Galaxy S6 not restoring S Planner via Smart Switch Backup - Galaxy S6 Q&A, Help & Troubleshooting

I recently backed up my Galaxy S6 via Smart Switch and then carried out a factory restore due to some other issues.
I have restored my phone using smart switch and everything has worked ok except for S Planner calendar.
I get a message saying
Unable to Sync Calendar.
To use Sync calendar, tap SETTINGS, go to App info > Permissions, then allow the following permissions: Calendar.
Although I have to go through a different set of directions to get to the permissions it appears that they are allowed but the calendar still wont restore from the back up.
Help as there is a lot of info in my calendar that I need.
Thanks in advance.

Related

calender sync

when i add something to my calendar on my phone(note 4) it does not always sync to gear s2.i have to go to gear manager and unsync and resync and then it shows up on calendar.
I'm having the same issue. All of a sudden, events that appear in both the default Samsung calendar app on my Note 4, as well as the Google calendar app will sync with each other, as well as my mac, but they are no longer syncing to my S2 Classic, which now shows zero events every day. I did a full factory reset on my watch and even without restoring any if my apps, settings or data, the issue remains. I have not found a workaround, such as un-syncing and re-syncing via the Gear app. Any help would be greatly appreciated.

Galaxy S7 Backup

Settings -> Backup and reset
Backup my data -> Backup now.
There are 5 checks:
1. Auto backup - on
2. Clock - on
3. Messages - on
4. Phone - on
5. Settings - on
When I press the button to backup these, all are getting saved, except Settings.
It goes up to 75% and it says Backup failed.
Anyone else getting the same results ?
Same for me at 84%
Does anyone have a solution for this ?
deleted by author, multiple post.
Happened to me today, first time I used my Samsung account to backup. Everything work but settings stopped at 80% and then got a message "backup failed"
Are you guys all using the stock launcher? I didn't try it before but I am running Nova for the past couple of days. I will switch back to stock and try again and update here.
I get a home screen notification that says a network error occurred. But that sounds bogus and unlikely.
Update: nope didn't make any difference using the stock launcher.
Same. 83% then backup failed.
Tried doing a backup using Smart Switch on my PC. It started the backup then a message popped up on the phone saying "Unfortunately the backup restore has stopped". Pressed OK and Smart Switch continued the backup, and completed at 100%. Only issues were S Planner, Videos and Applications were excluded "because there is no data on the device." Also, Memo failed to backup due to an "error", and the note says "Unable to proceed with data backup."
So, a bit of a mixed bag of succeeded, excluded, and failed. The one that seems most significant looks like Applications didn't get backed up.
Somebody who matters should complain to Samsung
Backup works on my Tab S2 T813. Phone settings might be the problem. This works because it has no phone.
I was getting the same Settings backup failure, but thought perhaps it was related to having some apps disabled with EZ Disabler. Enabled everything and the backup completed successfully. Disabled unwanted apps again and the backup failed. So, for now looks like it's related to disabling apps. Anyone else?
(Note: I still got errors when trying to use the Smart Switch backup on my PC even with apps enabled, so no joy there.)
I don't have a disabler but I did disable some crap in settings. I wonder what it could be.
my disabled progs are
com.facebook.appmanager
Facebook
Google App
Hangouts
Instagram
S. Health
S. Voice App
WhatsApp
I will try enabling the S. crap and see if it works.
That's it! When I enabled S. Health and S. Voice App it worked. Sounds pretty bogus to me but there we have it.
Thanks for your comments. Can you check if you have the same issue and if it works for you?
I turned all the permissions and notifications for these two off so they can't do anything but the backup still works ok.
Fixed! Thank you @samnada
One more update. Smart Switch was failing to backup my contacts and applications. Talked to Samsung Support, eventually got resolution for both.
For contacts run the Contacts app, More > Settings > Contact to display, select Device. Mine was originally set to All contacts. In Smart Switch go to More > Preferences > Backup items, select only Contacts and re-run. Contact backup worked.
Did the same for Applications, in Smart Switch, More > Preferences > Backup items, select Applications only. Backup worked. For some reason if all the items are selected the application backup said there was no data, and no apps were backed up. Selecting it by itself backed up all applications. They've supposedly submitted a bug report, so may be fixed some day.

Galaxy S6 not restoring S Planner via Smart Switch Backup

I recently backed up my Galaxy S6 via Smart Switch and then carried out a factory restore due to some other issues.
I have restored my phone using smart switch and everything has worked ok except for S Planner calendar.
I get a message saying
Unable to Sync Calendar.
To use Sync calendar, tap SETTINGS, go to App info > Permissions, then allow the following permissions: Calendar.
Although I have to go through a different set of directions to get to the permissions it appears that they are allowed but the calendar still wont restore from the back up.
Help as there is a lot of info in my calendar that I need.
Thanks in advance.

Google calendar and contacts between S3 and S6 phone

I just picked up the S3 yesterday and sync'd to my S6 phone. But my calendar events are not appearing nor are my contacts sync'd?
Am I missing a permission or something or will the contacts or calendar not sync?
Chickenhawk2016 said:
I just picked up the S3 yesterday and sync'd to my S6 phone. But my calendar events are not appearing nor are my contacts sync'd?
Am I missing a permission or something or will the contacts or calendar not sync?
Click to expand...
Click to collapse
Got mine yesterday. Can't tell how I did it but Google Contacts and Google Calendar have both synced. What happens if you open Contacts on the watch?
The watch just asks to add contacts. I don't understand why it won't sync. I may factor reset it. I had another device sync'd before the S3, I have since deleted it.
So I tried doing a factory reset and reconnecting the phone and watch, I still can not sync my contacts or my calendar.
Any help please?
If this doesn't work I will be returning the watch, this is ridiculous.
My original S2 had not issues with the sync.
FWIW, I've had no trouble with my contacts or calendar syncing either. Are all the permissions for Gear S Plugin and Samsung Gear enabled?
Sent from my SM-T530NU using Tapatalk
I went thru my permissions and enabled everything thru the plug in and gear. The calender now populates vbut my contacts still won't sync. Trying to think of what I am missing?
So I reset all phone permissions back to factory and now the contacts are in. Thanks for the assistance.
Now, ifor they will make a good stopwatch app I will be happy.
hmm. I had an original gear, with some sideloaded apps to connect it to my op3. I ended up having to delete all of those, then redownload the new gear app (not just update it). then my gear s3 worked ok.
Chickenhawk2016 said:
Now, ifor they will make a good stopwatch app I will be happy.
Click to expand...
Click to collapse
I don't find anything wrong with the built in stopwatch or Tyne one on the built in watch face Chronograph+. Failing that install Watchmaker and download one of hundreds of faces with a stopwatch (or make your own).

how to transfer Messages texts, backup does not work

Verizon Moto E4 running Android 7.1.1, that will not backup with the built-in backup. At this point the only reason why I care about the backup, is to backup Messages (the new Google SMS app) so I can restore them to a replacement phone. Apparently Messages does not push texts to the cloud, because when I setup the new phone with my gmail account, without restoring a backup, all I get are emails (gmail), contacts, calendar, etc.
Settings > Backup & reset > Back up my data = on, backup account set to a gmail account, automatic restore is on (all of these are the default when setting up the phone).
Settings > Accounts > Google > all items are enabled and have been synced as of an hour ago.
If I launch Google Drive, on the phone or in a web browser, click on the left side menu icon and scroll down to Backups, it says "Your device is not backed up".
Things I've tried:
Connected to power, and fully charged.
Rebooted
WiFi connected and strong signal, AP is 5 feet from the phone.
Removed the gmail account, Settings > Accounts > Google > dots icon "Remove account"
Emptied the cache, Settings > Storage > Cached data > confirm clear cached data dialog
Add the gmail account, and during setup accepted the default which is to backup the phone to Drive.
I've literally been messing with this for two days, leaving it in this state overnight, and it will not backup. Again, strictly all I care about is migrating Messages texts/chats from old phone to new phone, and the only way I know how to do that is to restore a backup from old phone to new phone during setup. If someone has an alternative way of migrating Messages, that's cool too. But I still think it's dreadful that Backup says it's on but days go by and doesn't backup.
chrismurphy said:
Verizon Moto E4 running Android 7.1.1, that will not backup with the built-in backup. At this point the only reason why I care about the backup, is to backup Messages (the new Google SMS app) so I can restore them to a replacement phone. Apparently Messages does not push texts to the cloud, because when I restore to the new phone without restoring a backup, all I get are emails (gmail), contacts, calendar, etc.
Settings > Backup & reset > Back up my data = on, backup account set to a gmail account, automatic restore on (all of these are the default when setting up the phone).
Settings > Accounts > Google > all items are enabled and have been synced as of an hour ago.
If I launch Google Drive, on the phone or in a web browser, click on the left side menu icon and scroll down to Backups, it says "Your device is not backed up".
Things I've tried:
Connected to power, and fully charged.
Rebooted
WiFi connected and strong signal, AP is 5 feet from the phone.
Removed the gmail account, Settings > Accounts > Google > dots icon "Remove account"
Emptied the cache
Add the gmail account, and during setup accepted the default which is to backup the phone to Drive.
I've literally been messing with this for two days, leaving it in this state overnight, and it will not backup. Again, strictly all I care about is migrating Messages texts/chats from old phone to new phone, and the only way I know how to do that is to restore a backup from old phone to new phone during setup. If someone has an alternative way of migrating Messages, that's cool too. But I still think it's dreadful that Backup says it's on but days go by and doesn't backup.
Click to expand...
Click to collapse
Looks like something is broken in the google backup framework.What You can do is backup your messages using a third party app and restoring.The only way to fix this to reset the phone.But first backup your texts using another app.
Sent from my Pixel 3 XL using Tapatalk
Atifbaig786 said:
Looks like something is broken in the google backup framework.What You can do is backup your messages using a third party app and restoring.The only way to fix this to reset the phone.But first backup your texts using another app.
Sent from my Pixel 3 XL using Tapatalk
Click to expand...
Click to collapse
OK thanks, I'll give SMS Backup & Restore a shot. The backup is straightforward, and backed up to xml on Google Drive. I'll see later how the restore goes. But the backups are also not working on the new phone, which is a Mogo g6 I just got from Project Fi (damn slippery phone!), which does not instill confidence in built-in backups. But that version of Android, 8.0, does have a manual backup now button, and that worked. Why automatic backups refuse to go is beyond me.
Curiously, the old phone did have a three day old backup before I got started with the transfer, but I wanted a newer backup. I figured toggling backup from on to off to on would kick it in the pants. Well, it deleted the three day old backup and then has refused to backup for the next two days.

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