Screen burn already, first time ever. - Samsung Galaxy S7 Questions and Answers

I have owned every Galaxy since S2 plus the Note 4 and Active S6
This is the first time I have ever had a Samsung with screen burn.
Just a few weeks old, then again it could just be a defect but never noticed it before. I do like to read on the phone but I have read on phones for years, so nothing different.
Really noticeable when scrolling on a website or anything with a white background.
What are my options, try Samsung warranty or maybe let it be. I am worried it might wear out unevenly and I plan to keep this phone (first ever) for several years.
(Second image is an example of a reading app.)
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Sent from my SM-G930P using XDA-Developers mobile app

Get it fixed under warranty
Sent from my SM-G930F using Tapatalk

Same on mine. Really disturbing
sous GS7

Troll? i don't see anything

lol i dont see anything either

Just got new glasses, yet I'm still not able to spot anything on the screenshots... Damn, need to talk to my optician. :cyclops:

Maybe you're not praying hard enough

Not saying it's not there but I don't see it. I just don't understand how you can get burn in without leaving the image on screen for very long time. You can try a pixel fixing app from playstore and see if that helps.

I have the same thing and no fixing image. In one month the display show dark band....no troll it's true when i scroll on fb or website.
sous GS7

I can't see any burn-in. Maybe describe what your burn in look like or what being burned in.
Or maybe it's just a bad screen uniformity not exactly a burn-in (see this http://forum.xda-developers.com/galaxy-s7/help/hows-everyones-screen-color-unfirmorty-t3333600 )

Get it fix under warranty
I was a little bit fearing that you guys with the Snapdragon would end up having some issue due to eat being higher than the Exynos one. I live in Canada, we normally get the same S series as you guys in the USA. But this time, we got the exynos and I was surprised and SO happy when I discovered it.
good luck dealing with Samsung. I have the SD card issue (connect/disconnect/reconnect/...). I have been dealing with them for 3 weeks. I ended up having to send my device to a Samsung authorized Service center. They said: Need to replace the motherboard + screen since it is impossible to do the task without changing the screen. Cost 690$ CDN. 450$ for the motherboard and 150 for the screen plus 15% taxes (yes I live in Quebec lolll).
Then, they called me with the estimate. I said contact Samsung since its under warranty and I have tones of emails back/forth, and phone calls with there executive management department. Every time I speak to one person, I have to repeat the all thing to another one. They seem to not keep tract of their records, email exchange, etc.
Now they say I have to pay for the Screen replacement. I am still fighting with them on the fact that the motherboard cannot be replace without replacing the screen... Over and over. And I am a Lawyer. I have spent over 15 hours on the phone with them to date and still my phone is sitting to the repair service. They would not talk to each others. Extremely weird all the story. But I kept tract of everything and I am sending email to everyone I have dealt with all the time. All this to not have my phone for 2 weeks now... and at least another week before it gets back.
They will have no choice then to pay (of COURSE) and I know it... this is my job to do so.
Lol and re-Lol. I have owned 2 S1, 2 S2, 3 S3, 2 S4, 3 S5... and they just dont seem to want to deal promptly with their hardware issue. Really frustrating. I am charging 350$/hour... I have lost a lot of money (time) on this. I will sue them for it in the end. They will be easy for me. They wont even send a Lawyer in Ottawa (where I live) since they have no representative here. And their legal fees will be over 10K to fight. My demands will be around 5K to date.
Good luck

We are in the same boat...
Nextstep said:
I have owned every Galaxy since S2 plus the Note 4 and Active S6
This is the first time I have ever had a Samsung with screen burn.
Just a few weeks old, then again it could just be a defect but never noticed it before. I do like to read on the phone but I have read on phones for years, so nothing different.
Really noticeable when scrolling on a website or anything with a white background.
What are my options, try Samsung warranty or maybe let it be. I am worried it might wear out unevenly and I plan to keep this phone (first ever) for several years.
(Second image is an example of a reading app.)
Sent from my SM-G930P using XDA-Developers mobile app
Click to expand...
Click to collapse
I'm also in the same situation as yours.
First let me get into a major issue I'm facing,
http://forum.xda-developers.com/showpost.php?p=66463345&postcount=71
and the same problem as yours,
http://forum.xda-developers.com/galaxy-s7/help/grey-lines-display-t3360635
I'm gonna try warranty tomorrow again because I believe they had given me a faulty display during the repair.

Every Samsung phone I've owned has had horrible screen burn in, even with brightness at low. I finally quit buying them but my old lady still does. She decided on an iPhone last time because of the screen burn. So from the galaxy s all the way to the galaxy s6 every phone had burn in.

I'have s1 to 7 too. But first for me with display who as 1.5 month. Only on white/grey as usual on amoled. I think it's more visible since s6 s7 qhd resolution.
sous GS7

me, my brother and father bought sgs7 new ones and i can say that all 3 have screen burns (black spots or lines)i couldnt believe when i saw that and i came from xperia z5 which also had screen burn but there were white spots on xperia instead off black ones and i send to sony waranty and they replaced the screen in one week and now the screen is flawlees....definetly going to samsung waranty and see what they will say. :fingers-crossed:

Samsung warranty is a random world. Send for one problem back with 2 problem lol. It's for this i stay with mine (sorry for the very poor english). I love samsung product and amoled display but with the grey and white there is always a prob. Rrr
sous GS7

Related

Defect - Bubble under S6 glass assembly.....(Whats up with Samsung???)

After being through at least three s6 phones; with this one having a latest manufacturing date less than two weeks old (15.11.2015) I suppose I am now sick and tired of Samsung quality issues....or just plain unlucky.
My brand new S6 (Black Sapphire, 64GB) has a slightly warped / bubbled area around 2 mm wide underneath its glass assembly directly under the Samsung logo. This is likely due to excessive glue pressing too hard on some internal component or warping owing to excessive heat....or may have risen in transit in case something pressed too hard on the box, putting pressure on the display assembly.
First phone bought online had tiny screen and aluminum bezel scratches out of the box. (Manufactured in April 2015, made in Korea)
Second phone had a scratched home button, scratched speaker grill and bubbles / warping under the rear glass panel ( this was a June 2015 batch phone, Vietnam...I can share pics of this too if needed).
Third time, the subject of this thread....... still unlucky ......made in Vietnam.
Nearly all Sapphire Black variants I have seen have the bubbling / warping issue to a minor extent near the touch buttons, but anywhere else on the phone is certainly not acceptable. I have seen this on the Platinum Gold model as well.
I suppose 99% of consumers live without realizing such 'defects'; but anyway, please let me have your thoughts on this. Its either abysmally poor QC in the manufacturing facilities or something else is amiss.....Samsung seems to have completely lost it in recent times....
Look under the 'A' and 'M' in the Samsung Logo. Can this be fixed? (edit...looks much prominent in actual once you have noticed it and then you just cant ignore it :/ )
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Mine is absolutely ok, mine is SM G920I, made is Vietnam, manufacturing date- 2015/08/22, Sapphire Black 32GB...
Looks like u are very very unlucky..
Sent from my SM-G920I using Tapatalk
Ive bought a galaxy s6 64gb gold platinum and ive noticed the HR sensor has a large scratch on its glass/cheap plastic, i was about to return it and get a new one but then again ive noticed no screen dead pixels, no camera dead pixels and no other scratches on the entire phone, conflicted ive tried to swap it from the nearest store i could find of the Company that sold me that phone, they told me i should go to the exact store i bought it instead as it must have been some issues with their own stock, i gave up as i was pretty worried that if i wasted my time to go to that other store they wouldve traded me for an even more damaged unit, so i decided to make an effort and live with it but i get what you are saying, its absolutely insulting to buy a 650€ phone in such petty conditions, itll make me rethink later about my next brand phone pursache.
I've had multiple GS6's in my hand and yes, I've seen what you are talking about. Mine has it also. But damn man you are picky. No phone is ever going to be perfect. I've had LG phones that had "defects" like these. Don't even get me started on iPhones. I've had an iPhones 5s factory sealed. When I opened it the top part of the screen was coming off. I've seen several marks on brand new iPhone 4 and 4S's.
It's your opinion and you have a right to have them but I think this is too mutch. Try to enjoy your devices instead of trying to find "defects".
I've had the same problem!! I sent it to repair. Warranty covered it and now I have a new screen.
Robi-K said:
I've had multiple GS6's in my hand and yes, I've seen what you are talking about. Mine has it also. But damn man you are picky. No phone is ever going to be perfect. I've had LG phones that had "defects" like these. Don't even get me started on iPhones. I've had an iPhones 5s factory sealed. When I opened it the top part of the screen was coming off. I've seen several marks on brand new iPhone 4 and 4S's.
It's your opinion and you have a right to have them but I think this is too mutch. Try to enjoy your devices instead of trying to find "defects".
Click to expand...
Click to collapse
I agree with most of your comments.
Its a bit of OCD.....plus a bit of inherent 'experience'.....
....around 5 years of building scale models as a hobby; painting...buffing, finishing to perfection.
....A side stint for 3 years as a forum administrator / reviewer of tech stuff.
For my current bread and butter; I am employed in Financial Services and have spent three torrid years in the early part of my career auditing and managing quality assurance of financial reports.
To cut it short yes I am overfussy over build quality; but if you recall; back in a the day a Finnish Nokia used to rock like a Mercedes. I still hold on to an N8 which I have kept in mint condition except for a few hairline scratches on the glass appeared over time. Outsourcing production has improved economies of scale but has had corresponding negative effect on quality. A VERTU phone built like a Rolex will obviously have zero issues but lets not forget the S6 has been specifically marketed for build quality and looks...its a $550 phone
On the greater side of things; I do realize that fussing over mundane issues really does nothing in the grand scheme of life......
I have taken the advice to heart. (But I will keep updating you guys and sharing my future experience).

S7 Edge Manufacturer Physical Defects/Aberrant Quality Thread

List any and all obvious or apparent physical defects that your phone may have or develop. Please list the carrier, date of build/construction, and the manufacturer location if possible. Hopefully there won't be any to talk about on a large scale! But we all know quality control can be hit or miss in industry mass production these days.
???
Sent from my SM-N920W8 using Tapatalk
Ouch, how rude
lawtq said:
Ouch, how rude
Click to expand...
Click to collapse
LOL to be expected, but rightfully so, hopefully this is a very dead thread that no one needs!
New S7 edge screen problem. Dead pixels?
Hallo. Today I receive new Samsung Galaxy S7 Edge but there is dead pixels in down right corner. Does anybody have the same problem? Thank you and sorry for my english
Look for my video at Youtube: Samsung Galaxy S7 edge screen problem Dead pixels?
spectrumfox said:
No dead pixels on mine yet. If they are bothering you, you should exchange your phone from where you bought it.
Click to expand...
Click to collapse
Yes. It is my plan for tomorow to exchange it.
Yeah they'll swap that thing right out. It's happened to me before.
Definitely a problem
Sent from my SM-N920W8 using Tapatalk
2 dead pixels...sent back yesterday! Will buy another in-store on release day tomorrow. If that one is bad...will stick with my Note 5.
I have a small dust particle below the protective glass on the rear cam about 0,1mm beneath the lens! I now fear this particle will move over the lens over time, so I ordered a second device to see if the screen is OK!
In regard to the screens: THIS is the real problem, because the screen quality differs A LOT!!!
I have seen 3 S7e devices so far, and each of them had a different screen quality...
So it is basically "luck of the draw" if you get a decent screen or not!
I made a few threads about this problems in the past, see here:
http://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
http://forum.xda-developers.com/showthread.php?t=2463786
My S7 Edge drops every call a few seconds after I put the ear near the phone. Tried different SIMs, factory reset, etc. Nothing works. I have a replacement coming, but I have to wait a few days and it's not a good feeling knowing that I paid like 600 euros (plus an upgraded plan).
My unit came scratched out of the box. I'm exchanging it when verizon has stock in store tomorrow.
My SIM-card tray was a little bent on the edge where the hole is on it. It looks like the machine bent it while drilling the hole because it looks like the inner edges of the hole has taken a little beating. The box was fabric sealed when I got it so it has not been used. It doesn't bother me to the point I will exchange phone it's pretty much perfect otherwise but I will probably contact Samsung or something and see if they can give me just a new SIM tray.
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I received a s7 edge from sprint on 3.8.16 and it had a small half circle of dead pixels in the bottom right side of the screen.
After 3 hours on the phone with sprint I was sent a replacement. I picked it up at ups today 3.10.16 and turned it on when I got home. After half way through the initial startup I noticed that I had the same issue only slightly smaller in the lower left hand corner.
Both phones have the dead pixels leading right off the screen. After another long phone call I am being sent my third phone on Monday due to a back order.
This is so bothersome I even called Samsung just to let them know. Hopefully the third times a charm. There is no way this could be a coincidence unless I am somehow that unlucky.
Cst79 said:
My S7 Edge drops every call a few seconds after I put the ear near the phone. Tried different SIMs, factory reset, etc. Nothing works. I have a replacement coming, but I have to wait a few days and it's not a good feeling knowing that I paid like 600 euros (plus an upgraded plan).
Click to expand...
Click to collapse
I had this problem on my note edge and the solution was turn off VoLTE. My understanding was that I was in an area that didnt have a strong LTE signal so the LTE connection kept dropping and picking up causing the phone calls to drop.
adamj546 said:
I had this problem on my note edge and the solution was turn off VoLTE. My understanding was that I was in an area that didnt have a strong LTE signal so the LTE connection kept dropping and picking up causing the phone calls to drop.
Click to expand...
Click to collapse
Just tried to do this with the support operator this morning, he disabled the Voice over LTE for me (no options inside the phone for this - it depends on the operator) and no luck. However, the LTE call should revert to normal call seamlessly in case of weak signal.
All in all, I returned the phone and got my money back since they could only send a replacement on March 25 (!).
Screen hardware failure. Couldn't get a replacement because they were out of stock and on backorder. Had to return it and cancel service. T-Mobile.
Sent from my STV100-1 using Tapatalk
I had a slightly lifted screen at the volume buttons, I could slide a piece of paper inside. Gladly I bring it to Samsung store where I bought it, they gave me another brandnew device and a Samsung Level Box Mini bluetooth speaker as a sorry gift. How nice.
Cracked screen
Today I picked up my S7 Edge with my thumb and forefinger at the bottom right corner and it cracked the sscreen and spiderwebed the entire screen. I inspected the phone and noticed that the glass is raised just a bit around the whole bottom edge of phone. It's enough that you can feel the screen push in.
S7 Edge from Globe Philippines
Not so responsive powerbutton when devices heats up to at least 39C. but works perfectly fine when it cools down,

Samsung s7 edge burning issue

Another case of samsung s7 edge burning issue.this time in the philippines. Heres a facebook post from weng briones
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Sent from my SM-G925F using XDA-Developers mobile app
seriously wtf???
phone is been out for more than 6 months but until a FEW note 7 deviced burned it's aaaaaallll start burning s7. note2. grand prime
oh my Cupcake today exploded.... it was a faulty battery from samsung
- tapatalked - from my VANTABLACK S7 EDGE
There was also a burning iPhone, and some other phones. It happens from time to time.
Yup.i think its just an isolated case. my father has an s7 edge he bought it from time that is released from pre order but no issues at all everything is flawless.. and mine is s6 edge im using it for a year now and still works great.i hope samsung will double their effort on batteries or for the safety of their customers.
Sent from my SM-G925F using XDA-Developers mobile app
Did it burned while charging?
According to the post.it is not connected to the charger. it just emit a smoke while in use of her daughter then burned.
Sent from my SM-G925F using XDA-Developers mobile app
Mine got up to 44 degrees celcius.. didnt get hotter than that.
alehawk said:
Mine got up to 44 degrees celcius.. didnt get hotter than that.
Click to expand...
Click to collapse
Should I be worried? The first couple of days of ownership were the worst for getting hot. I rebooted when it felt hot and it behaved itself for a while. I've not been able to identify if it's an individual app causing the heat build up. It does seem to run cooler after a reboot. It gets warm when fast charging via usb or wirelessly but nothing too worrying now.
Al
From my S7 edge
pufnasti said:
There was also a burning iPhone, and some other phones. It happens from time to time.
Click to expand...
Click to collapse
But no one cares.They are not Samsung
Waiting for my S7 edge
Smith 001 said:
But no one cares.They are not Samsung
Waiting for my S7 edge
Click to expand...
Click to collapse
Hehehe... Yeah, that's maybe thru. My sister's iPhone 5s was overheating, so she sent in for repair. After a few days they called her to pick up the phone. She went to the shop and the service guy gave her the phone with a new battery and showed her the old battery.
The old battery was like a balloon and it exploded on her open hand, in the shop.
Sometimes it happens, Samsung is unlucky because it starts to happen to brand new phones with a few days usage.
You will be happy with the phone. I had never a better one. And I've used every brand and OS.
pufnasti said:
Hehehe... Yeah, that's maybe thru. My sister's iPhone 5s was overheating, so she sent in for repair. After a few days they called her to pick up the phone. She went to the shop and the service guy gave her the phone with a new battery and showed her the old battery.
The old battery was like a balloon and it exploded on her open hand, in the shop.
Sometimes it happens, Samsung is unlucky because it starts to happen to brand new phones with a few days usage.
You will be happy with the phone. I had never a better one. And I've used every brand and OS.
Click to expand...
Click to collapse
Thanks,did she hurt?sorry to hear that.I think your sister should change another brand phone.
Smith 001 said:
Thanks,did she hurt?sorry to hear that.I think your sister should change another brand phone.
Click to expand...
Click to collapse
No she didn't hurt. The battery was not hot anymore, and her hand was opened. The explosion just scared her.
She is an Apple fanatic, she will never use an other brand.
I was also using iPhone from 2G-4S but after Steve dies, they are building bullshi..
Thank God!I have heard enough about people got hurt by the phone explosion.I'm really sorry for the victims,I'm also tired of being threat by a phone. what really disgusting is some conspirators trying to make profit from these incident.
http://www.androidheadlines.com/2016/10/galaxy-s7-edge-apparently-catches-fire-canada.html
If this ends up being a big issue with the GS7E too (unlikely at this precise moment but who knows) I can't even imagine how Samsung is going to handle this situation anymore.
br0adband said:
http://www.androidheadlines.com/2016/10/galaxy-s7-edge-apparently-catches-fire-canada.html
If this ends up being a big issue with the GS7E too (unlikely at this precise moment but who knows) I can't even imagine how Samsung is going to handle this situation anymore.
Click to expand...
Click to collapse
It happens. Do a search for iphone fire and you'll get quite a few results as well.
Who knows what's happened to the phone leading up to the alleged fire. The thing has been out for 7 months so the timing of this is very suspicious.

Help! Gear S3 Screen is Dead/Pixelated After 1 Week

So everything on my Gear S3 works beautifully except I have a major problem where the screen is pixelated/dead.
I believe all the functionality works because I am able to start/turn off the watch by feeling the vibration.
Photo:
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The first 2 times it happened, I was able to fix it by charging the watch for some reason. But the 3rd time it happened, charging would not fix the issue too. Anyone have a similar issue?
I have only gotten the watch for 1 week.
3 weeks on, never encounter such a problem. You should return it for a new one.
Sent from my SM-P905 using Tapatalk 4
keweli said:
So everything on my Gear S3 works beautifully except I have a major problem where the screen is pixelated/dead.
I believe all the functionality works because I am able to start/turn off the watch by feeling the vibration.
Photo:
The first 2 times it happened, I was able to fix it by charging the watch for some reason. But the 3rd time it happened, charging would not fix the issue too. Anyone have a similar issue?
I have only gotten the watch for 1 week.
Click to expand...
Click to collapse
This happened to mine when I applied a watchface from Watchmaster app. It was fixed by holding the power for 7 secs and rebooting. I think it might have been caused by a duplicate watch face. Is yours working okay?
bendez85 said:
This happened to mine when I applied a watchface from Watchmaster app. It was fixed by holding the power for 7 secs and rebooting. I think it might have been caused by a duplicate watch face. Is yours working okay?
Click to expand...
Click to collapse
+1, Confirm the pixelated comes from watchmaster.... had the same issue on my moto360 when install watchmaster... It happen randomly
bendez85 said:
This happened to mine when I applied a watchface from Watchmaster app. It was fixed by holding the power for 7 secs and rebooting. I think it might have been caused by a duplicate watch face. Is yours working okay?
Click to expand...
Click to collapse
Unfortunately it did not work no matter how many times I reboot or held the power button. I returned it to the shop for a replacement so have a new one. I am afraid to install any non Samsung watch faces now... I mean it's pretty poor to have a watch face able to make your whole watch unusable.
PS. I didn't install the WatchMaster app but had a few watch faces from WatchMaster.
Hey i don't think u should be afraid to try out non samsung apps. U probably had a defective unit. Do not worry about it much and enjoy your watch. In any case, u have a warranty.
Sent from J's Droid
I have the Classic and Frontier, have had to get both replaced. The Frontier had bad QC, there was as side that was missing paint, you can see the silver stainless steel under. The Classic had scratches as well, out of the box. These weren't egregious issues by any means, but I am tired of paying full price and not getting a product free from defects and that is why I decided to swap them out, Amazon sent replacements and I sent the defective ones back.
I have had every Samsung phone since the S1. When they were all plastic it didn't matter much, but as Samsung started to use glass and materials (also more expensive materials, so destroying it for a minor defect costs them a lot more $$) they aren't accustomed to, their QC suffered. For example, I got my wife and myself a pair of S7 Edges. Mine had a small divot (pin sized) on the front screen out of the box and my wife's had a deep scratch on the back glass, again out of the box. The only reason I didn't return or swap out the phones was because they were sold out and phones get scratched up quickly anyway.
Samsung has more QC issues than other OEMs and if you haven't experienced them then good for you, but I have, especially in my recent purchases.
I love Samsung products, but welcome to the Samsung experience.
Gear S3 dead pixel at the top of the screen
i am having strange problem. i have noticed dead pixel at the top of my watch screen exactly below the 12 am/pm. its a proper half round dull pixels on screen. i am using black watch faces and its not visible on black and dull colors but on solid color like blue its black. and on green its light green.. anyone knows what is it. its my new watch and it really hurts me. and for a little dot i dont want samsumg people to open my watch. plz help
I have the same issue with dead pixels around the 12. Purchased it from Best Buy and their recommendation was to take it back to the store for Factory repair. I wonder how long that will take?
Same here, I bought it from ebay Lte Att version. I believe common issue.
Sent from my ONEPLUS A3003 using Tapatalk
About a month ago, i bought a unit of Gear S3 and it works fine until recently this exact problem occured. I sent it back to the service center twice for them to switch the board at first, and the display for the second time. It's been a day after that and so far so good.
Hi all,
My s3 watch screen turned green complet3ly. I can barely see any apps on it. Need to look really sharp to see where is to power it off on the screen.
What to do?
Thanks

Poor Quality for Water Use

So my experience with the device has had its ups and downs. Truly I do love it, was looking for a good replacement of my Pebble Time which its at the end of its age basically but still functions great after almost 3 years. There is one issue I've come across and its dealing with the display and water leaking. So I've had 2 devices and both failed roughly 1-2 months of use. Right now on my second RMA of the device, 1st one actually got credit to get a new one.
Device one... was going good and started noticing streaks on the screen, green type. Eventually went to full out extreme brightness of the display and the unit got very very hot. Even charging would lead to insane temps coming from the unit for even a very short period of time. This one was contributed to water penetration into the device some how... I was able to RMA it and get a credit back. Figured it was just a fluke and got another device. Device 2 lasted a shorter period of time and failed in a different way but still dealing with the display. From white streaks across the display to full out white screen with odd brightness again. Again from what I can tell its dealing with water leaking issue... its in process now so we'll see.
Now that being said, if it was really water issue... the device is meant for the water! Swimming, Diving, Showers, etc. Its rated for that on the device (50m depth), which so happens to be similar to my Pebble Time which I've never had an issue with. Even staying that, first one I did swim with it and rinsed it off after, the second one if it got wet it was from washing my hands! Samsung's quality control screwed it up for the Fit2 Pro's?
Curious anyone else experience with this device?
Deathman20 said:
So my experience with the device has had its ups and downs. Truly I do love it, was looking for a good replacement of my Pebble Time which its at the end of its age basically but still functions great after almost 3 years. There is one issue I've come across and its dealing with the display and water leaking. So I've had 2 devices and both failed roughly 1-2 months of use. Right now on my second RMA of the device, 1st one actually got credit to get a new one.
Device one... was going good and started noticing streaks on the screen, green type. Eventually went to full out extreme brightness of the display and the unit got very very hot. Even charging would lead to insane temps coming from the unit for even a very short period of time. This one was contributed to water penetration into the device some how... I was able to RMA it and get a credit back. Figured it was just a fluke and got another device. Device 2 lasted a shorter period of time and failed in a different way but still dealing with the display. From white streaks across the display to full out white screen with odd brightness again. Again from what I can tell its dealing with water leaking issue... its in process now so we'll see.
Now that being said, if it was really water issue... the device is meant for the water! Swimming, Diving, Showers, etc. Its rated for that on the device (50m depth), which so happens to be similar to my Pebble Time which I've never had an issue with. Even staying that, first one I did swim with it and rinsed it off after, the second one if it got wet it was from washing my hands! Samsung's quality control screwed it up for the Fit2 Pro's?
Curious anyone else experience with this device?
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Click to collapse
Same here. After 2 months of use , the HR monitor stopped working and it was discharging fast, the second day, after pool it became unresponsive and died.
The service unit replaced the pcb and the battery and sent it back. Worked fine for 2 days and it took water damage again. They repaired it again, came back, worked for one entire hour of swimming. Not mine got replaced but I just want my money back at this point.
That 5atm waterproofing is obviously BS
Sebi673 said:
Same here. After 2 months of use , the HR monitor stopped working and it was discharging fast, the second day, after pool it became unresponsive and died.
The service unit replaced the pcb and the battery and sent it back. Worked fine for 2 days and it took water damage again. They repaired it again, came back, worked for one entire hour of swimming. Not mine got replaced but I just want my money back at this point.
That 50atm waterproofing is obviously BS
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Click to collapse
Least mine isn't getting sent back. Totally called it, UN-repairable. Totally agree that the 50ATM is BS on the device.
Curious how the the new watch is going for the 50ATM as well.
Deathman20 said:
Least mine isn't getting sent back. Totally called it, UN-repairable. Totally agree that the 50ATM is BS on the device.
Curious how the the new watch is going for the 50ATM as well.
Click to expand...
Click to collapse
I'm reluctant in buying Samsung gear again. Although the The gear sport looks promising. I'll hang on to this one till I get my money back and wait for more wear os options to appear.
I'm pretty sure this one takes water through the small sensor holes or maybe on button presses while submerged.
Shame. It could've been a perfect all in one device.
Sent from my XZ Premium using XDA Labs
Deathman20 said:
Least mine isn't getting sent back. Totally called it, UN-repairable. Totally agree that the 50ATM is BS on the device.
Curious how the the new watch is going for the 50 Meters as well.
Click to expand...
Click to collapse
Correction mine did get sent back and now I'm talking to their support group. Not only was it not repaired because of "water damage" (no kidding) but they actually cracked the casing on my device on the bottom edge putting it back together or taking it apart. 5ATM (50 Meters), ha, more like can't last in the sink, rain might even do the device in.
I'd be really curious of their other devices, like mentioned the sport, or even the new Galaxy Watch which, has the same specs. Maybe not as small around the frame would help it out but I'd be really cautious. Yes I'd have to say that myself I'll be waiting to see other options and its sad I really do like the device and want to but this is just ridiculous.
My gf2 pro was more than 20 times in a swimming pool (I'm using it regularly for a swimming) and no problems of any kind! Only thing I don't like is impossibility to choose pools shorter than 25m in native samsung health app so I have to use speedo aplication.
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