I threw the phone out of your Gmail account I forgot to do a hard reset of the phone also establishes threw format od the same problem continues I send this phone technical service do you think they do please help urgent...
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Hi,
Everytime I am removing the battery from my newly bought SGS, all the email accounts and configured account in gtalk are getting reset, and needs to be configured again.
Has anyone faced this so far??
Please advise what all steps can be done.
hi guys can i get some advice please?
my samsung galaxy s2 phone keeps freezeing and i have to take the batt out to reset it and also every time i boot my phone i lose my email settings and my live background, it sometimes boots up in safe mode, at the moment it wont even let me set back up my hotmail email account, it says connection failed so i,m thinking something is wrong with the sortware on it so i,ve decided to reset the phone back to when it was new
I,m told kies saves or backs up all your contacts and apps is this right as not used it before and bit worried about losing it all any helpfull tips on using kies would be good to please
Thanks
erm sorry mods bit new to forums, can one of you move this to Galaxy S II Q&A please, cheers
sealover1 said:
hi guys can i get some advice please?
my samsung galaxy s2 phone keeps freezeing and i have to take the batt out to reset it and also every time i boot my phone i lose my email settings and my live background, it sometimes boots up in safe mode, at the moment it wont even let me set back up my hotmail email account, it says connection failed so i,m thinking something is wrong with the sortware on it so i,ve decided to reset the phone back to when it was new
I,m told kies saves or backs up all your contacts and apps is this right as not used it before and bit worried about losing it all any helpfull tips on using kies would be good to please
Thanks
Click to expand...
Click to collapse
Samsung Kies can save a lot of data, music, contacts, sms for sure but you need to back them up before you factory reset not afterwards. It is not going to recover all the data you deleted.
I performed a factory reset using the Volume Up + Home button + Power button method.
When I rebooted the phone, I get a screen stating that the SIM card is activated and it has my phone number displayed. Pressing next gets me to the Samsung Account sign in screen.
It says that abnormal factory reset was done and that I need to sign in to my Samsung account to verify my identity.
When I try to sign in, it tries for a while and then I get a message that flashes momentarily, stating the there was an "error while connecting to SSL."
I know my Samsung user id and password are good since I can log in to my Samsung account through my PC.
I have a no WiFi indicator on the status bar, just LTE so I don't understand the SSL part.
Calling Samsung was no help. After almost an hour of online chat and calling the the help desk they switched me to their account support dept who said there was nothing wrong with my account and I need to call the jhelp desk again.
I have tried hard reset more than once with the same result.
Is there a way to get around this Samsung Account sign in screen so I can set up my phone?
Edit. Stock Lollipop no root
Edit: To add more information.
I purchased this phone on EBAY. I am trying to contact the seller to obtain the userid and password he used to set up the phone. I am not sure if I can get it or if this will solve my problem. Am I screwed or i there some other way around this problem?
Lenster45 said:
I performed a factory reset using the Volume Up + Home button + Power button method.
When I rebooted the phone, I get a screen stating that the SIM card is activated and it has my phone number displayed. Pressing next gets me to the Samsung Account sign in screen.
It says that abnormal factory reset was done and that I need to sign in to my Samsung account to verify my identity.
When I try to sign in, it tries for a while and then I get a message that flashes momentarily, stating the there was an "error while connecting to SSL."
I know my Samsung user id and password are good since I can log in to my Samsung account through my PC.
I have a no WiFi indicator on the status bar, just LTE so I don't understand the SSL part.
Calling Samsung was no help. After almost an hour of online chat and calling the the help desk they switched me to their account support dept who said there was nothing wrong with my account and I need to call the jhelp desk again.
I have tried hard reset more than once with the same result.
Is there a way to get around this Samsung Account sign in screen so I can set up my phone?
Edit. Stock Lollipop no root
Edit: To add more information.
I purchased this phone on EBAY. I am trying to contact the seller to obtain the userid and password he used to set up the phone. I am not sure if I can get it or if this will solve my problem. Am I screwed or i there some other way around this problem?
Click to expand...
Click to collapse
Hate to say, but you probably bought a stolen phone. There was an article somewhere in Q&A about getting around it but I couldn't say if it works or not, and getting support for this here is a little taboo. None of us want to be responsible for helping someone hack into a stolen device.
Understood but the iemi was clean and I was able to activate it on Pageplus which is a Verizon mvno.
Lenster45 said:
Understood but the iemi was clean and I was able to activate it on Pageplus which is a Verizon mvno.
Click to expand...
Click to collapse
use odin to restore
Google Samsung S6 reactivation lock bypass. Try calling Samsung again, maybe even Verizon if you can't get hold of the seller from EBAY.
Yeah. Seller claims he never created a Samsung Account id. (Beginning to suspect origin of phone) Samsung said they don't have service centers in my area and the one in Atlanta (closest to me) is no longer in service. Haven't tried Verizon yet but what the heck. Time to return to seller for refund.
Starting with the beginning, 2 days ago i decided to factory reset my phone ( bad decision ) and wiped the cache also
after that I couldn't log into a samsung account never.
In samsung apps I want to log in and doesn't do anything, neither in S health or any other option or app.
In the settings menu either. I try adding a samsung account when i choose samsungacc it doesn't take any command. NOTHING
The only way it lets me and a weird one, by knox
I installed knox and when i get into galaxy apps by knox indeed it lets me but no other way.
I even deleted my account thinkin the device may stop thiking it should be activated by a samsung account but nothing .
When I reset it , it doesn't prompt me for any samsung account.
I really don't know what to do honestly.
Anyone any idea ?
BTW I reseted it many times, even flashed the original firmware again from my country carrier but nothing .
I bought the phone about seven days ago, previous owner doesn't know the email that he used on the phone, it could be stolen, I'm not sure, but is there a way to break it ? I can access everything, tried to stop Samsung account process, factory reset requires Samsung account again. What else I could try ?
It is SM-G920F model.
https://www.youtube.com/watch?v=NfP0MBaopLM
can help you this tutorial
make an abstraction of man's nails