Advanced calling won't activate on Marshmallow - Verizon Samsung Galaxy S6

Greetings,
My wife's S6 will not complete the activation of advanced calling since moving to MM. I'm not sure if she had it turned on while on Lollipop. Nonetheless, she was complaining of not having data while on call. I advised her on how to turn on advanced calling. She followed the steps and the phone behaved as if it was going to activate the feature. However, after rebooting, it still shows that it is in the process of activating the feature and the menu options under "advanced calling" are "greyed out".
Yesterday, I cleared the system cache to see if that would eliminate the issue. After rebooting, I went in to the advanced calling menu to find that I had the option to "activate advanced calling". When I selected it, the phone responded with a message stating that this feature was already active on her line and then returned to the screen like before where the options are "greyed out" and it is trying to turn on advanced calling.
Still no data while on call.
Thoughts? Suggestions? REALLY don't want to do a factory wipe, unless absolutely necessary.

I have the exact same problem on my S5. Did you find a solution? I tried to wipe cache and dalvik cache, also restarted the phone without the SIM card as a post suggested but after reinserting the SIM I get the same problem back. I also chatted with a Verizon rep who just told me it sometimes takes a little time to update.
I don't mind a factory reset so much, but as long as it fixes the problem otherwise I would have done it for nothing.
Thanks for any help with this, I finally took the plunge to marshmallow from kitkat for WiFi calling, but I can't even get it enabled!

I never officially found a solution. However, with the last software update (a couple weeks ago), advanced calling now works. Advanced calling on my own SGS6 decided to stop working after the latest update, though. I had to wipe cache and reboot a couple of times for it work keep working. All seems well, now.

Thanks, I'll try wiping cache a few times, rebooting and reactivating Advanced Calling and see if that helps. I'll report back if it works or if I find another solution.
I also contacted Verizon again and the agent that helped me took off Advanced Calling and re-added it, but I still can't activate it on my end. I know she did do something because the call forwarding to my Google Voicemail stopped working after she re-added all the features so it seemed to reset all the features on my line but it didn't help with activating Advanced Calling.

You might try backing up your phone with SS, factory wipe, then restore. It's not the best solution, but it might be your only hope.

I figured it out and hope this might help anyone else with a similar problem. After I upgraded to MM, I froze a lot of apps using Titanium Backup including "Support & Protection 4.0.4" but it turns out after defrosting this app, the HD activation happened after about a minute! A post in another thread mentioned he had the same problem and defrosting "Verizon Login" worked for him, so if anyone has a similar problem then you might check out your frozen apps because one of them might be needed for the feature to activate.

This is strange but I occasionally have a problem where this happens. What I have found fixes it on a rooted phone is you backup the settings storage app with titanium backup then restore the data from the backup you just made then reboot. For some reason this fixes it for me. I know this is an old thread but hope this info helps someone else having this issue.

Related

[Q] can't download apps from market

First of all, this isn't my phone. It's my sister's. Anyway, when she downloads an app from Market, it starts the download and shows up in the notification bar, and then like 3 seconds later, it just disappears. It shows up in "My Apps" but it's not downloaded...like it's in the list, but it still asks to download it. The phone is not rooted. I can't seem to figure out what to do...Any help would be greatly appreciated!
Thanks!
Greg
I've had this happen to me before. In fact happened just last night. Turned out last night my wifi was on the fritz. I turned it off in my phone and turned it back on and it worked just fine. Other times I've had to put it into airplane mode, then turn the wifi back on to get it to download.
If those don't work you could try turning off wifi and forcing it to download OTA. I think I had to do that one time. Hope that helps some.
how would you download apps OTA? I know you can get OTA updates, but idk how you would download apps OTA?
Just use your 3G is what I meant.
oh okay.
EDIT: She says she's turned WiFi off and on before and it still doesn't work. And she can't download apps on 3G either...
OK goto Settings > Applications > Manage Applications, Then click the All button and scroll down till you find Market, select it then Clear Data. There might be something hung up in there causing issues.
This happens to me occasionally. The app Lookout causes it a lot for me. After I uninstalled that app ut still did it. What works for me is to clear the cache and data for the market.
Settings
Applications
Manage applications
Select "all" tab
Locate "market"
Click on it, then click force stop, clear data and clear cache
Restarting the market will take longer than usual, but this always fixes my problem.
Sent from my SAMSUNG-SGH-I897 using XDA App
Already tried it. Didn't work...
I've posted this over at AndroidForums too, so I got a few potential solutions that didn't work. I tried looking up the problem a couple days ago, and that's what came up (your idea.) It didn't work though...
Well the only things I can think of would be if you're rooted and have CWM is to reboot into recovery and wipe cache partition (not factory reset) and wipe dalvik cache. Not sure if those will do anything for you, but it won't hurt anything to try.
The other thing is to do a factory reset. Of course you'd need to back everything up all your apps and data and copy it off the phone.
Those are the only things I can think of other then waiting and seeing if anybody else has any better ideas.
It's not rooted though, so you can't really backup...
i had it happen to me, and all i did was reboot. fixed!

[Q] Unfortunately, xxxx has stopped

I've been getting this off and on with certain apps (including Settings). I've usually been able to reboot the phone and everything will work fine for a while. But now every time I go into Settings/WiFi to select a new network I'm getting 'Unfortunately, Settings has stopped'. Even after powering the phone off and back on I still get this error every time I do this. Has anyone else had this problem and hopefully found a solution?
Try clearing your phones Cache and Dalvik Cache (If you can) through Recovery, report back if this helped.
Try to set your theme to the default. There is a bug with the theme engine.
Sent from my GT-N5110 using Tapatalk
I ended up unlocking and rooting the phone which required a reload. I'm no longer having the problem but I didn't start having the problem until after I had the phone for several days. I guess I'll see if the problem comes back. If it does I'll try the suggestions here to see if it clears it up.

NO connectivity even after factory reboot. Big problem, need help!

Sprint Samsung Galaxy S6 G920P.02
Android 5.1.1
Rooted, No ROMS
I am very, VERY confused. This makes absolutely no sense to me. I believe my phone is just fried but I will find out when I take it into the sprint store tomorrow. I will most likely get a new/replacement phone but they will have no idea what caused the problem and I need to figure out how this happened so it won't happen again. I'm also very curious as I don't understand at all.
The problem: It started with me not being able to connect to the internet on ANY of my apps. No crashes or anything, just no connectivity to the internet. Calls and SMS still worked like normal. After calling sprint support they told me dial ##72786#, which then just simply broke calls and SMS. Now NOTHING works.
What caused the problem: This is where I am most confused. I was trying to setup a VPN (purevpn, to be exact) on my Xbox One. In the process of this, I was modifying my router settings on my Windows 8 PC, plugged in a 2nd router, and constantly turned the wifi off and on. I was using my phone to test if the wifi was still working. (e.g. going to google.com on firefox or launching clash of clans...literally that was it) The only thing that I can think may have messed it up was a step in settings up the VPN. On my computer, after I installed the purevpn software I located myself to "Network and Sharing Center", then clicked "Adapter Settings", then clicked on "Pure VPN", then "Sharing", then checked the box "Allow other network users to connect through this computer's internet connection", and lastly from the drop down menu, selected "Local Area Network." This allowed all devices on my network to use the VPN. Somehow this messed up my phone that hard?
See image below for clarification:
i.imgur DOT COM /cnAmC6h DOT PNG
Steps I have taken to fix this: I tried rebooting my times a million times. Then I cleared DNS cache in firefox and tried to connect. Then I tried hard rebooting my phone to flush DNS cache. Then I called sprint support, who told me dial ##72786#. After dialing this, calling and SMS DO NOT WORK. "Hands free activation" starting running after dialing that number and fails to work everytime. When I wasn't able to call the phone rep back, I used the sprint online chat support. I told the online rep what happened, and they assured me the only way to fix this was to factory reset my phone. As frustrated as I was, I did it. After the factory reboot, my phone STILL CAN'T CONNECT TO ****. Exactly how it was before the reboot, except I lost all of my stuff. I have done countless google searches and am clueless and need help.
Google will push all your stuff back to the phone after you log into your account. But you'll need the internet for that.
How did you get root?
quatzar said:
Google will push all your stuff back to the phone after you log into your account. But you'll need the internet for that.
How did you get root?
Click to expand...
Click to collapse
I really don't remember, It was months ago. I paid $30 for it though and have never had issues with it.
Just brought it into a sprint tech store and they fixed by putting in a fresh sim card, reseting the phone, cache, dns, and everything they could reset. After that did not work they flashed an updated version of my phones software on the phone, which removed the root , and fixed the issue.
I explained what I did to all of the employees in the store (I was the only one there) and they were all as clueless as me.
Does anyone know what could have possibly caused this?

Solution to the "Unfortunately, Contacts has stopped" error?

T-Mobile S6 running XtreStoLitr 3.3.1. I'm currently dealing with the aforementioned error whenever I open the stock dialer. I've cleared the app data and cache for both Contacts and the Dialer, which alleviates the issue briefly. I initially thought it had something to do with root, so I disabled Greenify, PowerNap, Naptime, and Amplify to no avail. I went into safe mode and cleared the app/data cache--when I first got the issue, simply going into safe mode and clearing the data fixed the issue until the day before, where it popped up again--and that served to be a momentary solution.
I've wiped data, restored the firmware, downgraded to 3.3, deleted my contacts from my phone--and from my Google account apparently, but that's a different story--but nothing seems to have addressed this issue. I'm currently doing another full wipe/restore. The last time I went through this process, I redownloaded all of my apps manually rather than using SmartSwitch, and it didn't help much long term.
And since I figure that this issue will likely happen again once I restore my data, is there a way to determine what the cause is? I assume that it's one of my apps at this point that's constantly causing the issue.

Notifications

Google pixel 3 (not XL) - Three is my provider.
For a number of weeks now I've not been receiving notifications while using data, until the app has been opened or till the phone connects to Wi-Fi.
I have contacted Three, thinking it may be an issue with service of some sort. They've been through loads of different settings (the person I spoke to did seem to know what they were talking about and very useful), but they got to point where they had exhausted everything they could think of.and asked me to turn my phone on and off to see if that helps with some of the settings that had been changed... it didn't.
Since, I've done a factory reset (I'd already tried resetting using the other options), this did didn't help. I've gone through all easy accessible settings to make sure no battery optimizer setting are on (the ones I can find at least), I've gone through all the data settings. But nothing seems to be working.
As soon as my phone connects to Wi-Fi I then get loads of notifications coming through.
Not sure if anybody else is having an issue with this or if it's due to the most recent update as the two seemed to happen to close togethe.
I've tried contacting Google and not had any reply. I'm at a loss of what else I can try hoping somebody on here night have another suggestion please.

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