Database Info

[Bug Report] player hang when default set to hw+ on nexus 10 lollipop

i recently did a clean install of lollipop on my nexus 10 but noticed when in settings hw+ and hw decoder is enabled as default and when i play some xvid avi files, they show as hw+ or hw decoder at first but like in kitkat it used to switch to sw when hw+ or hw didnt work but in lollipop it doesnt switch and causes the player to be very laggy and after sometime crash. If i goto settings and disable hw+ or hw as default then it plays with sw at first and works fine. The switching from hw+ or hw to sw doesnt work as intended.
one more thing i noticed is under android developer options if i force gpu rendering for 2d drawings then it seems to switch from hw+ or hw to sw just fine without a hang so i guess that will give u a clue on where the bug is

khal_nayak said:
i recently did a clean install of lollipop on my nexus 10 but noticed when in settings hw+ and hw decoder is enabled as default and when i play some xvid avi files, they show as hw+ or hw decoder at first but like in kitkat it used to switch to sw when hw+ or hw didnt work but in lollipop it doesnt switch and causes the player to be very laggy and after sometime crash. If i goto settings and disable hw+ or hw as default then it plays with sw at first and works fine. The switching from hw+ or hw to sw doesnt work as intended.
one more thing i noticed is under android developer options if i force gpu rendering for 2d drawings then it seems to switch from hw+ or hw to sw just fine without a hang so i guess that will give u a clue on where the bug is
Click to expand...
Click to collapse
Can you collect the error logs right after the crash occurs, and post them here?
Pinned thread on how to collect error logs here: http://forum.xda-developers.com/apps/mx-player/guide-how-to-collect-logcat-report-bug-t2843144

CDB-Man said:
Can you collect the error logs right after the crash occurs, and post them here?
Pinned thread on how to collect error logs here: http://forum.xda-developers.com/apps/mx-player/guide-how-to-collect-logcat-report-bug-t2843144
Click to expand...
Click to collapse
here u go

CDB-Man said:
Can you collect the error logs right after the crash occurs, and post them here?
Pinned thread on how to collect error logs here: http://forum.xda-developers.com/apps/mx-player/guide-how-to-collect-logcat-report-bug-t2843144
Click to expand...
Click to collapse
one more in case if the first one is incomplete

khal_nayak said:
one more in case if the first one is incomplete
Click to expand...
Click to collapse
Nexus 10 5.0.2 looks like have some issues on media framework.
xvid avi is not the only format media framework crashes.
I hope newly released 5.1 firmware works better..
Please use HW decoder for the time being, at lease HW looks like work better than HW+ as of now.

bleu8888 said:
Nexus 10 5.0.2 looks like have some issues on media framework.
xvid avi is not the only format media framework crashes.
I hope newly released 5.1 firmware works better..
Please use HW decoder for the time being, at lease HW looks like work better than HW+ as of now.
Click to expand...
Click to collapse
i tried android 5.1 today, HW works but when i select that the seek lags a lot and HW+ still dead on a mkv file so i guess the player needs to be checked as well. Atleast now the decoder changes with message HW+ or HW not supported but still lags a lot and temporarily freezes the player

[BUG] Incorrectly selects the audio stream (HW)

Hi. Android 6.0.1. Samsung Tab Pro 8.4. Mx player 1.8.x
In the video, two audio tracks (Russian-English). Launch the video plays the English track, but shows that the Russian track is selected. It helps switching to English and back to Russian. If you minimize and deploy an application, the audio track again slips into English. Please help, this is very annoying.
screen record - https://drive.google.com/file/d/0B35Mew37y2a_UE9HMXNJVVZCUnc/view?usp=sharing
Logs - View attachment report_2016-02-23_185728.zip
Sorry for my English)

Hello,
Similar problem here, only happens while using the HW audio decoder. In my case, the phone keeps changing the audio stream to "Disable", instead of "Audio track #1".
Choosing the SW audio decoder fixes the issue.
Android 4.2.1, bq Aquaris 5.7, Mx Player Pro 1.7.40 (ARMv7 NEON)
Best regards.

Any news from the developer?

In Cm13 build 24.05 fix a bug)

Alexey71 said:
In Cm13 build 24.05 fix a bug)
Click to expand...
Click to collapse
If it's fixed after updating the cm probably it's a bug from ROM. HW decoder uses android mediaplayer class to play the video. Even though MX Player has some control on it, it's very limited. If HW+ is working on your device, you could use it. In most of the condition it will work better than HW.
Sent from my SM-G900H using Tapatalk

ktsamy said:
If it's fixed after updating the cm probably it's a bug from ROM. HW decoder uses android mediaplayer class to play the video. Even though MX Player has some control on it, it's very limited. If HW+ is working on your device, you could use it. In most of the condition it will work better than HW.
Sent from my SM-G900H using Tapatalk
Click to expand...
Click to collapse
HW+ does not work on all videos. Waiting for a new version with an alternative support for HW+ ...

Again, does not work

Alexey71 said:
Again, does not work
Click to expand...
Click to collapse
Hopefully it's only on HW decoder.
Does it reproducible in SW decoder (if HW+ not available)..?
Can try again after disabling HW audio track selectable from settings > Decoder..?
It will be better if you can provide a small sample clip. I will test myself.
Sent from my SM-G900H using Tapatalk

ktsamy said:
Hopefully it's only on HW decoder.
Does it reproducible in SW decoder (if HW+ not available)..?
Can try again after disabling HW audio track selectable from settings > Decoder..?
It will be better if you can provide a small sample clip. I will test myself.
Sent from my SM-G900H using Tapatalk
Click to expand...
Click to collapse
HW+ video and HW audio fine. But not all play video witch HW+
HW video and HW audio. It is not always correctly playing audio track
HW video and SW audio. Fine
https://drive.google.com/open?id=0B35Mew37y2a_bUdLVHlpcEdQSG8
Audio track #1 - Russian

Alexey71 said:
HW+ video and HW audio fine. But not all play video witch HW+
HW video and HW audio. It is not always correctly playing audio track
HW video and SW audio. Fine
https://drive.google.com/open?id=0B35Mew37y2a_bUdLVHlpcEdQSG8
Audio track #1 - Russian
Click to expand...
Click to collapse
Can you share a small sample clip..?
Kindly provide a way to reproduce the issue.
It might be an issue with HW decoder. It just uses Android's native api. MX Player has limited control on HW.
Did you try again after disabling "HW audio track selectable". If it's an issue with Native audio track selection, disabling it may fix the issue.
Sent from my SM-G900H using Tapatalk

ktsamy said:
Can you share a small sample clip..?
Kindly provide a way to reproduce the issue.
It might be an issue with HW decoder. It just uses Android's native api. MX Player has limited control on HW.
Did you try again after disabling "HW audio track selectable". If it's an issue with Native audio track selection, disabling it may fix the issue.
Sent from my SM-G900H using Tapatalk
Click to expand...
Click to collapse
Logs http://pastebin.com/qGL2CD2q
Recorded video bug https://drive.google.com/open?id=0B35Mew37y2a_LW8yRWpYSzBnWFk
sample download here https://drive.google.com/open?id=0B35Mew37y2a_bUdLVHlpcEdQSG8 Play sample: HW audio decoder - HW video decoder. When playing is Audio track # 1 - Russian. But the sound is the second track English
Briefly helps switching tracks on Audio track # 1 - English and back Audio track # 1 - Russian. After folding-unfolding or restart the program, again not correctly identifies the track
VLC - BS Player fine

Alexey71 said:
Logs http://pastebin.com/qGL2CD2q
Recorded video bug https://drive.google.com/open?id=0B35Mew37y2a_LW8yRWpYSzBnWFk
sample download here https://drive.google.com/open?id=0B35Mew37y2a_bUdLVHlpcEdQSG8 Play sample: HW audio decoder - HW video decoder. When playing is Audio track # 1 - Russian. But the sound is the second track English
Briefly helps switching tracks on Audio track # 1 - English and back Audio track # 1 - Russian. After folding-unfolding or restart the program, again not correctly identifies the track
VLC - BS Player fine
Click to expand...
Click to collapse
It seems to be an device specific issue. it might be an issue with your hw decoder which is basically system decoder. When the "HW audio track selectable" is enabled, In my device it shows as English Track is selected & it plays the same.
When it's disabled the MX Bug comes into picture. It doesn't pick any track since both are ac3. But, if I select any track it can still play since custom codec is already loaded. Anyway it can be fixed by enabling "SW Audio" manually in Settings.
I will forward the informations to the MX Player developer.
FYI,
BS & VLC are using their hardware acceleration engines by default instead of mediaplayer based one. So, it will be like HW+ in MX. That's why the issue doesn't appear there.
Sent from my SM-G900H using Tapatalk

Mx player 1.8.5 not fix bug((

Alexey71 said:
Mx player 1.8.5 not fix bug((
Click to expand...
Click to collapse
In my devices everything is fine on HW. it always selects the right track.
It's broken on your system (ROM). MX Player's control over HW decoder is very basic since it just uses mediaplayer API provided in Android.
Just use HW decoder with SW audio till MX Player gets new HW+. It's the only way to handle.
Sent from my SM-G900H using Tapatalk

HW+ Issues on MX Player 1.9.7

anyone else get choppy hw+ playback on their oneplus 5? issue disappears completely when using sw or regular hw decoder

I'm finding the MX Player betas are really flakey right now.. The lastest one fixed seeking with the remote control (finally - was broken since the last stable) but somehow broke HW+ decoding on the Nvidia Shield TV, which has always worked flawlessly before.

gmanhatesu said:
anyone else get choppy hw+ playback on their oneplus 5? issue disappears completely when using sw or regular hw decoder
Click to expand...
Click to collapse
Hi,
can you collect a bug report immediately after the issue & share here with us?

osm0sis said:
Anybody else finding the MX Player betas are really flakey right now? The lastest one fixed seeking with the remote control (finally - was broken since the last stable) but somehow broke HW+ decoding on the Nvidia Shield TV, which has always worked flawlessly before.
Click to expand...
Click to collapse
can you collect a bug report & share here?
It will be better if you can provide a sample video or link to a sample video that has issues.

Thirumalai.K said:
can you collect a bug report & share here?
It will be better if you can provide a sample video or link to a sample video that has issues.
Click to expand...
Click to collapse
It's every streamed video on the Nvidia Shield TV. I've got SMB shares mounted on the Shield and these "local" videos all works fine.
Where things are broken is with network streamed (I generally use Terrarium TV). HW+ and Software decoders both now refuse to work, only HW works after the last MX app updates and even HW crashes midstream at times complaining of not supporting the video codec (even though it's already been playing just fine).
Here's a bug report directly after starting play of a streamed file as HW, and just after I've tried to use HW+ and Software (to try and ensure it contains something useful).

osm0sis said:
It's every steamed video on the Nvidia Shield TV. I've got SMB shares mounted on the Shield and these "local" videos all works fine.
Where things are broken is with network steamed (I generally use Terrarium TV). HW+ and Software decoders both now refuse to work, only HW works after the last MX app updates and even HW crashes midstream at times complaining of not supporting the video codec (even though it's already been playing just fine).
Here's a bug report directly after starting play of a streamed file as HW, and just after I've tried to use HW+ and Software (to try and ensure it contains something useful).
Click to expand...
Click to collapse
The issue is fixed on 1.9.8. Can you check it out?

Thirumalai.K said:
The issue is fixed on 1.9.8. Can you check it out?
Click to expand...
Click to collapse
Yes! Totally fixed. Fantastic work! Thank you.

I am using 1.9.8 when playing vp9 videos on my redmi note 4 it gets struck I am using miui before today's update I don't have this problem

jeevan_500 said:
I am using 1.9.8 when playing vp9 videos on my redmi note 4 it gets struck I am using miui before today's update I don't have this problem
Click to expand...
Click to collapse
In which decoder you are trying?
kindly share the bug report.

Thirumalai.K said:
In which decoder you are trying?
kindly share the bug report.
Click to expand...
Click to collapse
I am using hw+ decoder how to take bug report in the app

jeevan_500 said:
I am using hw+ decoder how to take bug report in the app
Click to expand...
Click to collapse
If*you*are*not*familiar*about*how*to*collect*a*bug*report,*Kindly*read*the*sticky*thread*about*how*to*collect*the*bug*report*( https://forum.xda-developers.com/apps/mx-player/guide-how-to-collect-logcat-report-bug-t2843144 ).
You can find some more detailed additional methods on our website which can be used to collect complete system logs ( https://sites.google.com/site/mxvpen/report-an-issue ).
BTW, What about HW decoder?

Thirumalai.K said:
If*you*are*not*familiar*about*how*to*collect*a*bug*report,*Kindly*read*the*sticky*thread*about*how*to*collect*the*bug*report*( https://forum.xda-developers.com/apps/mx-player/guide-how-to-collect-logcat-report-bug-t2843144 ).
You can find some more detailed additional methods on our website which can be used to collect complete system logs ( https://sites.google.com/site/mxvpen/report-an-issue ).
BTW, What about HW decoder?
Click to expand...
Click to collapse
Here is my bug reportView attachment report_2017-09-21_212422.zip

Thirumalai.K said:
If*you*are*not*familiar*about*how*to*collect*a*bug*report,*Kindly*read*the*sticky*thread*about*how*to*collect*the*bug*report*( https://forum.xda-developers.com/apps/mx-player/guide-how-to-collect-logcat-report-bug-t2843144 ).
You can find some more detailed additional methods on our website which can be used to collect complete system logs ( https://sites.google.com/site/mxvpen/report-an-issue ).
BTW, What about HW decoder?
Click to expand...
Click to collapse
Any solution for the bug I send

jeevan_500 said:
Any solution for the bug I send
Click to expand...
Click to collapse
According to the logs, you have played a HEVC video & not vp9.
Is it a file that has the issue?

Thirumalai.K said:
According to the logs, you have played a HEVC video & not vp9.
Is it a file that has the issue?
Click to expand...
Click to collapse
It has the bug for both hecv and vp9 files and the problem is with hw+ decoder but when I play in hw decoder no problem . No I played the file on pc it plays perfectly

Thirumalai.K said:
Hi,
can you collect a bug report immediately after the issue & share here with us?
Click to expand...
Click to collapse
i returned my oneplus 5 and got an axon 7 instead but the issue still remains, does it with every file unless switching to sw decoder, vlc plays files smoothly however.

gmanhatesu said:
i returned my oneplus 5 and got an axon 7 instead but the issue still remains, does it with every file unless switching to sw decoder, vlc plays files smoothly however.
Click to expand...
Click to collapse
still having this issue with the latest version of mxplayer

gmanhatesu said:
still having this issue with the latest version of mxplayer
Click to expand...
Click to collapse
can you just disable subtitle & check again?

Thirumalai.K said:
can you just disable subtitle & check again?
Click to expand...
Click to collapse
disabled subtitles issue is still there

gmanhatesu said:
disabled subtitles issue is still there
Click to expand...
Click to collapse
I have downloaded the same video & checked in our test devices. none of our devices has the issues.
can you make a screen record for us?
Is it happens with HW decoder as well?
can you collect the complete logs using logcat?

No hardware decoding on H96 Max

Hi.
Recently bought H96 Max TV-Box and installed MX Player Pro on it.
But player can't play HEVC H265 videos in HW mode.
When trying to switch to HW mode it says it is not supported.
HW+ option is greyed out(not available) at all.
Currently using SW method but video playback is very bad with this method and it is impossible to watch with this method.
TV-Box based on RK3399 processor that claims full H265 hardware decoding support and I know it does because built in players can handle this file without problem with smooth playback.
How can I get smooth hardware decoding in player at this device?

hi, I'm going to receive this TV Box as well,
have you solved this problem? I'm a bit afraid of that...

IevgenSobko said:
Hi.
Recently bought H96 Max TV-Box and installed MX Player Pro on it.
But player can't play HEVC H265 videos in HW mode.
When trying to switch to HW mode it says it is not supported.
HW+ option is greyed out(not available) at all.
Currently using SW method but video playback is very bad with this method and it is impossible to watch with this method.
TV-Box based on RK3399 processor that claims full H265 hardware decoding support and I know it does because built in players can handle this file without problem with smooth playback.
How can I get smooth hardware decoding in player at this device?
Click to expand...
Click to collapse
biobio76 said:
hi, I'm going to receive this TV Box as well,
have you solved this problem? I'm a bit afraid of that...
Click to expand...
Click to collapse
Kindly share the bug report collected from MX Player help menu.
until or unless you share the bug report collected from MX Player, it's very difficult to identify the actual issue.

Thirumalai.K said:
Kindly share the bug report collected from MX Player help menu.
until or unless you share the bug report collected from MX Player, it's very difficult to identify the actual issue.
Click to expand...
Click to collapse
See attached zip file

I've been trying to get Amazon Prime Video to run on mine but it crashes every time, Android 7.1..2

@Thirumalai.K any update on this?

IevgenSobko said:
@Thirumalai.K any update on this?
Click to expand...
Click to collapse
Hi,
Actually, the issue is that system decoders in your device do not report that they can support HEVC 10bit profiles. So, MX Player does not try the hardware accelerated playbacks as several devices are known to crash when force decoding 10bit HEVC & H.264.
Based on some feedbacks from the users like you, we have decided to make this logic as optional. From 1.9.19, even if the device doesn't explicitly report it's capabilities, MX Player will list the HEVC 10bit & H264 10bit on HW+ Video Codecs list on Settings > Decoder. It can be enabled with a warning. Once you enable the HEVC 10bit or H.264 10bit, it will be tried in both HW & HW+.
We have already started rolling out the new version in stages. If you haven't received yet, you can manually grab the apk from our wesite & try yourself. Kindly leave a feedback after testing the same in your device.

Thirumalai.K said:
Hi,
Actually, the issue is that system decoders in your device do not report that they can support HEVC 10bit profiles. So, MX Player does not try the hardware accelerated playbacks as several devices are known to crash when force decoding 10bit HEVC & H.264.
Based on some feedbacks from the users like you, we have decided to make this logic as optional. From 1.9.19, even if the device doesn't explicitly report it's capabilities, MX Player will list the HEVC 10bit & H264 10bit on HW+ Video Codecs list on Settings > Decoder. It can be enabled with a warning. Once you enable the HEVC 10bit or H.264 10bit, it will be tried in both HW & HW+.
We have already started rolling out the new version in stages. If you haven't received yet, you can manually grab the apk from our wesite & try yourself. Kindly leave a feedback after testing the same in your device.
Click to expand...
Click to collapse
Just tried 1.9.19 and it works Thanks for implementing this. Will wait it to appear in Google Play Store for Pro version that I have purchased.

IevgenSobko said:
Just tried 1.9.19 and it works Thanks for implementing this. Will wait it to appear in Google Play Store for Pro version that I have purchased.
Click to expand...
Click to collapse
As we are rolling out in a stages, it may take a while. If Google Play is not yet showing the update, youn download the same from our website (http://mx.j2inter.com)

Thirumalai.K said:
As we are rolling out in a stages, it may take a while. If Google Play is not yet showing the update, youn download the same from our website (http://mx.j2inter.com)
Click to expand...
Click to collapse
Many thanks. Somehow missed link to player web site in Google Application Store. Downloaded PRO beta from there. :good:

Low video quality unsing HW+ decoder

hi,
I have an Minix U9-H box (android 6.0) and when I play full HD streaming files from my ip tv provider using HW+ decoder, the video quality is poor. It's working fine with HW or SW decoder (The codec used by mx player is ARM V7 NEON).
I checked also in perfect player and when using HW+, it seems the player downgrade the video resolution to SD format.
Any clue ?
Chris

rusukof36 said:
hi,
I have an Minix U9-H box (android 6.0) and when I play full HD streaming files from my ip tv provider using HW+ decoder, the video quality is poor. It's working fine with HW or SW decoder (The codec used by mx player is ARM V7 NEON).
I checked also in perfect player and when using HW+, it seems the player downgrade the video resolution to SD format.
Any clue ?
Chris
Click to expand...
Click to collapse
It should be a bug in the system decoder. In HW+, MX Player passes the frames to the system decoders to directly decode. Probably, the resolution of the decoded frame might be low. We have encountered a similar issue in the past especially when the stream is interlaced. If it's the root cause, then it has to be fixed on the firmware. You will notice similar issues with all major video player apps which makes use of similar technology.

rusukof36 said:
hi,
I have an Minix U9-H box (android 6.0) and when I play full HD streaming files from my ip tv provider using HW+ decoder, the video quality is poor. It's working fine with HW or SW decoder (The codec used by mx player is ARM V7 NEON).
I checked also in perfect player and when using HW+, it seems the player downgrade the video resolution to SD format.
Any clue ?
Chris
Click to expand...
Click to collapse
HW and HW+ uses GPU for H.264 decoding. They performance much better from SW which uses CPU for decoding. HW can perform better than HW+ in most of the Cases, but there is a chance it does not work smoothly on many devices.

Same
Same problem. SW is better than HW and HW+. (Android tv 8.1 - Mibox 3s)

lighthousehn said:
Same problem. SW is better than HW and HW+. (Android tv 8.1 - Mibox 3s)
Click to expand...
Click to collapse
It may happen when the Hardware Accelerated Decoders implemented on the device itself is buggy. Can you please contact us with screenshots of the playback on HW/HW+ and SW along with a bug reported collected from MX right after playing the file? It will help us to confirm the same.

There is no error, just low quality. HW and HW+ is same. SW is good.
The problem only occurs when viewing iptv (multicast - udp), watching the file on the hard disk is ok

lighthousehn said:
There is no error, just low quality. HW and HW+ is same. SW is good.
The problem only occurs when viewing iptv (multicast - udp), watching the file on the hard disk is ok
Click to expand...
Click to collapse
It is one of the known issues on Xiaomi's TV boxes with Oreo and Nougat firmware. Based on our past investigation, it has been found that the hardware accelerated decoder's output resolution of the video frames is much lower than the actual frame size. As both HW and HW+ relies on the decoders shipped with the device, you can notice the issues on both. Request you to contact the device manufacturer so that they can fix the same on their firmware.
If it is possible, kindly share a link with us on PM or at [email protected] so that we can also escalate the same from our end.

I also tried on my phone (Mi Mix 2s - Android 9, MIUI 10) and it gave same results.
multicast links on private network, so you can not access it: https://textuploader.com/dlohs/raw

lighthousehn said:
I also tried on my phone (Mi Mix 2s - Android 9, MIUI 10) and it gave same results.
multicast links on private network, so you can not access it: https://textuploader.com/dlohs/raw
Click to expand...
Click to collapse
Can you please try any non-xiaomi device and check again? Can you also check whether it happens if you copy the stream to a file using FFmpeg? Without a sample clip or a link, we may not be able to seek the assistance of the Xiaomi team.

MXPlayer said:
Can you please try any non-xiaomi device and check again? Can you also check whether it happens if you copy the stream to a file using FFmpeg? Without a sample clip or a link, we may not be able to seek the assistance of the Xiaomi team.
Click to expand...
Click to collapse
I don't have a non-xiaomi device. These are sample files. I saved them with VLC
http://www.mediafire.com/file/71cnwgwzsgw674b/test.ts/file
https://www.mediafire.com/file/wjhcmec367uhwxr/test1.ts/file
Let me guess a bit: The format of the service provider is 1080i, this issue relates to the deinterlacing algorithm. With HW decoder, resolution halved.

maybe recode your video?