No 3G/4G when Hotspot is on - Mate 8 Q&A, Help & Troubleshooting

Hello everyone, with the problem on my previous thread I decided to wipe the phone and restore it to the rooted L29 ROM. Everything seems to work great except for one thing.
When WiFI Hotspot is activated the 3G/4G doesn't work - Chrome would say "you are offline - your device is offline."
Any insight on how to fix this issue is greatly appreciated.
Thank You

Just to clarify, when the hotspot is on. The device connected to the hotspot has internet connectivity. However, the internet ceases to work on my actual phone that is hotspotting

um, aint that supposed to be that way....? since all traffic is router through wifi to the connected devices....just guessing though, ive never tried to use internet connection on my phone while using its wifi hotspot with another device
Sent from my Huawei Mate 8 NXT-AL10

Nope, before I flashed it I can hotspot my friends while using the internet on the phone. Not anymore

huh, ok.... weird then!

Related

WiFi tethering: Internet sharing no longer works - Anyone else experiencing?

Hello,
since the last FOTA update from HTC to 1.45.403 (Android 2.3.4) I can no longer connect WLAN devices to the internet via WiFi-Hotspot on my HTC Sensation!
Before that update it worked.
The devices (tried it out with a Samsung TV and the original WiFi-stick connected and a WD multimedia box, both worked flawlessly before) successfully find the Sensation's AP, successfully connect to it and also the DHCP test succeeds.
However no internet connection then works.
Did anyone of you experience the same?
Could it be that this FOTA update sent by HTC now requires some software token to be sent by your mobile operator enabling WiFi tethering, hence defaulting tethering via firmware to "disable"?
Mobile operators do not like tethering, but they cannot detect (and consequently block) it easily - unless (just my speculation, no idea if this is the reason, why it won't work anymore) HTC would change WiFi tethering and internet sharing via 3G to default off on software level.
I have to mention that I have an unbranded HTC Sensation without any operator-specific software and the update did not come from the operator but from HTC.
(Or at least that's what I saw.)
Any advice ?
Thanks in advance.
Correction:
Software version is: 1.45.401.3
Have you tried using different security settings for the WiFi hotspott? Go to settings\wireless & networks\Portable WiFi hotspot settings. You have three settings WEP 128, WAP (TKIP), and WPA2 (AES). Mine is set to WPA2 (AES).
Problem is that it does not even work with security settings switched off
I really feel lost.
Could it be that other apps interfere?
But I'd rather doubt.
If you are using the WiFi Hotspot app that came preinstalled on the sensation from tmobile and you dont have a "Tethering Data Plan" they will eventually figure you out and block the app from working.... I found this out myself and had to go ask the nice lady at the Tmobile store why it happened... and that's why.
I can verify that at a certain point of data usage tmous will cut off wifi tethering. They can tell the data is being shared n want u to pay monthly for the service. Found out from a Friend who is a tmo employee.
Although I'm still tethering free for the time being..
Sent from my HTC Sensation Z710e
Mine does that too now, any way around it
I could be off on this, I work at TMO and I know the Amaze and GSII shipped with the ''latest'' SIM cards, which we were told had to be used for WiFi calling to work correctly, but oddly enough thats when I noticed tethering quit working on all out demo's
Works flawlessly with CM7 for me.
Actually today and yesterday works just fine for me.... so i dont know why it did the one day but no problems now..... wierd
my branded sensation stopped wifi tethering 2 days ago and i just tried and its is working now... Kinda weird i gurss . . Maybe it was because i used 5.46gb of data this month....?
Sent from my HTC Sensation 4G using XDA App

[Q] Wifi without simcard

I would like to know if there is any way I can have my WiFi internet on my MT4GS,without my Sim card in the phone .Probably just surfing the net or using "whats app". I have tried and my cell doesn't connect to the WiFi router at all.Can someone advise on settling this matter ? My phone is unlocked and rooted.I haven't taken the update,so I'm still on the stock ROM.
I used my old windows touch pro 1 cell and it connects to the WiFi router without Sim card.So what can I do to get the WiFi internet on my MT4GS?
You should just have it.
I have two of these devices - one on T-Mobile, the other bought aftermarket out of plan. No sim card, yet I connect to wifi everywhere, even use it as a wifi bridge to my router for a desktop in my home.
Just go into settings, wireless settings, then turn on wifi and tap 'wifi settings' underneath it. You should see your network in the list, just tap it and enter a password if necessary.
Done.
This doesn't work for you?
Sim card has nothing to do with wifi, only cellular.
Maybe the fact that your phone is rooted. But I don't know my rooted cliq is rooted an connects to WiFi fine...
Sent from my myTouch_4G_Slide using xda premium
PentraRAWR said:
Maybe the fact that your phone is rooted. But I don't know my rooted cliq is rooted an connects to WiFi fine...
Sent from my myTouch_4G_Slide using xda premium
Click to expand...
Click to collapse
Could be, my buddy has a stock mytouch and he can't get on wifi without a sim either..
Sent from my myTouch_4G_Slide using Tapatalk
I don't think so - I just got it back from HTC and it's not rooted yet, still stock the same way I shipped it out to them. Gets on wifi fine with no sim card.
It does have an S-OFF bootloader, but I don't see how that would matter.
I do find this curious.
What exactly happens when you try to connect to a wifi network?
Does it even see the wifi networks?
Where does the ability to connect fail?
You should be able to connect. It'll have that option at the HTC setup wizard.
Sent via smoke signal.
Blue6IX said:
I don't think so - I just got it back from HTC and it's not rooted yet, still stock the same way I shipped it out to them. Gets on wifi fine with no sim card.
It does have an S-OFF bootloader, but I don't see how that would matter.
I do find this curious.
What exactly happens when you try to connect to a wifi network?
Does it even see the wifi networks?
Where does the ability to connect fail?
Click to expand...
Click to collapse
Says scanning ,then tries to acquire ip address then it disconnects and starts all over with the same result.Secondly I remembered the last two programs that were causing me problems in installing and uninstalling were Bloater and Busybox ,before my WiFi went haywire.I gave up trying and hence I was preparing to send my cell back to HTC, since it was still within the warranty period.I unrootted my cell and now my WiFi works again.So i really can't say exactly what caused this malfunction as yet .Thank you guys,for such quick responses.This really makes me feel proud to be part of an outstanding group of people here,and as whole, part of xda-developers.I thank you all for your help an assistance.Hopefully this information might help someone else someday.
Maybe it's your router
Sent from my myTouch_4G_Slide using Tapatalk
No my girlfriend,has the same phone with me and it connected .Had tried another router and it still didn't connect.
I do it all th time with several brands of phones. I have had problems the constanly connecting and reconnecting when there are too many devices around at the same time.
Sometimes it is the router and internet going through "spells".
Sent from my Bulletproof_Doubleshot using Tapatalk
Yes, "innerwebs" with wifi works without a sim card.
My g2 AND my other 4g slide both connect to my router without a sim in them.
But they are rooted with different roms so......

Tether discussion (tether constantly losing data connection)

I have been having this issue since the JB update (I was running JB leaks before, but am now running game stock, rooted and unlocked JB).
I currently have the paid official Verizon tethering app (I have an unlimited data plan), and had the same issue as well when using FoxFi (paid) and other tethering apps.
Basically, tether will work well for the first few minutes, and then the phone will lose its data connection often enough to make the tethering useless.
Anyone having tether work well for them? This has been bothering me for several months now...
Sent from my SCH-I535 using Tapatalk 2
lyrictenor1 said:
I have been having this issue since the JB update (I was running JB leaks before, but am now running game stock, rooted and unlocked JB).
I currently have the paid official Verizon tethering app (I have an unlimited data plan), and had the same issue as well when using FoxFi (paid) and other tethering apps.
Basically, tether will work well for the first few minutes, and then the phone will lose its data connection often enough to make the tethering useless.
Anyone having tether work well for them? This has been bothering me for several months now...
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Use Treve tether mod in the apps and themes section. Works perfect for me and im running running Beans Build 7.
andrewluera said:
Use Treve tether mod in the apps and themes section. Works perfect for me and im running running Beans Build 7.
Click to expand...
Click to collapse
The tether mod is actually included in Beans build 7. I was having tethering problems too on JB but since running build 7 they are completely gone, I get steady and fast connection.
Did you use Foxfi before updating to Jelly Bean? Did it work fine? I noticed that several apps that use the built in hotspot including Verizons paid hotspot gave me the same data connection issues on Ice Cream Sandwich. The app "Power Toggles" enables the phones hotspot feature and had the same problem.
Foxfi updated their app to use the same method that bypasses Verizon and enables the phones hotspot app when using Jelly Bean. (So the Foxfi on ICS is very different than on JB) It seems that any app including verizons app that uses the built in hotspot has the data connection issue for me. It's perfect for a couple minutes than drops for a minute.
I'm worried that if I upgrade my phone to Jelly Bean, Foxfi will drop my connection as it did with Power Toggles and all other apps that enable the phones hotspot.
lyrictenor1 said:
I have been having this issue since the JB update (I was running JB leaks before, but am now running game stock, rooted and unlocked JB).
I currently have the paid official Verizon tethering app (I have an unlimited data plan), and had the same issue as well when using FoxFi (paid) and other tethering apps.
Basically, tether will work well for the first few minutes, and then the phone will lose its data connection often enough to make the tethering useless.
Anyone having tether work well for them? This has been bothering me for several months now...
Click to expand...
Click to collapse
I've had the same issue with 4G data dropping using the hotspot and it appears worse since the JB update on my Verizon S3. Interesting enough, I have no issues using the tethering option via Bluetooth.
Note my phone is stock, not rooted.
FoxFi used to help (I'm paying for unlimited tethering) but since the JB update it doesn't matter. In fact, when I reinstalled FoxFi and turned on the hotspot via the app, the Verizon hotspot app also starts. This never happened before but appears to have happened since the JB upgrade.
I read in another forum to try turning off WPA2-PSK security all together and turn on Open. I've just tested that and it appears to not kill the 4G connection. I did turn on only connect to allowed devices... It's easy to add them by turning that option off with just "open", then add the device(s) by selecting the "+" to the right of the device so they are then listed in the "approved" section. Then turn back on "only allowed devices".
I have not tested the WPA-PSK encryption to see if it drops (yet).
I don't particularly care to run an open network with no encryption as any packet sniffer can pick up plain text (although browser encryption keeps secure sites secure) and allowing only certain devices works off the MAC address, so it's "relatively" secure. And by relatively I mean not greatly secure because a techhead can spoof their MAC address. But since it's a phone, my hotspot isn't always on...
I also need to test running a tablet along with my PC to see if the 4G drops or not.
Some other notes with the problems I'm having:
- The phone doesn't drop signal. Test programs show the signal connection constant. The mobile data simply turns off on the phone and pops off and on,,,
- I had this same issue with my HTC Thunderbolt.This leads me to believe it's a Verizon problem, but since the open option is appearing to work, that doesn't seem 100% true.
- Bluetooth tethering is fairly solid. Minimal drops, but Bluetooth doesn't appear to be quite as good as passing data as WiFi.I don't have bandwidth specs handy
- Since going to open/limited approved devices I'm streaming video in the background on Chrome browser and also surfing XDA at the same time with (fingers crossed) no 4G drop,
- After changing to open on the hotspot, I did shutdown and reboot the phone.
Let me know if this helps your situation.
UPDATE: Well after all that, I added my Nexus 7 to the hotspot and within seconds it dropped 4G data. Now it's dropping periodically even with the Nexus off and just the PC connected. So I dropped it back to completely open not limiting devices and it appears to be not dropping. Buggy PITA!
UPDATE #2: Just got off the phone with Verizon Tech Support. This is apparently a known problem with ICS on this device and they are working on an update. They offered me a replacement phone but I bought this new and do not want a refurb, so I declined. They then suggested a SIM card replacement as this is where all the info is used for security to/from the network and if the SIM card does not fully fix, then a factory reset and reinstall of all programs (which I knew was coming).
---------- Post added at 09:02 PM ---------- Previous post was at 08:43 PM ----------
smashedpumpkins said:
I'm worried that if I upgrade my phone to Jelly Bean, Foxfi will drop my connection as it did with Power Toggles and all other apps that enable the phones hotspot.
Click to expand...
Click to collapse
With my experience, if you update to JB you will experience the drops. I didn't have as much of a problem with this with ICS.
BitMaster said:
I've had the same issue with 4G data dropping using the hotspot and it appears worse since the JB update on my Verizon S3. Interesting enough, I have no issues using the tethering option via Bluetooth.
Note my phone is stock, not rooted.
FoxFi used to help (I'm paying for unlimited tethering) but since the JB update it doesn't matter. In fact, when I reinstalled FoxFi and turned on the hotspot via the app, the Verizon hotspot app also starts. This never happened before but appears to have happened since the JB upgrade.
I read in another forum to try turning off WPA2-PSK security all together and turn on Open. I've just tested that and it appears to not kill the 4G connection. I did turn on only connect to allowed devices... It's easy to add them by turning that option off with just "open", then add the device(s) by selecting the "+" to the right of the device so they are then listed in the "approved" section. Then turn back on "only allowed devices".
I have not tested the WPA-PSK encryption to see if it drops (yet).
I don't particularly care to run an open network with no encryption as any packet sniffer can pick up plain text (although browser encryption keeps secure sites secure) and allowing only certain devices works off the MAC address, so it's "relatively" secure. And by relatively I mean not greatly secure because a techhead can spoof their MAC address. But since it's a phone, my hotspot isn't always on...
I also need to test running a tablet along with my PC to see if the 4G drops or not.
Some other notes with the problems I'm having:
- The phone doesn't drop signal. Test programs show the signal connection constant. The mobile data simply turns off on the phone and pops off and on,,,
- I had this same issue with my HTC Thunderbolt.This leads me to believe it's a Verizon problem, but since the open option is appearing to work, that doesn't seem 100% true.
- Bluetooth tethering is fairly solid. Minimal drops, but Bluetooth doesn't appear to be quite as good as passing data as WiFi.I don't have bandwidth specs handy
- Since going to open/limited approved devices I'm streaming video in the background on Chrome browser and also surfing XDA at the same time with (fingers crossed) no 4G drop,
- After changing to open on the hotspot, I did shutdown and reboot the phone.
Let me know if this helps your situation.
UPDATE: Well after all that, I added my Nexus 7 to the hotspot and within seconds it dropped 4G data. Now it's dropping periodically even with the Nexus off and just the PC connected. So I dropped it back to completely open not limiting devices and it appears to be not dropping. Buggy PITA!
UPDATE #2: Just got off the phone with Verizon Tech Support. This is apparently a known problem with ICS on this device and they are working on an update. They offered me a replacement phone but I bought this new and do not want a refurb, so I declined. They then suggested a SIM card replacement as this is where all the info is used for security to/from the network and if the SIM card does not fully fix, then a factory reset and reinstall of all programs (which I knew was coming).
---------- Post added at 09:02 PM ---------- Previous post was at 08:43 PM ----------
With my experience, if you update to JB you will experience the drops. I didn't have as much of a problem with this with ICS.
Click to expand...
Click to collapse
Thank you for the informative post. You've done a lot of the work for me. This is unfortunately what I expected. The hotspot feature in general seems to be bugged on the S3. My phone is rooted and the use of "Wifi Tether" seems to keep a constant but horrible connection. I tried a few other root wifi tether apps with the same issues. I'm not sure what methods are used by the apps but my connection speed with Foxfi is 15-20 Mbps where it's only 4-6 Mbps with Wifi Tether at the same time. I would love to use bluetooth but in my case I'm bridging the wireless connection with my router for the rest of the home network. Keep us updated on anything else you discover. Thus far, Foxfi has worked perfect on ICS with little to no drops. Sadly no other app has proven the same. I stream Netflix in HD and a decent connection is required.
EDIT: I would be curious to know if any of the custom JB roms have a smooth working wifi tethering app. I know that several have tethering baked in OTB but do they suffer from the same problem we've mentioned here?
On Unlimited data unpaid I used stock Verizon 4G Hotspot on stock deodexed rom all Christmas weekend tethered to my laptop and fast charging via USB with ZIGGY's latest kernel. Only time I lost connection is if I left it idle for a prolonged time. Worked great and could not tell any difference from my 18 MB DSL line although I did not do speed tests. It also maintained 100% charge regardless of laptop usage. Charged faster than I could use it. Only power connection was laptop connected to wall. Phone remained tethered to laptop via USB. One Power connection/one wireless connection. Works for me.
Yes, definitely don't upgrade to JB. I'd also be interested to see if the issue is better on other JB ROMs.
I actually got a good tech on the phone that admitted there was a software issue with JB which is why they offered a replacement. They also suggested I contact Samsung which I may do.
Sent from my Samsung S3 via Tapatalk Pro
BitMaster said:
Yes, definitely don't upgrade to JB. I'd also be interested to see if the issue is better on other JB ROMs.
I actually got a good tech on the phone that admitted there was a software issue with JB which is why they offered a replacement. They also suggested I contact Samsung which I may do.
Sent from my Samsung S3 via Tapatalk Pro
Click to expand...
Click to collapse
And why is that. I'm running Stock JB with no problem although I have never excepted an OTA. Actually have never seen an OTA in years since they have always been blocked. That is phone hack rule #1. Never had to return a device.
I was referring to only the Wifi hotspot program. I have no issues with direct USB or Bluetooth tether. Just the hotspot which the Verizon Tech admitted has an issue with JB on the S3.
I'm running straight stock, no root. If I was running anything else I wouldn't accept an OTA either.
Sent from my Samsung S3 via Tapatalk Pro
BitMaster said:
I was referring to only the Wifi hotspot program. I have no issues with direct USB or Bluetooth tether. Just the hotspot which the Verizon Tech admitted has an issue with JB on the S3.
Sent from my Samsung S3 via Tapatalk Pro
Click to expand...
Click to collapse
I ran all mine off the hotspot. Didn't want to waste my wireless tether app. :laugh:
BitMaster said:
I've had the same issue with 4G data dropping using the hotspot and it appears worse since the JB update on my Verizon S3. Interesting enough, I have no issues using the tethering option via Bluetooth.
Note my phone is stock, not rooted.
FoxFi used to help (I'm paying for unlimited tethering) but since the JB update it doesn't matter. In fact, when I reinstalled FoxFi and turned on the hotspot via the app, the Verizon hotspot app also starts. This never happened before but appears to have happened since the JB upgrade.
I read in another forum to try turning off WPA2-PSK security all together and turn on Open. I've just tested that and it appears to not kill the 4G connection. I did turn on only connect to allowed devices... It's easy to add them by turning that option off with just "open", then add the device(s) by selecting the "+" to the right of the device so they are then listed in the "approved" section. Then turn back on "only allowed devices".
I have not tested the WPA-PSK encryption to see if it drops (yet).
I don't particularly care to run an open network with no encryption as any packet sniffer can pick up plain text (although browser encryption keeps secure sites secure) and allowing only certain devices works off the MAC address, so it's "relatively" secure. And by relatively I mean not greatly secure because a techhead can spoof their MAC address. But since it's a phone, my hotspot isn't always on...
I also need to test running a tablet along with my PC to see if the 4G drops or not.
Some other notes with the problems I'm having:
- The phone doesn't drop signal. Test programs show the signal connection constant. The mobile data simply turns off on the phone and pops off and on,,,
- I had this same issue with my HTC Thunderbolt.This leads me to believe it's a Verizon problem, but since the open option is appearing to work, that doesn't seem 100% true.
- Bluetooth tethering is fairly solid. Minimal drops, but Bluetooth doesn't appear to be quite as good as passing data as WiFi.I don't have bandwidth specs handy
- Since going to open/limited approved devices I'm streaming video in the background on Chrome browser and also surfing XDA at the same time with (fingers crossed) no 4G drop,
- After changing to open on the hotspot, I did shutdown and reboot the phone.
Let me know if this helps your situation.
UPDATE: Well after all that, I added my Nexus 7 to the hotspot and within seconds it dropped 4G data. Now it's dropping periodically even with the Nexus off and just the PC connected. So I dropped it back to completely open not limiting devices and it appears to be not dropping. Buggy PITA!
UPDATE #2: Just got off the phone with Verizon Tech Support. This is apparently a known problem with ICS on this device and they are working on an update. They offered me a replacement phone but I bought this new and do not want a refurb, so I declined. They then suggested a SIM card replacement as this is where all the info is used for security to/from the network and if the SIM card does not fully fix, then a factory reset and reinstall of all programs (which I knew was coming).
---------- Post added at 09:02 PM ---------- Previous post was at 08:43 PM ----------
With my experience, if you update to JB you will experience the drops. I didn't have as much of a problem with this with ICS.
Click to expand...
Click to collapse
Sent from my SCH-I535 using Tapatalk 2
Okay, I'll have to try it with the network being open... Thanks for the info! Hopefully they'll have a fix soon...
smashedpumpkins said:
Did you use Foxfi before updating to Jelly Bean? Did it work fine? I noticed that several apps that use the built in hotspot including Verizons paid hotspot gave me the same data connection issues on Ice Cream Sandwich. The app "Power Toggles" enables the phones hotspot feature and had the same problem.
Foxfi updated their app to use the same method that bypasses Verizon and enables the phones hotspot app when using Jelly Bean. (So the Foxfi on ICS is very different than on JB) It seems that any app including verizons app that uses the built in hotspot has the data connection issue for me. It's perfect for a couple minutes than drops for a minute.
I'm worried that if I upgrade my phone to Jelly Bean, Foxfi will drop my connection as it did with Power Toggles and all other apps that enable the phones hotspot.
Click to expand...
Click to collapse
Honestly, I don't recall if I used it much while still on ICS. I do know that it was working pretty well on my RAZR Maxx on ICS before switching to the S3; I didn't use it much on the S3 bc I no longer had a tablet at that time...
Sent from my SCH-I535 using Tapatalk 2
Please read forum rules before posting
Questions go in Q&A
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
kennyglass123 said:
Please read forum rules before posting
Questions go in Q&A
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
Click to expand...
Click to collapse
This is like moving the thread to the trash bin. We're having a general discussion about an issue with the Galaxy S3. It's not just a Q&A....
Try TrevE Mod
Try this forum if you haven't. Works fast and flawlessly for my on Jelly Beans ROM.
http://forum.xda-developers.com/showthread.php?t=1988735
Thanks!
Sent from my Samsung S3 via Tapatalk Pro
BitMaster said:
Thanks!
Sent from my Samsung S3 via Tapatalk Pro
Click to expand...
Click to collapse
Don't just say it! Click the Thanks button!
So, is there a fix in the works via Verizon/Samsung? Especially since I'm paying for this service, I would rather not go through the trouble of hacking my phone to get it to work. I appreciate the fix thread being posted above, and don't feel uncomfortable doing it, but the purpose of this thread is not only for people who feel comfortable hacking their phones to get this to work, but also for those that don't desire to spend the time screwing with their phone and/or have no desire doing it. Let's keep this discussion going.
Sent from my SCH-I535 using Tapatalk 2
smashedpumpkins wrote:
This is like moving the thread to the trash bin. We're having a general discussion about an issue with the Galaxy S3. It's not just a Q&A....
Click to expand...
Click to collapse
I agree. Mods, I respectfully request that this be moved back to the general discussion section; this is not merely a question, but a discussion of a problem that seems to affect a decent number of users attempting to tether consistently. Thank you.
Sent from my SCH-I535 using Tapatalk 2

Brand New Nexus 5 Doesn't Connect To Home Wi-Fi [URGENT]

I bought a nexus 5 to replace my galaxy s4 which died a couple of days ago.
My home router is a Netgear D6300 and everything (pc, tv and phones such as iphone, samsung and nokia can connect just fine).
My nexus 5 was delivered today and i spent the last 5 hours to get it working with my wifi but NOTHING worked (and, i'm not joking, i got to the point of almost throwing it out of the window).
I tried enabling SSID broadcasting, changing "security options", changing channels, disabling 5ghz network, i also enabled the guest network with no protection but nothing worked.
The only thing i noticed was the when using particular channels (5-6-7) the phone would say "connecting" for a few seconds but then it would go back to "saved,protected with wpa/wpa2".
I also changed some wifi settings on my phone (i disabled wifi optimization and i forced the phone to use the 2.4 ghz network only)
Sometimes it stays on "saved....." and doesn't even seem to try to connect.
After a while i tried creating an hotspot with an iphone 5s and my nexus connected in a second and everything was working.
So the problem should be in my router settings but i already tried everything (and besides everything else but the nexus works just fine).
I'm really desperate because i use this phone for work and i need to get this working asap.
I also managed to update to android 4.4.4 using my mobile network but i can't update to lolipop because it would use all my remaining 3g network data.
Btw i did some heavy modding on my galaxy s4 so i'm not a newbie to android.
I'm also willing to pay for support but to be honest i'm really disappointed that such and "acclaimed" phone has problems connecting to a wifi network that works with basically everything.
Sorry if I missed it in the post, but did you reboot the router.
rootSU said:
Sorry if I missed it in the post, but did you reboot the router.
Click to expand...
Click to collapse
Yes but it didn't help.
I've had 4 N5's in my possession over the past year or so, and not a single one had any issues connecting to any WiFi network, including Netgear routers. Your problem is either specific to your particular device or your router and not with the N5 in general. I assure you, the N5 deserves all the praise (and criticisms) that it has received.ave you tried a different router? I know you used it with your iPhone's hotspot but I mean an actual router? Also, have you tried resetting your router to defaults?
Are you using MAC filtering on the router?
_MetalHead_ said:
I've had 4 N5's in my possession over the past year or so, and not a single one had any issues connecting to any WiFi network, including Netgear routers. Your problem is either specific to your particular device or your router and not with the N5 in general. I assure you, the N5 deserves all the praise (and criticisms) that it has received.ave you tried a different router? I know you used it with your iPhone's hotspot but I mean an actual router? Also, have you tried resetting your router to defaults?
Click to expand...
Click to collapse
I just tried a dlink router on my home network and everything works!!!!!
But i want to understand why my D6300 doesn't work with the nexus (its configured the same way as the dlink).
Any suggestions???
In the meantime i'll reset the D6300.
stevemw said:
Are you using MAC filtering on the router?
Click to expand...
Click to collapse
Nope, i've disabled it.
And btw i read on some forums of people using my netgear with the nexus 5 and everything was working just fine.
riki66 said:
Nope, i've disabled it.
And btw i read on some forums of people using my netgear with the nexus 5 and everything was working just fine.
Click to expand...
Click to collapse
If your router is handing out DHCP addresses it may have run out of addresses if you have many wireless devices connecting infrequently. But I would thing a reboot would have cleared that up.

Wifi connected, but no internet access

I get connected (no internet access) from time to time when I automatically connect to my school's network. It connects automatically and works in some buildings and doesn't in others. Turning wifi off and on fixes the issue. However, it is annoying to keep doing this. I had this issue on EMUI 4.1 and 5.0 (through charles and dload) so I don't think it's the version of android. Is anyone else having the same issue? Could it be the school network's issue? Thanks.
Have you tried using a different internet browser?
DarkGuyver said:
Have you tried using a different internet browser?
Click to expand...
Click to collapse
Sorry for the late reply. It's the WiFi in general. Apps that require Internet don't connect either. I did a factory reset and that didn't fix anything.
I have similar problem. When I first got my phone it was on firmware B160 without any problem. I updated to Nougat using firmware finder and the problem started to surface. I rolled back to B160 using their rollback tool, which then got updated to B162. It's much more stable than Nougat but not as good as the original firmware that I was on. Each time I had done factory reset after the update to make sure I am not in some dirty state. (L04 variant)
I have similar problem sometimes on my honor 8, it shows up excellent internet connectivity but failed to lunch apps like facebook or youtube etc(says no internet connection) while other hand samsung A8 run just fine with same wifi network at same time. I have done factory reset but nothing miracle happen still same problem. Frustrating....
If it's been on both 4.1 and 5 its either a hardware issue or the school network is bad
jkccl9 said:
If it's been on both 4.1 and 5 its either a hardware issue or the school network is bad
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WiFi worked fine in the school network with my previous phone so it's not that.
user_57439 said:
WiFi worked fine in the school network with my previous phone so it's not that.
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if the wifi works fine when you connect it to different wifi's then its the school network not much you can do. ps you wrote you have the problem from 4.1 to 5 in your OP.....
jkccl9 said:
if the wifi works fine when you connect it to different wifi's then its the school network not much you can do. ps you wrote you have the problem from 4.1 to 5 in your OP.....
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I mean the school network worked with my old moto phone. It doesn't work all the time with my honor 8. It connects but doesn't have internet access.
user_57439 said:
I mean the school network worked with my old moto phone. It doesn't work all the time with my honor 8. It connects but doesn't have internet access.
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Yes but if it can't connect even when you update to emui 5 then it will be the network.
wifi connection without Internet sounds like a dns issue. Any wrong advanced settings?
msnxda said:
wifi connection without Internet sounds like a dns issue. Any wrong advanced settings?
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I leave it as default. I have to sign in with my university credentials. It connects with Internet most the time except in certain buildings.
i have the same problem
i have the same problem :crying::crying::crying::crying::crying::crying:
user_57439 said:
I get connected (no internet access) from time to time when I automatically connect to my school's network. It connects automatically and works in some buildings and doesn't in others. Turning wifi off and on fixes the issue. However, it is annoying to keep doing this. I had this issue on EMUI 4.1 and 5.0 (through charles and dload) so I don't think it's the version of android. Is anyone else having the same issue? Could it be the school network's issue? Thanks.
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I have the exact same issue with mine that I just got about a month ago. It is at my work, which is a college. It worked just fine on all of my old phones.
anna.e.morris said:
I have the exact same issue with mine that I just got about a month ago. It is at my work, which is a college. It worked just fine on all of my old phones.
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You tried restarting both phone and router?
sniperlife:D said:
You tried restarting both phone and router?
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I have restarted my phone several times, but not the AP because it is at my work and there are about 50 AP's all over campus and I doubt they will restart them for me lol. Amazon sent me a replacement phone as well so now I have 2 phones doing the same problem, just at work.
anna.e.morris said:
I have restarted my phone several times, but not the AP because it is at my work and there are about 50 AP's all over campus and I doubt they will restart them for me lol. Amazon sent me a replacement phone as well so now I have 2 phones doing the same problem, just at work.
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Then the problem is with the router itself. On my experience, some routers will let you connect but will not give you an internet connection.
anna.e.morris said:
I have restarted my phone several times, but not the AP because it is at my work and there are about 50 AP's all over campus and I doubt they will restart them for me lol. Amazon sent me a replacement phone as well so now I have 2 phones doing the same problem, just at work.
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Definitely the issue is from the router
There was this point where my laptop can connect to the router but can't connect to the internet. After a few days it got fixed automagically.
Have you checked to see if your internet connection is active? If it isn't then you would need to contact your ISP for more assistance with this issue.

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