I posted this on the tmobile site but can't seem to get an answer. I have no idea what to do.
So I've had my phone on for at least 7 days. A notification from Samsung's plus app told me to reboot it because blah blah it helps or something.
So I turned it off.
Now it wont turn back on. Tired holding power plus volume down. Tried booting into recovery. Don't have a Windows PC irght now to plug into and try things , but will install windows on a mac via bootcamp.
When I plug it into any charger. Nothing.
When I set it atop a wireless charger. The wireless charger detects it, meaning it lights up. But the phone itself doesn't give any LED notification.
Phone gets warm while on wireless charging pad also. So it may be charging.
What is going on? Any advice?
Plug it into a charger, hold the vol down and power button for like 30 seconds then the screen should turn on saying its charging, then just power it it on.
Nothing. It gets warm when charging. But nothing.
Am I pressing it wrong maybe?
Strange that usually worked for me when i couldn't turn on my phone normally, can you get into download mode? Vol up + home + power.
Well this sucks i can't turn my phone on now, the battery was depleting somewhat rapidly so i rebooted the phone, once it got to the unlock screen it froze. Now no matter what i try i can't get it to turn on.
Today it managed to start charging, but when I turn it on when it's charging the screen freezes into a garbled mess, without charging it manages to boot.
peachpuff said:
Today it managed to start charging, but when I turn it on when it's charging the screen freezes into a garbled mess, without charging it manages to boot.
Click to expand...
Click to collapse
Same charging from PC?
Tried a different cable?
I have a Lumia 535 that messes up touch if I use my Sammy charger, same if I use my Raspberry Pi charger on my Windows tablet, the touch screen goes mental
Try a different charger / USB lead
I used various cables/chargers so that wasn't it. I went to a Samsung repair center and they suggested that... I have too many apps installed and that's causing the issue? Oooooook, granted this was just a rep and not someone doing the actual repairs.
Again my battery was low and I decided to reboot it and I can't start it again, very strange. If I get it working again it seems easy to duplicate if I goto Samsung again.
Called my credit card company and they have extended warranty on all purchases so i'm safe, the samsung store suggested to bring it in if happens again and they'll extend my warranty 3 months too.
peachpuff said:
I used various cables/chargers so that wasn't it. I went to a Samsung repair center and they suggested that... I have too many apps installed and that's causing the issue? Oooooook, granted this was just a rep and not someone doing the actual repairs.
Again my battery was low and I decided to reboot it and I can't start it again, very strange. If I get it working again it seems easy to duplicate if I goto Samsung again.
Called my credit card company and they have extended warranty on all purchases so i'm safe, the samsung store suggested to bring it in if happens again and they'll extend my warranty 3 months too.
Click to expand...
Click to collapse
Too many apps installed... how do these guys get the job in the first place, even as a rep?
It does sound hardware related, I'd probably use your 3 months ext warranty before it expires and the S7 finally commits suicide
Don't think knowledge is a requirement for these types of jobs, phone died again after a reboot and I can't start it anymore, going to the repair center after work.
It would seem not
Hopefully you get someone with at least some knowledge to help this time, likely you'll be needing a new motherboard / phone, unless it's something a bit less drastic like a dodge USB port
I thought it would be the usb port too but i tried using my wireless charger and the light on the charger was on meaning it was charging but it still wouldn't power up, i had it plugged in the whole day today and its completely dead.
Anyway it seems samsung warranty goes by build date + 1 year + 3 months leeway, unless you give them a receipt and then its just one year, so mine was built in feb 2016 so it has warranty till the end of may without a receipt.
Ah well, I suppose at least you get a new phone / board out of it, even thought it's a PITA RMAing your phone
Mine was manufactured 2016.08.16, just two weeks before I got it, so I guess that means November this year without a receipt, but pretty sure I still have the receipt anyway
They replaced the board and all is well now, first time any of my phones failed like this, and it had to be the pricey one.
They did it there and then for you? Was expecting a few days at least, nice job
Yea I've not had any failed phones to date either, hopefully not this one either
I dropped it off at 4 yesterday and it was ready by 7, i was a bit surprised by the speed too, seems they got all the parts in stock.
Can't complain about that service, makes you wonder if they have them in stock and can replace them in such a short time for a reason though... hope it's not a common fault
I have a galaxy s7 Exynox which is not tampered with or rooted or anything. It is still in perfect intact condition. The better usually takes 14 hours to go down to ~65% after which I recharge at home.
Today I decided to reboot the phone for the second time only since the Android 7 OTA update which I think was over a month ago.
The phone was stuck for 5 minutes at the Samsung logo.
I pressed the power button + volume down for like 30 seconds before the phone powered off.
I waited 20 minutes and then powered it on again.
Now it is overheating. I never let the battery ever go under 60% and the phone never fell or hit anything.
Is there any way I can know what is happening and why it is overheating without resorting to rooting or anything like that?
The phone was bought from a Samsung dealership while on a trip in another country.
There are no Samsung care centers where I live.
Just to be clear, it booted again. But it is charging slower than usual and overheating.
So I was at my cousin's house and my Xperia XZ Premium G8142's battery was running out and I didn't have my charger on me so I tried to use his Galaxy Note 9's charger. At first it was charging normally two minutes later it stopped charging and the Battery Care app crashed so I unplugged it and kept using it until it was fully discharged when I got back home I charged it with the original quick charger without any problems. The next day I noticed the battery was draining really fast but I thought it might be because of some apps running in the background. Later that day the WiFi connection was repeatedly disconnecting so I decided to reboot hoping to fix the connection issue but the phone got stuck on Sony logo for about two minutes then it suddenly died now it doesn't give any response no screen, no LED, no vibration, no flashmode, no fastboot, no nothing :crying: .
I went to a local maintenance center (not Sony Because there isn't any in Syria) they said that the power circuit was fried because of the high power rate of the Note 9's charger (Which didn't have any kind of a warning not to use it on other android devices) and they don't have the replacement parts .Now I'm stuck with a dead Sony flagship because Samsung didn't bother to warn their users to not use the charger on other devices and because Sony didn't export replacement parts to Syria due to political issues :crying: .
Does any of you know a way to send the device to an official Sony support center to fix it or how to get replacement parts so it can be fixed by a local center. Please Help I'm really desperate :crying: .
Thanks.
well Sony isnt a well known brand... If you are under warranty though, you can maybe contact international Sony support center and tell them about the issue.
Then again, how did you get your phone if your country doesnt ship parts to it? is it under warranty?
I also once tried my brother's galaxy s9+ charger, charged 1% and then stopped, I tried again, same thing happened so I realized the charger isnt good for Sony...
but I dont think your issue is only related to samsung charger because Ive seen more people having dead battery after being drained completely, I think its an issue in some Xperia devices...
Any way, if you are under warranty, there is no reason for Sony not to fix it for you, even in another country (depending on where you bought your device from), if you bought it from a private shop, maybe you can still ship your phone by paying a couple hundred $...
wish you all the best
Thank you for responding.
Unfortunately the warranty expired on 2nd of October.
I contacted Sony support center but they haven't provided a way to ship the phone to them.
Even though there are many shops in Syria are able to get Sony Xperia devices to sell not many repair shops bother to get the replacement parts for them because people are becoming less and less interested in Xperia smartphones especially when Samsung was able to provide more affordable devices (for a while).
I don't think it's a battery issue it was about 73% when the phone died (while rebooting) and i was able to charge it with the original charger twice after the battery was drained.
I'll try contacting Sony again and I'll look further for someone how might have or can acquire the replacement parts.
Thanks again for your time.
hello test volume (+) + power ? after test repair with xperia compagnon or flashtool ?
Unfortunately I tried the Volume up + power button combination many times and for different periods of time up to 5 min. but nothing happened and the Windows wont even see that there's a connected device and the phone doesn't go to flashmode or fastboot.
Hi.
My Samsung Galaxy S7 (SM-G930F) has recently developed an intermittent problem that I can't find anyone else having reported.
The sequence of events are:
1. Handset is powered on and being used normally with plenty (80%+) of charge.
2. Whether it is actively being used or not, the handset randomly powers off.
3. The handset will not power on via any combination of key presses.
4. The handset is connect to a charger (USB / QI) for a second or two.
5. The handset will now power on normally.
6. Back to step 1.
I am assuming that this is a physical problem as it happens irrespective of whether I'm using a stock or custom ROM.
Has anyone ever see these symptoms before and / or know if there is anything I can do to diagnose / fix the problem.
Thanks in advance.
Hi, I am having this exact problem and I do believe you are right, is some form of physical problem (battery). My phone is 2 years old. This is happening to me every 24 hours even if I reboot my device without fail, so I need to carry a power bank to reset my phone.
https://forum.xda-developers.com/galaxy-s7/help/galaxy-s7-randomly-shuts-off-battery-0-t3756743
https://www.reddit.com/r/GalaxyS7/c..._off/?utm_medium=android_app&utm_source=share
Thanks for the reddit link.
I'm gonna have a go at replacing the battery.
Hey to all.
I have a huge problem here. I've bought a A30S which was working awesome from the time I received it, about 2 or 3 months now when I power off the phone for short or long period of time,while the battery is full or half the phone seem to not power on at all...only way the device starts up is if the phone is plugged into the wall out let.let me say this again,at these time the phone was never drained.i took it to the store I bought it from,technician said he sees no problem with the phone after testing it over a week,he got none of the problem I was facing.
I'm going to take it back and get a replacement.