Last night, someone left the room and turned off the light, and I thought I had set my tablet down on a stable, level surface. Well, one thing led to another, and it fell to the concrete floor, and the power button landed just so and busted. So now I can't turn it off.... Or on, ever again. So I'm desperately making sure it stays charged and on until I figure something out. What can I do? Will NVIDIA fix it? Hopefully not for an arm and a leg?
That's a joke, right? ?
Niii4 said:
That's a joke, right? ��
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No.
So, the power button fell off? Photo?
Contact nvidia. See what price they quote, chances are you won't like it though. If you don't have it insured you could always see if you can buy a broken, spares and repairs device from online. Might be worth seeing if you can order just the part.
Is it just the power button that is damaged or do you think the switch is damaged itself?
Sent from my SHIELD Tablet using Tapatalk
They approved the RMA. Just waiting to hear back from them.
doesnt your shield turn on when plug in a charger?
robgee789 said:
doesnt your shield turn on when plug in a charger?
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You mean when it's dead? No. Just displays a big battery with green juice in it. If I were to tap the power button, it would briefly show this again. If I held it, it would power up and show the NVIDIA logo.
Ah OK my bad mate
Sent from my SHIELD Tablet K1 using Tapatalk
Get a new power button.
Niii4 said:
Get a new power button.
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Oh, yeah, that's just SO easy.
Related
So everything was working fine but my volume button seemed to be sticking. So I reset the device hoping it might help, but now it will not turn on at all.
Called ASUS they bumped me up the command chain and I am waiting for a callback.
This sucks.
sometimes it will get stuck in odd modes, try holding the power button for a while (15~20 seconds), then try and start the tab again and make sure it isn't plugged in to your PC.
mattlreese said:
So everything was working fine but my volume button seemed to be sticking. So I reset the device hoping it might help, but now it will not turn on at all.
Called ASUS they bumped me up the command chain and I am waiting for a callback.
This sucks.
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Click to collapse
wasnt by any chance your volume up button that was stuck was it?
dcmtnbkr said:
wasnt by any chance your volume up button that was stuck was it?
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Also this, transformer will not boot with volume up button pressed.
seshmaru said:
Also this, transformer will not boot with volume up button pressed.
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Indeed, it goes into a mode that allows connection with nvflash
dcmtnbkr said:
wasnt by any chance your volume up button that was stuck was it?
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It was the volume up button that was stuck and my guess still is. The buttons felt weird right out of the box too. Have others been having this issue.
haven't seen any, try and pressing the volume button so it evens out and then booting?
Did as much as I could do with volume no help, if the nvflash mode was on would the screen turn on at all? My device just looks totally dead.
that's indeed what it does with volume up + power on, screen stays dead.
If you enter NVFlash mode, the display does not start up, but if you connect to your PC via USB, you should see an "APX" USB device.
Unfortunately this doesn't help much as there is nothing you can do with it in this mode.
Well I fixed it, would not have done so without your help. I sorta pried open the plastic that wraps around the edge of the device (the bezel its called I guess) with a small screw driver and fiddled around with the volume buttons until the unstuck.
mattlreese said:
Well I fixed it, would not have done so without your help. I sorta pried open the plastic that wraps around the edge of the device (the bezel its called I guess) with a small screw driver and fiddled around with the volume buttons until the unstuck.
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Click to collapse
Good to here. Further evidence that they rushed these a bit. Oh well.
Yeah the gray plastic piece that goes around the edge of the device feels very cheep. It does not stay attached very well which is how I think the volume button got stuck.
mattlreese said:
Yeah the gray plastic piece that goes around the edge of the device feels very cheep. It does not stay attached very well which is how I think the volume button got stuck.
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Grey plastic piece around the edge? Do you mean the plastic back cover? Cos round the edge of my eee pad its all metal. If its plastic it sounds like you don't have a final retail model.
stuntdouble said:
Grey plastic piece around the edge? Do you mean the plastic back cover? Cos round the edge of my eee pad its all metal. If its plastic it sounds like you don't have a final retail model.
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Yea, I was wondering this too. Can you take pictures?
mattlreese said:
So everything was working fine but my volume button seemed to be sticking. So I reset the device hoping it might help, but now it will not turn on at all.
Called ASUS they bumped me up the command chain and I am waiting for a callback.
This sucks.
Click to expand...
Click to collapse
Mine did that to me too in class, my heart stopped when it wouldnt turn on
I held the power button for about 10 seconds, no success
Let it sit for a few min, then tried it again, then it worked
I may have pressed the power button differently , can remember, like towards the edge
I also may have wiggle the buttons around, not sure, i was freaking out and tried every button combo lol
dcmtnbkr said:
Yea, I was wondering this too. Can you take pictures?
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Now that I look at it it does feel like metal, but its very thin and almost feels like plastic.
Something must have happened during shipping becasue the volume buttons work better now then they did when I first unboxed it
Asus Reset
Try Holding down the Power Button and the Down Volume Button, Everything else seemed to do nothing
Woke up this morning and it appears my TF had entered this "OFF" state. I held the power button for about 10 seconds and it rebooted. I had the lock screen and the wifi notifications turned off so that doesn't seem to be a solution.I Hope this is something that Asus can fix with an update as I bought this from Newegg and I can't return it for a refund...
Sent from my EVO using XDA App
dcmtnbkr said:
Good to here. Further evidence that they rushed these a bit. Oh well.
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Uh oh, don't say that around here, some people don't want to know the ugly truth about how a tablet like this sells for $400
The power button suddenly quit working today. I left it in my grandparents car while we were in church (boring) and after church, I tried to turn it on, but the power button didn't do anything! So when we got home, I plugged it in, then the screen came on as if nothing was wrong. I tried pressing the power button, but nothing happened. Is there any way to reboot it without the power button (and no I am not rooted, I'm keeping my tablet stock, unlike my DInc )? Do you think it's a hardware (button) problem or a software problem? The button clicks when you press it just as it always has, so I don't know what the problem is
Thanks in advance
Sounds like black screen of death. Nothing serious, just hold power button for 10 seconds, then start it again and it should be fine.
Otherwise root and flash netformer 1.4r2, which may or may not fix the issue.
I already tried that. Lol. The power button itself isn't responding to anything
I had same problem yester day in school. I put my transformer on the desk and nothing else. When I wanted to turn it on nothing happens. In house i put the power cable to it and it worked, but power button isn't working...
You can probably find a widget or three that will allow you to reboot.
DO you have ADB setup? You can ADB reboot.
RMA time?
Mine had the same problem shortly after I purchased during the summer. I ended up having to send it in to be repaired under warrenty. According to the repair sheet they replaced a daughter board.
Futur Innovations said:
HELP!!! Power Button Not Working!!!!
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No one can help you except Asus. Sounds like you need an RMA.
I had a similar problem with my volume button exactly two weeks after getting my Transformer. I promptly returned it to Best Buy and exchanged it for a new one. Luckily I was still within my return/exchange period (by the skin of my teeth).
I now try to avoid using the hardware buttons as much as possible. I use the audio manager app to control the volume and plug the device in to turn it on (I try to use the power button as little as possible). I'm not rooted so I have to use the button to turn of my device.
Those buttons always felt a bit flimsy to me and I see it as the biggest build quality issue with the Transformer.
RojasTKD said:
I'm not rooted so I have to use the button to turn of my device.
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Click to collapse
You don't need Root to have a screen button to turn off your TF.
All you need is the free app 'Screen Off and Lock'
It's an excellent App with a lot of amusing tools for switching the screen off.
I have it installed on my non-rooted Samsung Galaxy SII. The Market says it is compatible with the TF.
Beards said:
You don't need Root to have a screen button to turn off your TF.
All you need is the free app 'Screen Off and Lock'
It's an excellent App with a lot of amusing tools for switching the screen off.
I have it installed on my non-rooted Samsung Galaxy SII. The Market says it is compatible with the TF.
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Click to collapse
I meant actually shutting the device off, is in powering off. But thanks, it will be a useful app anyway.
RojasTKD said:
I meant actually shutting the device off, is in powering off. But thanks, it will be a useful app anyway.
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Ahh... I see. Hope you find the App interesting anyway. It does have quite a few comical methods in switching off.
Beards said:
Ahh... I see. Hope you find the App interesting anyway. It does have quite a few comical methods in switching off.
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Yeah I I'm trying it out. I clicked on your thanks button.
I'll eventually root my TF and try out an app that will allow me to shut down my TF without using the hardware button. My TF is a B7O but I think it an early rootable version.
RojasTKD said:
Yeah I I'm trying it out. I clicked on your thanks button.
I'll eventually root my TF and try out an app that will allow me to shut down my TF without using the hardware button. My TF is a B7O but I think it an early rootable version.
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Click to collapse
Good luck with the root and many thanks for the Thank You. Each vote comes in handy when my surgical team check my votes at the end of each week.
My wallet then goes into hiding.
You should find one back to you.
Just letting you know that my power button died while the unit was still quite new. I ended up having to send it back for repairs to the dreaded Texas center (at my cost I may add) but they got it back in about a week and it seems to work, at least for the time being. Between that and having had to have my dock repaired this has been the most problematic tablet/computer I have ever owned. It is actually a pretty nice unit in many ways, but build quality seems to be pretty abysmal. What worries me is that if it has so many problems when it is new, what will it be like when it has a bit of age on it? This has also prevented me from rooting it until the warranty is over, since if something like this goes wrong and you can't restore it to stock they won't fix it.
I had the same problem after I got a new cover. The power button did not do anything while in the cover, when I took it out of the new cover the power button works perfectly. The new cover has magnets for closing it. I belive the magnets were causing interference. Everything is good now.
I bought an Inspire 4G off craigslist and the seller stated the phone wouldn't turn on but I was hoping I could fix it. This is what I discovered:
1) The phone won't turn on, no white boot screen, nothing
2) When I press the power button there is a light that blinks rapidly and it's orange at the top left of the earpiece, not green like I've read online about. Its stops blinking when I let go of the power button.
3) When I have the phone plugged into the wall charger the orange light blinks again constantly, very rapidly.
4) I tried connecting the phone to my computer through USB and it wouldn't recognize it.
Anyone have any idea what might be the problem or what I can do to fix it?
I would leave it on charge for a while then follow brick instructions in sticky, had a bad flash that did that
Sent from my HTC Desire HD using XDA Premium App
How much did you pay for it? Haha and yeah I tottaly agree with ^^^ let it charge for a while.
I've had the same thing happen to me a few times, and all I had to do was pull out the battery and then everything went back to normal.
rboone - how long is a while? I left it charging last night for about 7 hours lol.
ThEiiNoCeNT - I paid $100.
zamula - I pulled the battery out too. I tried everything I could think of. I wanted to try to connect it to my computer to unbrick it but it wouldn't recognize it, I haven't tried ODIN or anything like that, but it didn't recognize it through "My Computer". When you take the battery cover off does the battery just slide out? Mine slides out, it doesn't click in or anything.
crossover37 said:
rboone - how long is a while? I left it charging last night for about 7 hours lol.
ThEiiNoCeNT - I paid $100.
zamula - I pulled the battery out too. I tried everything I could think of. I wanted to try to connect it to my computer to unbrick it but it wouldn't recognize it, I haven't tried ODIN or anything like that, but it didn't recognize it through "My Computer". When you take the battery cover off does the battery just slide out? Mine slides out, it doesn't click in or anything.
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Click to collapse
Can you get it into hboot? And you can't use Odin that's a Samsung firmware for Samsung phones. You will need to get the ruu
Sent from my Inspire 4G using XDA Premium App
trell959 said:
Can you get it into hboot? And you can't use Odin that's a Samsung firmware for Samsung phones. You will need to get the ruu
Sent from my Inspire 4G using XDA Premium App
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Click to collapse
No, the screen won't turn on at all. Oh ok, I thought maybe Odin was only for Samsung. Just download the exe from this thread (link below) and follow the steps? Is there anything specific I should do since my phone won't even boot and I can't get my computer to recognize it?
http://forum.xda-developers.com/showthread.php?t=952224
Have you tried holding the volume down button and pressing the power button?
Racing666 said:
Have you tried holding the volume down button and pressing the power button?
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Yes. I pressed the volume down button and held it and then pressed the power button. When the power button was pressed the orange light blinked again. It didn't turn on though.
crossover37 said:
Yes. I pressed the volume down button and held it and then pressed the power button. When the power button was pressed the orange light blinked again. It didn't turn on though.
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Click to collapse
Did the person you bought it from offer any kind of hint as to what happened to the phone that caused this condition?
Probably not pre-sale, but now that he has your money, perhaps he'll be more willing to open up about it.
Scott_S said:
Did the person you bought it from offer any kind of hint as to what happened to the phone that caused this condition?
Probably not pre-sale, but now that he has your money, perhaps he'll be more willing to open up about it.
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Click to collapse
Not really, I texted him now to see if he can give me some more info. We'll see what he says.
Something I noticed now is that the orange light doesn't blink when I press the power button without the phone plugged in, it did earlier with the phone plugged in and without it plugged in (just running on battery). Not sure if that's good or bad.
Probably dropped in water. Its toast most likely.
Sent from my Desire HD using XDA Premium App
quangxha said:
Probably dropped in water. Its toast most likely.
Sent from my Desire HD using XDA Premium App
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Yea, I just checked the indicator and it's read. Water damaged! I tried to find the water damage indicator yesterday when I bought it but couldn't see it.
So...is it too late to try the rice in the bag trick? The orange light flickers...I'm wondering if that means anything positive.
If it is water damaged and you have no chance of turning it on I would throw it in rice anyways...
ThEiiNoCeNT said:
If it is water damaged and you have no chance of turning it on I would throw it in rice anyways...
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Click to collapse
Ok, I'll try it. Take the phone apart and drop the pieces in rice? Put the phone without the battery in it in the bag of rice? or put the phone with the battery in it with the pieces on it as well (battery cover, sim card/sd card cover)?
I heard dropping it in rubbing alcohol helps too...should I avoid this and just try the rice?
crossover37 said:
Not really, I texted him now to see if he can give me some more info. We'll see what he says.
Something I noticed now is that the orange light doesn't blink when I press the power button without the phone plugged in, it did earlier with the phone plugged in and without it plugged in (just running on battery). Not sure if that's good or bad.
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Click to collapse
Well, now that you've mentioned the condition of the water damage indicator, I wouldn't hold my breath waiting for a response from the seller.
Dude's prolly in Canada by now.
Part it out on the bay. Prolly get more then 100 for it.
tweaked said:
Part it out on the bay. Prolly get more then 100 for it.
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Good idea. If that screen is in working condition, there's all sorts of peeps with shattered screens running around these parts. Or there was, at least.
I don't know how you'd go about testing it out, without a known working secondary inspire laying around willing to be a frankenstein test subject.
Scott_S said:
Good idea. If that screen is in working condition, there's all sorts of peeps with shattered screens running around these parts. Or there was, at least.
I don't know how you'd go about testing it out, without a known working secondary inspire laying around willing to be a frankenstein test subject.
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Go to bed Scott!!! Oops me too.
henrybravo said:
Go to bed Scott!!! Oops me too.
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Almost there.
One or two more obnoxious, off-topic, and completely useless posts, and then I'll call it quits for the day.
So long story short, I was packing for a trip and my Transformer slid off my table onto the floor (about a 3-4ft drop). No visible damage, so I thought it was ok. That was until I got to the airport and tried to turn it on. Nothing will get it to turn on. It seems when I press the power button, I hear a click inside. Not sure what that is.
I have a square trade warranty that covers accidental damage, but i'm in cali until the new year so i'm waiting till I get home.
Anyone know what the click might be?
Broken power button maybe?
I have no idea what the internals to the power button look like, but I doubt it. Usually when I plug in my tablet it will auto turn on, which it does not do anymore, unfortunately.
The click could be a power jump between 2 connection points that used to be together. Whenever you have a joint that is disjointed, you get a clicking sound when power is trying to go through.
goodintentions said:
The click could be a power jump between 2 connection points that used to be together. Whenever you have a joint that is disjointed, you get a clicking sound when power is trying to go through.
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Makes sense. I guess I'll just wait till I get home to send it in. I was just curious about the clicking. Thanks.
Hey...at least it didn't crack the screen from a 3-4 feet fall! Curious...was it onto a carpeted floor?
you can try here first if u like
http://forum.xda-developers.com/showthread.php?t=1391254
Sent from my Transformer TF101 using xda premium
SiNJiN76 said:
Hey...at least it didn't crack the screen from a 3-4 feet fall! Curious...was it onto a carpeted floor?
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Click to collapse
nope, laminated kitchen floor, wood underneath
txtmikhail said:
you can try here first if u like
http://forum.xda-developers.com/showthread.php?t=1391254
Sent from my Transformer TF101 using xda premium
Click to expand...
Click to collapse
again if it was the power button, it would turn on when i plug it in.
Back from Cali, Transformer finally on it's way in for repair or (hopefully) refund. If I do get a refund, waiting for the 1080p Prime
tekkitan said:
So long story short, I was packing for a trip and my Transformer slid off my table onto the floor (about a 3-4ft drop). No visible damage, so I thought it was ok. That was until I got to the airport and tried to turn it on. Nothing will get it to turn on. It seems when I press the power button, I hear a click inside. Not sure what that is.
I have a square trade warranty that covers accidental damage, but i'm in cali until the new year so i'm waiting till I get home.
Anyone know what the click might be?
Click to expand...
Click to collapse
The click you hear is the camera shutter opening
Sent from my Transformer TF101 using Tapatalk
So I sent a text before dinner, put my phone down on the table, and ate. When I finished and tried to check my phone, it was off. The power key is unresponsive, along with no vibration on hold. I've done all the possible button holds for about a minute. It doesn't seem to register at all when plugged into the computer. I have a crack in my screen from an unfortunate drop about a month ago, so I know RMA is off the table.
Is there anyway I can fix this, or is this a case of ponying up for a replacement?
PS: It's also rooted, with CF-autorooter if I remember properly, with stock 4.4.2
marty_13 said:
So I sent a text before dinner, put my phone down on the table, and ate. When I finished and tried to check my phone, it was off. The power key is unresponsive, along with no vibration on hold. I've done all the possible button holds for about a minute. It doesn't seem to register at all when plugged into the computer. I have a crack in my screen from an unfortunate drop about a month ago, so I know RMA is off the table.
Is there anyway I can fix this, or is this a case of ponying up for a replacement?
PS: It's also rooted, with CF-autorooter if I remember properly, with stock 4.4.2
Click to expand...
Click to collapse
If the phone doesn't respond to any key combinations, there's little you can do with it.
Why not try to RMA it? If it's a little crack, I doubt whether they will deny RMA. Besides that, you've got nothing to loose.
vin4yak said:
If the phone doesn't respond to any key combinations, there's little you can do with it.
Why not try to RMA it? If it's a little crack, I doubt whether they will deny RMA. Besides that, you've got nothing to loose.
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Haha, you've got a point! Thank you for confiriming
marty_13 said:
Haha, you've got a point! Thank you for confiriming
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np m8. Good luck with the RMA! :good: