I'm customer of the local carrier "Drei" (Hutchison) but my Pixel (bought in Germany) does not connect to the 4G / LTE network.
The support of Drei is not able to help me. LTE is working fine with the same SIM on the OnePlus One.
Any clue how to fix that?
There is regional problem I came across. In India here we dont have VOLTE support on pixel
FallinHigh said:
I'm customer of the local carrier "Drei" (Hutchison) but my Pixel (bought in Germany) does not connect to the 4G / LTE network.
The support of Drei is not able to help me. LTE is working fine with the same SIM on the OnePlus One.
Any clue how to fix that?
Click to expand...
Click to collapse
What LTE bands do they use on Drei?
Same happen to me in Portugal with MEO. I can't seem to solve it. Talked with my carrier support, they don't know why I don't have 4G/LTE.
I never got 4G, but my SIMCard has no issues with iPhone getting 4G right away.
Is it Pixel issue? I start to think it is..
3/Drei is listed here: https://en.wikipedia.org/wiki/List_of_LTE_networks_in_Europe#Commercial_deployments
The specs of the Pixel are listed here: https://madeby.google.com/phone/specs/
That is all information I have got.
Is there any possibility to display information about nearby LTE senders via an app?
After activating "LTE only" via *#*#4636#*#* it works. Everytime I search for networks or reboot my phone it still connects via 3G and switches back to "LTE UMTS auto (PRL)".
Seems to be a software issue.
FallinHigh said:
After activating "LTE only" via *#*#4636#*#* it works. Everytime I search for networks or reboot my phone it still connects via 3G and switches back to "LTE UMTS auto (PRL)".
Seems to be a software issue.
Click to expand...
Click to collapse
I use the phone on Verizon and don't have any problems connecting to LTE using any available mode (Global, LTE/CDMA or LTE/GSM/UMTS). However, if I set the mode to LTE-only via the menu, it will also reset when I either reboot the phone or if I just open the "Cellular networks" menu. I think it's how it supposed to work because that menu doesn't have the LTE-only option, so it resets the mode to whatever you see there. The solution is simple - if you reboot the phone change the mode again and don't go to the "Cellular networks" menu
Regarding why it doesn't work with "LTE UMTS auto (PRL)", it might be because Drei didn't configure a handover from UMTS to LTE on the cell site you're connected to. It looks like Pixel finds UMTS signal first, but doesn't know that LTE signal exists due to a missing handover. Another phone might be fine if it searches for LTE signal first. But if you can see another phone switching from UMTS to LTE in the same spot, my theory is wrong.
Related
After doing a manual root, the Thunderbolt connects to LTE fine but when there is no LTE, the 3G won't connect and the phone doesn't receive data.
Advice?
Try checking to make sure you are not in LTE only mode. Dial *#*#4636#*#*, select phone information, scroll down and go down and make sure you are on the CDMA + LTE/EvDo auto option and not LTE mode.
If that doesn't work, try downloading "reset connections" from the android market and running that app when you enter a 3g area out of 4g range. It may be a handoff issue from 4g to 3g towers.
##778# hit dial, edit mode, password is 000000, modem settings, Rev. A, change to enabled, instead of eHRPD, hit menu, commit changes.
try 3G again.
I assume like me, you are in a section where Verizon's Hybrid Network isn't working, and so you must tell your phone to revert back to their regular 3G network.
We have 4G in Pittsburgh, but there's a spot in Squirrel Hill that I go through on the bus in the morning where I drop to 1x, and I'm fairly certain that there is 3G there. However, there are other areas I've definitely seen 3G. So, it seems a little mixed. We're definitely early adopters of this new network
The fix
Phone ##778, edit mode, 000000, modem parms, REV-A change from ePHRD to enabled, menu, commit, reboot, problem fixed.
seems to have worked for me. I was having a problem with syncing too, hopefully this fixes that as well. Thank you!
madman34 said:
Phone ##778, edit mode, 000000, modem parms, REV-A change from ePHRD to enabled, menu, commit, reboot, problem fixed.
Click to expand...
Click to collapse
Not to familiar with TB verizon, but friend bought his TB and I saw there was 4GLTE on it, and now nothing, no icon not in wireless networks, nada!
What is this "fix" for?
Just got my Nexus 5 today.
However, in Wireless&networks / Mobile networks / Network Mode, I can only set it as 2G or LTE but not 3G.
I am currently on b-mobile in Japan and my Nexus 4 works fine on the network.
Wondering is it some sort of bug of KitKat or is it somewhat related to the SIM card I am using...
seanyseansean said:
Probably the sim card. Mine gives me the option, but another n5 on a different network (o2/UK) doesn't.
Click to expand...
Click to collapse
hmm, in my case, I can see the 3G option, just that whenever I select the 3G option, the system would automatically reset it when I navigate to other page.
Is that also the case on your N5 with O2/UK sim card?
On the other hand, I will test my N5 on different sim card tomorrow.
I have the same issue. If I select 4g, the dot stays when I go back, but I only get a full bar 2g connection. If I select 3g and go back, no dot is there but I only get a 2g connection.
Sometimes this was solved in previous handsets by going into the service menu and selecting 3g/2g from there.
MarkMcLovin said:
I have the same issue. If I select 4g, the dot stays when I go back, but I only get a full bar 2g connection. If I select 3g and go back, no dot is there but I only get a 2g connection.
Sometimes this was solved in previous handsets by going into the service menu and selecting 3g/2g from there.
Click to expand...
Click to collapse
I also tried forcing the N5 to use 3G only (by going into the test menu with "*#*#4636#*#*" code) but it still does not work...
OK, so I tried the SIM cards from my colleges, and my N5 can connect to 3G without problem.
It's weird that my SIM card works perfectly well on N4 but NOT N5...
Did not experience such SIM card computability issue before...
httimchen said:
I also tried forcing the N5 to use 3G only (by going into the test menu with "*#*#4636#*#*" code) but it still does not work...
Click to expand...
Click to collapse
Works for me now. Went into that test menu and selected GSM/CDMA auto PRL and I now have 3g. Didn't have to reboot.
3G cannot set for Virgin UK Sim
MarkMcLovin said:
Works for me now. Went into that test menu and selected GSM/CDMA auto PRL and I now have 3g. Didn't have to reboot.
Click to expand...
Click to collapse
I am also having the same problem, purchased the Nexus 5 from carphonewarehouse, can set on 4G or 2G, but when i set to 3G and comeback, it resets. Is that a SIM card problem? I tried to go on testing mode and apply GSM/CDMA auto PRL, that also not working. Is that a KitKat bug?
Same problem on Orange/EE in the UK. I can see the 3G option but phone won't let me change to 3G. Option never sticks. Just stays on 2G. Any ideas? Is this a known bug?
Thanks 101
101_North said:
Same problem on Orange/EE in the UK. I can see the 3G option but phone won't let me change to 3G. Option never sticks. Just stays on 2G. Any ideas? Is this a known bug?
Thanks 101
Click to expand...
Click to collapse
i think it's not a bug.i think it's a hardware problem. i'm having it with vodafone italy.
Same here on T-Mobile Austria :/
Already changed SIM card, without success. Maybe provider related issues?
unexist said:
Same here on T-Mobile Austria :/
Already changed SIM card, without success. Maybe provider related issues?
Click to expand...
Click to collapse
I'm on straight talk TT&T with a new SIM card, but sometimes the network mode doesn't stick. No idea why...
replaced a new 3G SIM, no luck
Just replaced a new 3G SIM Card didn't work the 3G option for me - Chunghwa Telecom Taiwan.
But I can select 2G, and dial number to make a phone call, so the SIM slot seem works fine, maybe just configuration issue?!
And, also I find a very annoying defect of my Nexus 5 32G(White), when hard-reset or flash to Factory Image, my Nexus 5 32G white goes crazy!! it just keep stuck and loop at Google Logo (not even show the 4 circle animation), and won't boot at all!
And I finally find a way to make it boot, by keep trying repeat flash factory, erasing userdata, erasing cache etc. is every had this issue?
EE/T-Mobile (uk) and I can't select 3g either, well I can but it doesn't stick.
I have a similar problem, except I can only select 3G / 4G, and not 2G because the 2G option isn't even displayed!! So infuriating. It still works through the *#*#4636#*#* menu, if I select GSM only then it does indeed go to 2G.
Is it possible that the SIM is somehow telling the phone OS it can't do 2G only? This didn't happen with my old carrier (same phone, only just switched). I have a feeling it's caused by the same thing that makes my phone number show up as 'unknown' now, too.
I have the same issue, I tried two different SIM, on is a Straight Talk sim that is set up to use the ATT network and used a T-Mobile sim card, both were unable to keep 3G as a setting.
My Nexus 5 seems that reluctant to drop from 3g to 2g when 4g is selected i have given up and now just manually select 2g to make sure i have a signal (im out in the sticks a bit). Sat at the PC with 4g selected i get no signal whatsoever, with 2g selected i get an indicated full signal strength.
Why on earth the N5 is so reluctant to dip its toe in the 2g territory when no data is on is beyond me.
I can't get lte on my nexus 5. I have lte as my preferred network type and i live in an lte coverage area. I have contacted my network service provider and they sent a configuration setting.. but still no lte..what can i do?
Are you using the right APN?
dannyella said:
I can't get lte on my nexus 5. I have lte as my preferred network type and i live in an lte coverage area. I have contacted my network service provider and they sent a configuration setting.. but still no lte..what can i do?
Click to expand...
Click to collapse
Enter *#*#4636#*#* on your dialer, tap Phone Information, scroll down to "Set preferred network type:", and make sure "LTE/GSM auto (PRL)" is selected. (If you're in the US)
Toggle to 3G and then back to LTE after you make sure your APN is correct. I had to do that on mine to get it to grab LTE initially, it's been fine ever since.
I really need help with my device, I searched all over XDA and no-one seems to have the same issue as me.
Here is some information:
1) Nexus 6P (H1511)
2) 6.0.1 Absolute stock, no rom, no root, no custom recovery. Build number MMB29P.
Recently got a new Nexus 6P and imported to Russia. All of the major bands here are supported. And the phone worked excellent for a few weeks, but then it lost all 3G or GSM connectivity. Just randomly,didn't do anything with it, the only thing I did is move to another city but than I got back, the issue didn't resolve. LTE works perfectly but can't call or receive calls, can receive sms though. Reseting network settings and factory reset changed nothing. Tried manualy set network to WCDMA or GSM with *#*#4636#*#* command, the moment I switch to anything besides LTE the connection is lost. Contacted the provider, no problem on their side, my SIM works good in other phones, my phone with other SIMs - no.
I don't think it is a hardware issue because a few times I managed to get everything working after an hour of switching networks and bands with no particular order in the *#*#4636#*#* testing mode.
After a while I figured that if I set phone to "GSM only" on USA bands in testing mode, but at the same time set it to "LTE prefered" in the normal network settings menu. I am able to set phone to Band mode 7 and set the network back to 2G in network settings keeping it on " GSM only" the whole time and only after this compicated algorithm and after a reboot 2G and 3G starts working. But any reboot after that revertes everything back to only LTE stage. Also if I get everything working but than reset network settings everything stops working again.
I have no idea what caused such an issue, I really hope someone can help.
Sorry couldn't post screenshots because of the "10 posts rule".
Hi,
I bought this phone Lg G4 h810, it shows AT&T logo whenever i boot it and the problem is despite of network mode on lte/wcdma/gsm/auto it always runs on2G internet speed and shows E sign.
I am from india and many service providers are still not offering4G internet service. But this phone doesn't even runs on wcdma. My previous phone lenovo was nicely running on wcdma and always showed the sign H.
My cellular operator is idea cellular and i had a word with them, they sent me settings and all and help me input the settings manually too, but nothing worked.
I checked even the frequencies, idea cellular is offering UMTS B1(2100) and UMTS B8(900 gsm). I checked this on LG website and these bands are compatible with the phone i bought, but still i can't get anything more than2G. Why so?
Plus there is one more problem, when i switched it on for the first time it showed update available And when i tried to update, it showed error and now always there's an icon on top left corner of phone saying couldn't install system update. I tried restarting and updating the device many times, but it's still the same.
Any help is much appreciated.
Thanks in advance.
Have you put your Company APN?
Yes i did, the company executive even helped me to manually save the settings to run the internet in a 3G mode. But all efforts in vain.
Did you solve the issue?
Anything new? I have the same problem.
I have this problem too
Try hidden menu with *#546368#*810# and under Field Test menu / Modem settings if there is VoLTE on/off chose VoLTE and restart. I have done that and my phone starts working with 4G. Don't forget to set up good APN if it's not automatically set by network provider.
scytalemk said:
Try hidden menu with *#546368#*810# and under Field Test menu / Modem settings if there is VoLTE on/off chose VoLTE and restart. I have done that and my phone starts working with 4G. Don't forget to set up good APN if it's not automatically set by network provider.
Click to expand...
Click to collapse
Hi
Under VoLTE there is another entry named "Session" and in there
RPR(on/off) switch
I enabled it and restarts but it is again on 2g
Anyone further on this issue??
I have this problem too
I was flash the stock firmware,custom firmware customizing the build.prop,changed the settings in the engineering menu *#546368#*810# disconnected volte,changed LTE bands forcibly. Nothing helps,dont work 3G LTE - 2G only(. I realized that I need to re-flash (change) the original QCN file for H810 and re-register IMEI , but I can not find QCN it freely available.
Hello there, i had the same issue. The fix that worked for me was searching for network manuallly and reconnecting again to my carriers LTE network. Worked as a charm. The issue maybe was a brutal handover as I had been travelli g from a city to another one 200 km away. So somehow I had been disconnected from the LTE network and left stranded in the 2g one. Try it it should work