A few days ago I discovered that people I talk to over the phone can't hear me, whether they call me or I call them, while I can hear them perfectly.
My voice if very muffled, impossible to comprehend, sometime it cuts out completely and there's also a persistent "static" noise in the background, kind of like wind blowing. I can usually make myself heard only if I raise my voice by a lot, close to yelling actually.
I tested the microphone via the service menu AND the Xperia Diagnostics app and I'm even more puzzled. Initially I'd say that about 70-80% of the time I had to raise my voice a lot so that the recorder can pick up anything and the results I got were essentially what the people I talked to reported. I looked up the issue on various forums, fiddled with the settings, disabled xLoud, noise suppression, took the SIM out and put it back in, did a repair via the PC Companion AND a factory reset later on and nothing seems to consistently work. Sometimes they can hear me, sometimes they can't. Testing results are also much better now and I'm able to clearly hear my voice most of the time, but when actually calling someone, even when they say they hear me clearly they can still hear that annoying static. I now have noise suppression turned off, since that seems to help.
To my knowledge, this started to happen after the 4.2.2 update, a very buggy update. I also had a problem with headphones (two pairs in otherwise working order) not being recognised, even though both were initially working well with the phone. Eventually I had to repair the phone twice for that (the first time it didn't fix anything) just to get the phones working again. It's after that that I noticed this mic problem.
I also found this thread and I wonder if that lil' piece of rubber can be the problem. Apparently those are Ions, but I'm thinking maybe there's enough internal commonality between that and the XL that I could actually have the same problem.
Other than that, what would you advise? Try to go back to 4.1.2?
Service is my last option due to time and distance concerns. Thanks!
Model: C2105
Android: 4.2.2
Build no.: 15.3.A.0.26
potato muncher said:
A few days ago I discovered that people I talk to over the phone can't hear me, whether they call me or I call them, while I can hear them perfectly.
My voice if very muffled, impossible to comprehend, sometime it cuts out completely and there's also a persistent "static" noise in the background, kind of like wind blowing. I can usually make myself heard only if I raise my voice by a lot, close to yelling actually.
I tested the microphone via the service menu AND the Xperia Diagnostics app and I'm even more puzzled. Initially I'd say that about 70-80% of the time I had to raise my voice a lot so that the recorder can pick up anything and the results I got were essentially what the people I talked to reported. I looked up the issue on various forums, fiddled with the settings, disabled xLoud, noise suppression, took the SIM out and put it back in, did a repair via the PC Companion AND a factory reset later on and nothing seems to consistently work. Sometimes they can hear me, sometimes they can't. Testing results are also much better now and I'm able to clearly hear my voice most of the time, but when actually calling someone, even when they say they hear me clearly they can still hear that annoying static. I now have noise suppression turned off, since that seems to help.
To my knowledge, this started to happen after the 4.2.2 update, a very buggy update. I also had a problem with headphones (two pairs in otherwise working order) not being recognised, even though both were initially working well with the phone. Eventually I had to repair the phone twice for that (the first time it didn't fix anything) just to get the phones working again. It's after that that I noticed this mic problem.
I also found this thread and I wonder if that lil' piece of rubber can be the problem. Apparently those are Ions, but I'm thinking maybe there's enough internal commonality between that and the XL that I could actually have the same problem.
Other than that, what would you advise? Try to go back to 4.1.2?
Service is my last option due to time and distance concerns. Thanks!
Model: C2105
Android: 4.2.2
Build no.: 15.3.A.0.26
Click to expand...
Click to collapse
Well since you said that this started happening after you've updated to 4.2.2 you have 2 options
1. Reflash the 4.2.2 update
2. Downgrade to 4.1.2
I hope that helps
Sent from my C2104 using xda app-developers app
Unfortunately, I can't be sure if it's due to 4.2.2 or just a coincidence, since it didn't start immediately after the update. Like I said, that thread about the Ion mic problem got me thinking that maybe this is what happened, in which case it's only a coincidence that I also updated to 4.2.2 a couple of days prior.
"Reflash the 4.2.2 update" - is this different from repairing it via the PC Companion? Like I said, I already did that and a factory reset later on and it didn't help with this.
In any case, thanks for your help! :good:
potato muncher said:
A few days ago I discovered that people I talk to over the phone can't hear me, whether they call me or I call them, while I can hear them perfectly.
My voice if very muffled, impossible to comprehend, sometime it cuts out completely and there's also a persistent "static" noise in the background, kind of like wind blowing. I can usually make myself heard only if I raise my voice by a lot, close to yelling actually.
I tested the microphone via the service menu AND the Xperia Diagnostics app and I'm even more puzzled. Initially I'd say that about 70-80% of the time I had to raise my voice a lot so that the recorder can pick up anything and the results I got were essentially what the people I talked to reported. I looked up the issue on various forums, fiddled with the settings, disabled xLoud, noise suppression, took the SIM out and put it back in, did a repair via the PC Companion AND a factory reset later on and nothing seems to consistently work. Sometimes they can hear me, sometimes they can't. Testing results are also much better now and I'm able to clearly hear my voice most of the time, but when actually calling someone, even when they say they hear me clearly they can still hear that annoying static. I now have noise suppression turned off, since that seems to help.
To my knowledge, this started to happen after the 4.2.2 update, a very buggy update. I also had a problem with headphones (two pairs in otherwise working order) not being recognised, even though both were initially working well with the phone. Eventually I had to repair the phone twice for that (the first time it didn't fix anything) just to get the phones working again. It's after that that I noticed this mic problem.
I also found this thread and I wonder if that lil' piece of rubber can be the problem. Apparently those are Ions, but I'm thinking maybe there's enough internal commonality between that and the XL that I could actually have the same problem.
Other than that, what would you advise? Try to go back to 4.1.2?
Service is my last option due to time and distance concerns. Thanks!
Model: C2105
Android: 4.2.2
Build no.: 15.3.A.0.26
Click to expand...
Click to collapse
The ultimate method for fix this problem is send it to sony service center,,i suggest so,,i think it the best choices
potato muncher said:
"Reflash the 4.2.2 update" - is this different from repairing it via the PC Companion? Like I said, I already did that and a factory reset later on and it didn't help with this.
In any case, thanks for your help! :good:
Click to expand...
Click to collapse
You can either use as you said repairing via PCC or just flash FTF.
Hi,
I've had two Moto G's. both have been returned/replaced due to the ear piece/speaker buzzing like a kazoo when someone speaks/audio is heard through it.
I can now only assume it's dust that's caused this to happen, as I use my phone in a reasonably dusty environment occasionally through work.
Has anyone noticed similar problems? Anyone know ways to prevent/cure this should it happen again?
I came here to post this same thing. Mine was fine until shortly after the latest ota. I plan on calling Motorola soon, just haven't gotten around to it.
Sent from my XT1034 using Tapatalk
Aerogriff said:
I came here to post this same thing. Mine was fine until shortly after the latest ota. I plan on calling Motorola soon, just haven't gotten around to it.
Sent from my XT1034 using Tapatalk
Click to expand...
Click to collapse
It could have changed after an update for me too. The only physical change could be the dust, but this seems unlikely because it excluded to a fairly modest amount very briefly!
iamtherealmungo said:
Hi,
I've had two Moto G's. both have been returned/replaced due to the ear piece/speaker buzzing like a kazoo when someone speaks/audio is heard through it.
I can now only assume it's dust that's caused this to happen, as I use my phone in a reasonably dusty environment occasionally through work.
Has anyone noticed similar problems? Anyone know ways to prevent/cure this should it happen again?
Click to expand...
Click to collapse
Have the same problem! I got a new moto g because the 1st one was doing this cracking sound during calls both on 4.3 and 4.4!
The one has the same problem AGAIN!! i am very angry with this because i feel like the phone is fake and very cheap with this extreme bad sound i will try contact motorola
Στάλθηκε από το XT1032 μου χρησιμοποιώντας Tapatalk
I'm also having this problem. In fact, I'm on hold right now with motorola as I call to swap my second phone for the same reason. I started having the problem on my first phone a few weeks ago. The second phone had the buzzing problem as soon as it arrived. In both cases the phones have buzzed intermittently and tapping them face down hard against my palm seems to stop the noise for a bit. That isn't a good option because you have to tell the person on the other end to hold the phone away from their ear while you do it. It suggests to me that there is something like sand in the speaker.
We have three phones. One other has had almost no use, while the third has had a huge amount of use as phone and audio player using the headphone. Yesterday the speaker on that last one stopped working altogether. It only works with headphones. I assume it doesn't recognize the headphones have been removed. I don't believe it had the buzzing problem.
I love the phones otherwise.
I have sucessfully solved the problem in two moto g's
Hello to everyone.
First of all, I'd like to thank to everybody that have been developing the threads that as made this possible.
I have read many pages trying to understand the problem.
But I'm going to explain the whole process. I HAVE DONE THIS WITH SINGLE CHIP MOTO G 16GB AND MOTO G 8GB BOTH GSM!!!!
You can find the problem starting the call in a quiet place and you'll see that the sound is good, then in the same call you put some music playing around you and you'll start to have the issue. Try it and you'll find that is what happens.
I've seen mostly on Ebay, that this earpieces are selling like cakes, but definetly you don't have a broken earpiece, and you can test it activating SETTINGS-» DEVELOPER OPTIONS-» USB DEBUGGING, then you go to the dialer an dial this code *#*#2486#*#* or you may see in app drawer an app called CQAtest, it's the same thing, but this is only possible with USB DEBUGGING ENABLED.
Now that you have entered in the test menu you see two bars, select the first one, then select AUDIO, after that you see EARPIECE, click on it and make the BUZZ TEST, when it starts you should put your phone next to your ear. You'll be listening an harmonic sound that starts on a lower frequency and goes to an higher frequency, and it wil be repeating itself.
In this step you can for sure know if you earpiece has problems, if you don't listen any distortion in the loop that it's played, THEN YOU HAVE A FULL OPERATING EARPIECE. Otherwise, it's faulty and you should replace it ( I REALLY DOUBT THAT YOU HAVE A FAULTY EARPIECE).
OK. Now that we have tested the earpiece and we found that has nothing wrong with it, we have to take another steps.
THIS INVOLVE FLASHING THE WHOLE FIRMWARE TO JB 4.3 BUT IT WILL WORK REALLY BEATIFULL
I've taken the Android 4.3-Blur_Version.14.91.11.falcon_umts.Retail.en.DE that is the one that really solve the problem, from sbf.droid-developers.org.
Both Moto G's were UK retail one with 4.3 first version (never updated, that so it couldn't install apk's unless they were downloaded from Playstore or GDrive) and the other one with 4.4.2, this can tell us that it is not a problem caused from updating firmware.
I really think even Motorola isn't aware of this problem caused by a little piece of software on the phone.
BEFORE YOU FLASH THIS FIRMWARE, YOU CAN TRY IF IT SOLVES THE PROBLEM GOING RIGHT TO THE SPOT.
Go to SETTINGS--» SOUND--» AUDIO EFFECTS.
Now you'll see a switch that can be turned to OFF, you can try this at first, go back all the way until the app drawer, search your dialer and make a call, could be to your voicemail or another service from your operator that you're sure you aren't paying. Iniciating the call in a quiet environment you can listen well but if you put some music to play from a radio or something that it is near from you, that will increase the surrounding sound and makes the problem reapears, if the switching OFF AUDIO EFFECTS doesn't solved the problem. Try this several times to make sure that the problem it is still there.
If the problem persists go to SETTINGS--» SOUND--» AUDIO EFFECTS and you'll see WIRED STEREO and SPEAKER. In the Speaker badge set Equalizer to OFF and repeat the process of the call in quiet and during the call add surround sound with a level that can match the volume of the call. Then again, if the problem resides in there it will reveal himself right in that point. Try this several times to make sure that the problem it is still there.
If the problem it is there after this whole process and tests, then to get rid of it FOR SURE, reflash or downgrade to the firmware I've mentioned before. After reflash, Go to SETTINGS--» SOUND--» AUDIO EFFECTS, select the SPEAKER badge and turn the equalizer to OFF.
Make the tests I've mentioned before in call quiet, and with surrounding music and you'll be pleased that THE PROBLEM HAS GONE FOREVER.
Hope I've helped.
Cheers
I'm on my 2nd Moto G due to the buzzing earpiece problem. My Moto G is running stock non-rooted 4.4.3.
I used the sequence you mentioned to run the BUZZ TEST and I didn't hear any distortion at all! Amazing!
I'm having some trouble following your instructions though. I did turn off Audio Effects completely. However, the problem still persists. Can you explain why this would produce a buzzy sound in the earpiece?
Possible Solution
Hi everyone!
I found a peculiar solution. Maybe don't work for everyone, but worked with my Moto G and it's very easy to perform.
First, some comments about my case:
I've followed every step described by @jomedeiros ...I performed the CQAtest and the buzzing noise is clearly heard in the BUZZ TEST, especially in the low frequency sound at the begin of the harmonic sound. I should clarify that the buzzing sound was almost unbearable, like a broken speaker.
My Moto G is running stock non-rooted 4.4.4 (latest ota).
I set all the audio effects OFF, equalizer to OFF, etc... etc... But the buzz was still there.
My solution?
Vacuum cleaner!!!
Yes, too easy right? But works!!
I removed the back cover of the Moto G and with the crevice tool accessory, aspirate all the sides of the phone, then for several seconds on the rubber piece where the cancelation mic was, and specially all over the earpiece metal grid, then tapping the phone face down hard against my palm and aspire the earpiece again, from one side to another (gently taking care not to scratch the glass with the vacuum accessory).
In the first round with the vacuum, the buzzing sound drops significantly, and with one second attempt, the earpiece returned to the original sound, clear and undistorted.
Well... In my case should be only dust, but worth the test because here in Argentina the technical service it can take up to 90 days :/
Perhaps it's worth noting I'm designer and don't spent too much time in dusty spaces. Maybe the little dust in the pockets is enough!. Who knows!
jomedeiros said:
Hello to everyone.
First of all, I'd like to thank to everybody that have been developing the threads that as made this possible.
I have read many pages trying to understand the problem.
But I'm going to explain the whole process. I HAVE DONE THIS WITH SINGLE CHIP MOTO G 16GB AND MOTO G 8GB BOTH GSM!!!!
You can find the problem starting the call in a quiet place and you'll see that the sound is good, then in the same call you put some music playing around you and you'll start to have the issue. Try it and you'll find that is what happens.
I've seen mostly on Ebay, that this earpieces are selling like cakes, but definetly you don't have a broken earpiece, and you can test it activating SETTINGS-» DEVELOPER OPTIONS-» USB DEBUGGING, then you go to the dialer an dial this code *#*#2486#*#* or you may see in app drawer an app called CQAtest, it's the same thing, but this is only possible with USB DEBUGGING ENABLED.
Now that you have entered in the test menu you see two bars, select the first one, then select AUDIO, after that you see EARPIECE, click on it and make the BUZZ TEST, when it starts you should put your phone next to your ear. You'll be listening an harmonic sound that starts on a lower frequency and goes to an higher frequency, and it wil be repeating itself.
In this step you can for sure know if you earpiece has problems, if you don't listen any distortion in the loop that it's played, THEN YOU HAVE A FULL OPERATING EARPIECE. Otherwise, it's faulty and you should replace it ( I REALLY DOUBT THAT YOU HAVE A FAULTY EARPIECE).
OK. Now that we have tested the earpiece and we found that has nothing wrong with it, we have to take another steps.
THIS INVOLVE FLASHING THE WHOLE FIRMWARE TO JB 4.3 BUT IT WILL WORK REALLY BEATIFULL
I've taken the Android 4.3-Blur_Version.14.91.11.falcon_umts.Retail.en.DE that is the one that really solve the problem, from sbf.droid-developers.org.
Both Moto G's were UK retail one with 4.3 first version (never updated, that so it couldn't install apk's unless they were downloaded from Playstore or GDrive) and the other one with 4.4.2, this can tell us that it is not a problem caused from updating firmware.
I really think even Motorola isn't aware of this problem caused by a little piece of software on the phone.
BEFORE YOU FLASH THIS FIRMWARE, YOU CAN TRY IF IT SOLVES THE PROBLEM GOING RIGHT TO THE SPOT.
Go to SETTINGS--» SOUND--» AUDIO EFFECTS.
Now you'll see a switch that can be turned to OFF, you can try this at first, go back all the way until the app drawer, search your dialer and make a call, could be to your voicemail or another service from your operator that you're sure you aren't paying. Iniciating the call in a quiet environment you can listen well but if you put some music to play from a radio or something that it is near from you, that will increase the surrounding sound and makes the problem reapears, if the switching OFF AUDIO EFFECTS doesn't solved the problem. Try this several times to make sure that the problem it is still there.
If the problem persists go to SETTINGS--» SOUND--» AUDIO EFFECTS and you'll see WIRED STEREO and SPEAKER. In the Speaker badge set Equalizer to OFF and repeat the process of the call in quiet and during the call add surround sound with a level that can match the volume of the call. Then again, if the problem resides in there it will reveal himself right in that point. Try this several times to make sure that the problem it is still there.
If the problem it is there after this whole process and tests, then to get rid of it FOR SURE, reflash or downgrade to the firmware I've mentioned before. After reflash, Go to SETTINGS--» SOUND--» AUDIO EFFECTS, select the SPEAKER badge and turn the equalizer to OFF.
Make the tests I've mentioned before in call quiet, and with surrounding music and you'll be pleased that THE PROBLEM HAS GONE FOREVER.
Hope I've helped.
Cheers
Click to expand...
Click to collapse
Can you send me another link for the Android 4.3-Blur_Version.14.91.11.falcon_umts.Retail.en.DE ? this site is off sbf.droid-developers.org.
thanks
ruibvb said:
Can you send me another link for the Android 4.3-Blur_Version.14.91.11.falcon_umts.Retail.en.DE ? this site is off sbf.droid-developers.org.
thanks
Click to expand...
Click to collapse
Hello everyone.
In the case of the moto G that had the 4.4.2 version, I've downgraded to this one, 4.3.
What is the cause of this problem?
I really don't know, but before reflashing with the mentioned firmware, I have tried all kind of things, also the vaccum cleaner (BUT BE CAREFUL WHEN YOU USE THE VACCUM CLEANER, IT CAN DAMAGE FOREVER THE EARPIECE) including reflashing with the original firmware (UK) among others and the only solution untill today remais the same. Reflash with the firmware 4.3 bold mentioned in the first post that I' ve wrote.
I can tell that both phones still working very nice until today, and the problem of the earpice has never happened. But both are in the version 4.3. and so far I can tell, everyone that has upgraded their phones have tons of problems with them, so mi wife and my mother prefer to stay with the 4.3 version (so do I because I don't like of what they have done to Android from the 4.3 to the day of today, I have a Note 2 and I'm still with the 4.1.2, because they've messed the Android system in the upper versions and I refuse to upgrade. So this are preferences of each user).
XDA doesn't let me post the direct link here to download the firmware.
So maybe throug pm?
Hope I've helped. Cheers
Another solution
ANOTHER SOLUTION TO SOLVE THE BUZZING BUZZ EARPIECE MOTO G
I have the same issue that many of us had, the buzzing earpiece.
SOLUTION:
- I bought 2 earpiece from ebay 3€ both.
- Then I dissasembly the phone, like is this youtube tutorial: https://www.youtube.com/watch?v=ycER7MH61l8
Its simple you only have to care about the conector, but slowly Ive done it.
- To desatach the battery I use a cut credit card to lift it up and to unglued the black conector from the screen. (i didnt use the hairdrier)
- Then I put the 2 earpiece BUT still making the buzzing noise!!!!
. Then I move the metal spring conector on the earpiece to make it stronger and turn it the other way to use the other 2 conectors that are in the motherboard.
- And voilá, the noise is gone!
The original earpeice probably was working, but I broke it when taking out.
(I know theres some mistakes, but you undestand)
jomedeiros can't put links so here the link for the rom
https://meocloud.pt/link/ba12605f-3e...ail_DE.tar.gz/
thanks to him
Is upgrading moto g to marshmello will solve the buzzing sound problem
Does upgrading to marshmello helps
Earspeaker always bRRRzzing
I post in this old thread because is the only I found googling which try to give some (and different) solutions to the earspeaker making "GRRRR".
My XT1032 has the problem. My first attempt was to wipe, than to reset, then to change TWO earspecker (one from England as OEM and one sold as compatible from Italy), then to try the simcard into another phone (and it works very well inside an Y300, I can't believe that into MotoG 2013 VS Y300 match the first loses ) then to unlock and install a Cyanogen, then rotating the speaker during assembly (in the printed circuit there are 4 fields to give connection and only a pair is used at time), then moving the 2 spring connectors to try to give better stronger connections. From one try to the other the problem persists also using the service menu. So at the last point I revert and changed again the speaker with the original piece. Vivavoice is good and the ear phones too, no distortion.
My conclusions? The original speaker is bad (and I can see that the transparent sheet of nylon is not well plain), the second was worse but very similar in results, the last was really bad and if with the original I obtain a distortion in a window in the low harmonic with the compatible I obtain a distortion in all the low harmonic, from start to the middle.
So, now, the question to anybody who has similar problems: maybe the two earspeakers I bought were not good, or maybe the circuit (I think the ampli) is broken?
Changing the phone because it works very well but not well as a phone is a bit..... frustrating, the battery (original) is good for my needs and the screen too, but trying to change other 1, 2, ... 10 earspeakers without a reply is a dead end....
Solved
moxmose said:
I post in this old thread because is the only I found googling which try to give some (and different) solutions to the earspeaker making "GRRRR".
My XT1032 has the problem. My first attempt was to wipe, than to reset, then to change TWO earspecker (one from England as OEM and one sold as compatible from Italy), then to try the simcard into another phone (and it works very well inside an Y300, I can't believe that into MotoG 2013 VS Y300 match the first loses ) then to unlock and install a Cyanogen, then rotating the speaker during assembly (in the printed circuit there are 4 fields to give connection and only a pair is used at time), then moving the 2 spring connectors to try to give better stronger connections. From one try to the other the problem persists also using the service menu. So at the last point I revert and changed again the speaker with the original piece. Vivavoice is good and the ear phones too, no distortion.
My conclusions? The original speaker is bad (and I can see that the transparent sheet of nylon is not well plain), the second was worse but very similar in results, the last was really bad and if with the original I obtain a distortion in a window in the low harmonic with the compatible I obtain a distortion in all the low harmonic, from start to the middle.
So, now, the question to anybody who has similar problems: maybe the two earspeakers I bought were not good, or maybe the circuit (I think the ampli) is broken?
Changing the phone because it works very well but not well as a phone is a bit..... frustrating, the battery (original) is good for my needs and the screen too, but trying to change other 1, 2, ... 10 earspeakers without a reply is a dead end....
Click to expand...
Click to collapse
Ok, problem solved: this time the eraspecker from eBay was good! It come, again, from england. The first two were simple broken new guarenteed not working special price original best than sh**t Pentium inside tax free etc etc. Maybe some rule should prevent to sell broken new spares damn!
Hello,
Im running Lollipop stock if I make a phone call with my headphones with no mic plugged in, the other side tells me that they can't hear me . As soon as I unplug the headphone, sound is normal again. Its like as if the internal microphone on the phone is shut off. If I use the speakerphone on the phone without headphones then its fine. This was never a problem when using the latest Kitkat. This just started since I have upgraded to Lollipop on my Nexus 5. Is there a fix to return the behaviour as it was in Kitkat? Thanks.
raiden said:
Hello,
Im running Lollipop stock if I make a phone call with my headphones with no mic plugged in, the other side tells me that they can't hear me . As soon as I unplug the headphone, sound is normal again. Its like as if the internal microphone on the phone is shut off. If I use the speakerphone on the phone without headphones then its fine. This was never a problem when using the latest Kitkat. This just started since I have upgraded to Lollipop on my Nexus 5. Is there a fix to return the behaviour as it was in Kitkat? Thanks.
Click to expand...
Click to collapse
Same here, and it's very annoying, but i don't think the mic is disabled because if i shout right into the microphone the person on the other side can hear me, but very feebly.
Sometimes, if i reboot the phone, it will work with no problem but i can't reboot every time i receive a call.
I'm also seeing this problem. I haven't checked if yelling works! It was fine on KitKat. I updated using the OTA and don't have root or any modifications.
Is it possible to report this to Google?
bdtouchpro said:
I'm also seeing this problem. I haven't checked if yelling works! It was fine on KitKat. I updated using the OTA and don't have root or any modifications.
Is it possible to report this to Google?
Click to expand...
Click to collapse
I think so, on Android bug tracker maybe. Too bad there is no right way to reproduce the issue every time.
I have the same issue withe 5.0 every time I am using my phone (N5 stock) with normal headphones.
I have also raised an issue in the Android issue tracker (Issue 80251 if you want to add updates to it)
Sadly I am a new user and I cannot post direct links yet
Same problem
I have the same issue. Person on the other end cannot hear me when I have headphones plugged in. It was fine before the update to lollipop.
Using a nexus 5
+1
My nexus 5 has the same issue. Hope this is fixed soon.
+1. I used to have a cool hands free in the car. Now I have to pick up the Phone. Not cool.
Anyone who tried 5.0.1 can tell if it has been fixed?
I am also having this issue since i upgraded to lollipop, I've tried rolling back to 4.4.4 and the microphone still doesn't. I even bought a new microphone usb port cable off ebay and replaced it with no luck
I have this problem now too..
All of a sudden I have this problem too. It's really weird. Mic doesn't work for voice typing or video recording. But if I start a phone call and turn speakerphone on, the mic does work for videos and voice typing! So its obviously a software bug (not a hardware problem).
I called Google Nexus support and they couldn't help me. So they sent me over to LG who also couldn't help. Is there any fix for this yet (besides factory reset!?)..
I just figured out how to fix the problem!! I made a youtube video to more easily demonstrate how to fix it. (It's an easy fix!) https://www.youtube.com/watch?v=_dPQKopQq9k (scroll to 1:46 to go straight to the fix).
Just worked OK on Android 5.1 on Nexus 5. So it looks like the software is now fixed.
Android 5.1 here, fresh install. I have this problem too, so it's not fixed in the firmware.
Hey guys,
This is gonna be a long question because I have a very weird problem.
When I first got the phone, and plugged in the Bose soundsport earphones to see how it would sound (before even downloading any 3dr party apps), the earphones didn't work as they are supposed to.
The phone recognizes the plug in, displays it with the pop-up thing in the notification bar. And everything works perfectly, for about 5 seconds. And then, the notification disappears and the sound output switches to the main speakers of the phone.
I had this problem on the first day, for about a few hours. And then it resolved itself spontaneously, and I never had any issue again, for about two and a half weeks. Now the phone started doing the same again.
I called Xperia support, and we agreed that the problem is very weird and probably a software problem. Since I have been using the same earphones on my Xperia Z3 and also all other earphones do get recognized on the Xperia XZ. Even after doing the hard-reset with the xperia companion software, the problem still didn't resolve. Also, Xperia support tells me that since they can't reproduce this problem once i send it to them, they will even charge me for it without helping me.
And having the bad luck I always have, the policy of my provider to bring back the phone because I don't like it, is over.
Sony support tells me to ask Bose, and Bose tells me to ask Sony what I can do to solve this.
Does anyone have any experience with a problem like this.
And would it be a solution just to change some things in the software, I seriously don't know what to do anymore.....
I have the bose soundsport and no issues at all. Works perfectly fine.
Might be a rouge app causing issues?
coleburns said:
I have the bose soundsport and no issues at all. Works perfectly fine.
Might be a rouge app causing issues?
Click to expand...
Click to collapse
I checked if anything third party influenced it.
By removing SD and formatting phone, didnt resolve man.
I'm truly at a loss here...
Hi I have the same problem would you mind if we exchange emails so we can look for a solution together? If you agree here is my email just write me so we can talk about possible solutions for our problem : [email protected]