Help, please. - Security Discussion

*7:44pm
Hello everyone. I own an Alcatel Idol 4 6055U. I am not able to find my device as an option to see the forums. I see Idol3, Idol 4s, but not Idol 4. I mean, I see the questions pertaining to the model, but I myself cannot access them. Here's my dilemma. Every Android I've owned over the last 2 years has had issues. The same basic issues, but slightly different for each phone. Yesterday I contacted Alcatel customer support yet again concerning issues with my phone. Issues such as phone calls coming in that don't show up on my call logs. I've answered the calls. No one responds on the other end. My back button continuously skips over letters, causing unnecessary time correcting a word at times. When sms texting, the message I'm typing stops and I have to go back into my message to continue. The curser isn't even in the right spot. It will be in the middle of the message instead of at the end. At times the person's message with whom I'm texting will show up out of the dialog box in different print, in addition to receiving the message as usual. The time is always changing. I don't know much about operating systems. I downloaded a file manager from Google Play and found lots of files marked "SQlite injection", hijacked, UDP connection, and more. I even found wording explaining how "they" will only see something about shared user files bc "they're" not on some list (I can provide a copy). I have reset my phone number numerous times. Same issues.
All this being said, I have good reason to believe I know the hacker who is responsible. This individual lives states away. It would all have to be done remotely.
I don't know what to do. I'm begging someone for help. Thank you for your time.

specs8 said:
*7:44pm
Hello everyone. I own an Alcatel Idol 4 6055U. I am not able to find my device as an option to see the forums. I see Idol3, Idol 4s, but not Idol 4. I mean, I see the questions pertaining to the model, but I myself cannot access them. Here's my dilemma. Every Android I've owned over the last 2 years has had issues. The same basic issues, but slightly different for each phone. Yesterday I contacted Alcatel customer support yet again concerning issues with my phone. Issues such as phone calls coming in that don't show up on my call logs. I've answered the calls. No one responds on the other end. My back button continuously skips over letters, causing unnecessary time correcting a word at times. When sms texting, the message I'm typing stops and I have to go back into my message to continue. The curser isn't even in the right spot. It will be in the middle of the message instead of at the end. At times the person's message with whom I'm texting will show up out of the dialog box in different print, in addition to receiving the message as usual. The time is always changing. I don't know much about operating systems. I downloaded a file manager from Google Play and found lots of files marked "SQlite injection", hijacked, UDP connection, and more. I even found wording explaining how "they" will only see something about shared user files bc "they're" not on some list (I can provide a copy). I have reset my phone number numerous times. Same issues.
All this being said, I have good reason to believe I know the hacker who is responsible. This individual lives states away. It would all have to be done remotely.
I don't know what to do. I'm begging someone for help. Thank you for your time.
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see my PM

Related

Strange behaviour when searching contacts...

Hi to everyone,
probably this has already been investigated and/or solved (or not), I don't know, but I was not able to find anything related and I believe it is quite strange...
I was used (using WM6.0) to search contacts using keywords being present in the record in the following way:
- Open contact application (the application opens with the first line ready for input);
- place some text in the first line, such as "Richard"
- being presented from the application a list with ONLY contacts containing the word "Richard", either in the name, company name, address, notes, etc.
Well, I find this being impossible with my brand new VODAFONE TOUCH PRO (Raphael) I recently got:
- I open contact application (nothing strange till here...)
- I type just one letter (i.e. "R")
- the PDA immediately switches to PHONE MODE, placing a call to my first contact (I think so, havent been able to double check yet) whose name starts with "R" letter...
- I obviously have to immediately abort as I don't want to place an unwanted call...
This way the only chance I have to search my contacts is to PARSE them by hand, but having more than 2000 it's a really waste of time, beside the fact I can select the first letter the name starts with (and so no chances to find the keyword appearing in other fields...).
Is anyone else reporting the same problems ???
Is there some kind of setup setting I'm forgetting of ???
Really considering not to trash my BB...
Ciao
I wonder myself being the only one reporting such a problem and/or not being receiving any answer...
So I try raising my message up to your attention...
I've got the same problem. Its actually a little weirder than you wrote. Most letters work fine.
Pressing 'r', however, automatically dials whatever name you are on. Pressing 'w' inserts 'w*', which breaks the search (you can delete the * and then continue).
There may be other letter problems too. This is on a Sprint Touch Pro.
Anyone else?
BTW, the hard keyboard works fine.
I wonder if this problem exists also in other applications such as SMS??
i sometimes face a problem while writting an SMS, i press a character but suddenly i find the dialer activated...!!!
does this has anything to do with special characters?
"R" and "W*" on Sprint Touch Pro Contacts Search
I wish I had a solution, but can only chime in that I have had two Sprint Touch pro's and both have the same problem. If you call sprint, they haven't heard anything about it (supposedly) but it seems to be a problem with all sprint touch pros.
I have the same problem with my Sprint HTC Touch Pro. Don't know how to fix it. Can anyone help?

Please help me with my Fuze!!!

I am on my third one and now my 30 days are over so I'm stuck with it and if I return it based on warranty help I get a remanufactured one but I am having some really annoying problems. I have searched these forums but frankly they are very complicated and you all seem very advanced and technical and it's very confusing. I'm hoping someone can lay out in baby steps how to help me with these issues.
1. My folders, and TF3D indicate I have a text message when there are no conversations in there it's completely empty in every folder but it still indicates I have one new text message and it won't clear with a soft reset or anything.
2. Often times my calls go straight to voicemail and do not ring on my phone.
3. I drop a lot of calls
4. Often times my phone will flash and show who is calling but not actually ring even though the sound is completely on.
5. I get a ton of errors that want to report to Microsoft especially the shell32.exe error
6. Often times when I try to connect to the internet it won't work on the Opera browser or IE browser just says can't connect.
7. Often times my email won't download and I get a message saying check in my network connections and the only way it'll fix is if I power the device off.
8. The feature where I can flip it upside down to mute it doesn't work
9. Often times I will click on one spot and it activates something I didn't click.
These are just the ones I can think of off the top of my head. Can someone please help me? I am begging. You can find me on Yahoo at julesthequeen06 if it'd be just easier to tell me I'm a lost cause on chat. Thank you in advance for reading this far.
Julie
BroncosMom said:
I am on my third one and now my 30 days are over so I'm stuck with it and if I return it based on warranty help I get a remanufactured one but I am having some really annoying problems. I have searched these forums but frankly they are very complicated and you all seem very advanced and technical and it's very confusing. I'm hoping someone can lay out in baby steps how to help me with these issues.
1. My folders, and TF3D indicate I have a text message when there are no conversations in there it's completely empty in every folder but it still indicates I have one new text message and it won't clear with a soft reset or anything.
2. Often times my calls go straight to voicemail and do not ring on my phone.
3. I drop a lot of calls
4. Often times my phone will flash and show who is calling but not actually ring even though the sound is completely on.
5. I get a ton of errors that want to report to Microsoft especially the shell32.exe error
6. Often times when I try to connect to the internet it won't work on the Opera browser or IE browser just says can't connect.
7. Often times my email won't download and I get a message saying check in my network connections and the only way it'll fix is if I power the device off.
8. The feature where I can flip it upside down to mute it doesn't work
9. Often times I will click on one spot and it activates something I didn't click.
These are just the ones I can think of off the top of my head. Can someone please help me? I am begging. You can find me on Yahoo at julesthequeen06 if it'd be just easier to tell me I'm a lost cause on chat. Thank you in advance for reading this far.
Julie
Click to expand...
Click to collapse
Have you flashed a new rom, loaded any progams, or done anything beyond out of the box configuring? The easiest answer would be to hard reset the phone and see if that helps.
We need to know some more in-depth info
Carrier:
Rom:
If you haven't tried flashing a rom I highly suggest doing so. This can help with a lot of the problems you are having. For the Stock Rom has a lot of problems.
i wouldnt flash a new rom if its screwing up like this out of the box. what have you installed on your phone? if its doing all these these without any installed programs or mods why have you waited 30 days to do something about it? it seems to me its more of a software issue. try hard resetting and go from there. if its fine, install one program at a time and find out which is causing it. if you have att then i dont think your mute is supposed to work like that, thats a feature you have to install another program to do. i could be wrong but mine doesnt work like that.
I would do a hard reset and clear everything... i would change my time to redirect the call to voice mail to the Max: 30 seconds, I would turn off error reporting because its just a pain in the arse.. the flipping it upside down to mute is the program thats having and issue but like everyone else said what do you have installed on your phone

[Q] Just what is wrong and how to fix it. No one tells me if it's software...

I have a few issues with the Captivate, that I just can't get an answer to, except send it in to Samsung, and we'll repair it. AT&T just does a very poor job, of tech support, on my end of things. I spend hours by phone, poor email replies, and going in for a face-to-face yesterday, simply does no good. I bought the Captivate with Android 2.1, and updated to 2.2, from Samsungs site. My issues are:
AT&T will stop BLOCKING apps, that come from other places, besides their Market. Talk of OTA being pushed, and the Captivate being one of the first to get it, led me to learn that OTA, is not a software push, but a set of instructions, to help us manually change a SETTING in the Captivate. This, from three different tech people, all the way up the ladder at AT&T. That said, the head tech, Glen, COULD NOT FIGURE OUT how to tell me to change the Settings. Another issue, is with SMS and MMS messaging. I can send them no trouble, but I don't really know if the ones I'm sending to, have got them. Surprise. I found I could make requests, for a Notice of Delivery. I just have 'to ASK FOR ONE'. Trouble is, no one can help me figure out how to ask. On AT&T site, under my contract, they have Captivate as my phone. They have a tutorial on MMS settings, so I went to it. I followed the steps they give, and at the END, they show 5 options, that are greyed out, that you can activate. They show 5, but my Captivate only shows 3. The two that are missing, DELIVERY REPORT and READ REPORT, are what I'd need, but they aren't there. Yesterday in a face-to-face, the tech I was talking with, played with a Captivate demo, and actually found those two options on it. His reply, the demo is Android 2.1, I upgraded to 2.2. Conclusion, I screwed myself, with the update. He didn't explain, why the Captivate HE OWNS, and is 2.1 itself, DON'T HAVE THE TWO OPTIONS EITHER. The third issue, is EDGE. Where I live, AT&T's tower, are horrible. No one with AT&T, can connect to them. I pay over $70 a month, to use my Captivate, on my WIFI. My use is rare, for phone calls. It's mainly for the Smart Phone part, that I use it. When I bought the phone, EDGE was not active, but some smart guy at a hugher level, had me make a settings change, and it appeared. But it no longer appears, and it seems if you don't ask a 3G question, they ignore you now. So, after countless failures, I left AT&T yesterday, and stopped at Verizon, just down the road, to get info with them.
I contacted Samsung when I got home, telling them the troubles I'm having, and asking if they could help answer my issues? This morning, I got their reply. The answer was an EITHER/OR reply, and that's why I'm asking this here. They say I could either restore my software to brand new, and lose all my phones content, or send it in for repair, which probably would lose the content with as well. Not an indication, if it's a software(Android) problem, or a hardware problem. No indication if AT&T's OTA, is a software PATCH, or if it really is nothing but instructions on what I need to change. AT&T sent me two MMS TEXTS, while I was on the phone with them, that were 4kb in size, and were ONLY GOOD FOR 4 DAYS, by what was said with them. Both opened with the word, DOWNLOADING, following it, but the word DOWNLOADING, is still present, 2 days later. Must mean what they sent, I never had installed. But why install something, if it's NOT A SOFTWARE ISSUE as AT&T claims, and instead send a simple email with instructions, or a web site, I can read the instructions on? But, as of this morning, I really don't know how to handle this. Does anyone, understand what this means, and can explain in basic English, just what is wrong? Thank you.
All of this is software, stock sucks and now you see why the custom rom community is so large.
For edge, go to settings> wireless and network> mobile networks> network mode, change that to gsm only.
The nonmarket ota will have to be
a software patch because it's disabled completely in the settings of the OS. A simple guide on what to turn on in the settings won't do it it's deeper than that.
the sms/mms issue have you tried clearing the cache and or data in"settings>applications> manage applications>all> messing. Or using a different messaging app? I use handcent sms but there are several in the market.
Thanks. I'm starting to understand this rom craze I've been reading about.
On Edge as you suggested, when I get to Mobile Networks, after I click on it, I see NO Network Mode, that I could change to gsm only. I have 4 choices, Use Packet data, which is active, Data roaming, which is not active, Access point names, which shows ATT WAP, avtive, and Network operators, which shows a blacked out Default Setup. It's listed under Available Networks, but I can't even activate the Default setup. What's missing here?
As for the OTA, I'm glad to know it's as I thought, not as AT&T lied to me about. The two seperate AT&T messages they sent me, a little over two hours apart, are listed as such: <Subject: AT&T
test MMS> Downloading
Message size: 4KB
Expires: 5:57 pm, mAY 23
and when you long press it, a menu appears, that allows you to View message details. Click on that, you get
> Message details
Type: Multimedia message
notification
From: 28838270
Expires: 5:57 PM, May 23
Subject: AT&T test MMS
Message class: Informational
Message aize: 4KB
That is what they tried to push me, as the OTA, and as I said, Glen, an upper level tech, tried walking me through the settings, to physically make the change, but failed to do so. Do you understand what type of crap they were really pushing me?
I do have Handcent sms, but I never used it. I suppose I need to stop thinking everything is alike. I opened it up, and the options, are over whelming, so I chose those I thought were right. I'll read up on it later, to try and understand it better. It showed my text messages I already had, including the two test from AT&T, which actually allowed me to DOWNLOAD. Dowload what? Good question. But clicking it, showed it downloaded, SOMETHING. After that, I tried to install the Amazon appstore app, which AT&T kept blocking, and no surprises, it was blocked again just now. So, maybe AT&T knows what type of crap they sent me, but it damn sure didn't fix the BLOCK.
Guess you see I'm frustrated, but thanks for your reply. If this note helps you try something else, please let me know. Thanks.
MarketEnabler to get past the AT& T blocking (requires root)
IMHO, Custom ROMs is the only way to get the best out of your device.
Sent from my Captivate. Andromeda 3, Onix 2.0.5 @ 1.2Ghz
Downloading?
I've had messages get stuck in downloading when someone sends me a MMS with a picture or a web link that needs to use the data connection to download the message and I have the Data network mode shut off. May want to check you're Data Network setting to see if its on or off. Something to check.
With 2.2 you can turn on or off Data network mode by holding the power button to bringing up the menu.
It seems if I want to stop being frustrated over AT&T and their not helping fix the issues, is to start thinking like a lot of you do. I have seem a lot about ROM, but in truth, don't know much about it. I'll try and read up to learn, just what I'm looking for, like what would best fit my issues. Thinking back on my face to face with Tech support, Friday, when I acted so frustrated, that even they couldn't fix my AT&T BLOCKING of apps NOT FROM THE MARKET, I had two different AT&T TECHS ask me, "WHY DO YOU WANT TO LOAD APPS, THAT ARE NOT FROM THE MARKET"? Why? How about I simply want to? Does that mean that AT&T has the mentality, that since they charge to provide service, that it allows them to DICTATE how we use the equipment we buy? What ever happened to the concept of TRUTH, in business these days? Anyway, I'll start trying to gain ideas from going with a custom rom, and see what woud best meet my needs, with one. Thanks.
You know what's funny?
All of the roms have what you're looking for
That's the entire spirit of roms, I bought this awesome peice if hardware but the software it came with is locked down, freedom robbing, laggy, ugly garbage. The phone belongs to us it's ours to do with what we please.
But before you take the rom leap, try super one click to root and it also unblocks non market apps

Verizon Remote Diagnostics is running on my phone. Why?

Hello, hoping someone can provide some help. I have been noticing my phone - A Droid Razr - slowing down, acting up, homescreen error requiring restart, etc. I saw a program called "Verizon Remote Diagnostic" but didn't think much of it at first. I did a factory reset and things stayed the same. I looked into this App as it is consistently running in my processes. Apparently, the app is a remote desktop that gives Verizon employees ability to access your phone. The list of permissions includes everything, from reading SMS and media, call logs, GPS, the whole works. However, Verizon has stated that it is not a monitoring tool, requires explicit user permission, etc. Here is a brief rundown from a Verizon spokesperson:
“It is a piece of the new software and cannot be removed, but it does not run in the background. It only runs when a customer calls support and gives permission to use it . . . The tool will not run unless a customer gives explicit permission during a call with customer support. If customer support suggests using the tool as a way to diagnose a problem the customer will see a notification on their device after customer support initiates the Verizon Remote Diagnostics tool. A customer will then see a permission request directly on their device along with “terms and conditions” and an “Accept” or “Reject” button. A customer will need to select “Accept” in order for the tool to run. Customers are free to select “Reject” and the tool will not run.
Customers will also be given a 4-digit PIN by customer support and that PIN must be entered in the device by the customer in order for this to work. . . it does not run in the background. It only runs when a customer gives permission to use it.” - I can't post the link to this as I am a new member, but it is available at the droid-life website
I have never called in, never gone into the store other than to purchase the phone, have never given any permission in any way to any Verizon employee, have never even asked a question to Verizon online, in person, over the phone, etc. I have never had an outside tech look at it or send it off for any repairs. So my question is - Why is this app running on my phone? To be clear, it is not just on my phone, I understand that the App is listed in the all apps list, but why is the app actively running on my phone when it is not supposed to without my permission?
The person who set my phone up about a year ago was very creepy and asked me if I had any nude pictures on my phone, or if I wanted to transfer any nude pictures from my old phone to my new phone. When I told him no, he sad "Damn, that ruins me day!" and the other employees laughed and said "damn," Then he spent about 20 or minutes setting it up and making calls on the phone. My concern is that this sleezy rep gave himself access to my phone, because I most certainly did not.
Curiously, the program stops running shortly after I discover it in the running apps list. However, I will check later and it will be running again. This is very concerning. Is there anyway to get more information on this app and why/how it is running? How about a history showing times it was accessed, by what IP address, etc.? I have searched the forum and the internet extensively, but no one else seems to have the program running on their phone. I have a screenshot available if it would help.
Also, and possibly unrelated, is an running app called "Data Offload." I am not sure what it is doing either. Thanks so much for any helpful answers!
yeah this is on my phone as well. had s3 since day it was released but recently replaced the cracked-screen device through Asurion. about to begin the root process and I had to research what this new APK installed was and found your post first. thanks for all the extra detail!

Nexus 6P blocked ADB

Hello, not sure if this is the right thread to be posting this on but here goes...I am trying to root my phone mainly because I want to open up more resources, get rid of certain programs, try out new rooms and I'm interested in development. But another more pressing reason now is because I believe my phone has been hacked. It, along with the last few phones I've had (I've been changing phones to run from whatever is happening.) changes security settings on it's own, goes through batteries way to quickly and uses data when it shouldn't be. Certain options in settings have been grayed out and others keep getting switched back from where I put them. I absolutely cannot run adb because I cannot get my computer to recognize them. I can't run adb over WiFi either. I've tried different computers, operating systems and everything I know to do. I've spent weeks (literally weeks) trying different suggestions from different websites and tutorials and nothing works. I've used Windows, Linux and OSX. I even payed one click root to do it and they couldn't either. I've been looking at what logs and other info I can get from apps but it's limited info because I don't have root. I have read some manifest docs and even though I'm a noob they just don't sound right and certain apps permissions are way out there. I've checked call logs through two carriers, T-Mobile and now Verizon and both indicate that my phone is sending back to back texts and making phone calls that I didn't make. And I mean a lot of them. I've even made it a point to leave my phone at home all day and not use it and my call logs have still indicated usage. I really need some help...I don't know what to do at this point, I feel defeated, angry and frustrated. I believe that it has something to do with firebase and possibly my ex-wife. About a year ago I found an .apk file in her Google drive called ( truthspy.apk ). I did some research and it wasn't good. This was like 5 phones ago and she hasn't had physical access to my last few phones. I'm not sure what's going on but I know for a fact something is going on and Im respectfully requesting someone's help. Is there something that I can do like invoke a log or bug report or go somewhere and take a screen shot to someone something that they would be able to look at and tell if it wasn't right or that something was going on?
Thanks.
Sent from my Nexus 6P using Tapatalk

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