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Nexus 5 3G - not finding operator

Hello,
I bought a new device, Nexus 5 from China
And I have a problem when I insert SIM regardless of which provider I have no reception (no service),
Tried to set the correct APN settings with the provider but it didn't help.
It works out only when I'm working on 2G when I return to 3G again no reception. (No LTE in my country - Israel) .
I can't find any operator after switching to 3G.
when I switch from 3G back to 2G I still can't find operator only after a restart.
Do you have any data about my problem? and how\were can I get service support in my country? Thank you.

mistaarvim said:
Hello,
I bought a new device, Nexus 5 from China
And I have a problem when I insert SIM regardless of which provider I have no reception (no service),
Tried to set the correct APN settings with the provider but it didn't help.
It works out only when I'm working on 2G when I return to 3G again no reception. (No LTE in my country - Israel) .
I can't find any operator after switching to 3G.
when I switch from 3G back to 2G I still can't find operator only after a restart.
Do you have any data about my problem? and how\were can I get service support in my country? Thank you.
Click to expand...
Click to collapse
Same problem here...anyone?

Well, depending on your operator, 3G frequenties used maybe not the same as the ones uses in China.
I know that USA LTE(4G) isn't the same as here, in France (If not I would have bought it in USA for 349$, that equals to 255€. And I bought my N5 349€ in the play store)
Try to call your operator and ask them for the frequenties they're using ?

MakDroid said:
Same problem here...anyone?
Click to expand...
Click to collapse
The problem fixed! using the last software update of Octoplus box
https://www.youtube.com/watch?v=mmNgPAlMUnk
http://octopusbox.com/
Enjoy!

mistaarvim said:
The problem fixed! using the last software update of Octoplus box
https://www.youtube.com/watch?v=mmNgPAlMUnk
http://octopusbox.com/
Enjoy!
Click to expand...
Click to collapse
Are you sure this method workd for the problem I am having? Please note that I can select 3g but its not getting any network while others have problem where they cannot select 3g. I am asking here before following the video so that I do not mess up my device.

[Q] I lost LTE on AT&T

I was on a trip recently and I turned off LTE through quick tile because the place I was staying at did not have LTE. Now, I seem to be stuck on HSPA.
I reset network settings and even did a complete wipe of everything and I am still stuck on 3G. I have Preferred network type set to LTE (recommended). I am using the ATT LTE access point (screenshot attached).
Any ideas? Any way to check if it's hardware of software? I am running 44S.
I used to have LTE here and my gf's iPhone 6 has LTE in the same location.

tehcypress said:
I was on a trip recently and I turned off LTE through quick tile because the place I was staying at did not have LTE. Now, I seem to be stuck on HSPA.
I reset network settings and even did a complete wipe of everything and I am still stuck on 3G. I have Preferred network type set to LTE (recommended). I am using the ATT LTE access point (screenshot attached).
Any ideas? Any way to check if it's hardware of software? I am running 44S.
I used to have LTE here and my gf's iPhone 6 has LTE in the same location.
Click to expand...
Click to collapse
I'd think the only reason it'd be hardware is if something went belly up. Seems doubtful to me as bard hardware is fairly rare. More likely software. A few times I've lost LTE after changing out my sim card, and only the phone company doing some type of reset has 'fixed' it. Not often, but enough to be a PITA.

tehcypress said:
I was on a trip recently and I turned off LTE through quick tile because the place I was staying at did not have LTE. Now, I seem to be stuck on HSPA.
I reset network settings and even did a complete wipe of everything and I am still stuck on 3G. I have Preferred network type set to LTE (recommended). I am using the ATT LTE access point (screenshot attached).
Any ideas? Any way to check if it's hardware of software? I am running 44S.
I used to have LTE here and my gf's iPhone 6 has LTE in the same location.
Click to expand...
Click to collapse
Add "hipri" under APN Type, save, reboot & see if that helps. :fingers-crossed:

Put your sim in your gf iPhone and let it get an Att signal then put the sim back in the opo that's what I did with my phone and it worked
Sent from my A0001 using XDA Free mobile app

nasseem said:
Put your sim in your gf iPhone and let it get an Att signal then put the sim back in the opo that's what I did with my phone and it worked
Sent from my A0001 using XDA Free mobile app
Click to expand...
Click to collapse
I tried that. I also put my sim in other OPO and it got LTE. I get LTE with my sim card on OPO thats usually on t-mobile (but his sim did not get LTE on my phone). I also tried my SIM in a nexus 5 and that got LTE as well.
Im fairly sure its hardware failure

tehcypress said:
I tried that. I also put my sim in other OPO and it got LTE. I get LTE with my sim card on OPO thats usually on t-mobile (but his sim did not get LTE on my phone). I also tried my SIM in a nexus 5 and that got LTE as well.
Im fairly sure its hardware failure
Click to expand...
Click to collapse
if t mobile lte works on your opo and not at&t, im sure it's at&t issue.. Do you have a global/international opo unit?

apartmentpasig said:
if t mobile lte works on your opo and not at&t, im sure it's at&t issue.. Do you have a global/international opo unit?
Click to expand...
Click to collapse
I was not able to get LTE with the T-Mobile sim. However the other opo got LTE with my ATT sim.
I have the Global version

[Q] No 3G/LTE signal. only G

i have problem with my data connection. when i set the preferred network to WCDMA only and LTE only. my phone has no signal at all. i have a strong 3G connection on my other phones.
is it a baseband problem?
if it is. how to flash the correct baseband for my F350L?
or this maybe a hardware problem?
thanks guys. appreciate who will help

bartdotnet said:
i have problem with my data connection. when i set the preferred network to WCDMA only and LTE only. my phone has no signal at all. i have a strong 3G connection on my other phones.
is it a baseband problem?
if it is. how to flash the correct baseband for my F350L?
or this maybe a hardware problem?
thanks guys. appreciate who will help
Click to expand...
Click to collapse
I see that you are from Manila and using a F350L please check supported bands by your network and the supported bands of F350L if they are compatible.

i did check it and it is same bands use here. there are f350L users here with no problems using their 3G connection.
My F350L is LTE-8 other F350L are LTE-A. I suspect that this two have different band

I am having the same Problem up here in Ohio
No matter what I try I can not seem to get this phone to do anything besides just G I am running the F350S on AT&T

Please look in Dialer with 5457#*350# and activate your Bands

Still no dice
letschky said:
Please look in Dialer with 5457#*350# and activate your Bands
Click to expand...
Click to collapse
I put the Checkmarks on the bands that AT&T Supports. But I am still only getting G

I have the same problem, you have a solution ?

Hi folks, I am Nigerian and I use an LG G Pro (D838). Some days back i noticed that i had no network on my phone so I tried inserting another sim into the device and still got the same result but other devices around had network coverage. I changed the network mode to GSM only and got 2G but WCDMA only gives me nothing. I have tried other sims on GSM only mode and got 2G but when i change the mode to WCDMA only, i get nothing at all. Have also put it to GSM/WCDMA auto but keeps giving me just 2G network only. I have even had to downgrade the OS from android 5.0.1 to 4.4.2 as suggested by a friend and still got the same issue. Please, what should i do??????

Same problem overhere Lg g pro 2 though F350k
I have the same problem in Holland. I have the F350k variant) 3G is in Holland 900/2100. The phone has despite of the advertisement text !!! by selling (900/2100) 850/1900/2100. The 2100 band is the same so should work.
Tried a lot. By the way last software and Androi 5.0.1.
The Sim is not the problem, the APN setting not, ........
any suggestions?
Could it be somewhere oleh software??????
DSpartan said:
Hi folks, I am Nigerian and I use an LG G Pro (D838). Some days back i noticed that i had no network on my phone so I tried inserting another sim into the device and still got the same result but other devices around had network coverage. I changed the network mode to GSM only and got 2G but WCDMA only gives me nothing. I have tried other sims on GSM only mode and got 2G but when i change the mode to WCDMA only, i get nothing at all. Have also put it to GSM/WCDMA auto but keeps giving me just 2G network only. I have even had to downgrade the OS from android 5.0.1 to 4.4.2 as suggested by a friend and still got the same issue. Please, what should i do??????
Click to expand...
Click to collapse

Hello everybody,
I try all you change and nothink,
I think we need to change your imei, add d838 imei
I try and i give you more information.

The imie is for d838 already...how aure are you dat after chaging the imie, it will work? And how do i go about changing the imie? Thanks

http://forum.xda-developers.com/lg-g3/general/request-3g-2g-lte-d850-t3300908...guys try this link

Did you get at least UMTS/WCDMA ?
have same problem too.
tried the qpst and the instruction but it didn't recognize my phone.

i have same problem with my f350l
need qcn file to fix it. but i can't find qcn file. (

bartdotnet said:
i have problem with my data connection. when i set the preferred network to WCDMA only and LTE only. my phone has no signal at all. i have a strong 3G connection on my other phones.
is it a baseband problem?
if it is. how to flash the correct baseband for my F350L?
or this maybe a hardware problem?
thanks guys. appreciate who will help
Click to expand...
Click to collapse
Which Rom you are using?

wandy77 said:
Hello everybody,
I try all you change and nothink,
I think we need to change your imei, add d838 imei
I try and i give you more information.[/QUOT
Hello, I am from Nigeria.
I bought my LG D838 on eBay in May 2015 and was quite impressed with the performance but my pride and happiness was short lived. I woke up one morning in December 2015, and noticed I didn't have any cell reception. I checked with my siblings and I seemed to be the only one who had no cell reception on the same network as theirs.
I swapped SIMS of other networks into my phone but still to no avail but funny thing was that whenever I change network mode to 2G only, I get reception but switching back to 3G only mode gave me nothing at all...this happened a few days after I updated the OS with a 50MB patch file using OTA as prompted. I have been writing to LG since then but no reply and it has frustrated me so much as I bought this phone for about USD 398 and didn't even get to use it up to a year. I managed it on 2G while trying to contact LG about it until the Wi-Fi and Bluetooth stopped responding also. I need the NV and QCN backup file for this phone in order to get it running again…I would really love to see this beauty run again. Please help me out.
You can contact me or send the file to [email protected]. I am open to suggestions.
Thanks in anticipation.
Click to expand...
Click to collapse

D850 AT&T 3G not working?

I cant seem to find network selection menu WCDMA, GSM, LTE etc, neither from the menu nor from the hidden menu 3845*, any solution?

sherrypizza said:
I cant seem to find network selection menu WCDMA, GSM, LTE etc, neither from the menu nor from the hidden menu 3845*, any solution?
Click to expand...
Click to collapse
Explain more? What do you mean by 3g not working?
The D850 stock firmware has those options locked out so it's on the default of 2g/3g/LTE.
Make sure your APNs are set correctly. Is the phone on AT&T?

hyelton said:
Explain more? What do you mean by 3g not working?
The D850 stock firmware has those options locked out so it's on the default of 2g/3g/LTE.
Make sure your APNs are set correctly. Is the phone on AT&T?
Click to expand...
Click to collapse
Nope, I'm outside the USA, I had D850 before and never had problem switching networks, but I can't seem to enable WCDMA, its only working on GSM network mode.

sherrypizza said:
Nope, I'm outside the USA, I had D850 before and never had problem switching networks, but I can't seem to enable WCDMA, its only working on GSM network mode.
Click to expand...
Click to collapse
If you had a D850 stock you where never able to change that.. If you ran a custom ROM then you could had.
How do you know its only working on gsm network mode? What does data icon look like? Does it show E or 4G? Causd AT&T calls 3G 4G

hyelton said:
If you had a D850 stock you where never able to change that.. If you ran a custom ROM then you could had.
How do you know its only working on gsm network mode? What does data icon look like? Does it show E or 4G? Causd AT&T calls 3G 4G
Click to expand...
Click to collapse
It shows just E, on my previous D850, it used to show H. Now I got it pre rooted from someone and it had WCDMA option available, but when I selected WCDMA, my network signals disappeared so I flashed official Kitkat using ToT and now back to square one

sherrypizza said:
It shows just E, on my previous D850, it used to show H. Now I got it pre rooted from someone and it had WCDMA option available, but when I selected WCDMA, my network signals disappeared so I flashed official Kitkat using ToT and now back to square one
Click to expand...
Click to collapse
Just root and flash cloudy rom

hyelton said:
Just root and flash cloudy rom
Click to expand...
Click to collapse
Ok I flashed Cloudy 2.2 and got the options to select network mode but as soon as i select WCDMA or any mode other than GSM, my network signals disappears. Now what?

sherrypizza said:
Ok I flashed Cloudy 2.2 and got the options to select network mode but as soon as i select WCDMA or any mode other than GSM, my network signals disappears. Now what?
Click to expand...
Click to collapse
Well that would only mean that the phone is NOT compatible with 3G in your area/country, Your carrier, OR your APN

hyelton said:
Well that would only mean that the phone is NOT compatible with 3G in your area/country, Your carrier, OR your APN
Click to expand...
Click to collapse
By the way I had D850 few months back and 3G worked fine on it, never had this issue. APN is fine, double triple checked everything

sherrypizza said:
Ok I flashed Cloudy 2.2 and got the options to select network mode but as soon as i select WCDMA or any mode other than GSM, my network signals disappears. Now what?
Click to expand...
Click to collapse
sherrypizza said:
By the way I had D850 few months back and 3G worked fine on it, never had this issue. APN is fine, double triple checked everything
Click to expand...
Click to collapse
Like I said so your 100% sure you had a D850 though? This would rely on your carrier or sim card if the phone was indeed a D850 and worked before.

hyelton said:
Like I said so your 100% sure you had a D850 though? This would rely on your carrier or sim card if the phone was indeed a D850 and worked before.
Click to expand...
Click to collapse
Yes I'm dead sure man. This is the strangest thing happening first time ever. I just went to hidden menu 3485#*850# and even tried RAT Selection from LTE menu and selected WCDMA or WCDMA/LTE. 3G worked for like 30 secs and then again signals dropped.

sherrypizza said:
Yes I'm dead sure man. This is the strangest thing happening first time ever. I just went to hidden menu 3485#*850# and even tried RAT Selection from LTE menu and selected WCDMA or WCDMA/LTE. 3G worked for like 30 secs and then again signals dropped.
Click to expand...
Click to collapse
That sounds more like an APN or carrier problem if its doing that, That is odd though.
Have you tried calling up your carrier?

hyelton said:
That sounds more like an APN or carrier problem if its doing that, That is odd though.
Have you tried calling up your carrier?
Click to expand...
Click to collapse
Yes I did, they said its fine. I just put my sim in my colleague's cell phone and 3G worked. Lol. This is getting annoying

i had same problem 3g not working on d850
What can i do i had same issue with cloudy 2.5 and all others rom including stock kitkat
When i select wcdm only my signals disappear.i have othe one d850 its work fine.
What can i do please help me out.
Thanks.

I have the same problem.I even tried unlocking all the network bands but it still doesnt work.Did anyone manage to fix this? I currently have 3g but if i turn off my phone, i may not get it again till next week.

sherrypizza said:
I cant seem to find network selection menu WCDMA, GSM, LTE etc, neither from the menu nor from the hidden menu 3845*, any solution?
Click to expand...
Click to collapse
If you have a stock rooted ROM, the work around to unlock the network selection menu on AT&T D850 is to edit your build.prop file. Under ro.build.target_operator, you want to change AT&T to OPEN.

I have the same problem, when I put the sim in a different phone 3G works but only shows E when I put it back in my D850. I have tried everything around but nothing. When you put the phone on 3G only the network goes off and can't connect until you switch back to gsm/wcdma auto.
Any help guys.
Thanks

Hi, same probs 3g/4g not working yet factory unlocked . Need help ?

Same here also. Need an Urgent help.
only 2g is working on my unlocked d850 phone. in build.prop i changed from ATT to OPEN. It shown modes to select. i selected gsm/wcdma/lte. but there is no use.

krishna13 said:
Same here also. Need an Urgent help.
only 2g is working on my unlocked d850 phone. in build.prop i changed from ATT to OPEN. It shown modes to select. i selected gsm/wcdma/lte. but there is no use.
Click to expand...
Click to collapse
Mung321 said:
Hi, same probs 3g/4g not working yet factory unlocked . Need help ?
Click to expand...
Click to collapse
Are you sure your carrier supports the bands of the D850?

galaxy j3 prime sm-j327t1 only 2g

Hello,
I'Ve Samsung galaxy j3 prime sm-j327t1 matropcs and its shows onlu 2g / E when switching to mobile data. I've 4G enabled SIM. when I did *#0011# it show following attached img. Ive checked the band with *#2263# band set to automatic and hpsa-rel9 sounds like ok but why the hell phone still is on 2g network when enabling data.
Regards

Net_Spy said:
Hello,
I'Ve Samsung galaxy j3 prime sm-j327t1 matropcs and its shows onlu 2g / E when switching to mobile data. I've 4G enabled SIM. when I did *#0011# it show following attached img. Ive checked the band with *#2263# band set to automatic and hpsa-rel9 sounds like ok but why the hell phone still is on 2g network when enabling data.
Regards
Click to expand...
Click to collapse
verify that you are in a location that gets a good signal and that it says you get 4g lte data. then goto connection settings>mobile networks and tap on network mode and choose the option in the screenshot. if it doesnt change do a factory reset. if that fails either get the stock rom from sammobile and flash it with odin or call samsung for a replacement. also verify that theres no upgrades or problems in your area by calling customer care and that your house doesnt limit your signal. my house sometimes limits mine due to it being metal all around. in that case putting your phone in a window fixes it. if you want to avoid that contact tmobile to get a signal booster for your house. update: in the *#2263# menu make sure to choose reset on both LTE and WCDMA in disable band.

thepcwiz101 said:
verify that you are in a location that gets a good signal and that it says you get 4g lte data. then goto connection settings>mobile networks and tap on network mode and choose the option in the screenshot. if it doesnt change do a factory reset. if that fails either get the stock rom from sammobile and flash it with odin or call samsung for a replacement. also verify that theres no upgrades or problems in your area by calling customer care and that your house doesnt limit your signal. my house sometimes limits mine due to it being metal all around. in that case putting your phone in a window fixes it. if you want to avoid that contact tmobile to get a signal booster for your house. update: in the *#2263# menu make sure to choose reset on both LTE and WCDMA in disable band.
Click to expand...
Click to collapse
Well ive tried every thing even re-flashed my device but still same.
Regards
Net_Spy

Net_Spy said:
Well ive tried every thing even re-flashed my device but still same.
Regards
Net_Spy
Click to expand...
Click to collapse
Well you may need to contact samsung for a replacement.

Net_Spy said:
Hello,
I'Ve Samsung galaxy j3 prime sm-j327t1 matropcs and its shows onlu 2g / E when switching to mobile data. I've 4G enabled SIM. when I did *#0011# it show following attached img. Ive checked the band with *#2263# band set to automatic and hpsa-rel9 sounds like ok but why the hell phone still is on 2g network when enabling data.
Regards
Click to expand...
Click to collapse
It looks like we have the same problem,
After I root, unlock the phone.
Insert sim card
It will only show 2G networks.
I'm confused right now.lol
Which country are you in?
Asia? china?

GSM CHEN said:
It looks like we have the same problem,
After I root, unlock the phone.
Insert sim card
It will only show 2G networks.
I'm confused right now.lol
Which country are you in?
Asia? china?
Click to expand...
Click to collapse
Im from asia

Net_Spy said:
Im from asia
Click to expand...
Click to collapse
This phone doesn't have certain bands asia uses. you may need to buy the sm-j327u (samsungs unlocked version of this phone that can work on cdma and gsm carriers.) the sm-j327t1 was designed for the united states.

to fix this problem install (Force Lte Only).apk from play store go to phone information>Network mode>Select WCDMA ONLY!
it will fix the problem as well as you'll have all option enable i the network mode!

Net_Spy said:
Well ive tried every thing even re-flashed my device but still same.
Regards
Net_Spy
Click to expand...
Click to collapse
to fix this problem install (Force Lte Only).apk from play store go to phone information>Network mode>Select WCDMA ONLY! or *#2263# (band selection) wcdma only!
it will fix the problem as well as you'll have all option enable i the network mode!

Need some help here, still stuck on 2G. Though I don't have a T-mobile sim card, the device is said to be unlocked (by @ashyx ), so I want to use my sim card. So what am I supposed to do (I've tried everything listed here so far, no luck)?

MiiJack said:
Need some help here, still stuck on 2G. Though I don't have a T-mobile sim card, the device is said to be unlocked (by @ashyx ), so I want to use my sim card. So what am I supposed to do (I've tried everything listed here so far, no luck)?
Click to expand...
Click to collapse
Which network?

ashyx said:
Which network?
Click to expand...
Click to collapse
Orange, like in the other thread. APN set to default also, just in case.

MiiJack said:
Orange, like in the other thread. APN set to default also, just in case.
Click to expand...
Click to collapse
Have you checked which bands your network supports against the bands your device supports?
You may have to open the network settings and modify the bands if possible.
Also which firmware are you running, you may need to flash the modem from the orange firmware?

Samsung galaxy model J327u build number NRD90M.J327UUEU3ARB1
Hello,
I'Ve Samsung galaxy j3 sm-j327U and its shows onlu 2g / E when switching to mobile data and not working under LTE. I've 4G enabled SIM. when I did *#0011# it show following attached img. Ive tried to check the band with *#2263# & *#*#4636#*#* but not working this code , why the hell phone still is on 2g network when enabling data.
Regards
Smj327u
---------- Post added at 08:38 AM ---------- Previous post was at 08:29 AM ----------
Samsung galaxy model J327u build number NRD90M.J327UUEU3ARB1
Hello,
I'Ve Samsung galaxy j3 sm-j327U and its shows onlu 2g / E when switching to mobile data and not working under LTE. I've 4G enabled SIM. when I did *#0011# it show following attached img. Ive tried to check the band with *#2263# & *#*#4636#*#* but not working this code , why the hell phone still is on 2g network when enabling data.
Regards
Smj327u

Samsunngj327u said:
Hello,
I'Ve Samsung galaxy j3 sm-j327U and its shows onlu 2g / E when switching to mobile data and not working under LTE. I've 4G enabled SIM. when I did *#0011# it show following attached img. Ive tried to check the band with *#2263# & *#*#4636#*#* but not working this code , why the hell phone still is on 2g network when enabling data.
Regards
Smj327u
---------- Post added at 08:38 AM ---------- Previous post was at 08:29 AM ----------
Samsung galaxy model J327u build number NRD90M.J327UUEU3ARB1
Hello,
I'Ve Samsung galaxy j3 sm-j327U and its shows onlu 2g / E when switching to mobile data and not working under LTE. I've 4G enabled SIM. when I did *#0011# it show following attached img. Ive tried to check the band with *#2263# & *#*#4636#*#* but not working this code , why the hell phone still is on 2g network when enabling data.
Regards
Smj327u
Click to expand...
Click to collapse
It probably might be the country your in but i don't know.

Suffering with the same issue
??????? it's been almost 2 years that I'm suffering with the same problem I bought this mobile in June 2017 in LA then I came back to my country in Africa I'm suffering I've never get 3g here but in USA even LTE was running. It's a piss of loss this mobile. We have to ask Samsung to recall it.

How to fix 2G only in j3 prime and any samsung phone 100% working without flash
go youtub and search GSM SOFTWARE POINT
your problem solution in my youtub chanal
goodluck
GSM SOFTWARE POINT

Gsm software point
I dont find this channel on YouTube

I check this solution and it was worked:
*#2263# --> select no 1 band selection --> Select no 4 LTE --> Select no 0 LTE_ALL

reza_gk said:
I check this solution and it was worked:
*#2263# --> select no 1 band selection --> Select no 4 LTE --> Select no 0 LTE_ALL
Click to expand...
Click to collapse
:laugh::laugh::laugh::laugh: it worked 100% thanks Reza_gk you are genius