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So after performing a factory reset on the device it booted normally the 1st time and asked me for my PIN (??). It accepted my usual PIN (!) and took me to a clean slate (all Play Store apps gone) BUT the wallpaper was still the same, my username was still there and the other user profile was also still there. What was missing was a keyboard so there was nothing I could do with the device.
OK no problem, lets perform another factory reset. So once again I hold volume up & the power button, select reset to factory settings, reboot... and this time it boots to a black screen with only the android navigation bar at the bottom and the words emergency mode on the bottom left.
Any ideas on what to do now, short of sending it back to the store?
This is a brand new unit, running EMUI 5 from the box, bought from an authorised dealer. It was not rooted or tampered with in any way or form.
I've seen those symptoms and I had to perform an erecovery. If you have the Chinese version you can do that if you have the international version I think erecovery isn't working just yet.
Sent from my MHA-L29 using XDA-Developers mobile app
I have a MHA-L29 bought in Europe. I assume erecovery is the mode enabled by pushing volume up, volume down & power button at the same time? At that point I would need the full OS in a microSD inside the device, correct? Apologies, I'm not well versed in Android...
Huawei's website offers very little help . All one can find is a link to the 'quick start manual', a link to EMUI's source code (Mate 9 is absent), a mobile wifi inspection tool, and HiSuite. I'm assuming HiSuite is of no help in this case?
Have I run out of options here? Is my next step returning the device to the shop?
Governa said:
I have a MHA-L29 bought in Europe. I assume erecovery is the mode enabled by pushing volume up, volume down & power button at the same time? At that point I would need the full OS in a microSD inside the device, correct? Apologies, I'm not well versed in Android...
Huawei's website offers very little help . All one can find is a link to the 'quick start manual', a link to EMUI's source code (Mate 9 is absent), a mobile wifi inspection tool, and HiSuite. I'm assuming HiSuite is of no help in this case?
Have I run out of options here? Is my next step returning the device to the shop?
Click to expand...
Click to collapse
The easiest choice for you is returning the device to the shop, but it can definitely be fixed.
Huawei made some very stupid decisions with the Mate 9. You cannot flash firmware from SD card anymore. You have to use eRecovery (boot the phone plugged into a computer holding the volume up key) to recover. However, this eRecovery has not launched for the european model, so you can't restore.
I might be able to help you using my DNS server because I have reverse-engineered a lot of how the Mate 9 works, but I don't have a European model to test with. If it's easy for you to return it to the store, that's probably the best option.
I've contact Huawei support and they'll be picking up the device by courier. They expect to have it returned in 5 days max. I did test the eRecovery mode that you've described and indeed it fails to gather the needed files ("Getting package info failed").
I appreciate you input, what would your method involve? I've seen firmware (B122) floating around the web, how are people flashing it if the SD card method isn't working for this unit? Having said that I wouldn't personally attempt anything that could possibly void the warranty.
Governa said:
So after performing a factory reset on the device it booted normally the 1st time and asked me for my PIN (??). It accepted my usual PIN (!) and took me to a clean slate (all Play Store apps gone) BUT the wallpaper was still the same, my username was still there and the other user profile was also still there. What was missing was a keyboard so there was nothing I could do with the device.
OK no problem, lets perform another factory reset. So once again I hold volume up & the power button, select reset to factory settings, reboot... and this time it boots to a black screen with only the android navigation bar at the bottom and the words emergency mode on the bottom left.
Any ideas on what to do now, short of sending it back to the store?
This is a brand new unit, running EMUI 5 from the box, bought from an authorised dealer. It was not rooted or tampered with in any way or form.
Click to expand...
Click to collapse
when you make a factory reset in recovery on first boot you see lost the google service and also the keyboard (i know well i have done it two time in 4 days cause bootloop) how got the google service back? simply download from apkmirror a google keyboard (you need it for next step) and install it then go to settings/advanced settings and make a factory reset(need a pin in my case that why have installed a keyboard) when the device boot again you have the google service again
I see, thank you. I'll keep that in mind next time I reset the device. :good:
I then ask, if I do reset the device to factory settings and it craps out again, how would one know if eRecovery is able to recover European models? As of 3 days ago this option would throw a 'Getting package info failed' error. Short of trying it myself when I get my device back, has anything changed in the meanwhile? Is eRecovery working now?
hi mate, I only know what I've tried: eRecovery delete google service, eRecovery not erase password.factory reset from settings does reappear google services .... likely these problems are software bugs or are linked to nougat that has different partitions than to the past....sorry for now thats it
Inviato dal mio MHA-L29 utilizzando Tapatalk
So I just got my phone back from the service center and the first impressions were not good. Before returning the phone they called me to ask for my Google username and password (!!) to make sure the device was successfully recovered. I obviously refused and just told them to kindly return the device and I would test it myself.
Well the package arrived today and is missing the SIM ejector and the IMEI back sticker. Not only that but it now refuses to install the Amazon Shopping app and Google PhotoScan app because "this app is incompatible with your device". How can this be if I had these two apps installed before??
I also noticed that the device claims to be an "Orange MHA-L29"... have these guys just flashed it with a firmware meant for Mate 9s sold through Orange?
Governa said:
So I just got my phone back from the service center and the first impressions were not good. Before returning the phone they called me to ask for my Google username and password (!!) to make sure the device was successfully recovered. I obviously refused and just told them to kindly return the device and I would test it myself.
Well the package arrived today and is missing the SIM ejector and the IMEI back sticker. Not only that but it now refuses to install the Amazon Shopping app and Google PhotoScan app because "this app is incompatible with your device". How can this be if I had these two apps installed before??
I also noticed that the device claims to be an "Orange MHA-L29"... have these guys just flashed it with a firmware meant for Mate 9s sold through Orange?
Click to expand...
Click to collapse
mmmm too bad mate,your M9 is no brand? Orange is a carrier ....my opinion is ask why this change and ask for phone replacement
Yep, unbranded bought from an authorised dealer.
I am now going to escalate it and try to have this unit rejected and exchanged for a brand new one. I sure hope they don't propose replacing it with a refurbished unit, after all we're talking about a €700 device here and it has spent more time in the service center than in my hands. Very frustrating.
And this whole "no way to use eRecovery yet" and "no way to flash it from MicroSD" is just the last nail in the coffin... I mean what were they thinking? Even Apple devices allow me pick up the corresponding firmware and flash it at home from day 0. I hear the P9 Plus is less restrictive, maybe I should have gone for one of those instead?
I've got a real lemon here... let's see how they handle my case, I'll keep you all updated.
So you fell into the grp trap, well, I have figured out a working way to bypass grp on an alcatel fierce xl 5054n. Go to the wifi page, make sure you are connected to internet,select a secured hotspot and type in anything as a password, then highlight the password. Then swype from swype symbol to s, it will open a browser, clear everything then type access settings, enter, bang then you should be in the phones settings, select add account, select imap account, outlook.com is a good one to use, so make one of those first. Back out from there and select factory reset, now after reset you can add a google account of your choice.
Just curious
Does this still work? Or do you know any new ways
captbear said:
So you fell into the grp trap, well, I have figured out a working way to bypass grp on an alcatel fierce xl 5054n. Go to the wifi page, make sure you are connected to internet,select a secured hotspot and type in anything as a password, then highlight the password. Then swype from swype symbol to s, it will open a browser, clear everything then type access settings, enter, bang then you should be in the phones settings, select add account, select imap account, outlook.com is a good one to use, so make one of those first. Back out from there and select factory reset, now after reset you can add a google account of your choice.
Click to expand...
Click to collapse
Mine does not have Swype feature. Tried every key
Help
My key board doesn't have the swipe either. I done everything I can to change the keyboard please someone help me
Finally,a thread that shows that I'm not going as crazy as I thought I was
I have the same problem with the FRP for the 5044r. I knew nothing about the phone since I have an S6 S7 and S8 plus and buying a Google pixel xl 2 today. Allmy phones are bought for the purpose of a development hobby and I try to get deals. there's a local pawn shop where i the Alcatel I paid 40 bucks not knowing anything about a phone. But I can't get by the frp. I watched five different YouTube videos with the swipe trick and I was wondering why I couldn't do it I didn't realize that on a keyboard I can't change. So small, replies are very helpful. thanks to this thread
I looked at forums on rooting the 5044r. That looks like a full military project. I'm sure someone's going to run into a simple tool that can do it off the PC in a months. And what's even more frustrating is what work last week does not necessarily word this week because of the security patch. And as much as those boxes with dongles seem to be a great technology you're better off buying it waiting for shipping than getting a cracked version it's less consuming and time. Let's keep looking for a good ideas boys it took me about three days to figure out the name so f so far I'm at Alcatel A3 series IdealXCITE (5044R). So often looking for answers to problems is getting the name of the phone correctly so the search engine can find it. I have an S8 plus which is a Snapdragon Qualcomm chip and it took me two months to find out that the "F" Exynos variant version was a no-no for any type of mods except the US and where I live which is Canada.
This works, no keyboard tricks, kind of PITA but who cares. I am too new to post links but go to youtube and use this after .com/ watch?v=iFpT66ML-uE
ps your welcome
5044c
I'm in a similar position to jthibault27, I managed to get into my Alcatel Verso 5044c through the TalkBack>Help>YouTube>Privacy exploit (which now appears closed) but adding an outlook and resetting just set my GRP/FRP to permanent "Try again in 24 hours".
got into my settings finally and factory reset my alcatel one touch phone but after rebooting it still asks for the previous google account. Also tried opening the developer options by going into phone settings and tapping the build number 6 times but unfortunately that option isnt working for me either. If anyone can help please reply. I also tried adding a imap account but it says it cant validate my server settings. SOMEONE PLEASE HELP ME IF POSSIBLE!!!
Alcatel 5044s Canada
This works great.
Search: vnrom/bypass
Search: Alcatel FRP 7.0.1 bypass and try his video with these steps. His description will show above, the video is 6 mins 37 secs
Alcatel u50 5044s Canada
1.reset phone and connect wifi
2.visual settings enable talk back
3.make an L on screen to get list
4.use 2 fingers scroll down to help and feedback
5.double click to enable
6.hold volume up and down to disable talk back
7.click on first video
8.click around top right corner to enable YouTube
9.swipe video down then left to throw away
10.click dots in right corner of youtube to find policies and click
11.you are connected to chrome.
12.follow steps to download FRP Bypass, Developer and quick shortcuts last
13. You can always use chrome by going back to it and go to downloads in upper right options
14.Install FRP then quickshortcut then use provisional like in video
15.install Developer
16.get back to youtube.
17.click on any video to share.
18.add other email like aol account
19.click on right upper to settings
20. Go to manage accounts
21.factory reset.
22.Add Wifi and you are done!;
ENJOY!!!
Thank you Sir.
Goodatittoo said:
This works great.
Search: vnrom/bypass
Search: Alcatel FRP 7.0.1 bypass and try his video with these steps. His description will show above, the video is 6 mins 37 secs
Alcatel u50 5044s Canada
1.reset phone and connect wifi
2.visual settings enable talk back
3.make an L on screen to get list
4.use 2 fingers scroll down to help and feedback
5.double click to enable
6.hold volume up and down to disable talk back
7.click on first video
8.click around top right corner to enable YouTube
9.swipe video down then left to throw away
10.click dots in right corner of youtube to find policies and click
11.you are connected to chrome.
12.follow steps to download FRP Bypass, Developer and quick shortcuts last
13. You can always use chrome by going back to it and go to downloads in upper right options
14.Install FRP then quickshortcut then use provisional like in video
15.install Developer
16.get back to youtube.
17.click on any video to share.
18.add other email like aol account
19.click on right upper to settings
20. Go to manage accounts
21.factory reset.
22.Add Wifi and you are done!;
ENJOY!!!
Click to expand...
Click to collapse
Hey thanks a bunch for taking the time to post the steps as such. Totally appreciate the info. Just revived a 5044G paperweight thanks to you. :good:
Hello.
I have the ZTE axon A1R (not pro) and about a month ago I received a notification for a update to marshmallow 6.0 and so I went through the process, and it completely froze and would not boot.
Since then I did a factory reset however I cannot get passed the sign in screen where it asks you to sign in with the gmail that was previously associated with the phone. I have done this countless times and it simply does not accept the email even though it is correct. I have initially waited 3 days and since then tried many many times but it simply throws me back to the sign in screen.
I have tried the other option where google sends a code digit and this doesnt work wither.
I have been in contact with zte customer service but it is a complete joke. They have done absolutely nothing to help me and what I thought would take a couple of days at the most to fix, has now been over a month and is very frustrating. They keep sending me email to "wait and that they forwarded my concerns to the appropriate people to help" however this has not happened in over a month now.
what can I do? (I tried searching for this problem here on xda forums and google in general but cannot find the relevant information. Mostly what I find is stuff for the pro version of this phone)
Thank you
Hi !
Is this thread useful ?
Cheers !
xanthrax said:
Hi !
Is this thread useful ?
Cheers !
Click to expand...
Click to collapse
hi,
thanx for trying to help but sadly the above is for the Axon 7.
i am only able to find information (on xda) regarding Axon 7 and axon pro neither of which is my phone.
mine is the regular axon (A1R) http://www.gsmarena.com/zte_axon-7686.php
I should note that I am not so much interested in rooting it or anything like that.
I just want to be able to use it again under any circumstance but I simply cannot get passed the "sign in with email previously associated with this phone" because it keeps sending me back after I put in the correct information.
ZTE has been a complete failure in helping me even though it was their update that has cause me problems in the first place
Try to change the email password from another device, a pc maybe
Sent from my SHIELD Tablet using Tapatalk
xanthrax said:
Try to change the email password from another device, a pc maybe
Sent from my SHIELD Tablet using Tapatalk
Click to expand...
Click to collapse
I have done that.
no go.
and the weird thing is that, when i do type in the wrong password, it knows, and says so... but when I type in the correct one, it doesnt say anything, just jumps right back into the 'please sign in with the email associated with this password' screen.
I think it may be a issue with the update itself.
I cannot get passed the 'verify your account'
page. I tried everything, I keep putting in the
correct email and password, and even trying with the
code that google sends via text, and it always just
sends me back to the 'verify your account'.
THis is a problem with ZTE update. It fails to
recognize the previous email that was associated to
the phone.
When I power the phone while holding the 'up' button
and go into android recovery, it says:
ZTE/P897A10_ROGERS/billy
6.0.1/MMB29M/20160707.005703
So it seems that even though I have reset the phone
into factory reset, it has still applied the 6.01
update which is not what the phone came with when I
bought it (it came with 5.01)
Perhaps this is the problem and why it is not
recognizing the email associated with the phone.
I dont know why it says "ROGERS/billy"
Rogers is not the carrier that I am with and billy is
not my name.
*7:44pm
Hello everyone. I own an Alcatel Idol 4 6055U. I am not able to find my device as an option to see the forums. I see Idol3, Idol 4s, but not Idol 4. I mean, I see the questions pertaining to the model, but I myself cannot access them. Here's my dilemma. Every Android I've owned over the last 2 years has had issues. The same basic issues, but slightly different for each phone. Yesterday I contacted Alcatel customer support yet again concerning issues with my phone. Issues such as phone calls coming in that don't show up on my call logs. I've answered the calls. No one responds on the other end. My back button continuously skips over letters, causing unnecessary time correcting a word at times. When sms texting, the message I'm typing stops and I have to go back into my message to continue. The curser isn't even in the right spot. It will be in the middle of the message instead of at the end. At times the person's message with whom I'm texting will show up out of the dialog box in different print, in addition to receiving the message as usual. The time is always changing. I don't know much about operating systems. I downloaded a file manager from Google Play and found lots of files marked "SQlite injection", hijacked, UDP connection, and more. I even found wording explaining how "they" will only see something about shared user files bc "they're" not on some list (I can provide a copy). I have reset my phone number numerous times. Same issues.
All this being said, I have good reason to believe I know the hacker who is responsible. This individual lives states away. It would all have to be done remotely.
I don't know what to do. I'm begging someone for help. Thank you for your time.
specs8 said:
*7:44pm
Hello everyone. I own an Alcatel Idol 4 6055U. I am not able to find my device as an option to see the forums. I see Idol3, Idol 4s, but not Idol 4. I mean, I see the questions pertaining to the model, but I myself cannot access them. Here's my dilemma. Every Android I've owned over the last 2 years has had issues. The same basic issues, but slightly different for each phone. Yesterday I contacted Alcatel customer support yet again concerning issues with my phone. Issues such as phone calls coming in that don't show up on my call logs. I've answered the calls. No one responds on the other end. My back button continuously skips over letters, causing unnecessary time correcting a word at times. When sms texting, the message I'm typing stops and I have to go back into my message to continue. The curser isn't even in the right spot. It will be in the middle of the message instead of at the end. At times the person's message with whom I'm texting will show up out of the dialog box in different print, in addition to receiving the message as usual. The time is always changing. I don't know much about operating systems. I downloaded a file manager from Google Play and found lots of files marked "SQlite injection", hijacked, UDP connection, and more. I even found wording explaining how "they" will only see something about shared user files bc "they're" not on some list (I can provide a copy). I have reset my phone number numerous times. Same issues.
All this being said, I have good reason to believe I know the hacker who is responsible. This individual lives states away. It would all have to be done remotely.
I don't know what to do. I'm begging someone for help. Thank you for your time.
Click to expand...
Click to collapse
see my PM
I just bought a 6.2. Ridiculously huge phone. I have trouble believing this is now considered a small phone. The huge screen is a plus while I'm stuck at home. It'll get annoying quick once we get back out into the world.
There seems to be something wrong with sqlite on the phone. F-Droid repeatedly crashes with a grab bag of sqlite errors - "file is not a database." "Loc header is corrupted." - going from memory here, because most of the time the message flashes by on the way to the "Would you like to e-mail the details to help fix the issue?" screen. Everytime OI Shopping List starts up, it thinks it's being started for the first time and goes through the "choose your preferred layout setup." Any created shopping lists are gone. The default one is empty. I can't say for sure this is the same problem, but it seems related.
Does anybody know of an app to stress-test sqlite creation on the phone? Or, even better - how to fix this?
Follow-up. Sqlite errors in Aldiko, too. Setup from first install is gone. After putting all my info back in, I attempted to download a book from the library and got "Import failed [file is not a databse (code 26 SQLITE_NOTADB)]" - one of the same errrors that F-Droid gives. Something is very wrong with this phone.
No help on the internet beyond some applications showing the same behavior, all solved years ago.
Nokia support did not find the problem, and after a soft reset and factory reset, told me to send the phone in for repair. "Two week turnaround, just go to this website, fill out your details, print out the paper, tape it to your phone and bring it to the nearest Fedex office. No cost to you!"
However, on the setup after the factory reset, there was a message about my SD card being too slow and could cause problems being used as a phone storage device. The message was not there during the original setup. It's a Samsung SDXC 1. Not that old, or slow, but removing it solved the problem. Maybe my previous phone corrupted it as a parting shot.