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Phone Responds, Screen Doesn't turn on HELP

Hey Guys!
I was wiping my phone with lysol wet wipes to clean it today and let it dry for a bit. When I picked it up it worked fine but the power button wasn't very responsive (Didn't register few times). Later on today I picked my phone up and it wouldn't turn on . At first I thought it was the power button but that works fine. I can hear my phones click and can even take a screenshot, but the screen doesn't show anything it is just black. Any help?

You mat have fried it by getting it wet I'm afraid.
I'd get it off and get it in a bag of rice for a day or 2.

KJ said:
You mat have fried it by getting it wet I'm afraid.
I'd get it off and get it in a bag of rice for a day or 2.
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Phone works fine however. It shows up on my computer, and i can view the screen via [email protected]

gigamage said:
Phone works fine however. It shows up on my computer, and i can view the screen via [email protected]
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I'd let it dry out overnight and hope for the best. Sounds like your screen got fried

jd1639 said:
I'd let it dry out overnight and hope for the best. Sounds like your screen got fried
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any need to put it in rice or is it just fine normally ?

Its too late for rice by now. Damage is done. Sorry.
Sent from my Nexus 5 using Tapatalk

Nexus 5
gigamage said:
Hey Guys!
I was wiping my phone with lysol wet wipes to clean it today and let it dry for a bit. When I picked it up it worked fine but the power button wasn't very responsive (Didn't register few times). Later on today I picked my phone up and it wouldn't turn on . At first I thought it was the power button but that works fine. I can hear my phones click and can even take a screenshot, but the screen doesn't show anything it is just black. Any help?
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Hey, man I'm having the exact same problem. I thinks it's a problem that some Nexus have because I found this video on youtube and its very similar to mine: youtube. com/watch?v=V6PtbuImXUs
No my screen it does turns on and not just stays all black, but it stays like with a lof of little dots like when there's no signal on a tv. It has been like this for over a month. I'm talking with the guys of LG for a warranty :/ Best of luck, bro! If you find any other solution, I'd be glad to know.

i left it in rice yesterday, and will take it out in a day. Will report back!

So i took it out of the rice, and put the phone back together. Nexus 5 got really hot when i tried to power it on so i just took out the battery plug to avoid any more damage. Any advice on what to do next?

gigamage said:
So i took it out of the rice, and put the phone back together. Nexus 5 got really hot when i tried to power it on so i just took out the battery plug to avoid any more damage. Any advice on what to do next?
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Visit the nearest LG service centre and let them have a look at your device and then proceed accordingly.
- Sent from an IceCold Hammerhead!

vin4yak said:
Visit the nearest LG service centre and let them have a look at your device and then proceed accordingly.
- Sent from an IceCold Hammerhead!
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I don't think LG would help much in this situation... They'll make me pay more than the phone costs.

gigamage said:
I don't think LG would help much in this situation... They'll make me pay more than the phone costs.
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The display is fried.. Possibly, the battery is affected as well by looking at your previous comment.
All you can do is, replace the damaged parts which might cost you a bomb. However, instead of doing it yourself, let LG take a look at your device first and get a quote from them! There's no harm in getting one. You will just need to pay the labour charges incurred for opening up your device and examining it.
- Sent from an IceCold Hammerhead!

quick update: I was able to flash a rom using wug fresh and it boots normally. I can take screenshots, open the camera and take pictures, speaker works fine. I'm guessing this is only a display problem now? any ideas on anything I need to do in order to test other hardware areas to check damage?

[Q] Water Damaged LG G2 Works But Won't Show Image On Screen

So like the title suggests, I have a water damaged LG G2 that won't fully work. A little back-story, I went swimming one day at the pool and while I was swimming I totally forgot my phone was still in my pocket. I was only in the water for a few minutes and realized my mistake so I quickly drove home and disassembled it. I immediately soaked it in rice for a few days but unfortunately its fried so I decided to do some tests to see if i could fix it myself. I played with it for a while, scrubbed off the corrosion, replaced the battery and the phone works now but the screen wont display an image. I put in another replacement screen but to no avail so I'm assuming it has something to do with the logic board although I'm not for sure. If anyone could shed some light on what might be the problem or help me with a solution it would be greatly appreciated :good:
thanks

irootbeer said:
So like the title suggests, I have a water damaged LG G2 that won't fully work. A little back-story, I went swimming one day at the pool and while I was swimming I totally forgot my phone was still in my pocket. I was only in the water for a few minutes and realized my mistake so I quickly drove home and disassembled it. I immediately soaked it in rice for a few days but unfortunately its fried so I decided to do some tests to see if i could fix it myself. I played with it for a while, scrubbed off the corrosion, replaced the battery and the phone works now but the screen wont display an image. I put in another replacement screen but to no avail so I'm assuming it has something to do with the logic board although I'm not for sure. If anyone could shed some light on what might be the problem or help me with a solution it would be greatly appreciated :good:
thanks
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Well, you seem to have already done the things I would have suggested. If you've already dropped in a replacement glass/digitizer/LCD assembly and it still isn't working, then I got nothing. I'd send it in to someone to have it fixed or get a new phone. That said, I was actually replacing that assembly myself this weekend after being dumb/inebriated and having my phone fall out of my pocket, cracking the glass and digitizer. One thing I noticed that I didn't expect is that even if everything is completely assembled, if you take off the back cover and turn the phone on, the phone will boot up and respond to touch, but the screen will not turn on. Looking more closely at the back cover, there are a few contacts on there so apparently you have to have the cover on for the screen to work. You could double check to see if there might still be some corrosion on the back cover on those contacts. That's about all I got though.

[Q] Nexus 5 Black Screen Issue - Really Strange

Hey Guys
New to the site and I have a quick question. I was charging my nexus 5 overnight and when I took the charger off the phone this morning everything was fine until about ten minutes after, The phone screen went black and was unresponsive its been like that ever since. Its so weird I still get notifications that I have messages and email ie the led blinks and it makes a noise and the phone still rings but obv I cant pick up as there is no option to answer.
I might add that there was some spilled water beside my phone this morning that I think may have came out of a glass of water beside my bed. It was only a tiny bit of water so I am not sure if this is the cause.
Anyway I have put the phone in a bag of rice now just in case ....has anyone have any idea what the issue may be ?

hegarty147 said:
Hey Guys
New to the site and I have a quick question. I was charging my nexus 5 overnight and when I took the charger off the phone this morning everything was fine until about ten minutes after, The phone screen went black and was unresponsive its been like that ever since. Its so weird I still get notifications that I have messages and email ie the led blinks and it makes a noise and the phone still rings but obv I cant pick up as there is no option to answer.
I might add that there was some spilled water beside my phone this morning that I think may have came out of a glass of water beside my bed. It was only a tiny bit of water so I am not sure if this is the cause.
Anyway I have put the phone in a bag of rice now just in case ....has anyone have any idea what the issue may be ?
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I remember I read something like this before but not sure where and it was water damage
[UPDATE]: I found the thread: http://forum.xda-developers.com/google-nexus-5/help/water-damaged-backlight-display-advice-t2841073

Mazen Amr said:
I remember I read something like this before but not sure where and it was water damage
[UPDATE]: I found the thread: http://forum.xda-developers.com/google-nexus-5/help/water-damaged-backlight-display-advice-t2841073
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thank you ....ya i think u may be right, Everyone always warns you about submerging ur phone bt its actually small puddle that can destroy it too

hegarty147 said:
thank you ....ya i think u may be right, Everyone always warns you about submerging ur phone bt its actually small puddle that can destroy it too
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Update- Hey Guys the rice worked ...the phone is perfect again

[Q] Moto G fell in water and stopped responding after some time

Hi,
I own a moto g which accedentally dropped in water. i took it off and it was working fine for few min. After some time i noticed some water inside my screen and my touch was not working. I left my phone for some time. After an hour when i restarted my phone my touch was working. To dry down the water, i kept my phone under shady sun light for about 2 hours. Now when i try to switch it on the led light is blinking 3 times as if it do when the battery drains. I tried to charge my phone and now the LED light is blinking and later it stopped.
my doubt is If my circuits are crashed will the LED light blink. Because i used my phone before if completely dried off.
Can any one say weather to keep hopes on my phone of getting it back or not.

I also had the same problem on the same day you faced, On 31st jan 2015, by mistake I dropped my phone inside a tub full with water, I took it out immediately it was working fine then but after 10 minutes the battery % got down from 30% to 11% suddenly, then I dried it off in the sunlight for almost 2 hours and also kept it in rice for 2 to 3 hours it worked fine but at night when I was talking to a friend the phone suddenly got disconnected and no sims detected message came up then I switched it off and tried restarting it but it never did, then I removed the sims and kept it open under the fan for the whole night and next day I went to the official service centre and handed it over to them it is now in the service centre and they told me that the motherboard is damaged, I did not mentioned anything about the water damage actually, I told them only that my phone is not restarting, since my phone is under warranty the company will provide the motherboard chip and I don't have to pay anything but the thing is that I am very sad because I had recently updated it to lollipop 5.0.2 which was amazing I was really enjoying it but suddenly this happened and I don't think my phone will be the same which it was......:crying::crying

Posted in the wrong thread.

@sivasis Also its not right to deceive moto, you dropped in water and didn't tell them. It was your fault that its damaged not theirs. That's fraud bud.
Sent from my XT1023

@alex_is_the_1 I am not blaming Motorola company the thing Is I am just sad that I had many important things in my phone and I loved my phone, the service centre people are taking a lot of time to repair it any day I call them they will just answer that it will take 10 more days and I am pissed. :crying: :crying: :crying: , I am feeling very bad without my phone actually.

sivasis said:
@alex_is_the_1 I am not blaming Motorola company the thing Is I am just sad that I had many important things in my phone and I loved my phone, the service centre people are taking a lot of time to repair it any day I call them they will just answer that it will take 10 more days and I am pissed. :crying: :crying: :crying: , I am feeling very bad without my phone actually.
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I never said you blamed them, I simply said you are deceiving them. If you look under the warranty conditions warranty is void of you caused the malfunction. Which you did by dropping it in water. It may have been an accident but moto does not legally have to fix your mess up. Understand?
Sent from my XT1023

jeevan2893 said:
Hi,
I own a moto g which accedentally dropped in water. i took it off and it was working fine for few min. After some time i noticed some water inside my screen and my touch was not working. I left my phone for some time. After an hour when i restarted my phone my touch was working. To dry down the water, i kept my phone under shady sun light for about 2 hours. Now when i try to switch it on the led light is blinking 3 times as if it do when the battery drains. I tried to charge my phone and now the LED light is blinking and later it stopped.
my doubt is If my circuits are crashed will the LED light blink. Because i used my phone before if completely dried off.
Can any one say weather to keep hopes on my phone of getting it back or not.
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Click to collapse
You must have had disassemble the device (specially the battery) first then clean it with lacquer thinner before you dry.
Or better to take it in Service Center.

@alex_is_the_1 Whatever be the matter the good thing is today I got my mobile fully repaired and I did not have to pay anything and the bad thing is it has kitkat 4.4.4 version, I have to again download that lollipop update

Moisture on port?

This damn phone keeps telling me it has moisture and won't charge. Hasn't gotten wet in weeks. Really annoying having to keep cleaning the port had this happen on my s7 toward the end before i traded it in. Any one else having constant issues with this?

You don't live in a cold or humid place do you? Could be picking up moisture from condensation. Have you gotten the port wet previously?
Also you mention cleaning the port, what are you using to clean it and how well of a job are you doing? I mean are we talking about a couple minutes making sure its thoroughly clean/dust and debris free or are we talking about a 2 second blow on the charge port and you're done?

flipq88 said:
This damn phone keeps telling me it has moisture and won't charge. Hasn't gotten wet in weeks. Really annoying having to keep cleaning the port had this happen on my s7 toward the end before i traded it in. Any one else having constant issues with this?
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Had the same issue and only a factory reset solved the problem. I used a blow dryer and it didn't help.

Best to clean your port with alcohol swabs. Gets the dirt out really well and dries up water stuck in there.
Sent from my SM-G955U using Tapatalk

xeathpk said:
You don't live in a cold or humid place do you? Could be picking up moisture from condensation. Have you gotten the port wet previously?
Also you mention cleaning the port, what are you using to clean it and how well of a job are you doing? I mean are we talking about a couple minutes making sure its thoroughly clean/dust and debris free or are we talking about a 2 second blow on the charge port and you're done?
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I've never had issues with other phones, so i doubt it's where I live. And I've been cleaning them with some cotton and even a blow dryer. Works fine for a bit but then goes back to messing up.

You say in your opening post that your phone hasnt got wet "in weeks" which leads me to believe that you did get it wet at some point? The phone is supposed to be water resistant (not waterproof) so its possible some water HAS affected your device. If not water then it might be a false positive from something else in your charge port.
Forget the dryer, try using a toothpick or some compressed (canned) air to get the port nice and cleaned out of any dust or debris.
Id say if you're still having the issue even after a good cleaning then your phone might be cooked buddy. Might be worth a shot to factory reset and see if the problems persist but other than that you might not have a choice but to get it repaired or replaced if possible.

This is defiantly a software issue, my device has never been near water and in the last week it's throwing moisture in port, a quick dey with a dryer and then rebooting and then plugging the sub lead in once it's booted works fine.
If guess the moisture sensitivity thing is either way to sensitive or does not clear after the slotted time anymore.
My port is now spotless after a good Hoover out and compressed air and a q tip soaked with IPA and around 15 mins of re drying, unplugging and re plugging a few times throws the error every single time and simply holding the device with a finger near the port can trigger the notification after a few mins.
I have been able to replicate this 2 times now and will continue to I'm also trying to find out what service throws this and if there are any tweekable variables for it if any.

Make sure your charger isn't wet. I once spilled water on my old charger connection. Luckily it was unplugged. Soaked it in alcohol and let it dry for a few days and now it works fine. Worse comes to worse, use wireless charging until you find a solution

flipq88 said:
This damn phone keeps telling me it has moisture and won't charge. Hasn't gotten wet in weeks. Really annoying having to keep cleaning the port had this happen on my s7 toward the end before i traded it in. Any one else having constant issues with this?
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I have this after my phone has been in my running arm-band for an hour.
Don't worry 'bout it.....I dodn't do anything and after 10 mins after taking it out of running arm-band, message goes away.
Matt

My phone started doing this over last few days also. Never been near water, always kept dry. Got to be a software issue, quite common issue if you search the web.
It's really annoying!

Possible solution found in my thread - https://forum.xda-developers.com/ga...ence-error-t3650910/post73271139#post73271139

matthew33 said:
I have this after my phone has been in my running arm-band for an hour.
Don't worry 'bout it.....I dodn't do anything and after 10 mins after taking it out of running arm-band, message goes away.
Matt
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Guessing you missed the part where I said it hasn't gotten wet in weeks. Ended up exchanging the phone because problem wouldn't go away

leave it under a sun lamp

I've noticed something with mine doing it and I finally connected the dots. I'll put my pinky under my phone as a support for when I am holding it and I've noticed that sensor is sensitive enough to detect the moisture from my body even though there is barely anything there. My pinky would essentially rest on the charging port covering it and I did it without thinking.
When I changed my habit all is my moisture messages went away that I thought were "random".

flipq88 said:
Guessing you missed the part where I said it hasn't gotten wet in weeks. Ended up exchanging the phone because problem wouldn't go away
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Where'd you exchange it and did they give you a new or refub?

Sailor Gerry said:
Where'd you exchange it and did they give you a new or refub?
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With tmobile. Warranty exchanges are $5. And probably a refurbed. Don't know, don't really care as long as it works

I got the same issue after exosing it to salt water, basically all I did was got some splash on the phone. I used wireless charging most of the time anyway but it's a bit annoying. Read something about salt water moisture is different so I used a syringe with tap water, sprayed on the port about 3-4x and 5 hrs laters the message disappeared. It might not work for all but at least for me this did the trick. Haven't seen the message for about a week now.

Yeah I second this... it's the dissolved salt on the interior. I cleaned it with fresh water and message went away
Sent from my SM-G955F using XDA-Developers Legacy app

Had this yesterday for a few hours without the phone getting wet at all. Rebooted and message still there, switched off the phone and plugged in the charger and it charged left it like that for a few min and switched the phone back on. The moisture message didn't come back anymore.

flipq88 said:
With tmobile. Warranty exchanges are $5. And probably a refurbed. Don't know, don't really care as long as it works
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Well, you are nuts accepting a refurb.
I got in touch with Samsung via the phone and they told me themselves, I have a 2 year warranty with Samsung as standard in the UK.....they arranged a courier to pick up my phone from my house and sent me a BRAND new one.
Warranty dude....Warranty!
Matt.