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[Q] WiFi Connection Drops When Holding Phone

Hi,
Does anyone else suffer from the following problem:
My WiFi connection always briefly disconnects if I am holding the phone. This only appears to mainly occur (or becomes more noticeable) whilst doing something such as a video call.
Example: I start a video call with the phone on a surface. After a while I go to hold the phone in my hand, give or take a few seconds, the call will then be disconnected due to Network Connectivity Issues.
My WiFi signal bar will have no bars and the letter "E" along with a red "stop" type sign comes up in red for a few seconds, and then I get full WiFi signal again. The call then reconnects, and the process will keep repeating itself unless I stop holding my phone!
As I say, if I don't hold my phone, voice or video calls over WiFi work perfectly fine. EDIT: Actually, still occasionally occurs if on a surface too.
I also have similar issues with normal phone signal. Just holding the phone I can go from full signal down to "emergency calls only". But this isn't too much of a issue as it is with WiFi.
I'm hoping this is just a fault, but it would seem strange if so because everything works great IF I don't hold my phone - not too good really!
Any suggestions or help would be great.
Thanks!

I have the same issue. I can be standing in the same room as my router, and if I put my phone in my pocket and pull it out it will have disconnected from my network. Same issue with the cell network. I have T-Mobile and where I live, I can barely get 1 bar of 3G. I'm on edge most of the time. But the signal will drop off to where the phone will state I can only make emergency calls.
Sent from my XT1034 using Tapatalk

Well it's good (and not good) that someone else is suffering from the same issues as me I guess.
Would appear the best option for me is to return for a full refund. I will get onto Motorola though to see what they say about it. It's a brilliant phone besides this, but obviously it's a massive problem for me to live with.
I'm not sure whether to chance trying to get a replacement and seeing how that behaves. Anyone else having similar problems?

Well, i just saw this a few minutes ago, the wi-fi just drops from full to low, the wireless card is cheap i guess, my razr i didn' sufer with this, this happens when i hold in landscape mode only, this is sad.

phone calls drop after half hour

I thought it was me because I was driving or at a bad place in my home but I was wrong. My edge drops calls almost exactly at the 30-40 minute mark in my phone calls. It has happened all week but it was really noticable when it dropped and I looked at the time during one conversation. Anybody have this happen to them? I was told to replace it at a store. And we all know how plentiful the phones are… .:/

I recently had this problem occur again. This is after having a new phone. I called t-mo tech support and they said that the facebook messenger app has been causing a lot of problems with the call connectivity of the phone. I just uninstalled the app and am waiting to make a long phone call to see if this was the true culprit.
sent from the Edge

I think its just T-Mobile. My calls disconnect all the time. And my phone says no network connection a lot. (Even before I got the Edge) I think when the network connection drops, so does the call. This was even worse for me on the Sprint network though so I just live with it now that I'm with T-Mobile.

Galaxy Note Edge- phone call dead
My problem is from time to time phone call will be dead like no sound at all on either side even though there is network signal and the phone is showing call duration. I have to restart the phone in order to make phone call then its fine for unspecified amount of time then it happens again. Had my Note Edge for 3 weeks now and its pain in the neck. BTW I'm from Australia.

Bluetooth keeps disconnecting

Just picked up a standard Gear S2 and updated the firmware. However, it's constantly disconnecting and reconnecting to my Galaxy S7 edge. Bluetooth stays connected for all my other devices. Any tips?
Sent from my SM-G935T using Tapatalk

I'm having the same issue with my S2 Classic, but I've got a SGS7. Both are running stock software/firmware. My issue started a couple days ago, so I'm thinking an update was applied to something that introduced this issue. I am hopeful it will be fixed in a future update (sooner than later).
-dlwoodjr

How often is yours disconnecting? Mine was every few minutes. Today it's been flawless. Weird.
Sent from my SM-G935T using Tapatalk

I have the same problem and it is very annoying, bluetooth keeps disconnecting from my car, specially during calls and then tries to reconnect again. This never happened to me before in any smartphone so this is a specific problem from the S7. I tried clean cache etc. but the problem continues. Sometimes the call can go 15 minutes without disconnecting, other times it disconnects 2 times in 5 minutes, but it happens everyday twice at least. This is a very strange problem, can't find any solution. It is driving me nuts specially in a 700 euros phone!!

not only on S7
It's the same here with a Gear S2 Classic and a Huawei P8max. A few minutes after being connected (manually) the Gear disconnects.

I just switched over from my S7 edge to a Moto Maxx I had in a drawer - no disconnects today. Gonna swap out my S7 Edge for a replacement I guess.

Replacement didn't disconnect until I switched on high accuracy GPS. When I switch GPS over to power saving, the disconnects stop (so far).
Anyone else noticed a correlation with high accuracy GPS being turned on and frequent Bluetooth disconnects?

After working with three different S7's (2 edge's and one regular) as well as a Droid Maxx, I found that the phones would regularly disconnect when I had High Accuracy GPS set to on (with disconnects occurring multiple times per hour). If I switched the phones to power-saving GPS, disconnects would never occur.
Not sure why this would be but I don't recall it happening before the latest S2 update. I have always used High Accuracy GPS because I use the Tile app which requires it....HOWEVER, the disconnects were SO irritating, I guess I'd rather lose my keys and/or wallet because I turned the GPS to power saving to eliminate the disconnects because it was SOOOOO annoying.

PROBLEM FIXED -Bluetooth on gears2 /note 5 keeps disconnecting
Hi guys,i'm new to this forum. Came across it a few days ago when i needed assistance. I have been wearing my gear s2 classic and note 5 for approx. a year now . As of last week it kept disconnecting and connecting every five minutes which became really frustrating. I was missing important calls and message as my phone is on silent and gear on vibrate mode. After trying numerous attempts of clearing the Bluetooth cache and even hard reset watch and phone twice . It still did the same. I contacted my buddy over at Samsung headquaters is South africa to confirm my warranty date on my note 5. Thats how far i was heading, to return the headset for a new one. Luckily my warranty expires in October 2017. He then advised me the following
1) Check gear software updated - My gear was updated.
2)Check phone software updated- My phone was not updated.
So i got down to doing the update, size was around 1.4 GB
A fast WiFi connection will take approx. 15 minutes.
Had this done 2 days ago
Problem solved :good:
Phone looks and feel way better with the updated software and Gear has not disconnected since then.
Hope this helps.
Please share .

I'm starting to suspect it's a problem with my S7 Edge. I had the Gear S2 connected to a Nexus 6P for a couple months and never encountered connection problems. It's only since I switched to the S7 that I started getting the sporadic disconnects. I've tried changing my GPS settings but there doesn't appear to be a low power mode on the S7 edge with 6.0.1 stock so I just kicked down to the basic GPS only and turned off wi-fi and bluetooth location.
Not impressed so far.

also happens on S8+, but not on Note4
This is happening on my S8+ also.
It also doesn't work properly with my car radio and microphone (I can receive calls well enough, but issuing voice commands is a nightmare).
I had the Gear S2 and car radio connected to my Note4 before. They worked perfectly.
I will try lowering the Location accuracy. In any case, looking forward to upgrading to Note8 in a few months when my S8+ contract ends.

Various issues with Verizon V50

Folks,
I am curious if anyone else is having some of the issues I've been experiencing. I am not happy with this phone overall. I am having lots of problems with it:
- HotSpot - I originally found a hotspot issue with this phone, that took them a few weeks to resolve. But even after they've resolved it, I have other issues. The biggest is that after some period of time, my laptop will not get data through the phone. I've tried different laptops. The laptop shows that it is still connected to the phone's wifi but no data. The fix is to disconnect the laptop from the hotspot and then reconnect. This is an issue for me as I use this for work to provide customer demos. In order to get to my lab, I need to make 2 VPN hops. (1 into work and then 1 into my lab) When I disconnect and reconnect my laptop the hotspot, I have to go through all of that again. This problem only affects the connected device. So when the laptop stops "working", the phone can send/receive data just fine. If I kick off a speedtest, it looks good.
- GPS issues - The GPS accuracy seems to drift. Lots of times when I am using Waze, it has me in completely different places going in different directions.
- Phone issues - I drop calls often. I believe (but not 100% sure) that this happens when it uses wi-fi calling. (I just turned off wifi calling, so I'll see how it goes)
- Phone issues pt. 2 - Sometimes I get an error message "Mobile network is unavailable" and I cannot make or receive calls. A reboot fixes this.
Been a huge LG phone fan since the G2 (even loved the G4 despite the bootlooping), but this phone makes me want to throw it against the wall

Hello! You may want to turn off the default 5 minutes timeout. I think this is the problem. Check attached screenshots.

Inerent said:
Hello! You may want to turn off the default 5 minutes timeout. I think this is the problem. Check attached screenshots.
Click to expand...
Click to collapse
It's not turning off as I have the timeout set to Never Turns Off.
Thanks

I am having the same issue. People have told me that they tried to call me but phone never rang. It also rang on their end and then went to VM. So people assume that I got a missed call but I didn't.
I also at time show no reception. I would have to go into auto connection to network and then it starts working again.
This is really screwing up my business.

I have the same problem with missing calls (never rings) or I can't make a call. Also, sometimes I can hear the other person clearly but they can't hear me or I sound terrible on their end. However, I have an LG V30 (lurking here because I'm looking to buy a V50) so I don't think it has to do with the phone as much as it's Verizon's coverage. For the last 8+ months this issue has gotten worse in my area. I was thinking it was the phone, but I think it's Verizon.
Edit: Just in case it matters, I'm still on the original grandfathered UDP

I must clarify that this issue only pertains when I am home. For some reason, when I loose Verizon connection because the wifi is being used or a dead spot in my house. The mobile connection won't come back on until I manuallly have to reconnect.
I used to have Verizon fios at home and never had issues before but as soon as i switched to optimum this issue might be because of that.
Outside of my home, I don't have any issues with missed calls.
Sent from my LM-V450 using Tapatalk

No issues whatsoever on Korean models.

Question Constant problems with Galaxy S22 Ultra

Ever since the Samsung Galaxy S22 Ultra came to me about two months ago, I have had some problems with it non-stop. Some of the most common problems are network loss, that is, the cell phone shows that it has a full 4G / 5G signal, but in reality I have neither the internet nor anyone can call me. This occurs at least 2-3 times a day and I have to turn the airplane mode on and off to make the cell phone work normally again. Furthermore, sometimes it happens to me that I make a call but I do not hear the interlocutor nor does he hear me. The solution to this problem is to reset the phone. In the beginning, I had problems with unlocking, that is, the cell phone knew how to "freeze" for a minute, after which it would inform me that the UI had crashed, but now it has been corrected. Furthermore, it sometimes happens that some animations start to freeze or freeze briefly. I can’t believe I have such problems on such an expensive mobile device. Something like that hasn't happened to me on any Chinese mobile phones that are called "problematic", and now with Samsung it has become everyday. What should I do?

Feel your pain mines like old touchwiz days freezing , glitches, typing sometimes slow to keep up random stuff worst samsung ever signal very erratic 1 bar most of the time yet can put same sim in another phone and have full sig bars , can't wait to ofload it tbh

Have you got the latest, April, updates? Assuming they are available for your region. Working fine here with those installed.

hrzagi said:
Ever since the Samsung Galaxy S22 Ultra came to me about two months ago, I have had some problems with it non-stop. Some of the most common problems are network loss, that is, the cell phone shows that it has a full 4G / 5G signal, but in reality I have neither the internet nor anyone can call me. This occurs at least 2-3 times a day and I have to turn the airplane mode on and off to make the cell phone work normally again. Furthermore, sometimes it happens to me that I make a call but I do not hear the interlocutor nor does he hear me. The solution to this problem is to reset the phone. In the beginning, I had problems with unlocking, that is, the cell phone knew how to "freeze" for a minute, after which it would inform me that the UI had crashed, but now it has been corrected. Furthermore, it sometimes happens that some animations start to freeze or freeze briefly. I can’t believe I have such problems on such an expensive mobile device. Something like that hasn't happened to me on any Chinese mobile phones that are called "problematic", and now with Samsung it has become everyday. What should I do?
Click to expand...
Click to collapse
I thought it only happened to me but I see that it is not, I have spoken with samsung and they have seen my system logs.
They have told me to take the smartphone to an official technician because my s22 ultra has a problem... With the signal?