Xperia Z3 Battery problem - Xperia Z3 Q&A, Help & Troubleshooting

Hello, I have a problem with my Xperia Z3 (D6603), battery perecnt stays at 50% sometimes it jumps to 70%, 20%, 100%. One time it was dead for 3 weeks, when I plug it, it shows battery but doesnt charge. I barley managed to power it up, but same problen presists. Only way to charge it is by powering off the device and pluging in the microUSB cable in adapter that is connected to AC (220v) European. Is it the battery problem or some other hardware issue? Im so thankful by any reply, id be so thankful to solve this issue. Thank you guys so much. :victory:

kenzyyy said:
Hello, I have a problem with my Xperia Z3 (D6603), battery perecnt stays at 50% sometimes it jumps to 70%, 20%, 100%. One time it was dead for 3 weeks, when I plug it, it shows battery but doesnt charge. I barley managed to power it up, but same problen presists. Only way to charge it is by powering off the device and pluging in the microUSB cable in adapter that is connected to AC (220v) European. Is it the battery problem or some other hardware issue? Im so thankful by any reply, id be so thankful to solve this issue. Thank you guys so much. :victory:
Click to expand...
Click to collapse
How old is the phone
Sent from my D6603 using Tapatalk 2

I don't know, I bought it second hand. It was good for about 3 weeks and suddenly that problem startetd comming. I found a solution kind of. Remove the back cover and press hard on battery pin connector and it charges just fine. So is it the motherboard or the battery it self or the batteries flat cable? Thanks

Login into Sony account and type the imei number so you can check the warranty if there's any time left it'll tell you the age of the device as they have a 2 year warranty
Sent from my D6603 using Tapatalk 2

Problem is fixed, if you have this problem and if you are lazy just press hard on back of the phone because flex cable is loose and right now I have 68% issue reoccurs sometimes but its not a big deal. If you know how to remove back cover just find battery connector and press hard on it while phone is charging until you see red/yellow/green led show you are good to go! I hope I helped someone, and thank you guys for replying.
If I helped you hit that thanks button

TRY THIS AT YOUR OWN RISK!!! I am not responsible for damaged connector/motherboard nor damaged phone. I'm just saying how I fixed my battery problem

Related

Busted K-JAM

Sometimes I let my battery run to empty. Everytime that happens I can still hit the power button and my K-Jam will do a soft reset and then turn off shortly afterwards. I let my phone die yesterday when I was on the road. It won't turn on and it doesn't appear to be charging. I checked the battery with a multi-meter and its showing 2.5V on a 3.7V battery. Is this too low for the phone to work? Can anyone think of a reason why it would be completely non-responsive? I bought the K-JAM on ebay and its not really sold in the U.S. Does anyone know somewhere I can bring in my K-Jam to get parts or at least some advice. Thanks for your help.
-Ross
Lithium batteries behave differently from NiCads regarding charge discharge cycles.
Where NiCads *like* to be fully discharged before recharging, Lithium batteries *hate* it. They prefer to be topped up regular and often.
My guess is that you have a dead battery given the way that it has been abused (by being treated like a NiCad)
Really, I thought Li-ion was a deep cycle battery? Well should the phone show any signs of life if it is plugged in and has a dead battery? Is their a way to test the hardware without replacing the battery. If replacing the battery is neccessary. Do you know where I can find one? Thank you very much for all of your help.
-Ross
I had the same problem some weeks ago. If the battery go down to much and wizard switch off then you have big problems because this ppc charge only when OS is loaded!
So if you are not able to switch on to charge it you have to charge the battery outside the phone.
This problem happen to me when i was traveling and i forget my charger at home... I bought another USB cable i cut it to take out the red and black wires, then i take out the battery from the wizard and put red wire on the pin with label (+) and black wire to the pin (-), the pin label are written on the battery. I put attention to don't make shortcuts and that wires and pin was touching and let 15 minutes to charge (natually the USB was attached to my laptop). Then disconnected USB cable from laptop, put the battery on wizard and switched on it pressing the power button few seconds. It booted up and when OS was loaded i connected the normal USB cable to the phone to finish to charge it.
Now i charge the battery before that reach 0%!
Thank you so much, I will try that as soon as I get home tonight. If I understand you correctly it sounds like battery charging is software based and not hardware based, which is a major design flaw. If this is the case I'm going to sell my k-jam, because that is bs. Do you know if Jasjar is designed the same way? Thanks for all of your help.
-Ross
This works !!!!!!!!!!!!
I had the same problem. I thought my battery or my device was defect, but following this instructions I was able to charge my battery again !
THANKS A LOT
had the same problem some weeks ago.
battery was down so low, that after plugging in the wall charger my pda booted, just to switch off again after a few seconds.
so what i did was going into "serial boot mode" - that way imho the pad doesn't turn on wifi, bluetooth, sd card and things like that that drain battery too much. after some time the battery was loaded and i could reset the device and go on working with it.
regards ize|man
dalamario said:
I had the same problem some weeks ago. If the battery go down to much and wizard switch off then you have big problems because this ppc charge only when OS is loaded!
So if you are not able to switch on to charge it you have to charge the battery outside the phone.
This problem happen to me when i was traveling and i forget my charger at home... I bought another USB cable i cut it to take out the red and black wires, then i take out the battery from the wizard and put red wire on the pin with label (+) and black wire to the pin (-), the pin label are written on the battery. I put attention to don't make shortcuts and that wires and pin was touching and let 15 minutes to charge (natually the USB was attached to my laptop). Then disconnected USB cable from laptop, put the battery on wizard and switched on it pressing the power button few seconds. It booted up and when OS was loaded i connected the normal USB cable to the phone to finish to charge it.
Now i charge the battery before that reach 0%!
Click to expand...
Click to collapse
You are a lifewsaver -- I woke up this morning to a dead battery and a device that wouldn't turn on and using your tip was able to revive it in a few minutes. I really can't imagine how someone could have designed a device that can't recharge a dead battery. Very dumb.
matchtrader said:
You are a lifewsaver --
Click to expand...
Click to collapse
naaah
Like someone said..... Italians do it better !
Alessio.
Thanks Dalamario, it worked for me.
A small amount of electrolyte goes a long way
I just found this thread as my O2 Wizard did the same two days ago.
Once I realised which was positive and negative I just applied a fine lick of saliva onto the positive and negative terminals of the battery and the phone's battery terminals.....
Lo and behold, it worked !!!!
Shame I logged a call with O2 earlier today and they are sending out a replacement!!!
Frustratingly I put a friends battery in mine, transferred everything off and emptied the phone's memory!!!! grrrrr, I should have thought about it first.
To add to that...the standard battery is some cheap and nasty Chinese battery.
Sadly, all the aftermarket ones are mostly made in China too!
BTW. Drinking an acidic fizzy drink probably helped the revival process by making my saliva that little more acidic.
Unbelievable.
I had the same problem last night. The phone just went dead while I was working. I could not get the thing to take a charge overnight with a wall USB charger.
I took a cheap USB printer cable. Cut off one side. Isolated the black and red wires. Attached them to the +(red) and -(blk) on the battery for only two minutes. Put the battery back in the phone and turned it on. When it booted up I quickly put it on the USB charger again. And now it is charging as usual.
I guess someone may need to start marketing a USB with blk/red pigtails for emergency charging.
Thank you soooo much!
Dropped my MDA Vario in my pint of beer the other night - had 48 hours of worry as it dried out and things began to work again. Then had the problems described before - not able to charge, red warning LED. Didn't want to put it in for servicing as it is unlocked (and smells of beer!) but found this solution which works perfectly (I used blu-tack to attach the terminals)!
Excellent!

New phone doesn't turn on

Hi
I bought my relay from ebay http://goo.gl/GbQ1Nt just started using the phone today.. I put my SIM card of a carrier from Peru and it worked just fine. Everything was running smoothly.. I was making phonecalls and texting.. I put my gmail account and started downloadign some apps..
After a couple of hours, the battery was almost dead so I plugged it..
After five minutes, the screen turned off out of the blue.. and I haven't been able to turn it on since
It won't turn on, nor enter recovery or download mode
I'm not even sure it is charging.. when i plug it the red led turns on.. but there is no other charging indicator..
I'm in Peru so returning it is a bit o f a challenge.. I was just wondering if any of you guys know what could be wrong..
Thanks
qqisa said:
Hi
I bought my relay from ebay (http://goo.gl/7v8j1Z)I just started using the phone today.. I put my SIM card of a carrier from Peru and it worked just fine. Everything was running smoothly.. I was making phonecalls and texting.. I put my gmail account and started downloadign some apps..
After a couple of hours, the battery was almost dead so I plugged it..
After five minutes, the screen turned off out of the blue.. and I haven't been able to turn it on since
It won't turn on, nor enter recovery or download mode
I'm not even sure it is charging.. when i plug it the red led turns on.. but there is no other charging indicator..
I'm in Peru so returning it is a bit o f a challenge.. I was just wondering if any of you guys know what could be wrong..
Thanks
Click to expand...
Click to collapse
The link you posted for the auction doesn't work. Wanted to check if you got it new or used. One thing I've noticed with mine is that I have to hold down the power button for a second or two to get it to turn on (seemed like it was a little bit longer than other phones I've had).
Outside of that it sounds like it might be some kind of hardware problem. Might even just be a bad battery. One thing you could try is using an external charger for the battery if you have a universal lithium ion charger or if you know someone who has one. That way you might be able to narrow it down to a problem with the charging circuit in the phone.
jgummeson said:
The link you posted for the auction doesn't work. Wanted to check if you got it new or used. One thing I've noticed with mine is that I have to hold down the power button for a second or two to get it to turn on (seemed like it was a little bit longer than other phones I've had).
Outside of that it sounds like it might be some kind of hardware problem. Might even just be a bad battery. One thing you could try is using an external charger for the battery if you have a universal lithium ion charger or if you know someone who has one. That way you might be able to narrow it down to a problem with the charging circuit in the phone.
Click to expand...
Click to collapse
thanks for replying
I've edited the link
I tried an external power bank but it didn't even turn it on.. so I narrowed it like you said to: the battery is so messed up it won't even charge or the battery is fine but the whole charging circuit is wrong.
Then I took it to an electrician and he said the battery had energy and should start the phone, but it didn't.
After that he charged the battery alone for a little bit with his "whatever kind of car-battery-like thing" but it still was not turning the phone on.
When I came home I plugged it once more to the external powerbank and some how the charging animation appeared..
I let it charge for a while but it didn't seem to progress, so i turned it on and holly crap it turned on
but after the boot animation it vibrated and turned off and now it's not charging again
man.. i thought i had it
any thoughts?
i've read about something called sticky power button.. its a hardware problem in the galaxy sII model.. could it be related?
Not sure about the sticky power button I've never had it happen to me. I would think that when you had it on it would have popped up the reboot menu like when the power button is being held down. If it were me I would contact the seller.
i returned to the electrician and he recharged a little bit more the battery..
this time it did turned on and it reached the lockscreen it said 1%
so I plugged it.. and it now stays on.. and it says charging but stays at 0%.. doesn't advance.. is it a battery issue or a charging circuit issue?
forget about the sticky power button

[Q] Black screen but charging led lights up

Hi There,
Yesterday morning I went to work with a completely charged Moto G. When I arrived at work my screen was black and had become unresponsive.
The powerbutton doesn't wake up the phone, tried several times, holding it for more than 150sec. When connected to a charger (tried multipe) the charging led lights up, not blinking.
I have read on a motorola forum that this could indicate that there's insufficient power in the battery to activate the display.
However it was completely charged.
My Moto G has an unlocked bootloader, is rooted and has a custom rom (C-Rom, [ROM][AOSP][KK][12/05] **C-RoM** -4.4.2- -v6.5)
Is there anything I can try or is my phone a brick now?
Thanx in advance
The same problem
I am having the same problem too.
My moto G drained its battery until it shut down. Then i promptly went to charge it. The screen is blank and and notification light is on.
snooze1973 did u find a solution or is it now working?
PS My Moto g bootloader unlocked, stock rom,rooted and it is on the Faux123kernel
Thanks in advance
No luck Yet
No luck yet, left it on the charger for a whole night, still just the white charging led. No response to the power button.
But I refuse to believe it is completely dead. Before I had a HTC Desire S, tried many custom roms, never bricked it.
I just can't imagine what happend the day before yesterday.
Perhaps I'll try and find a more powerfull charger.
snooze1973 said:
No luck yet, left it on the charger for a whole night, still just the white charging led. No response to the power button.
But I refuse to believe it is completely dead. Before I had a HTC Desire S, tried many custom roms, never bricked it.
I just can't imagine what happend the day before yesterday.
Perhaps I'll try and find a more powerfull charger.
Click to expand...
Click to collapse
I think I found a solution. I followed these steps
1. Charge your phone via USB cable on your computer.
2. The white notification light should come on.
3. Then, do not touch any buttons on your phone.
4 The iconic Battery Logo(white background) should appear after several minutes.
Followed these steps and my phone eventually turned on
Good luck!!
Still no luck, trying a different cable (blackberry) now.
Not working for me, still just a beautiful white led indicator.
Start to think it's probably dead. Or battery thinks it's drained somehow.
Maybe anyone else has an idea?
Ok, I opened the Moto G and disconnected the battery, reconnected it after 10 sec. still no luck
Odd thing though and not very promising is that when the battery is disconnected the charging led still lights up when charger is connected.
Could this just mean that only the battery is fully drained or that the device is messed up?
Guess I going for a new one.
See if a new battery helps
Bought a new one today, so I can try and fix the other. First I will leave it for at least 24 hours.
Perhaps I will exchange the batteries at one time to see if that helps.
the same problem
shahtheass said:
I am having the same problem too.
My moto G drained its battery until it shut down. Then i promptly went to charge it. The screen is blank and and notification light is on.
snooze1973 did u find a solution or is it now working?
PS My Moto g bootloader unlocked, stock rom,rooted and it is on the Faux123kernel
Thanks in advance
Click to expand...
Click to collapse
i had the same problem, i had no idea how to turn on my moto g.
anyone could help please
Black screen but charging led lights up
I am experiencing the same issue.
I bought a dead moto g for part replacement with my current moto g. Just out of curiosity, I plugged in the charger to the newly arrived moto g and observed the similar behavior.
To go further, I swapped the battery and tried to turn it on, and voila, it boots!! It has C-ROM. But it won't charge the battery any how. Its again back to
original behavior : No Screen, No Battery Charging, Only notification LED glows. I kept it on charger for whole night, but no luck.
The notification LED turns on even if I the battery is removed and charger is plugged in. What does that really mean?
Is there a probability that the charging circuit is broken? or it has something to do with bootloader, C-ROM and custom kernel? Does any one thinks reverting back to Stock ROM will help out in any way?
Same here...
Exactly the same with my little brother his Moto G 4G (1st gen) (stock rom, BL unlocked & rooted).
Solid white LED when plugged in, no other response.
The most advertised trick does not work (step 6: flashboot screen doesn't show up)
[SIZE=+1]Q28: Moto G will not power up (addition to Q16 and Q25)[/SIZE]
Plug it into the charger
Hold the VOL DOWN key
While still holding the VOL DOWN key, press and hold the POWER key
Hold both keys down for over 120 seconds. This is more than two minutes and will seem like a long time. You might want to time yourself to make sure you hold it longer than two minutes.
After holding the keys down for more than two minutes, release them.
The Flash Boot screen will display, and the Normal Reboot option will be highlighted
Press the VOL UP key and the device will start a normal reboot.
If you have tried the above and it didn't work, try this:
Plug in the phone for 15 minutes.
Proceed to Step 2 above.
Click to expand...
Click to collapse
(source: http://forum.xda-developers.com/showthread.php?t=2537119)
It has been an hour on the charger of my Asus T100 Tablet (5V, 2A). Still no luck...
Due to the lack of other solutions, I guess all our phones are ready for RMA...
Update: an overnight charge on a 5V 1A charger did the trick. White led was gone this morning, booted normally.
JoWannes said:
Exactly the same with my little brother his Moto G 4G (1st gen) (stock rom, BL unlocked & rooted).
Solid white LED when plugged in, no other response.
The most advertised trick does not work (step 6: flashboot screen doesn't show up)
(source: http://forum.xda-developers.com/showthread.php?t=2537119)
It has been an hour on the charger of my Asus T100 Tablet (5V, 2A). Still no luck...
Due to the lack of other solutions, I guess all our phones are ready for RMA...
Update: an overnight charge on a 5V 1A charger did the trick. White led was gone this morning, booted normally.
Click to expand...
Click to collapse
i hv been facing the same problem since past 2 days, it was working gud wen suddenly it went bad. i remember using it and putting it back into my pocket & after like 10 mins wen i tried to open it, it didn't respond. i tried to hard reset it (by pressing vol down n power button) & by forced reset but it didnt work. now, i have put it on charge on a source of 5v 1A charger. i hope it works and works well. now my question is that i remember my cell was nearly 50% charged wen all of ds happened, so i wish to know that is dre some hardware problem or dead battery problem?? thnx in advance
shahtheass said:
I think I found a solution. I followed these steps
1. Charge your phone via USB cable on your computer.
2. The white notification light should come on.
3. Then, do not touch any buttons on your phone.
4 The iconic Battery Logo(white background) should appear after several minutes.
Followed these steps and my phone eventually turned on
Good luck!!
Click to expand...
Click to collapse
I don't know why a USB charger and a PC connection should make any difference when the phone is not booted up.
I had the same problem. I solved it by removing the battery by opening the phone (mine was out of warranty) and taking it to repair shop where they charged the battery for an hour. Then when I put it back in, the phone rebooted normally with 10% charge.
But ever since, my battery life has deteriorated. Doesn't even last one full day. And I have had the same issue twice. I think I need a new battery.
snooze1973 said:
Bought a new one today, so I can try and fix the other. First I will leave it for at least 24 hours.
Perhaps I will exchange the batteries at one time to see if that helps.
Click to expand...
Click to collapse
Did New battery helped u in booting device?? because i am having the same problem.
same problem here.just call from Moto Care they told to charge bettery for 7 hours min.then on the phone.let see if it works i will update..
Same Problem to me not for me this problem is faced by several moto g users
snooze1973 said:
Hi There,
Yesterday morning I went to work with a completely charged Moto G. When I arrived at work my screen was black and had become unresponsive.
The powerbutton doesn't wake up the phone, tried several times, holding it for more than 150sec. When connected to a charger (tried multipe) the charging led lights up, not blinking.
I have read on a motorola forum that this could indicate that there's insufficient power in the battery to activate the display.
However it was completely charged.
My Moto G has an unlocked bootloader, is rooted and has a custom rom (C-Rom, [ROM][AOSP][KK][12/05] **C-RoM** -4.4.2- -v6.5)
Is there anything I can try or is my phone a brick now?
Thanx in advance
Click to expand...
Click to collapse
Same Problem to me not for me this problem is faced by several moto g users are facing this if they unlocked their device bootloader.
I have a simple solution for that I have faced this issue long time ago and now I know a permanent solution. You all have usb cables in your house...just took a old one and cut it from the mini usb side..there are 4 wires...you have to care about red and black..open your moto g battery and took it off from the phone now connect the usb cable to your pc and touch the red wire to the positive and black to the negative ...just do this for 45 seconds and immediately connect the battery to the phone and connect the charger...phone will starts charging from 0 % pls do not wait to connect the switch and back cover just charge it upto 20 % the cover it up.....DO NOT LET YOUR BATTERY DRAIN MORE THAN 30% AS THIS IS COMMON PROBLEM IN LI ION BATTERIES...
sayonsamui said:
I have a simple solution for that I have faced this issue long time ago and now I know a permanent solution. You all have usb cables in your house...just took a old one and cut it from the mini usb side..there are 4 wires...you have to care about red and black..open your moto g battery and took it off from the phone now connect the usb cable to your pc and touch the red wire to the positive and black to the negative ...just do this for 45 seconds and immediately connect the battery to the phone and connect the charger...phone will starts charging from 0 % pls do not wait to connect the switch and back cover just charge it upto 20 % the cover it up.....DO NOT LET YOUR BATTERY DRAIN MORE THAN 30% AS THIS IS COMMON PROBLEM IN LI ION BATTERIES...
Click to expand...
Click to collapse
Interesting, but how did you determine the negative and positive terminals on the battery flex? Can you, please, mark the attached photo of the battery of moto g to help the community?
Also, as a side note I think I discovered a solution - I connected the phone to my PC's usb 2.0 port and held the power button for 2 minutes - at which the LED blinked momentarily and then continues to shine. I left the phone connected and continued to browse for solutions to this battery charging dilemma - then about 5 minutes the LED stopped shining (and I breathed a sigh :silly: !!! becaue this is the sign of battery being charged!) and after about 30 minutes of charging I turned the phone on and it was 16% charged. Well I haven't been able to reproduce this solution (since, I have been extra cautious with the battery now!) but I would surely like to know if anyone can reproduce this solution:
1. Plug in your phone to USB 2.0 or 3.0 port with original moto g cable and confirm that the LED shines continuously.
2. Hold the power button for 2 minutes (which I discovered to be a long time if you just continuously stare at the phone!) after which you will notice that the led with blink momentarily before continuing to shine continuously. (I suggest you continue holding it for another 2 minutes after which the led will blink again momentarily)
3. Leave the power button and leave the phone attached to the port for at least 30 mins before attempting to power on.

Only led turning on

Hello! First of all, sorry for my bad english
It all started when i unplugged my moto g from charger, the charger and the phone were way too hot. After that the phone won't boot up. Only the white led is turning on when the charger is plugged, if you press the power button or any combination of buttons nothing happens. So i went to the Motorola assistance, they wanted to charge me 360 R$ which is about 100$ dollars. They said my board burned . They also said they found some water damage but when i opened it everything was perfect. Nothing smelling like toasted or any sign of water damage.. So any ideas? I already tried holding power for 2 minutes, volume down and then power, put it on a stronger charger (1A from a Zenfone).
I'm not buying the burned board cause it turned on, for just a day after the assistance diagnostics ..
Again, just to be clear, the led isn't blinking like the battery died...
You could be one of those unlucky ones that bought a Moto G with a faulty motherboard that won't come back to life after their battery dies. Or maybe you didn't do the method correct?
ironman38102 said:
You could be one of those unlucky ones that bought a Moto G with a faulty motherboard that won't come back to life after their battery dies. Or maybe you didn't do the method correct?
Click to expand...
Click to collapse
I don't think so, the phone died before but always returned to life. I did a lot of methods, none worked. Power for 2 minutes, vol down then power, unplug the battery put the charger and then put the battery, i already leaved it on the charger for more than 12 hours and nothing. Only thinking working its that ****ing white light..
Was your phone unlocked? It's odd that a phone melt down just like that.
thegamerchunk1 said:
Was your phone unlocked? It's odd that a phone melt down just like that.
Click to expand...
Click to collapse
Nope, not even rooted, not even apps outside play store
What was your phone usage that day.
I think everyone's phone do get hot when 3g/4g data is enabled.
My phone gets too heated up after playing coc for like one hour (sometime on charge or battery)
Avidqtaqtx said:
What was your phone usage that day.
I think everyone's phone do get hot when 3g/4g data is enabled.
My phone gets too heated up after playing coc for like one hour (sometime on charge or battery)
Click to expand...
Click to collapse
Normal use, only listening to music and stuff. I was at home so it wasn't connected to 3g.. I put it on charger with 5~~10% of battery left and 2 hours later the charger and the phone were burning. I unplugged and that was it, only the led turning on with the charger on and nothing else.
Have you tried replacing old battery with new battery??
Avidqtaqtx said:
Have you tried replacing old battery with new battery??
Click to expand...
Click to collapse
I 'm with the SAME problem . Only flashing white LED and nothing else. I plug the charger and nothing happens , only the LED . I've tried to use a more powerful charger but not resolved . I have to put it another battery charged but not resolved . Some hint of what can be done? It is a XT1033 .
leandrofviana said:
I 'm with the SAME problem . Only flashing white LED and nothing else. I plug the charger and nothing happens , only the LED . I've tried to use a more powerful charger but not resolved . I have to put it another battery charged but not resolved . Some hint of what can be done? It is a XT1033 .
Click to expand...
Click to collapse
One time and only one time only my moto g worked. I unplugged the battery, leave it there for a few a minutes.. actually, watch this on youtube >>qZhAabwi24M<< (i cant post links yet) (How to fix a DEAD Moto G if ALL ELSE FAILS! Guaranteed!! by Kyle Sanders)
it worked for like, 2 days and suddenly the battery showed 0% and that was the last time I say my moto g on :crying:

Nexus 5 won't charge the battery, shows -30degrees and cold temp

Hey All,
i have a nexus 5 running android 5.1.1, which recently i have encountered some battery issues, the battery drained very fast (6-7 hours from 100% to 0%).
but then, it stopped charging the battery, no matter what i changed - nothing worked! (new cables, different chargers and so on).
yesterday i have bought a new battery and replaced the original faulty battery, but nothing is changed, the new battery won't charge.
i tried to charge it when the nexus is on or off, doesn't matter, same result...
i am very frustrated from the situation, and basically can not use the nexus any more..
one more thing, i tried also google suggestion (when the cell is off, to press power+volume buttons, and then scrolling down to shut down and inserting the charger - >didn't work for me).
i tried to upgrade to Marshmallow (6.0.1) but there is not enough battery power to allow it...
when i dial *#*#INFO#*#*, and check the battery properties,
why the temp is always -30 degrees for the two batteries?
Is it a sensor issue?
do you have any suggestion?
Thanks!
anyone?
i will really appreciate your suggestion..
Connect the phone to a Windows machine and look to see if any new devices appear in Device Manager.
Thanks for the reply.
I connected the nexus to my laptop, it was recognized and i could reach the storage, but the battery remained the same, not charging ..
So the nexus 5 appears in Windows explorer? Possible charging port problem?
audit13 said:
So the nexus 5 appears in Windows explorer? Possible charging port problem?
Click to expand...
Click to collapse
well, maybe. havn't tried it so far..
have you encountered this issue of wrong temp alert of -30 degrees for other users ?
and replacing the charging port solved it?
I haven't encountered the battery temp issue.
Since the old and new battery behave the same way, there wouldn't be too many culprits which is why I mentioned the USB charging port. Has the ever been dropped? Any way you could test the batteries in another phone?
the problem was resolved!!!
finally, after so many hours trying to make it work, i encountered a thread here in XDA which explains that the sensor is located on the cable connecting the battery to the motherboard.
Apparently it was a bit loose, so i put something above the connection and put the cover tightly.
then, the temp was reasonable again and my nexus was coming back to live!
:laugh::laugh::laugh::laugh::laugh:
Same problem
gorzany said:
Hey All,
i have a nexus 5 running android 5.1.1, which recently i have encountered some battery issues, the battery drained very fast (6-7 hours from 100% to 0%).
but then, it stopped charging the battery, no matter what i changed - nothing worked! (new cables, different chargers and so on).
yesterday i have bought a new battery and replaced the original faulty battery, but nothing is changed, the new battery won't charge.
i tried to charge it when the nexus is on or off, doesn't matter, same result...
i am very frustrated from the situation, and basically can not use the nexus any more..
one more thing, i tried also google suggestion (when the cell is off, to press power+volume buttons, and then scrolling down to shut down and inserting the charger - >didn't work for me).
i tried to upgrade to Marshmallow (6.0.1) but there is not enough battery power to allow it...
when i dial *#*#INFO#*#*, and check the battery properties,
why the temp is always -30 degrees for the two batteries?
Is it a sensor issue?
do you have any suggestion?
Thanks!
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Hey, I have the same same problem , what did you do to fix it? I've been almost a year without using my nexus because it only works when it's plugged. Can you tell me what thread did you read or the solution? Thank you
See my last post....
Anyway, The problem was at the connection port of the battery - when you remove the nexus cover, you will see that the battery is connected by a connector with 9-10 pins to the board. Apparently those pins weren't connected properly and were loose, so I put something from above to make some pressure on the connector, then screw back everything and close the cover. Since then, my nexus is working great!
I hope it will work the same for you...

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