I have a AT&T LG G3 cell phone that is 16 months old. Never dropped and taken care of no scratches at all. On Tues 7/19 I noticed the phones WIFI was not on and I tried to turn it on but all that came up was a blank page, NO MODEMS, and the phone reads under WIFI "connection not allowed". also at the same time I noticed that the battery is draining very fast even when phone is not in use. Up until this happened the phone was working great. I called AT&T and went through 2 techs to tell me it is a software problem and to Factory reset the phone. I hated to do it but did it anyway a few times and still the same problems.
One time though when I turned the phone back on I had the WIFI and when I looked the page was full of modems and routers in my area. Within a few minutes the phone rebooted on its own and when it came back up the same problems were back.
Any help would be greatly appreciated since I am on a fixed income. I have a warranty but have to put money out of pocket.
I have read some people having the same problem so it is not only me.
johnjaupperlee said:
I have a AT&T LG G3 cell phone that is 16 months old. Never dropped and taken care of no scratches at all. On Tues 7/19 I noticed the phones WIFI was not on and I tried to turn it on but all that came up was a blank page, NO MODEMS, and the phone reads under WIFI "connection not allowed". also at the same time I noticed that the battery is draining very fast even when phone is not in use. Up until this happened the phone was working great. I called AT&T and went through 2 techs to tell me it is a software problem and to Factory reset the phone. I hated to do it but did it anyway a few times and still the same problems.
One time though when I turned the phone back on I had the WIFI and when I looked the page was full of modems and routers in my area. Within a few minutes the phone rebooted on its own and when it came back up the same problems were back.
Any help would be greatly appreciated since I am on a fixed income. I have a warranty but have to put money out of pocket.
I have read some people having the same problem so it is not only me.
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Same problem on my D855 ((
Related
My Unrooted G2x had its first boot loop last night. I had bough the G2x directly from a Tmo store on April 20th. And two months later June 20th, i noticed my G2x rebooted and came up with “error checking”m or something like that. I put it back in my holster not thinking anything of it... a short time later, i realized my G2x was off an would not turn on. i put it on a charger and charged it for about a half an hour. When i tried to turn it on, it would not boot all the way. It got stuck at the LG logo and would keep rebooting. The only way to stop it was to do a battery pull. And every time i tried to turn it on, the same thing would happen. So i was forced to do a factory reset. Most of the other posts/threads i have seen that did this seemed to be rooted and have a non stock rom on it.
So my question is, would this be fixed in the update (yeah i know whenever that is) or should i ask for a replacement. Factory reset is such a pain. Putting everything back, recreating email signatures etc... And i am sure they will just give me a used G2x anyway. For the most part i had issues the first few weeks and mostly no other issues besides the battery life. Juice defener helps the battery life. And found fixes to my other issues. Well unless this keeps happening.
I was just wondering what others did,who had this experience. I was thinking of calling Tmo just so they have it on record that i complained about it, in case i need to replace it.
Thanks in advance for any advise offered--
Replace or wait until update???
What ROM and kernel were you running? Even if you are completely stock if it were a re-occurring issue we'd know about it by now. Bootlooping can be caused by many things and is possible on any ROM so I wouldnt count on the update preventing it from ever happening again. This kind of stuff is the reason using Titanium Backup is such a good idea. Schedule it to back up apps and data nightly so that if a crash does happen 99% of your settings, apps, and data can be restored with a few taps of the screen.
Keep it. Seriously its a computer in its own way and these things happen. Fix it and mmove on.
ITS ALL WONKY!!!
That's how it started for me a little over two weeks ago. Now it reboots too often, it won't end calls, it calls people like it's possessed, wifi won't stay connected, I'll have 4g in an area one day and no service in the exact same spot the next, overheat and gets hot enough to scare my daughter (one time thing), andmy battery has to be charged every four hours.
Tmobile said (3 reps in customer loyaltymind you) we can't do anything about it because it's a known issue.
I am very upset about this
And to make it worse, one rep asked me why I didn't return it under the remorse period. I told her this started after my remorse period ended. They won't even send me a new g2x. I'm gone from tmo (sadly there is nowhere to go)
Sent from my LG-P999 using XDA Premium App
Hi guys,
I have a problem that I've never seen or heard of before. So here is the situation:
Power button didn't work, so RMA'd phone. Got different phone back and instantly rooted/installed custom rom. Didn't notice anything until a month later. My phone would randomly just lag out and the wifi would stop. It would still show connected and that there was uploading activity, but that is all. When I clicked it to disable, nothing would happened. I would have to restart the phone, disable it for a while then re-enable it. I though it was the rom so I switched. Noticed the same thing is happening. I decided to play around with my sim, so I took it out and then put it back in, and it somehow fixed the problem. So I was assuming it was the sim causing the problem. Worked perfect for a week then started happening again. I did the thing with the sim and it didn't work this time. I still have the problem now.
Basically, my wifi would just stop working, when I click on it the phone lags out and freezes. I have to restart the phone and it will work. Sometimes Itll work for a full day then all of a sudden just stop. Sometimes it happens just a few minutes after restarting. I mostly find that it happens when the battery is less than 20%. Right now I am running stock LP, locked bootloader. I was supposed to send it in but they wouldn't accept it because I was 6 days over my warranty. So I'm not sure if I was send a faulty phone and now I'm stuck with it?
LG said I would be charged $150 flat rate for them to fix it which sucks. I'd rather just get a new phone and stay away from LG in the future.
Any suggestions? Also this was happening on KK at first then I tried LP Roms and same thing. I have never flashed any radio since I got the phone, could this be a possible solution?
s.hack said:
I was supposed to send it in but they wouldn't accept it because I was 6 days over my warranty. So I'm not sure if I was send a faulty phone and now I'm stuck with it?
LG said I would be charged $150 flat rate for them to fix it which sucks. I'd rather just get a new phone and stay away from LG in the future.
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Click to collapse
You would get the same reply from pretty much any company, once it is over the warranty period then it is over the warranty period, this is no reason to "stay away from LG". Most charge a flat rate since they're likely to simply do a motherboard/whatever board swap if the fault is to do with internal components, as it is much easier/cheaper for them to do this compared to diagnosing and repairing/replacing things individually.
s.hack said:
Any suggestions? Also this was happening on KK at first then I tried LP Roms and same thing. I have never flashed any radio since I got the phone, could this be a possible solution?
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Click to collapse
Try a different radio version. If it doesn't change anything then you have a hardware problem.
Elluel said:
You would get the same reply from pretty much any company, once it is over the warranty period then it is over the warranty period, this is no reason to "stay away from LG". Most charge a flat rate since they're likely to simply do a motherboard/whatever board swap if the fault is to do with internal components, as it is much easier/cheaper for them to do this compared to diagnosing and repairing/replacing things individually.
Try a different radio version. If it doesn't change anything then you have a hardware problem.
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Click to collapse
The only reason I said I would stay away is because it seems that I sent in my phone with a problem only to receive another one with a different problem. I'll try the radios tonight, hopefully it works.
Thanks, I'll keep you guys posted.
s.hack said:
The only reason I said I would stay away is because it seems that I sent in my phone with a problem only to receive another one with a different problem. I'll try the radios tonight, hopefully it works.
Thanks, I'll keep you guys posted.
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You mentioned that you only ran into issues after a month. During that month a hardware issue could have possibly developed and the device was fine when you initially received it.
Known LP bug.. Thats why i still stay with kk
Sent from my Nexus 5 using XDA Free mobile app
I had a few friends over the other night and we were drinking. I went to the bathroom and while i was gone, they decided to put my phone in the microwave (no joke). It was literally in there for a MAXIMUM of 2 seconds before i pulled it out. Thankfully, the phone seemed completely fine to me and worked normally. Then after about 30 minutes i realized i had no service....not only that, but it couldnt locate any wifi networks. I started running around to see if my service comes back but nope,nothing. I turned off data and wifi multiple times, rebooted and turned off just as much, but nothing seemed to work. I went outside and my service came back but the signal was EXTREMELY weak. So i figured it wasnt broken all the way. Then i tried turning on hotspot on my tablet to see if i can get wifi from that. The network came up and i connected, but again, it was VERY weak. Even though they were next to eachother. I took off the back and found two major burn spots. Can this be fixed???
Hi, thank you for using XDA Assist. God only knows what happened to your device. Microwaves and phones don't play well together. It's probably time for a new phone.
Thread closed.
I'm having several issues with my AT&T LG G3 (stock ROM) and I'm not sure if they're related or what the next steps should be for troubleshooting. Here's the timeline of issues:
Over the last couple of months my LG G3 and the battery has been getting really hot to the point the phone is unbearable in my pocket. I usually restart it and the temperature goes down (until it eventually goes back up hours later under normal usage). (NOTE: I got a notification only once during this time saying charging is disabled due to high phone temperature)
Suddenly today bluetooth and wifi won't turn on and they both give an error saying "connection not allowed" (cellular and gps works fine). I restart the phone, problem exists. Disabled battery saver mode/feature, problem exists. Booted into safe mode, problem exists.
Now when toggling the wifi and bluetooth button in settings the phone freezes temporarily, restarts and then freezes at the AT&T logo booting screen. Holding the power button for 10 seconds doesn't restart it/power it off - only pulling the battery out, waiting a couple of minutes and putting it back in does it power up (it does not power back on if I put the battery back in immediately). Then it gets to the LG logo booting screen (sometimes the AT&T logo screen), but restarts itself 2 or 3 times before finally booting into Android.
So, software problem (Android having issues talking to the bluetooth and wifi radio or corrupt system files)? Hardware problem where the excessive heat over the last couple months have caused damage to the bluetooth and/or wifi radio or some other components? Or maybe its the battery is damaged by the heat and now it gives bad voltage, amperage, etc. to the phone?
Any kind of help would be appreciated.
Thanks
sounds like a hardware issue to me. How long have you had the phone? Have you tried connecting your phone to a power outlet and seeing if the issue persists?
rquiett said:
sounds like a hardware issue to me. How long have you had the phone? Have you tried connecting your phone to a power outlet and seeing if the issue persists?
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I just went into the AT&T device support center and they replaced it since it was still under their 1 year warranty. I can say for sure it's a hardware or software issue and not a damaged battery issue as the battery is in the new unit (actually "certified like new") and it's working fine (battery life is much better too). I wish I tried a factory reset to narrow it down further but I felt I was annoying the AT&T techs and just wanted to leave (they did me a favor of giving me a replacement phone on the spot, but I wanted to troubleshoot the old phone further being the persistent nerd that I am, LOL).
So if you have any of these issues, I recommend backing up your phone and factory reset it. If the issues persist then it's likely a hardware issue and needs to be replaced.
Hopefully that helps someone.
What really is the prob...
DiGiTY said:
I just went into the AT&T device support center and they replaced it since it was still under their 1 year warranty. I can say for sure it's a hardware or software issue and not a damaged battery issue as the battery is in the new unit (actually "certified like new") and it's working fine (battery life is much better too). I wish I tried a factory reset to narrow it down further but I felt I was annoying the AT&T techs and just wanted to leave (they did me a favor of giving me a replacement phone on the spot, but I wanted to troubleshoot the old phone further being the persistent nerd that I am, LOL).
So if you have any of these issues, I recommend backing up your phone and factory reset it. If the issues persist then it's likely a hardware issue and needs to be replaced.
Hopefully that helps someone.
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They over clocked the CPU too much to make up for lost speed from all there bloat wear. Solution....only run there apps....or root. I tell ya,,arrg.....Mine was getting so hot it was uuncomfy on my ear. Way to go Driod, google and At&t
I received a supposedly "new" unlocked LG G3 D850 1 week ago. I wanted to ensure it worked before I loaded my stuff so I didn't put a SIM in for the first 5 days. It had a wifi problem in the first 10 minutes, but then wifi worked for several days while the phone just sat there and I checked weather and news occasionally. I needed to test with my SIM before the return period expired and I ran into a small problem there. That got resolved but neither wifi nor bluetooth have worked since then. "Connection Not Allowed". I see it's a VERY common problem for many LG phones. If this is a new phone, how can it be heat damaged already? I think it's defective hardware or a software bug. I haven't even loaded any new apps on the phone - it's completely AT&T stock. I will probably return it and pick a different brand.
Hello All.
I was on a hiking trip which ended horribly with me trudging through a river trying to keep my phone dry.
I Unfortunately wasn't able to keep my phone above water at all times, and ended up dipping it quite a few times.
I turned my phone off previously which did help.
I went home, opened the back up, wiped the water off from inside and stuck it in rice for a few hours.
Alas, the phone was able to charge.
Screen is perfectly fine.
A couple of random reboots, and the phone was working 90%
Wifi, GPS, Memory, etc was all functioning except for the radio.
I've tried different SIMs, but cant achieve any signal from any service provider.
Scanning for them aquires an error instantly, APNs are all set.
Here is a screenshot of what my phone's telling me
I'd hate to ditch this phone due to it's radio not working,
How would I go about fixing this?
I've flashed modems, OS / OTAs, and radios. Nothing helps.
Dialing *#*#4636#*#* doesn't do anything when pressing "Turn radio on"
Any help is appreciated, thank you for reading !
I have same problem but without water. There is a solution?
Mozziliac said:
Hello All.
I was on a hiking trip which ended horribly with me trudging through a river trying to keep my phone dry.
I Unfortunately wasn't able to keep my phone above water at all times, and ended up dipping it quite a few times.
I turned my phone off previously which did help.
I went home, opened the back up, wiped the water off from inside and stuck it in rice for a few hours.
Alas, the phone was able to charge.
Screen is perfectly fine.
A couple of random reboots, and the phone was working 90%
Wifi, GPS, Memory, etc was all functioning except for the radio.
I've tried different SIMs, but cant achieve any signal from any service provider.
Scanning for them aquires an error instantly, APNs are all set.
Here is a screenshot of what my phone's telling me
I'd hate to ditch this phone due to it's radio not working,
How would I go about fixing this?
I've flashed modems, OS / OTAs, and radios. Nothing helps.
Dialing *#*#4636#*#* doesn't do anything when pressing "Turn radio on"
Any help is appreciated, thank you for reading !
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Click to collapse
We're talking about physical damage so there's really nothing you can do apart from having it repaired. You really should have kept it in rice for a minimum of two days.