Hi,
I've had two Moto G's. both have been returned/replaced due to the ear piece/speaker buzzing like a kazoo when someone speaks/audio is heard through it.
I can now only assume it's dust that's caused this to happen, as I use my phone in a reasonably dusty environment occasionally through work.
Has anyone noticed similar problems? Anyone know ways to prevent/cure this should it happen again?
I came here to post this same thing. Mine was fine until shortly after the latest ota. I plan on calling Motorola soon, just haven't gotten around to it.
Sent from my XT1034 using Tapatalk
Aerogriff said:
I came here to post this same thing. Mine was fine until shortly after the latest ota. I plan on calling Motorola soon, just haven't gotten around to it.
Sent from my XT1034 using Tapatalk
Click to expand...
Click to collapse
It could have changed after an update for me too. The only physical change could be the dust, but this seems unlikely because it excluded to a fairly modest amount very briefly!
iamtherealmungo said:
Hi,
I've had two Moto G's. both have been returned/replaced due to the ear piece/speaker buzzing like a kazoo when someone speaks/audio is heard through it.
I can now only assume it's dust that's caused this to happen, as I use my phone in a reasonably dusty environment occasionally through work.
Has anyone noticed similar problems? Anyone know ways to prevent/cure this should it happen again?
Click to expand...
Click to collapse
Have the same problem! I got a new moto g because the 1st one was doing this cracking sound during calls both on 4.3 and 4.4!
The one has the same problem AGAIN!! i am very angry with this because i feel like the phone is fake and very cheap with this extreme bad sound i will try contact motorola
Στάλθηκε από το XT1032 μου χρησιμοποιώντας Tapatalk
I'm also having this problem. In fact, I'm on hold right now with motorola as I call to swap my second phone for the same reason. I started having the problem on my first phone a few weeks ago. The second phone had the buzzing problem as soon as it arrived. In both cases the phones have buzzed intermittently and tapping them face down hard against my palm seems to stop the noise for a bit. That isn't a good option because you have to tell the person on the other end to hold the phone away from their ear while you do it. It suggests to me that there is something like sand in the speaker.
We have three phones. One other has had almost no use, while the third has had a huge amount of use as phone and audio player using the headphone. Yesterday the speaker on that last one stopped working altogether. It only works with headphones. I assume it doesn't recognize the headphones have been removed. I don't believe it had the buzzing problem.
I love the phones otherwise.
I have sucessfully solved the problem in two moto g's
Hello to everyone.
First of all, I'd like to thank to everybody that have been developing the threads that as made this possible.
I have read many pages trying to understand the problem.
But I'm going to explain the whole process. I HAVE DONE THIS WITH SINGLE CHIP MOTO G 16GB AND MOTO G 8GB BOTH GSM!!!!
You can find the problem starting the call in a quiet place and you'll see that the sound is good, then in the same call you put some music playing around you and you'll start to have the issue. Try it and you'll find that is what happens.
I've seen mostly on Ebay, that this earpieces are selling like cakes, but definetly you don't have a broken earpiece, and you can test it activating SETTINGS-» DEVELOPER OPTIONS-» USB DEBUGGING, then you go to the dialer an dial this code *#*#2486#*#* or you may see in app drawer an app called CQAtest, it's the same thing, but this is only possible with USB DEBUGGING ENABLED.
Now that you have entered in the test menu you see two bars, select the first one, then select AUDIO, after that you see EARPIECE, click on it and make the BUZZ TEST, when it starts you should put your phone next to your ear. You'll be listening an harmonic sound that starts on a lower frequency and goes to an higher frequency, and it wil be repeating itself.
In this step you can for sure know if you earpiece has problems, if you don't listen any distortion in the loop that it's played, THEN YOU HAVE A FULL OPERATING EARPIECE. Otherwise, it's faulty and you should replace it ( I REALLY DOUBT THAT YOU HAVE A FAULTY EARPIECE).
OK. Now that we have tested the earpiece and we found that has nothing wrong with it, we have to take another steps.
THIS INVOLVE FLASHING THE WHOLE FIRMWARE TO JB 4.3 BUT IT WILL WORK REALLY BEATIFULL
I've taken the Android 4.3-Blur_Version.14.91.11.falcon_umts.Retail.en.DE that is the one that really solve the problem, from sbf.droid-developers.org.
Both Moto G's were UK retail one with 4.3 first version (never updated, that so it couldn't install apk's unless they were downloaded from Playstore or GDrive) and the other one with 4.4.2, this can tell us that it is not a problem caused from updating firmware.
I really think even Motorola isn't aware of this problem caused by a little piece of software on the phone.
BEFORE YOU FLASH THIS FIRMWARE, YOU CAN TRY IF IT SOLVES THE PROBLEM GOING RIGHT TO THE SPOT.
Go to SETTINGS--» SOUND--» AUDIO EFFECTS.
Now you'll see a switch that can be turned to OFF, you can try this at first, go back all the way until the app drawer, search your dialer and make a call, could be to your voicemail or another service from your operator that you're sure you aren't paying. Iniciating the call in a quiet environment you can listen well but if you put some music to play from a radio or something that it is near from you, that will increase the surrounding sound and makes the problem reapears, if the switching OFF AUDIO EFFECTS doesn't solved the problem. Try this several times to make sure that the problem it is still there.
If the problem persists go to SETTINGS--» SOUND--» AUDIO EFFECTS and you'll see WIRED STEREO and SPEAKER. In the Speaker badge set Equalizer to OFF and repeat the process of the call in quiet and during the call add surround sound with a level that can match the volume of the call. Then again, if the problem resides in there it will reveal himself right in that point. Try this several times to make sure that the problem it is still there.
If the problem it is there after this whole process and tests, then to get rid of it FOR SURE, reflash or downgrade to the firmware I've mentioned before. After reflash, Go to SETTINGS--» SOUND--» AUDIO EFFECTS, select the SPEAKER badge and turn the equalizer to OFF.
Make the tests I've mentioned before in call quiet, and with surrounding music and you'll be pleased that THE PROBLEM HAS GONE FOREVER.
Hope I've helped.
Cheers
I'm on my 2nd Moto G due to the buzzing earpiece problem. My Moto G is running stock non-rooted 4.4.3.
I used the sequence you mentioned to run the BUZZ TEST and I didn't hear any distortion at all! Amazing!
I'm having some trouble following your instructions though. I did turn off Audio Effects completely. However, the problem still persists. Can you explain why this would produce a buzzy sound in the earpiece?
Possible Solution
Hi everyone!
I found a peculiar solution. Maybe don't work for everyone, but worked with my Moto G and it's very easy to perform.
First, some comments about my case:
I've followed every step described by @jomedeiros ...I performed the CQAtest and the buzzing noise is clearly heard in the BUZZ TEST, especially in the low frequency sound at the begin of the harmonic sound. I should clarify that the buzzing sound was almost unbearable, like a broken speaker.
My Moto G is running stock non-rooted 4.4.4 (latest ota).
I set all the audio effects OFF, equalizer to OFF, etc... etc... But the buzz was still there.
My solution?
Vacuum cleaner!!!
Yes, too easy right? But works!!
I removed the back cover of the Moto G and with the crevice tool accessory, aspirate all the sides of the phone, then for several seconds on the rubber piece where the cancelation mic was, and specially all over the earpiece metal grid, then tapping the phone face down hard against my palm and aspire the earpiece again, from one side to another (gently taking care not to scratch the glass with the vacuum accessory).
In the first round with the vacuum, the buzzing sound drops significantly, and with one second attempt, the earpiece returned to the original sound, clear and undistorted.
Well... In my case should be only dust, but worth the test because here in Argentina the technical service it can take up to 90 days :/
Perhaps it's worth noting I'm designer and don't spent too much time in dusty spaces. Maybe the little dust in the pockets is enough!. Who knows!
jomedeiros said:
Hello to everyone.
First of all, I'd like to thank to everybody that have been developing the threads that as made this possible.
I have read many pages trying to understand the problem.
But I'm going to explain the whole process. I HAVE DONE THIS WITH SINGLE CHIP MOTO G 16GB AND MOTO G 8GB BOTH GSM!!!!
You can find the problem starting the call in a quiet place and you'll see that the sound is good, then in the same call you put some music playing around you and you'll start to have the issue. Try it and you'll find that is what happens.
I've seen mostly on Ebay, that this earpieces are selling like cakes, but definetly you don't have a broken earpiece, and you can test it activating SETTINGS-» DEVELOPER OPTIONS-» USB DEBUGGING, then you go to the dialer an dial this code *#*#2486#*#* or you may see in app drawer an app called CQAtest, it's the same thing, but this is only possible with USB DEBUGGING ENABLED.
Now that you have entered in the test menu you see two bars, select the first one, then select AUDIO, after that you see EARPIECE, click on it and make the BUZZ TEST, when it starts you should put your phone next to your ear. You'll be listening an harmonic sound that starts on a lower frequency and goes to an higher frequency, and it wil be repeating itself.
In this step you can for sure know if you earpiece has problems, if you don't listen any distortion in the loop that it's played, THEN YOU HAVE A FULL OPERATING EARPIECE. Otherwise, it's faulty and you should replace it ( I REALLY DOUBT THAT YOU HAVE A FAULTY EARPIECE).
OK. Now that we have tested the earpiece and we found that has nothing wrong with it, we have to take another steps.
THIS INVOLVE FLASHING THE WHOLE FIRMWARE TO JB 4.3 BUT IT WILL WORK REALLY BEATIFULL
I've taken the Android 4.3-Blur_Version.14.91.11.falcon_umts.Retail.en.DE that is the one that really solve the problem, from sbf.droid-developers.org.
Both Moto G's were UK retail one with 4.3 first version (never updated, that so it couldn't install apk's unless they were downloaded from Playstore or GDrive) and the other one with 4.4.2, this can tell us that it is not a problem caused from updating firmware.
I really think even Motorola isn't aware of this problem caused by a little piece of software on the phone.
BEFORE YOU FLASH THIS FIRMWARE, YOU CAN TRY IF IT SOLVES THE PROBLEM GOING RIGHT TO THE SPOT.
Go to SETTINGS--» SOUND--» AUDIO EFFECTS.
Now you'll see a switch that can be turned to OFF, you can try this at first, go back all the way until the app drawer, search your dialer and make a call, could be to your voicemail or another service from your operator that you're sure you aren't paying. Iniciating the call in a quiet environment you can listen well but if you put some music to play from a radio or something that it is near from you, that will increase the surrounding sound and makes the problem reapears, if the switching OFF AUDIO EFFECTS doesn't solved the problem. Try this several times to make sure that the problem it is still there.
If the problem persists go to SETTINGS--» SOUND--» AUDIO EFFECTS and you'll see WIRED STEREO and SPEAKER. In the Speaker badge set Equalizer to OFF and repeat the process of the call in quiet and during the call add surround sound with a level that can match the volume of the call. Then again, if the problem resides in there it will reveal himself right in that point. Try this several times to make sure that the problem it is still there.
If the problem it is there after this whole process and tests, then to get rid of it FOR SURE, reflash or downgrade to the firmware I've mentioned before. After reflash, Go to SETTINGS--» SOUND--» AUDIO EFFECTS, select the SPEAKER badge and turn the equalizer to OFF.
Make the tests I've mentioned before in call quiet, and with surrounding music and you'll be pleased that THE PROBLEM HAS GONE FOREVER.
Hope I've helped.
Cheers
Click to expand...
Click to collapse
Can you send me another link for the Android 4.3-Blur_Version.14.91.11.falcon_umts.Retail.en.DE ? this site is off sbf.droid-developers.org.
thanks
ruibvb said:
Can you send me another link for the Android 4.3-Blur_Version.14.91.11.falcon_umts.Retail.en.DE ? this site is off sbf.droid-developers.org.
thanks
Click to expand...
Click to collapse
Hello everyone.
In the case of the moto G that had the 4.4.2 version, I've downgraded to this one, 4.3.
What is the cause of this problem?
I really don't know, but before reflashing with the mentioned firmware, I have tried all kind of things, also the vaccum cleaner (BUT BE CAREFUL WHEN YOU USE THE VACCUM CLEANER, IT CAN DAMAGE FOREVER THE EARPIECE) including reflashing with the original firmware (UK) among others and the only solution untill today remais the same. Reflash with the firmware 4.3 bold mentioned in the first post that I' ve wrote.
I can tell that both phones still working very nice until today, and the problem of the earpice has never happened. But both are in the version 4.3. and so far I can tell, everyone that has upgraded their phones have tons of problems with them, so mi wife and my mother prefer to stay with the 4.3 version (so do I because I don't like of what they have done to Android from the 4.3 to the day of today, I have a Note 2 and I'm still with the 4.1.2, because they've messed the Android system in the upper versions and I refuse to upgrade. So this are preferences of each user).
XDA doesn't let me post the direct link here to download the firmware.
So maybe throug pm?
Hope I've helped. Cheers
Another solution
ANOTHER SOLUTION TO SOLVE THE BUZZING BUZZ EARPIECE MOTO G
I have the same issue that many of us had, the buzzing earpiece.
SOLUTION:
- I bought 2 earpiece from ebay 3€ both.
- Then I dissasembly the phone, like is this youtube tutorial: https://www.youtube.com/watch?v=ycER7MH61l8
Its simple you only have to care about the conector, but slowly Ive done it.
- To desatach the battery I use a cut credit card to lift it up and to unglued the black conector from the screen. (i didnt use the hairdrier)
- Then I put the 2 earpiece BUT still making the buzzing noise!!!!
. Then I move the metal spring conector on the earpiece to make it stronger and turn it the other way to use the other 2 conectors that are in the motherboard.
- And voilá, the noise is gone!
The original earpeice probably was working, but I broke it when taking out.
(I know theres some mistakes, but you undestand)
jomedeiros can't put links so here the link for the rom
https://meocloud.pt/link/ba12605f-3e...ail_DE.tar.gz/
thanks to him
Is upgrading moto g to marshmello will solve the buzzing sound problem
Does upgrading to marshmello helps
Earspeaker always bRRRzzing
I post in this old thread because is the only I found googling which try to give some (and different) solutions to the earspeaker making "GRRRR".
My XT1032 has the problem. My first attempt was to wipe, than to reset, then to change TWO earspecker (one from England as OEM and one sold as compatible from Italy), then to try the simcard into another phone (and it works very well inside an Y300, I can't believe that into MotoG 2013 VS Y300 match the first loses ) then to unlock and install a Cyanogen, then rotating the speaker during assembly (in the printed circuit there are 4 fields to give connection and only a pair is used at time), then moving the 2 spring connectors to try to give better stronger connections. From one try to the other the problem persists also using the service menu. So at the last point I revert and changed again the speaker with the original piece. Vivavoice is good and the ear phones too, no distortion.
My conclusions? The original speaker is bad (and I can see that the transparent sheet of nylon is not well plain), the second was worse but very similar in results, the last was really bad and if with the original I obtain a distortion in a window in the low harmonic with the compatible I obtain a distortion in all the low harmonic, from start to the middle.
So, now, the question to anybody who has similar problems: maybe the two earspeakers I bought were not good, or maybe the circuit (I think the ampli) is broken?
Changing the phone because it works very well but not well as a phone is a bit..... frustrating, the battery (original) is good for my needs and the screen too, but trying to change other 1, 2, ... 10 earspeakers without a reply is a dead end....
Solved
moxmose said:
I post in this old thread because is the only I found googling which try to give some (and different) solutions to the earspeaker making "GRRRR".
My XT1032 has the problem. My first attempt was to wipe, than to reset, then to change TWO earspecker (one from England as OEM and one sold as compatible from Italy), then to try the simcard into another phone (and it works very well inside an Y300, I can't believe that into MotoG 2013 VS Y300 match the first loses ) then to unlock and install a Cyanogen, then rotating the speaker during assembly (in the printed circuit there are 4 fields to give connection and only a pair is used at time), then moving the 2 spring connectors to try to give better stronger connections. From one try to the other the problem persists also using the service menu. So at the last point I revert and changed again the speaker with the original piece. Vivavoice is good and the ear phones too, no distortion.
My conclusions? The original speaker is bad (and I can see that the transparent sheet of nylon is not well plain), the second was worse but very similar in results, the last was really bad and if with the original I obtain a distortion in a window in the low harmonic with the compatible I obtain a distortion in all the low harmonic, from start to the middle.
So, now, the question to anybody who has similar problems: maybe the two earspeakers I bought were not good, or maybe the circuit (I think the ampli) is broken?
Changing the phone because it works very well but not well as a phone is a bit..... frustrating, the battery (original) is good for my needs and the screen too, but trying to change other 1, 2, ... 10 earspeakers without a reply is a dead end....
Click to expand...
Click to collapse
Ok, problem solved: this time the eraspecker from eBay was good! It come, again, from england. The first two were simple broken new guarenteed not working special price original best than sh**t Pentium inside tax free etc etc. Maybe some rule should prevent to sell broken new spares damn!
Related
I have been having some problems with the front speaker lately. Most of the time when I get an incoming call or make a call no sound comes through the front speaker and have to put the loudspeaker on to hear anything. The weird part is that from time to time it works fine usually after using the wired headphones. Oh an the volume is set to max.
Has anyone else had the same problems? How to fix this? could it be that I changed some settings inadvertantly?
RaulTT said:
I have been having some problems with the front speaker lately. Most of the time when I get an incoming call or make a call no sound comes through the front speaker and have to put the loudspeaker on to hear anything. The weird part is that from time to time it works fine usually after using the wired headphones. Oh an the volume is set to max.
Has anyone else had the same problems? How to fix this? could it be that I changed some settings inadvertantly?
Click to expand...
Click to collapse
Mine did not work at all any more. I even did a hard reset; no change. I have now sent it back to HTC for repairs.
Robin
Same here
Mine doesn't work at all.
Wow, I guess we should start a poll where people would select which problems they are experiencing:
1. Wi-Fi
2. BT
3. Front earphone
4. Radio
5. Bad painting
6. Shutting down suddenly
7. None of the above
More than one could be chosen... That would ballpark the size of the problem. Maybe some production batches were messed up due to the hurry from Qualcomm to deliver the already delayed parts? Maybe HTC came to that point where the brand is far larger than is the company's capacity of growing (especially in terms of QA)...
-Feaps
I have the same problem. The wired is that it ocassionally works. Another problem is that FM not always working. I bought the device in German. But now I'm in China. Any one knows how to fix? I don't know how to disassemble it. But I'm curious, maybe some pin is loose?
Same for me, the front speaker didn't work for 48 hours and then worked again I don't even know how
No sound speaker htc touch
I have the same problem, no sound from de phone, when switching to handsfree mode i hear de caller
Hello,
I have the same problem and found that this happened when starting an application that uses only rear speaker or hands free speaker (e.g. Tom Tom, Compe Pocket, etc.)
And the problem is not of that application, the problem is in the phone application of the cruise. I think that these applications mute or power off the front speaker and the phone application don´t activate it.
I have found a solution to this. When making or receiving a call, press many times speaker or hands free button on display and after many times, speaker works again.
Now, I am looking for a new phone application, in order to quit HTC application. Somebody knows a good phone application to use in Cruise????
Many thanks in advance.
My device has been returned today.
Have not had a chance to test it. Will do so when I get home tonight (in 8 hours). I will let you all know if it has been resolved.
As a remark to fran_mad's post; In my case, even after a FULL HARD reset, the speaker did not work.
I therefore do not think it was caused by a software problem.
Kind regards,
Robin
robincop deel 2 said:
My device has been returned today.
Have not had a chance to test it. Will do so when I get home tonight (in 8 hours). I will let you all know if it has been resolved.
As a remark to fran_mad's post; In my case, even after a FULL HARD reset, the speaker did not work.
I therefore do not think it was caused by a software problem.
Kind regards,
Robin
Click to expand...
Click to collapse
Motherboard has been replaced and all works OK again.
Good and quick service from HTC (free pick-up and delivery within one day)
I am still not sure if I like this one better then my good old sleek, slim and sexy Touch.
no sound from phone speaker
fran_mad's solution did not work for me.
I am affraid it's a hardware thing with me too?
I checked volume, did soft and hard resets (clear storage) but frontside speaker does not work!
HTC technical Support is going to collect my phone tomorrow. I will post my proceedings...
frontside speaker repaired
HTC Techsupport repaired my Touch Cruise within a week. Bravo!
See if it keeps working this time!
Same here. Front speaker started to fail a few times. 1 week later it totally stopped. Was repaired by HTC (EuroTwice.be) in 2 weeks.
Front speaker stopped working after 1 month usage - motherboard replaced by htc within 12 days. But now the device shuts down by itself sometimes - will send it to htc again tomorrow - meanwhile i am very disappointed about my Touch Cruise.
Gerhard
Hi
I have problem with the front speaker.
The sound is "blurry" if i put the caller to rear speaker the sound is crystal clear.
So the problem must be in front speaker??
I search the net but i cant find where to get it?
Is somebody have the front speaker from dead Prophet?
TNX
fran_mad said:
Hello,
I have the same problem and found that this happened when starting an application that uses only rear speaker or hands free speaker (e.g. Tom Tom, Compe Pocket, etc.)
And the problem is not of that application, the problem is in the phone application of the cruise. I think that these applications mute or power off the front speaker and the phone application don´t activate it.
I have found a solution to this. When making or receiving a call, press many times speaker or hands free button on display and after many times, speaker works again.
Now, I am looking for a new phone application, in order to quit HTC application. Somebody knows a good phone application to use in Cruise????
Many thanks in advance.
Click to expand...
Click to collapse
just wanna share with others..
my touch cruise experienced this weird problem since yesterday.i've tried fran_mad's method and and its works!! thanx dude! i'm still figuring why the heck this kind of problem happened as i didnt change any setting on my phone.
Sorry for being clueless but what do you guys mean by "front/rear speakers"? I thought there is only one speaker on the back side of the phone and a universal connector for handsfree - earphones+mic?
There are two speakers, one in front and one on the back. My front speaker died and was repaired by htc - new motherboard. Seems to be a known problem...
When my TP's loudspeaker is activated or deactivated it makes a small speaker pop sound. Is this normal or do I have a faulty unit? It happens jsut before any sound is emitted from it, and then shortly after the sound has finished and it goes back silent. Seems its when the speaker receives power ready to emit sound, then again when it powers back off.
Coming from a Universal (MDA Pro) the sound quality on the TP is very poor in comparison but then it is like half the size so it's manageable. This popping sound is very annoying tho.,
I'm using the stock ROM that came with it. I'm on T-Mob UK (it's one of the Expansys ones).
Any ideas how I come test / overcome / put up with this?
Thanks,
LLOYDY
lloydcody said:
When my TP's loudspeaker is activated or deactivated it makes a small speaker pop sound. Is this normal or do I have a faulty unit? It happens jsut before any sound is emitted from it, and then shortly after the sound has finished and it goes back silent. Seems its when the speaker receives power ready to emit sound, then again when it powers back off.
Coming from a Universal (MDA Pro) the sound quality on the TP is very poor in comparison but then it is like half the size so it's manageable. This popping sound is very annoying tho.,
I'm using the stock ROM that came with it. I'm on T-Mob UK (it's one of the Expansys ones).
Any ideas how I come test / overcome / put up with this?
Thanks,
LLOYDY
Click to expand...
Click to collapse
i got similar prob...sometimes u will hear static sound from the speaker..another encouter?
yup, i get this too.
sometimes when playing music through the loud speaker, the sound stops even though the music is still playing
you also get this?
m
This is my problem:
http://forum.xda-developers.com/showthread.php?t=427160
Am returning to Expansys for an exchange.
LLOYDY
My TP started behaving like this after 2 months of use. First I suspected a software problem, but after a hard reset it was the same, so smells like a hardware problem.. I think I'll contact the local HTC service and see what they have to say about it.
It's been 11 days since I left my TP to a local (authorized HTC) service center; they accepted it as a warranty covered problem and now it's waiting for a new motherboard. The thing that worries me, is that when my previous phone (TyTN; does HTC a have a little quality problem or am I just that unlucky?) underwent the same thing, it took a little over 7 weeks. Without a temporary replacement phone..
I am getting an Xperia X1 from work though, so I don't have to be without a decent phone even if the TP took a while longer.
This happened to me as well. After ROM upgrade my speaker have started to play "cracking sound" and "static noise" (sometimes gsm noise) just after playing something normal (like ring or nitification sound).
Has someone fixed this in other way than replacement? I have no warrant/guarantee any more
Same problem here!
I also have this annoying pop/click sound that recently developed after the very first long phone call I made with my HTC Touch Pro.
(for some reason, I can't link to my other post, so I'll copy the relevant info here).
Speaker (the speaker on the back, not the speaker that you put to your ear) emits a sharp click/pop prior to sound being emitted and a second or two of what is best described as "static" or interference (which is quiet-ish, but noticable if you're in a quiet location), then another sharp click/pop as the speaker effectively shuts itself off.
As well as this, the overall sound level seems quieter than normal (and my HTC TP was never the loudest device to statr with!)
This issue also occurred due to the same reason. I had made a phone call of approx. 45 minutes (the single longest call I'd made on my HTC Touch Pro), after this, the problem started.
I also got the weird battery issue, although the battery issue for me was that the HTC would be switched on and displaying a full charge, however, performing a soft-reset would show only a half-power charge when re-booted. I could then charge again until full, soft-reset again, and the same thing would happen.
Power drain seems about normal. I'm currently waiting for a complete discharge so I can fully recharge and hopefully "correct" the battery meter (I think the battery issue is simply a mis-configured meter reading) however it does seem related to the sound issue, which is far more worrying.
My HTC Touch Pro is bog-standard, everything stock and normal. Settings > Device Information > System shows the following:
Rom Version: 5.05.405.1 WWE
Rom Date: 01/22/09
Radio Version: 1.11.25.01
Protocol Version: 52.58.25.30U
Does anyone one know if this is genuinely a hardware problem that can only be fixed with repair/replacement, or is this an issue that can be solved with software or soft/hard resets etc?
Please help!
I tried everything I can do software so I think it's a hardware problem. In a few days I'm getting another cellphone so I will send my Touch Pro to repair service. I'll let you know the result
Davka said:
I tried everything I can do software so I think it's a hardware problem. In a few days I'm getting another cellphone so I will send my Touch Pro to repair service. I'll let you know the result
Click to expand...
Click to collapse
Thanks for your reply, Davka.
I'm starting to think this is definitely a hardware issue. I have since tried multiple hard-resets (that didn't work) and since I was loosing my setting with the hard-reset, I thought "what the hell" and flashed TAEL-ROM and re-flashed the radio (same version). Neither had any effect on my loudspeaker (ie. it's still clicking and popping with interference before and after any sound as well as being annoyingly quieter), but I am loving TAEL-ROM, though!
Please keep us informed as to the outcome of your speaker problems! Thanks again!
Same problem
I have a touch pro. And I have exactly the same "clicking" sound from my speaker when it gets activated and then a click after it's deactivated.
It's Click, play sound, Click.
I don't think it has to do with the hardware. I got it after flashing the newest NRG rom.
Gonna flash back to an older rom to test.
billybiro said:
Thanks for your reply, Davka.
I'm starting to think this is definitely a hardware issue. I have since tried multiple hard-resets (that didn't work) and since I was loosing my setting with the hard-reset, I thought "what the hell" and flashed TAEL-ROM and re-flashed the radio (same version). Neither had any effect on my loudspeaker (ie. it's still clicking and popping with interference before and after any sound as well as being annoyingly quieter), but I am loving TAEL-ROM, though!
Please keep us informed as to the outcome of your speaker problems! Thanks again!
Click to expand...
Click to collapse
I have the same problem . You have found a solution for this problem?
In my case it was probably a powering subsystem issue and HTC service found some fluid inside my phone, cease my guarranty and didn't fix it :/
My phone (Moto G Dual Sim XT1033 16GB) started making a high pitch noise, then no sound. I could say there is a small chance some water got in there (but cannot be sure).
But doesn't this phone have 2 speakers, one in the back? Which one is used when you put a call "on speaker"?
Restarting sometimes made it work for a few minutes. Not any more.
Could it be the speaker? Seems to be very related to software as well as when the sound is not working, no video can be played (This video cannot be played), as if the drivers are missing. I cannot film a movie either, anything involving sound doesn't work while the problem is present. At the beginning it would go away if pressing volume up and down a few times.
Does this makes sense to anyone?
I am thinking about trying to replace the speaker myself (I have no warranty as I unlocked the bootloader) but cannot find any tutorials.
I would pay to get it fixed but not sure where to go yet and I do love to get my hands dirty myself.
Thanks!
So I just got CM13 up and running, everything was fine until I opened Youtube and started playing a video. When the volume is low I hear a constant buzz (something like a static sound) and some crackling noises here and there (the sound gets a little distorted too). When I max the volume I can't really tell if it's still there or not. The material that's playing overpowers the buzzes. Also it's not happening only on youtube. I hear the same noises on every app that produces sound. I tried fiddling with the included EQ in CM but no luck. Is my speaker by any chance starting to break or what is happening? This and the glorious 1.5 SOT I get from a full charge make this phone better and better >_>... Yay!
Does it happen on stock?
Hmm... I don't really know. I only noticed it today so I can't give an answer.
If the problem occurs with a stock ROM, it could be a hardware issue.
So I flashed stock and the problem is still the same. Should I replace my speaker module? I found one here, but in the title it says it is for the D820 model (I have D821). In spite of this, judging from the part number (EAB62971502) and what it showed on Encompass it should be for D821. I don't know what to say. Are the modules compatible between D820 and D821?
I have the same problem, on every rom, no matter what media is playing. Replaced speaker, didin't change anything
@aciupapa So you say it could be something else besides the speaker? That doesn't sound very good at all...
ac.buftea said:
@aciupapa So you say it could be something else besides the speaker? That doesn't sound very good at all...
Click to expand...
Click to collapse
I think that it could be that some contact points on the USB flex cable (which is the part for connecting LCD, usb cable . mic and speaker) may be vroken or something :/
Won't be able to isolate the exact problem without spare parts.
Simplest solution may be to replace speaker and see what happens.
And about the part numbers and the compatibility thing I wrote previously what do you think?
I believe the parts are the same, the only difference between the 820 and 821 being the radio frequencies.
hi guys i've tried to search the forum but haven't found anything...
since yesterday my phone has started to reproduce audio/sounds in a strange way; they are metallic/scratched like. the problem is for system sounds and for anything reproduced (youtube/spotify/...)
when I make phone calls i can hear correctly.
anyone has ever heard about this kind of problem?
the phone is fully stock and has been bought in august...
thanks for helping
Do you solve it?
I have the same problem, sometimes the audio sound scratched, in little parts ,unintelligible sometimes I solve with the putting 3/4 times the audio jack usbC sometimes restarting, and sometimes repair by it self. I don't understand how this happen and how to solve it. Restarting /formating resolve partially, and the problem appear again.
Hi,
I faced similar issue too. But as a different an addition, my phone has same noise on voice calls too. The noise on phone calls disappear when I used earphone instead ear speaker.
The metalic noise is starts when I touch an icon on the screen in order to start an application. It's vanish when the application starts properly.
Is there anyone faced this issue too?
atillaca said:
Hi,
I faced similar issue too. But as a different an addition, my phone has same noise on voice calls too. The noise on phone calls disappear when I used earphone instead ear speaker.
The metalic noise is starts when I touch an icon on the screen in order to start an application. It's vanish when the application starts properly.
Is there anyone faced this issue too?
Click to expand...
Click to collapse
in my case not work headphones. After i change Miui and install Kali linux and back my headphones dosnt work with any headphones.
Finally I noticed by accident (in my case) the problem solve when I push not so hard the upper left corner, and this solution fix instantly the audio issue, and last many months until I put the smartphone in stretchy jeans pockets. That mean maybe it’s bending and moving inside parts or maybe the previous user of my phone dropped (cause i buyed used) or I dropped (I don’t remember phone hard drops) . In this time I don’t want spent money fixing this, so I still using fixing in this way. I love this phone
I have exactly the same problem. I already tried to out a replacement speaker in the Mi Mix 2s but that didn't solve the issue. The problem comes from another component. Have you figured out which component this causes?
My root cause is also unknown but might be that the phone dropped.
myvisione said:
I have exactly the same problem. I already tried to out a replacement speaker in the Mi Mix 2s but that didn't solve the issue. The problem comes from another component. Have you figured out which component this causes?
My root cause is also unknown but might be that the phone dropped.
Click to expand...
Click to collapse
What I tried so far.
1. Set phone to factory settings
2. Installed different ROM (Lineage OS 17.1)
3. Replacement speaker.
None of this helped. What I'm wondering is, that everything else works fine. Only sound output is distorted.
Can you help me with that?
can some one help me with a xiaomi mix 2s audio problem audio doesnt work and even with bluetooth devices im not sure if its a software problem
or a hardware