Overheating and charging very slowly issues - Xperia Z5 Q&A, Help & Troubleshooting

well this is really weird i have sony xperia Z5 Premium Dual E6883
i was on locked bootloader and i was face sometimes overheating issues and very slow charging
i managed to fix that with force shutdown device with volume up and power buttons let device charge with power of for a time
then turning phone power on and let him continue charging
now
i unlocked bootloader to try some roms and kernels so maybe it will fix this issues
overheating and charging very slowly still and nothing changed
and idea what i can do ? what is the cause of this is it a hardware bug or what ?

ahasae said:
well this is really weird i have sony xperia Z5 Premium Dual E6883
i was on locked bootloader and i was face sometimes overheating issues and very slow charging
i managed to fix that with force shutdown device with volume up and power buttons let device charge with power of for a time
then turning phone power on and let him continue charging
now
i unlocked bootloader to try some roms and kernels so maybe it will fix this issues
overheating and charging very slowly still and nothing changed
and idea what i can do ? what is the cause of this is it a hardware bug or what ?
Click to expand...
Click to collapse
It's because of the awful Snapdragon 810 SoC the heat issues occurs. The main reason why I am going to return my Z5 and get the SGS7 instead. Sony did fail a lot when they did decide to go with the S810 chipset for their Z5 line-up. It is strange though that they did succed with the same SoC for their latest Z4 tablets. No heat issues there.
The slow charging though, no idea..
Sent from my SGP712 using XDA-Developers mobile app

It sounds like a faulty device or an app that you install
Here are some apps that can really kill your phones performance:
Google search
Google photos
Google hangouts
Facebook
Sent from my D6503 using XDA-Developers mobile app

The slow charging is due to throttling caused by the overheating. I found the overheating is caused by an app. In my case, it was either Facebook running processes in the background or using Waze while driving.

Related

Phone shuts off on higher temp

I don't know if this was told before or not, but I noticed in my phone when it shuts off is when temperature gets higher, not phone temperature, environment temperature, when I'm home phone stays up normally all the time but when I'm out and put the phone in my wallet it just start acting stupid and keeps turning off. We g2x owners are waiting for a software fix but it is actually a software problem? Hopefully yes but it seems more like a hardware problem to me, we'll see when the fix is release.
Sent from my LG-P999 using XDA App
there are threads in here explaining what all needs to be done with your new g2x to possibly achieve optimal battery performance.
drain battery completely and then charge to full
hard reseting is a good idea. back up your apps with astro file manager under tools or w/e program you like.
I achieved great battery life and zero reboots following these steps but I still had to reboot to re initialize GPS because it stops responding on an app demand basis. longest I have gone was 110 hours of up time before having to reboot manually because GPS would not kick start
now I'm on my second battery shipped to me by lg thru my warranty. I let the battery recharge on the phone while the phone itself was not powered on. day two and it gets warm but not over the 40° C warning labeled on the battery. I will be updating the thread I started on overheating issues once I know definitely if the issue was resolved or not. I had troubles when hot spotting my data at 2g and 4g speeds.
Sent from my LG-P999 using XDA App
I hit submit by mistake ... I have long thumbs
to finish I had issues hotspotting, the phone would get extremely hot. also while YouTube browsing and streaming.
my advice to you is watch the noon video on YouTube for new xda'ers before posting. it details etiquette on these forums in a humorous manner
Sent from my LG-P999 using XDA App
jonyolea said:
I don't know if this was told before or not, but I noticed in my phone when it shuts off is when temperature gets higher, not phone temperature, environment temperature, when I'm home phone stays up normally all the time but when I'm out and put the phone in my wallet it just start acting stupid and keeps turning off. We g2x owners are waiting for a software fix but it is actually a software problem? Hopefully yes but it seems more like a hardware problem to me, we'll see when the fix is release.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Heat alone cannot be the problem. It has been around 95 degrees here and I have ridden around in direct sunlight with the phone mounted to the handlebar of my bicycle with the screen on full-bright running GPS/Cycling Computer program (for hours at a time, although my phone only lasts about 3-4 hours running like this.
I have only had reboots if I had a bad install of a ROM that was corrected by re installing. Since many people run without problems I don't see how a software fix can solve the issue. If you've eliminated the possibility of a bad install by reinstalling the ROM or factory reset then the only thing left is bad hardware, since the software in use is common to many but only you have your hardware.

[Q] [HELP] Scrolling Problem

last night, my phone was overheating. and then i'm trying to cool it down by putting it in front of a fan. when i use my phone, my scrolling is error. it stops when my thumb/fingers is not touching ( do you get it ? :silly: ) . on a normal phone, the screen keeps scrolling even if my finger/thumbs not touching and slow down until stops. but not with my phone. it just stops without slowing down...
can anyone help me ? :fingers-crossed:
sorry for my bad english
Try restarting??
And JB has higher inertia while scrolling. That means if you scroll lightly, it will stop very fast, unlike Gingerbread 2.3.x.
Also, a possible cause might be that you were charging. XL has a slightly aberrant scrolling response while charging, most likely due to the interference caused by the charging battery.
Yes. It worked
Btw, how did you know that xperia L has problem with charging?
Sent from my C2105 using xda app-developers app
SayidAchmad159 said:
Yes. It worked
Btw, how did you know that xperia L has problem with charging?
Sent from my C2105 using xda app-developers app
Click to expand...
Click to collapse
Hi!
I noticed this problem with mine too. I was charging my phone and using it on Facebook. Scrolling worked fine but when mi finger was on the screen (just touching the screen, no scrolling), the image went up and down. It looked like the screen didn't know what to do.
But I was not using the charger given in the box, I was using an older one given with my Xperia Mini Pro from 2011.
When I use the charger given in the box, there is no problem.
I've seen this problem on X10 Mini Pro too.
Outpapa said:
Hi!
I noticed this problem with mine too. I was charging my phone and using it on Facebook. Scrolling worked fine but when mi finger was on the screen (just touching the screen, no scrolling), the image went up and down. It looked like the screen didn't know what to do.
But I was not using the charger given in the box, I was using an older one given with my Xperia Mini Pro from 2011.
When I use the charger given in the box, there is no problem.
I've seen this problem on X10 Mini Pro too.
Click to expand...
Click to collapse
i have the same problem too
but it still exist even if i used the sony charger
do you know why this happens?:silly:
terraworlds123 said:
i have the same problem too
but it still exist even if i used the sony charger
do you know why this happens?:silly:
Click to expand...
Click to collapse
I don't know where it comes from, sorry.
as far as I know, it happens with all chargers. But maybe it just escapes attention sometimes? The charging battery affects the capacitive touchscreen response.
Soumitra.5693 said:
as far as I know, it happens with all chargers. But maybe it just escapes attention sometimes? The charging battery affects the capacitive touchscreen response.
Click to expand...
Click to collapse
When I saw this "problem" I let the phone charging with my "older" charger. But when it was finished, I tried it with the new one. I went on every application that need to scroll but all was right.
It may be something with electricity quality, like speakers which have interference... (That's just an idea)
yeah. It happens only sometimes. I suspect when the phone draws considerable charge from battery, and the battery from the charger, resulting in higher electromagnetic interference.
Soumitra.5693 said:
yeah. It happens only sometimes. I suspect when the phone draws considerable charge from battery, and the battery from the charger, resulting in higher electromagnetic interference.
Click to expand...
Click to collapse
You're probably right.

Irresponsive / buggy touchscreen

HELP! Lately my Nexus 5 has been acting up. Touchscreen slows down, and scrolling and selecting becomes buggy and irresponsive. Somethimes I’ll scroll and it lags a bit. Some other times It will close too damn fast. The overall feed back of the screen it just feels off.
This seems to happen on all apps and homescreen too. It comes and goes.
Anybody knows if this is a hardware or software issue? Since it comes and goes I have been thinking might be software.
I have tried running a memory boost and closing all apps and it just keeps happening. Any hints?
Im running stock KitKat 4.4.2 using Nova Launcher
javiwankenobi said:
HELP! Lately my Nexus 5 has been acting up. Touchscreen slows down, and scrolling and selecting becomes buggy and irresponsive. Somethimes I’ll scroll and it lags a bit. Some other times It will close too damn fast. The overall feed back of the screen it just feels off.
This seems to happen on all apps and homescreen too. It comes and goes.
Anybody knows if this is a hardware or software issue? Since it comes and goes I have been thinking might be software.
I have tried running a memory boost and closing all apps and it just keeps happening. Any hints?
Im running stock KitKat 4.4.2 using Nova Launcher
Click to expand...
Click to collapse
A memory booster won't help, if anything it could make it worse. Best is to try a factory reset/reflash stock and if it still acts up then it might be a hardware issue.
javiwankenobi said:
HELP! Lately my Nexus 5 has been acting up. Touchscreen slows down, and scrolling and selecting becomes buggy and irresponsive. Somethimes I’ll scroll and it lags a bit. Some other times It will close too damn fast. The overall feed back of the screen it just feels off.
This seems to happen on all apps and homescreen too. It comes and goes.
Anybody knows if this is a hardware or software issue? Since it comes and goes I have been thinking might be software.
I have tried running a memory boost and closing all apps and it just keeps happening. Any hints?
Im running stock KitKat 4.4.2 using Nova Launcher
Click to expand...
Click to collapse
This is a common problem, if it happens whenever the device is charging. It happens on other devices as well and seems to be hardware related.
If it also happens when you aren't charging, I would try a factory reset.
mortenmhp said:
This is a common problem, if it happens whenever the device is charging. It happens on other devices as well and seems to be hardware related.
If it also happens when you aren't charging, I would try a factory reset.
Click to expand...
Click to collapse
THIS! Scrolling and swiping seems to be laggy but it's only when charging.
mortenmhp said:
This is a common problem, if it happens whenever the device is charging. It happens on other devices as well and seems to be hardware related.
If it also happens when you aren't charging, I would try a factory reset.
Click to expand...
Click to collapse
rockknee said:
THIS! Scrolling and swiping seems to be laggy but it's only when charging.
Click to expand...
Click to collapse
Doesn't happen to me nor anyone I know with a Nexus 5, tested AC, USB and Wireless :/
Letharqy said:
Doesn't happen to me nor anyone I know with a Nexus 5, tested AC, USB and Wireless :/
Click to expand...
Click to collapse
Actually I just did quick test with my nexus 7's charger and the lag is gone. I guess it is just low output chargers that make the lag or just some certain chargers...
Edit: just to add the specs of the chargers. The one with lags is 1A output charger by insmat and the one without problems is 2A output charger by ASUS. I can't test the original LG charger atm...
rockknee said:
Actually I just did quick test with my nexus 7's charger and the lag is gone. I guess it is just low output chargers that make the lag or just some certain chargers...
Edit: just to add the specs of the chargers. The one with lags is 1A output charger by insmat and the one without problems is 2A output charger by ASUS. I can't test the original LG charger atm...
Click to expand...
Click to collapse
The charger cable + adapter that comes with the Nexus 5 is 1.2A and doesn't lag my Nexus 5 when charging, nor does my 2A Qi Wireless charger.
rockknee said:
THIS! Scrolling and swiping seems to be laggy but it's only when charging.
Click to expand...
Click to collapse
its your charger, change it.
simms22 said:
its your charger, change it.
Click to expand...
Click to collapse
Yeah I guess it's just insmat feature [emoji1]
rockknee said:
Yeah I guess it's just insmat feature [emoji1]
Click to expand...
Click to collapse
i had that happen to my g1, nexus one, and nexus s. it took me a few weeks ti figure out it was the charger for the g1. after, figuring out a fix for my nexus one and ns was easy
Thanks everyone! I had not realized that only happened when charging. Will change the charger asap. Thanks again!
usually its when we re charging, but if always then you are definitely on the wrong charger...change it or it could even cause more damage.
Sometimes it happens to me also while NOT charging the phone (but anyway, when I'm using the phone in a really intensive way).
It also starts losing Wi-Fi connection for 2-3 seconds, after what it reconnects to the access point. And about after 10-15 min it lose it again.

Battery Drain and Factory Reset

I'm with battery drain problem. Sometimes it happens to fall at once 2%. I see a lot of people with this same problem. A user of Sony's official forum said he did factory reset and resolved. Someone tried?
I found issue when light sensor is on, display consumes more power and goes back normally when set to off and manually control of light.
it needs to be fixed by sony
Mahdian57 said:
I found issue when light sensor is on, display consumes more power and goes back normally when set to off and manually control of light.
it needs to be fixed by sony
Click to expand...
Click to collapse
OMG! Really ????
You saw somewhere or discovered on their own?
I saw on my phone!
Sent from my E6633 using Tapatalk
Mahdian57 said:
I saw on my phone!
Sent from my E6633 using Tapatalk
Click to expand...
Click to collapse
I believe I have noticed a slight improvement. Nothing surprising.

Galaxy S6 Overheating after OTA update

Hi There,
This is the first time i've been so stuck i need to ask for help, so here it goes:-
my wife has a Galaxy S6 (sim free G920F) for around 25 days, Last night it prompted for an OTA update, which we allowed however today, all it is doing is complaining about Overheating and it needs to turn off, when putting it back on charge it says battery temp is too hot after it is left for a bit unplugged you can plug it back in and it will charge, but the error returns. saying it is too hot.
all since the OTA update
it currently on stock 6.0.1
I've tried to clear the cache and do a factory reset. but neither have resolved the problem.
anyone else had this since the update?
Many Thanks
Paul
Most likely culprit is the fast charging feature. Try disabling it and see if that resolves your problem.
Settings » Battery, disable fast charge
If that fixes your problem I'd say try a different cable and charger with quickcharge support.
You can also try turning phone off then trying to charge.
If it still gets crazy hot I'd say your battery is quickly going bad and you should get it replaced.
If it works fine without quickcharge at least you narrowed down the issue.
blandead said:
Most likely culprit is the fast charging feature. Try disabling it and see if that resolves your problem.
Settings » Battery, disable fast charge
If that fixes your problem I'd say try a different cable and charger with quickcharge support.
You can also try turning phone off then trying to charge.
If it still gets crazy hot I'd say your battery is quickly going bad and you should get it replaced.
If it works fine without quickcharge at least you narrowed down the issue.
Click to expand...
Click to collapse
its not on fast charge when it occurred, still having same problem TBH I think its a borked update, anyone else having the same after the OTA update on stock 6.0.1?
zanthraxuk said:
its not on fast charge when it occurred, still having same problem TBH I think its a borked update, anyone else having the same after the OTA update on stock 6.0.1?
Click to expand...
Click to collapse
Just power off device, then press power+vol up and home button. When you see samsung logo relase just power button. When you enter in recovery just navigate to wipe cache partition and confirm with power key then reboot device. This is good for device after ota update, battery drain problems etc
Sent from my SM-G920F using Tapatalk
What happens when you power the phone off completely and plug in charger?
See if it'll fully charge, this will rule out software / os issue.
Better to find this out first before your left with a dead phone for a couple weeks I've been there.
Sent from my stang5litre Edition 5.0 using XDA Free mobile app
Hi
It happened to my galaxy s7 and my friend's galaxy s6. Both in exact same time (after update)
After update devices start to overheat without a reason during normal usage (Web browsing etc).
And I mean really hot - this kind of temperature that makes me worry about hardware.
The weird thing is that even that I flashed previous ROM (downloaded from sammobile and flashed with odin) the problem still occur. I thought that wiping all data and cache and flashing a ROM should totally remove any change that has been done to device by update, but it seems like I "can't go back" to the state from before the issue.
I searched the whole Internet looking for that issue hoping that some people already started to complain about it and by this - confirming that this is a larger problem related to update. Right now this is the only topic that I found.
Could be that people are still not aware that their recent problems with overheating is not because of some crazy app lagging (that's what my friend first thought was).
In addition when you try to Google the issue you got 102910 tutorials about how to resolve overheating by disabling fast charge or not using phone in the sun... lol.
Strange. One possibility is that the temperature sensor(s) inside the phone are defective and reports inaccurate temperature readings. I had this problem with my ex-HTC One X+, it would report high temperatures when in reality it's nearly ice cold (during the winters), I had the service centre replace the sensors for me.
My S6's battery temperature never exceeds 40°c, while the CPU occasionally reaches 70°c, at that point, my S6 would perform an automatic soft reboot. But that's it though.
DaryllSwer said:
Strange. One possibility is that the temperature sensor(s) inside the phone are defective and reports inaccurate temperature readings. I had this problem with my ex-HTC One X+, it would report high temperatures when in reality it's nearly ice cold (during the winters), I had the service centre replace the sensors for me.
My S6's battery temperature never exceeds 40°c, while the CPU occasionally reaches 70°c, at that point, my S6 would perform an automatic soft reboot. But that's it though.
Click to expand...
Click to collapse
The temeryture is so high that I do not even need to measure it by app. The device burning my hand (literally) is enough indicator for me.
Yanush7 said:
The temeryture is so high that I do not even need to measure it by app. The device burning my hand (literally) is enough indicator for me.
Click to expand...
Click to collapse
Have it checked out at the service centre.
Solved
I had to allow it to turn off and let it cool down. left it 4 hours, turned it back on, (in all honesty, trying to replicate the problem for RMA) and all fine, over heating message disappeared and no problems since really weird.
anyway thanks for all the help guys
Cheers
See attached image, that's normal on my S6 and my ex-S6 Edge.
Sent from my Samsung Galaxy S6 using XDA Labs
DaryllSwer said:
See attached image, that's normal on my S6 and my ex-S6 Edge.
Sent from my Samsung Galaxy S6 using XDA Labs
Click to expand...
Click to collapse
I think better app for cpu temp is CPUZ. It gives you more info.
Right now I'm on custom rom (superman rom) and with custom superkernel 1.4 and it seems like the phone overheats less - but I do not really know what are the good standard Temps for processor in basic use.
Yanush7 said:
I think better app for cpu temp is CPUZ. It gives you more info.
Right now I'm on custom rom (superman rom) and with custom superkernel 1.4 and it seems like the phone overheats less - but I do not really know what are the good standard Temps for processor in basic use.
Click to expand...
Click to collapse
How do you know your phone 'overheats'? Does it show any message on the screen saying it is or does it self reboots? If it doesn't, it's not 'overheating', basic logic.
My S6 has 'overheated' only twice, it self rebooted.
Sent from my Samsung Galaxy S6 using XDA Labs

Categories

Resources