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xda mini speaker problem

perhaps anyone else encountered the same issue - i don't know any further with this:
after flashing the o2 xda mini german with the bigstorage rom from: ftp.xda-developers.com/Magician/BigStorage_ROMs/DE_O2_1.12.01.zip
via sd/boot-method the speaker doesn't seem to work anymore correct.
it seems like the speaker on the back of the magician is only working when a call comes in, but not for alerts, sounds or a mp3player like mortplayer or wmplayer.
also the speaker and the mic at the front of the mini aren't working.
so i flashed the device again with the original rom, but it isn't working anymore, also not with all the other available roms.
so i tried to adjust the preamp with no success.
let's see if i wake up tomorrow without a bell :roll:

I believe you have a hardware problem and has nothing to do with the ROM. There are threads and a PDF file showing how to dismantle and fix the speaker contact.

hmm i don't think so - why should it play the ring sound when someone calls? i also checked if it is the speaker on the back side which is playing the ring sounds - and: yes - it's the one on the back side

No sounds after just 6 months of use on my O2 Xda II mini!
Hi lindsche:
I also have the same problem - no sound coming out of my O2 Xda II mini EXCEPT for the ringtone for incoming calls. I have not installed any new software on my device and I have only had and used this device for 6 months! The only way I can hear anything from the device (including phone conversations) is through the use of the audio ear phones. I have been in contact with O2 Technical Support from the Asia Pacific Region (where my device was purchased) who have been suggesting all kinds of different resets stuff to no avail thus far.
By the way, where is the speaker located on this device??
Any advice would be much appreciated.

yeah, i think its hardware too, i had the same experiance with my wallaby (siemens sx56). The problem was from the audio jack. There is a small switch inside the jack that stuck so the device thinks that you are using handsfree. i tried to plug and unplug it but it make the problem worst. if been looking for the jack parts everywhere but couldnt find one. so when i got my new magician, i always plug and unplug the handsfree very very very carefully.
to upcityhighroller and lindsche: i believe your problem is in your audio jack. if you able to hear the ringtone, but not able to hear phone conversation and other sound, that means your phone thinks you are using the handsfree. best think you can do is check inside the jack with flashlight , make sure its clean and nothing stuck inside.

as per someone else's advice found in this forum, i tapped the device against my palm and the sound came back! i'm very happy EXCEPT now my power button won't work!! my temporary solution is to unlock the buttons so that I can turn on the device using any of the other buttons but now I also have NO other way to shut the device down! (I'm force to wait for 2 minutes of inactivity before it shuts down.)
Any suggestions??
Many thanks!

Not able to pick a phone call using handsfree ear phone.
Hi !
Bought O2 XDA mini, a couple of weeks ago....
I am not able to pick any call when handsfree is connected to O2 mini. I can the hear the ringing tone and listen MP3 too using the handsfree....
I have tried the handsfree on another O2 mini phone and is working absolutely fine...
I called the O2 service center and they asked me to do hard reset....
If it still does not work, they have asked me to give it to service center for repair...
I was wondering if anyone had experienced the same problem... If so, what is the resolution.??
kindly share your views... thanks.
-Raj

hey i had a simialr problem.......even i hard resetted but the problem persisted.....but when i charged my battery it worked fine...i guess our phone doesnt accept calls if the battery is below 20%

I was desperatly searching the net for a solution and did what you guys were talking about and tried cleaning the headphone jack, i recommend using an air compressor and while u have music playin in media player just gently blow air into the jack, and if that doesn't work try a little more air, the air seemed to clean most of the dust and whatnot that had clogged it, i just had to give it some firm but gentle taps with my palm and and it works fine now. Releived, as i was just about to buy a second hand replacement

Have the same problem with my Mini.
Couldnt hear and be heard during calls, brought the phone to the service center,
they replaced the hardware yet in the end they couldnt figure out whats wrong.
Im using 1.12 right now do you think it would help if i upgrade or downgrade my ROM?
Need your inputs on this guys!
Thanks in advance.

Help - First major mic problem in HTC TC

Hi everyone, how are you?
For about a week or so i have been having some problems in my touch cruise.
My mic stop working (more or less). I have been trying to solve it by myself and with some help of forums in my mother language, but even so, i failed.
The problem is this:
When i answer a call, the person in the other side is not able to hear me at all. Only if i shout real loud and if i take the device from my ear and put it right in front of my mouth, they can only hear whisper like sounds.
If i am the one doing the call, it happens the same thing.
If i try to record a voice note or something like it, almost the same thing. i cant hear myself talking. Only in the situation i mentioned above, with the phone in front of my mouth and with me shouting, its possible to ear something.
I have done a hard reset just now and it remains with the same problem
do you know what might be happening? do you recommend some proceeder before i try sending it to be fix?
I bought it online, in expansys (and i'm in Portugal) and they said that i have to contact a company that makes the "fixing" for them (outsourcing services you know). I tried to call them but i didn't got any answer yet.
I know who is the dealer of the HTC brand in my country (Novabase).
Should i contact them directly, should i go first to the other fixing company or should i try some mambojambo in registry or some app that may fix the problem?
Please help me. My phone/pda is (almost) my life. I need it for work (and the amount of money i gave for it does not include problems of any kind )
Thank you in advance and sorry for the HUGE post.
I will be waiting for your guru answers =)
stay cool

up...
please

Unfortunately, it really sounds like a hardware problem, especially you already tried the hard reset. You can confirm this by using the headset. If everything works fine using the headset, then your phone's mic is broken. And if that's the case, sending it in for warranty repair is the only solution.

yeah, you are right. with the wired headset it works (oh, just to think about it, does your headset moves arround insite the jack? it seems loose)
it has to be hardware then. :S
SH*T =( so much money for this :S
thnaks anyway =X

Major mic problem
I've bought 2 HTC TC Cruise and both of them have the same mic problem, so it's supposed to be a quite common issue: suddenly the mic becomes deaf without any apparent reason! I know it maight be an hw problem, but I would avoid the too slow assistance service if possible, does anybody have an idea? Tnx all, bye.

This seems to be a common problem in Touch Cruise. My Mic stopped working and I took a replacement

The Hardware Quality Of Polaris Is Unacceptable Weak!
Just one month ago my Polaris was repaired and shiped back from UK (mainboard replacement in HTC repair center). It was "SIM not found" HW problem.
...and I have now a same MIC problem!
Now I see - I'm not alone, this looks like amplifier chip failure on the switchboard.
THE HARDWARE QUALITY OF POLARIS IS UNACCEPTABLE WEAK!
Im finish spending my time and money on shipment to HTC repair center.
Today I'm using a BT headset and looking for spare parts on web.
Hate the moment I decided to bay this ****!

Speaker too silent

Hi guys! Has anyone experienced not very loud speaker while calling? Whe you are making a call you have to put volume to highest level to hear at least something. I don't have a Raph yet but I'm hearing this from multiple people. Can someone please write me how is he/she happy with the phone's speaker (the one you put to your ear when making a call) loudness?
Thanx

Hopefully the other people have actually taken the Screen Protector that comes on the device whilst in the box off and replaced it with the separate one provided. The protector provided has the necessary holes for the sound to come out so you can here.
With that done, the sound on mine is more than sufficient and I can get away with 60-70% volume in a London street.

Well that's a good news. Thank you for the response!

It has nothing to do with the screenprotector.
I have both devices side by side and called to my voicemail on the same number and the phone speaker on the Raphael is definitely not as strong as the one on the Diamond.
I have a hard time deciding which device to keep as speaker volume is important to me.
But the volume on the Diamond speaker is much higher than on my previous devices as the Touch, TyTN II, etc.
Hope HTC issues a ROM update to increase the volume as the hardware should be identical

Hi,
I'm having the same issue with the speaker compared to my TyTN II, hopefully there will be a fix..
Michaël

Same here.
Loudspeakervolume is really low... :-(
(compared to a Hermes, Diamond and TyTN II)
Maybe there is a Registryhack for changing this ?

Mogul had same issue, fix came fairly soon after launch

Mine is low and really sucks

GlobalM3 said:
Mine is low and really sucks
Click to expand...
Click to collapse
Have you and the other people with this concern tried SRS WOW HD?

kareem9nba said:
Have you and the other people with this concern tried SRS WOW HD?
Click to expand...
Click to collapse
What is that?

GlobalM3 said:
What is that?
Click to expand...
Click to collapse
check it out it is a really cool app, works great on my kaiser.
there is also another v1.21 which didn't work for me.

bilbobrian said:
check it out it is a really cool app, works great on my kaiser.
there is also another v1.21 which didn't work for me.
Click to expand...
Click to collapse
I´ve the same problem. Someone try this app ?

This app doesn't work.
Can't load the driver.
Interestingly the volume and sound through the headphones is great, exactly the same as the diamond.
You should think, because the hardware on the 2 devices is the same it really is a software problem.
Is there a registry setting for the earpeace volume??

johnkorver said:
This app doesn't work.
Can't load the driver.
Interestingly the volume and sound through the headphones is great, exactly the same as the diamond.
You should think, because the hardware on the 2 devices is the same it really is a software problem.
Is there a registry setting for the earpeace volume??
Click to expand...
Click to collapse
anybody??????

Doesn't work for me, dowloaded several other versions. Some of them craches my Touch Pro..

Low volume speaker and poor signal strenth problems
My phone speaker is also almost unusable on highest volume setting. Listening to music on the rear speakerphone is fine.
Tried doing a hard reset to see if Skype or another add-on program screwed up the software and no go -- still same problem!!
Second issue...I have the UK version of Raphael and am currently using it on ATT network in the USVI and signal strength is very labile and weaker than on a cheap phone when compared side by side. Could this be the radio software on the Quad band UK version or poor antenna on the Raphael.
Very disappointd with both poor sound quality AND poor signal strength.
Any and all thoughts and constructive comments welcome!
docclayton

Anothe quick note....called HTC support this am and they are NOT allegedly aware of this speaker problem.

This is almost making my device not usable... If they dont fix this asap I will get rid of the device

I think we should all call HTC support to make them aware of the speaker problem.
I will call them today, but they probably will tell me to send in the unit for repair or something like that.
:-(

Speaker problem
I confirm the same speaker problem. Unfortunately I can not hear the phone call. Music plays ok, but the speaker volume when receiving a call is incredibly low. Any solution?!?

Anyone esle have a lpudspeaker pop or click sound when the speaker is used?

When my TP's loudspeaker is activated or deactivated it makes a small speaker pop sound. Is this normal or do I have a faulty unit? It happens jsut before any sound is emitted from it, and then shortly after the sound has finished and it goes back silent. Seems its when the speaker receives power ready to emit sound, then again when it powers back off.
Coming from a Universal (MDA Pro) the sound quality on the TP is very poor in comparison but then it is like half the size so it's manageable. This popping sound is very annoying tho.,
I'm using the stock ROM that came with it. I'm on T-Mob UK (it's one of the Expansys ones).
Any ideas how I come test / overcome / put up with this?
Thanks,
LLOYDY

lloydcody said:
When my TP's loudspeaker is activated or deactivated it makes a small speaker pop sound. Is this normal or do I have a faulty unit? It happens jsut before any sound is emitted from it, and then shortly after the sound has finished and it goes back silent. Seems its when the speaker receives power ready to emit sound, then again when it powers back off.
Coming from a Universal (MDA Pro) the sound quality on the TP is very poor in comparison but then it is like half the size so it's manageable. This popping sound is very annoying tho.,
I'm using the stock ROM that came with it. I'm on T-Mob UK (it's one of the Expansys ones).
Any ideas how I come test / overcome / put up with this?
Thanks,
LLOYDY
Click to expand...
Click to collapse
i got similar prob...sometimes u will hear static sound from the speaker..another encouter?

yup, i get this too.
sometimes when playing music through the loud speaker, the sound stops even though the music is still playing
you also get this?
m

This is my problem:
http://forum.xda-developers.com/showthread.php?t=427160
Am returning to Expansys for an exchange.
LLOYDY

My TP started behaving like this after 2 months of use. First I suspected a software problem, but after a hard reset it was the same, so smells like a hardware problem.. I think I'll contact the local HTC service and see what they have to say about it.

It's been 11 days since I left my TP to a local (authorized HTC) service center; they accepted it as a warranty covered problem and now it's waiting for a new motherboard. The thing that worries me, is that when my previous phone (TyTN; does HTC a have a little quality problem or am I just that unlucky?) underwent the same thing, it took a little over 7 weeks. Without a temporary replacement phone..
I am getting an Xperia X1 from work though, so I don't have to be without a decent phone even if the TP took a while longer.

This happened to me as well. After ROM upgrade my speaker have started to play "cracking sound" and "static noise" (sometimes gsm noise) just after playing something normal (like ring or nitification sound).
Has someone fixed this in other way than replacement? I have no warrant/guarantee any more

Same problem here!
I also have this annoying pop/click sound that recently developed after the very first long phone call I made with my HTC Touch Pro.
(for some reason, I can't link to my other post, so I'll copy the relevant info here).
Speaker (the speaker on the back, not the speaker that you put to your ear) emits a sharp click/pop prior to sound being emitted and a second or two of what is best described as "static" or interference (which is quiet-ish, but noticable if you're in a quiet location), then another sharp click/pop as the speaker effectively shuts itself off.
As well as this, the overall sound level seems quieter than normal (and my HTC TP was never the loudest device to statr with!)
This issue also occurred due to the same reason. I had made a phone call of approx. 45 minutes (the single longest call I'd made on my HTC Touch Pro), after this, the problem started.
I also got the weird battery issue, although the battery issue for me was that the HTC would be switched on and displaying a full charge, however, performing a soft-reset would show only a half-power charge when re-booted. I could then charge again until full, soft-reset again, and the same thing would happen.
Power drain seems about normal. I'm currently waiting for a complete discharge so I can fully recharge and hopefully "correct" the battery meter (I think the battery issue is simply a mis-configured meter reading) however it does seem related to the sound issue, which is far more worrying.
My HTC Touch Pro is bog-standard, everything stock and normal. Settings > Device Information > System shows the following:
Rom Version: 5.05.405.1 WWE
Rom Date: 01/22/09
Radio Version: 1.11.25.01
Protocol Version: 52.58.25.30U
Does anyone one know if this is genuinely a hardware problem that can only be fixed with repair/replacement, or is this an issue that can be solved with software or soft/hard resets etc?
Please help!

I tried everything I can do software so I think it's a hardware problem. In a few days I'm getting another cellphone so I will send my Touch Pro to repair service. I'll let you know the result

Davka said:
I tried everything I can do software so I think it's a hardware problem. In a few days I'm getting another cellphone so I will send my Touch Pro to repair service. I'll let you know the result
Click to expand...
Click to collapse
Thanks for your reply, Davka.
I'm starting to think this is definitely a hardware issue. I have since tried multiple hard-resets (that didn't work) and since I was loosing my setting with the hard-reset, I thought "what the hell" and flashed TAEL-ROM and re-flashed the radio (same version). Neither had any effect on my loudspeaker (ie. it's still clicking and popping with interference before and after any sound as well as being annoyingly quieter), but I am loving TAEL-ROM, though!
Please keep us informed as to the outcome of your speaker problems! Thanks again!

Same problem
I have a touch pro. And I have exactly the same "clicking" sound from my speaker when it gets activated and then a click after it's deactivated.
It's Click, play sound, Click.
I don't think it has to do with the hardware. I got it after flashing the newest NRG rom.
Gonna flash back to an older rom to test.

billybiro said:
Thanks for your reply, Davka.
I'm starting to think this is definitely a hardware issue. I have since tried multiple hard-resets (that didn't work) and since I was loosing my setting with the hard-reset, I thought "what the hell" and flashed TAEL-ROM and re-flashed the radio (same version). Neither had any effect on my loudspeaker (ie. it's still clicking and popping with interference before and after any sound as well as being annoyingly quieter), but I am loving TAEL-ROM, though!
Please keep us informed as to the outcome of your speaker problems! Thanks again!
Click to expand...
Click to collapse
I have the same problem . You have found a solution for this problem?

In my case it was probably a powering subsystem issue and HTC service found some fluid inside my phone, cease my guarranty and didn't fix it :/

Microphone broken?

Hey,
i have a huge problem with my microphone. I got my u11 yesterday, I recorded a voice message via WhatsApp and I noticed that the quality is very miserable. I assume that a microphone must be damaged, but before I complain I wanted to make sure that this is not normal. In Videos the sound quality is alright (first example) but in voice messages the quality is very bad (second example)
I had to add a few blanks
good:
ht tps: //ww w.dropbox. com/s/km9ub4eye134w80/Sprachnotiz%200008.aac?dl=0
bad:
ht tps: //ww w.dropbox. com/s/49a18fojngsdxt5/Meine%20Aufnahme%20%233.wav?dl=0
Is this the normal quality? No, right?

MaxHTC7 said:
Hey,
i have a huge problem with my microphone. I got my u11 yesterday, I recorded a voice message via WhatsApp and I noticed that the quality is very miserable. I assume that a microphone must be damaged, but before I complain I wanted to make sure that this is not normal. In Videos the sound quality is alright (first example) but in voice messages the quality is very bad (second example)
I had to add a few blanks
good:
ht tps: //ww w.dropbox. com/s/km9ub4eye134w80/Sprachnotiz%200008.aac?dl=0
bad:
ht tps: //ww w.dropbox. com/s/49a18fojngsdxt5/Meine%20Aufnahme%20%233.wav?dl=0
Is this the normal quality? No, right?
Click to expand...
Click to collapse
Have you tried recording a message in the stock recorder app? If it is fine then it sounds like WhatsApp is the problem.

It's not a problem of whatsapp. Because the problem also occurs with other apps.. i downloaded several voice recorder apps and always the same bad quality. But with the stock recorder app the quality is good.

MaxHTC7 said:
It's not a problem of whatsapp. Because the problem also occurs with other apps.. i downloaded several voice recorder apps and always the same bad quality. But with the stock recorder app the quality is good.
Click to expand...
Click to collapse
So it sounds like the problem exists in 3rd party apps which probably haven't been updated to work properly with the hardware of the device. Doesn't seem like a hardware defect to me if you can get good audio recording in any app.

My WhatsApp sounds fine so yeah might be your mic...call someone and see

Same problem on mine
I have just bought an HTC u11 in taiwan and I have the same problem. I ran the audio diagnostics (See HTC.com support for instructions) and the Microphone #3 has a very low level with some electrical noise, so it is clearly a hardware problem.
The phone is 2 weeks old... I am very disapointed and ask HTC to replace it but they don't seem cooperative, they want to open it and fix it, which is obviously not great. Haing a brand new phone open for repair is not good.
Not Good HTC...

jterpreau said:
I have just bought an HTC u11 in taiwan and I have the same problem. I ran the audio diagnostics (See HTC.com support for instructions) and the Microphone #3 has a very low level with some electrical noise, so it is clearly a hardware problem.
The phone is 2 weeks old... I am very disapointed and ask HTC to replace it but they don't seem cooperative, they want to open it and fix it, which is obviously not great. Haing a brand new phone open for repair is not good.
Not Good HTC...
Click to expand...
Click to collapse
If you're within your return window, just return it. Buy another u11 or find a different device.

I have the same problem in microphone 3. Interesting enough, It is not completly useless and seems to get better from time to time. I wonder if there is a problem with the water isolation. The main problem is to talk while in loudspeaker, people cant hear me well. I wonder if I can divert the microphone while in loudspeaker so that the phone uses microphone 1, 2 or 4. Then my problem would be solved. Anyhow, if some functionality exist in the microphone, shouldnt we be able to increase gain?

There is something up with the microphones... Works fine in stock apps including phone and camera but fails HTC diagnostics and third party apps - the HTC diagnostic app doesn't even pull anything from any of them including the headset. I wonder if it's a kernel issue.

I have absolutely great news. I have discovered my problem at least. I happened to discover that the glass protection was covering microphone 3. The glass was badly cut and when I took the protection off everything was alright again. Maybe same problem jterpreau? please check.

HEY THERE
cAN U TELL ME WHERE COULD HE MIC#3 BE LOCATED?

Having the same problem. Had the phone for 5 days. Will be looking to return if I cannot find a solution soon.

VIKASHUMMER said:
HEY THERE
cAN U TELL ME WHERE COULD HE MIC#3 BE LOCATED?
Click to expand...
Click to collapse
Mic #3 is imediatly left of front facing camera

Solved
Yeah, I had the exact same fault and it was the screen protector covering the mic.
Have removed it now and it's all good!

Yeah, i fixed it!!!
so mic #3 has issues, but i noticed that the protecting glass is the problem, because mic #3 is right above the screen and if you use inappropriate screen protector, it will lead to this. remove the screen protector and test it

i have issue using Instagram video snaps, the sound is awful and not clear! all microphones are NOT covered!
same goes for whatsapp videos!
however using the stock camera app, all works well!
PLEASE HELP!

Microphone broken? - U11 mic3
Same problem, initially worked for all audio, but after phone got briefly rained on, voice recorder does not work, and I have no voice output in calls. Video records audio (different mics). If I try to record on voice recorder it briefly registers one initial peak then nothing, playback produces one brief click at the start, which can be felt through the back (midway down, to the left) as well as heard. Earphones still work, although HTC's adaptor won't work if I plug the audio lead from the stereo into it. No wireless charging is a shame, can't cv charge when you're using the USB C socket for audio. I've been loyal to htc for a while, this phone is a disaster, for more reasons than I've mentioned, and far too fragile. I reckon it's hexed or coated in marching nanobots, you can't put it down anywhere without it sliding off - it often waits 5 or 10 mins before doing this, and requires no disturbance, vibration, notifications or passing traffic to assist it. My first u11 broke when it slid out of its case whilst in call, something it was quite adept at. Sadly it is the only HTC offered by my carrier as an upgrade from the m9 . I'm not saying the HTC one was without the odd issue, but I found them to be durable and robust, sensitive and responsive,and intuitive to use. There apoear to be lots of issues appearing with poor integration with 3rd party apps & hardware. Swype is barely useable, and glitchy. Very very disappointed. Looks nice, feels good. Insufficient design & dev. Doomrd. How fast did you break or brick yours?

paborges said:
I have absolutely great news. I have discovered my problem at least. I happened to discover that the glass protection was covering microphone 3. The glass was badly cut and when I took the protection off everything was alright again. Maybe same problem jterpreau? please check.
Click to expand...
Click to collapse
Mic#3 is positioned in front of the phone at the top between the camera and the sensor.

Banaan666 said:
Mic#3 is positioned in front of the phone at the top between the camera and the sensor.
Click to expand...
Click to collapse
Thanks a lot!! With a small knife I was able to reopen the whole of the mic so the sound could be received again. It solved the issue. You may dial *#*#3424#*#* and select "Audio Test" to test quality of all 4 microphones.
Thanks!
Daniel Liedke

I've got a problem as Cantata. In stock apps microphones works nice, but in apps as snapchat or whatsapp sucks. Apps uses front microphone and recordes good in about 1 second, but after app mutes micro. Any help?