Related
Oh dear.....I hope I haven't destroyed my O3D....
I was attempting to install the V10D update, so used the backup I took right after rooting and installing ROM Manager to restore the phone to its status before installing the performance pack. If I tried installing the update OTA before this I just got an invalid package error.
So the restore went well and it rebooted fine. So I ran the update again, and it downloaded and appeared to install, but when the phone rebooted it just booted straight into the recovery. I tried to get it to reboot again, but again it just booted back into recovery.
Ok, nothing to worry about I thought, I just ran the restore again with the same restore point as before....but after it finished it's still booting back up into the recovery!!! No matter what I do the phone just seems to keep booting into the recovery menu. I've tried booting into emergency mode by powering the phone off, then holding the UP Volume key and holding power, but it doesn't seem to work.
Can anyone help? Please?
Lil update -
When powering off the phone and then connecting it to the USB cable, it automatically boots into recovery mode without me even touching the power button. At this point the LG Mobile Update detects the phone and advises me that there's an update available. I try to apply this, but after entering the SN and IMEI, it just gives me a message "Updating is not possible any longer due to a fatal error while the LG Mobile Phone Software Update". I get the same error if I use the recovery Phone option. This always happens at the download stage, so is it possible that it's just failing to download the update from LG rather than actually do anything with the phone?
Please don't tell me I've ruined my brand new phone!!
Unfortunatly, you've managed to do the same as I have... leave the phone for e a few days and wait for a rom that you can install via clockwork recovery, you'll have your phone up and running again. Dont do as I did and wipe the recovery from the phone, it will result in a total brick (or at least a brick till LG releaase a full rom update (could be months yet...).
Oh man, I'm panicking so much that I might have ruined the phone now.....
read this thread for more info... http://forum.xda-developers.com/showthread.php?p=15762389#post15762389
madshaun1984 said:
read this thread for more info... http://forum.xda-developers.com/showthread.php?p=15762389#post15762389
Click to expand...
Click to collapse
I'm not sure what I'm looking for there, I've looked through that thread but it doesn't seem relevant to the problem I'm having.
I have the same problem, if you put it into emergency mode you can update to 10d but then its even worse then you are stuck in the firmware update screen
tomorrow I leave on holiday and was planning for nice 3d pictures and movies but I am screwed...
Lagamorph said:
Oh dear.....I hope I haven't destroyed my O3D....
I was attempting to install the V10D update, so used the backup I took right after rooting and installing ROM Manager to restore the phone to its status before installing the performance pack. If I tried installing the update OTA before this I just got an invalid package error.
So the restore went well and it rebooted fine. So I ran the update again, and it downloaded and appeared to install, but when the phone rebooted it just booted straight into the recovery. I tried to get it to reboot again, but again it just booted back into recovery.
Ok, nothing to worry about I thought, I just ran the restore again with the same restore point as before....but after it finished it's still booting back up into the recovery!!! No matter what I do the phone just seems to keep booting into the recovery menu. I've tried booting into emergency mode by powering the phone off, then holding the UP Volume key and holding power, but it doesn't seem to work.
Can anyone help? Please?
Lil update -
When powering off the phone and then connecting it to the USB cable, it automatically boots into recovery mode without me even touching the power button. At this point the LG Mobile Update detects the phone and advises me that there's an update available. I try to apply this, but after entering the SN and IMEI, it just gives me a message "Updating is not possible any longer due to a fatal error while the LG Mobile Phone Software Update". I get the same error if I use the recovery Phone option. This always happens at the download stage, so is it possible that it's just failing to download the update from LG rather than actually do anything with the phone?
Please don't tell me I've ruined my brand new phone!!
Click to expand...
Click to collapse
Don't panic, I managed to totally brick my phone today and LG told me to send it back for DOA but I managed to recover it in the end.
My phone wouldn't show anything on the screen, it remained black so I can say your position sounds much better than mine.
What you will need:
USB Drivers - Download from here (Check note)
LG Mobile Support Tool (LGMST) - Download from here
Before you start: Disconnect the phone from the computer and totally remove the battery.
So here we go:
!!!REMOVE ALL THE LG USB DRIVERS FROM THE SYSTEM BEFORE YOU CONTINUE!!! Go to add remove programs, select the LG United entry and then uninstall it.
First install the USB Driver from the link above and wait until it has finished with the setup.
Then run the LGMST. When it starts and it says "Disconnected." then put the battery back to the phone and connect the phone to the computer.
Press ONLY the Power button and wait until something happens. If you see that the phones boots and the LGMST starts it by itself then wait till it stops with all the information gathering stuff.
Then regardless of what the program says of you having an update or not, DON'T START THAT UPDATE!
Click on alt on the keyboard and the from the menus at the top select Customer and then emergency(the last option).
Type in the phones IMEI (located at the box of the phone or on a sticker under the battery) without dashes, just numbers.
Finally click on Check and follow the instructions on the screen.
You should be ready as new after 10-15 minutes with the standard V10B firmware and you should not even lose data.
Tell me if that helped so if it didn't we can still fix it I'm sure
Note: I'm aware that 3.3.0 is the latest USB driver that it ships with the phone but for some reason I had only success to flash the phone using the older 3.2.1
That does not work for our problem, just a blank screen is better than stuck in firmware update mode :s
m33ts4k0z said:
Don't panic, I managed to totally brick my phone today and LG told me to send it back for DOA but I managed to recover it in the end.
My phone wouldn't show anything on the screen, it remained black so I can say your position sounds much better than mine.
What you will need:
USB Drivers - Download from here (Check note)
LG Mobile Support Tool (LGMST) - Download from here
Before you start: Disconnect the phone from the computer and totally remove the battery.
So here we go:
!!!REMOVE ALL THE LG USB DRIVERS FROM THE SYSTEM BEFORE YOU CONTINUE!!! Go to add remove programs, select the LG United entry and then uninstall it.
First install the USB Driver from the link above and wait until it has finished with the setup.
Then run the LGMST. When it starts and it says "Disconnected." then put the battery back to the phone and connect the phone to the computer.
Press ONLY the Power button and wait until something happens. If you see that the phones boots and the LGMST starts it by itself then wait till it stops with all the information gathering stuff.
Then regardless of what the program says of you having an update or not, DON'T START THAT UPDATE!
Click on alt on the keyboard and the from the menus at the top select Customer and then emergency(the last option).
Type in the phones IMEI (located at the box of the phone or on a sticker under the battery) without dashes, just numbers.
Finally click on Check and follow the instructions on the screen.
You should be ready as new after 10-15 minutes with the standard V10B firmware and you should not even lose data.
Tell me if that helped so if it didn't we can still fix it I'm sure
Note: I'm aware that 3.3.0 is the latest USB driver that it ships with the phone but for some reason I had only success to flash the phone using the older 3.2.1
Click to expand...
Click to collapse
I'm afraid that didn't work (I think I'm gonna cry soon)
When I go to the Customer Support option, the last option isn't called Emergency it's called "Recovery Phone" and seems to launch exactly the same thing as it does if I click the big "Start Updating" button. There is no option named Emergency at all. Does that mean my phone isn't/wont/can't boot into Emergency mode?
I don't even hold down the power button for my phone to switch on, the second I insert the battery it boots into Clockwork Recovery. If I power off the phone and connect the USB, I don't get the battery charging animation or anything, the screen just remains completely blank. Then if I press the power button (alone or with anything else) it just boots to Clockwork recovery.
The LG Mobile Support Tool seems to detect the phone in this state, but as I said, when it tries to do the download, I just get an error saying "Updating is not possible any longer due to a fatal error while the LG Mobile Phone Software Update". The version of the Mobile Support Tool that it's installing is 1.5.1.8 after downloading from your provided link, just incase you need to know that. It seems the tool automatically updates itself on every launch.
Someone also seems to have posted the actual ROM in this thread, http://forum.xda-developers.com/showthread.php?t=1155874 would installing this perhaps assist? Is it even possible to install this when my phone wont boot up past the recovery manager? If it is possible can someone perhaps advise me how?
__________
P_U_A_John said:
Try the following thread http://forum.xda-developers.com/showthread.php?p=15782541#post15782541
Click to expand...
Click to collapse
Unfortunately the phone wont boot into Emergency mode. The clockwork Recovery mod seems to have taken over all of the boot options. If I hold the volume up key and press the power button, nothing happens. If I hold the volume down key and the power button, it boots to clockwork recovery. If I just press power, boots to clockwork recovery.
Is there any way to strip off Clockwork recovery and restore the original/stock recovery onto the phone? Or even just remove Clockwork recovery so that it just hangs on the LG boot screen? (See reasoning for this below)
I can still select the USB mount option in Clockwork recovery and the PC still picks it up as a storage device and I can browse around.
The phone is only 7 days old, so I'm almost tempted to just delete the internal memory so that clockwork doesn't show up, then take the phone back to the store and say it wont boot up and try to get it replaced.
Or what would happen if I renamed the clockworkmod folder on the phone's hard drive?
(Just another note, I don't have an external SD card in the phone, just the internal memory)
__________
P_U_A_John said:
1)Plug USB cable
2)Hold "POWER+VOL.UP" (Wait logo LG and mobile screen off) 10 seconds !! For Emergency mode!
3)Hold a second time "POWER+VOL.UP" 10 seconds (the mobile is detected by LGMobile update)
The screen is off in this mode.
PS:
I am trying to upload a backup of the rom.
You may be able to restore from the recovery clockwork ... but it must be 4.0.0.9
Click to expand...
Click to collapse
I do have 4.0.0.9 of the ClockworkMod recovery.
I've tried holding the up volume key and then holding the power key, and I do seem to get emergency mode with the LG Mobile update software detects the phone (with no Clockwork Recovery mod showing on screen) however when I try to use the Recovery phone option, I still get the same error "Updating is not possible any longer due to a fatal error while the LG Mobile Phone Software Update"
If you can upload a backup of the ROM and advise on how to install it via Clockwork, you will be my hero.
1)Plug USB cable
2)Hold "POWER+VOL.UP" (Wait logo LG and mobile screen off) 10 seconds !! For Emergency mode!
3)Hold a second time "POWER+VOL.UP" 10 seconds (the mobile is detected by LGMobile update)
The screen is off in this mode.
PS:
I am trying to upload a backup of the rom.
You may be able to restore from the recovery clockwork ... but it must be 4.0.0.9
Click to expand...
Click to collapse
I do have 4.0.0.9 of the ClockworkMod recovery.
I've tried holding the up volume key and then holding the power key, and I do seem to get emergency mode with the LG Mobile update software detects the phone (with no Clockwork Recovery mod showing on screen) however when I try to use the Recovery phone option, I still get the same error "Updating is not possible any longer due to a fatal error while the LG Mobile Phone Software Update"
If you can upload a backup of the ROM and advise on how to install it via Clockwork, you will be my hero.
Click to expand...
Click to collapse
I had the same error "fatal error " your not putting it in recovery mode right I fixed myn
Sent from my LG-P920 using Tapatalk
ik911 said:
I had the same error "fatal error " your not putting it in recovery mode right I fixed myn
Sent from my LG-P920 using Tapatalk
Click to expand...
Click to collapse
How else can I put it into Recovery Mode? How can I tell if I've done it right?
I managed to hold the up volume key and hold down the power button, and the LG Mobile Update detected the phone whilst the screen was blank. I thought that meant I was in recovery mode?
I should point out that the LG Logo wasn't flashing up however. I only ever see the LG Logo before it boots into Clockwork RecoveryMod
I also got that fatal error thing when i bricked my phone. For me the phone would start flashing but it got stuck at 17% and then an error followed saying that there was a communication problem between the phone and the pc. My solution was to switch from my desktop computer to my laptop and the procedure ran smoothly after.
You said that the phone powers up directly after you connect it to the pc and while having the support tool running?
You can try to shut it down so it shows a black screen as you said and then try to boot into emergency mode with the vol.up+power button.
The windows sounds might help you on that. you can listen from the computer when the phone connects/powers up or not.
EDIT: Just read your post, if the phone remains black is a good thing.
if your update fails or goes into clockwork recovery etc you will need LG mobile update on your pc and install the lg p920 drivers
turn your phone off take the battery out leave it for 10 sec, connect battery and usb cable hold power and volume up hold it for 10 sec let go then do it again for 10 sec
now run LG mobile update click customer support > recover type your imei let it update once finished power up phone now you will get a screen on the phone that says updating let it update
Well I'm not sure what I did differently. Not sure if I wasn't pressing the button hard enough or my finger was slipping off, or if I've just somehow tricked the phone, but the LG Phone Update from the Phone Recovery option is now running.
I've been doing the same thing I was doing before (or at least thought I was doing) and I'm not sure what I did differently....but....fingers crossed..... the download will finish in 40 minutes (on a crappy connection at the moment) so I'll be able to see what happens then....
UPDATE -
Progress, though not quite yet success.
The LG Mobile Support tool downloaded the software and applied the update succesfully, though my phone didn't automatically restart. I pressed the power button however and it loaded up and not into Clockwork Recovery Mod. It's not however sitting on an "Updating Firmware" screen and the progress bar doesn't seem to be filling at all.
How long does this part of the process normally take?
Does the phone need to be connected to USB for this part of the process? The LG Mobile Support Tool says the phone is disconnected so I'm guessing there's no active data connection between the PC and phone, just power.
Does this normally take a while? Or should I perhaps try the recovery again?
Lagamorph said:
Well I'm not sure what I did differently. Not sure if I wasn't pressing the button hard enough or my finger was slipping off, or if I've just somehow tricked the phone, but the LG Phone Update from the Phone Recovery option is now running.
I've been doing the same thing I was doing before (or at least thought I was doing) and I'm not sure what I did differently....but....fingers crossed..... the download will finish in 40 minutes (on a crappy connection at the moment) so I'll be able to see what happens then....
UPDATE -
Progress, though not quite yet success.
The LG Mobile Support tool downloaded the software and applied the update succesfully, though my phone didn't automatically restart. I pressed the power button however and it loaded up and not into Clockwork Recovery Mod. It's not however sitting on an "Updating Firmware" screen and the progress bar doesn't seem to be filling at all.
How long does this part of the process normally take?
Does the phone need to be connected to USB for this part of the process? The LG Mobile Support Tool says the phone is disconnected so I'm guessing there's no active data connection between the PC and phone, just power.
Does this normally take a while? Or should I perhaps try the recovery again?
Click to expand...
Click to collapse
This is only supposed to happen when you apply the OTA update. Try to reapply the stock firmware in emergency mode. After the program applies the firmware, it should boot up the phone by itself in android and give you a success or finish message on the computer.
m33ts4k0z said:
This is only supposed to happen when you apply the OTA update. Try to reapply the stock firmware in emergency mode. After the program applies the firmware, it should boot up the phone by itself in android and give you a success or finish message on the computer.
Click to expand...
Click to collapse
Is applying the Stock Firmware not what I did with the LG Mobile Support Tool when it downloaded that huge 300MB+ file?
I have contacted the customer services for Carphone Warehouse, and the guy advised that if the phone seemed to have developed a fault and wouldn't start, then since it's within 28 days of purcahse I can get a like for like replacement. Might have to go ahead and do that this evening.
Last night my G6 rebooted itself and now it is stuck in a fastboot loop. It keeps restarting itself when connected to charger or PC. Nothing happens when phone is disconnected from charger/pc. Only message on screen is "Keep pressing power key for 10 seconds to exit fastboot mode" but it doesnt help. Phone was stock and not rooted...
MLu75 said:
Last night my G6 rebooted itself and now it is stuck in a fastboot loop. It keeps restarting itself when connected to charger or PC. Nothing happens when phone is disconnected from charger/pc. Only message on screen is "Keep pressing power key for 10 seconds to exit fastboot mode" but it doesnt help. Phone was stock and not rooted...
Click to expand...
Click to collapse
did you try to flash the newest rom ?
By the way .... which G6 do you have ? (L11, u10 etc..)
In the title it says U10, thought that would be enough info
I never flashed/rooted a phone before so I didnt try anything so far...
edit: I tried the suggestion from this post: http://forum.xda-developers.com/showpost.php?p=59545669&postcount=4
1. redownload the rom file from official location. ( http://consumer.huawei.com/kh/suppor...h.htm?id=38361 )
It is the official for g6-l11 (-> dl a version for G^-u10 instead)
2. put the update.app into dload folder on your sd card (unpack from the zip)
3. shut down your phone
4. hold volume+ volume- and power button. When it start to boot release the power button, and hold both the volumes until the instalation starts
5. you will see that firmware flashing begin, wait for the end
Click to expand...
Click to collapse
It seems to work, I see the green android dude and text "updating from external storage" but the problem is the phone keeps restarting itself so it doesnt continue with the update... I suspect sometings wrong with the battery, short circuit maybe?
edit 2:
After giving up last night i tried the above procedure one more time this morning...and for some reason the installation continued. Phone has been up and running again since 8:30 this morning...
where can i get stock rom that can be flashed via sp flash tool? my huawei ascend g6-u10 is bricked after flashing b330. any solution for this?
my phone is dead but my pc can still recognize it
I've broken my phone! I was rooted, and was installing a custom rom. It worked fine for a few hours, and now the phone won't boot up in normal, recovery or fastboot modes. All I get is the android logo and then a white screen for a few seconds, and this repeats until i get fed up and turn it off again.
My device is a Vodafone 785 and my pc is running Windows 7 with the latest drivers installed and updated.
When I plug the phone into the computer, it tries to register but the flashtool says the device is not recognized, so I can't re-install my recovery image.
I've been at this for about three weeks now, and I cannot for the life of me figure out how to get this working again. Can someone please help?
coling24 said:
I've broken my phone! I was rooted, and was installing a custom rom. It worked fine for a few hours, and now the phone won't boot up in normal, recovery or fastboot modes. All I get is the android logo and then a white screen for a few seconds, and this repeats until i get fed up and turn it off again.
My device is a Vodafone 785 and my pc is running Windows 7 with the latest drivers installed and updated.
When I plug the phone into the computer, it tries to register but the flashtool says the device is not recognized, so I can't re-install my recovery image.
I've been at this for about three weeks now, and I cannot for the life of me figure out how to get this working again. Can someone please help?
Click to expand...
Click to collapse
Hi, try this:
http://forum.xda-developers.com/android/help/vodafone-smart-4-mini-killed-vodafone-t2869185
Yes I tried that one and most of the other threads about this damn phone. It won't boot in recovery. I've tried Power button and volume up AND Power button and volume down. All I get is android logo for a few seconds and white screen for another few seconds and this will loop until the end of time. Using SP Flashtool, the computer won't recognize the device when I plug in the USB with either the battery removed or inserted into the phone.
coling24 said:
Yes I tried that one and most of the other threads about this damn phone. It won't boot in recovery. I've tried Power button and volume up AND Power button and volume down. All I get is android logo for a few seconds and white screen for another few seconds and this will loop until the end of time. Using SP Flashtool, the computer won't recognize the device when I plug in the USB with either the battery removed or inserted into the phone.
Click to expand...
Click to collapse
Unfortunately, it sounds like the device may be unrecoverable.
I'm not for giving up. Somehow I'll find a way to fix this thing. :fingers-crossed:
coling24 said:
I'm not for giving up. Somehow I'll find a way to fix this thing. :fingers-crossed:
Click to expand...
Click to collapse
Good luck!
Hi There,
I am facing problem regarding honor 6, it is restarting in loop. It just flashing honor logo and then it turns off. After I plugged in charging, it keep restarting phone (honor logo displayed for 2-3 mins and then it restarts the phone)
Here are the steps tried
Soft reset - Tried soft resetting phone, however no luck
Hard reset - Tried hard resetting phone, however no luck
Tried to use vol+, vol- and power, however phone is not responding it is keep restarting.
Tried connecting to laptop, however it goes into charging mode and keep restarting.
I have purchased this phone in last Oct, hence its out of warranty. Please help.
kalpesh1610 said:
Hi There,
I am facing problem regarding honor 6, it is restarting in loop. It just flashing honor logo and then it turns off. After I plugged in charging, it keep restarting phone (honor logo displayed for 2-3 mins and then it restarts the phone)
Here are the steps tried
Soft reset - Tried soft resetting phone, however no luck
Hard reset - Tried hard resetting phone, however no luck
Tried to use vol+, vol- and power, however phone is not responding it is keep restarting.
Tried connecting to laptop, however it goes into charging mode and keep restarting.
I have purchased this phone in last Oct, hence its out of warranty. Please help.
Click to expand...
Click to collapse
Hi Kalpesh,
Did you try to root the phone?Can you mention what were your actions before your phone got stuck in a bootloop?Did you upgrade your firmware or did you try to flash a custom ROM?Or was the bootloop sudden without any probable reason?
Kushalmehta said:
Hi Kalpesh,
Did you try to root the phone?Can you mention what were your actions before your phone got stuck in a bootloop?Did you upgrade your firmware or did you try to flash a custom ROM?Or was the bootloop sudden without any probable reason?
Click to expand...
Click to collapse
Thanks for your response, It was sudden bootloop without any reason and currently I am unable to perform any transaction and it seems HW problem to me.
Fastboot can rescue you
kalpesh1610 said:
Thanks for your response, It was sudden bootloop without any reason and currently I am unable to perform any transaction and it seems HW problem to me.
Click to expand...
Click to collapse
Hi kalpesh,
You have 2 options now,the first one is going to an authorized honor service center and getting your phone repaired at an expense.
Second is using the trial and error method by the remaining possible ways you can use to unbrick your phone,the most probable one being the use of fastboot,I will try and prepare the step by step method for you till tomorrow,it is very late right now hence signing off,g'night.
Kushalmehta said:
Hi kalpesh,
You have 2 options now,the first one is going to an authorized honor service center and getting your phone repaired at an expense.
Second is using the trial and error method by the remaining possible ways you can use to unbrick your phone,the most probable one being the use of fastboot,I will try and prepare the step by step method for you till tomorrow,it is very late right now hence signing off,g'night.
Click to expand...
Click to collapse
Thanking you in advance, I will pick this documentation tomorrow evening.
Good night
probable things to try
kalpesh1610 said:
Thanking you in advance, I will pick this documentation tomorrow evening.
Good night
Click to expand...
Click to collapse
Hi I am active now,first thing you need to try is to enter recovery mode,
Power off your device.
Boot in recovery mode by pressing and holding Volume Up, Volume Down and Power Button at the same time.
Release all buttons when the Huawei Honor 6 screen flickers and in a few seconds the Recovery screen will appear.
If it does revert and I will tell you steps ahead,if it doesn't..well yet revert and tell me ASAP.
---------- Post added at 09:18 PM ---------- Previous post was at 09:09 PM ----------
kalpesh1610 said:
Hi There,
I am facing problem regarding honor 6, it is restarting in loop. It just flashing honor logo and then it turns off. After I plugged in charging, it keep restarting phone (honor logo displayed for 2-3 mins and then it restarts the phone)
Here are the steps tried
Soft reset - Tried soft resetting phone, however no luck
Hard reset - Tried hard resetting phone, however no luck
Tried to use vol+, vol- and power, however phone is not responding it is keep restarting.
Tried connecting to laptop, however it goes into charging mode and keep restarting.
I have purchased this phone in last Oct, hence its out of warranty. Please help.
Click to expand...
Click to collapse
Hi there is one more method I suggest you to use,
THE 3 BUTTON RESET
tell me here if you have any update.app file downloaded on your SD card and do mention exactly which version update have you downloaded by accessing the memory card from another phone.
Kushalmehta said:
Hi I am active now,first thing you need to try is to enter recovery mode,
Power off your device.
Boot in recovery mode by pressing and holding Volume Up, Volume Down and Power Button at the same time.
Release all buttons when the Huawei Honor 6 screen flickers and in a few seconds the Recovery screen will appear.
If it does revert and I will tell you steps ahead,if it doesn't..well yet revert and tell me ASAP.
---------- Post added at 09:18 PM ---------- Previous post was at 09:09 PM ----------
Hi there is one more method I suggest you to use,
THE 3 BUTTON RESET
tell me here if you have any update.app file downloaded on your SD card and do mention exactly which version update have you downloaded by accessing the memory card from another phone.
Click to expand...
Click to collapse
Hi I have already tried for recovery method, however when I released these 3 buttons post logos is seen my phone switched off. I was doing some troubleshooting on this and I noticed if I remove memory card my phone goes into recovery mode, however my update.app is stored on memory card this does not help either.
Let me try and change memory card to see if this helps.
Regards,
Kalpesh
Even I am facing same issue.
Even I am facing same issue.
Could anyone help me out to resolve the issue.
Even I am facing same issue but when I keep on charging it starts and is working fine. as soon as I remove the charger it switches off and constantly displays honor 6logo after 7secs interval. I tried hard ,soft reset,3button combo but all in vain. I am on emui v3 and I have not rooted my phone .pls help me
This is not any hardware issue, Its software.
3 Button method wont work unless you have dload folder in your SD card with proper update.app file.
You can enter recovery only using VOL+ then POWER key together, Hold them until you are there.
There you will get limited options like reset/cache clear etc.
You should download latest software for your model, Place dload folder in your SD using card reader or other device.
Then with 3 buttons method flash it, lollipop is most stable.
Having the same issue here, exact symptoms as Ameya103, but now it doesn't even work with the charger plugged. just keeps resetting.
I tried the 3 button method but instead it went to a screen saying (Huawei software installing, do not press powerkey or remove battery) and a loading bar. it just stopped at the very end (almost 99%) and now nothing is happening.
Oh yeah, it was connected to my pc when I pressed the 3 buttons...
Me too!
kalpesh1610 said:
Hi There,
I am facing problem regarding honor 6, it is restarting in loop. It just flashing honor logo and then it turns off. After I plugged in charging, it keep restarting phone (honor logo displayed for 2-3 mins and then it restarts the phone)
Here are the steps tried
Soft reset - Tried soft resetting phone, however no luck
Hard reset - Tried hard resetting phone, however no luck
Tried to use vol+, vol- and power, however phone is not responding it is keep restarting.
Tried connecting to laptop, however it goes into charging mode and keep restarting.
I have purchased this phone in last Oct, hence its out of warranty. Please help.
Click to expand...
Click to collapse
Hi! I too had the exact same problem!
> Infinite boot loop.
> Can't boot into any rescue mode.
> Even when the battery is dry, it wouldn't charge. If I plug in the charger, it would reboot continuously.
I somehow managed to fix it. Dunno if it will work for you. But give it a try.
== Let the phone reboot until the battery dries.
== Now turn on the computer and have the Huawei multi-tool installed with Universal ADB driver ready.
== Now, while pressing the down volume key, insert the USB cable. This should boot to fast boot mode.
== Once you are here, use the multi-tool to unbrick your phone. (This step itself is lengthy step. Follow: http://forum.xda-developers.com/honor-6/general/honor6-multi-tool-t2963060/post57271243)
By mostly following the same procedure, I managed to unbrick my phone. And upgraded to 5.1 EMUI 3.1!
Fixed by replacing the battery
Are you facing any problem after unbrick?
Hi,
I have the exact issue as Ameya103. The phone keeps restarting. When plugged to charger it works fine. Once, unplugged it keeps restarting again. I tried all possible methods factory reset, updating OS (through service centre). Nothing worked. But currently, it doesnt even work with charger connected, it keeps restarting and stucks at the logo.
Have a similiar problem with my PE-TL10. After I changed the speaker, it does not work on battery, completely dead. When I plug it to the charger, it goes in bootloop, but it's possible to get it in flash mode with volup/power button. With USB to PC, I can get it in Fastboot mode. Tried recovery from different firmware(my PE-TL10 is Chinese), from stock to the last Chinese dev.firmware, but it does not start up in Android after sucessfull flashing. Could I have damaged the battery when opening, and could that be the reason for these errors? I used opening tools, but I may have been a bit to harsh bending/prying the plastic part that holds the battery, loose..... As said, tried going back to B260 firmware, have extracted boot, rcovery & system img, which installs fine via Fastboot. Then I start installing Update.app from sdcard/dload...... Or am I doing things a bit wrong? The phone is not rooted, but it is unlocked(got the code by mail). Any help or input from somebody who have similiar experience would be appriciated!
By the way, have found a supplier of a replacement battery for aprx. 8 USD, but it will take some weeks to arrive if I order it...
Same issue for me:Honor 6 H60-L12
Hi ,
I am having a Honor 6 , H60-L12 which I purchased from China almost an year back.
Form the past 2 days I am facing similar issue . My phone goes to bootloop. It flashes the Honor logo and again restart.
But when the charger is connected, we can restart it.
Sometimes, even if we have sufficient charge, the battery shows 0% all of a sudden and then switch off. But when we plug the charger and restart, battery will be showing the previous charge or higher and works normally.
Is this some issue related to battery or software?
I am very new to rooting
I am facing the same problem. Boot loop and now phone shutsdown immediately when charger is unplugged. I downloaded the latest firmware for honor 6 l-04 and placed the unzipped dload folder with Update.app on sd card. Did a 3 button reset to get the phone started only with the phone plugged in / charging, battery shows 100% but shutsdown with a flash of Android & honor logo when unplugged.
Blame it on the Hardware
I too have this issue with my honor 6 h60 l04. I tried resetting but no results. I then downloaded the Firmware for my version from the Huawei official consumer site and updated my phone with the UPDATE.app technique from the sd card, this only removed the root and the boot loop still occurs (It works perfectly fine on the charger after a couple of restarts, and It will enter into the boot loop when I plug it off from the charger)
AmeerS33$ said:
I too have this issue with my honor 6 h60 l04. I tried resetting but no results. I then downloaded the Firmware for my version from the Huawei official consumer site and updated my phone with the UPDATE.app technique from the sd card, this only removed the root and the boot loop still occurs (It works perfectly fine on the charger after a couple of restarts, and It will enter into the boot loop when I plug it off from the charger)
Click to expand...
Click to collapse
You should remove root, flash stock recovery.img and boot.img prior to any oficial update. Not doing so LEADS to bootloop.
After a busy day, My phone Charged down to 1% I have put on charging and after 5% i pulled the charger out. Put an alarm and slept. After waking up in the morning I saw it was Off, I tried to Charge but red light didn't respond. I tried to switch on, the screen blinked black light for 2 seconds. Later I have tried pressing Home+Vol Up+ Vol Down, I have tried Recovery mode and Factory Mode it turned off after blinking for 2 seconds. Thats it and dead. Now no response from phone even I charged the battery from another phone and put in this. There is no screen blinking from then Onwards
I tried :
Flashing with SP Flash but when connected to PC It is not detected as Mediatek Driver 'USB Device Not Recognized' In Device Manager it shows 'Unknown USB Device' Port Reset Failed. Re installed Mediatek drivers and tried VCOM too. nothing worked.
Last year I have updated to Lollipop officially connecting it to wifi and selecting 'Software Update' in Settings. From then USB is not detected whenever I connect PC, It only charges the phone there is no option of USB Mass Storage. So I have never turned on USB Debugging option.
I never:
Tried to Root, Flash or Change ROM and any Software related works.
Please help me in this issue. How to Recover It. How to Flash it and Install any Lolllipop firmware without losing Phone Storage Data (If possible).
bhaskar4u said:
After a busy day, My phone Charged down to 1% I have put on charging and after 5% i pulled the charger out. Put an alarm and slept. After waking up in the morning I saw it was Off, I tried to Charge but red light didn't respond. I tried to switch on, the screen blinked black light for 2 seconds. Later I have tried pressing Home+Vol Up+ Vol Down, I have tried Recovery mode and Factory Mode it turned off after blinking for 2 seconds. Thats it and dead. Now no response from phone even I charged the battery from another phone and put in this. There is no screen blinking from then Onwards
I tried :
Flashing with SP Flash but when connected to PC It is not detected as Mediatek Driver 'USB Device Not Recognized' In Device Manager it shows 'Unknown USB Device' Port Reset Failed. Re installed Mediatek drivers and tried VCOM too. nothing worked.
Last year I have updated to Lollipop officially connecting it to wifi and selecting 'Software Update' in Settings. From then USB is not detected whenever I connect PC, It only charges the phone there is no option of USB Mass Storage. So I have never turned on USB Debugging option.
I never:
Tried to Root, Flash or Change ROM and any Software related works.
Please help me in this issue. How to Recover It. How to Flash it and Install any Lolllipop firmware without losing Phone Storage Data (If possible).
Click to expand...
Click to collapse
If you did not do any software related work, you bootloader must be locked. Which means you cannot flash any ROM by yourself. The only thing you can do right now is to hand it over to the service center. There is absolutely no other way.
But such a case is absolutely impossible if you are not rooted. If it is still under warranty, exchange the phone. Or your phone must have been refurbished at some point of time.
my problem
Is there any other way that can we do anything by ourselves rather than giving it to service center