Database Info

Cracked Screen. :(

Do not drop this phone even with a case and screen protector.
What happen was I knock it off my desk to the wood floor and it fell on its side not on the screen and this is the result of it. Phone still works but the digitizer and LCD are both cracked. *Sigh*
At least I have insurance even if I don't want to use it.
I have a picture but I cant post it since I'm new so copy and paste it
i79.photobucket.com/albums/j152/LOCOLAPTOP/IMG_20110327_110125.jpg

LOCOLAPTOP said:
Do not drop this phone even with a case and screen protector.
What happen was I knock it off my desk to the wood floor and it fell on its side not on the screen and this is the result of it. Phone still works but the digitizer and LCD are both cracked. *Sigh*
At least I have insurance even if I don't want to use it.
I have a picture but I cant post it since I'm new.
Pic: i79.photobucket.com/albums/j152/LOCOLAPTOP/IMG_20110327_110125.jpg
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Click to collapse
I was worried about this happening because the screen was so big I have a bad habit of leaving my phone in my lap while driving forgetting its there and drop it when I get out of the car. Did it with my droid alot never broke anything hope yours just hit the floor in the wrong spot. Does HTC use gorilla glass? does anyone know?

zer071 said:
I was worried about this happening because the screen was so big I have a bad habit of leaving my phone in my lap while driving forgetting its there and drop it when I get out of the car. Did it with my droid alot never broke anything hope yours just hit the floor in the wrong spot. Does HTC use gorilla glass? does anyone know?
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It's not Gorilla Glass.

Try buffing it out.
Sent from my ADR6400L using XDA App

wow that hurts

LOCOLAPTOP said:
Do not drop this phone even with a case and screen protector.
What happen was I knock it off my desk to the wood floor and it fell on its side not on the screen and this is the result of it. Phone still works but the digitizer and LCD are both cracked. *Sigh*
At least I have insurance even if I don't want to use it.
I have a picture but I cant post it since I'm new so copy and paste it
i79.photobucket.com/albums/j152/LOCOLAPTOP/IMG_20110327_110125.jpg
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Click to collapse
That sucks, same thing happened to me about 2 weeks after I got the d2. I hate spending money on something, then having spend more money to get it replaced because I screwed up. I feel your pain.

man, that sucks
zer071 said:
I have a bad habit of leaving my phone in my lap while driving forgetting its there and drop it when I get out of the car
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I have seen so many people do this.

httr_ said:
man, that sucks
I have seen so many people do this.
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Just don't plug it in to charge then forget and get out. I've killed two chargers this way. That is why I buy the cheap retractable ones. A) cheap to replace, B) they just snap off, IE not doing much(if any) damage to the usb port of the phone.

zer071 said:
I was worried about this happening because the screen was so big I have a bad habit of leaving my phone in my lap while driving forgetting its there and drop it when I get out of the car. Did it with my droid alot never broke anything hope yours just hit the floor in the wrong spot. Does HTC use gorilla glass? does anyone know?
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Click to collapse
Oh yah, done that!! In my truck nice 36 inch drop on pavement... My incredible survived it once.. Since then I make sure my phone is next to me.

It just sucks since I had to pay outright since I didn't want a contract.
Any word on when the otter box is coming out for this phone? I never had a case on my original droid but on this phone you need a good one.

LOCOLAPTOP said:
It just sucks since I had to pay outright since I didn't want a contract.
Any word on when the otter box is coming out for this phone? I never had a case on my original droid but on this phone you need a good one.
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Click to collapse
Yea I feel like I need an Otterbox for this phone. For some reason it feels really fragile.

Sorry to hear about your loss. That happened to my nexus one the first week I got it.
Sent from my ADR6400L using XDA Premium App

http://i79.photobucket.com/albums/j152/LOCOLAPTOP/IMG_20110327_110125.jpg
That's sad
Sent from my ADR6400L using Tapatalk

Gorilla glass won't save u either. Trust me been there done that
Sent from my ADR6400L using XDA App

quattr0 said:
Gorilla glass won't save u either. Trust me been there done that
Sent from my ADR6400L using XDA App
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True but its worst without it.

I must be extremely lucky. The other day I dropped my phone as I was getting in the car and the door shut right on it. I didn't slam the door very hard so it didn't latch or anythinf, but I still feared the worst. Luckily nothing was Damaged.
Sent from my Thunderbolt using Perfect Storm xda app.

sorry for the lost, live and learn.

Its so hit or miss man. Ive dropped my Incredible from 5' off a breakfast bar onto tile and nothing but then you hear of others dropping on wood floors at a foot and utter destruction. It just takes that one special spot.
Hell look at the Nexus one when it first released, they had the videos showing the "Genetically altered" Glass they were using with little what looked like erasers bending the glass a million times and some sort of tumbler throwing it around to show the durability and then a week after release they said "The Nexus one should not be placed in pockets due to the high risk of stress cracks" Ahh duhh???!!!

wow i feel your pain. same happned to me with the droid 1

Did that to my EVO the second week I had it after launch. Another $100 I had to put into that phone.
No insurance on my Thunderbolt...we'll see how that plays out.

G2x Drop Test

So I was answering the phone while shutting the car door last night and lost grip of my G2x. Heard it hit the ground and initially was pretty pissed especially when I seen that it was laying screen down. I picked it up and inspected the screen and to my surprise Gorillas Glass lived up to its name and the screen doesnt have a scratch on it. There were some scratches on the battery cover that actually rubbed out using my finger and finger nail. There are couple small scratches on the phone it self but since their not on the screen they dont bother me. Heres some pics of the aftermath.

Glad it's still intact...thanks for the pics.

Good to hear, thanks for the pics.

You must drop it several times in a drop test. This isn't a true drop test.

nraudigy2 said:
You must drop it several times in a drop test. This isn't a true drop test.
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You go first...

nraudigy2 said:
You must drop it several times in a drop test. This isn't a true drop test.
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Yeah let me get right on that...

nraudigy2 said:
You must drop it several times in a drop test. This isn't a true drop test.
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Damn, you made me laugh...Rofl!

ickster said:
Damn, you made me laugh...Rofl!
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LMAOHAM :-D
Sent from my LG-P999 using XDA Premium App

You dont have case on it? Pretty awesome that it survived that though.
Sent from my MB860 using XDA App

I had mine in my G1 slip case until I got my TPU delivered.
I was hanging up a call & dropped it onto the concrete floor out on the dock - this was like day 4 of having the thing. ~3-4' drop & slide....
Not a scratch on it.
So glad.
-bZj

dropping a $500 phone??!?!? NEVER
down8 said:
I had mine in my G1 slip case until I got my TPU delivered.
I was hanging up a call & dropped it onto the concrete floor out on the dock - this was like day 4 of having the thing. ~3-4' drop & slide....
Not a scratch on it.
So glad.
-bZj
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Click to collapse
sounds like you either need to stop drinking or need a flip phone (jk)
i have had this phone since launch (4/18 i got it in the mail)
and i have yet to drop it....
i almost knocked over a tower of pop tarts (wal-marts stupid towers of cheap sh*t by the food section) when i kinda waved my phone in the air like a moron and it slipped outta my hands
but saved it......
glad to hear its durable tho! just in case! thanks op for the pics!

Amazing what that glass can do..

nate420 said:
sounds like you either need to stop drinking or need a flip phone (jk)
...!
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I wish I could have a nice brandy at work....
-bZj

John4767 said:
You dont have case on it? Pretty awesome that it survived that though.
Sent from my MB860 using XDA App
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No im not into making my phones bigger than they are, I use a leather belt carry case and just a screen protector which hasnt came in yet so thats why it was dropped completely naked.

AHHHHH Shattered screen

So I destroyed my first smartphone. I suppose it's pretty good since I have carried a smartphone since the original iPhone, but I forgot my phone was in my pocket and when I took off my pants it slipped out of the pocket and landed face down on the tile floor totally shattering the screen.
My question is has anyone had to send their phone to HTC for screen replacement? If so what did it cost. I don't want to do it myself and void the warranty just in case anything happens to it in the future.

orangeirwin said:
So I destroyed my first smartphone. I suppose it's pretty good since I have carried a smartphone since the original iPhone, but I forgot my phone was in my pocket and when I took off my pants it slipped out of the pocket and landed face down on the tile floor totally shattering the screen.
My question is has anyone had to send their phone to HTC for screen replacement? If so what did it cost. I don't want to do it myself and void the warranty just in case anything happens to it in the future.
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Did u buy insurance? Because mine did the same and it was about $190 to fix and the deductible would be $199 so I claimed insurance instead. Hope that helps, good luck.
Sent from my HTC One X using Tapatalk 2

Sent mine in on the 20th, got a quote a week later and finally got it back today. $220, shipping included.

Unfortunately I did not. Insurance wasn't available when I got my iPhone and I never thought to add it when it became available; but I can guarantee you I will have it once I get it back from repairs.

As long as your in your first month you can add insurance otherwise your out of luck
Sent from my HTC One X using Tapatalk 2

Does a $200 deductible sound high for a 7 dollar a month insurance? That sounds high to me...

Pictures or it didn't happen. Naw im jk lol. Just wanna see it.
Sent from my SPH-D710 using xda premium

mbaran said:
Does a $200 deductible sound high for a 7 dollar a month insurance? That sounds high to me...
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Seems very high to me. I couldn't believe the deductible when they told me.
Sent from my HTC One X using Tapatalk 2

mbaran said:
Does a $200 deductible sound high for a 7 dollar a month insurance? That sounds high to me...
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Click to collapse
Wow that's high its 150 deductible in Canada
Sent from my Galaxy Nexus using xda premium

brekec88 said:
Pictures or it didn't happen. Naw im jk lol. Just wanna see it.
Sent from my SPH-D710 using xda premium
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Here you go.

Replace it yourself.
http://www.ebay.com/sch/?_nkw=htc one x glass&clk_rvr_id=349032309751

orangeirwin said:
Here you go.
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/cry
ouch

Wow, that hurts to look at. Sorry for your bad luck. :-( I already gave mine a pretty good knock by dropping it into my front jeans pocket where it always goes. I was leaning against a desk, and it slipped down and smacked against the desk through the cloth at the bottom of the pocket. I guess I'm gonna put a case on it, which is too bad since it looks so great naked (and the power button is already hard enough to hit!)

Tinyboss said:
Wow, that hurts to look at. Sorry for your bad luck. :-( I already gave mine a pretty good knock by dropping it into my front jeans pocket where it always goes. I was leaning against a desk, and it slipped down and smacked against the desk through the cloth at the bottom of the pocket. I guess I'm gonna put a case on it, which is too bad since it looks so great naked (and the power button is already hard enough to hit!)
Click to expand...
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I've gone away from using a case, but now I think I'll put it back on. It is hard to cover up the beauty tho.
Sent from my HTC One X using Tapatalk 2

Son of a B!&*$! I read this last night and thought how bad I felt for you, then I got out of my car at work this morning and my phone went flying out of my hand and landed right on the screen. Full spider web glass. I too have been using a big glass screen also since the first iPhone and this is the first break so I guess I am lucky??
Any idea where to go to get the glass changed? Do we send it off to HTC?
P.S. I ordered the Otterbox yesterday because it is finally available in black. Guess I should have got that ugly blue one to hold me over.

bmolloy said:
Son of a B!&*$! I read this last night and thought how bad I felt for you, then I got out of my car at work this morning and my phone went flying out of my hand and landed right on the screen. Full spider web glass. I too have been using a big glass screen also since the first iPhone and this is the first break so I guess I am lucky??
Any idea where to go to get the glass changed? Do we send it off to HTC?
P.S. I ordered the Otterbox yesterday because it is finally available in black. Guess I should have got that ugly blue one to hold me over.
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Totally sucks. I am sending mine in to HTC for repair because it is less than a month old and I don't want to void the warranty by doing it myself but; you can get the glass for it for around $50 if you want to try it yourself.

I just watch a screen replacement online... Which convinced me that sending it back is the right thing to do, especially while it is under warranty. The crummy thing for me is that I have already been to AT&T with this phone to get it warranty replaced because of constant data drops and wifi issues but they did not have any in stock so I am playing the waiting game. Now I have to pay $200 to replace the screen of a phone I will be ditching as soon as it gets back.
Note to Everyone: GET A RUGGED CASE! my hard shell was no match for a relatively small fall, I am sure this would have held up in the Otterbox I have always had on my phones.

bmolloy said:
I just watch a screen replacement online... Which convinced me that sending it back is the right thing to do, especially while it is under warranty. The crummy thing for me is that I have already been to AT&T with this phone to get it warranty replaced because of constant data drops and wifi issues but they did not have any in stock so I am playing the waiting game. Now I have to pay $200 to replace the screen of a phone I will be ditching as soon as it gets back.
Note to Everyone: GET A RUGGED CASE! my hard shell was no match for a relatively small fall, I am sure this would have held up in the Otterbox I have always had on my phones.
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What case were you using when it broke?
Sent from my HTC One X using xda premium

ECEXCURSION said:
What case were you using when it broke?
Sent from my HTC One X using xda premium
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I have the Benks Magic Cookies case. It is really a nice case but it doesn't offer any protection on the glass at all. This is more of a keep scratches off the back case, not at all a shock protection case. I knew that when I got it, this just put an exclamation point behind that idea. I planned on using it as my "not at work go out to dinner type case" but with how easily this broke I think I will use the otterbox exclusively when it gets here.

I see. Well that sucks. I was actually debating whether to get that one before buying my bestbuy case.
Sent from my HTC One X using xda premium

2 Foot Drop - Screen Cracked! So much for this phone's durability!

Just a warning to everyone wanting to get this phone because it can "take the drops."
So I'm getting ready to watch the World series, sitting on my sofa and my V10 falls off the edge of the sofa on to the floor and guess what? The SCREEN CRACKED! Are you kidding me LG? You boast how this thing can take the drops and my phone falls TWO FEET and the screen cracks? Now I have to pay a deductible to get another phone? Yeah...let me get that phone, take it in and trade it for a different brand. Not sure if mine is defective or something but I've had bigger drops on other phones that had no issues. This is NOT what I expected from this phone - a phone I was hoping to keep and carry with no case. HORRIBLE experience! My G4 can take a bigger drop than that!

It's physics and coincidence. You were unlucky enough to have it a weak spot.
It happens.
Sadly, LG doesn't do the one free screen replacement like some other OEMs do.
Any phone can shatter with one unlucky 2 foot drop. LG is no different.
Sorry about the broken screen, though. That does suck.
Sent from my LG-H901 using Tapatalk

Sorry for your loss.

I get that but they WILL be hearing from me since they tout in commercials how you can drop the phone and it can take it. Hopefully with the phone being so new they won't want the negativity out there about this phone and since I have the G4 and the V10, maybe they will be nice enough to take care of it. Who knows? Can't hurt to try. I'll update the thread once I talk to them.

Well, they only tested to drop the phone at 1-1.5 foot, anyway.

Ryu Kenshin said:
Well, they only tested to drop the phone at 1-1.5 foot, anyway.
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Actually, this is from LG's website:
1. The LG V10 passed a military standard test for shock (MIL-STD-810G Method 516.6, Procedure IV – "Transit Drop"") that consists of 4-foot drops onto 2" of plywood over concrete. The test includes impacts on every face, edge and corner of the device. Further, the device passed an enhanced version of the Transit Drop test consisting of 26 drops from 4 feet onto a concrete surface. "Passed" is defined as the absence of any of the following issues: surface cracks, inoperability of device including camera, and separation of screen from monitor. Device may not perform as tested in all conditions. Test performed in controlled environment. Do not attempt.
I get that "device may not perform as tested in all conditions" but for Pete's sake, this thing dropped 2 feet onto carpet.

Very sad.
Sent from my LG-H901 using Tapatalk

CARPET? I'm sorry, but I don't believe that. There is no way your phone dropped 2 feet onto a soft, impact absorbing surface like carpet and broke. Carpet is probably the safest thing you could possibly drop the phone on!

Wow, that is certainly sad. Man I hope they will replace it

Nitemare3219 said:
CARPET? I'm sorry, but I don't believe that. There is no way your phone dropped 2 feet onto a soft, impact absorbing surface like carpet and broke. Carpet is probably the safest thing you could possibly drop the phone on!
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Click to collapse
I swear to you. I even sarcastically said to my wife, "Oh no...my phone fell. I'm SOOOO Worried." Then I picked it up and it was cracked. I was completely shocked myself. I kept saying, "ARE YOU KIDDING ME?????!!!!" Had I dropped it getting out of my car or something onto concrete, I would understand. I'm still in shock.
By the way ---- it's berber carpet and there's currently no padding under it because we had a flood and are waiting for new flooring. Thin carpet on top of concrete. Still...CARPET.

I am sorry, i recently dropped my Nexus 6. Although it didn't hit carpet it did have a case. I was bummed non the less

Thats unfortunate. No two pieces of glass are the same though. I work on concrete all day and i cant tell you how many phones ive dropped on it and never cracked a screen, knock on wood. I'm like you, I don't plan on using a case with this phone. I may think twice about that now.

Still waiting to receive my device but you don't need a case to protect the screen... Get a tempered glass protector
Best $8 investment you can make on your $600 phone
Sent from my D5803 using Tapatalk

jdiddy_ub said:
Still waiting to receive my device but you don't need a case to protect the screen... Get a tempered glass protector
Best $8 investment you can make on your $600 phone
Sent from my D5803 using Tapatalk
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I ordered it online last night from Amazon. They didn't have them in store when I bought it.

Wrightperspective said:
The SCREEN CRACKED!
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Yikes, I feel you.
Although it really is the physics of the matter, and drop tests are based on statistics, I feel you.
It goes completely against what you were lead to expect, and I agree, you need to let LG know, and everyone else who will listen.
I can't imagine the horror. Complain everywhere for what it's worth. 'Bad luck' would not appease me either in this situation.
I feel you.

Complain to LG maybe they will replace it
Sent from my LG-H901 using Tapatalk

Photos??? (or it never happened)
(No offense)

moSess said:
Photos??? (or it never happened)
(No offense)
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No other phone available to take photos right now (Wife sleeping with her iPhone plugged in and white noise on). But why would I make this up? I will post photos tomorrow night after work. Or maybe in the morning.
Definitely happened.

Wrightperspective said:
No other phone available to take photos right now (Wife sleeping with her iPhone plugged in and white noise on). But why would I make this up? I will post photos tomorrow night after work. Or maybe in the morning.
Definitely happened.
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Click to collapse
Why would you make this up?
...because you want to feel the love of my rainbow Unicorn.

For the time being, thread has been closed per OP request.

OMG!!! I ran my V10 over with Tahoe.

So I was cleaning my rims on my Chevy Tahoe and I had the phone sitting on top the tire listening to Spotify and I was told to move my truck so I moved the bucket and stool I was sitting on but forgot my phone.. ? I drove forward and my dad screamed "STOP" then he said "add 300 to whatever you have to pay for since you just ran over your phone with both wheels" he then picked it up and held it out and said "I'll be damned it's fine." I grabbed it and dusted it off and looked at it amazed.. Not a mark... To be fair it did have a case a Versus High Pro Shield case but damn Im still pretty impressed. 99 Tahoe LT 4 door with 22's. 5500 lbs.. ??
BeameD From My LG V10... The one with the ALWAYS ON SCREEN... Watching me.. ?

It's suppose to be built strong, but drop in on a pillow and it will shatter... LoL That is the way it seems...

Oditius said:
It's suppose to be built strong, but drop in on a pillow and it will shatter... LoL That is the way it seems...
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yup that sounds about right lol hard core its ok, soft drop your f#$%'ed lol

Any chance you can link to the case? I'd also like car running over your phone protection lol.

That's how I got my V10...Lol. But my experience was not as good. Note 3, otterbox, and a double axle utility trailer with 4 tons of decorative landscape boulders...
Zdeuce2 now with golden rays of sunshine

Two days ago I dropped it accidentally on a hard ground, the drop was scary, surprisingly the V10 survived without even a scratch on the metal rim, and one day before that I removed the protective case but also it has tempered glass on the screen

This crazy girl I was talking to decided to take my v10 and throw it across her garage. (No case and brand new at the time) I went to pick it up just knowing it was cracked, nope. Minor scratches on the screen and some edge scratches but you do that to an iPhone and it's over. I was still pretty mad that someone would even do that though.

Oditius said:
It's suppose to be built strong, but drop in on a pillow and it will shatter... LoL That is the way it seems...
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Hello Oditius,
I am replying to your signature... My wife says if I need a baby boy, I need to get married to my computer that I kiss and romance all day everyday..... She said she doesnt wanna be a second option.......LOL AM I spending too much time on computer?

dammie2great said:
Hello Oditius,
I am replying to your signature... My wife says if I need a baby boy, I need to get married to my computer that I kiss and romance all day everyday..... She said she doesnt wanna be a second option.......LOL AM I spending too much time on computer?
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Click to collapse
If you bring it in your bedroom, than that is a possibility. LoL... :highfive:

Oditius said:
It's suppose to be built strong, but drop in on a pillow and it will shatter... LoL That is the way it seems...
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Click to collapse
Oditius said:
If you bring it in your bedroom, than that is a possibility. LoL... :highfive:
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HAHAHAH..... That's funny