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Didn't seem to have this problem when I first put Mango on but now it seems to be happening everyday. What's basically happening is my data connection just seems to disappear. 3G shows fine and SMS's come through, but I can't get on the internet, Twitter or Facebook at all.
The only way of fixing it is to pull the battery for a few seconds and then boot it back up. Flight mode doesn't fix it, nor does trying to change the carrier.
Anyone else had the same issue? Can see myself going back to NoDo unfortunately
Same issues here. Everytime the phone goes to 3G (or even G) it seems to loose data connection. Means no browsing, no bing maps, no syncing whatsoever...the same thing happened to me with NoDo, so I'm going to stay with Mango beta. Switching to flight mode and back usually fixes the conncetion though.
Reverted back to NoDo and data seems to be fine again (fingers crossed). It started to get worse, to the point where I'd only be able to get data for a few hours before needing to pull the battery.
DagsJT said:
Didn't seem to have this problem when I first put Mango on but now it seems to be happening everyday. What's basically happening is my data connection just seems to disappear. 3G shows fine and SMS's come through, but I can't get on the internet, Twitter or Facebook at all.
The only way of fixing it is to pull the battery for a few seconds and then boot it back up. Flight mode doesn't fix it, nor does trying to change the carrier.
Anyone else had the same issue? Can see myself going back to NoDo unfortunately
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Click to collapse
I had this on mine. Worked out that you have to select your phone provider's network explicitly in 'Settings' - Cellular' or 'Mobile Network' (if in Europe). If you use 'Automatic', it looses the data connection quite a lot...
Hope this helps!!!!
Just updated to Mango a week ago - Official via Zune.
Hadn't noticed it till today but I went on a long trip today and saw that after 20 mins or so my emails had stopped syncing. Only thing to get the connection back was a soft reset.
Seems after an hour or so it drops the data connection, and even though it is displaying a G/E/3G/H the connection isn't actually active.
This is a major issue... I can't be resetting my phone every hour!
I wonder if it is an issue with the roaming switch between Orange and T-Mobile because from what i've read it only really seems to be happening to people on Orange or T-mobile with the Omnia 7.
Another reason this is going to be my first and last Samsung device! Roll on Nokia.
Upgraded to official Mango and still getting the same problem, needing to pull the battery and boot it back up to get data running again.
Will try geddeeee's suggestion.
DagsJT said:
Upgraded to official Mango and still getting the same problem, needing to pull the battery and boot it back up to get data running again.
Will try geddeeee's suggestion.
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I tried this but it didn't seem to help. I'd be curious to see if it fixed the problem for you though.
I now know of at least 4 people on Orange with the Omnia 7 now suffering this problem.
Nope, doesn't work. This is ridiculous and kinda makes the phone useless as a smartphone if it keeps losing its data connection every hour. Not very happy at all.
DagsJT said:
Nope, doesn't work. This is ridiculous and kinda makes the phone useless as a smartphone if it keeps losing its data connection every hour. Not very happy at all.
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Likewise. It renders the phone more or less useless. May as well have a dumb phone.
I hard reset mine 2 days ago and haven't installed or changed anything on it yet to see if it happens. I haven't been to an area where i'd lose reception yet though so i'll see if it helps.
As an aside some other problems i was having with mango have been solved with a hard reset. Improved battery life, voice to text is putting punctuation in properly now (before it would put spaces like "don ' t"). My lock screen doesn't have lag displaying the time and calendar info any more. That's what i've noticed so far at least.
May be worth trying as it seems that the update didn't seem to install properly for me.
Freypal said:
Likewise. It renders the phone more or less useless. May as well have a dumb phone.
I hard reset mine 2 days ago and haven't installed or changed anything on it yet to see if it happens. I haven't been to an area where i'd lose reception yet though so i'll see if it helps.
As an aside some other problems i was having with mango have been solved with a hard reset. Improved battery life, voice to text is putting punctuation in properly now (before it would put spaces like "don ' t"). My lock screen doesn't have lag displaying the time and calendar info any more. That's what i've noticed so far at least.
May be worth trying as it seems that the update didn't seem to install properly for me.
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I'll do a reset on mine now and see how it goes.
Edit: Still got the time lag when turning the phone on.
DagsJT said:
I'll do a reset on mine now and see how it goes.
Edit: Still got the time lag when turning the phone on.
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After updating to mango mine was taking an age to boot up. sometimes as much as 2 minutes and it happened several times where it actually just froze completely with a black screen and just the battery indicator displaying.
I havent had a reason to reboot it yet so not sure if thats changed.
I was suffering the disappearing keyboard as well but so far touch wood. that hasn't happened yet either.
Well, tonight I went off for a run through the forest where i knew i would lose reception.
Sure enough when i got back to my car my data connection had died "email last update 39 minutes ago" or whatever.
Needed a soft-reset to get working again. So hard-resetting the phone hasn't solved this. I'm getting stupid battery level problems too, had this for a while now. When the phone is on it will show around 30% battery, after a soft reset it comes up with battery critically low.
Getting fed up with this now. If i return the phone I'm pretty sure that the same problem will be present as it's software related. All it means is my phone is more or less useless now.
Well I thought the hard reset had done the trick. Had emails coming through right up until I went to bed and turned on flight mode. Just trying to access data now and it's not working again.
Nokia's phone announcement and release can't come soon enough.
DagsJT said:
Well I thought the hard reset had done the trick. Had emails coming through right up until I went to bed and turned on flight mode. Just trying to access data now and it's not working again.
Nokia's phone announcement and release can't come soon enough.
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I was genuinely gutted when i saw it wasn't working. It lasted two days and I thought it was fixed too. I don't know if it may have made it slightly better though...
I'm due an upgrade the start of next year. Like you say it can't come soon enough. I really love the OS, Mango is great but it seems Samsung have managed to ruin it again.
Nokia for me for sure.
I'm convinced this is an issue between the Software and the Orange network. Something either Samsung or Orange should have picked up during the testing phase so I can't see a replacement device being any better.
I can either sell it and get around £160 or so towards a new phone, or change supplier. I could go back to GiffGaff but O2 doesn't give 3G in my workplace and the other suppliers are too expensive for what I'm after.
The problem waiting for Nokia's phone is that I'm not going to have the money to buy a brand new Nokia outright and I don't want to get tied into a 18/24 month contract as I'm quite happy on my 30-day rolling contract.
Decisions...
DagsJT said:
I can either sell it and get around £160 or so towards a new phone, or change supplier. I could go back to GiffGaff but O2 doesn't give 3G in my workplace and the other suppliers are too expensive for what I'm after.
The problem waiting for Nokia's phone is that I'm not going to have the money to buy a brand new Nokia outright and I don't want to get tied into a 18/24 month contract as I'm quite happy on my 30-day rolling contract.
Decisions...
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Tough call. There is always the possibility that a "Samsung Update" will be pushed out in the near future that could solve this. Between Nov 2010 and now i've had 5 updates to this phone so it's at a rate of around 1 every 2 months. And one of those was a firmware update only. It could be that it is simply a radio software issue and a new rev. could resolve it.
For my part i have insurance with Orange so they have already agreed to take the phone back and replace it. I know from past experience if i have the same fault with the phone 3 or 4 times they offer a different hand set in exchange. So conceivably if i keep sending them back i could get a Mozart or Radar i would guess.
The problem with that would be that i'd have to keep re-setting up new phones at a rate of around once a week and that's a whole world of hassle
Just out of interest, did your Omnia 7 have any Samsung apps prior to upgrading to Mango?
I've forced my Omnia 7 to upgrade to Mango via the Zune trick so I'm not sure I'll get any Samsung updates as I'm using a stock Microsoft rom as opposed to a Samsung version. Samsung haven't even released their version of Mango yet, have they?
DagsJT said:
Just out of interest, did your Omnia 7 have any Samsung apps prior to upgrading to Mango?
I've forced my Omnia 7 to upgrade to Mango via the Zune trick so I'm not sure I'll get any Samsung updates as I'm using a stock Microsoft rom as opposed to a Samsung version. Samsung haven't even released their version of Mango yet, have they?
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Well mine wasn't forced - i updated when zune prompted me to. I did have some Samsung stuff installed prior. Now app is broken but that's affecting everyone.
When i hard reset none of them were pre-installed though.
Out of interest has your device been working better in any way since hard resetting like mine has?
Freypal said:
Well mine wasn't forced - i updated when zune prompted me to. I did have some Samsung stuff installed prior. Now app is broken but that's affecting everyone.
When i hard reset none of them were pre-installed though.
Out of interest has your device been working better in any way since hard resetting like mine has?
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It kinda feels like it is actually running better, to be honest. Internet (when it works) seems to draw the pages quicker as well as loading quicker, it feels smoother between transitions of apps so I think the hard reset has helped to some degree.
I've also got a "Help+How-to" app on there which I didn't have before the hard reset.
It'd be nice to have constant data access though I'm not holding out much hope for any updates to the OS from Samsung or Orange to fix anything up either.
DagsJT said:
It kinda feels like it is actually running better, to be honest. Internet (when it works) seems to draw the pages quicker as well as loading quicker, it feels smoother between transitions of apps so I think the hard reset has helped to some degree.
I've also got a "Help+How-to" app on there which I didn't have before the hard reset.
It'd be nice to have constant data access though I'm not holding out much hope for any updates to the OS from Samsung or Orange to fix anything up either.
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I'd noticed that Help and How to app as well.
Yeh I'm not really hopeful One question... are you signed up for Orange's Everything Everywhere thing? IE does your phone occasionaly switch to Orange-T-Mobile ?
I have just purchased an Optimus 3d and hate to be the first to report having random reboots especially while copying large data from internal SD to the external one (per 3 trial to copy an +300MB file to the external SD i have 2 reboots). The phone seems stable while plugged in (both AC or USB) though. Problem usually occurs while the screen off. I have it 3-4 times a day while not copying a file.
These are the things I've done to see if the problem would be fixed with no luck.
- Installing different ROMs (v10b, v10d and v10e all custom)
- Factory reset (to make sure no 3rd party app cause this)
- Trying different SD card (using no external SD seems to decrease the reboots, but they still exist )
Now trying to use an official ROM and will see if the problem will be fixed.
Edit: Tried with the official v10d, and still the same
Any suggestions?
[FIX]: The GB update fixes the problem
Am I the only one having this issue?
I get 2-3 random reboots a day too, usually while it's in standby and doing nothing
mmace said:
I get 2-3 random reboots a day too, usually while it's in standby and doing nothing
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Click to collapse
Sorry to hear that.
I was among the lucky ones when purchased the Optimus 2x. It was perfect without any issues. And now, just paid my due
could be a faulty phone, had mine since july 1, and hasn't rebooted once, even with all the mods etc
Noticed mine rebooted by itself yesterday,1st time i know of,i have had the phone for a few weeks now,hope it doesnt start doing it regularly..
I've had one or two sleep of death and one or two reboots during the month+ I've had it, nothing major but I think LG got something messy in their ROM just like with the O2X, hopefully it wont turn out to be a hardware fault.
Ive had mine reboot randomly too P925g(rogers/thrill version) also once and a while all my bars will drop and i will have no signal couple minutes later and its back up
I get 2-3 random reboots per day lately
Quick question, do you have Bluetooth switched on when it's doing this?
Lagamorph said:
Quick question, do you have Bluetooth switched on when it's doing this?
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Click to collapse
No, bluetooth always disabled in my case...
Im thinking that its a hardware fault
Sent from my LG-P920 using XDA Premium App
not happened to me once ?
i have had the phone since 3 days before it was released in the uk ..
i have most roms and all seem to work well i even tries copying a file bigger than 300 mb between memory cards and no reboot either ... so i have no idea ...
this is interesting as i am having the same issue as well. but mine isnt rebooting.. its turning off completely. i come to see the phone and its off.
only had it for like 4 days now!
Maybe your SIM card is corrupted??
Try with another.
same problem
I had the same problem. I can tell you that you can't fix it by yourself. Your phone is broken. I used the LG VIP service to get a new phone and problems are over now. This is a hardware problem. Will never fix by reset or re install. Tip. Don't use the guarantee service of your provider but do it via LG. The most providers will keep your phone and send him back without doing anything on it because the problems is not when you turn your phone on. Good luck.
i suspect a sim card issue as well. mine currently randomly shuts off completely... i've seem issues with bad sim cards causing reboots ... but again mine shuts off so ...
I'm having the same problem with mine, I've replied to a thread on LG's forums and now I've sent LG a email because I'm starting to get worried about the phone. I've had problems with signal but after a long talk with T-Mobile CS I managed to fix the problem where I couldn't access internet when not at home on wifi, it was set to use orange signal instead of T-mobile all the time hehe.
I'm wondering how would a sim card cause a phone to reboot? I've been using phones for several years and the only problem a sim card has caused is no signal and in old days loosing contacts.
I was thinking it might be a over heating problem but then since it always does it when it's doing nothing and I'm nowhere near the phone I'm not sure it is.
Well, actually this problem found me!
When I've changed the rom for first time, I got this problem moments after first flash. Now, I've switched to V10j, and today when my phone was connected to Car Kit through bluetooth the phone restarted, I made reconnection and the phone restarted again, then I made wipe for data and cashe(For first time), but when I connect it again I got the same problem.
Now, I will see, if it keeps happening, I will use LG Tool to recover.
Edit: I did what I said and evrything goes fine.
I used to have 3-5 reboots a day, but only when phone is NOT connected to usb, charger or pc, dont matter.
Now it's gone up to a reboot every 20-30 minutes, still ONLY when usb is connected, when it's connected it can connect for ages it seems.
The major thing that changed in my phone is the 10k update that came in about a week ago or so, but I cant really recall if the up in problems started just than, as most of the time i'm using my phone through OSP.
First i thought the problem didnt occur when the phone was running any program (eg. in my car i usually have heytell app running) but tests proved me wrong.
other odd things are that recently i cannot do updates or download thru market anymore over wifi, i have to turn wifi off or else it will result in an update or download error. Strangely enough the phone software came in thru wifi no problem.
Tech support suggested a hard reset of the phone, but i read now that this dont solve the problem, i'm not looking forward to a resetm because when I do a full backup thru lg suite, and it dont work either, gives me an error with 0/8 back items finished and telling me that not backed up items are removed from the the restore list (jeay!).
any suggestions are wellcome!
Just got my phone back from service, I was assured by LG that they have tested the phone and the phone is fine, I checked the firmware on the phone and it is V10B, I was told that they (LG service center) don't have the V10J,what rubbish!!! I will have to upgrade the phone myself, so I did, I installed all my apps, NO ROOTING, my wifi is set on never, I know some PPL have been suggesting to switch it off, well, I paid $738,00 for a smartphone, if I can't use the smart features of the phone then what is the use gettnig a smart phone? anyways, I put a web cam on the phone to record, this morning I went through the footage, the phone has restarted 4 times, I started the recording at 11:00 pm, at the 3:05 am one restart, then at 4:08 am, 4:16 and finally at 6:15 am, this is a major fault in this phone that is supposed to be top notch, I will be calling the service center today to see what excuse I will be getting. I have wasted hours in installing re installing and trying fix a problem that should not be even there, also taking the time off to take the phone to service and then to pick it up.
Hi guys,
I've been a lurker on XDA for quite some time, and I just want to say, I absolutely love you guys. You're all very helpful and so knowledgeable. I can finally say I have an issue, I'm hoping is a software issue only, that I need help with.
Last week I was running Stock Rom Lollipop 5.0.1 on my Google Nexus 5 and now I cannot get a GSM signal AT ALL. No Calls, No SMS, and No Data. The same SIM card can work just fine on my unlocked Nokia Lumia 635. I am long past my RMA. What can I do to try getting the GSM to work and TURN ON MY GSM RADIO? I'm sure if the radio turns on, everything else should work as well.
Brief History: Phone has been dropped on cement before and got Screen replaced. My internal speaker got loose and I just got it readjusted by a nice technician near where I live. I've survived with this phone from Day 1 until now with some cosmetic wear-and-tear, but it was only from last week before I left work, AFTER I UNPLUGGED MY PHONE FROM THE WALL SOCKET that the GSM signal just dropped.... permanently. And what I mean by this is, the "radio" is off permanently (I cannot turn it on even with the option in *#*#INFO#*#* with SIM card inserted) even after reboot, airplane mode on/off, and APN setup (which can never be saved and hangs when selecting automatically 'detecting'). Note: The Phone can charge just fine and connect to the computer perfectly fine as well (in case you guys think it may be related to the microUSB port assembly). I have been taking out my SIM frequently, so I'm still not 100% sure if it is or is not my SIM Card Reader pins that have an issue.
I have fastbooted several factory images on this device many times from the Google factory images repository, mainly going back and forth between 4.4.4 and 5.0.1 which I believe are the best releases so far IMO. Even after installing the factory roms on this phone, (no root) I still get no signal no matter what I do. When I remove my sim card tray from the phone, I get "No SIM Card". When I put it back in, I get that message going away, which gives me the impression the SIM card reader is fine. My technician took a look at the entire phone hardware and said he didn't find ANYTHING strange. He tried using a known working back-cover with antennas to debug the issue but that didn't help. I don't remember what he said about the sim card reader, but I think that was also fine (will double check next week). When I got the phone back from the tech, he just told me that there are no "hardware" issues he knows of, and so this must be "software".
Any leads you can give me? I'm pretty tech savvy, and do understand things like partitions, fastboot, adb, etc, so any solution, even abstract, I'm willing to try. Google reps were pretty clueless on helping me out here, so I'm looking for some support, please!
I've also heard that this issue is not uncommon on Nexus 5. Is this true? How many users have been having this issue? I thought Nexus 5 should have been built great to last a long time... guess I was wrong.
hisaam-san said:
I've also heard that this issue is not uncommon on Nexus 5. Is this true? How many users have been having this issue? I thought Nexus 5 should have been built great to last a long time... guess I was wrong.
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Click to collapse
Same situation on my Nexus 5 that started a few days ago. Thought it had something to do with the 5.1 Lollipop update and saw some users were having similar problems. Tried flashing different radios/basebands/roms/kernels to no avail. Currently running 5.0.1
Hoping it is not a hardware problem, going to take it to a local technician today. Also beyond warranty. Everything else works fine. Has always been in a hard case but dropped a couple of times with no prior issues. Any insight?
5.1 is the best software. If it's not hardware all I can suggest is a full factory reset. My SD card was not acessable and pple said try this and that command. No luck. Did a factory reset and got the SD back Oh and screen shots which had gone as well.
Sent from my Nexus 5
Hi everyone.
First off, I'd like to say that I don't like opening new threads, and I always read up on my problem first, but I'm simply at my wit's end.
The problem is fairly common (not only on nexus 5 phones), and something a lot of you forum guys have encountered and tried to help with, with more or less success.
Basically, my WiFi doesn't work, it shows 'turning on WiFi' most of the time, and sometimes (fairly rarely), has a couple of hours where it reboots to no end, but I'm thinking that's a power button that sticks. It usually fixes itself after I gently but firmly stroke it (lol) and doesn't happen again for weeks. The WiFi issue started randomly, totally out of the blue, and never happened before to any of my phones (it might have started a couple of days after the last OTA security update, but I can't say for sure). The phone was a 100% stock 16gb Nexus 5.
What I've tried (some steps even multiple times, with different variations):
- removing the sim card
- switching airplane mode on/off
- factory reset (3 times in total think)
- wiping cache
- reflashing stock ROM
- reflashing stock everything
- flashing TWRP and rooting, and manually changing/removing either the .macaddr and .btaddr files, or changing/removing their respective folders
- playing with ownership of those files
- flashing CM, flashing a custom kernel and flashing Paranoid Android
- all in all, i've wiped and rebooted the device like 50 times
Honestly, I don't know what I've missed, I've been at it for days, and I'd be very grateful if someone would point out an oversight.
Also, what's weird, my bluetooth didn't work too, but after i tinkered with .btaddr and .macaddr, it now works perfectly, no matter what I throw at it. This is what gives me hope that I still can resolve this issue without paying for a new motherboard/phone.
Thanks in advance, guys, you've been truly helpful so far.
A defective wifi chip could be the cause of the problem and, in my experience, is not that uncommon. I have come across two n5 and two Samsung s4 phones that work perfectly except the wifi either won't turn on or tries to turn on for about 10 minutes.
I tried different modems, bootloaders, and roms without any success.
Yeah, sadly, that's what I'm thinking too. I had some hope because bluetooth works, but not anymore. I've kinda already made my peace that I'm gonna have to spend +$200 on a repair or $400 on a new phone. I'm just thinking if anyone knows something that helps that I haven't tried yet, please come forward, possibly before I take it to a service centre :laugh:
Maybe look for a used N5 with a smashed screen and working motherboard?
Hi Guys,
I have a problem with my Nexus 5 in that it overheats to around 70 degrees (got to 101 at one point!) Just by being on, even without using it. It even heats up when you check the battery when powered off (by pressing the power button once) only by a little bit.
I also have another problem, the phone can detect the SIM card and displays the number on the SIM, but it says no signal.
A third problem is that when the phone is locked and the screen is off, it randomly restarts. This doesn't happen when the phone is in use.
I would really appreciate if you guys could help me,
Thanks
1. What rom are you using? do you use a custom kernel?
2. try reflashing factory images.
3. remove simcard and enable aieplane mode. check if it reboots or lverhears
the round antena wires come loose afaik. i ordered a new set lf antenas and replaced them. phone is much cooler and i get better reception and battery life
I'm running the stock android 6.0.1 which I flashed.
It detects the SIM but doesn't get a signal,
I checked and the wires are not loose, maybe I will order the antenna wires as a last resort.
If anyone has any other suggestions, feel free to tell me
Rockman501 said:
I'm running the stock android 6.0.1 which I flashed.
It detects the SIM but doesn't get a signal,
I checked and the wires are not loose, maybe I will order the antenna wires as a last resort.
If anyone has any other suggestions, feel free to tell me
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Click to collapse
Is your GPS working? My Nexus5 have same issue as yours plus GPS is Dead too. After some search I found that the GSM chip is the same of GPS so I think the problem is the chip itself.
Magist'r said:
Is your GPS working? My Nexus5 have same issue as yours plus GPS is Dead too. After some search I found that the GSM chip is the same of GPS so I think the problem is the chip itself.
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Click to collapse
I haven't checked. Im a bit busy this weekend so after the weekend I will try to check and I'll report my findings back.
Thanks ?