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[Q] OTA update error with unlocked and rooted Moto G

Hi,
I've got an off-contract Moto G, unlocked the official way, and rooted with the "superboot" method. I didn't flash any custom recovery.
Today I got the notification for the 4.4.2 OTA update. But after downloading it, once rebooted the update installation lead to an "Error" message without further information. The device then reboots and is still on 4.3.
Did anyone else meet the same problem ? Do you have to unroot/relock my moto g ? Is there a log file somewhere on the device which explains what the exact error is during the update process ?
Thanks a lot for any help !

You have to unroot the phone.

Ok, thanks for the reply.
And is there a way do unroot it without flashing the stock firmware and thus erasing the phone data ?

nozav said:
Ok, thanks for the reply.
And is there a way do unroot it without flashing the stock firmware and thus erasing the phone data ?
Click to expand...
Click to collapse
You can unroot from within the superuper app, clear the caches in recovery, reboot and retry.

gee2012 said:
You can unroot from within the superuper app, clear the caches in recovery, reboot and retry.
Click to expand...
Click to collapse
Thanks for the advice, but unfortunately it doesn't seem to work. I still get the "Error" message during update. I guess I'm good for a full stock ROM flash, now...
EDIT : I finally flash a stock retail ROM, and everything went smoothly. And the good news is that I didn't lost any data or settings. My Moto G is now running Android 4.4.2. Thanks a lot !

Can anyone tell me how to unroot moto g without flashing a stock rom
I have got a moto g and i rooted it incorrectly. How can i unroot it and reroot it correctly?

[Q] can't update the stock rom

Help guys.. I recieved the 4.4.4 update lately (currently on 4.4.3)
I was waiting for L update but recived this.. But the problem here
Is that this 21mb update wont install. I get this error and sometimes
I am stuck on bootloop.
I have stock rom, twrp recovery,
Ive tried to install with stock recovery no luck..
Right now its good im afraid what will happen with L update.. Help plz

There is other phone in your place has same problem?
Hi..!

AArga said:
There is other phone in your place has same problem?
Hi..!
Click to expand...
Click to collapse
People i know haven't even unlocked their bootloader

But can't update?

me too, have the same problem.
I'll just flash the 4.4.4 EU image for my XT1032...
and I'll do the same thing for when lollipop comes around

Its look like you must reset factory then direct updating your firmware..

have you unroot and relocked your bootloader?

Try restoring to stock: Flash 4.4.3, go to stock recovery and try to make the update search, if this is not working do a clean flash (wipe cache+userdata) and try to update, some time ago i noticed that cannot update the firmware of my 4.4.2 because the cmw recovery, then wiped cache and intalled stock recovery and everything went fine

To receive OTA updates device should be only on stock recovery no cmw, no twrp. Try to install stock recovery with fresh stock rom, and remember to enable any disabled system apps (if any) like Motorola services, Motorola OTA, then only you will able to receive and install updates....

You need the stock recovery

[Q] OTA after factory image flash

So, I was wondering,
If I flash a factory image on my Nexus 5, will I still be able to get future OTAs ? or I'll have to flash every update manually ??
Thanks in advance

stock OTA 5.0.2 dual sim xt 1033

Hi everyone, i get the official update for my moto g xt1033 asia retail, i updated from kk to lollipop, after that i tried to flash a custom recovery and the phone get crazy, restarting continously. I made a factory reset and i was able to start the phone, now it works, but it have many problems, the sim2 is not conected to internet...the ideea is i want to reflash this update. How can i do that? factory reset and wipe cache doesnt help me. How can i reflash with the same version of L 5.0.2 OTA. I have root and stock recovery. Thanks

Revert to stock 4.4.4
And then flash the 5.0.2 update zip through recovery.

how? i think i have 5.0 bootloader and i understand is too risky to downgrade to stock 4.4.4, if i know how, maybe i will, thanks

Note 5 Dilemma

So i'm on the UPD1 baseband and would like to get to the latest. The only problem is that my Note 5 no longer rapid charges and can't be detected properly from any pc with any micro usb cable, samsung or not. I'm rooted and with TWRP and so I can flash almost any ROM but would like to possibly get it to to the latest firmware update especially if I need to return it and get a replacement. I'd also like to be able to root it, any ideas on doing this with out odin?

I would say make a backup of your ROM now. Then flash the ROM with a full wipe and reboot. Or you can just do a factory reset to see if your system fixes after that. But you do have to make a backup first. Now remember if you upgrade to the latest you cannot downgrade back again. Now if you get your phone working again (with connection to PC) then I would like to ask you to do me a favor and make a backup of your rooted, factory reset stock DP1 ROM via TWRP and send to me? I'm trying to see if we can downgrade form MM to LL via TWRP with a rooted stock ROM from someone that's still on LL. We who are on MM cannot downgrade. I can give you all the steps you need to do so in order for you to send a clean stock ROM without your data if you need me to. Send me an IM if interested.