Ever since the Samsung Galaxy S22 Ultra came to me about two months ago, I have had some problems with it non-stop. Some of the most common problems are network loss, that is, the cell phone shows that it has a full 4G / 5G signal, but in reality I have neither the internet nor anyone can call me. This occurs at least 2-3 times a day and I have to turn the airplane mode on and off to make the cell phone work normally again. Furthermore, sometimes it happens to me that I make a call but I do not hear the interlocutor nor does he hear me. The solution to this problem is to reset the phone. In the beginning, I had problems with unlocking, that is, the cell phone knew how to "freeze" for a minute, after which it would inform me that the UI had crashed, but now it has been corrected. Furthermore, it sometimes happens that some animations start to freeze or freeze briefly. I can’t believe I have such problems on such an expensive mobile device. Something like that hasn't happened to me on any Chinese mobile phones that are called "problematic", and now with Samsung it has become everyday. What should I do?
Feel your pain mines like old touchwiz days freezing , glitches, typing sometimes slow to keep up random stuff worst samsung ever signal very erratic 1 bar most of the time yet can put same sim in another phone and have full sig bars , can't wait to ofload it tbh
Have you got the latest, April, updates? Assuming they are available for your region. Working fine here with those installed.
hrzagi said:
Ever since the Samsung Galaxy S22 Ultra came to me about two months ago, I have had some problems with it non-stop. Some of the most common problems are network loss, that is, the cell phone shows that it has a full 4G / 5G signal, but in reality I have neither the internet nor anyone can call me. This occurs at least 2-3 times a day and I have to turn the airplane mode on and off to make the cell phone work normally again. Furthermore, sometimes it happens to me that I make a call but I do not hear the interlocutor nor does he hear me. The solution to this problem is to reset the phone. In the beginning, I had problems with unlocking, that is, the cell phone knew how to "freeze" for a minute, after which it would inform me that the UI had crashed, but now it has been corrected. Furthermore, it sometimes happens that some animations start to freeze or freeze briefly. I can’t believe I have such problems on such an expensive mobile device. Something like that hasn't happened to me on any Chinese mobile phones that are called "problematic", and now with Samsung it has become everyday. What should I do?
Click to expand...
Click to collapse
I thought it only happened to me but I see that it is not, I have spoken with samsung and they have seen my system logs.
They have told me to take the smartphone to an official technician because my s22 ultra has a problem... With the signal?
Related
I'm having a rather specific and odd problem with my captivate(s), three of them to be exact. First I bought the phone, upgrading from an Iphone 3g, and the first day it was great, the second day, in the evening, I noticed that it started this strange rebooting loop. The phone doesn't seem to power off because I don't see the Galaxy S symbol it just merely goes black then comes back and searches for the network, finds it, then a few minutes later goes black again, returns, search for the network, and so on. It keeps doing that over and over again. So I tried a factory reset the next morning just to make sure it wasn't a problem with any apps installed. The same rebooting loop happened. So I called a rep and dropped by the ATT store and they said it might be the sim card, which was very very old (still said cingular) so we swapped it. Same problem the next day. Okay so I went and I replaced the whole phone. The second day with Captivate #2, this rebooting loop occurred again. The reps told me that I might have gotten two bad ones and to exchange it again, so I did. And yet again I have the same problem. So here are some quick facts about the problem that I have learned. Total time span has been about 3 weeks.
-The most important thing to know about this issue is that the only thing that prevents the phone from going into this rebooting loop is if I enable flight mode, no network connectivity. I believe wi-fi is okay but whenever I disconnect from ATT's network it stops rebooting.
-Occurs more frequently at night/evening (only happened once in the morning)
-Is not affected by signal strength, full bars, low bars.
-Is not affected by installed apps (Had done factory resets and with my third captivate all I did was put the sim card in and put it in my pocket)
-Is not affected by battery status, low or full
-Doesn't seem to matter if I have a lot of things running or nothing running, the loop starts when I'm browsing, texting, in a call, or just locked in my pocket.
-Does not seem to be affected by charging source (wall, car, laptop, ps3/xbox)
Another thing to note is that I had an Iphone 3G with an unlimited data plan before this. The Captivate upgrade was done on another line on my family plan then given to me with a 2gb data plan. After talking to multiple reps over the phone, they said they had the wrong IMEI number (I have no idea what that means) but that leads me to wonder what else is wrong and is it a problem with the Captivates or ATT itself?
I really need some feedback because I'm about to just give up on this phone, which is heartbreaking because I fell in love it. My 30 days is approaching and if I am indeed returning it, it'll have to be very soon. What do you guys think?
I thought it was me because I was driving or at a bad place in my home but I was wrong. My edge drops calls almost exactly at the 30-40 minute mark in my phone calls. It has happened all week but it was really noticable when it dropped and I looked at the time during one conversation. Anybody have this happen to them? I was told to replace it at a store. And we all know how plentiful the phones are… .:/
I recently had this problem occur again. This is after having a new phone. I called t-mo tech support and they said that the facebook messenger app has been causing a lot of problems with the call connectivity of the phone. I just uninstalled the app and am waiting to make a long phone call to see if this was the true culprit.
sent from the Edge
I think its just T-Mobile. My calls disconnect all the time. And my phone says no network connection a lot. (Even before I got the Edge) I think when the network connection drops, so does the call. This was even worse for me on the Sprint network though so I just live with it now that I'm with T-Mobile.
Galaxy Note Edge- phone call dead
My problem is from time to time phone call will be dead like no sound at all on either side even though there is network signal and the phone is showing call duration. I have to restart the phone in order to make phone call then its fine for unspecified amount of time then it happens again. Had my Note Edge for 3 weeks now and its pain in the neck. BTW I'm from Australia.
I switched from a Note 4 to a Z3 a week ago and I've had nothing but issues with service. My wife did the same and switched from an S5 to the Z3 and we have identical issues (so that rules out a hardware related issue). Carrier is Tmobile, but none of these issues were occurring on our Samsung devices so this shouldn't be service related. Here are the issues:
At least 20% of my calls never ring my phone and I get the voicemail notification either instantly or 10 minute later.
Often, the phone will act like nothing has been going on for an hour, and all of a sudden I'm walking somewhere and I get a rush of 4 hangouts, 2 SMS, a missed voicemail, etc all at once. It's as if it put all the radios in sleep mode and then decided to turn them on when I'm moving. (Note: I have no battery management software installed like JuiceDefender that would act just in this way).
My phone will stop sending/receiving data, and turning off/on the LTE and Mobile Data through the quick settings may or may not fix it. When it doesn't, a reboot *will* fix it until it happens again.
I'm missing important business calls because of this and its starting to cost me money. I'm wondering if anyone else has experienced these and has a fix. If not, I may have to switch to a different phone because this is ridiculous!
spinaldex said:
I switched from a Note 4 to a Z3 a week ago and I've had nothing but issues with service. My wife did the same and switched from an S5 to the Z3 and we have identical issues (so that rules out a hardware related issue). Carrier is Tmobile, but none of these issues were occurring on our Samsung devices so this shouldn't be service related. Here are the issues:
At least 20% of my calls never ring my phone and I get the voicemail notification either instantly or 10 minute later.
Often, the phone will act like nothing has been going on for an hour, and all of a sudden I'm walking somewhere and I get a rush of 4 hangouts, 2 SMS, a missed voicemail, etc all at once. It's as if it put all the radios in sleep mode and then decided to turn them on when I'm moving. (Note: I have no battery management software installed like JuiceDefender that would act just in this way).
My phone will stop sending/receiving data, and turning off/on the LTE and Mobile Data through the quick settings may or may not fix it. When it doesn't, a reboot *will* fix it until it happens again.
I'm missing important business calls because of this and its starting to cost me money. I'm wondering if anyone else has experienced these and has a fix. If not, I may have to switch to a different phone because this is ridiculous!
Click to expand...
Click to collapse
You both have Stamina ON ?
I'm having the same issue with my Galaxy S6, so I think the problem is on T-Mobile’s network
So you and your wife before blame SONY, take a look at your carrier.
TheTeslaCoil said:
So you and your wife before blame SONY, take a look at your carrier.
Click to expand...
Click to collapse
While I don't disagree, we did not have this issue with Tmobile on our Samsung phones. Or our HTC phones previously. Troubleshooting 101 .. process of elimination.
spinaldex said:
While I don't disagree, we did not have this issue with Tmobile on our Samsung phones. Or our HTC phones previously. Troubleshooting 101 .. process of elimination.
Click to expand...
Click to collapse
Yes, but the other comment said he has the same problem with a SAMSUNG.
Folks,
I am curious if anyone else is having some of the issues I've been experiencing. I am not happy with this phone overall. I am having lots of problems with it:
- HotSpot - I originally found a hotspot issue with this phone, that took them a few weeks to resolve. But even after they've resolved it, I have other issues. The biggest is that after some period of time, my laptop will not get data through the phone. I've tried different laptops. The laptop shows that it is still connected to the phone's wifi but no data. The fix is to disconnect the laptop from the hotspot and then reconnect. This is an issue for me as I use this for work to provide customer demos. In order to get to my lab, I need to make 2 VPN hops. (1 into work and then 1 into my lab) When I disconnect and reconnect my laptop the hotspot, I have to go through all of that again. This problem only affects the connected device. So when the laptop stops "working", the phone can send/receive data just fine. If I kick off a speedtest, it looks good.
- GPS issues - The GPS accuracy seems to drift. Lots of times when I am using Waze, it has me in completely different places going in different directions.
- Phone issues - I drop calls often. I believe (but not 100% sure) that this happens when it uses wi-fi calling. (I just turned off wifi calling, so I'll see how it goes)
- Phone issues pt. 2 - Sometimes I get an error message "Mobile network is unavailable" and I cannot make or receive calls. A reboot fixes this.
Been a huge LG phone fan since the G2 (even loved the G4 despite the bootlooping), but this phone makes me want to throw it against the wall
Hello! You may want to turn off the default 5 minutes timeout. I think this is the problem. Check attached screenshots.
Inerent said:
Hello! You may want to turn off the default 5 minutes timeout. I think this is the problem. Check attached screenshots.
Click to expand...
Click to collapse
It's not turning off as I have the timeout set to Never Turns Off.
Thanks
I am having the same issue. People have told me that they tried to call me but phone never rang. It also rang on their end and then went to VM. So people assume that I got a missed call but I didn't.
I also at time show no reception. I would have to go into auto connection to network and then it starts working again.
This is really screwing up my business.
I have the same problem with missing calls (never rings) or I can't make a call. Also, sometimes I can hear the other person clearly but they can't hear me or I sound terrible on their end. However, I have an LG V30 (lurking here because I'm looking to buy a V50) so I don't think it has to do with the phone as much as it's Verizon's coverage. For the last 8+ months this issue has gotten worse in my area. I was thinking it was the phone, but I think it's Verizon.
Edit: Just in case it matters, I'm still on the original grandfathered UDP
I must clarify that this issue only pertains when I am home. For some reason, when I loose Verizon connection because the wifi is being used or a dead spot in my house. The mobile connection won't come back on until I manuallly have to reconnect.
I used to have Verizon fios at home and never had issues before but as soon as i switched to optimum this issue might be because of that.
Outside of my home, I don't have any issues with missed calls.
Sent from my LM-V450 using Tapatalk
No issues whatsoever on Korean models.
I have my S22 Ultra (Exynos) for more than half a year. After an update couple of months ago i have problem receiving calls.
Sometimes i receive them okay sometimes i get missed call messages after a while(sometimes some minutes sometimes after hours).
I found on a forum that is a signal problem and if i set the signal to 2G&3G only the problem is gone. But this is not a good solution.
Does anyone have the same problem with me and have a proper solution?(btw everyone in my home have the same provider and only i have this problem. I tried replacing my sim too)
with all the devices I have had, I have experienced it ocassionally, and I reached at the conclusion hat the carrier is always the culprit, as you mention, by switching to 2 or 3 G the problem is gone, my daughter has had the same issue with the iphones she loves to use, but worse indeed
winoles said:
with all the devices I have had, I have experienced it ocassionally, and I reached at the concludion 6hat the carrier is always the culprit, as you mention, switching to 2 or 3 G the problem is gone, my daughter has had the same issue with the iphones she loves to use, but worse indeed
Click to expand...
Click to collapse
The issue is that only mine does that there are 4 other people in my house on the same carrier (one of those has the same phone as me). Why only mine do this? And only sometimes?
well, I have asked the same question, and, ofc, I don't know, it is really annoying…