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Hello,
I bought a new device, Nexus 5 from China
And I have a problem when I insert SIM regardless of which provider I have no reception (no service),
Tried to set the correct APN settings with the provider but it didn't help.
It works out only when I'm working on 2G when I return to 3G again no reception. (No LTE in my country - Israel) .
I can't find any operator after switching to 3G.
when I switch from 3G back to 2G I still can't find operator only after a restart.
Do you have any data about my problem? and how\were can I get service support in my country? Thank you.
mistaarvim said:
Hello,
I bought a new device, Nexus 5 from China
And I have a problem when I insert SIM regardless of which provider I have no reception (no service),
Tried to set the correct APN settings with the provider but it didn't help.
It works out only when I'm working on 2G when I return to 3G again no reception. (No LTE in my country - Israel) .
I can't find any operator after switching to 3G.
when I switch from 3G back to 2G I still can't find operator only after a restart.
Do you have any data about my problem? and how\were can I get service support in my country? Thank you.
Click to expand...
Click to collapse
Same problem here...anyone?
Well, depending on your operator, 3G frequenties used maybe not the same as the ones uses in China.
I know that USA LTE(4G) isn't the same as here, in France (If not I would have bought it in USA for 349$, that equals to 255€. And I bought my N5 349€ in the play store)
Try to call your operator and ask them for the frequenties they're using ?
MakDroid said:
Same problem here...anyone?
Click to expand...
Click to collapse
The problem fixed! using the last software update of Octoplus box
https://www.youtube.com/watch?v=mmNgPAlMUnk
http://octopusbox.com/
Enjoy!
mistaarvim said:
The problem fixed! using the last software update of Octoplus box
https://www.youtube.com/watch?v=mmNgPAlMUnk
http://octopusbox.com/
Enjoy!
Click to expand...
Click to collapse
Are you sure this method workd for the problem I am having? Please note that I can select 3g but its not getting any network while others have problem where they cannot select 3g. I am asking here before following the video so that I do not mess up my device.
Hey guys could u please help me out as my nexus 5 is not working on Airtel, but is working on tata docomo ( I stay in Hyderabad)
I'm not able to understand as both are GSM and if the phone is working on one sim , it should accept the other too
By the way the phone is imported.
Pls help.
After inserting airtel sim, the phone connects to the signal and then loses it every second
shakticool said:
Hey guys could u please help me out as my nexus 5 is not working on Airtel, but is working on tata docomo ( I stay in Hyderabad)
I'm not able to understand as both are GSM and if the phone is working on one sim , it should accept the other too
By the way the phone is imported.
Pls help.
After inserting airtel sim, the phone connects to the signal and then loses it every second
Click to expand...
Click to collapse
have you checked the APN settings, you might wanna check online for the best configuration for your carrier
BruKnowsBest said:
have you checked the APN settings, you might wanna check online for the best configuration for your carrier
Click to expand...
Click to collapse
Bro i'm not talking about the 2g or 3g , it is not catching any signals only, it connects and disconnects continuously
shakticool said:
Bro i'm not talking about the 2g or 3g , it is not catching any signals only, it connects and disconnects continuously
Click to expand...
Click to collapse
then i got nothing fo you ... sorry dude
Did u tried any other Airtel sim card ?
Sent from my Nexus 5 using Tapatalk
Very Strange
shakticool said:
Hey guys could u please help me out as my nexus 5 is not working on Airtel, but is working on tata docomo ( I stay in Hyderabad)
I'm not able to understand as both are GSM and if the phone is working on one sim , it should accept the other too
By the way the phone is imported.
Pls help.
After inserting airtel sim, the phone connects to the signal and then loses it every second
Click to expand...
Click to collapse
I am in Bangalore. For me Tata Docomo is not working. But Airtel is working. But in Airtel i am able to get only 2G not 3G/4G.
Airtel sim connectivity issue
I have got my nexus 5 last novemeber and got it for service at an authorised service centre because of a blur screen issue. Now that issue is cleared, but i find it difficult to get a good coverage for airtel network even at places where airtel has good coverage. i have tried other sim (vodafone) as well and it works perfectly. This is not an APN issue; i have used the same airtel sim for almost one year in the same device
I took this to service centre and demanded an explanation, but they are saying other sims are working fine, and hence it is an error caused by airtel network.
I took a duplicate sim and also tried my sister's airtel sim. Both instances gave the same results of poor network connectivity.
Can anyone help??
i have tried factory reset as well... so i am almost out of options...
hi guys. I hav recently updated mi fone. mi fone s Indian M8Sd opj40000
now I'm on lollipop 5.0.2, software version 2.33.720.3
now 4G s available in mi town. frm airtel. currently I'm usin reliance cdma in sim1 nd airtel in sim2. mi airtel s 4G ready sim. whn I insert mi airtel 4G sim in sim1 slot. I'm not getting any 4G sign nor nothing changes. always its 3G. does ny1 usin 4G lemme know.
poweratrix said:
hi guys. I hav recently updated mi fone. mi fone s Indian M8Sd opj40000
now I'm on lollipop 5.0.2, software version 2.33.720.3
now 4G s available in mi town. frm airtel. currently I'm usin reliance cdma in sim1 nd airtel in sim2. mi airtel s 4G ready sim. whn I insert mi airtel 4G sim in sim1 slot. I'm not getting any 4G sign nor nothing changes. always its 3G. does ny1 usin 4G lemme know.
Click to expand...
Click to collapse
One E8 doesn't support 4G in India. No way to use it.
Sent from my HTC One_E8 dual sim
Silver.Shadow said:
One E8 doesn't support 4G in India. No way to use it.
Sent from my HTC One_E8 dual sim
Click to expand...
Click to collapse
wy is it so tht it doesn't support 4G in india??? wat th reason bebehid it
but if U dial *#*#4636#*#* it shows LTE option in th menu
poweratrix said:
wy is it so tht it doesn't support 4G in india??? wat th reason bebehid it
Click to expand...
Click to collapse
Probably bevause when it was released, 4G was prevalent in India.
I know, it has 3 bands of 4G, none currently used in India, so no way to use 4G in India.
should we not sue HTC India for selling a device with false pretense? When I called HTC, they said their devices are country specific. If so, why is HTC advertising it as a 4G device if it cannot be used even in India?
parthasd said:
should we not sue HTC India for selling a device with false pretense? When I called HTC, they said their devices are country specific. If so, why is HTC advertising it as a 4G device if it cannot be used even in India?
Click to expand...
Click to collapse
Thought so too, but their website clearly says 4G only available while roaming. So we'll have no ground. And the clearly mention which bands too. I don't remember where they advertised it as a 4G device too.
parthasd said:
should we not sue HTC India for selling a device with false pretense? When I called HTC, they said their devices are country specific. If so, why is HTC advertising it as a 4G device if it cannot be used even in India?
Click to expand...
Click to collapse
we can't sue HTC coz thy put all th possible in th fone. th problem is with the network provider.
now airtel hav launched 4G in bangalore etc. etc long time back which is in some old version band. in mumbai chennai they have launched 1800 band 3 which htc one e8 m8sd opj40000 I mean indian phone will work. bangalore its 2300 band 40 wich old technology.
Now I need some help from U guys. guys frm mumbai chennai pls try airtel 4G sim in Ur fone. if U ar already wth airtel thn change Ur sim with new 4G enabled sim. others pls buy a new 4G nd try. jus put ny 3G plan 4G will work fine. I'm already in lollipop 5.0.2. I believe there is some issue with 4G in lollipop 5.0.2. guy who are already in kitkat pls do new update 1.260.73.6 ny try new sim.
I hav just confirmed with airtel tht our great htc one e8 m8sd opj40000 will work 4G in india with network provider who hav LTE band 1(2100), 3(1800), 41(2500)
poweratrix said:
we can't sue HTC coz thy put all th possible in th fone. th problem is with the network provider.
now airtel hav launched 4G in bangalore etc. etc long time back which is in some old version band. in mumbai chennai they have launched 1800 band 3 which htc one e8 m8sd opj40000 I mean indian phone will work. bangalore its 2300 band 40 wich old technology.
Now I need some help from U guys. guys frm mumbai chennai pls try airtel 4G sim in Ur fone. if U ar already wth airtel thn change Ur sim with new 4G enabled sim. others pls buy a new 4G nd try. jus put ny 3G plan 4G will work fine. I'm already in lollipop 5.0.2. I believe there is some issue with 4G in lollipop 5.0.2. guy who are already in kitkat pls do new update 1.260.73.6 ny try new sim.
I hav just confirmed with airtel tht our great htc one e8 m8sd opj40000 will work 4G in india with network provider who hav LTE band 1(2100), 3(1800), 41(2500)
Click to expand...
Click to collapse
I have a 4g enabled Airtel sim (ported recently from vodafone) and it shows me only H or 3G.... I have switched the bands to GSM/WCDMA/.....LTEAUTO and restarted the phone also.... but speedtest.net shows 1.5mbps speed only...
Edit : I changed the band using *#*#4636#*#* and upon reboot the band returns to GSM/WCDMA/CDMA and EVDO (PRL)
Anyone know how to make it stick ??
Also, i am on locked bootloader, non rooted and 5.0.2
gregferns said:
I have a 4g enabled Airtel sim (ported recently from vodafone) and it shows me only H or 3G.... I have switched the bands to GSM/WCDMA/.....LTEAUTO and restarted the phone also.... but speedtest.net shows 1.5mbps speed only...
Edit : I changed the band using *#*#4636#*#* and upon reboot the band returns to GSM/WCDMA/CDMA and EVDO (PRL)
Anyone know how to make it stick ??
Also, i am on locked bootloader, non rooted and 5.0.2
Click to expand...
Click to collapse
data speed depend upon signal strength. ar U gettin 4G signal or not? tht s th question here.
now go to settings >mobile data >solt 1 network >tap gsm/utms option> inside tht does it shows gsm only/utms only/lte etc. etc.?? if so Ur ar lucky.
by th way wich city ar U from?
gregferns said:
I have a 4g enabled Airtel sim (ported recently from vodafone) and it shows me only H or 3G.... I have switched the bands to GSM/WCDMA/.....LTEAUTO and restarted the phone also.... but speedtest.net shows 1.5mbps speed only...
Edit : I changed the band using *#*#4636#*#* and upon reboot the band returns to GSM/WCDMA/CDMA and EVDO (PRL)
Anyone know how to make it stick ??
Also, i am on locked bootloader, non rooted and 5.0.2
Click to expand...
Click to collapse
once change th band no need to restart th fone. jus keep using it. also 3G pack must be active. even thn U don't get 4G. register complaint calling 198 only if U ar in mumbai or chennai
poweratrix said:
data speed depend upon signal strength. ar U gettin 4G signal or not? tht s th question here.
now go to settings >mobile data >solt 1 network >tap gsm/utms option> inside tht does it shows gsm only/utms only/lte etc. etc.?? if so Ur ar lucky.
by th way wich city ar U from?
Click to expand...
Click to collapse
I am in Mumbai and yes, i get full signal in my office... it also shows only 3G or H...
When i tap SLOT 1 NETWORK it only shows me 3 options
PREFERRED NETWORK -- 3 options in that (GLOBAL MODE / CDMA MODE / GMS UMTS mode) --- Global mode is selected
CDMA OPTIONS - Greyed out
GSM / UMTS Options -- This has only Access point names and Network Operators (greyed out)
And ye my data is on and i'm using data continuously on a 1 gb plan....
This is the reply i got from Airtel
Dear Gregory Fernandes,
This is in reference to your email expressing inability to access 4G service on your airtel mobile **********.
We request you to follow the below mentioned steps to download the internet settings:
Step 1. SMS MO to 54321 (tollfree)
Step 2. Save the settings on your handset
Step 3. Switch off/on your handset
Internet services will be activated on your mobile within 30 minutes.
Further, we request you to latch onto 4G network in order to use 4G service.
To change the network settings in order to latch onto 3G, please follow the below mentioned simple steps:
· Go to Phone settings
· Select Network Settings/Network Mode
· Select LTE mode,
· Press OK to Save
Thank you for choosing airtel.
None of this worked as was expected.....
Best Regards,
gregferns said:
This is the reply i got from Airtel
Dear Gregory Fernandes,
This is in reference to your email expressing inability to access 4G service on your airtel mobile **********.
We request you to follow the below mentioned steps to download the internet settings:
Step 1. SMS MO to 54321 (tollfree)
Step 2. Save the settings on your handset
Step 3. Switch off/on your handset
Internet services will be activated on your mobile within 30 minutes.
Further, we request you to latch onto 4G network in order to use 4G service.
To change the network settings in order to latch onto 3G, please follow the below mentioned simple steps:
· Go to Phone settings
· Select Network Settings/Network Mode
· Select LTE mode,
· Press OK to Save
Thank you for choosing airtel.
None of this worked as was expected.....
Best Regards,
Click to expand...
Click to collapse
As far as I know, none of this will work until htc sends an update to enable 4G, like it did with the M8. It initially didn't support 4G, but an update was sent to enable it. That brought LTE under the options in network, whereas we have only 2G, 3G and CDMA. LTE should be there for LTE to work.
Also, from what I've heard via someone close, htc isn't considering the update, for them, E8 in India doesn't support 4G.
Sent from my HTC One_E8 dual sim
Silver.Shadow said:
As far as I know, none of this will work until htc sends an update to enable 4G, like it did with the M8. It initially didn't support 4G, but an update was sent to enable it. That brought LTE under the options in network, whereas we have only 2G, 3G and CDMA. LTE should be there for LTE to work.
Also, from what I've heard via someone close, htc isn't considering the update, for them, E8 in India doesn't support 4G.
Sent from my HTC One_E8 dual sim
Click to expand...
Click to collapse
Guess its time to change phones now .....
gregferns said:
Guess its time to change phones now .....
Click to expand...
Click to collapse
I'll wait. In Bangalore, 4G on 1800 Mhz band doesn't come before next year. So. More options.
Sent from my HTC One_E8 dual sim
see ths link
http://telecomtalk.info/things-you-...ing-a-4g-lte-capable-handset-in-india/116895/
it says htc one e8 will support 4G
also see gsmarena also explains abt th 4G band 4 india
poweratrix said:
see ths link
http://telecomtalk.info/things-you-...ing-a-4g-lte-capable-handset-in-india/116895/
it says htc one e8 will support 4G
also see gsmarena also explains abt th 4G band 4 india
Click to expand...
Click to collapse
No source mentioned in the article. So they may or may not be correct. As far as I know, it won't. Unless htc decide otherwise.
Sent from my HTC One_E8 dual sim
poweratrix said:
hi guys. I hav recently updated mi fone. mi fone s Indian M8Sd opj40000
now I'm on lollipop 5.0.2, software version 2.33.720.3
now 4G s available in mi town. frm airtel. currently I'm usin reliance cdma in sim1 nd airtel in sim2. mi airtel s 4G ready sim. whn I insert mi airtel 4G sim in sim1 slot. I'm not getting any 4G sign nor nothing changes. always its 3G. does ny1 usin 4G lemme know.
Click to expand...
Click to collapse
You said you've been using reliance cdma.. What speeds do you get while using it?
mi spee resuresults
these on different locations
Hi all,
I got my Mate 7 (LT-09, european version, 2gb black version, stock 4.4) about a month ago. I'm from Czech republic, so at first I thought that it can't connect to 4G just because of low 4G signal. However, I study in Edinburgh where the 4G signal should be good (my friends connect to it with no problem), but my phone still doesn't connect to 4G. I have a 4G sim card, 4G giffgaff (virtual O2 operator) goodybag, so everything should be working. But, I can only connect to H+.
Also, when I try to register to a network, I can see three options - O2 2G, O2 3G, and O2 4G, however, when I click on the O2 4G, I get an error message saying "couldn't connect to the network, choose automaticaly?"
Does anyone have a similar issue? I'm really getting desperate.
Thank you
honza-m said:
Hi all,
I got my Mate 7 (LT-09, european version, 2gb black version, stock 4.4) about a month ago. I'm from Czech republic, so at first I thought that it can't connect to 4G just because of low 4G signal. However, I study in Edinburgh where the 4G signal should be good (my friends connect to it with no problem), but my phone still doesn't connect to 4G. I have a 4G sim card, 4G giffgaff (virtual O2 operator) goodybag, so everything should be working. But, I can only connect to H+.
Also, when I try to register to a network, I can see three options - O2 2G, O2 3G, and O2 4G, however, when I click on the O2 4G, I get an error message saying "couldn't connect to the network, choose automaticaly?"
Does anyone have a similar issue? I'm really getting desperate.
Thank you
Click to expand...
Click to collapse
sometimes u got to set the right apn.i got ultra mobile with t mobile net work.the apn that the sim card has is only for 3g or h+.i got to maually set the apn ,after that i got 4g lte all the time
dc0321 said:
sometimes u got to set the right apn.i got ultra mobile with t mobile net work.the apn that the sim card has is only for 3g or h+.i got to maually set the apn ,after that i got 4g lte all the time
Click to expand...
Click to collapse
Thank you for your anwer! I had the right settings (at least I think so), but I was so desperate that I upgraded to android 5.1.1. There it didn't work as well, but after I updated the apn I got 4G! So it was probably just bad APN settings. Thank you so much, didn't realize that could be a problem.
what apn did you use , i have fast.t-mobile.com, all i get is 3g or H+ i already set it to WCDMA only for preferred network type
I used the settings from giffgaff.com website, so I suppose you should get yours at your regional t-mobile website. Just make sure that you're using the correct one, as there can be defferent apn settings for 3g and 4g (that's what happened to me, and that's why I didn't realise it was an apn problem). Hope this helps.
I have honor 6X indian variant.My 4g connection works fine when I am using Reliance Jio carrier sim card.But when i switch to my vodafone simcard i am unable get 4g data speeds.I am able to view vodafone 4g network and connect to it.But when i turn on my mobile data i am only getting 2g or 3g speed.I have talked with customer care , rechecked my vodafone internet settings they all are fine.Vodafone is set as primary sim and 4g is enabled.Even my subscription plan is 4G plan i have checked.Can anyone help me to resolve this.
Update : 11/09/17
Yesterday i got update BLN-L22C675B340 , after installing there was no immediate change. but today since morning i am able to connect to 4g network all right. Don't know if it was due to carrier issue or phone software issue but its has gone away now for good.
Maybe you live in an area where Vodafone have no band of LTE that's compatible with your device
im using idea 4g. i do get 3g speed sometime when there is no 4g signal but at my home i alway have 4g i got good signal at home.
PalakMi said:
Maybe you live in an area where Vodafone have no band of LTE that's compatible with your device
Click to expand...
Click to collapse
Vodafone keeps sending me sms like please insert your card in sim 1 slot to enjoy 4g.But I hv already kept it as my primary 4g sim.(see the screenshot, its in hindi lang)
chans.best said:
Vodafone keeps sending me sms like please insert your card in sim 1 slot to enjoy 4g.But I hv already kept it as my primary 4g sim.(see the screenshot, its in hindi lang)
Click to expand...
Click to collapse
So this makes my conclusion a logical one, Vodafone doesn't provide a 4G band that's supported by your device in the area where you live!
PalakMi said:
So this makes my conclusion a logical one, Vodafone doesn't provide a 4G band that's supported by your device in the area where you live!
Click to expand...
Click to collapse
its LTE 3 1800 for Vodafone india in mumbai.And honor 6x supports it.
chans.best said:
its LTE 3 1800 for Vodafone india in mumbai.And honor 6x supports it.
Click to expand...
Click to collapse
Really?! That's weird.
I don't know what makes the 4G not working on your device.
chans.best said:
I have honor 6X indian variant.My 4g connection works fine when I am using Reliance Jio carrier sim card.But when i switch to my vodafone simcard i am unable get 4g data speeds.I am able to view vodafone 4g network and connect to it.But when i turn on my mobile data i am only getting 2g or 3g speed.I have talked with customer care , rechecked my vodafone internet settings they all are fine.Vodafone is set as primary sim and 4g is enabled.Even my subscription plan is 4G plan i have checked.Can anyone help me to resolve this.
Click to expand...
Click to collapse
Hide the IMEI info OP.
I use Vodafone 4g in my Honor 6x 3gb variant and its working fine...
From the screenshot you provided, we're you used to set your network manually to Vodafone 3g rather than 4g network?
vsriram92 said:
I use Vodafone 4g in my Honor 6x 3gb variant and its working fine...
From the screenshot you provided, we're you used to set your network manually to Vodafone 3g rather than 4g network?
Click to expand...
Click to collapse
I have always used automatic selection.Even if i manually select vodafone 4g it will register on network but it will still connect to 3g network.
Issue gone away like magic this morning , Don't know how
Updating OP
chans.best said:
Issue gone away like magic this morning , Don't know how
Updating OP
Click to expand...
Click to collapse
That's good to hear, update the title also
chans.best said:
I have always used automatic selection.Even if i manually select vodafone 4g it will register on network but it will still connect to 3g network.
Click to expand...
Click to collapse
Does it have 4g network in your area... how about checking the same in other model.
Mine ia china variant but still all Indian sim works fine except jio volte calling but 4G is fine.