So a few days ago, my phone started showing the "Unfortunately, google play services has stopped" message whenever I used google maps and CF.lumen. CF.lumen will straight away crash while google map will still allow you to use it but my gps was slightly off since it takes a long time to lock.(almost never lock accurately).
Before this, I had to use the app called "disable services" to enable systemupdateservices of google play services in order to have sleep cause otherwise my phone will not be able to sleep and will consequently drain battery very fast.
I'm using elementalx 6.17 and cataclysm jan 21 build.
Just go to apps in your settings and go to all apps then spot the Google Play Services app and tap on it. Clear it's cache, clear application data and reboot to recovery and wipe cache partition. Then boot up the phone. In case if The data cannot be cleared. Ensure Android Device Manager is disabled as a device administrator in phone security settings
Sent from my TECNO-J5 using XDA Premium 4 mobile app
HackerAce said:
Just go to apps in your settings and go to all apps then spot the Google Play Services app and tap on it. Clear it's cache, clear application data and reboot to recovery and wipe cache partition. Then boot up the phone. In case if The data cannot be cleared. Ensure Android Device Manager is disabled as a device administrator in phone security settings
Sent from my TECNO-J5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Tried it, still the same.The problem is not fixed yet..
I think if it doesn't still work, that should be am error with the Services library, if you got root, I can send you my mod app and it's lib and try to replace them... Just show me your phone model do that I can make that for you
Sent from my TECNO-J5 using XDA Premium 4 mobile app
Related
When I first got the phone , when an App had an update on the Store, my HOX would auto update within 24 hours. No problem.
About 10 days ago I did a hard reset. Everything went well and I've verified all settings.
However in the past ten days - no auto updates, as the list of updated apps grows.
I've verified al settings, cleared Play Store cache, cleared Play Store data,
Nothing seems to make a diff. Same holds true whether I am on Mobile or Wifi.
Anyone else's HOX not auto updating?
Suggestions?
Mine has been working fine, noticed it updating a couple apps yesterday. Are you on stock or a custom Rom? Maybe try a factory reset if stock, or a reflash if a custom Rom...
Sent from my HTC One X using xda app-developers app
The reason I did a factory reset ten days ago was to address this issue, no joy.
Phone is HT25 and otherwise in great condition.
Two things non standard, not sure if relevant,
I have Fast boot disabled in power settings.
I am using SmartSync Disabler by Jan from here at xda to keep my wifi alive for more than an hour at a time overnight.
No problems with my google account as my Motor Xoom tablet auto updates quite frequently.
Frankly its an irritation more than functional problem. I don't mind updating myself.
Its just that my last hone, HTC Inspire had the same problem for nearly a year. Only thing that fixed it was when I installed Google Play Store apk to get rid of Android Market.
So ya know, new phone here and bothersome to see an old problem hanging around from my last HTC phone.
I can always try a factory reset but that didn't help last go around.
Xordo said:
When I first got the phone , when an App had an update on the Store, my HOX would auto update within 24 hours. No problem.
About 10 days ago I did a hard reset. Everything went well and I've verified all settings.
However in the past ten days - no auto updates, as the list of updated apps grows.
I've verified al settings, cleared Play Store cache, cleared Play Store data,
Nothing seems to make a diff. Same holds true whether I am on Mobile or Wifi.
Anyone else's HOX not auto updating?
Suggestions?
Click to expand...
Click to collapse
Did you find a solution?
I'm having the same problem...
Here's a few things to try to fix it.
FYI, I run CM10, so my descriptions of how to get to some settings may be inaccurate, but you should be able to do all of these on your phone regardless.
Go to settings->data usage.
Hit menu and ensure that restrict background data is unchecked, and autosync data is checked
Remove your google account.
reboot
add your google account.
Clear data for both the play store and Google Services Framework
Reboot
Final option
Run an RUU to get yourself back to completely stock. See if apps start updating again.
If you are rooted, you can use Titanium Back-up Pro to change the auto update setting.
Sent from my MB860 using xda app-developers app
Wemelboy said:
If you are rooted, you can use Titanium Back-up Pro to change the auto update setting.
Sent from my MB860 using xda app-developers app
Click to expand...
Click to collapse
+1 - I've used Titanium in the past to restore marketplace links, works well. If you can't cough up for this marvellous utility there might be other apps for free that just do this one task. Good luck in any case! :good:
So recently something weird is happening. When I connect to my wifi, I can go on the internet, use tweetcaster, email, everything, except the playstore app. I get the not connected/retry error. I've searched and searched and tried all the fixes like clearing cache, deleting accounts, everything. When I switch the wifi off, and connect via 3G, it all works just fine.
Any ideas?
GT N8000 (wifi+3G)
(XXCLL1)
(XXCMA2)
Oh, and additional info, Play app on my Note II on the same wifi network, works perfectly.
Same Error
I'm stock and I get the same error as you do. I retry and it usually works. I also have an Acer A500 and I get the same error msg with that. I don't think it's your tablet. My wife has a Note II and I don't know if she's experiencing the same problem. She is stock also but her tablet is running a different android version. I think she's on 4.2.2.
Pinball_ _Wizard said:
Oh, and additional info, Play app on my Note II on the same wifi network, works perfectly.
Click to expand...
Click to collapse
Dont know if you tried this, but here it goes:
Remove google account, force stop play store and google services, clean cache and data from play store and google services, then reboot to recovery, clean cache and dalvik cache, fix permitions, reboot system, log in to google again, and see if it helps
Sent from my GT-N8013 using XDA Premium 4 mobile app
kalashenicof said:
Dont know if you tried this, but here it goes:
Remove google account, force stop play store and google services, clean cache and data from play store and google services, then reboot to recovery, clean cache and dalvik cache, fix permitions, reboot system, log in to google again, and see if it helps
Sent from my GT-N8013 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Tried that now. When I'm setting up the google account, I get "Can't establish a reliable connection to the server"? I'm trying to set it up over the wifi, and as I mentioned, the Note II is connected to the same wifi and no problems.
I'm about ready to tear my hair out.
Ok, so I deleted the wifi connection, added it again, and now I have Play store working over wifi.
That was weird.
Same issue here, did you also get an update recently?
[Android 5.1] Hangout constantly crashes on launch. + "Google Apps has stopped"
I upgraded to 5.1 on Monday by flashing the factory image. After the first boot and flashing root/recovery etc, I checked everything is running smooth and rebooted the device once more. Ever since then, Google Hangout crashes every time I try to open it; with this error -
Unfortunately, Hangouts has stopped.
Click to expand...
Click to collapse
I cleaned its cache, cleared data, uninstalled updates, updated from play store.
I cleaned all system cache from Settings > Device > Storage.
I cleaned Dalvik-cache and cache partition by going to recovry.
Nothing seems to fix it. It still crashes with the same error. From time to time, I'm also getting this error -
Unfortunately, Google Apps has stopped.
Click to expand...
Click to collapse
But all other Google apps are working fine. Anyone else having this issue?
Hangout - 3.0.87531466
Play Services - 7.0.93 (1778921-438)
===============================================
UPDATE -
POSSIBLE CAUSE AND SOLUTION​
After spending 2 entire days on it and flashing the 5.1 factory images 3 times, I found out that it was being caused by LBE Security Master's Active Defense mode. This is like a live AppOps. It grants/denies permissions to apps at run time. Even though I had given full permission to Hangout, it was still crashing for unknown reasons. But after I disabled the active defense mode and rebooted the device, everything is running fine now.
So, if you are using any permission control app like LBE or AppOps, try disabling that and reboot your device. Yes, reboot is necessary. Just disabling doesn't fix it.
bagarwa said:
I upgraded to 5.1 on Monday by flashing the factory image. After the first boot and flashing root/recovery etc, I checked everything is running smooth and rebooted the device once more. Ever since then, Google Hangout crashes every time I try to open it; with this error -
I cleaned its cache, cleared data, uninstalled updates, updated from play store.
I cleaned all system cache from Settings > Device > Storage.
I cleaned Dalvik-cache and cache partition by going to recovry.
Nothing seems to fix it. It still crashes with the same error. From time to time, I'm also getting this error -
But all other Google apps are working fine. Anyone else having this issue?
Hangout - 3.0.87531466
Play Services - 7.0.93 (1778921-438)
Click to expand...
Click to collapse
What was your installation process for Play Services 7.0.93?
Aerowinder said:
What was your installation process for Play Services 7.0.93?
Click to expand...
Click to collapse
I had that version after flashing the 5.1 factory image. I guess Google pushed that to my device. It's not sideloaded.
bagarwa said:
I had that version after flashing the 5.1 factory image. I guess Google pushed that to my device. It's not sideloaded.
Click to expand...
Click to collapse
That is strange. I have the same version of Hangouts, but my updated version of Play Services is 6.7.76 (1745988-438).
bagarwa said:
I upgraded to 5.1 on Monday by flashing the factory image. After the first boot and flashing root/recovery etc, I checked everything is running smooth and rebooted the device once more. Ever since then, Google Hangout crashes every time I try to open it; with this error -
I cleaned its cache, cleared data, uninstalled updates, updated from play store.
I cleaned all system cache from Settings > Device > Storage.
I cleaned Dalvik-cache and cache partition by going to recovry.
Nothing seems to fix it. It still crashes with the same error. From time to time, I'm also getting this error -
But all other Google apps are working fine. Anyone else having this issue?
Hangout - 3.0.87531466
Play Services - 7.0.93 (1778921-438)
Click to expand...
Click to collapse
I am having the same issue with hangouts. I've taken the same steps to try to fix it.
As part of troubleshooting, I momentarily disabled hangoouts via app settings, then I started to see the "Google App" error. After re-enabling I didn't see this error anymore.
I have not tried removing hangouts completely, as it seems this would break other things.
Any possible solutions?
EDIT: The Google App error is actually persisting.
My issue is hangouts keeps getting killed by the Low memory killer even though I have 1gb free ram.
I did some monitoring, hangouts Noe has to run its own process that I've never seen before and after a minute it caches itself, and I guess the cache is dumped later since I haven't opened hangouts in 5 minutes, I have to restart the app every time I need to use it. I also don't receive any messages during that time because the app has been killed. Any ideas?
chabsie said:
I am having the same issue with hangouts. I've taken the same steps to try to fix it.
As part of troubleshooting, I momentarily disabled hangoouts via app settings, then I started to see the "Google App" error. After re-enabling I didn't see this error anymore.
I have not tried removing hangouts completely, as it seems this would break other things.
Any possible solutions?
EDIT: The Google App error is actually persisting.
Click to expand...
Click to collapse
POSSIBLE CAUSE AND SOLUTION​
After spending 2 entire days on it and flashing the 5.1 factory images 3 times, I found out that it was being caused by LBE Security Master's Active Defense mode. This like a live AppOps. It grants/denies permissions to apps at run time. Even though I had given full permission to Hangout, it was still crashing for unknown reasons. But after I disabled the active defense mode and rebooted the device, everything is running fine now.
So, if you are using any permission control app like LBE or AppOps, try disabling that and reboot your device. Yes, reboot is necessary. Just disabling doesn't fix it.
bagarwa said:
POSSIBLE CAUSE AND SOLUTION​
After spending 2 entire days on it and flashing the 5.1 factory images 3 times, I found out that it was being caused by LBE Security Master's Active Defense mode. This like a live AppOps. It grants/denies permissions to apps at run time. Even though I had given full permission to Hangout, it was still crashing for unknown reasons. But after I disabled the active defense mode and rebooted the device, everything is running fine now.
So, if you are using any permission control app like LBE or AppOps, try disabling that and reboot your device. Yes, reboot is necessary. Just disabling doesn't fix it.
Click to expand...
Click to collapse
Actually I'm using LBE as well and I suspected that it could have been the cause, and as you experienced, I removed all restrictions from the hangouts app and the problem still persisted.
My theory now is that a restriction that we've set on another app (or apps) is indirectly causing this issue with hangouts.
Does anyone know specifically which system apps could be connected to the functionality of Hangouts?
UPDATE: I've disabled restrictions on Youtube, Calendar, and Drive. This appears to have solved the problem.
Hangouts is working normally thus far and I haven't seen any error messages. Will update if things change.
I have a feeling that it's Drive.
What s
Is LBE? I'm stock phone sideloafed 5.1 and I have actually disabled hangout prior to upgrade now getting this error
Lee
Google play services "keep awake" disabled could cause it
I let all my apps keep awake in app ops and so on, but still have an issue with hangouts. It gets killed by system 5-10 minutes of not using it even if I leave it in background
2nd Update:
The problem is persisting again... my hypothesis has been disproved.
Any other suggestions or discoveries would be appreciated. I'm trying to find a way to fix Hangouts while keeping privacy settings in place as much as possible...
If XPrivacy was working for Android 5.0+ this issue would disappear.
I re enabled hangouts and updated it and not had the issue since
Play Service 7.0.96 from http://www.apkmirror.com/apk/google-inc/
Hangouts (+LBE) works fine by 5.1
Nexus 5 32GB, Android 5.01
Hangouts crashes occasionally for me also, and I don't have LBE or anything. I sideloaded 5.1 via nrt but my play services still says 6.7.76. Is that going to be a problem? Won't it just update itself eventually? Does the image not contain play services?
(I have the N6 but I thought the issue would still be relevant)
I had a similar issue, so I rolled back hangouts to 2.5x and it's working fine now, YMMV. of course this may not be a viable solution to you but a working older version is better than a non-usable latest version.
Cheers!
Well, the only thing I can think of, in my circumstances, is that I had hangouts disabled when I updated to 5.1 (I don't use it). So yesterday I enabled it, cleared data, and disabled it again, and so far no crash. Maybe something got changed in the update and it didn't like the fact hangouts was disabled. Again, your issue may vary.
spark001uk said:
Hangouts crashes occasionally for me also, and I don't have LBE or anything. I sideloaded 5.1 via nrt but my play services still says 6.7.76. Is that going to be a problem? Won't it just update itself eventually? Does the image not contain play services?
(I have the N6 but I thought the issue would still be relevant)
Click to expand...
Click to collapse
The new play services pretty much renders your phone useless due to nonstop update wake lock, (read more on the cataclysm ROM thread, like last 30 pages). The only way to fix the wake lock so far is to flash the cataclysm ROM patch (idk if it will work with stock ROM but it should) and it blocks the wake lock.
See attached picture below, that's how bad the new google play services is.
As for hangouts I got UKM and lowered the low memory killer to a minimum and disabled laptop mode (I'm using elementalX) and hangouts works just fine for me now.
russian392 said:
The new play services pretty much renders your phone useless due to nonstop update wake lock.
Click to expand...
Click to collapse
Sounds like I should stick with what I've got then! Though having said that I think gp will update automatically when it's released, being a core system component?
spark001uk said:
Sounds like I should stick with what I've got then! Though having said that I think gp will update automatically when it's released, being a core system component?
Click to expand...
Click to collapse
Yes, it would.
Woke up yesterday morning and I was unable to use any app google or gmail related. Every time I try to open the play store it instantly closes out. "Google" is no longer under the accounts tab in the settings. Can't log into any apps using google because they just crash when I try. Have tried EVERYTHING. Cleared cache and data and uninstalled updates for all google related apps hoping it would help. Nothing. ( yes I tried rebooting it). I have now factory restarted/wiped my phone 3 times and every time I get to the start up wizard I get "verizon location agent has failed" then I get "google play services has failed". Even without completing the startup wizard google and the play store still don't work. Called verizon. Then google. Then Motorola. They couldn't fix anything. Don't know what to do can't use a lot of my apps and I have no contacts just numbers.
Hi, thank you for using XDA Assist. Try going into settings, apps and find Google Play Store Click on it and uninstall updates.
Thread closed.
Ever since I updated to Android 10, I can consistently recreate this issue. Any time I turn on my GPS, I will immediately lose mobile data, signified by loss of data service and by the exclamation point on the service/signal bars of the toolbar. A quick toggle of Airplane Mode will re-enable the data. Any thoughts on how to fix this?
Did u have a factory reset before upgrading to Android 10?
Sent from my ONEPLUS A6003 using Tapatalk
No, it was an OTA and I don't recall reading that being a requirement for the update nor it being an option. Was that an option for others?
I think I managed to find a workaround which doesn't involve a factory reset for the same issue on my OnePlus 6T:
Settings -> System -> Reset options -> Reset app preferences (this doesn't affect apps data)
Settings -> Apps & notifications -> See all XXX apps -> (3 dots in the upper right corner) -> Show system -> Clear storage and cache of the following apps:
Google Maps
Google Play services
Google Services Framework
LocationServices
Phone Services
Fused Location
Google Location History
OPMmsLocation
I wiped Dalvik cache in TWRP.
I'm not sure all steps are necessary but resetting apps preferences is the key one I think. It's going to reset the permissions of all apps but it's a good alternative to reinstall everything from scratch. The issue of the GPS fix in Google Maps hasn't come back for me since.
orion_134 said:
No, it was an OTA and I don't recall reading that being a requirement for the update nor it being an option. Was that an option for others?
Click to expand...
Click to collapse
It's not a requirement but for sure helps with 90% of problems like yours.
Most of the issues with bt, gps, mobile data etc can happen because of big updates and usually it helps to have a clean system.
Sent from my ONEPLUS A6003 using Tapatalk