[Q] can't download apps from market - Captivate General

First of all, this isn't my phone. It's my sister's. Anyway, when she downloads an app from Market, it starts the download and shows up in the notification bar, and then like 3 seconds later, it just disappears. It shows up in "My Apps" but it's not downloaded...like it's in the list, but it still asks to download it. The phone is not rooted. I can't seem to figure out what to do...Any help would be greatly appreciated!
Thanks!
Greg

I've had this happen to me before. In fact happened just last night. Turned out last night my wifi was on the fritz. I turned it off in my phone and turned it back on and it worked just fine. Other times I've had to put it into airplane mode, then turn the wifi back on to get it to download.
If those don't work you could try turning off wifi and forcing it to download OTA. I think I had to do that one time. Hope that helps some.

how would you download apps OTA? I know you can get OTA updates, but idk how you would download apps OTA?

Just use your 3G is what I meant.

oh okay.
EDIT: She says she's turned WiFi off and on before and it still doesn't work. And she can't download apps on 3G either...

OK goto Settings > Applications > Manage Applications, Then click the All button and scroll down till you find Market, select it then Clear Data. There might be something hung up in there causing issues.

This happens to me occasionally. The app Lookout causes it a lot for me. After I uninstalled that app ut still did it. What works for me is to clear the cache and data for the market.
Settings
Applications
Manage applications
Select "all" tab
Locate "market"
Click on it, then click force stop, clear data and clear cache
Restarting the market will take longer than usual, but this always fixes my problem.
Sent from my SAMSUNG-SGH-I897 using XDA App

Already tried it. Didn't work...
I've posted this over at AndroidForums too, so I got a few potential solutions that didn't work. I tried looking up the problem a couple days ago, and that's what came up (your idea.) It didn't work though...

Well the only things I can think of would be if you're rooted and have CWM is to reboot into recovery and wipe cache partition (not factory reset) and wipe dalvik cache. Not sure if those will do anything for you, but it won't hurt anything to try.
The other thing is to do a factory reset. Of course you'd need to back everything up all your apps and data and copy it off the phone.
Those are the only things I can think of other then waiting and seeing if anybody else has any better ideas.

It's not rooted though, so you can't really backup...

i had it happen to me, and all i did was reboot. fixed!

Related

jf rc33 market issues?

Anyone getting a force close on the market after the update? I tried with wifi on and off, I get a message telling me there's no connection and retry or cancel and as soon as that message pops up a force close message pops up. Reflashed several times but haven't done a wipe yet
jdwme said:
Anyone getting a force close on the market after the update? I tried with wifi on and off, I get a message telling me there's no connection and retry or cancel and as soon as that message pops up a force close message pops up. Reflashed several times but haven't done a wipe yet
Click to expand...
Click to collapse
Had the same problem at first, reflashed the radio update and it maybe?? fixed it. hasn't happened since.
should we apply the radio update after the rc33 update? maybe that's the problem?
First time I flashed it before, had the error, reflashed and not had it since.
any of you guys running themes before the flash? also how long did it take to load once you did access the market?
seems like a wipe fixed it
yeah i was having the same market problem it was really slow to work...a wipe did the trick though..now im just searching to see if i need to re do all the cache for market, browser, etc..
TBH, i think it may be a coincidence that you all got it to work after reflashing/wiping.
I had the exact same problem but didn't see many posts about it so I figured I'd wait it out.
After about an hour, the problem went away and I haven't had any issues since.
mine didn't go away all day
No problems, and yes you install rc33 first and then the radio afterwards.
hmm guess i just got lucky then. now that i think about it, at one point i changed 3g to 2g and then back, and then it worked, so i dunno.
I can't see how the issue went away since there is no radio applied in RC33.
I had to install the radio for the market and Sync to work
im having market issues after 5 days of it working
i get that forced closed and error.
dont know if i should wipe and see if that fixes it blah.
I personally ALWAYS wipe prior to installing a new rom.
did you reboot?
install the radio?
throw the phone against the wall?
Mikey1022 said:
I can't see how the issue went away since there is no radio applied in RC33.
I had to install the radio for the market and Sync to work
Click to expand...
Click to collapse
I think we were talking about reinstalling the radio update, which I didn't have to do for the issue to go away.
RC33 Hanging Issues ...
All,
I was also having the same problem as allot of folks on here. As a result, wiping does correct the issue. However, wiping also cause you to have to re configure all the apps you have. The issue is that the hacks for Apps on SDcard and Application caches causes hangs when upgrading to a new version. The reason is because the symbolic links previously created are no longer available so the applications cannot locate their application data.
I saw on another post that there is a work around to fix this issue without having to do a wipe.
The fix is simply to recreate the symbolic links that previously existed.
If your phone is stuck at the android logo, this can be done by plugging in the USB to PC and use adb to recreate the symbolic links. Then yank the battery and power it on again.
Hope this help others.
are the market notifications working for anyone? ive upgraded more than a few of my applications but ive always had to go and manually check.
doalittledanse said:
are the market notifications working for anyone? ive upgraded more than a few of my applications but ive always had to go and manually check.
Click to expand...
Click to collapse
I haven't had any to try. :-/
My Market will browse all day long but randomly when I try to download something it just sits at "Starting Download". I have to cancel it, exit the Market, rinse and repeat before it goes. Weird.

[Q] Can't download/install any market apps

Today I received my new shiny Asus Transformer, everything works great except the Market itself...
I can't even download any apps, paid or free. When I try to download any apps, it start like trying to download, but there is no progress on notification bar and it just keep like that.
I reset the tablet several times, also, cleaned the cache of the Market and Framework services, shutdown (restart) several times... nothing
Is this happening to anyone? I searched this forum and performed the steps above, but still nothing...
Please, help
Have you look into My App area, you will see, not installed list of apps. I get that as well...I am not sure if it's a bug or intended. Sometimes, it would stay at download forever. I got to go out and go back into the Market and redo it all over.
patseei said:
Have you look into My App area, you will see, not installed list of apps. I get that as well...I am not sure if it's a bug or intended. Sometimes, it would stay at download forever. I got to go out and go back into the Market and redo it all over.
Click to expand...
Click to collapse
Yes, sometimes the apps I am trying to download don't even appear there and sometimes it does. When it says "Installing" sometimes, 1 hour can pass and still nothing... no progress on the notification bar.
In fact, I can't install anything from there, not even using the website version, https://market.android.com/
I had/have this same issue I think its a bug in the market app. I've just flashed the new firmware and it seems to work OK now.
My solution was to press back over and over until I exited the market fully, then start a new instance of it. Works on and off.
Ill let you know if the update solves this issue.
Sent from my Transformer TF101 using XDA Premium App
linear_craig said:
I had/have this same issue I think its a bug in the market app. I've just flashed the new firmware and it seems to work OK now.
My solution was to press back over and over until I exited the market fully, then start a new instance of it. Works on and off.
Ill let you know if the update solves this issue.
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
Thanks for the info.
I tried that, still no luck I need to know if this is a widespread issue or not.
I have the EVO and tried to download apps and install them now without any problems.
Also, I have discovered that I can't log in into GTalk either, but I can browse without any issues.
dark_aura said:
Thanks for the info.
I tried that, still no luck I need to know if this is a widespread issue or not.
I have the EVO and tried to download apps and install them now without any problems.
Also, I have discovered that I can't log in into GTalk either, but I can browse without any issues.
Click to expand...
Click to collapse
Sounds like an odd issue with your account. Try to check settings, accounts an sync .. and see if anything is amiss. If not, then try to create a new gmail account, and use that to login to market/gtalk. See if there is some confusion as to your phone account and your tablet. Do you have settings>Privacy ticked off for google to back up your apps and sync them? Try disabling if so.
Had same issue and went into settings and had to delete my gmail account and then add it again, worked fine after that!
Thanks for the replies.
1. The Backup and Restore settings are turned off.
2. I have created another Google account and removed the original, still the same problem.
3. The EVO is currently off just in case.
After doing some research, I've discovered that Gtalk have something to do with the Market, if Gtalk can sign in, then the market should works for downloads. If not, then there is a problem.
ok... wtf
After adding a new Google account while replacing the original one, the issue still happened.
Then, I decided for a million times, to make another Factory Reset with my original account again... now GTalk logon and the Market download/install apps
I will keep this thread in mind and report if anything weird happens again.
Android Market hates me. I didn't really want to have to create another gmail account but I have tried every other trick posted and still can't get apps to download.
I had this same problem with my Samsung Fascinate. 3G would download fine but I couldn't get WiFi to work until just recently when I updated the radio that came with the OTA Froyo update plus a new custom rom/kernel. I'm not sure which piece all of the sudden made things work but I was certainly happy. What's so frustrating is that I set up a Droid on the same home network with absolutely no problems from day one.
Amazon App store works fine but many of the apps I want aren't available there. Grrr.
dark_aura said:
Today I received my new shiny Asus Transformer, everything works great except the Market itself...
I can't even download any apps, paid or free. When I try to download any apps, it start like trying to download, but there is no progress on notification bar and it just keep like that.
I reset the tablet several times, also, cleaned the cache of the Market and Framework services, shutdown (restart) several times... nothing
Is this happening to anyone? I searched this forum and performed the steps above, but still nothing...
Please, help
Click to expand...
Click to collapse
This occurred to me after rooting the TF. I was able to correct it by going into applications and force stop and clearing data on both Market and both google framework services. Then try to restart market, if you don't get a error go back to applications and do it again. Once you get the error reboot, when you try market after the reboot it will ask you to accept terms again and then all is was right again with the world.
I have the same problem. How I can do a Factory Reset?
It was working ok but now it gives an error with the server. Eventually it will download the aplication after trying several times but will fail in the instalation. I have deleted and created again my account with no results.
Welcome to my problem. Another member told me the issue lies with our google accounts and how it syncs up with the market.
I have tried the other methods deleting cache / signing in and out etc. to no avail.
Only solution is to factory reset. Sad thing is it has happened to me 3x in the past 5 days.
I only hope for a solution to this soon.
3 times, that is scary.
Something has surprised me when I upgraded my phone to the new Galaxy S 2 from HTC HD 2 running an Android rom. When I introduced the google account it automaticaly pointed me all the aplications that I had installed in the old phone (free or paid) and give me an easy option to install all quickly. They were identified as my aplications, even they were not installed.
Is this funtion present here? It will remember what aplications I had installed in the transformer before or I will need to look for all of them again?
solution to download apps
press on apps on the home screen. then press on market. this will get you started click on sign in at top right of screen. it should automatically do a sign in with your google account. then go from there

apps wont install from the market?

Just set up my Transformer and have gone into the market, when i click on install for any app, and ok the permissions, it does nothing, just sits on the info screen for the app i was looking at. My data connection is fine.
any ideas?
I have tried clearing the cache and data from the market app in manage apps.
Not sure what was going on, It has now started downloading ok.
delete the tread if you like.
sorry.
Actually, got my new Transformer today...it proceeds to download but then errors out...rebooted...same thing...can't download or update any apps.
same here
Had mine just over a day, can't install anything from market. Google says to log onto Google talk, but THAT does not work either ... just times out.
But can surf the web just fine, and navigate around Market just fine.
So now what?
thanks, Ian
Have you tried clearing data and cache for the market?
zephiK said:
Have you tried clearing data and cache for the market?
Click to expand...
Click to collapse
Yes, cleared the data, there was nothing in the cache. Seems to be a common problem, and various different solutions work for some people but not others (on assorted devices). I have mailed Google but so far no response .... have no problems downloading stuff to my Galaxy S2 over same WiFi network ...
bump
Got the same issue since I got a failed firmware update. A fix would be great
this happened to me too, downloading from android market is a hit-and-miss thing... sometimes it downloads on the first try, sometimes i have to retry it a couple of times before it finally download, and somerimes it wont ever download at all (sometimes it leaves the downloading notification stuck)
I have also seen this behaviour - apps would download, then nothing. Clicking on 'INSTALL' again on the Market store entry would usually then do a successful download and install.
Solution?
Can you guys try this, which seems to work for me (as in: after installing Custom ROMs, is what worked ...)
1. set you phone into WiFi Tethering Mode.
2. connect Transformer to use WiFi via the phone
3. log onto market and initiate download.
4. should work fine. Then disconnect from phone, use normal WiFi connection, and it should work.
I've had long discussions with Google about this. They told me to open a bunch of ports on my router, which seemed to help, but is not THE permanent solution. I think Google, for some reason, needs a fix on your position before they validate you initially, which is what they get when you connect via a cellphone.
The ports in question are:
outgoing TCP and UDP connections to 443 + 5222-5443 port range.
Note: there is often a delay when ordering something from Market via website, and getting it sent to device. This is normal. Downloading via Market App should be faster.
Good luck.
Cheers, Ian
I have the same problem...I've tried every possible "fix" and nothing really works...I'm running stock not even rooted, I've had this problem ever since I got the 3.1 ota. Hoping for a fix in 3.2
I've noticed this too. I select an app to download, then I can see the progress bar of the download and then it changes to "Waiting to install" and just stays there. What I usually do is click the "back" button (or touch it or whatever), then click the app again and push the "install" button again. Then it installs fine.
It's not a deal breaker, but it is kind of annoying.
You can try downloading the newer market. I couldn't download apps with the old market, so I downloaded the new market .apk and can download apps from there.
Did you find the apk in these forums?
Sent from my Transformer TF101 using Tapatalk
Did a system wipe of my device (with backup of course), everything is working again as it was ( after recreating the account ), clearing the cache/data has not helped.
I have the exact same issue on my tf as ferparedes.
Sent from my GT-I9000 using XDA Premium App
Originally Posted by karapoutsoglou View Post
I have already answered that question but what the hell..
you can do as many clear cache,clear data,wipe dalvik cache,wipe cache,force stop etc you want...you wont do a thing.
the solution is one and follow my steps cause this thing almost drove me crazy for a week and yes,i could not install anything.
1.erase everything from the internal memory of your transformer connected to your computer. i mean,from the pc move them all to recycle bin.
2. go to recovery menu,and do a wipe data and wipe cache.then do a wipe dalvik cache and then fresh install from install from sd card the revolver rom.
3.HERE IS THE TRICKY PART.
after the first boot,you must do a factory reset of the tablet from the option inside the honeycomb,from the settings.
(NOT from the recovery menu)
i dont remember where this is,i think in development,you will find out.
after the factory reset you will see and android yellow box and the tab will do a reset and erase everything.
Voila! The market will work like a dream and you will never have again problem.
Trust me...i searched a lot for this problem...its the only solution.
they say its a bug in the android secure folder or something and only with a reformat of the file structure it can be solved.
I noticed that disconnecting and reconnecting Google talk solves that installation problem from the market.

[Q] Cannot download an app from Android Market!

Preface: Yes, I've read a bunch of the other threads on this forum about this problem, but I've tried all the advice I've seen and this *still* isn't working.
So, I bought the Widgetlocker Lockscreen app from Market, and paid for it on my credit card. In Market, in 'My apps', it lists Widgetlocker Lockscreen, with 'Purchased' next to it. All the other (free) apps I have successfully downloaded and installed are listed there with 'Installed' next to them.
When I touch Widgetlocker Lockscreen, I get the Personalization screen. I press the 'Purchased' button, then the 'OK' button. This should cause the app to be downloaded and installed. When I press it, a message flashes up saying 'Your item will be downloaded.' Quite soon, in the notifications area, I see a progress bar with the text 'WidgetLocker Lockscreen' below, but this progress bar quickly disappears, apparently without the download having taken place. Just before it disappears, I see the text 'Download unsuccessful' for a split second below the progress bar. The app doesn't appear to be installed and is still listed as 'Purchased' rather than 'Installed' in the 'My apps' section.
I can still install other apps OK; I tried installing some free ones and they install fine. I tried clearing Market's cache (the clear data button is greyed out). I tried unmounting/mounting the SD card. I tried rebooting the phone. This problem still occurs.
Anyone have any idea what else I could do? This is still running on the stock firmware; I haven't rooted it or anything.
UPDATE: I retried the download & install a few days later and... it just worked! Glad I didn't perform a factory reset!
The moral seems to be that sometimes, Android Market screws up on Google's end and they forbid you to download certain apps. This is sucky, but it's not going to be fixed by your doing anything on your phone.
Have you tried downloading it on 2G mode, 3G mode, and WiFi mode? Failing all three, try installing it using the Android Market website on your PC.
djsubtronic said:
Have you tried downloading it on 2G mode, 3G mode, and WiFi mode?
Click to expand...
Click to collapse
What do you mean by 2G mode, and how do I put the phone into 2G mode?
Failing all three, try installing it using the Android Market website on your PC.
Click to expand...
Click to collapse
Tried doing that too. It said it would be installed onto my phone but it wasn't.
jez9999 said:
What do you mean by 2G mode, and how do I put the phone into 2G mode?
Click to expand...
Click to collapse
Like GSM (E/G) and WCDMA (3G/H) and WiFi. Sometimes I find if a download doesn't work on 3G mode, I flip it over to GSM and it works, or WiFi etc. If not, since you just bought it, can you not refund the app and try from scratch?
How do you flip over to GSM?
jez9999 said:
How do you flip over to GSM?
Click to expand...
Click to collapse
Dial *#*#4636#*#*
Phone Information
scroll down and "Set preferred network type", "GSM only"
Heh... that just kills off any connection whatsoever.
Does nobody have any idea how to solve this (or at least diagnose why on Earth the download is failing?!) I'm going to withhold payment for this app on my credit card if Google don't sort it out.
Have you tried new market and/or factory reset?
Sent from my HTC Desire S using Tapatalk
I don't understand what you mean by 'new market', and factory reset seems seriously drastic to fix this darn problem!
jez9999 said:
I don't understand what you mean by 'new market', and factory reset seems seriously drastic to fix this darn problem!
Click to expand...
Click to collapse
Before any resets try this;
Go into settings, then manage applications, then find the Market app on the list. Open it, force stop it, then clear cache, then clear data.
Go back to the marketplace. You'll have to accept the terms and conditions again, but see if that helps.
Sent from my HTC Desire S using XDA Premium App
jez9999 said:
I don't understand what you mean by 'new market', and factory reset seems seriously drastic to fix this darn problem!
Click to expand...
Click to collapse
I'm guessing that you've re-started your device? EDIT: just re-read post #1
If advice from @wnp_79 above doesn't work...then
factory reset? - is unfortunately the next step as the Market is linked to your Google account which can only be removed and then re-added via a factory reset.
ben_pyett said:
I'm guessing that you've re-started your device? EDIT: just re-read post #1
If advice from @wnp_79 above doesn't work...then
factory reset? - is unfortunately the next step as the Market is linked to your Google account which can only be removed and then re-added via a factory reset.
Click to expand...
Click to collapse
Isn't there some log I can use to get more detailed info on why the download was unsuccessful? I can't believe they don't log it somewhere for more useful analysis!
jez9999 said:
Isn't there some log I can use to get more detailed info on why the download was unsuccessful? I can't believe they don't log it somewhere for more useful analysis!
Click to expand...
Click to collapse
there may well be but i don't know it...I'm afraid.
How about installing appbrain application and installing that and then try downloading the problem application through that...all though I suspect that it will use the same mechanism....but worth a try.
Google have come back to me and told me to do a factory reset as well. This is infuriating, and I really don't want to do it because of a bug in ONE application - Google Market. It's not like there's widespread filesystem corruption or something, which in my mind would justify a factory reset.
I did some more investigation and installed (successfully! other apps install successfully!) the 'aLogcat' app. This gave me quite a bit of useful debug info when I tried to install Widgetlocker Lockscreen. I have the output saved to my SD card and will paste here when I get home from work, but basically it's very similar to the output listed here:
http://www.google.com/support/forum/p/Android%20Market/thread?tid=0ffa4f4e6cedcfb8&hl=en
Seems like I'm not the only one having this problem. That was posted in 2010. Now seriously guys, are we still talking about a factory reset for a somewhat common bug in Android Market that has been known about for quite some time? I want to try and figure out what's going wrong here and FIX it instead. It looks like h ttps://android.clients.google.com/market/download/... is returning a 403 forbidden, which causes the main Android UI to display 'download unsuccessful'. Why is the download being forbidden?
Have you tried clearing market data yet?
Sent from my HTC Desire S using XDA Premium App
wnp_79 said:
Have you tried clearing market data yet?
Sent from my HTC Desire S using XDA Premium App
Click to expand...
Click to collapse
For the Market app, the 'clear data' button is greyed out. It's always been greyed out whenever I've looked there.
jez9999 said:
For the Market app, the 'clear data' button is greyed out. It's always been greyed out whenever I've looked there.
Click to expand...
Click to collapse
try what @wnp_79 suggested in his original post, force close the application then you should be able to clear data and cache (at least that what I can do).
jez9999 said:
Preface: Yes, I've read a bunch of the other threads on this forum about this problem, but I've tried all the advice I've seen and this *still* isn't working.
So, I bought the Widgetlocker Lockscreen app from Market, and paid for it on my credit card. In Market, in 'My apps', it lists Widgetlocker Lockscreen, with 'Purchased' next to it. All the other (free) apps I have successfully downloaded and installed are listed there with 'Installed' next to them.
When I touch Widgetlocker Lockscreen, I get the Personalization screen. I press the 'Purchased' button, then the 'OK' button. This should cause the app to be downloaded and installed. When I press it, a message flashes up saying 'Your item will be downloaded.' Quite soon, in the notifications area, I see a progress bar with the text 'WidgetLocker Lockscreen' below, but this progress bar quickly disappears, apparently without the download having taken place. Just before it disappears, I see the text 'Download unsuccessful' for a split second below the progress bar. The app doesn't appear to be installed and is still listed as 'Purchased' rather than 'Installed' in the 'My apps' section.
I can still install other apps OK; I tried installing some free ones and they install fine. I tried clearing Market's cache (the clear data button is greyed out). I tried unmounting/mounting the SD card. I tried rebooting the phone. This problem still occurs.
Anyone have any idea what else I could do? This is still running on the stock firmware; I haven't rooted it or anything.
Click to expand...
Click to collapse
I think there's a problem market side so sit tight for now and don't fiddle. I also have a problem with an app (Titanium Back Up) refusing to update.
Try restart your phone. Maybe, that you have new market update waiting for installation.

Why my S8+ opens every app after updating/installing?

My S8+ started opening automatically every app I install or update from play store. It's really annoying.. I thought I can fix it with a factory reset, but it didn't help.
What I tried:
- Full factory reset
- Wipe cache partition
- Disable then re-enable play store
- Clearing all data in app settings
What else can I do?
Here's a quick video of the problem right after the factory reset:
I can't see well enough, but I think you phone is updating. What happens after they all update? Does that solve the issue?
For me, it will do the same unless I can get to Play Store, Settings, and turn off "Auto Updates", and sometimes, still then, individually go to the active update list and individually cancel each app before, or as it's updating. It's a PITA
Feribox said:
What else can I do?
Click to expand...
Click to collapse
Let it finish installing?
peachpuff said:
Let it finish installing?
Click to expand...
Click to collapse
Thanks for the tipp...
It's not normal at all. I'm using this phone since july and never did this before. Yea after the initial setup finished and all apps were updated, the problem still persist. When I connect to WiFi and my apps starting updating, each one opens. Basically, I'm unable to use my phone when the apps are updating.
I had to turn off auto-updating and now I have to start manually updating my apps...
There are many old threads about this bug, besides wipeing cache noone said anything useful to fix the issue.
Yeah, I have not heard of it, but also have not experienced it. If it is annoying enough, and no more simple solution, I'd return to an earlier backup san the issue, or no backup, do a full wipe and fresh install. Something is definitely corrupted, near as I can tell.
Well, luckily the Oreo update fixed the issue.
Hi Feribox, did you do anything different before the Oreo update? Coz, I'm on it right now and this exact thing is happening.
What's even weirder is it seems the apps never close, I have some apps that suddenly just up and play an ad (these are apps that I did install though) so I don't think it's malware.

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