Phone stuck on a black screen during or after a call? - Samsung Galaxy J7 Questions & Answers

During a phone call screen on my samsung j7h just goes black and I cant turn it on, even after a call. I have to wait for other caller to hung up and then I can turn screen on. Sometimes it works ok - when I remove j7 of my ear screen turns on but most of times it is always black during and after a call regardless is my phone on my ear or not. I have glass protector but it is original for j7 with holes on right places. I tried *#7353# and everything works fine but during a call I have a problem. It is still lollipop.

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Screen is grey/blank HELP!

My screen all of a sudden when I turn on my phone, its grey. No color, words, or anything. Blank screen- no cracks or I dont think its due to a cracked screen.
The phone works because when I call it it rings and I would slide the middle area and its able to pickup the call.
Tried disconnecting the battery for a few minutes. did not solve the issue.
Any suggestions?

phone call problems

Been running lollipop on my nexus 5 for a few days now. I have notice a few bugs when in a phone call. When i put the phone up too my ear, the screen doesnt always go black, sometimes it just dims, and when the big red end call button touches my cheek, the call disconnects. The second problem when the screen only dimes, my ear pulls down the notification tab and activates what ever notification are showing. I never had these problems with kitkat. Anyone else noticing these problems.
Yes...
I have same problem...
Sometimes in a call, the screen lights up even with my nexus flip case closed....
eric1212 said:
Been running lollipop on my nexus 5 for a few days now. I have notice a few bugs when in a phone call. When i put the phone up too my ear, the screen doesnt always go black, sometimes it just dims, and when the big red end call button touches my cheek, the call disconnects. The second problem when the screen only dimes, my ear pulls down the notification tab and activates what ever notification are showing. I never had these problems with kitkat. Anyone else noticing these problems.
Click to expand...
Click to collapse
Am I the only one to want a gif of your ear pulling down the notification tab?

[Q] Problem with blank screen when call ending.

Hello.
I changed ROM from stock 2.3.5 to CM11 Open Desire) and now i have problem with ending calls. When i'm initiating call or respond to the incoming call, after closing phone to ear, screen goes blank. It's normally. But when i want to end this call, after removing phone from ear, sometimes screen doesn't get to work for several seconds and i can't tap the hang up button. Sometimes i have to wait for the other side to hung up to get the screen back to work. Until this, the phone not respond for buttons. Sometimes screen back to work and there is a calendar app running and bluetooth turning on (and both of them were off before call).
Sometimes everything is ok and i can't figure out - where is problem?.
I'm 100% sure that it's not a problem with proximity sensor, because on stock ROM sensor worked perfectly.

Screen problem

Few days ago suddenly I noticed that there was a black line on my screen (from top to bottom).After some time I noticed that everything on my screen is blinking(or shaking) and then after some time screen went black.But I can turn on my mobile,I can recive a call by guessing where is call recive button ,msg r coming(as I can hear msg tone).but screen is blank.no mi logo or cm boot animation.twrp screen is also blank.I can also wipe data from twrp by guessing the button. What I have to do?
The screen might be dead.

Screen goes blank when answering calls

The screen on my J7 is going blank every time I place a call or answer one. The phone becomes totally unresponsive; I have to wait until the other side ends the call (or pull the battery). It does not do this if I answer in the Lollipop heads-up popup window, only in the full calling/phone screen. I have tested the proximity sensor, and it is working fine. No case or screen protector on the phone. Like I said, it only goes blank with the full calling screen.
Any ideas? Thanks!
SM-J7008
Lollipop 5.1
Flashed to J7008ZMU1AQG2 (2017-07-18)

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