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Vertical line on Gear S2 Classic display

I recently bought a Gear s2 classic and just noticed it has a very small vertical black line on the display. It's only probably a pixel wide and it runs up and down the screen a few mm left of center. I first noticed it on solid backgrounds such as the weather app. You have to look pretty close to notice it, but it's definitely there. Also, once you see it you cannot un see it! You can also see it on some of the watch faces that have sold color backgrounds. It is unnoticeable on darker or black backgrounds. I returned the watch and bought another Gear S2. Same problem. It has that small line in the exact same place! Am I super unlucky? Do you think this is some display defect? Is it just a normal part of the display? Has anyone else seen this issue? Again, you have to look close, I didn't notice it from far away.
Getting a third Gear S2 classic in the mail tomorrow! We'll see if it has the same issue.

I just have the regular S2, but checked on the blue "add city" Weather widget screen using 3x magnifying glasses. I have no line(s) whatsoever. Seems like you did get unlucky, twice.

FitzAusTex said:
I just have the regular S2, but checked on the blue "add city" Weather widget screen using 3x magnifying glasses. I have no line(s) whatsoever. Seems like you did get unlucky, twice.
Click to expand...
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I guess so! I Took a pic of it with my phone. Exact same place on both Classics. I had a regular Gear S2 and never noticed the line. The line is vertical right in between the zero.
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In case anyone was curious, I just received my third Gear S2 classic. It has the same line in exactly the same place. However, It is not quite as dark this time. I bet all the displays have the same issue. It might be part of the manufacturing process? This also may only be an issue on the Classic models, as I haven't seen a regular model with the line yet. If you have a classic take a real close look at the display. I have a hard time believing i'm the only person with this issue. Especially since the issue is the same on 3 different watches from different stores! (Macy's, Best Buy, Amazon)

Photo ?

I'm too new on here to post links/photos... Can I PM you a photo? I took a good one of it actually.
Here we go.. 3 watches with the same exact line... :/
http://imgur.com/YlrRR11

Supraguy88 said:
I'm too new on here to post links/photos... Can I PM you a photo? I took a good one of it actually.
Here we go.. 3 watches with the same exact line... :/
http://imgur.com/YlrRR11
Click to expand...
Click to collapse
Thanks for the photo. I just rechecked my regular S2 with brightness at 5 and 10 on the add city weather screen wearing 3x magnifying glasses and I definitely do not have that line where you do, or anywhere else. That sucks!

Thanks for looking into it again. I still think this is just a problem with the Classic models. I've had 2 regular models (one for me and my GF) and both of those did not have the defect. I have yet to see it on a regular model. Classic number 4 is arriving today. If it has the defective display I'll probably just keep it.. Sigh. I'll definitely be contacting Samsung however!

Good news! My 4th Gear S2 Classic doesn't have the line! ? That's a lot of defective watches! I'm a happy camper! Just put my metal band on and I'm returning the last defective watch to Amazon.

I have the defect vertical line on my gear s2 and returning mine today. I happened to notice it this weekend and found this post.

I have the same line in my standard model which I received today

My gs2 classic has the same line in the same place. Ive tried the pixel repair app but with no satisfaction. If you find a way to fix it let me know. Other than the line i have no problems with the watch.

dogma13 said:
My gs2 classic has the same line in the same place. Ive tried the pixel repair app but with no satisfaction. If you find a way to fix it let me know. Other than the line i have no problems with the watch.
Click to expand...
Click to collapse
I couldn't find a way to fix it (there is none) so I sent it back...

I too have the same problem, except mine has two vertical parallel lines approximately 12mm apart and straddling the centre of the display
I thought it was part of the Design, however now you guys have the same I think not
Could you advise where to get the pixel repair app.?

I have an Gear S2 Sport for 11 days, today I saw 1 stuck pixel (i guess it was a group pixels, but after some time just 1 left). Yes, it isn't vertical line, but It's annoying too much. I tried to run pixel repair for not a long time, maybe 5-7 minutes at all, but nothing.

woloss said:
I have an Gear S2 Sport for 11 days, today I saw 1 stuck pixel (i guess it was a group pixels, but after some time just 1 left). Yes, it isn't vertical line, but It's annoying too much. I tried to run pixel repair for not a long time, maybe 5-7 minutes at all, but nothing.
Click to expand...
Click to collapse
I don't need the pixel repairer now because , on Sunday I sent mine back through Curry's and the new one came yesterday, I am glad to report there are no lines or issues, really pleased I didn't get another one that had issue's
I have had a lot of bad luck, this is the fourth and final one, very happy.
1st 1 was off internet S2 sport, supposed to be new, but was locked to someone's Samsung account. (got refund)
2nd was new from curry's S2 Sport, went back after 1 week when I noticed the strap delaminating from clasp.
3rd bought from curry's was the classic upgrade to get rid of strap problems of sport. sent back due to line problem on screen.
4th Replacement Classic, perfect in all aspects. I think I'll be ok now finally. £299.00 later (excluding 4 bands & screen protector) which set me back a further £135. there is a new strap out, A Ceramic one by Samsung not available except in France for about £100 I gotta have it too.

On my 4th watch now..The display was perfect until just recently. The SAME LINE developed in the SAME SPOT! Apparently this must be a wide spread defect, because my display didn't have it, but now it does. It's not as dark as the first watch, but I have a feeling it gets worse. I bet many people have the same problem, they just haven't noticed it yet! I can't unsee the line! I wish I hadn't randomly decided to look for it.

I've got exactly the same line as you've described on my Gear S2 classic. I've got the watch almost 6 months back but noticed this line only recently. So I don't know if this line has developed over time or was there the entire time
Besides this issue (and another issue with the loss of paint on a side button) I do love this watch. But this lack of qualtity is very annoying - especially while looking at the price of the device

S7 Edge Manufacturer Physical Defects/Aberrant Quality Thread

List any and all obvious or apparent physical defects that your phone may have or develop. Please list the carrier, date of build/construction, and the manufacturer location if possible. Hopefully there won't be any to talk about on a large scale! But we all know quality control can be hit or miss in industry mass production these days.

???
Sent from my SM-N920W8 using Tapatalk

Ouch, how rude

lawtq said:
Ouch, how rude
Click to expand...
Click to collapse
LOL to be expected, but rightfully so, hopefully this is a very dead thread that no one needs!

New S7 edge screen problem. Dead pixels?
Hallo. Today I receive new Samsung Galaxy S7 Edge but there is dead pixels in down right corner. Does anybody have the same problem? Thank you and sorry for my english
Look for my video at Youtube: Samsung Galaxy S7 edge screen problem Dead pixels?

spectrumfox said:
No dead pixels on mine yet. If they are bothering you, you should exchange your phone from where you bought it.
Click to expand...
Click to collapse
Yes. It is my plan for tomorow to exchange it.

Yeah they'll swap that thing right out. It's happened to me before.

Definitely a problem
Sent from my SM-N920W8 using Tapatalk

2 dead pixels...sent back yesterday! Will buy another in-store on release day tomorrow. If that one is bad...will stick with my Note 5.

I have a small dust particle below the protective glass on the rear cam about 0,1mm beneath the lens! I now fear this particle will move over the lens over time, so I ordered a second device to see if the screen is OK!
In regard to the screens: THIS is the real problem, because the screen quality differs A LOT!!!
I have seen 3 S7e devices so far, and each of them had a different screen quality...
So it is basically "luck of the draw" if you get a decent screen or not!
I made a few threads about this problems in the past, see here:
http://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
http://forum.xda-developers.com/showthread.php?t=2463786

My S7 Edge drops every call a few seconds after I put the ear near the phone. Tried different SIMs, factory reset, etc. Nothing works. I have a replacement coming, but I have to wait a few days and it's not a good feeling knowing that I paid like 600 euros (plus an upgraded plan).

My unit came scratched out of the box. I'm exchanging it when verizon has stock in store tomorrow.

My SIM-card tray was a little bent on the edge where the hole is on it. It looks like the machine bent it while drilling the hole because it looks like the inner edges of the hole has taken a little beating. The box was fabric sealed when I got it so it has not been used. It doesn't bother me to the point I will exchange phone it's pretty much perfect otherwise but I will probably contact Samsung or something and see if they can give me just a new SIM tray.
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I received a s7 edge from sprint on 3.8.16 and it had a small half circle of dead pixels in the bottom right side of the screen.
After 3 hours on the phone with sprint I was sent a replacement. I picked it up at ups today 3.10.16 and turned it on when I got home. After half way through the initial startup I noticed that I had the same issue only slightly smaller in the lower left hand corner.
Both phones have the dead pixels leading right off the screen. After another long phone call I am being sent my third phone on Monday due to a back order.
This is so bothersome I even called Samsung just to let them know. Hopefully the third times a charm. There is no way this could be a coincidence unless I am somehow that unlucky.

Cst79 said:
My S7 Edge drops every call a few seconds after I put the ear near the phone. Tried different SIMs, factory reset, etc. Nothing works. I have a replacement coming, but I have to wait a few days and it's not a good feeling knowing that I paid like 600 euros (plus an upgraded plan).
Click to expand...
Click to collapse
I had this problem on my note edge and the solution was turn off VoLTE. My understanding was that I was in an area that didnt have a strong LTE signal so the LTE connection kept dropping and picking up causing the phone calls to drop.

adamj546 said:
I had this problem on my note edge and the solution was turn off VoLTE. My understanding was that I was in an area that didnt have a strong LTE signal so the LTE connection kept dropping and picking up causing the phone calls to drop.
Click to expand...
Click to collapse
Just tried to do this with the support operator this morning, he disabled the Voice over LTE for me (no options inside the phone for this - it depends on the operator) and no luck. However, the LTE call should revert to normal call seamlessly in case of weak signal.
All in all, I returned the phone and got my money back since they could only send a replacement on March 25 (!).

Screen hardware failure. Couldn't get a replacement because they were out of stock and on backorder. Had to return it and cancel service. T-Mobile.
Sent from my STV100-1 using Tapatalk

I had a slightly lifted screen at the volume buttons, I could slide a piece of paper inside. Gladly I bring it to Samsung store where I bought it, they gave me another brandnew device and a Samsung Level Box Mini bluetooth speaker as a sorry gift. How nice.

Cracked screen
Today I picked up my S7 Edge with my thumb and forefinger at the bottom right corner and it cracked the sscreen and spiderwebed the entire screen. I inspected the phone and noticed that the glass is raised just a bit around the whole bottom edge of phone. It's enough that you can feel the screen push in.

S7 Edge from Globe Philippines
Not so responsive powerbutton when devices heats up to at least 39C. but works perfectly fine when it cools down,

Screen burn already, first time ever.

I have owned every Galaxy since S2 plus the Note 4 and Active S6
This is the first time I have ever had a Samsung with screen burn.
Just a few weeks old, then again it could just be a defect but never noticed it before. I do like to read on the phone but I have read on phones for years, so nothing different.
Really noticeable when scrolling on a website or anything with a white background.
What are my options, try Samsung warranty or maybe let it be. I am worried it might wear out unevenly and I plan to keep this phone (first ever) for several years.
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Sent from my SM-G930P using XDA-Developers mobile app

Get it fixed under warranty
Sent from my SM-G930F using Tapatalk

Same on mine. Really disturbing
sous GS7

Troll? i don't see anything

lol i dont see anything either

Just got new glasses, yet I'm still not able to spot anything on the screenshots... Damn, need to talk to my optician. :cyclops:

Maybe you're not praying hard enough

Not saying it's not there but I don't see it. I just don't understand how you can get burn in without leaving the image on screen for very long time. You can try a pixel fixing app from playstore and see if that helps.

I have the same thing and no fixing image. In one month the display show dark band....no troll it's true when i scroll on fb or website.
sous GS7

I can't see any burn-in. Maybe describe what your burn in look like or what being burned in.
Or maybe it's just a bad screen uniformity not exactly a burn-in (see this http://forum.xda-developers.com/galaxy-s7/help/hows-everyones-screen-color-unfirmorty-t3333600 )

Get it fix under warranty
I was a little bit fearing that you guys with the Snapdragon would end up having some issue due to eat being higher than the Exynos one. I live in Canada, we normally get the same S series as you guys in the USA. But this time, we got the exynos and I was surprised and SO happy when I discovered it.
good luck dealing with Samsung. I have the SD card issue (connect/disconnect/reconnect/...). I have been dealing with them for 3 weeks. I ended up having to send my device to a Samsung authorized Service center. They said: Need to replace the motherboard + screen since it is impossible to do the task without changing the screen. Cost 690$ CDN. 450$ for the motherboard and 150 for the screen plus 15% taxes (yes I live in Quebec lolll).
Then, they called me with the estimate. I said contact Samsung since its under warranty and I have tones of emails back/forth, and phone calls with there executive management department. Every time I speak to one person, I have to repeat the all thing to another one. They seem to not keep tract of their records, email exchange, etc.
Now they say I have to pay for the Screen replacement. I am still fighting with them on the fact that the motherboard cannot be replace without replacing the screen... Over and over. And I am a Lawyer. I have spent over 15 hours on the phone with them to date and still my phone is sitting to the repair service. They would not talk to each others. Extremely weird all the story. But I kept tract of everything and I am sending email to everyone I have dealt with all the time. All this to not have my phone for 2 weeks now... and at least another week before it gets back.
They will have no choice then to pay (of COURSE) and I know it... this is my job to do so.
Lol and re-Lol. I have owned 2 S1, 2 S2, 3 S3, 2 S4, 3 S5... and they just dont seem to want to deal promptly with their hardware issue. Really frustrating. I am charging 350$/hour... I have lost a lot of money (time) on this. I will sue them for it in the end. They will be easy for me. They wont even send a Lawyer in Ottawa (where I live) since they have no representative here. And their legal fees will be over 10K to fight. My demands will be around 5K to date.
Good luck

We are in the same boat...
Nextstep said:
I have owned every Galaxy since S2 plus the Note 4 and Active S6
This is the first time I have ever had a Samsung with screen burn.
Just a few weeks old, then again it could just be a defect but never noticed it before. I do like to read on the phone but I have read on phones for years, so nothing different.
Really noticeable when scrolling on a website or anything with a white background.
What are my options, try Samsung warranty or maybe let it be. I am worried it might wear out unevenly and I plan to keep this phone (first ever) for several years.
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Click to expand...
Click to collapse
I'm also in the same situation as yours.
First let me get into a major issue I'm facing,
http://forum.xda-developers.com/showpost.php?p=66463345&postcount=71
and the same problem as yours,
http://forum.xda-developers.com/galaxy-s7/help/grey-lines-display-t3360635
I'm gonna try warranty tomorrow again because I believe they had given me a faulty display during the repair.

Every Samsung phone I've owned has had horrible screen burn in, even with brightness at low. I finally quit buying them but my old lady still does. She decided on an iPhone last time because of the screen burn. So from the galaxy s all the way to the galaxy s6 every phone had burn in.

I'have s1 to 7 too. But first for me with display who as 1.5 month. Only on white/grey as usual on amoled. I think it's more visible since s6 s7 qhd resolution.
sous GS7

me, my brother and father bought sgs7 new ones and i can say that all 3 have screen burns (black spots or lines)i couldnt believe when i saw that and i came from xperia z5 which also had screen burn but there were white spots on xperia instead off black ones and i send to sony waranty and they replaced the screen in one week and now the screen is flawlees....definetly going to samsung waranty and see what they will say. :fingers-crossed:

Samsung warranty is a random world. Send for one problem back with 2 problem lol. It's for this i stay with mine (sorry for the very poor english). I love samsung product and amoled display but with the grey and white there is always a prob. Rrr
sous GS7

Question Screen burn in after just 1 day

Anyone else seeing burn in problems with their GW4C?
I had it for just 1 day and this is the screen burn in I'm getting already.
Set to auto-brightness and AOD on.
There's also the issue of the 20mm band's not fitting, but that's another problem.
Galaxy Watch 4 Classic Problems
12 new items · Album by Andy Serwatuk
photos.app.goo.gl

Wow, at first I thought it can't be, but your photos...
I guess you should get a replacement. Could it be a faulty screen?
I mean it looks like a bright AOD. Did you use it in a bright environment? But after 1 day, I think it should not look like this.

caesium2 said:
Wow, at first I thought it can't be, but your photos...
I guess you should get a replacement. Could it be a faulty screen?
I mean it looks like a bright AOD. Did you use it in a bright environment? But after 1 day, I think it should not look like this.
Click to expand...
Click to collapse
Working with Samsung to get a replacement (or I'll just return and buy a new one).
My guess is I just got a lemon. The AOD doesn't seem to dimmvery much at all. And it always seems to want to be much brighter than it needs to be (in comparison to all the other smartwatches I've owned)

reutermuerte said:
Working with Samsung to get a replacement (or I'll just return and buy a new one).
My guess is I just got a lemon. The AOD doesn't seem to dimmvery much at all. And it always seems to want to be much brighter than it needs to be (in comparison to all the other smartwatches I've owned)
Click to expand...
Click to collapse
This is the second report of this. I assume its a firmware bug. The screen should go to greyscale, dim and low refresh frequency. I guess it's not going into these three settings and killing the display. How embarrassing for Samsung!
Just tried both of mine and it is not right. The orange notification dot remains full brightness and saturated. AOD looks wrong to me.

Is the watch lugs being less than 20mm a wider issue? I don't have calipers to measure.
It would suck if I can't use all the bands I have ordered.

Trekker56 said:
Is the watch lugs being less than 20mm a wider issue? I don't have calipers to measure.
It would suck if I can't use all the bands I have ordered.
Click to expand...
Click to collapse
Seems to be pretty common.

just came to say, my watch did the same exact thing, as I mentioned on Reddit:
https://www.reddit.com/r/GalaxyWatch/comments/pifha5
I am doing a warranty claim with Samsung for this.

After 3 days. AOD and auto-brightness.
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wtf. these screens are broken.
screen lighting up where it should be black is kinda the opposite of oled "burn in"
let's hope the issue doesn't affect too many users

Hello. I have the same issue with gw 4

Any reports of the GW4 standard showing this problem or is it only on the Classic? They both use the same screen correct?

It really is a shame what poor quality samsung dares to ship out to customers!
But what makes me even more angry are all the fanboys that defend samsung no matter what and always try to blame users for their hardware and software issues even though it´s clear that it´s just a faulty/unfinished product...
In the other thread there really have been people blaming the user for their burn-in issues for "setting the brightness wrong"... On a finished device there should never be a user setting that could damage a device permanently....

frea said:
It really is a shame what poor quality samsung dares to ship out to customers!
But what makes me even more angry are all the fanboys that defend samsung no matter what and always try to blame users for their hardware and software issues even though it´s clear that it´s just a faulty/unfinished product...
In the other thread there really have been people blaming the user for their burn-in issues for "setting the brightness wrong"... On a finished device there should never be a user setting that could damage a device permanently....
Click to expand...
Click to collapse
like 5 people got a bad watch while everyone elses is fine dood

sesnut said:
like 5 people got a bad watch while everyone elses is fine dood
Click to expand...
Click to collapse
So you would really dare to set your watch to max brightness with AOD on for a week?

frea said:
So you would really dare to set your watch to max brightness with AOD on for a week?
Click to expand...
Click to collapse
In my case it was auto brightness and screen burn in for about one day

Denska said:
In my case it was auto brightness and screen burn in for about one day
Click to expand...
Click to collapse
Yeah. I love how these guys are trying to blame us. My watch was set to the default display settings with AOD on. My GW and GW3 had the same settings and never had this problem. This is my 4th smart watch, first being that LG one that came out in like 2016

Samsung just sent me an email saying they are shipping my device back unrepaired. I'm trying to find out what the hell is going on.
EDIT: Samsung sent that email automated because they determined to just send me a brand new replacement.

I have a status update. Samsung will not replace the watch, they are only offering me a refund. I'm livid at this.

y2kbadbug said:
I have a status update. Samsung will not replace the watch, they are only offering me a refund. I'm livid at this.
Click to expand...
Click to collapse
Ummm, so you take the refund and buy a new watch. What's the difference?

My watchface of my gw4 classic literally burn in in 5 hours with AOD and automatic brightness. I also got called from 1000000
But I contacted Samsung and they told that I can send the watch back and receive a brand new one

Question Screen Flicker issue?

Yesterday, my Pixel 7 Pro started flickering a green color and then would shut down. have to perform a reset to turn it back on.
Has anyone had a screen flicker issue on their pixel?

mmawji said:
Yesterday, my Pixel 7 Pro started flickering a green color and then would shut down. have to perform a reset to turn it back on.
Has anyone had a screen flicker issue on their pixel?
Click to expand...
Click to collapse
Definitely not. I would rma that asap if you can

Already done. Waiting for a replacement

mmawji said:
Already done. Waiting for a replacement
Click to expand...
Click to collapse
Hi, does this look similar to the issue you were experiencing before your replacement?
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Yes. Similar

I was recording a video the other day and got a notification at the same time and the screen flickered a bunch of lines/bars of static a few times. It hasn't happened since and it wasn't recorded in the video. I didn't have to reset or anything. Very weird.

mmawji said:
Yes. Similar
Click to expand...
Click to collapse
Thanks! Have you experienced the issue with your replaced unit so far?

t238z said:
Thanks! Have you experienced the issue with your replaced unit so far?
Click to expand...
Click to collapse
so far so good.

I stopped having issues when I disabled my always on display on lockscreen. Back then when it was still enabled the phone will be stuck on black screen and had to restart it always. Just a drawback for now since I've been used to seeing my notifs always.

I had this. My screen eventually completely failed and got it fixed at one of Asurion's centers (UbreakIfix) locally. Had it back same day.
It seemed to be working ok, but the line has been popping up occasionally, and the phone hard locked last night. It rebooted ok, but I expect it will fail again soon.
It'd be great if some journo started rattling Google's cage about this.

Superguy said:
I had this. My screen eventually completely failed and got it fixed at one of Asurion's centers (UbreakIfix) locally. Had it back same day.
It seemed to be working ok, but the line has been popping up occasionally, and the phone hard locked last night. It rebooted ok, but I expect it will fail again soon.
It'd be great if some journo started rattling Google's cage about this.
Click to expand...
Click to collapse
Yes, it would be great if they could address this bug. It has been present for a couple of months and they have not addressed it yet.

I had an issue similar to the pictures posted here yesterday and about 2 hours later half my screen went black. I rebooted and it would intermittently go black the rest of the day. Its been good all day today but I kept it out of my pockets entirely to prevent pressure on the AMOLED. I have also ordered the ifixit kit to replace the screen which should be here Wednesday. This Pixel 7 pro has been the most fragile smartphone I've owned. Disappointed in that

jake.99x3 said:
I had an issue similar to the pictures posted here yesterday and about 2 hours later half my screen went black. I rebooted and it would intermittently go black the rest of the day. Its been good all day today but I kept it out of my pockets entirely to prevent pressure on the AMOLED. I have also ordered the ifixit kit to replace the screen which should be here Wednesday. This Pixel 7 pro has been the most fragile smartphone I've owned. Disappointed in that
Click to expand...
Click to collapse
Just avoid overhitting; it's the key.
And if you receive any news from Google support, please share it with us.

Unfortunately I'm all too familiar with this. Big thread about it here where a number of people reported it happening.
Well that's fun... My screen is defective
Started noticing the other night that when I was on certain sites that I would get streaks down the screen. They moved with the text on the screen and it was worse with white backgrounds. Now when my screen goes on or off, the edges flash green...
forum.xda-developers.com

They repaired mine for free and I have it back fully working so far