Hi.
Recently bought H96 Max TV-Box and installed MX Player Pro on it.
But player can't play HEVC H265 videos in HW mode.
When trying to switch to HW mode it says it is not supported.
HW+ option is greyed out(not available) at all.
Currently using SW method but video playback is very bad with this method and it is impossible to watch with this method.
TV-Box based on RK3399 processor that claims full H265 hardware decoding support and I know it does because built in players can handle this file without problem with smooth playback.
How can I get smooth hardware decoding in player at this device?
hi, I'm going to receive this TV Box as well,
have you solved this problem? I'm a bit afraid of that...
IevgenSobko said:
Hi.
Recently bought H96 Max TV-Box and installed MX Player Pro on it.
But player can't play HEVC H265 videos in HW mode.
When trying to switch to HW mode it says it is not supported.
HW+ option is greyed out(not available) at all.
Currently using SW method but video playback is very bad with this method and it is impossible to watch with this method.
TV-Box based on RK3399 processor that claims full H265 hardware decoding support and I know it does because built in players can handle this file without problem with smooth playback.
How can I get smooth hardware decoding in player at this device?
Click to expand...
Click to collapse
biobio76 said:
hi, I'm going to receive this TV Box as well,
have you solved this problem? I'm a bit afraid of that...
Click to expand...
Click to collapse
Kindly share the bug report collected from MX Player help menu.
until or unless you share the bug report collected from MX Player, it's very difficult to identify the actual issue.
Thirumalai.K said:
Kindly share the bug report collected from MX Player help menu.
until or unless you share the bug report collected from MX Player, it's very difficult to identify the actual issue.
Click to expand...
Click to collapse
See attached zip file
I've been trying to get Amazon Prime Video to run on mine but it crashes every time, Android 7.1..2
@Thirumalai.K any update on this?
IevgenSobko said:
@Thirumalai.K any update on this?
Click to expand...
Click to collapse
Hi,
Actually, the issue is that system decoders in your device do not report that they can support HEVC 10bit profiles. So, MX Player does not try the hardware accelerated playbacks as several devices are known to crash when force decoding 10bit HEVC & H.264.
Based on some feedbacks from the users like you, we have decided to make this logic as optional. From 1.9.19, even if the device doesn't explicitly report it's capabilities, MX Player will list the HEVC 10bit & H264 10bit on HW+ Video Codecs list on Settings > Decoder. It can be enabled with a warning. Once you enable the HEVC 10bit or H.264 10bit, it will be tried in both HW & HW+.
We have already started rolling out the new version in stages. If you haven't received yet, you can manually grab the apk from our wesite & try yourself. Kindly leave a feedback after testing the same in your device.
Thirumalai.K said:
Hi,
Actually, the issue is that system decoders in your device do not report that they can support HEVC 10bit profiles. So, MX Player does not try the hardware accelerated playbacks as several devices are known to crash when force decoding 10bit HEVC & H.264.
Based on some feedbacks from the users like you, we have decided to make this logic as optional. From 1.9.19, even if the device doesn't explicitly report it's capabilities, MX Player will list the HEVC 10bit & H264 10bit on HW+ Video Codecs list on Settings > Decoder. It can be enabled with a warning. Once you enable the HEVC 10bit or H.264 10bit, it will be tried in both HW & HW+.
We have already started rolling out the new version in stages. If you haven't received yet, you can manually grab the apk from our wesite & try yourself. Kindly leave a feedback after testing the same in your device.
Click to expand...
Click to collapse
Just tried 1.9.19 and it works Thanks for implementing this. Will wait it to appear in Google Play Store for Pro version that I have purchased.
IevgenSobko said:
Just tried 1.9.19 and it works Thanks for implementing this. Will wait it to appear in Google Play Store for Pro version that I have purchased.
Click to expand...
Click to collapse
As we are rolling out in a stages, it may take a while. If Google Play is not yet showing the update, youn download the same from our website (http://mx.j2inter.com)
Thirumalai.K said:
As we are rolling out in a stages, it may take a while. If Google Play is not yet showing the update, youn download the same from our website (http://mx.j2inter.com)
Click to expand...
Click to collapse
Many thanks. Somehow missed link to player web site in Google Application Store. Downloaded PRO beta from there. :good:
Related
when using the new alternate HW+ decoder no video shows embedded subtitles......... the old hw+ decoder plays the files perfectly with subs but this new one doesn't show subtitles whatsoever........
caspianprince said:
when using the new alternate HW+ decoder no video shows embedded subtitles......... the old hw+ decoder plays the files perfectly with subs but this new one doesn't show subtitles whatsoever........
Click to expand...
Click to collapse
Can collect the bug report & share here.
FYI, now if you disable the subtitle on one video it will be disabled on further playbacks. You have to manually select the subtitle again. Once you select the subtitle it will be enabled everytime till you disable it again.
Sent from my SM-G900H using Tapatalk
ktsamy said:
Can collect the bug report & share here.
FYI, now if you disable the subtitle on one video it will be disabled on further playbacks. You have to manually select the subtitle again. Once you select the subtitle it will be enabled everytime till you disable it again.
Sent from my SM-G900H using Tapatalk
Click to expand...
Click to collapse
i know that and my subtitle is enabled....it's just that whenever i am using newer hw+ the subtitle doesn't show and whenever i am using older hw+ OR HW OR SW subtitle shows....... u don't have that problem???
caspianprince said:
i know that and my subtitle is enabled....it's just that whenever i am using newer hw+ the subtitle doesn't show and whenever i am using older hw+ OR HW OR SW subtitle shows....... u don't have that problem???
Click to expand...
Click to collapse
No, I can't reproduce. Can you provide a sample clip?
Sent from my SM-G900H using Tapatalk
here is the log......... first i played the video with alternate hw+ and the subtitle didn't show..next i played it with older hw+ and subtitle showed........ then took the report
I cannot remember what video it was, but it was an mkv, when playing a video the subtitles would show even though they were disabled, then if i enabled subtitles i would have two identical sets of subtitles, though one set was a few pixels apart from the other.
John.
caspianprince said:
here is the log......... first i played the video with alternate hw+ and the subtitle didn't show..next i played it with older hw+ and subtitle showed........ then took the report
Click to expand...
Click to collapse
Subtitle rendering & Media Playback both are individual functions. It less likely to conflict.
Just downloaded the original video & tested myself. After test & trails I have found that "Improve SSA rendering" option in Settings > Subtitle > Text is somehow affects when using new HW+ decoder for video decoding. Report passed to the developer. Just disable it as a temporary solution till the developer fixes the issue.
Edit: Update from developer
@caspianprince
It's internally fixed & next update will fix the issue with SSA subtitle rendering issue when used with new HW+.
ktsamy said:
Subtitle rendering & Media Playback both are individual functions. It less likely to conflict.
Just downloaded the original video & tested myself. After test & trails I have found that "Improve SSA rendering" option in Settings > Subtitle > Text is somehow affects when using new HW+ decoder for video decoding. Report passed to the developer. Just disable it as a temporary solution till the developer fixes the issue.
Edit: Update from developer
@caspianprince
It's internally fixed & next update will fix the issue with SSA subtitle rendering issue when used with new HW+.
Click to expand...
Click to collapse
Thank you man!
caspianprince said:
Thank you man!
Click to expand...
Click to collapse
@caspianprince Would you try latest beta version? I think this issue is fixed.
https://sites.google.com/site/mxvpen/translation/test-build
bleu8888 said:
@caspianprince Would you try latest beta version? I think this issue is fixed.
https://sites.google.com/site/mxvpen/translation/test-build
Click to expand...
Click to collapse
Just tried it..... the problem is fixed...... nice work!! Thanks
Corruption in small to medium parts of the video is a reason i dont use HW+ i would rather use HW with lower volume.
John.
Tinderbox (UK) said:
Corruption in small to medium parts of the video is a reason i dont use HW+ i would rather use HW with lower volume.
John.
Click to expand...
Click to collapse
Are you still encountering the issue even after updating to 1.9.3?
Instead of generic statements, Kindly report it along with sample video and bug report. It will be helpful to get the issues fixed.
Sent from my SM-G900H using Tapatalk
I am on the latest on Google Play, MX Player Pro 1.7.40 I am on kitkat v4.4.4 for the Rockchip RK3229
John.
ktsamy said:
Are you still encountering the issue even after updating to 1.9.3?
Instead of generic statements, Kindly report it along with sample video and bug report. It will be helpful to get the issues fixed.
Sent from my SM-G900H using Tapatalk
Click to expand...
Click to collapse
Tinderbox (UK) said:
I am on the latest on Google Play, MX Player Pro 1.7.40 I am on kitkat v4.4.4 for the Rockchip RK3229
John.
Click to expand...
Click to collapse
New HW+ is available only to the devices with android 5.0+. Old HW+ method may not be compatible with old devices especially when the android media framework is modified by the OEM or by Rom developer in case of custom rom.
Sent from my SM-G900H using Tapatalk
So if you are on v4 kitkat or under MX Player is not interested in fixing bug`s most Android users are running kitkat 27.7% as of 2016
John.
Tinderbox (UK) said:
So if you are on v4 kitkat or under MX Player is not interested in fixing bug`s most Android users are running kitkat 27.7% as of 2016
John.
Click to expand...
Click to collapse
It's not a bug. Android 5.0+ provides a official API to use system decoders in native programming language. When a particular encoding profile is not supported you may still have issues in new HW+ as well.
Sent from my SM-G900H using Tapatalk
This is on my MiniMXQ TV Box Android v4.4.4 - 1GB/8GB - Rockchip RK3229 SOC
MX Player Pro V1.7.40
Video file "Hagure Yuusha no Aesthetica - 01 10bit H.264 AAC.mp4"
HW+ - Normal video speed and sound, but image has intermittent break-up from small to large areas.
HW - Frozen perfect image, if you select another point in the video, you get 1/2 second of playback and then a freeze, perfect image
SW - video and sound quality great, but video is very jerky
Thanks for the help
John.
Tinderbox (UK) said:
This is on my MiniMXQ TV Box Android v4.4.4 - 1GB/8GB - Rockchip RK3229 SOC
MX Player Pro V1.7.40
Video file "Hagure Yuusha no Aesthetica - 01 10bit H.264 AAC.mp4"
HW+ - Normal video speed and sound, but image has intermittent break-up from small to large areas.
HW - Frozen perfect image, if you select another point in the video, you get 1/2 second of playback and then a freeze, perfect image
SW - video and sound quality great, but video is very jerky
Thanks for the help
John.
Click to expand...
Click to collapse
It looks like a system decoder issue. If it's supported it suppose to be playable in HW decoder. When you have tried HW decoder, it hows thrown a unknown error. Does any other player works? I think that particular video will have issues with every player?
Can you try MX Player Pro 1.8.9 beta 2 & share the bug report again?
Sent from my SM-G900H using Tapatalk
I am on kitkat v4.4.4
MX Player Pro 1.8.9 beta 2 needs android v5.1 or above as far as i know.
https://sites.google.com/site/mxvpen/download
John.
ktsamy said:
It looks like a system decoder issue. If it's supported it suppose to be playable in HW decoder. When you have tried HW decoder, it hows thrown a unknown error. Does any other player works? I think that particular video will have issues with every player?
Can you try MX Player Pro 1.8.9 beta 2 & share the bug report again?
Sent from my SM-G900H using Tapatalk
Click to expand...
Click to collapse
Tinderbox (UK) said:
I am on kitkat v4.4.4
MX Player Pro 1.8.9 beta 2 needs android v5.1 or above as far as i know.
https://sites.google.com/site/mxvpen/download
John.
Click to expand...
Click to collapse
Beta versions will work on Android 4.0 & above.
You can download the latest nightly version from the official beta webpage ( https://sites.google.com/site/mxvpen/translation/test-build )
Phone: Google Pixel XL
Android 7.1.1
Stock ROM
MX Player v1.8.10
MX Player Custom Codec installed, HW+ encoding enabled
Ok so here's the thing, when i play a HEVC video (any resolution,8 bit or 10 bit doesnt matter either) it plays fine as long as i dont try to forward/seek. As soon as i do that, my phone crashes and reboots. This happens on HW+, but not on SW. Also, i thought the Pixel had hardware decoding for HEVC but im not able to play the video in HW decoder in MX Player.
Since the phone crashes, i dont think i can gather any logs either. Any help ?
Punkid said:
Phone: Google Pixel XL
Android 7.1.1
Stock ROM
MX Player v1.8.10
MX Player Custom Codec installed, HW+ encoding enabled
Ok so here's the thing, when i play a HEVC video (any resolution,8 bit or 10 bit doesnt matter either) it plays fine as long as i dont try to forward/seek. As soon as i do that, my phone crashes and reboots. This happens on HW+, but not on SW. Also, i thought the Pixel had hardware decoding for HEVC but im not able to play the video in HW decoder in MX Player.
Since the phone crashes, i dont think i can gather any logs either. Any help ?
Click to expand...
Click to collapse
Regarding HW+ crash, it needs logs to be collected from ADB as a system reboot will erase everything. I will ask the developer to check it out as I don't have a pixel device to test it out.
Regarding HW issue, are you playing a HEVC on MKV container..? If it's so, It's an issue which is to be solved by google. HW decoder is wrapper of Android Mediappayer API. On Nexus/Pixel devices Google doesn't implemented HEVC on mkv container. If you just remux it to mp4 (I mean without re-encoding), the video can be played in HW. So, MX Player has nothing to do with HW decoder.
Sent from my Samsung Galaxy S5 using XDA Labs
ktsamy said:
Regarding HW+ crash, it needs logs to be collected from ADB as a system reboot will erase everything. I will ask the developer to check it out as I don't have a pixel device to test it out.
Regarding HW issue, are you playing a HEVC on MKV container..? If it's so, It's an issue which is to be solved by google. HW decoder is wrapper of Android Mediappayer API. On Nexus/Pixel devices Google doesn't implemented HEVC on mkv container. If you just remux it to mp4 (I mean without re-encoding), the video can be played in HW. So, MX Player has nothing to do with HW decoder.
Sent from my Samsung Galaxy S5 using XDA Labs
Click to expand...
Click to collapse
Oh ok thanks for clarifying the HW issue.
Btw, if you could point me to a guide on how to collect logs from adb, I'd be happy to help.
Sent from my Pixel XL using Tapatalk
So what is the solution for this?
I myself having a OnePlus 3T and having same bug as crashing MX player and rebooting the device by itself when I play HEVC on mkv container.
What should I do?
How can I play that video file the ?
gakerot said:
So what is the solution for this?
I myself having a OnePlus 3T and having same bug as crashing MX player and rebooting the device by itself when I play HEVC on mkv container.
What should I do?
How can I play that video file the ?
Click to expand...
Click to collapse
Try again after enabling Alternative HW+.
Based on another report on another thread, It's basically a firmware issue & user has mentioned that leaked Nougat build has fixed the issue. Just be patient till the next system update.
InvalidDNA said:
Try again after enabling Alternative HW+.
Based on another report on another thread, It's basically a firmware issue & user has mentioned that leaked Nougat build has fixed the issue. Just be patient till the next system update.
Click to expand...
Click to collapse
Thankyou InvalidDNA
(Yes, I know i already asked about this in the Asus Zenfone 3 subforum.)
The title says it all. Basically MX Player plays HEVC encoded videos on this phone using software decoding, even though this device has hardware decoding support for that codec. Can anyone explain it to me why?
I will attach a bug report as soon as I figure out how add attachments.
AronNemeth2001 said:
(Yes, I know i already asked about this in the Asus Zenfone 3 subforum.)
The title says it all. Basically MX Player plays HEVC encoded videos on this phone using software decoding, even though this device has hardware decoding support for that codec. Can anyone explain it to me why?
I will attach a bug report as soon as I figure out how add attachments.
Click to expand...
Click to collapse
Hi,
It depends. Not all HEVC files are same. For example your device may only support HEVC main profile upto 1080P @ 30fps.
In such cases, you can't play any HEVC 4K file or an HEVC file encoded with the Main10 profile or a video HEVC video with 60fps (in HW+, it may lag).
If you can't upload the logs here, you can share the link after uploading to anywhere else (like Google Drive, Dropbox, etc.,).
If you have issues with links as well, then just mask it ( Like replace http with h**p)
Thanks for the reply!
Here is the report:
h**ps://drive.google.com/file/d/14lguX8sJefjLzBS7w2vOaoqMjQaufn4u/view?usp=drivesdk
AronNemeth2001 said:
Thanks for the reply!
Here is the report:
h**ps://drive.google.com/file/d/14lguX8sJefjLzBS7w2vOaoqMjQaufn4u/view?usp=drivesdk
Click to expand...
Click to collapse
There is no log about the playback. Maybe some other app is generating too many logs.
Kindly Increase the log buffer size on developer options on your system & collect the log again immediately after attempting to play in HW & HW+.
Never mind, I've figured it out. The problem was that the videos I tried to play were encoded at level 4, while my phone only supports hardware decoding up to level 3.1.
Again, thanks for your help.
hi,
I have an Minix U9-H box (android 6.0) and when I play full HD streaming files from my ip tv provider using HW+ decoder, the video quality is poor. It's working fine with HW or SW decoder (The codec used by mx player is ARM V7 NEON).
I checked also in perfect player and when using HW+, it seems the player downgrade the video resolution to SD format.
Any clue ?
Chris
rusukof36 said:
hi,
I have an Minix U9-H box (android 6.0) and when I play full HD streaming files from my ip tv provider using HW+ decoder, the video quality is poor. It's working fine with HW or SW decoder (The codec used by mx player is ARM V7 NEON).
I checked also in perfect player and when using HW+, it seems the player downgrade the video resolution to SD format.
Any clue ?
Chris
Click to expand...
Click to collapse
It should be a bug in the system decoder. In HW+, MX Player passes the frames to the system decoders to directly decode. Probably, the resolution of the decoded frame might be low. We have encountered a similar issue in the past especially when the stream is interlaced. If it's the root cause, then it has to be fixed on the firmware. You will notice similar issues with all major video player apps which makes use of similar technology.
rusukof36 said:
hi,
I have an Minix U9-H box (android 6.0) and when I play full HD streaming files from my ip tv provider using HW+ decoder, the video quality is poor. It's working fine with HW or SW decoder (The codec used by mx player is ARM V7 NEON).
I checked also in perfect player and when using HW+, it seems the player downgrade the video resolution to SD format.
Any clue ?
Chris
Click to expand...
Click to collapse
HW and HW+ uses GPU for H.264 decoding. They performance much better from SW which uses CPU for decoding. HW can perform better than HW+ in most of the Cases, but there is a chance it does not work smoothly on many devices.
Same
Same problem. SW is better than HW and HW+. (Android tv 8.1 - Mibox 3s)
lighthousehn said:
Same problem. SW is better than HW and HW+. (Android tv 8.1 - Mibox 3s)
Click to expand...
Click to collapse
It may happen when the Hardware Accelerated Decoders implemented on the device itself is buggy. Can you please contact us with screenshots of the playback on HW/HW+ and SW along with a bug reported collected from MX right after playing the file? It will help us to confirm the same.
There is no error, just low quality. HW and HW+ is same. SW is good.
The problem only occurs when viewing iptv (multicast - udp), watching the file on the hard disk is ok
lighthousehn said:
There is no error, just low quality. HW and HW+ is same. SW is good.
The problem only occurs when viewing iptv (multicast - udp), watching the file on the hard disk is ok
Click to expand...
Click to collapse
It is one of the known issues on Xiaomi's TV boxes with Oreo and Nougat firmware. Based on our past investigation, it has been found that the hardware accelerated decoder's output resolution of the video frames is much lower than the actual frame size. As both HW and HW+ relies on the decoders shipped with the device, you can notice the issues on both. Request you to contact the device manufacturer so that they can fix the same on their firmware.
If it is possible, kindly share a link with us on PM or at [email protected] so that we can also escalate the same from our end.
I also tried on my phone (Mi Mix 2s - Android 9, MIUI 10) and it gave same results.
multicast links on private network, so you can not access it: https://textuploader.com/dlohs/raw
lighthousehn said:
I also tried on my phone (Mi Mix 2s - Android 9, MIUI 10) and it gave same results.
multicast links on private network, so you can not access it: https://textuploader.com/dlohs/raw
Click to expand...
Click to collapse
Can you please try any non-xiaomi device and check again? Can you also check whether it happens if you copy the stream to a file using FFmpeg? Without a sample clip or a link, we may not be able to seek the assistance of the Xiaomi team.
MXPlayer said:
Can you please try any non-xiaomi device and check again? Can you also check whether it happens if you copy the stream to a file using FFmpeg? Without a sample clip or a link, we may not be able to seek the assistance of the Xiaomi team.
Click to expand...
Click to collapse
I don't have a non-xiaomi device. These are sample files. I saved them with VLC
http://www.mediafire.com/file/71cnwgwzsgw674b/test.ts/file
https://www.mediafire.com/file/wjhcmec367uhwxr/test1.ts/file
Let me guess a bit: The format of the service provider is 1080i, this issue relates to the deinterlacing algorithm. With HW decoder, resolution halved.
maybe recode your video?
Hi all,
My problem is when I go to watch something through mx player pro on my fire tv box it plays for around 10 seconds the the blue circle comes on and it changes the codec to hw if it was on hw+ to begin with and it does the same the other way round.
If I leave it to play after this happens then it crashes around the 30 minute mark?
I have mx player pro installed on my fire stick and it works fine.
Are there any known issues when using a fire tv box with mx player or is it just something I need to change in the settings?
Any help greatly appreciated
Tia
Wolfie71 said:
My problem is when I go to watch something through mx player pro on my fire tv box it plays for around 10 seconds the the blue circle comes on and it changes the codec to hw if it was on hw+ to begin with and it does the same the other way round.
Click to expand...
Click to collapse
MX Player Pro is not available for the fire stick devices. From where you have purchased? If you are using a patched version, the issue could have caused by the improper patching.
HW decoder just uses the Android MediaPlayer API implemented on the device. When It fails with an error, it will try the next decoder (i.e HW+). HW+ Decoder basically uses the same system decoder but on the MX Player's media framework. Since both fails, either it could be an issue with the decoders implemented on the device or it could be an issue with the content. Kindly collect a bug report and share with us. It will help us to investigate further.
Thanks for that info
Do you have a Bluestacks? If not then you must install it first in order for the apps will run faster and better.
MX player equalizer not working in smart TV
MXPlayer said:
MX Player Pro is not available for the fire stick devices. From where you have purchased? If you are using a patched version, the issue could have caused by the improper patching.
HW decoder just uses the Android MediaPlayer API implemented on the device. When It fails with an error, it will try the next decoder (i.e HW+). HW+ Decoder basically uses the same system decoder but on the MX Player's media framework. Since both fails, either it could be an issue with the decoders implemented on the device or it could be an issue with the content. Kindly collect a bug report and share with us. It will help us to investigate further.
Click to expand...
Click to collapse
Dear Sir,
I have installed MX player in my Smart TV , but unfortunately equalizer option in not showing in the app, like mobile,
If you have any solution then please revert Sir , I am looking for the solution from last 6 month,, plzz help