Unexpected problems after updating to MM through Smart Switch - Galaxy S6 Q&A, Help & Troubleshooting

Dear Forum,
My wife acquired the S6 last week and I helped her through the initial stuff of creating backup from her previous S3.
All went fine, all was where it should have been, nothing missing, great stuff.
The "Software Upgrade" utility inmediately tells you that there's an upgrade available to MM and I thought to myself "Well, that phone is from November 2015, the upgrade couldn't harm, in fact, it usually improves things", right ?
My wife asked if there was going to be an issue with the upgrade and if it would be possible to downgrade again....
So, I went to Kies3, which directed me to Smart Switch and I began the upgrade. After it was done I did a factory reset and the phone booted, all ok...so far...
I gave the phone to my wife (an avid Instagrammer) and she told me : this is not working, what have you done to my phone ? The nightmare begins for me...
1. Apparently the wifi signal was quite poor (even if sitting in front of the router). It takes some time to connect, which means that pages like Instagram, tumblr, facebook, even searches in Chrome take an eternity to load ! It didn't happen on version 5.1 apparently on her S6 (which I doubt) , and on her S3 it worked flawlessly. I have to say though that I experience the same issue on my current Z9 Max. I believe that the router (Glass Fiber connection) is quite old and not up to new standards, that's why it hangs with new phones. I only have wifi issues at home, any other router I connect to (Bars, brother home, mother home, at work) work perfectly fine. I will change the router as soon as I can, but I firmly believe it has to do with new hardware the router is not used to.
2. Mobile Data
They did not work at all... The look on my wife's face said it all "What the Eff have you done to my fresh new phone" ??? I'm asking this to myself also now...why did I upgrade this thing ? In the end I managed to get mobile data, simply by trying 3G, 2G, individual options and finally 4G worked again. But yeah, what do you do at home with a smartphone if you don't have an internet connection ?
Why did Samsung push-out this upgrade, why are they forcing messages onto the user that an upgrade is needed ? I mean, I've been using Android for quite some time and I've flashed many many Roms, installed software upgrades, I never ever faced any issue on my HTC or Nubia, all worked fine after an upgrade, at least mobile data were working always. Samsung is supposed to deliver top notch phones with top notch upgrades...how can they possibly offer/push something that might cause more trouble than joy ?
I assume a FW upgrade is needed as well, why don't they warn ?
Now the question.... if 5.1 worked fine, is there any possibility to downgrade the S6 to a previous Android version ? Would it be possible with Odin ?
I got an angry wife sitting at home , which is convinced that I only wanted to play around and didn't want to help her.
Have you guys experienced problems after upgrade to MM on the S6 ?
Cheers,
Ken

Related

[Q] Market Issues - No Connection on 7.0 Plus

Hello all,
Just bought a the 7.0 Plus tonight and am already having some issues. Out of the box, I was having problems with it dropping wifi connection. I was in range and it showed signal, but the only way to get internet connection with it was to cycle the wifi on to off. Its probably happened 4 to 5 times already in my first night.
Anyways, I used it until the battery was near dead and then plugged in to charge. Now the market place will not load. I get an error saying "No Connection". Cycled it off then back on, nothing. Deleted my google account thinking maybe re-sinc the account and I'll get it back. Now, I can't even get the google account back on it. It only says an error something along the lines of failed to establish a connection. Facebook app, nothing. Picasa web albums, nothing. More or less all the apps that need a connection, nothing. The only exception to this is I can go all over the internet all I want. I am getting a "Security Warning" saying "There are problems with the security certificate for this site". I get this on more or less every site I visit.
I am fairly baffled. Rooted Evo's, GSII's, ect. This is my first tablet though. Only thing search turned up was off a Thrive tablet someone did a full factory reset and got it all back. I'm thinking that might work for me, but its not even a day old and for the price these 7.0 Plus' cost it shouldn't be doing this. Should I be looking to exchange it for another? Maybe I just got a bad one. I'm close to just swapping for an Acer A100. I wanted the 7.0 Plus for the newer hardware because I tend to keep them for a while, but dang this is not working well. Oh, its fairly laggy too. I mean, my original 2 year old Evo on CM7 with a Tiamat kernal isn't this laggy. Its actually smooth, lol.
Sorry for the book I just wrote too. Just fairly upset at this point and looking for help.
Download samsung kies on a pc and update the tab
I tried that, but it didn't help. I forgot to mention I have Kies installed an updated everything when I first started it up.
I returned it. Not willing to deal with features that don't work as well as they should, wifi dropping, and issues out of the box. I'll probably just pick up an A100, but who knows. I also just got a Galaxy Nexus so that'll keep me busy for a bit.
Hello,
I realize this thread is almost a year old, but has anyone else had this connectivity issue with their Galaxy Tab 7.0 Plus? I have the Wifi Only tablet (GT-P6210) and this is the second time for me to have an issue similar to what Bill3753 posted above. The first time this occurred I did a factory reset and the problem was resolved. I really don't want to do that again and mess with having to reload all my documents and downloading all of my apps again.
So, after almost a year does anyone know a fix for this issue? Or can someone share a link to the right info?
Thanks in advance!
BPS1254 said:
Hello,
I realize this thread is almost a year old, but has anyone else had this connectivity issue with their Galaxy Tab 7.0 Plus? I have the Wifi Only tablet (GT-P6210) and this is the second time for me to have an issue similar to what Bill3753 posted above. The first time this occurred I did a factory reset and the problem was resolved. I really don't want to do that again and mess with having to reload all my documents and downloading all of my apps again.
So, after almost a year does anyone know a fix for this issue? Or can someone share a link to the right info?
Thanks in advance!
Click to expand...
Click to collapse
Ok my problem is fixed now! The problem was with my Google account. I removed it from the tablet and then tried to add the account again. I kept getting an error that said "can not establish reliable connection" and after doing a search for the 50th time I came across a post that said make sure date and time are correct. I changed my date and time, then tried to log in and it worked that time! Now my Play store is connected fine and the browser doesn't constantly give a certificate warning message.
Hope this saves someone else a headache.

Will not download anything on mobile data

I have had the Galaxy S 3 for almost 2 weeks now, and I noticed it will not download anything over my mobile data. Wifi works like a charm, but at work, I need credentials to use the wifi, so I just dont bother with it. I was going to install an app off of the play store and it would not go. It said downloading and the bar was constantly moving, but no numbers telling how far done. It sat like that for 10 mins and nothing happened. This has happened before to me when trying to download pics off of the internet. Live browsing works fine though. Facebook app works great, google chrome browser works unless you try to download.
I am unsure if this is a setting thing, or verizon blocking downloading off of mobile data or what? The app was under 2Mb so it wasn't a big one at all. I have my mobile data on (4G), power saving off, airplane and driving mode off, and sync on. For sync on my main account I only have gmail and internet set to sync though... I dont want all the other BS syncing its just annoying.
If someone could shed some light on this topic because I am so confused as to what is going on.
Is this a re-occuring problem or was it the one time in the play store/picture download? I know sometimes when you download or update from the play store, it gets stuck. You just have to cancel it and restart it. As for the picture download, it may have just been the hosting website.
Vorfidus said:
Is this a re-occuring problem or was it the one time in the play store/picture download? I know sometimes when you download or update from the play store, it gets stuck. You just have to cancel it and restart it. As for the picture download, it may have just been the hosting website.
Click to expand...
Click to collapse
If I remember this is not the first time. I believe I was in a hurry trying to download an app and it wouldn't go so i just quit it and gave up. I have tried a couple different apps and tried one about 5 times after resetting the phone and trying different settings and nothing I could do would get it to work.
I have nearly the same issue, except, speeds are just exceptionally slow. I get tons of "network not available" type errors. 22+ hours on the phone with Verizon tech support, 4 SIM cards and 6 total hours on the phone with Samsung and all they can tell me is it's "either the network or the phone!?" They told me my phone was DOA and swapped it out. My new phone suffers the same problems, slightly worse. Verizon won't admit the phone could have a flaw directly to me but others on this website say their reps have told them the issue is well known and they are looking into it. The issues seems to be; Long latency, dropping signal with no indication, slow network speeds over 3g/4g as compared to other devices on the same network, at the same time (not always the case though..), long periods when text messages come in, dropped calls, etc.
VZW is supposedly checking into my local network now. I'm supposed to be updated on their status, but I know what they're going to say.. "Network's fine!"
The only thing left is the device. Others, including yourself seem to be having similar issues. There's alot of talk about "Samsungs radios suck" or "You should have known buying a samsung that it's radio could maybe not work that great.." I dunno.
Seems to me a radio should be kinda a priority in a mobile device. My apologies for not being born with the innate knowledge of samsungs less than stellar radios.
Some are hopeful for an update. That update apparently never came to the Nexus. I don't think it's reasonable to expect it here either.
I flashed the Synergy Rom and it seems to have helped immensely. It's not as reliable or consistent as the ole X2 over the same network but then again, it is a Samsung, I guess.
ancashion said:
I have nearly the same issue, except, speeds are just exceptionally slow. I get tons of "network not available" type errors. 22+ hours on the phone with Verizon tech support, 4 SIM cards and 6 total hours on the phone with Samsung and all they can tell me is it's "either the network or the phone!?" They told me my phone was DOA and swapped it out. My new phone suffers the same problems, slightly worse. Verizon won't admit the phone could have a flaw directly to me but others on this website say their reps have told them the issue is well known and they are looking into it. The issues seems to be; Long latency, dropping signal with no indication, slow network speeds over 3g/4g as compared to other devices on the same network, at the same time (not always the case though..), long periods when text messages come in, dropped calls, etc.
VZW is supposedly checking into my local network now. I'm supposed to be updated on their status, but I know what they're going to say.. "Network's fine!"
The only thing left is the device. Others, including yourself seem to be having similar issues. There's alot of talk about "Samsungs radios suck" or "You should have known buying a samsung that it's radio could maybe not work that great.." I dunno.
Seems to me a radio should be kinda a priority in a mobile device. My apologies for not being born with the innate knowledge of samsungs less than stellar radios.
Some are hopeful for an update. That update apparently never came to the Nexus. I don't think it's reasonable to expect it here either.
I flashed the Synergy Rom and it seems to have helped immensely. It's not as reliable or consistent as the ole X2 over the same network but then again, it is a Samsung, I guess.
Click to expand...
Click to collapse
Well thanks for bringing that to my attention and letting me know I am not the only one with this issue. I just wasn't sure if it was known as a problem or a setting I had turned off or something stupid like that. Because I know there are ways to disable mobile data so it doesn't suck it all away.
Doesn't seem like a radio issue in my case, as everything works fine, its just when downloading from mobile it doesn't work. Regular browsing is fine and so is internet use in apps, its just the downloads. Wasn't sure if it was a verizon policy to lockout downloads, as this is my first smartphone, or if it was a phone issue itself.
I am not going to use ROMs on my phone, or anything like that. Ill just put up with it until there is a possible fix. Its not too big of a deal, it just helps when you need something and theres no wifi around.
XXchocolatetouchXX said:
Well thanks for bringing that to my attention and letting me know I am not the only one with this issue. I just wasn't sure if it was known as a problem or a setting I had turned off or something stupid like that. Because I know there are ways to disable mobile data so it doesn't suck it all away.
Doesn't seem like a radio issue in my case, as everything works fine, its just when downloading from mobile it doesn't work. Regular browsing is fine and so is internet use in apps, its just the downloads. Wasn't sure if it was a verizon policy to lockout downloads, as this is my first smartphone, or if it was a phone issue itself.
I am not going to use ROMs on my phone, or anything like that. Ill just put up with it until there is a possible fix. Its not too big of a deal, it just helps when you need something and theres no wifi around.
Click to expand...
Click to collapse
You take it better than I do, that's for sure.

Update to Data will not reconnect once lost

i started a thread called " Data once lost wont re-connect" back in June
I still don't know what the problem is caused by but it's definitely lollipop related.
i have possibly tried every lollipop rom there is to try and it's always the same.
i'm a driver and cover the whole of Scotland, sometimes some obscure places
with no DATA signal..Once the exclamation mark was up then only a reboot would
sort out the problem and reconnect the DATA. I have tried 3 phones and they all
have the same problem. Now all the phones are on the Three network so it could
well be an incompatability between Three and lollipop??!
I have wiped the phones and put in 38r and 44s and i have not had to reboot
any of the phones this week so it looks like the problem is not apparent on KitKat.
I'm starting to enjoy the Oneplus once again !!!nearly had the samsung edge a couple
of weeks ago!!!
I was thinking that i might of been the only one with this problem untill it happened to the wife's
phone when on holiday.The daughter gave up her phone and went back to an iphone so tried hers on lollipop
and the same problem .
Hope this might help somebody out there it's been driving me insane and although i have had to forget lollipop
and go back to KitKat the phone is now back to being usable and i get my emails and whatsapp when i'm supposed to
Paul
I use Calkulin's ROM, currently on the latest, with EE and don't get this problem.
I drive a lot for my job as well, so would expect to see this if it existed.
I don't know what it could be. It all points to the Three network but why does it not happen on KitKat? There must be some issue with Three/Oneplus and Lollipop, especially as the problem is there on all three phones i have tried. After months of trying Lollpop ROMS and different Kernals i am totally stumped, but revert the phones back to 38r or 44s and everything is ticketyboo !!
I'd be tempted to put one of the phones on Calkulin's ROM, then stick an EE SIM card in (just get a PAYG for testing) and compare the results.
I presume you have double-checked the APNs are definitely the same?

Cricket bands, thoughts on beta, how to delete posts

Sorry to try to get in three topics here, but sometimes I post stuff with no reply.
I've heard of some T Mobile reception issues, but no one really complains of cricket issues. I don't have another Cricket phone in my pocket to compare it to while traveling, but I do have an a Verizon phone... And in my state cricket/ att would always have just as good coverage as Verizon. Just don't understand why this phone seems to go to the H (edge right?) When it should be on LTE. And then there are those times when the signal just goes away entirely.
Beta Build 8.1.0 solved a lot of the freeze ups on the phone, but it also came with some network issues it seemed. I went back to 7.1.1 and then the freezes started again.
Somewhere on these forums I read that if you were going to go back to nougat you needed to use the Sprint variant build (if you bought from.Sprint) rather than the " other" build. Not thinking I had to chose that, I went back and flashed that build, and something strange happened in the restore that hadn't happened before- all 168 apps where restored, but the homescreen remained blank. Call me superstitious, but without moving all the icons to the homescreen AND not adjusting to the largest display and next to the largest font .... This phone hasnt crash yet.
So then I try the beta again (since now it was sent to my phone rather than all the sideloading I had done before)....and I'm nearly 24 hours again without a crash.
If your phone makes you money like mine does on the weekend- it can't crash, the GPS has to work, oh and then there's that reception thing.
Are we getting closer to having it work consistently?
Oh and one more thing, after while I think some of my posts have no value, I'll admit that. I can't seem to delete my own posts on here. Is that possible?
Sent from my PH-1 using Tapatalk

Question Home Wi-Fi, sluggish apps

Hi. I have not visited since some time this great place, but for some time i'm encounter some issues with my S21+, Exynos version with 8Gb/128Gb.
More exactly, i have some long waiting-times when i'm opening some apps during my home connection via Wi-Fi, on both versions: 2.4Ghz and 5Ghz. For instance, Samsung Weather almost is not updating when i'm requesting this or if i'm opening the app. On other apps, local one, similar with ebay, i cannot access my account, it just shows me that is loading, but nothing happens. Strange is that if i'm connected via mobile-data, i don't have this issues. This leads me to believe that is something wrong with my Wi-Fi connections, only that i don't know what's the problem. I'm having a lot of other devices connected to wi-fi and no issue. I'm owing this phone since more than one year and this issues i'm encounter only in the last 1,5months, i would say. I remember that also in the past i've encounter same issues with the former galaxy phones i have owned: Galaxy S9 and Galaxy S20+. Last week i've also performed two times Factory Reset from the Recovery, but seems that this annoying issues continue. This is the reason i've finally landed here as seems for me the last place to receive some advices. During first reset i've restored some backups i've did before, but noticed the same problems. Second time i did not restored anything and no improvements. I really don't understand what should be wrong with my wi-fi network as long as is worked for one year and afterwards suddenly it creates me headaches. Phone is updated to the latest available OTA software which is Android 12, ONE UI 4.1, baseband ver: ...CVH7
Any advices will be kindly appreciated. Somehow, Samsung is trying to convince me that i need to upgrade? Which seems sad for me after so many years spent with them, more than ten years when i have owned i think all their galaxy models.
I've found the answer to my trouble. Seems i was not alone. The solve is to disable IPv6 from your router and this type of issues are solved later. Topic closed.

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