Hello,
I bought a new device, Nexus 5 from China
And I have a problem when I insert SIM regardless of which provider I have no reception (no service),
Tried to set the correct APN settings with the provider but it didn't help.
It works out only when I'm working on 2G when I return to 3G again no reception. (No LTE in my country - Israel) .
I can't find any operator after switching to 3G.
when I switch from 3G back to 2G I still can't find operator only after a restart.
Do you have any data about my problem? and how\were can I get service support in my country? Thank you.
mistaarvim said:
Hello,
I bought a new device, Nexus 5 from China
And I have a problem when I insert SIM regardless of which provider I have no reception (no service),
Tried to set the correct APN settings with the provider but it didn't help.
It works out only when I'm working on 2G when I return to 3G again no reception. (No LTE in my country - Israel) .
I can't find any operator after switching to 3G.
when I switch from 3G back to 2G I still can't find operator only after a restart.
Do you have any data about my problem? and how\were can I get service support in my country? Thank you.
Click to expand...
Click to collapse
Same problem here...anyone?
Well, depending on your operator, 3G frequenties used maybe not the same as the ones uses in China.
I know that USA LTE(4G) isn't the same as here, in France (If not I would have bought it in USA for 349$, that equals to 255€. And I bought my N5 349€ in the play store)
Try to call your operator and ask them for the frequenties they're using ?
MakDroid said:
Same problem here...anyone?
Click to expand...
Click to collapse
The problem fixed! using the last software update of Octoplus box
https://www.youtube.com/watch?v=mmNgPAlMUnk
http://octopusbox.com/
Enjoy!
mistaarvim said:
The problem fixed! using the last software update of Octoplus box
https://www.youtube.com/watch?v=mmNgPAlMUnk
http://octopusbox.com/
Enjoy!
Click to expand...
Click to collapse
Are you sure this method workd for the problem I am having? Please note that I can select 3g but its not getting any network while others have problem where they cannot select 3g. I am asking here before following the video so that I do not mess up my device.
Related
Hi,
I bought a new device, Nexus 5 D820.
And I have a problem when I insert SIM regardless of which provider I have no reception (no service),
Tried to set the correct APN settings with the provider but it didn't help.
It works out only when I'm working on 2G when I return to 3G again no reception. (No LTE in my country)
what could be the problem?
mistaarvim said:
Hi,
I bought a new device, Nexus 5 D820.
And I have a problem when I insert SIM regardless of which provider I have no reception (no service),
Tried to set the correct APN settings with the provider but it didn't help.
It works out only when I'm working on 2G when I return to 3G again no reception. (No LTE in my country)
what could be the problem?
Click to expand...
Click to collapse
In which country do you live?
GtrCraft said:
In which country do you live?
Click to expand...
Click to collapse
Israel
You tried a new sim card?
Sent by mobile telephone.
---------- Post added at 10:47 AM ---------- Previous post was at 10:46 AM ----------
I'd try factory reset incase some obscure switch is on by mistake
Sent by mobile telephone.
In Europe n Asia only D821 works.
Sent from my Nexus 5 using Tapatalk
arunmcops said:
In Europe n Asia only D821 works.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
The D820 2G and 3G should work in my country, just without LTE support.
D821 also should work includes support for LTE.
mistaarvim said:
Hi,
I bought a new device, Nexus 5 D820.
And I have a problem when I insert SIM regardless of which provider I have no reception (no service),
Tried to set the correct APN settings with the provider but it didn't help.
It works out only when I'm working on 2G when I return to 3G again no reception. (No LTE in my country)
what could be the problem?
Click to expand...
Click to collapse
Did you enable 3G in settings/More/Mobile Networks/Preferred Network? Do you have 3G coverage in your area? Tried with another simcard if you can receive 3G? Tried a data factory reset or reflash the rom?
gee2012 said:
Did you enable 3G in settings/More/Mobile Networks/Preferred Network?yes in the second that I changed it from 2G to 3G I have no signal Do you have 3G coverage in your area? yesTried with another simcard if you can receive 3G?yes Tried a data factory resetyes or reflash the romno, i'm running with the original rom?
Click to expand...
Click to collapse
what do you think I should do?
mistaarvim said:
what do you think I should do?
Click to expand...
Click to collapse
Data factory rest or reflash the factory image in fastboot, if that doesn`t help and your APN settings are correct i would RMA or claim warranty for the device, but first you could contact your operator/provider if there is an issue with their network near you or maybe you need a new simcard.
gee2012 said:
Data factory rest or reflash the factory image in fastboot, if that doesn`t help and your APN settings are correct i would RMA or claim warranty for the device, but first you could contact your operator/provider if there is an issue with their network near you.
Click to expand...
Click to collapse
I just try to do data factory
**new findings , still have problem need an expert help
I found that the IMEI inside the back cover is not the same as the IMEI outside.
I tried to flash other radios - didn't help
To flash custom ROMs and 4.4 stock - didn't help
When I'm switching to 3G I can't find any network when I switch back to 2G it still not finding any network but only after restarting the phone the 2G is working.
Any options what is wrong with my phone?
mistaarvim said:
**new findings , still have problem need an expert help
I found that the IMEI inside the back cover is not the same as the IMEI outside.
I tried to flash other radios - didn't help
To flash custom ROMs and 4.4 stock - didn't help
When I'm switching to 3G I can't find any network when I switch back to 2G it still not finding any network but only after restarting the phone the 2G is working.
Any options what is wrong with my phone?
Click to expand...
Click to collapse
The IMEI is different because your phone most probably stolen or because fo human mistake.
Maybe your operator does not allow your phone to connect to 3G networks.
I get my nexus from austria before it got released in my country. I had LTE until my operator started selling nexus 5 too, and from that day I don't have LTE.
Tapatalk-kal küldve az én Nexus 5-el
http://d3nevzfk7ii3be.cloudfront.net/igi/WJhZ3YYuYUwWTsbh.huge
on this part the metal line on the left little cut out in my phone can it cause it?
Hey guys could u please help me out as my nexus 5 is not working on Airtel, but is working on tata docomo ( I stay in Hyderabad)
I'm not able to understand as both are GSM and if the phone is working on one sim , it should accept the other too
By the way the phone is imported.
Pls help.
After inserting airtel sim, the phone connects to the signal and then loses it every second
shakticool said:
Hey guys could u please help me out as my nexus 5 is not working on Airtel, but is working on tata docomo ( I stay in Hyderabad)
I'm not able to understand as both are GSM and if the phone is working on one sim , it should accept the other too
By the way the phone is imported.
Pls help.
After inserting airtel sim, the phone connects to the signal and then loses it every second
Click to expand...
Click to collapse
have you checked the APN settings, you might wanna check online for the best configuration for your carrier
BruKnowsBest said:
have you checked the APN settings, you might wanna check online for the best configuration for your carrier
Click to expand...
Click to collapse
Bro i'm not talking about the 2g or 3g , it is not catching any signals only, it connects and disconnects continuously
shakticool said:
Bro i'm not talking about the 2g or 3g , it is not catching any signals only, it connects and disconnects continuously
Click to expand...
Click to collapse
then i got nothing fo you ... sorry dude
Did u tried any other Airtel sim card ?
Sent from my Nexus 5 using Tapatalk
Very Strange
shakticool said:
Hey guys could u please help me out as my nexus 5 is not working on Airtel, but is working on tata docomo ( I stay in Hyderabad)
I'm not able to understand as both are GSM and if the phone is working on one sim , it should accept the other too
By the way the phone is imported.
Pls help.
After inserting airtel sim, the phone connects to the signal and then loses it every second
Click to expand...
Click to collapse
I am in Bangalore. For me Tata Docomo is not working. But Airtel is working. But in Airtel i am able to get only 2G not 3G/4G.
Airtel sim connectivity issue
I have got my nexus 5 last novemeber and got it for service at an authorised service centre because of a blur screen issue. Now that issue is cleared, but i find it difficult to get a good coverage for airtel network even at places where airtel has good coverage. i have tried other sim (vodafone) as well and it works perfectly. This is not an APN issue; i have used the same airtel sim for almost one year in the same device
I took this to service centre and demanded an explanation, but they are saying other sims are working fine, and hence it is an error caused by airtel network.
I took a duplicate sim and also tried my sister's airtel sim. Both instances gave the same results of poor network connectivity.
Can anyone help??
i have tried factory reset as well... so i am almost out of options...
i have problem with my data connection. when i set the preferred network to WCDMA only and LTE only. my phone has no signal at all. i have a strong 3G connection on my other phones.
is it a baseband problem?
if it is. how to flash the correct baseband for my F350L?
or this maybe a hardware problem?
thanks guys. appreciate who will help
bartdotnet said:
i have problem with my data connection. when i set the preferred network to WCDMA only and LTE only. my phone has no signal at all. i have a strong 3G connection on my other phones.
is it a baseband problem?
if it is. how to flash the correct baseband for my F350L?
or this maybe a hardware problem?
thanks guys. appreciate who will help
Click to expand...
Click to collapse
I see that you are from Manila and using a F350L please check supported bands by your network and the supported bands of F350L if they are compatible.
i did check it and it is same bands use here. there are f350L users here with no problems using their 3G connection.
My F350L is LTE-8 other F350L are LTE-A. I suspect that this two have different band
I am having the same Problem up here in Ohio
No matter what I try I can not seem to get this phone to do anything besides just G I am running the F350S on AT&T
Please look in Dialer with 5457#*350# and activate your Bands
Still no dice
letschky said:
Please look in Dialer with 5457#*350# and activate your Bands
Click to expand...
Click to collapse
I put the Checkmarks on the bands that AT&T Supports. But I am still only getting G
I have the same problem, you have a solution ?
Hi folks, I am Nigerian and I use an LG G Pro (D838). Some days back i noticed that i had no network on my phone so I tried inserting another sim into the device and still got the same result but other devices around had network coverage. I changed the network mode to GSM only and got 2G but WCDMA only gives me nothing. I have tried other sims on GSM only mode and got 2G but when i change the mode to WCDMA only, i get nothing at all. Have also put it to GSM/WCDMA auto but keeps giving me just 2G network only. I have even had to downgrade the OS from android 5.0.1 to 4.4.2 as suggested by a friend and still got the same issue. Please, what should i do??????
Same problem overhere Lg g pro 2 though F350k
I have the same problem in Holland. I have the F350k variant) 3G is in Holland 900/2100. The phone has despite of the advertisement text !!! by selling (900/2100) 850/1900/2100. The 2100 band is the same so should work.
Tried a lot. By the way last software and Androi 5.0.1.
The Sim is not the problem, the APN setting not, ........
any suggestions?
Could it be somewhere oleh software??????
DSpartan said:
Hi folks, I am Nigerian and I use an LG G Pro (D838). Some days back i noticed that i had no network on my phone so I tried inserting another sim into the device and still got the same result but other devices around had network coverage. I changed the network mode to GSM only and got 2G but WCDMA only gives me nothing. I have tried other sims on GSM only mode and got 2G but when i change the mode to WCDMA only, i get nothing at all. Have also put it to GSM/WCDMA auto but keeps giving me just 2G network only. I have even had to downgrade the OS from android 5.0.1 to 4.4.2 as suggested by a friend and still got the same issue. Please, what should i do??????
Click to expand...
Click to collapse
Hello everybody,
I try all you change and nothink,
I think we need to change your imei, add d838 imei
I try and i give you more information.
The imie is for d838 already...how aure are you dat after chaging the imie, it will work? And how do i go about changing the imie? Thanks
http://forum.xda-developers.com/lg-g3/general/request-3g-2g-lte-d850-t3300908...guys try this link
Did you get at least UMTS/WCDMA ?
have same problem too.
tried the qpst and the instruction but it didn't recognize my phone.
i have same problem with my f350l
need qcn file to fix it. but i can't find qcn file. (
bartdotnet said:
i have problem with my data connection. when i set the preferred network to WCDMA only and LTE only. my phone has no signal at all. i have a strong 3G connection on my other phones.
is it a baseband problem?
if it is. how to flash the correct baseband for my F350L?
or this maybe a hardware problem?
thanks guys. appreciate who will help
Click to expand...
Click to collapse
Which Rom you are using?
wandy77 said:
Hello everybody,
I try all you change and nothink,
I think we need to change your imei, add d838 imei
I try and i give you more information.[/QUOT
Hello, I am from Nigeria.
I bought my LG D838 on eBay in May 2015 and was quite impressed with the performance but my pride and happiness was short lived. I woke up one morning in December 2015, and noticed I didn't have any cell reception. I checked with my siblings and I seemed to be the only one who had no cell reception on the same network as theirs.
I swapped SIMS of other networks into my phone but still to no avail but funny thing was that whenever I change network mode to 2G only, I get reception but switching back to 3G only mode gave me nothing at all...this happened a few days after I updated the OS with a 50MB patch file using OTA as prompted. I have been writing to LG since then but no reply and it has frustrated me so much as I bought this phone for about USD 398 and didn't even get to use it up to a year. I managed it on 2G while trying to contact LG about it until the Wi-Fi and Bluetooth stopped responding also. I need the NV and QCN backup file for this phone in order to get it running again…I would really love to see this beauty run again. Please help me out.
You can contact me or send the file to [email protected]. I am open to suggestions.
Thanks in anticipation.
Click to expand...
Click to collapse
I have honor 6X indian variant.My 4g connection works fine when I am using Reliance Jio carrier sim card.But when i switch to my vodafone simcard i am unable get 4g data speeds.I am able to view vodafone 4g network and connect to it.But when i turn on my mobile data i am only getting 2g or 3g speed.I have talked with customer care , rechecked my vodafone internet settings they all are fine.Vodafone is set as primary sim and 4g is enabled.Even my subscription plan is 4G plan i have checked.Can anyone help me to resolve this.
Update : 11/09/17
Yesterday i got update BLN-L22C675B340 , after installing there was no immediate change. but today since morning i am able to connect to 4g network all right. Don't know if it was due to carrier issue or phone software issue but its has gone away now for good.
Maybe you live in an area where Vodafone have no band of LTE that's compatible with your device
im using idea 4g. i do get 3g speed sometime when there is no 4g signal but at my home i alway have 4g i got good signal at home.
PalakMi said:
Maybe you live in an area where Vodafone have no band of LTE that's compatible with your device
Click to expand...
Click to collapse
Vodafone keeps sending me sms like please insert your card in sim 1 slot to enjoy 4g.But I hv already kept it as my primary 4g sim.(see the screenshot, its in hindi lang)
chans.best said:
Vodafone keeps sending me sms like please insert your card in sim 1 slot to enjoy 4g.But I hv already kept it as my primary 4g sim.(see the screenshot, its in hindi lang)
Click to expand...
Click to collapse
So this makes my conclusion a logical one, Vodafone doesn't provide a 4G band that's supported by your device in the area where you live!
PalakMi said:
So this makes my conclusion a logical one, Vodafone doesn't provide a 4G band that's supported by your device in the area where you live!
Click to expand...
Click to collapse
its LTE 3 1800 for Vodafone india in mumbai.And honor 6x supports it.
chans.best said:
its LTE 3 1800 for Vodafone india in mumbai.And honor 6x supports it.
Click to expand...
Click to collapse
Really?! That's weird.
I don't know what makes the 4G not working on your device.
chans.best said:
I have honor 6X indian variant.My 4g connection works fine when I am using Reliance Jio carrier sim card.But when i switch to my vodafone simcard i am unable get 4g data speeds.I am able to view vodafone 4g network and connect to it.But when i turn on my mobile data i am only getting 2g or 3g speed.I have talked with customer care , rechecked my vodafone internet settings they all are fine.Vodafone is set as primary sim and 4g is enabled.Even my subscription plan is 4G plan i have checked.Can anyone help me to resolve this.
Click to expand...
Click to collapse
Hide the IMEI info OP.
I use Vodafone 4g in my Honor 6x 3gb variant and its working fine...
From the screenshot you provided, we're you used to set your network manually to Vodafone 3g rather than 4g network?
vsriram92 said:
I use Vodafone 4g in my Honor 6x 3gb variant and its working fine...
From the screenshot you provided, we're you used to set your network manually to Vodafone 3g rather than 4g network?
Click to expand...
Click to collapse
I have always used automatic selection.Even if i manually select vodafone 4g it will register on network but it will still connect to 3g network.
Issue gone away like magic this morning , Don't know how
Updating OP
chans.best said:
Issue gone away like magic this morning , Don't know how
Updating OP
Click to expand...
Click to collapse
That's good to hear, update the title also
chans.best said:
I have always used automatic selection.Even if i manually select vodafone 4g it will register on network but it will still connect to 3g network.
Click to expand...
Click to collapse
Does it have 4g network in your area... how about checking the same in other model.
Mine ia china variant but still all Indian sim works fine except jio volte calling but 4G is fine.
Just got a S8+ from my brother and was having some troubles with it (can text/use data but not recieve/make calls) and found out that the cause was because the phone supported the 4G LTE band of my carrier but not the 3G band which is what my carrier uses for calls.
So how screwed am I? is there anything I can do to fix this?
Samsung Galaxy S8+
Model: SM-G9550
Version: 8.0.0.0
nidh0gg said:
Just got a S8+ from my brother and was having some troubles with it (can text/use data but not recieve/make calls) and found out that the cause was because the phone supported the 4G LTE band of my carrier but not the 3G band which is what my carrier uses for calls.
So how screwed am I? is there anything I can do to fix this?
Samsung Galaxy S8+
Model: SM-G9550
Version: 8.0.0.0
Click to expand...
Click to collapse
Try in settings - connections - mobile networks and change network mode to 2g/3g or 3g mode and see if that works.
Note: I am still on nougat so settimgs location may be slightly different on oreo.
spawnlives said:
Try in settings - connections - mobile networks and change network mode to 2g/3g or 3g mode and see if that works.
Note: I am still on nougat so settimgs location may be slightly different on oreo.
Click to expand...
Click to collapse
i've tried it and it didn't work as the specific model phone I have does not support the 3G band of my carrier (Freedom Mobile) so I can't connect to any of my carriers bands aside from the 4g LTE one
nidh0gg said:
i've tried it and it didn't work as the specific model phone I have does not support the 3G band of my carrier (Freedom Mobile) so I can't connect to any of my carriers bands aside from the 4g LTE one
Click to expand...
Click to collapse
Is this your model
https://www.sammobile.com/devices/galaxy-s8-plus/specs/SM-G9550/
If so I would get in contact with your provider and see if is compatible with there network frequencies. apart from changing providers I am not sure what you can do.
If I've done my research properly freedom mobile is Canadian region apparently there are to modes home and away have you tried the away mode
spawnlives said:
Is this your model
If so I would get in contact with your provider and see if is compatible with there network frequencies. apart from changing providers I am not sure what you can do.
If I've done my research properly freedom mobile is Canadian region apparently there are to modes home and away have you tried the away mode
Click to expand...
Click to collapse
yes that is my phone
i think away might actually work really well, how would i force it to only use away/roaming?
okay this is weird, so i turned roaming on, connected to a different carriers network (rogers) and i can text and data fine but still cannot make or recieve calls on a AWAY network....? does this mean it shouldn't be a network band problem?
it shouldnt be my sim card as my sim card works fine on my older phone fine (s7E) and i JUST got it replaced my the warranty service (to fix this problem, which it didnt). It shouldn't be the phone either as my brother put his sim back in the phone and he can make calls fine....... what is wrong here?
IT WORKED THANK YOU SO MUCH!!!
changing to rogers did not work (not sure why? maybe they use the same band is freedom)
however afterwards i changed to telus and i got calls!!
spawnlives said:
Try in settings - connections - mobile networks and change network mode to 2g/3g or 3g mode and see if that works.
Note: I am still on nougat so settimgs location may be slightly different on oreo.
Click to expand...
Click to collapse
any reason why you haven't upgraded yet??
cantenna said:
any reason why you haven't upgraded yet??
Click to expand...
Click to collapse
If you mean upgrade to Oreo I do have some minor issues at the moment nothing really major for me to worry about if I do upgrade. To save going way off topic here might be better to start a new thread or I could pm you if you like.