hi guys can i get some advice please?
my samsung galaxy s2 phone keeps freezeing and i have to take the batt out to reset it and also every time i boot my phone i lose my email settings and my live background, it sometimes boots up in safe mode, at the moment it wont even let me set back up my hotmail email account, it says connection failed so i,m thinking something is wrong with the sortware on it so i,ve decided to reset the phone back to when it was new
I,m told kies saves or backs up all your contacts and apps is this right as not used it before and bit worried about losing it all any helpfull tips on using kies would be good to please
Thanks
erm sorry mods bit new to forums, can one of you move this to Galaxy S II Q&A please, cheers
sealover1 said:
hi guys can i get some advice please?
my samsung galaxy s2 phone keeps freezeing and i have to take the batt out to reset it and also every time i boot my phone i lose my email settings and my live background, it sometimes boots up in safe mode, at the moment it wont even let me set back up my hotmail email account, it says connection failed so i,m thinking something is wrong with the sortware on it so i,ve decided to reset the phone back to when it was new
I,m told kies saves or backs up all your contacts and apps is this right as not used it before and bit worried about losing it all any helpfull tips on using kies would be good to please
Thanks
Click to expand...
Click to collapse
Samsung Kies can save a lot of data, music, contacts, sms for sure but you need to back them up before you factory reset not afterwards. It is not going to recover all the data you deleted.
Related
Hey guys,
Im getting really annoyed now, i just want to syn my phone with my work laptop but heres the problem
Basically i was able to syn using 4.5 with my xda stellar no problem, then i messed it up by trying to enter my servers email to get it wireless and i did it wrong, therefore when i plugged by usb it got confused i think. and basically didnt work, just keep hanging.
So i did a hard reset back to factory settings.
Now i have all my contacts on my outlook work laptop, but everytime i try to sync, the computer activesync just seems to hang on sync, but my phone will either say connected or done etc but nothing has been sync back to the phone.
Firstly in order to get my contacts and my work calander, do i need to get them from the PC or exchange server??
and second when these are highlighted why does it just hang and not actually do anything??
I plugged it into my computer at home and it backups my files instantly and get a tick to say all done, but nothing like that happens when im at work??
can anyone help, as its bugging me, i just want all my contacts back on my phone and i also want to link my calander now too
Thanks in advanced
Shane
can no body help me then?? have i asked in the right place?
Hi,
My girlfriend has the moto g and since this morning it's unusable: every second comes a crash message that a app fc. All apps belonging to Google (YouTube, calendar...) are crashing and especially the launcher. It's just possible to go to settings via quick toggles. But I can't delete any data etc from apps. And it won't accept any changes to any settings. I can't open any app because the launcher doesn't work...
The problem: it's an unrooted, totally stock phone with just a few apps (whatsapp, chronus...) . Now I wanted to ask if anyone can help and maybe knows this problem and how to fix it. And: I can't connect it to the PC (win7). Anyone has a link and a description to install the USB drivers? I tried all the "normal" ways with Motorola device manager and manually install USB drivers. I want to backup the messages and pictures before I try a factory reset. I rebooted it in secure mode, but all the problems still exist...
I hope anyone can help... Thanks in advance!
I want the moderator to ban me.
alikpronoy said:
If it always crashes how would you be able to back up SMS and picture? Try to go to the store you bought your phone or call your tech support. But if nothing happens you just need to factory reset your phone.
Click to expand...
Click to collapse
If it connects to the pc, you can easily make a backup of these things. The Problem is that it doesn't connect because i have problems finding the correct usb driver.
alikpronoy said:
As much as we want to, but I think, there's no way to back it up. You just need to factory reset it.
Click to expand...
Click to collapse
Already tried a factory reset - doesn't work. Can't even boot into recovery... Now it's sent back to Motorola I would love to know what happened there on a complete stock phone with just a very few apps and just used for messaging, calls and photos. I hope Motorola says what went wrong when the phone is repaired.
Try to uninstal apps and try instal again.Maybe not completed installed before.
My girlfriends phone started doing the exact same thing this morning, what was the outcome? Did they replace the phone?
i have a problem my s6 keep restarting without reason , help plz dont know what to do.
i flashed new version but still no change .
everytime the galaxy s6 logo apeers and than restaring and restarting...
help plz
Try getting into recovery by holding volume up and home button and power button at the same time, delete cache and then from recovery do a factory reset. Worth a try.
LuckyBoy18 said:
i have a problem my s6 keep restarting without reason , help plz dont know what to do.
i flashed new version but still no change .
everytime the galaxy s6 logo apeers and than restaring and restarting...
help plz
Click to expand...
Click to collapse
take it back
There are like 3 threads on XDA with people with the same problem. Nobody finds a solution yet. I have the same problem too.
s6 edge 128 keep restarting without a reason
jadaress1 said:
Try getting into recovery by holding volume up and home button and power button at the same time, delete cache and then from recovery do a factory reset. Worth a try.
Click to expand...
Click to collapse
I have an ATT S6 Edge 128.
Got first on May 27 and I replaced five days after since, under my opinion was malfunctioning (many restarts without a reason). So far I have replaced 3 (THREE) already... All of them with same experience. I tried them on SAFE MODE and still restarting randomly.
I cleared cache partition, did so many factory restets.... nothing!
On first try:
1. I have installed all apps from my google back up (same ones I was running on my S5)
2. I also had copied my camera folder, whatsapp folder from my previous S5 (I did a S5 back up on my PC and from my PC copied it to my new S6), then I restored a WhatsApp back up on my S6.
3. I restored all my sms using SMS Backup and Restore
On 2nd try:
1. Delete cache partition and did a factory reset
2. I did not install all apps, only WhatsApp, Nine (mail exchange app)
3. I did not transfer my camera folder from my previous S5
4. I did not restored my sms
On both scenarios I have the same issue.
I tried disable Samsung Push and did not work neither.
One thing that it might be important to consider: I use MS Office and I organize my Outlook in many folders (150 folders). With S5 I was using Touchdown first and ended using Nine. In order to get all mails on my phone I have to synchronize all 150 folders.
It shouldn't be a problem but I think that it might be an overflow synchronizing these 150 folders, plus my gmail account, two Hotmail accounts, facebook, etc.
All Apps installed are from Google Play
Any clue??
Starting with the beginning, 2 days ago i decided to factory reset my phone ( bad decision ) and wiped the cache also
after that I couldn't log into a samsung account never.
In samsung apps I want to log in and doesn't do anything, neither in S health or any other option or app.
In the settings menu either. I try adding a samsung account when i choose samsungacc it doesn't take any command. NOTHING
The only way it lets me and a weird one, by knox
I installed knox and when i get into galaxy apps by knox indeed it lets me but no other way.
I even deleted my account thinkin the device may stop thiking it should be activated by a samsung account but nothing .
When I reset it , it doesn't prompt me for any samsung account.
I really don't know what to do honestly.
Anyone any idea ?
BTW I reseted it many times, even flashed the original firmware again from my country carrier but nothing .
So I have had my phone for about 4 years. Over the years I have done allot to it. It has been rooted and working fine up until two nights ago when it started randomly rebooting itself. Then it stopped all of a sudden and returned to normal. The next night I was getting ready for work and I turned on my phone as I was leaving the house and it made it to the Samsung logo then after 15 seconds or so tried entering recovery mode. It then failed the bootloader authentication and said I had an unauthorized third party program I stalled that wasn't supported. After many attempts at following the forum suggestions of trying to recover through Odin it finally gave me something. It went to a window that said the partition was currupted and wanted to restore to factory settings. I hit this button and it just hangs there and doesn't even attempt to restore it to factory. The button seems unresponsive.
My main concern is that I lost all my contacts because I already had to go buy a new phone. My question... is there any hope to restore the bootloader to try to get it to boot up normally? I don't care if it is restored to factory settings. I hear there are still ways to recover contacts and deleted data after a factory reset. But my main concern is recovering my contacts which I can't do until my phone is working. Any input?
The phone is fixable. The contacts are probably gone tho. It's always a good idea to store your contacts to google instead of just the device. That way you always have them no matter what phone/device you are using.
Sent from my KYOCERA-C6745 using Tapatalk
If you had your google account there and sync was on so probably all your contacts are saved at google account.
Login with your google account and try opening this link and see https://www.google.com/contacts/u/0/
Sent from my MotoG3 using Tapatalk