Database Info

[BUG] Alternate HW+ Decoder problem

when using the new alternate HW+ decoder no video shows embedded subtitles......... the old hw+ decoder plays the files perfectly with subs but this new one doesn't show subtitles whatsoever........

caspianprince said:
when using the new alternate HW+ decoder no video shows embedded subtitles......... the old hw+ decoder plays the files perfectly with subs but this new one doesn't show subtitles whatsoever........
Click to expand...
Click to collapse
Can collect the bug report & share here.
FYI, now if you disable the subtitle on one video it will be disabled on further playbacks. You have to manually select the subtitle again. Once you select the subtitle it will be enabled everytime till you disable it again.
Sent from my SM-G900H using Tapatalk

ktsamy said:
Can collect the bug report & share here.
FYI, now if you disable the subtitle on one video it will be disabled on further playbacks. You have to manually select the subtitle again. Once you select the subtitle it will be enabled everytime till you disable it again.
Sent from my SM-G900H using Tapatalk
Click to expand...
Click to collapse
i know that and my subtitle is enabled....it's just that whenever i am using newer hw+ the subtitle doesn't show and whenever i am using older hw+ OR HW OR SW subtitle shows....... u don't have that problem???

caspianprince said:
i know that and my subtitle is enabled....it's just that whenever i am using newer hw+ the subtitle doesn't show and whenever i am using older hw+ OR HW OR SW subtitle shows....... u don't have that problem???
Click to expand...
Click to collapse
No, I can't reproduce. Can you provide a sample clip?
Sent from my SM-G900H using Tapatalk

here is the log......... first i played the video with alternate hw+ and the subtitle didn't show..next i played it with older hw+ and subtitle showed........ then took the report

I cannot remember what video it was, but it was an mkv, when playing a video the subtitles would show even though they were disabled, then if i enabled subtitles i would have two identical sets of subtitles, though one set was a few pixels apart from the other.
John.

caspianprince said:
here is the log......... first i played the video with alternate hw+ and the subtitle didn't show..next i played it with older hw+ and subtitle showed........ then took the report
Click to expand...
Click to collapse
Subtitle rendering & Media Playback both are individual functions. It less likely to conflict.
Just downloaded the original video & tested myself. After test & trails I have found that "Improve SSA rendering" option in Settings > Subtitle > Text is somehow affects when using new HW+ decoder for video decoding. Report passed to the developer. Just disable it as a temporary solution till the developer fixes the issue.
Edit: Update from developer
@caspianprince
It's internally fixed & next update will fix the issue with SSA subtitle rendering issue when used with new HW+.

ktsamy said:
Subtitle rendering & Media Playback both are individual functions. It less likely to conflict.
Just downloaded the original video & tested myself. After test & trails I have found that "Improve SSA rendering" option in Settings > Subtitle > Text is somehow affects when using new HW+ decoder for video decoding. Report passed to the developer. Just disable it as a temporary solution till the developer fixes the issue.
Edit: Update from developer
@caspianprince
It's internally fixed & next update will fix the issue with SSA subtitle rendering issue when used with new HW+.
Click to expand...
Click to collapse
Thank you man!

caspianprince said:
Thank you man!
Click to expand...
Click to collapse
@caspianprince Would you try latest beta version? I think this issue is fixed.
https://sites.google.com/site/mxvpen/translation/test-build

bleu8888 said:
@caspianprince Would you try latest beta version? I think this issue is fixed.
https://sites.google.com/site/mxvpen/translation/test-build
Click to expand...
Click to collapse
Just tried it..... the problem is fixed...... nice work!! Thanks

Corruption in small to medium parts of the video is a reason i dont use HW+ i would rather use HW with lower volume.
John.

Tinderbox (UK) said:
Corruption in small to medium parts of the video is a reason i dont use HW+ i would rather use HW with lower volume.
John.
Click to expand...
Click to collapse
Are you still encountering the issue even after updating to 1.9.3?
Instead of generic statements, Kindly report it along with sample video and bug report. It will be helpful to get the issues fixed.
Sent from my SM-G900H using Tapatalk

I am on the latest on Google Play, MX Player Pro 1.7.40 I am on kitkat v4.4.4 for the Rockchip RK3229
John.
ktsamy said:
Are you still encountering the issue even after updating to 1.9.3?
Instead of generic statements, Kindly report it along with sample video and bug report. It will be helpful to get the issues fixed.
Sent from my SM-G900H using Tapatalk
Click to expand...
Click to collapse

Tinderbox (UK) said:
I am on the latest on Google Play, MX Player Pro 1.7.40 I am on kitkat v4.4.4 for the Rockchip RK3229
John.
Click to expand...
Click to collapse
New HW+ is available only to the devices with android 5.0+. Old HW+ method may not be compatible with old devices especially when the android media framework is modified by the OEM or by Rom developer in case of custom rom.
Sent from my SM-G900H using Tapatalk

So if you are on v4 kitkat or under MX Player is not interested in fixing bug`s most Android users are running kitkat 27.7% as of 2016
John.

Tinderbox (UK) said:
So if you are on v4 kitkat or under MX Player is not interested in fixing bug`s most Android users are running kitkat 27.7% as of 2016
John.
Click to expand...
Click to collapse
It's not a bug. Android 5.0+ provides a official API to use system decoders in native programming language. When a particular encoding profile is not supported you may still have issues in new HW+ as well.
Sent from my SM-G900H using Tapatalk

This is on my MiniMXQ TV Box Android v4.4.4 - 1GB/8GB - Rockchip RK3229 SOC
MX Player Pro V1.7.40
Video file "Hagure Yuusha no Aesthetica - 01 10bit H.264 AAC.mp4"
HW+ - Normal video speed and sound, but image has intermittent break-up from small to large areas.
HW - Frozen perfect image, if you select another point in the video, you get 1/2 second of playback and then a freeze, perfect image
SW - video and sound quality great, but video is very jerky
Thanks for the help
John.

Tinderbox (UK) said:
This is on my MiniMXQ TV Box Android v4.4.4 - 1GB/8GB - Rockchip RK3229 SOC
MX Player Pro V1.7.40
Video file "Hagure Yuusha no Aesthetica - 01 10bit H.264 AAC.mp4"
HW+ - Normal video speed and sound, but image has intermittent break-up from small to large areas.
HW - Frozen perfect image, if you select another point in the video, you get 1/2 second of playback and then a freeze, perfect image
SW - video and sound quality great, but video is very jerky
Thanks for the help
John.
Click to expand...
Click to collapse
It looks like a system decoder issue. If it's supported it suppose to be playable in HW decoder. When you have tried HW decoder, it hows thrown a unknown error. Does any other player works? I think that particular video will have issues with every player?
Can you try MX Player Pro 1.8.9 beta 2 & share the bug report again?
Sent from my SM-G900H using Tapatalk

I am on kitkat v4.4.4
MX Player Pro 1.8.9 beta 2 needs android v5.1 or above as far as i know.
https://sites.google.com/site/mxvpen/download
John.
ktsamy said:
It looks like a system decoder issue. If it's supported it suppose to be playable in HW decoder. When you have tried HW decoder, it hows thrown a unknown error. Does any other player works? I think that particular video will have issues with every player?
Can you try MX Player Pro 1.8.9 beta 2 & share the bug report again?
Sent from my SM-G900H using Tapatalk
Click to expand...
Click to collapse

Tinderbox (UK) said:
I am on kitkat v4.4.4
MX Player Pro 1.8.9 beta 2 needs android v5.1 or above as far as i know.
https://sites.google.com/site/mxvpen/download
John.
Click to expand...
Click to collapse
Beta versions will work on Android 4.0 & above.
You can download the latest nightly version from the official beta webpage ( https://sites.google.com/site/mxvpen/translation/test-build )

Phone crashes when seeking HEVC

Phone: Google Pixel XL
Android 7.1.1
Stock ROM
MX Player v1.8.10
MX Player Custom Codec installed, HW+ encoding enabled
Ok so here's the thing, when i play a HEVC video (any resolution,8 bit or 10 bit doesnt matter either) it plays fine as long as i dont try to forward/seek. As soon as i do that, my phone crashes and reboots. This happens on HW+, but not on SW. Also, i thought the Pixel had hardware decoding for HEVC but im not able to play the video in HW decoder in MX Player.
Since the phone crashes, i dont think i can gather any logs either. Any help ?

Punkid said:
Phone: Google Pixel XL
Android 7.1.1
Stock ROM
MX Player v1.8.10
MX Player Custom Codec installed, HW+ encoding enabled
Ok so here's the thing, when i play a HEVC video (any resolution,8 bit or 10 bit doesnt matter either) it plays fine as long as i dont try to forward/seek. As soon as i do that, my phone crashes and reboots. This happens on HW+, but not on SW. Also, i thought the Pixel had hardware decoding for HEVC but im not able to play the video in HW decoder in MX Player.
Since the phone crashes, i dont think i can gather any logs either. Any help ?
Click to expand...
Click to collapse
Regarding HW+ crash, it needs logs to be collected from ADB as a system reboot will erase everything. I will ask the developer to check it out as I don't have a pixel device to test it out.
Regarding HW issue, are you playing a HEVC on MKV container..? If it's so, It's an issue which is to be solved by google. HW decoder is wrapper of Android Mediappayer API. On Nexus/Pixel devices Google doesn't implemented HEVC on mkv container. If you just remux it to mp4 (I mean without re-encoding), the video can be played in HW. So, MX Player has nothing to do with HW decoder.
Sent from my Samsung Galaxy S5 using XDA Labs

ktsamy said:
Regarding HW+ crash, it needs logs to be collected from ADB as a system reboot will erase everything. I will ask the developer to check it out as I don't have a pixel device to test it out.
Regarding HW issue, are you playing a HEVC on MKV container..? If it's so, It's an issue which is to be solved by google. HW decoder is wrapper of Android Mediappayer API. On Nexus/Pixel devices Google doesn't implemented HEVC on mkv container. If you just remux it to mp4 (I mean without re-encoding), the video can be played in HW. So, MX Player has nothing to do with HW decoder.
Sent from my Samsung Galaxy S5 using XDA Labs
Click to expand...
Click to collapse
Oh ok thanks for clarifying the HW issue.
Btw, if you could point me to a guide on how to collect logs from adb, I'd be happy to help.
Sent from my Pixel XL using Tapatalk

So what is the solution for this?
I myself having a OnePlus 3T and having same bug as crashing MX player and rebooting the device by itself when I play HEVC on mkv container.
What should I do?
How can I play that video file the ?

gakerot said:
So what is the solution for this?
I myself having a OnePlus 3T and having same bug as crashing MX player and rebooting the device by itself when I play HEVC on mkv container.
What should I do?
How can I play that video file the ?
Click to expand...
Click to collapse
Try again after enabling Alternative HW+.
Based on another report on another thread, It's basically a firmware issue & user has mentioned that leaked Nougat build has fixed the issue. Just be patient till the next system update.

InvalidDNA said:
Try again after enabling Alternative HW+.
Based on another report on another thread, It's basically a firmware issue & user has mentioned that leaked Nougat build has fixed the issue. Just be patient till the next system update.
Click to expand...
Click to collapse
Thankyou InvalidDNA

h.264 10-bit video Support

hello,
I might buy the Galaxy S8 Plus ( Snapdragon Model ) soon but need to make sure it can play an h.264 10-bit video using hardware decoding.
name of the video: [1080p][16_REF_L5.1][FLAC_5.1]Suzumiya Haruhi no Shou****su BD OP.mkv
this is a link for the sample video:
https://www.koi-sama.net/files/hi10/
I really appreciate the help, thank you.

I tried them on my Verizon 8+ and get "unsupported video codec" using the default video player.
I have not tried d/l VLC or an alternative to see if that works, it may.

could you please check using mx player h/w+ or h/w

MX Player hw+ doesn't seem to have a problem with any of the sample video decoding, got a complaint about unsupported audio (AC3) on one of the files though.

thank you for your help, I just purchased the phone ( G955U ) and it isn't working on hw+, is there a Rom or kernel you are using?

I'm using bone-stock as provided by Verizon, with all current system updates.
Videos d/l to local SD card and played off that from within MX Player. I noticed some traffic where spawning video playback via file explorer may not work in some cases so I opened the file directly in MX.
The MX Player I used was the free edition, freshly installed.
I have since bought MX Player Pro, and of course it works on my device.
System performance settings are at the default, no tweaking so far (phone is 4 days old).
Good luck, sorry I don't have more help to offer, still new with the device.

thanks for all your help, I really appreciate it.

If you haven't installed their codec pack, get it. I think it will fix your problems: MX Player Codec (ARMv7 NEON)

hello, tried it and didnt work, it does run 4k hevc 10-bit using hw but cant run h.264 10-bit unless I use sw (works well but fast battery drain).
thank you

Runs smooth and without problems or lags with the mx Player pro with the sw decoder. The hw decoder doesn't Work.

i use hw+
along with a custom codec for ac3

Yep custom MX codec canm be found here on XDA forum - use search.
It's up to 1.9.0... Anything older will get an "update codec" message....

I tried but no luck, it works on sw only, what is your phone's model?
mine is G955U Sprint Unlocked. all other codecs work ( even hevc 10-bit 4k ) but h.264 10-bit is only working on sw.

How do you setup the custom codec for AC3 (I recognize I'm being lazy by just asking...but I have a headache...)?

For C0derbear
Put on root directory of phoner or sd card and start MX player. Go to settings, and select "custom codec at bottom of list in decoder settings. Select codec with browser it opens.
That's if it doesn't detect the custom codec and ask to use it.
It will restart to apply codec...

HW+ Decoder visual artifacts on tv box

Hello i recentry bought a android tv box Mecool ms8 pro (amlogic s905X , 2GB ram , 16gb rom and runs on android 7.1)
I usally have mx player on my tablet and my phone because is the best android player out there. But this time i have a issue with HW+ decoder some .mp4 videos appears visual artifacts (like squares) i tried to add a custom codec 1.9.8 but nothing happens. I try to find the alternative HW+ but is not there... my tablet and phone has this feature.
I want to metion HW decoder works fine for the most videos but i like the 200% volume on the HW+ .
I tried vlc player and has the same issues on full hardware decoder , software works good.
If anyone has any idea tell me to try.
Thank you in advance :good:

johnys5 said:
Hello i recentry bought a android tv box Mecool ms8 pro (amlogic s905X , 2GB ram , 16gb rom and runs on android 7.1)
I usally have mx player on my tablet and my phone because is the best android player out there. But this time i have a issue with HW+ decoder some .mp4 videos appears visual artifacts (like squares) i tried to add a custom codec 1.9.8 but nothing happens. I try to find the alternative HW+ but is not there... my tablet and phone has this feature.
I want to metion HW decoder works fine for the most videos but i like the 200% volume on the HW+ .
I tried vlc player and has the same issues on full hardware decoder , software works good.
If anyone has any idea tell me to try.
Thank you in advance :good:
Click to expand...
Click to collapse
HW+ decoder basically uses the decoders available in your system. So, it may happen with all applications if there is an issue with decoder configuration in your ROM itself. As it happens with both players, probably it could be a firmware bug.
If HW decoder works, just enable SW audio. You can now raise the volume up to 200%.

Thirumalai.K said:
HW+ decoder basically uses the decoders available in your system. So, it may happen with all applications if there is an issue with decoder configuration in your ROM itself. As it happens with both players, probably it could be a firmware bug.
If HW decoder works, just enable SW audio. You can now raise the volume up to 200%.
Click to expand...
Click to collapse
If i find custom rom or upgrade firmware maybe fix the issue ?
Thank you for the answer!

No hardware decoding on H96 Max

Hi.
Recently bought H96 Max TV-Box and installed MX Player Pro on it.
But player can't play HEVC H265 videos in HW mode.
When trying to switch to HW mode it says it is not supported.
HW+ option is greyed out(not available) at all.
Currently using SW method but video playback is very bad with this method and it is impossible to watch with this method.
TV-Box based on RK3399 processor that claims full H265 hardware decoding support and I know it does because built in players can handle this file without problem with smooth playback.
How can I get smooth hardware decoding in player at this device?

hi, I'm going to receive this TV Box as well,
have you solved this problem? I'm a bit afraid of that...

IevgenSobko said:
Hi.
Recently bought H96 Max TV-Box and installed MX Player Pro on it.
But player can't play HEVC H265 videos in HW mode.
When trying to switch to HW mode it says it is not supported.
HW+ option is greyed out(not available) at all.
Currently using SW method but video playback is very bad with this method and it is impossible to watch with this method.
TV-Box based on RK3399 processor that claims full H265 hardware decoding support and I know it does because built in players can handle this file without problem with smooth playback.
How can I get smooth hardware decoding in player at this device?
Click to expand...
Click to collapse
biobio76 said:
hi, I'm going to receive this TV Box as well,
have you solved this problem? I'm a bit afraid of that...
Click to expand...
Click to collapse
Kindly share the bug report collected from MX Player help menu.
until or unless you share the bug report collected from MX Player, it's very difficult to identify the actual issue.

Thirumalai.K said:
Kindly share the bug report collected from MX Player help menu.
until or unless you share the bug report collected from MX Player, it's very difficult to identify the actual issue.
Click to expand...
Click to collapse
See attached zip file

I've been trying to get Amazon Prime Video to run on mine but it crashes every time, Android 7.1..2

@Thirumalai.K any update on this?

IevgenSobko said:
@Thirumalai.K any update on this?
Click to expand...
Click to collapse
Hi,
Actually, the issue is that system decoders in your device do not report that they can support HEVC 10bit profiles. So, MX Player does not try the hardware accelerated playbacks as several devices are known to crash when force decoding 10bit HEVC & H.264.
Based on some feedbacks from the users like you, we have decided to make this logic as optional. From 1.9.19, even if the device doesn't explicitly report it's capabilities, MX Player will list the HEVC 10bit & H264 10bit on HW+ Video Codecs list on Settings > Decoder. It can be enabled with a warning. Once you enable the HEVC 10bit or H.264 10bit, it will be tried in both HW & HW+.
We have already started rolling out the new version in stages. If you haven't received yet, you can manually grab the apk from our wesite & try yourself. Kindly leave a feedback after testing the same in your device.

Thirumalai.K said:
Hi,
Actually, the issue is that system decoders in your device do not report that they can support HEVC 10bit profiles. So, MX Player does not try the hardware accelerated playbacks as several devices are known to crash when force decoding 10bit HEVC & H.264.
Based on some feedbacks from the users like you, we have decided to make this logic as optional. From 1.9.19, even if the device doesn't explicitly report it's capabilities, MX Player will list the HEVC 10bit & H264 10bit on HW+ Video Codecs list on Settings > Decoder. It can be enabled with a warning. Once you enable the HEVC 10bit or H.264 10bit, it will be tried in both HW & HW+.
We have already started rolling out the new version in stages. If you haven't received yet, you can manually grab the apk from our wesite & try yourself. Kindly leave a feedback after testing the same in your device.
Click to expand...
Click to collapse
Just tried 1.9.19 and it works Thanks for implementing this. Will wait it to appear in Google Play Store for Pro version that I have purchased.

IevgenSobko said:
Just tried 1.9.19 and it works Thanks for implementing this. Will wait it to appear in Google Play Store for Pro version that I have purchased.
Click to expand...
Click to collapse
As we are rolling out in a stages, it may take a while. If Google Play is not yet showing the update, youn download the same from our website (http://mx.j2inter.com)

Thirumalai.K said:
As we are rolling out in a stages, it may take a while. If Google Play is not yet showing the update, youn download the same from our website (http://mx.j2inter.com)
Click to expand...
Click to collapse
Many thanks. Somehow missed link to player web site in Google Application Store. Downloaded PRO beta from there. :good: