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Hello Guys,
My name is John, I recently became the social media analyst at Samsung mobile. I wanted to start opening the lines of communication between XDA and Samsung. First I wanted to say I have noticed your work on our devices on the XDA forums. I think you guys do an outstanding job, I myself am a developer for mobile devices. So let’s get down to business, we’re going to be in Austin from March 10-15 for the SXSW(south by southwest http://sxsw.com/convention). I was wondering if any of you guys are going so that we could meet up and share a couple of ideas I have. I am looking forward to meeting some of you GREAT developers!
Thanks in advance,
John
Social Media Analyst
Samsung Mobile USA
Twitter: @SamsungJohn
Is this for real? Please provide some proof you work for samsung.
Sooooo...what's the hold up with Froyo, John?
wonner said:
Sooooo...what's the hold up with Froyo, John?
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+1
Sent from my SAMSUNG-SGH-I897 using XDA App
I honestly hope you are authentic. It is about time that the people who make the phones embrace the superior developmental process.
Pikabob said:
I honestly hope you are authentic. It is about time that the people who make the phones embrace the superior developmental process.
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Or at least attempt to embrace some kind of something. That'd be a start for Samsung.
Sounds like BS advertising to get people in seats at this event.
Interesting...go through his previous posts once, not exactly his first time posting on the forums...
So let’s get down to business, we’re going to be in Austin from March 10-15 for the SXSW(south by southwest http://sxsw.com/convention).
The link doesn't work....
Troll.....
Yeah, sounds troll to me, but it will be nice for them to show here...and learn a bit of how things are done
Sent from my GT-P1000 using XDA App
Real
Yes I am the real deal, I am a developer/social media analyst. I don't mind taking a picture of my badge or something to prove my credibility.
SamsungJohn said:
Yes I am the real deal, I am a developer/social media analyst. I don't mind taking a picture of my badge or something to prove my credibility.
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Click to collapse
I think he's legit, folks.
If you are indeed an analyst for Samsung, welcome to XDA. I'm sure you've already noticed by now that there is a lot of cynicism both for Samsung and your claim of being an employee. Simple reason for this is that most everyone here feels that Samsung has ignored their pleas for help, didn’t deliver promised upgrades, and left millions of Galaxy S owners with buggy software/hardware, etc.
If your goal is to reach out to Samsung users at the grassroots level, you're in the right place. However, you also have a tough job ahead of you. The disenfranchisement runs deep and it will take a lot of effort to fix.
Here are some suggestions for you to escalate internally within Samsung:
1. Support the development efforts of the XDA developers. There are many talented people working quite hard to customize, fix and generally improve Samsung firmware. Samsung should make some effort to provide these developers with source code, tools, and help.
2. Take an honest and upfront approach to product defects that find their way onto store shelves (e.g. GPS, battery, etc). I guarantee the cost of addressing the problem will be fully offset by the shift in customer loyalty. An unreliable product is perceived many times worse if the OEM denies or ignores the issues.
3. Set a release schedule with carrier partners and stick to it. Apple has set the benchmark for frequent over the wire software updates. Android applications are updated with fixes and improvements on a regular basis. In stark contrast, our firmware lags far behind Google’s releases and FOTA is failing more than it’s working. This has to change. Samsung needs to push out regular firmware updates that are applied seamlessly without loss of data. Forget FOTA and do it like Apple does OTW (over the wire).
4. Allow users the option of switching to AOSP. Some people like TouchWiz and some don’t. Give them the choice.
BTW, in addition to being an informed consumer, I work in the mobile industry. I know a fair amount about how it should work. The Samsung Galaxy product suite is performing very well but the real question is how long will it last. Loyalty takes effort to maintain and is easy to lose.
P.S. I may very well be at SXSW but I won’t know for sure until a week or so beforehand.
I understand I have a lot of work ahead of me. As I said before, Im here to establish a partnership with XDA developers. Inbox me to let me know if your going to be there so i can arrange somewhere to meet.
If he was legit, one of the Admins would be announcing that SamsungJohn is a rep from Samsung; he wouldn't be doing it himself as a post in the forum.
paulbh said:
If he was legit, one of the Admins would be announcing that SamsungJohn is a rep from Samsung; he wouldn't be doing it himself as a post in the forum.
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^^^^^^ that's a good point!
SamsungJohn said:
I understand I have a lot of work ahead of me. As I said before, Im here to establish a partnership with XDA developers. Inbox me to let me know if your going to be there so i can arrange somewhere to meet.
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If you are in fact telling the truth, I warmly welcome you to the true birthplace of the galaxy s.
paulbh said:
If he was legit, one of the Admins would be announcing that SamsungJohn is a rep from Samsung; he wouldn't be doing it himself as a post in the forum.
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Why? There's quite a bit of speculation in your claim--why would he have to go through admins to post here?
Sent from my SGH-T959 using XDA App
Kubernetes said:
Why? There's quite a bit of speculation in your claim--why would he have to go through admins to post here?
Sent from my SGH-T959 using XDA App
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You would think that someone who is in the position he claims to be in, would come in a little more professional than just a random post.
He said he has been lurking the forums and likes what he sees. So he has also seen all the dissapointment that is running through these forums as well.
If you were in his position would you not want to come in here, with support and proof of who you are? (there is multiple threads of the same post in other categories, all have been asking for proof for hours)
I'm not saying hes not who he says he is, just think he could have introduced himself a little better.
Guys, do a little research. Pretty easy to figure out that he is either very thorough or he's actually legit.
Maybe we should tell him that it is a welcome first step to see him here.
He is an analyst so he's going to have to escalate pretty far up the food chain to be effective. Hope you're a good communicator John.
Sent from my SAMSUNG-SGH-I897 using XDA App
If I have been with at&t for like I think 15 years now can I test unreleased phones? I have heard of other people doing this with bell and Rogers
Sent from my A500
No one knows?:-(
Sent from my A500
Guess not
Sent from my A500
Dkj7777 said:
Guess not
Sent from my A500
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They normally only give out test devices to blogs and review sites. Giving you a test device isn't going to do them any good. You need experience to properly beta test and report issues on the device, or market exposure to be able to give them publicity in return for the free device. That's why normally, only people who work at the testing facilities, and big blogs and review sites get free junk. They provide a service in return for the free stuff.
cajunflavoredbob said:
They normally only give out test devices to blogs and review sites. Giving you a test device isn't going to do them any good. You need experience to properly beta test and report issues on the device, or market exposure to be able to give them publicity in return for the free device. That's why normally, only people who work at the testing facilities, and big blogs and review sites get free junk. They provide a service in return for the free stuff.
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I will give them a lot of publicity I know so many people I live on a city I can go out of state and still run in to people I know. Family and friends always ask me what phone I have too.
Sent from my A500
Dkj7777 said:
I will give them a lot of publicity I know so many people I live on a city I can go out of state and still run in to people I know. Family and friends always ask me what phone I have too.
Sent from my A500
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Your family and friends can't compete with the exposure a site like CNET gets. Unless you have 100,000 friends to share with, I doubt they'd even consider it. It couldn't hurt to try, though. I'd imagine you would need to contact their marketing department.
Also, try to wait more than an hour before bumping your own thread. This isn't a support hotline.
Dkj7777 said:
I will give them a lot of publicity I know so many people I live on a city I can go out of state and still run in to people I know. Family and friends always ask me what phone I have too.
Sent from my A500
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At&t wont look at it like that though. you cant compete with a popular review or blog site. to them your just a loyal customer. not someone of the media.
Hi
Does anyone know any good ways to make money online / (get a job) ?
Any help will be appreciated
Yup. Drop shipping. I've done it myself and you can earn a lot of money, but it's HARD work! If you're smart like me (just kidding) you can do it without using a single penny.
http://en.wikipedia.org/wiki/Drop_shipping
Another way is to start your own company. Find something your good at (web design, IT, graphics, programming, even physical stuff like sewing) and sell it online. It's slow (trust me I'm doing it right now). But once it picks up you will make good money.
Another option is writing for blogs. Sites like about.com pay up to $500/month. Not a whole lot but that + another job is pretty nice
When you say Another way is to start your own company can you suggest any free or good companies to get the website up?
Also when you say I could blogs can you suggest any good sites?
Thanks for the replies
You could always develop ROM-s. Doing something useful for the community and getting some money through donations. It's not an easy way to get rich, though
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Moving to Q&A
You can offer simple services on Fiverr for about $5 each.
Also, you can start promoting clickbank campaigns through a blog, website, ect..
Become a picker and sell on ebay
Sent from my HTC_A510c using XDA App
SHOGUNRISK said:
When you say Another way is to start your own company can you suggest any free or good companies to get the website up?
Also when you say I could blogs can you suggest any good sites?
Thanks for the replies
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Click to collapse
Do you mean hosting and stuff? Or design? Free hosting is easy, domains are never free, and free design is normally crappy.
I don't want to start advertising for companies on the forums and have the thread closed so PM if you want some links to some good places to start.
As for blogs. Goolge's own Blogger will give you a free blog, If you like tech you can volunteer to write for techalertsupport (good way to get your name out there), YouTube is a great place to - setup a channel for reviews and the sort. I started one and it's not even overly active but once I started putting Ad's on it I actually make some decent money from it.
I would suggest trying different things and going with the one you like the best. I tried focusing on one thing from the beginning and that was a mistake. It didn't take off and I had to go start something else all from scratch. If you start a blog, YouTube Channel, and Small Company (like Design for example), you can always drop the ones that aren't making any money.
As far as a company goes I don't know what the laws are in you country, but in Canada you can start a company with no license as long as it's under you name and not a company name.
Another good place to advertise is craigslist and Kijiji. I get most of my clients from there, and it's free to use.
---------- Post added at 03:02 PM ---------- Previous post was at 02:58 PM ----------
Android311 said:
Become a picker and sell on ebay
Sent from my HTC_A510c using XDA App
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Or if you know how to bid well you can get stuff ON ebay for cheap and sell it for profit ON ebay I know someone that did this, worked pretty well for them.
Youtube videos are also a great way to make money, as you're bound to get views. And money comes from advertising Google ads - you'll need an Adsense account to do so.
Yes that's true!
Sent from my HTC_A510c using XDA App
I should correct my earlier post a bit: You CAN get a free domain if you are in Canada. A bunch of companies (Rogers, Google, some others) came together to help small businesses. Their site is www.gybo.ca. I forgot all about it, but it's what I used for my site
The internet is full of money. I personally flash cdma phones to diff carriers for a living. We root rom ect ect.
Sent From Space Using My ICS Flavored Sensation
Wow that's pretty cool! Since you mention that, is it possible to use a sprint phone on virgin mobile network?
Sent from my HTC_A510c using XDA App
Hey Shogunrisk!
First you have to read some articles and decide whether what kind of style for you to earn as much as possible. Here's a hint and of course, this is tested and still working but it's for you to find out and why don't you try it. And here's the article that helps me a lot! www.yourtopreview.com
It sure is
Android311 said:
Wow that's pretty cool! Since you mention that, is it possible to use a sprint phone on virgin mobile network?
Sent from my HTC_A510c using XDA App
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Sent From Space Using My ICS Flavored Sensation
Touch Button Issue HTC One S - Communication campaign "Operation Rolling Thunder"
Hi all,
If you ended up on this thread, it probably means that like many others, including me, you have experienced the so-called "Home button issue" on your HTC One S. To sum it up very briefly, it happens mostly when you're on EDGE and the signal is weak: what then happens is that all the sudden, your phone simulates rapid presses of the Home Button, leading to your display switching constantly between the main Home screen and the "helicopter view" showing the 7 home screens. When it happens, the buttons become useless, and you cannot use your phone anymore. Needless to say it is a really annoying matter...
As you may know, there are many threads that report the issue in many different countries, which leads to believe that hundreds if not thousands of users are having the same issue... XDA has a very complete thread on the matter, which focuses on grouping people reports, hypothetical fixes, leads, ideas, comments etc. I strongly suggest you check it out if you haven't done so yet after you're done reading this post. Here's the link:
SneakyGhost's "report/troubleshooting" thread regarding Home button issue
You will also find a link to a spreadsheet in this thread where you can write yourself in and describe your issue and its circumstances, thus helping people working on the issue to figure out a solution. Big thanks to SneakyGhost and ZoesDad for all the work! Remember to write your details in the sheet when you're through this post if you haven't done so yet. Here's the link:
SneakyGhost's spreadsheet for reporting the issue
Now, if you followed up on this issue, you will soon notice that many users have reported the problem to HTC, starting some months ago. The results were nowhere near satisfying:
No reply at all to their complaints;
Automatic emails from customer support telling people to restart or factory reset their phones, even though they had explained that they had already tried this in their mails;
Requests to send their phones in for repair. After weeks, customers would get their phones returned, with the exact same issue still present;
Emails from HTC stating that they were (finally) aware of the issue and that a patch would be released in the coming days/weeks. That was months ago, nothing has happened as of yet...
Bottom line: Nothing happened, the matter is still not solved, and we are all still stuck with devices that can stop working at any given time if the signal starts going down. Inacceptable. Time to act!
Operation Rolling Thunder
Apparently, HTC needs a little "motivation" so solve this issue, so here is my suggestion (I discussed the idea with some people on SneakyGhost's thread, link to exact page here):
In order to make ourselves heard, we need to join in a combined effort to attract attention of HTC through the media. I therefore started posting negative reviews of the HTC One S on numerous websites that review or sell the product. On each of them, I left a comment reporting this issue and advising people not to buy the phone until the matter was resolved.
...And here is where I need your help: I ask you to take a little time off and start doing the same. I will try to make it as easy and fast for you as possible.
The goal is to "spam" review and sales websites with so many negative reviews that the phone's average note will sink to the bottom. Thus, when people will check out the phone, they will see a quite good editor's note, but a very low users note. They will most probably then read users reviews and find out about the issue, which will lead them to delay their purchase or switch to another model or brand... They will talk/comment about it, and so on.
If enough people in various countries participate to the action, we will make quite some noise, and I am convinced that HTC will hear about it. Actually, my plan is to let them know asap that such an action is ongoing. I want them to be aware of this, and I believe we should regularly "invite" them to read our reviews on famous websites, and let them know that we will not stop until the patch is released. No promise of future upcoming patches will stop this action. The only way for them to stop us from spamming websites with unhappy comments will be the release of a patch that adresses the issue. Only then will we stop our action and edit our reviews/comments.
Operation Rolling Thunder: Phases
Phase One:
Leave posts/reviews/comments on famous review and/or sales websites
Send updates regularly to HTC about progress. If no patch after 1-2 weeks, proceed to phase two.
Phase Two:
Send emails to the carriers/tech supports of respective countries
Send regular updates to HTC about progress. If no patch after 1-2 weeks, proceed to phase three.
Phase Three:
Send emails to the media: bloggers, press...
Send regular updates to HTC about progress. If no patch by then... Improvise.
Now, I have already started with phase one on my own, and if you want things to change, I hereby invite you to join me in my effort to "motivate" our friends at HTC.
Remember to check out the two next posts. I wrote them to provide you with useful tools and advice, so that you can easily contribute to the action:
- Review templates in different languages
- Direct links to the product pages on famous websites for posting
- Some advice (my two cents)
Report your contributions:
After posting your reviews, don't forget to post your contribution through this form!
It will help us keep track of progress and maintain pressure on HTC!
You can check out the results at any given time in this spreadsheet!
(Many thanks to SneakyGhost for his advice and the idea of the sheet :good
Please keep this thread tidy:
Thank you for not postings rants, complaints or non-constructive comments on this thread. It is important, especially if we relay a link to this thread to the media/press at a later stage, that it remains factual. Posts are reserved for the following:
Your reports on where you posted reviews, in order to show involvement
Your suggestions on new links to websites to post reviews on
Constructive remarks.
Remember that this post is dedicated to the Home screen issue ONLY!
Don't forget to fill out the form when you are done posting your reviews! Here are the links to the form and to the spreadsheet!
Thank you in advance for your effort, may this campaign be successful... for all our sakes :highfive:
Post/review templates and advice
Below are some links to reviews/comments I wrote in different languages. Feel free to copy/paste them (or edit them, if you disagree on certain aspects: it's your review!) if you don't feel like writing them yourself.
Some advice when it comes to reviewing (if I may...):
A general note of no more than one star (less if possible) would be appropriate for this phone as long as the bug persists, don't you think?
Don't be hostile/rude... You are probably pissed by now and tired of waiting, but try to keep things civil. It will add to the credibility of this action and benefit the results. We don't want to sound like raving idiots, but rather like a determined group of people who want to make things happen...
I believe that it writing in the title of your review that this phone would deserve a better note if the issue was gone might help encourage HTC to provide a fix. Just stating the HTC One S is a **it phone will probably not encourage them so much, rather the opposite.
Please insert a link to this thread and SneakyGhost's in your reviews, so people can read about the issue and know what we are talking about. They should know that this is a legitimate effort, not some loose and unmotivated ranting...
In order to keep things fair, I plan to edit/adapt my reviews when HTC has fixed the issue. I hope you'll do the same...
Let's act like gentlemen: the phone wouldn't deserve such a bad note if it wasn't for this bug. Let's remember that when a fix removes the issue.
Here are the review templates:
- In English
- In French
- In German (I'm not so great in German, so you might want to adapt a little )
Don't forget to fill out the form when you are done posting your reviews! Here are the links to the form and to the spreadsheet!
Thanks for your help!
Links to review/sales websites
Here are some links to websites you might want to post on. Of course, you are welcome to post on other relevant places too.
Leave a comment in this thread with the links, and I'll update the list whenever I can!
Remember that some websites may have several HTC One Ses on sale. They can all be reviewed...
Some advice on speeding things up:
You'll always have to create a user on the websites you post on. Thankfully, it usually requires a username and a mail adress. No big deal, one minute tops! Facebook login works too sometimes...
This is how I do when a website has the HTC One S several times for sale (aka Amazon): I search for the HTS One S, then sort from highest price down in order to avoid cases and accessories. When the list appears, I open every HTC One S page in a new tab. I then go to the reviews page for each of them and start copy/pasting. It took me barely 10 minutes to review 20 HTC One S on an Amazon!
Don't comment on somebody else's review, make your own. That way, you can give a (1-star) note.
You may post on French post even if you're not French. Trust in my post
Here are the links. I tried to make sure you would end up on the right page (review page or list page with HTC One Ses)
English:
Cnet.com (post confirmed)
Cnet.com.au (post confirmed)
Amazon.com (post confirmed)
Amazon.co.uk (post confirmed)
GSMarena.com (post confirmed)
Techradar.com (post confirmed)
German:
Amazon.de (post confirmed)
Saturn.de (post confirmed)
CyberPort.de (post confirmed)
Pixmania.de
French:
Amazon.fr (post confirmed)
LesNumériques (post confirmed)
Clubic.com
Pixmania.fr
Darty.fr
LesMobiles (post confirmed)
FrAndroid (post confirmed)
TomsGuide.fr (post confirmed)
cDiscount
Don't forget to fill out the form when you are done posting your reviews! Here are the links to the form and to the spreadsheet!
Posts to publish on forums and gather people
Here are post templates you can use in order to rally people on other forums to join this action/thread. Don't forget to leave posts in video comments too
Post Template (EN)
Post Template (FR)
Post Template (DE) (I'm not so great in German, so you might want to adapt a little )
Help me spread the word. Thank you!
Right mate. That'll be a rush of people showing up I hope.
From the posts surfacing in my thread now I get the feeling that some where drawn here from sales sites already.
I haven't gotten to read through your reviews yet so forgive my ignorance: have you thought of dropping a link to this xda thread and/or mine in your reviews?
One thing I deem of major importance is making the spreadsheet reflect a true picture of the situation out there. That'll be only possible if we reach as many people as possible. So I think having the sheet linked to the product directly it would get us closer to that goal. At last 430 potential reviewers can spread it quite far and fast I guess.
Power to the masses!
Somehow I really like mobilizing a lit of people in a short time.
Have you ever heard of avaaz.org? They've gotten the most brilliant campaigning concept I know of. They managed to get a million signatures in 24h for some campaigns...
Feel the Viper!
Sneakyghost said:
I haven't gotten to read through your reviews yet so forgive my ignorance: have you thought of dropping a link to this xda thread and/or mine in your reviews?
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Good point. Not always. I urged people to google the issue, but no direct links. Had done most of the reviewing before getting active here. I ll update my templates so the links are in there. Thanks.
Sneakyghost said:
One thing I deem of major importance is making the spreadsheet reflect a true picture of the situation out there. That'll be only possible if we reach as many people as possible. So I think having the sheet linked to the product directly it would get us closer to that goal. At last 430 potential reviewers can spread it quite far and fast I guess.
Click to expand...
Click to collapse
Agreed. How do you suggest we achieve this? I was planning on PMing those who left their usernames in your sheet. Do you have a quicker solution?
Sneakyghost said:
Somehow I really like mobilizing a lit of people in a short time.
Have you ever heard of avaaz.org? They've gotten the most brilliant campaigning concept I know of. They managed to get a million signatures in 24h for some campaigns...
Click to expand...
Click to collapse
Yep, heard about them. I think we can start as planned, and if we need some help because things aren't going fast enough, we could find some inspiration/help over there. Yet I think that even a few hundred people can achieve a lot, if they do the posting properly. As I said earlier, most product pages only have maybe a dozen reviews, so our posts will definitely tilt the balance.
Sneakyghost said:
I haven't gotten to read through your reviews yet so forgive my ignorance: have you thought of dropping a link to this xda thread and/or mine in your reviews?
Click to expand...
Click to collapse
Done! Please remember to set up a little description of this thread and big fat link leading here on your first post, will you?
Thanks!
I have not experienced the problem but I'm all in for this
Sent from my HTC One S using xda app-developers app
I appreciate your willingness to help us out, I really do, but I will have to ask you to stand down if you haven't experienced the home screen issue yet. I want ONLY people who really have this problem to post about it, or at least through this action/thread.
Why? Well, because if others do so, it undermines credibility. I want honest statements on these review websites, from people who have seen this bug first hand.
That's my official point of view on the matter. Of course, I cannot stop you from helping us anyway
Sent from my Transformer Prime TF201 using xda app-developers app
I have now left comments on most videos about this phone I could come across: reviews, but also problem reports etc.
I might have forgotten some: you are welcome to help me out
Remember: TOGETHER, WE ARE LEGION!
Sent from my Transformer Prime TF201 using xda app-developers app
I'm sorry but is this really a real issue? My whole family (not including baby brother) has the oneS were all rooted and on different ROMs(my sister just prefers stock though) and none of us have had this problem... not even once. I truly believe it is not fair for people to write bad reviews on phones because of one issue a select few are having... and ones has 4g why are you using edge? Leave a one star rating? How about you get a new phone and leave this beauty to us?
Sent from my HTC One S using xda app-developers app
I have two devices and one is ok.
I think there's people though who got a return from service with a new phone 4 times and the issue is still there. Look over at the Vodafone UK forums.
Since the facts show that it is spread over all production batches and all software variants and also even happens on the 850/1900mhz band, although far less frequent, we came to believe that this issue can theoretically affect every unit.
Those who do not suffer it are considered lucky ones for now.
I am aware that this is all looking very grim but I'm sure it really isn't. Just HTC's response is dark and grim.
It's mainly about putting more pressure on HTC since they have fobbed us of since basically April now.
I am very very sorry if this concerns you as happy user. Basically the idea for such a campaign already came up at around the end of July when I and zoesdad where discussing options but we opted to hold off such actions and also discourage others from doing so out of fairness reasons.
We have now reached a span of six month nearly consisting of nothing but empty promises and denial. It is just enough now.
Also keep in mind that we will change the reviews and take back everything we can as soon as HTC commits to the issue in the shape of a real fix.
Thank you for your understanding.
[EDIT]
Gibarian,
I have now begun to post some reviews (managed to cover cnet) but my lunchbreak is short...
I would like to edit your german template, impressive german you got there (where do you come from mate?), but i would like to take out a few minor glitches, makes it sound a little smoother then. Do you mind?
Here's the edit. Take it or leave it: https://docs.google.com/document/d/1pJUpTGLz8PNJkwqwRg1IhardJys172wwyv3sMp5Zvh4/edit
Roundtableprez said:
I'm sorry but is this really a real issue? My whole family (not including baby brother) has the oneS were all rooted and on different ROMs(my sister just prefers stock though) and none of us have had this problem... not even once. I truly believe it is not fair for people to write bad reviews on phones because of one issue a select few are having... and ones has 4g why are you using edge? Leave a one star rating? How about you get a new phone and leave this beauty to us?
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
I couldn't agree more on SneakyGhost's reply on your post. I share this 100%
I'm really happy for you, I just wish all of us would have the same things to report, trust me.
I haven't enjoyed spending half my day and my whole night all the way to 5am writing this thread, the reviews, the posts, the sheets and forms, the advices, the research and all the posting. I would have loved to just sit back in my garden and toy with my phone (which is a beauty, no argument there!) Unfortunately I can't, because of this issue. I had it no later than today when using the GPS, which would just disappear and the screen would go crazy. No way to rely on it...
As SneakyGhost pointed out, we unfortunate ones feel neglected and are disappointed by HTC's lack of action. Thus the action.
Remember this:
- We plan to adjust our reviews as soon as the bug has been mended
- We clearly point out that the bad review is due to this bug
- We urge people to remain civil
You might want to read what I replied to maek_it_happen a few posts higher, and who was offering to help even if he did not have the issue (thanks again): we do not encourage this, because we want our claim to be justified and forwarded only by people who suffer from this issue. I believe that is fair, no?
And about using 4G instead of EDGE: Man, don't you think I would do so if I could? I don't choose to connect to the slowest network available. Maybe I do so because there's nothing else around... Btw, the technical sheet of our phone clearly states that is compatible to EDGE. So...
Enjoy your phone, and please wish for all of us here to be able to do the same pretty soon
Sent from my Transformer Prime TF201 using xda app-developers app
Sneakyghost said:
Gibarian,
I have now begun to post some reviews (managed to cover cnet) but my lunchbreak is short...
I would like to edit your german template, impressive german you got there (where do you come from mate?), but i would like to take out a few minor glitches, makes it sound a little smoother then. Do you mind?
Here's the edit. Take it or leave it: https://docs.google.com/document/d/1pJUpTGLz8PNJkwqwRg1IhardJys172wwyv3sMp5Zvh4/edit
Click to expand...
Click to collapse
Thanks SneakyGhost. You work on sundays? Oh man, sorry to hear that...
Check out my profile: I'm from Luxembourg. Puts me on the crossroads between France, Germany and Belgium. And my wife is swedish, so English is the way to go at home
I will insert your template: I'm sure it's better than mine
I'll PM you to grant you admin rights to all the documents: it will make things easier.
CU!
Sent from my Transformer Prime TF201 using xda app-developers app
Sneakyghost said:
Gibarian,
I have now begun to post some reviews (managed to cover cnet) but my lunchbreak is short...
Click to expand...
Click to collapse
Nice. Cheers! Hopefully others will follow your lead
Sent from my Transformer Prime TF201 using xda app-developers app
Sneakyghost said:
I have two devices and one is ok.
I think there's people though who got a return from service with a new phone 4 times and the issue is still there. Look over at the Vodafone UK forums.
Since the facts show that it is spread over all production batches and all software variants and also even happens on the 850/1900mhz band, although far less frequent, we came to believe that this issue can theoretically affect every unit.
Those who do not suffer it are considered lucky ones for now.
I am aware that this is all looking very grim but I'm sure it really isn't. Just HTC's response is dark and grim.
It's mainly about putting more pressure on HTC since they have fobbed us of since basically April now.
I am very very sorry if this concerns you as happy user. Basically the idea for such a campaign already came up at around the end of July when I and zoesdad where discussing options but we opted to hold off such actions and also discourage others from doing so out of fairness reasons.
We have now reached a span of six month nearly consisting of nothing but empty promises and denial. It is just enough now.
Also keep in mind that we will change the reviews and take back everything we can as soon as HTC commits to the issue in the shape of a real fix.
Thank you for your understanding.
[EDIT]
Gibarian,
I have now begun to post some reviews (managed to cover cnet) but my lunchbreak is short...
I would like to edit your german template, impressive german you got there (where do you come from mate?), but i would like to take out a few minor glitches, makes it sound a little smoother then. Do you mind?
Here's the edit. Take it or leave it: https://docs.google.com/document/d/1pJUpTGLz8PNJkwqwRg1IhardJys172wwyv3sMp5Zvh4/edit
Click to expand...
Click to collapse
You got promises from HTC? Truth full though they support their phones better then most my sidekick never received an update from Samsung. My droid didn't from Motorola. Holy**** my HTC oneS did though. Give it some time you can't expect to fix an edge data problem when everyone uses 3g/4g right away lol. Anyways I'll go back to my thread as to not clutter your guys thread we can argue about the ethics there if you like.
Sent from my HTC One S using xda app-developers app
Trust me, no real harm done, this is a mere try to threaten a giant. It will probably just show that we are serious but never bring down the sales figures. That is a dream. But a dream worth the while. And mate, it might help us at the end of the day.
HTC promises fixes since two month at least, has released 3 updates (one of them just being a voda) of which each manipulated the issue in a slightly different way and looking at it in sequence gives the impression of HTC actually testing a fix on us. Which is so not right. We are not getting paid as beta testers.
There is one user on a German forum claiming he got an ETA for the final fix, named the 8th of October. I think thats just bullsh from either him or the agent he spoke to. Anyhow: if there is such a thing as an ETA, its just so unfair to not let us know and let us fry in our pains here.
I think many of us would willingly test stuff out and help to get this resolved asap but its just like we are treated like idiots since month. It just makes me feel so stupid and i ask myself why do i do all this data collection, analyzing, thinking about solutions, chatting with people to try desperate measures ( Tecardo already nearly bricked his unit trying to figure out a fix on his own)...
Its just such an EFFIN pain!
It needs to go away.
My phone resorted to locked buttons variant of the issue all freakin day today! kept unlocking it so i could - maybe - use it for a few seconds until the buttons locked up again...
And honestly, i am short of giving up, selling it on ebay and buying a HOX instead on Ebay Local markets every day. Every Day i keep thinking about this but i wont for two reasons: i have some honor left and i wont sell THIS POS to anyone in that state. The other reason: there is no other phone i would feel comfortable with so much. The HOX gets close but honestly, its made from plastic and its not nearly as nice. The phone is too big too.
This whole campaign sounds like a bad idea. Using threats to get your way is not the proper way to get people to listen. All the and reviews will do is discouraged people from buying the one s and if this happens HTC will offer less support. Why spoil the dozen if one egg is bad
Sent from my HTC One S using xda premium
why keep a dozen bad eggs if only one is good?
And: we think we don't threaten. We rather believe we haven been overly fair to a company that is not fair to us. We have all kept very very quiet. Most have not rated the phone or reviewed it yet because most expect this to not hit the majority and most did not take action to not spoil the dozen. We have quietly dealt with HTC support. But now it becomes apparent more and more that HTC support just does nothing, zip, nada. It is a real joke. Not a funny one though. So what this is, is that we are no longer wanting to be quiet. We want everyone else to know that there is problems with these phones. Potential ones. It is not just all candy.
and believe me, the matter has been discussed between us up and down the argument ladder since beginning of august. I said that already. It will NOT permanently damage sales. Naming it a bad idea means you believe in it having more effect than we do.
Trust me, it will NOT have such a major impact. We will never manage to rate it down on all relevant sites. All that will happen is a little too much salt in the pie.
It will draw attention to the problem. Not more. And once HTC acts correctly, the reviews will be all praise and hallelujah.
No whining. We had enough mercy. This should have been sorted at least 3 month ago. The issue became apparent in April. Now we have september. Which is closing in on october. So that makes it getting close to 2 quarters of a year. I and many others reckon one quarter to fix a very serious issue that hits hundreds of people more than adequate.
We don't even have near the resources HTC has but in the same 5 and a half month we got very near the source of the problem. The only thing that keeps a few people from finally fixing it is the goddamn Security HTC put on the phones.
So, ironically, we can't even fix it ourselves even though we probably could because HTC doesn't allow us too.
How would you feel in that situation? I think we act very rational, very well discussed and very controlled.
This will NOT damage anyone.
Please have trust.
Fredfly said:
This whole campaign sounds like a bad idea. Using threats to get your way is not the proper way to get people to listen. All the and reviews will do is discouraged people from buying the one s and if this happens HTC will offer less support. Why spoil the dozen if one egg is bad
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Let me make a wild guess here: I am willing to bet that you don't have this issue. Am I right? So you don't have the bad egg. Now imagine you did...
Because if you did, I'm pretty sure you wouldn't say this, especially after having written to HTC for support and gotten an automatic reply, or none at all, or having returned your phone and waited just to end up with the same result etc etc.
Again: if your phone works perfectly, congratulations! I wish I was in your shoes. But I'm not, and neither are many others. So, after having tried every other way, we end up here. If you have a better suggestion, I will gladly take it. Maybe exchange your phone for mine, how about that?
Nobody is forcing anybody to do anything here. Those who want to take part in the action probably have good reason to, because spending time creating user accounts and posting on websites is not that fun. Trust me, I know Yet if people do it, it means that they have a pretty strong motivation to do so, and no other choice.
Bottom line: I am looking forward to enjoying my One S fully, like you probably do, when this issue is fixed. But I will do what it takes to get there!
If you cannot understand this, fair enough. I really hope you won't have to share my experience.
Live long and prosper!
Hello everyone, not sure if this is the correct place to ask this, so please correct me if it's not.
With all the informational videos you can watch on here, as well as youtube, of reviews on different hardware and software I'm wondering...
How do you get connected with these companies to review the products yourself? Do you need to be certified to do this, or do you directly contact companies like samsung, motorola, asus, etc.?
I'm very interested in this because I'm currently in the process of earning a degree in IT and I find it very useful to be able to provide information to people who are looking for this. Like I said, not sure if I'm asking in the right area, but if anyone has insight, please educate me.
Thank You
I think a lot of it comes from having cultivated a large audience - to be able for the companies to see your audience as large enough to offset the material cost. It's product placement for them, getting their name out there - but for that to be effective for them, they need to know you have a large audience and a good reputation.
I'd start working on your social media presence if you're serious about it - but that can be a lot of work and those guys who are at the top (the ones that get all the latest stuff) really had to work to get there.
Even then, I've seen manufacturers not want to work with reviewers.
I'd guess a good number are either simply reviewing as a hobby - buying what they want for themselves and reviewing it (I'm guessing this is the case for a lot of videos I've seen on YouTube) buying it out of pocket and hoping the money from ads recovers that cost.
Sent from my SGH-T999 using xda app-developers app
Thank you, pennycake, appreciate the quick response. I always wondered how they get to that point. Seems like a cool gig, I may research it a bit more!
That would be pretty cool to test all the new stuff first!
UnholyDecade said:
That would be pretty cool to test all the new stuff first!
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^^