I received a used stock S6 yesterday, and I cannot get it to connect to my computer for file transfer. I also have an Galaxy S4 that connects just fine. The latest Samsung usb driver is installed, as is Smart Switch (which I just installed).
I've tried several different, high quality USB cables. The really strange thing is when I connect the USB cable to the phone there is no indication of connection in the top bar, but when I pull the top bar down there is an option that reads "Connected for charging. Touch for other USB options." When I tap on that it brings up the standard USB options, but I can't change the setting. The setting will always stay at "Charging. Charge your phone via USB" no matter what setting I try to tap on.
Any thoughts?
Never mind. WOW. I tried 3 different USB cables, all of which worked with my GS4, and none of them worked with the GS6. Then I tried a Monoprice quality cable and it connected just fine. Geez, why do they make USB cables like that?
I have had that on my S7. Not sure why some cables won't work while others do on it and vice versa for other phones.
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My Fuze all of a sudden, when I plug it into my computer via USB, doesn't launch the USB to PC connection manager, and my computer doesn't recognize my device. My Fuze still draws power and charges through the USB cable, but I cannot Active sync it or put it into Disk drive mode. I've tried it on three seperate computers with the same result. Is something wrong with my Fuze? I've tried flashing several different ROMs with the same result. I've tried it through my headphone adapter and my TV out cable with the same result. Please Help, this is very frustrating.
Please can someone help. This is incredibly frustrating. Even if I can warranty exchange the phone, I can't flash back to standard SPL, because I can't sync to my computer to flash it.
hollywould said:
My Fuze all of a sudden, when I plug it into my computer via USB, doesn't launch the USB to PC connection manager, and my computer doesn't recognize my device. My Fuze still draws power and charges through the USB cable, but I cannot Active sync it or put it into Disk drive mode. I've tried it on three seperate computers with the same result. Is something wrong with my Fuze? I've tried flashing several different ROMs with the same result. I've tried it through my headphone adapter and my TV out cable with the same result. Please Help, this is very frustrating.
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That is really strange. Have you tried looking at the setting in: Start - Settings - Connections tab - USB to PC?
Yeah, its all normal. I have it set to ActiveSync(Synce withOutlook)
I have Enable advanced Network checked(even unchecked it doesn't work)
and I have it to ask me about connection type when connected. The connection type never pops up when I plug in though.
Solved
The two USB cables I was using were broken or something, because now with a third USB cable I tried it works fine.
might be too simplistic, but i've made a similar mistake before...
are you checking the screen that appears on your fuze when you connect the usb cable? is the 'use as modem' option checked by accident?
EDIT: nevermind, didn't read your entire last post.
The weird part is that the USB cable that came with the Fuze no longer works. Maybe its the ROM I'm running?
Had the same problem. The fix for me was to open Active Sync on the phone and manually click sync. After that, all was good.
https://www.box.com/s/1e4ee35d587f168cfbfd
https://www.box.com/s/7d0164dcbc096163402e
Anyone?
Also would HTC Desire charger work with it? (the sticks looks same - microUSB, but looks like the phone is not charging)
Also if the phone is dead, is there any way i can check if the battery/screen or whatever else is faulty?
When i connect it under Windows with USB cable, it says that the device cannot be recognized and the drivers cannot be installed.
When connected with USB, i did hold the power button to turn it on but it doesnt start and the phone keeps vibrating continuusly.
Look on the back, or inside, even under battery, for more information.
I already know it's Samsung Galaxy Mini II, homever i have issues turning it on.
All microusb chargers are the same except for amperage. Try all you have. This phone is probably terminally damaged, but try a new battery if possible.
It's really strange (the phone was little wet) homever, sometimes it's starting just fine and sometimes wont turn on at all.
I have removed battery and put it to the bowl with a rice for a night and will see if that helps.
My "dampness" recovery is to disassemble and put phone/tab/laptop in in very low oven ie 125-135 degrees F for several hours. You may have ti turn oven on & off manually to get that low temperature. Your mileage may vary.
OK so basically the phone is in following state:
It's charging fine, homever the biggest problem atm is i cannot get the usb mass storage to work.
I'm connecting it to the PC and the phone is detecting it as AC charger not USB - PC is not even trying to install any drivers.
PC is not detecting the phone at all (phone is detecting that its being connected, the button backlights are lighting up)
I got no dropdown in the phone to select charging, mass storage etc. (when i do it in settings/communication/usb settings it keeps saying to connect the usb cable, but the phone is charging so its connected just fine)
When i was connecting it for the first time windows tried to install drivers but failed, also it was constantly disconnecting the phone from usb cable (now its fine it seems)
When i connect it using "Kies Air" it's working homever i still dont see the SD Card in "My Computer" for example.
What a mess, anyway any idea how to get the USB working again?
Try different cable, and/or different PC.
I ordered new usb cable, homever i doubt it's the problem as the phone is recognizing connection and also it's charging fine.
I just bought a used Verizon S7, and everything so far has worked perfectly with the exception that it is not recognized by my computer. When I plug in the USB, the phone only charges and does not even appear as a new device in Windows (10 x64). I have already tried installing and reinstalling the Samsung mobile device drivers, without success--same with Kief 3 and Smart Switch. I've tried every USB port on my laptop and PC (and my wife's MacBook).
I have already enable developer options, oem unlock, and usb debugging. I have also tried changing the USB configuration in the developer options menu (MTP, PTP, etc). What I find really strange is that "touch for other usb options" doesn't even appear under the notification bar. When plugged in, it simply says "charging."
I have tried factory resetting multiple times. I also tried upgrading the firmware to beta 7.0. Nothing has worked. Please help.
pjmiles23 said:
I just bought a used Verizon S7, and everything so far has worked perfectly with the exception that it is not recognized by my computer. When I plug in the USB, the phone only charges and does not even appear as a new device in Windows (10 x64). I have already tried installing and reinstalling the Samsung mobile device drivers, without success--same with Kief 3 and Smart Switch. I've tried every USB port on my laptop and PC (and my wife's MacBook).
I have already enable developer options, oem unlock, and usb debugging. I have also tried changing the USB configuration in the developer options menu (MTP, PTP, etc). What I find really strange is that "touch for other usb options" doesn't even appear under the notification bar. When plugged in, it simply says "charging."
I have tried factory resetting multiple times. I also tried upgrading the firmware to beta 7.0. Nothing has worked. Please help.
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I have a note 5. With similar issues. Ended up being a bad usb circut board.
Would charge most of the time but no usb connections. In the end wouldnt charge either.
If u need to transfer files try a app called wifi file transfer. That and wireless charging was my best friend.
The notes usb circut board has the home and touch keys attached so it wasnt feasable to risk separating the screen and outer glass for a 6 dollar part. Not the s series may not be built the same.
That's interesting, though not very reassuring. Any ideas about the missing "touch for other usb options" under the notification bar? Since the phone is Verizon and already carrier unlocked, my plan was to flash to SM-G930U. But that is obviously not possible if I can't connect to Odin. Any other suggestions?
pjmiles23 said:
That's interesting, though not very reassuring. Any ideas about the missing "touch for other usb options" under the notification bar? Since the phone is Verizon and already carrier unlocked, my plan was to flash to SM-G930U. But that is obviously not possible if I can't connect to Odin. Any other suggestions?
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No my note 5 is stock unrooted no other way to do anything other than adb over wifi.
The title was supposed to say C-C
As in the title really; When I plug the phone into my laptop (Lenovo ThinkPad L450) with a C-C cable, the following happens.
Some key points in trying to diagnose the issue:
Used three different C-C cables including the one that comes in the box
Tried a USB 3.0 A-C cable on the same laptop, works perfectly
Plugged a HTC 10 into the same port with the same cables, allows fast charging and 3.1 transfer rates
I have been into 'Developer Settings' and changed 'Select USB Configuration' to 'Charging',
Can anyone help, or is anyone experiencing a similar issue? I really don't want to have to RMA this.
for charging i cant really help but for data transfer try enabling usb debugging and getting the right drivers for the pixel 2. also connect as MTP for data transfer.
havent tried any of this myself as i dont need to transfer my files yet and theres no roms either but let me know if it works.
good luck!
I have kind of the same issue - while mine charges, it doesn't recognize the phone for MTP at all. Tried both the cable that came with the device, and the 5x cable I've been using since February. My husband's 5x is recognized, my Pixel 2 isn't. Have to use a USB-C to USB-A cable to do any data transfers.
This ticks me off, because I have 2 USB-C ports on my laptop. One that's a USB-C/Thunderbolt port (which always worked with the 5x), and the other that's just USC-C with USB 3.0 capability, which has my USB hub plugged into it. The hub won't work with the C/TB port, and now neither will the Pixel 2. So I either have to grab my C to A cable to load music and use ADB, or plug into the hub's port, losing my external keyboard, mouse, external HDD, printer, and Wacom tablet.
vido.ardes, is your C port Thunderbolt as well?
vido.ardes said:
The title was supposed to say C-C
As in the title really; When I plug the phone into my laptop (Lenovo ThinkPad L450) with a C-C cable, the following happens.
Some key points in trying to diagnose the issue:
Used three different C-C cables including the one that comes in the box
Tried a USB 3.0 A-C cable on the same laptop, works perfectly
Plugged a HTC 10 into the same port with the same cables, allows fast charging and 3.1 transfer rates
I have been into 'Developer Settings' and changed 'Select USB Configuration' to 'Charging',
Can anyone help, or is anyone experiencing a similar issue? I really don't want to have to RMA this.
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I posted my problem on the Google Product forums, and got this answer. It worked for me.
"Nikhil Rastogi said:
Hi all,
I just faced this issue. Connected my Pixel to my PC, no indication of connection either on PC or on Phone, except that the phone was charging. Even the file explorer on Windows 10 wasn't displaying Pixel as a connected device.
I found a solution, I hope it works for you all,
Go to Settings->Apps & notifications->App info->Tap 3 dots in top right corner->Tap 'Show system'.
Then find 'External storage' and 'Media storage' apps in the list and clear cache and data for both these apps. Restart your phone and wait 5-10 minutes before connecting the phone to your PC.
After connecting, the phone should now show 'USB connected for charging', as it did in Nougat. You can tap that notification and select file transfer."
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These are the exact steps I did on the Pixel 2:
Settings>Apps & notifications>See all 125 apps>3 dot menu>Show System>Media Storage>Storage>Clear Data (this got the cache, as well)>Back>Back>External Storage>Storage>Clear Data.
Then I plugged it into the C/TB port, and the computer made the "USB Connected" noise, and "USB Debugging" came up in my phone's notifications (yes, I've enabled developer options and USB debugging there.) I'm then able to go into Settings>Connected Devices>USB and choose Transfer Files.
I just cleared the cache, not data for both and it worked.
krelvinaz said:
I just cleared the cache, not data for both and it worked.
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Now that you can connect to your PC, is there any way I could get you or some other kind soul, to pull the system/framework folder and system/priv-app/SystemUIGoogle folder for me? The system.img files cannot be unpacked at this time. Every method tried gives "List index out of bounds" error.
Danariel said:
I posted my problem on the Google Product forums, and got this answer. It worked for me.
These are the exact steps I did on the Pixel 2:
Settings>Apps & notifications>See all 125 apps>3 dot menu>Show System>Media Storage>Storage>Clear Data (this got the cache, as well)>Back>Back>External Storage>Storage>Clear Data.
Then I plugged it into the C/TB port, and the computer made the "USB Connected" noise, and "USB Debugging" came up in my phone's notifications (yes, I've enabled developer options and USB debugging there.) I'm then able to go into Settings>Connected Devices>USB and choose Transfer Files.
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Click to collapse
Thanks for the advice, but unfortunately no change for me. I fear I may have to RMA this, which I really don't want to have to do.
I have found on my other devices, that if I reboot to recovery mode, my computer can then read the file folders in my device.
This appears to be an issue with the laptop, not the phone, as it works on another PC with a USB-C port
I think I'm doing something wrong, the Pixel 2 only works with certain cables, or something else (port defect, OS defect, special drivers needed, etc.). I wanted to transfer some files from my PC (Windows 10) to my phone. I have a USB 2.0 to type-C cable that I plugged in. The phone came up in Windows but the contents of the window were blank. I could not access any contents or view anything on the phone. In Settings under USB I saw it said "charging" so I selected "transfer files" and it disconnected from Windows and reconnected only to go right back to charging. I have locked/unlocked, restarted the phone, tried different USB ports, and nothing works. The only function that works is "charging." When I use the supplied type-C to type-C that came with the phone I can get it to work only if I plug into the computer, then the phone, lock the phone, and then unlock it using my PIN (not fingerprint). I ordered a USB 3.0 to type-C cable to see if that works. Is there something I'm missing on why the phone won't connect with a USB-A to USB type-C cable...except to charge? Drivers or something else?
Also...I've reset the phone once (that didn't work either)...and even tried enabling USB debugging.
Please help. Thanks in advance.
Well...I think I figured it out with more troubleshooting. Apparently, you can't connect this phone to a computer via a USB hub. I was able to get it to work by plugging directly into my computer. I tried it on two different powered USB 3.0 hubs and it didn't work. Not sure why or if there is a way around it for convenience.