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Guys, been hanging out here long time now. First incident with about 6 month old captivate. I dropped a glass of water on my captivate yesterday. I immediately removed and took out the battery and wiped it dry. Did not see much of seeped in water so did not do the rice method. Turned on Wi-fi this morning and it says "unable to start wifi". Same with bluetooth.
Call,sms, camera everything works fine. At work, so blew dry the phone and also have kept it next to a warm laptop exhaust. Should I dismantle the phone and try to dry the swb23 chip (wifi/bt) ?
Please help guys !
stock and unrooted captivate
thelastjedi said:
Guys, been hanging out here long time now. First incident with about 6 month old captivate. I dropped a glass of water on my captivate yesterday. I immediately removed and took out the battery and wiped it dry. Did not see much of seeped in water so did not do the rice method. Turned on Wi-fi this morning and it says "unable to start wifi". Same with bluetooth.
Call,sms, camera everything works fine. At work, so blew dry the phone and also have kept it next to a warm laptop exhaust. Should I dismantle the phone and try to dry the swb23 chip (wifi/bt) ?
Please help guys !
stock and unrooted captivate
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You can't see the water that got inside. Would have been better to do the rice method before switching it back on but you should do it now nonetheless. Just be warned, you may have cooked the WiFi chip already.
Are the moisture indicators clear? If so, you should send it for warranty replacement. If not, then you can resort to opening it up, wiping the traces, etc.
ianwood said:
You can't see the water that got inside. Would have been better to do the rice method before switching it back on but you should do it now nonetheless. Just be warned, you may have cooked the WiFi chip already.
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Yeah, pretty much ^^
uggg...may be too late. If you get a significant amount of liquid on or in your phone the worst thing you can do is turn it on.
You should have:
1. immediately removed battery and placed on a paper towel.
2. immediately place phone in a bag of rice for a minimum 24 hours if not 48 before ever powering back on.
Still its worth a try....remove battery and leave in rice for 24 hours....try again....maybe it didn't fry anything when you powered it on...but you definitely need to finish getting the moisture out of the inside via the rice absorption.
I had my old tilt in a pocket submerged in a swimming pool for a good 15 minutes before realizing my blunder. When i realizing it i didn't try to turn it back on. Left it in rice for 48 hours and everything work fine (luckily the phone was powered of when i got in the pool so that probably helped avoid anything frying).
Haha, I once accidently dropped my old Samsung Epix in a bucket of water and it still booted up and worked but most of the features are dead but screen and all still works. It looked like it was wrecked. I got it replaced under my insurance which is a good thing.
Lol.....Captain Hindsight......i love South Park.......
Sent from my pocket.
swedishcancerboi said:
Lol.....Captain Hindsight......i love South Park.......
Sent from my pocket.
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funny
but being aware that you shouldn't turn on an electronic device when it is wet hardly requires hindsight though does it? =)
Thanks guys, I have put my phone in a bowl of rice hoping it will get cured.
If not, will ATT not service my phone under warranty ? I read somewhere that replacing the wifi/bt chip costs $70 with ATT. Has anyone done this here ?
Thanks all for your quick replies ! Much appreciated. I will keep everyone updated on how this issue pans out so it will help someone in the future
Tesist the urge to take out Nd test.....leave at least 24 hours without touching
Sent from my SAMSUNG-SGH-I897 using XDA App
ianwood said:
Are the moisture indicators clear? If so, you should send it for warranty replacement. If not, then you can resort to opening it up, wiping the traces, etc.
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How do I check for the moisture indicator ? Any easy steps ?
It is the white (or not so white anymore) square in the battery compartment.
bames said:
funny
but being aware that you shouldn't turn on an electronic device when it is wet hardly requires hindsight though does it? =)
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I just felt like being ornery. I think i read a "you should have....." and it just got me laughing thinking of that episode. No disrespect intended towards anyone.
swedishcancerboi said:
I just felt like being ornery. I think i read a "you should have....." and it just got me laughing thinking of that episode. No disrespect intended towards anyone.
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i know i thought it as funny haven't seen that episode in a long time...almost as good as towlie
i am just always surprised to see the posts where someone gets there phone wet (washed in laundry, dropped in toilet, spilled significant amount of liquid on it) and the first thing they did was tried to turn it back on almost immediately.
btw if your looking at the moisture indicators for warranty purposes its quite possible you have to completely open the shell. Usually they have one visible without taking the phone apart but its not uncommon to have a secondary marker inside the phone where it would be harder for someone to tamper with. Can anyone confirm where all the cappys markers are?
Been a while since I had mine apart but I don't recall seeing one inside.
newter55 said:
Been a while since I had mine apart but I don't recall seeing one inside.
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wasn't sure....my Tilt2 had one in the battery compartment and one on the motherboard that could only be seen by opening the casing
Hey guys today my One x felt in to the toilet. I was lucky enough to take the phon out of the water almost immedietlley. I tooked it out, and everything was working when i turned it on.But i was afraid of the water. So i put down the phone on the screen for it to dry on the sun.after a couple of minutes i checked my phone if everythings working and everything was still good.But then i put the phone on the back after a couple of minutes i came back the screen was flickering and got black.Put the phone back on the screen again, booted it and worked fine again.I read on the internet hoiw to fix a wet phone. And this is what ive done.I turned it off, but fastboot was on( dont know if it makes a difference).Took out the sim card, took the phone out of the case, left it on the sun for a half hour and bought some rice.Ive putted it into rice and its there for about 3-4 hours.And did i do everything good, should it work ? And when do i have to takje the phone out of the rice.Is it bad if fastboot was on.Please help.
salata1500 said:
Hey guys today my One x felt in to the toilet. I was lucky enough to take the phon out of the water almost immedietlley. I tooked it out, and everything was working when i turned it on.But i was afraid of the water. So i put down the phone on the screen for it to dry on the sun.after a couple of minutes i checked my phone if everythings working and everything was still good.But then i put the phone on the back after a couple of minutes i came back the screen was flickering and got black.Put the phone back on the screen again, booted it and worked fine again.I read on the internet hoiw to fix a wet phone. And this is what ive done.I turned it off, but fastboot was on( dont know if it makes a difference).Took out the sim card, took the phone out of the case, left it on the sun for a half hour and bought some rice.Ive putted it into rice and its there for about 3-4 hours.And did i do everything good, should it work ? And when do i have to takje the phone out of the rice.Is it bad if fastboot was on.Please help.
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Shouldn't matter if it was on fastboot, that connects to a pc.. never saw one connect to rice yet. Seriously I would have turned it off being it was still wet. Just make sure it's dry before you start using it. Water bridges the wrong gap and ur phone will short something out. Wait a full 24 hours imo.
Sent from my HTC One XL using xda premium
You should have powered off the phone completely, as soon as you took it out of the water, then dried it out as much as possible before powering on again. Having the phone on, while water is inside causes short circuits, which fry the phone.
I'd say, power off the phone completely (no Fast boot), and dry out the phone as much as you can, before powering it on again. Keep the phone in a bag of rice for a a day or 2 (or longer, if you can). Keeping it in a warm (but not hot) area might help drying, as well. Then see if it powers on. The phone might might keep working fine, or might work for a while and die. Short of taking the phone apart (not for everyone) and try to dry it out more, there isn't much else that can be done.
My wife dropped her iPhone 5 in the toilet about a month after it was released. She turned it off right after she got it out of the toilet, then took it to the Genius Bar. The Apple tech took the phone apart, and dried it best they could. She told my wife the phone might turn on, might not. Or might work for a while, then just stop working one day. No real rhyme or reason to it, and not much else you can do about it. Her phone has been working fine ever since.
---------- Post added at 01:28 PM ---------- Previous post was at 01:22 PM ----------
31ken31 said:
Shouldn't matter if it was on fastboot, that connects to a pc..
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Pretty sure he means the Sense option in Settings>Power>Fast boot; not the fastboot/adb interface.
Power off with Fast boot is not a true power off, but a deep sleep state. Might not make a huge difference. But if it were me, I would probably have turned off Fast boot in Settings before powering off and drying it.
Hmmm, what would happen if i would dry it when the phone was on.Would it be a 100 percent destroy?
No, it all depends on how much water got inside, and whether it got in a spot where it caused a short circuit. It might still be alright. But powering off completely is the safest way.
redpoint73 said:
No, it all depends on how much water got inside, and whether it got in a spot where it caused a short circuit. It might still be alright. But powering off completely is the safest way.
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Hello . I would love to thank everybody for the help and tell you what happened after i took out the one x.Firstly it was discharged but had full battery befor so i plugged it in. And after 5 minutes it turned on . And everything works good accapt one big problem .. there are stains on the displayand im not sure if they will get off my display.Does anyone know how to fix this?
salata1500 said:
Hello . I would love to thank everybody for the help and tell you what happened after i took out the one x.Firstly it was discharged but had full battery befor so i plugged it in. And after 5 minutes it turned on . And everything works good accapt one big problem .. there are stains on the displayand im not sure if they will get off my display.Does anyone know how to fix this?
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Never done this myself but saw the end result.. a guy I know propped up a hair dryer and turned it on low.. about 8-10 inches away ( adjust distance u want it warm, not burning hot.) Phone on in airplane mode. Don't need extra heat doing this. Ran hair dryer on and off for 3 days or so and the moisture slowly evaporated and display came back. This is just a suggestion, his went from horrible to very much tolerable.
Sent from my HTC One XL using xda premium
A few people here have gotten moisture under the screen glass, and I think they were able to dry it our using various methods. Warm (but not hot) air is good, and also lots of air exchange to speed evaporation. So the previously recommended blow dryer on low would work nicely, as it fits both of those descriptions. Some folks have also recommended on top of your refrigerator (almost always warm), and in front of a fan might help too.
haha skorry i know thos is late but just found the post. I put my phone in to rice for 48 hours. Took it out and there was little water under display. Everything came out and phone was just washed. Htc one x was a good phone.
Sent from my GT-N7100 using XDA Free mobile app
Hey everyone,
I wish I wasn't here under these circumstances, but yesterday my phone got drenched by the faucet when I accidentally dropped it in the sink. I turned it off right away and tried to dry it by blowing out all the holes/buttons/etc. with canned air. then (maybe stupidly) I turned the phone back on and used it the rest of the day, not really noticing that it wasn't charging when I plugged it in until later when the battery got very low and I plugged it in again and noticed that the charging symbol didn't appear.
Ultimately, what I found DID work, (at least temporarily, sometimes it still stops charging) was turning the phone off, then plugging it in, then turning it back on . When I did this, usb (and wireless) charging work, as well as the USB connection for getting files off the phone on my computer.
It's a bit odd that this is what worked, but so far, it seems to. I'm just not quite sure if there's anything else I can do other than maybe send the phone to LG for repair, or find a local shop that might be cheaper...
Just looking for any suggestions or information anyone may have to help me fix this. thanks in advance!
shorty6049 said:
Hey everyone,
I wish I wasn't here under these circumstances, but yesterday my phone got drenched by the faucet when I accidentally dropped it in the sink. I turned it off right away and tried to dry it by blowing out all the holes/buttons/etc. with canned air. then (maybe stupidly) I turned the phone back on and used it the rest of the day, not really noticing that it wasn't charging when I plugged it in until later when the battery got very low and I plugged it in again and noticed that the charging symbol didn't appear.
Ultimately, what I found DID work, (at least temporarily, sometimes it still stops charging) was turning the phone off, then plugging it in, then turning it back on . When I did this, usb (and wireless) charging work, as well as the USB connection for getting files off the phone on my computer.
It's a bit odd that this is what worked, but so far, it seems to. I'm just not quite sure if there's anything else I can do other than maybe send the phone to LG for repair, or find a local shop that might be cheaper...
Just looking for any suggestions or information anyone may have to help me fix this. thanks in advance!
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You should have not used the phone but put it turned off in a bowl of uncooked rice for a few days. Optional also removed the back and the battery if possible. You will have corrossion now and maybe worse electrical damage.
gee2012 said:
You should have not used the phone but put it turned off in a bowl of uncooked rice for a few days. Optional also removed the back and the battery if possible. You will have corrossion now and maybe worse electrical damage.
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Yeah, I recognize that it was a bad idea... but there's not much I can do about that now. I'm just trying to figure out what my best course of action going forward is.
shorty6049 said:
Yeah, I recognize that it was a bad idea... but there's not much I can do about that now. I'm just trying to figure out what my best course of action going forward is.
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Try to remove the back and battery and place it in a bowl of uncooked rice asap for 2-3 days, this will limit the damage. Your warranty will also be voided i`am afraid as the moisture indicators are colored now.
gee2012 said:
Try to remove the back and battery and place it in a bowl of uncooked rice asap for 2-3 days, this will limit the damage. Your warranty will also be voided i`am afraid as the moisture indicators are colored now.
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what do you think the chances of the moisture indicators NOT being colored would be?
I had the phone inside a bumper case which covers the sides of the phone and the back. Some water got inside the case, but maybe not enough to wet the indicators.. I'd hate to open the phone and then realize they weren't colored. I hate opening phones if possible, but that'd be the only way to know for sure , I guess...
I'm working on getting my hands on a back up phone to use currently , but I hate to see the condition of this one get worse... (my nexus 4 that I was going to use as a backup hasn't wanted to power on in a couple months after I botched Rom flashing attempt and subsequent failure to accept a charge)
shorty6049 said:
what do you think the chances of the moisture indicators NOT being colored would be?
I had the phone inside a bumper case which covers the sides of the phone and the back. Some water got inside the case, but maybe not enough to wet the indicators.. I'd hate to open the phone and then realize they weren't colored. I hate opening phones if possible, but that'd be the only way to know for sure , I guess...
I'm working on getting my hands on a back up phone to use currently , but I hate to see the condition of this one get worse... (my nexus 4 that I was going to use as a backup hasn't wanted to power on in a couple months after I botched Rom flashing attempt and subsequent failure to accept a charge)
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Water goes through the tiniest cracks and openings so i guess the indicators are colored. Only one sure way to find out and that is looking inside the phone. Look on YouTube for a Nexus 5 iFixit dissasembly video.
Opening up the phone doesn't really void the warranty. Breaking something while opening it does. You still had the headphone jack and the usb port open right? That means water got in and tripped the sensors. This is pretty much guaranteed. IMO, those sensors are too sensitive. Just using the phone in a humid place (bathroom while shower is running) trips them.
If everything works fine just try a wireless charger
Sent from my Nexus 5 using Tapatalk
The fact that your charging doesn't work reliably anymore probably means the moisture indicators would be coloured... I've had phones where the water didn't damage it at all and they still were
Sent from my Nexus 5 using Tapatalk
Somehow, my wife managed to drop her phone in the toilet yesterday. For whatever reason, she was pulling her phone out of her pocket while facing the toilet and it slipped out of her hand and into the abyss...
She said it wasn't in there long, but it only takes nanoseconds for a submerged phone to die.... I didn't know about this until much later in the evening. She was using her phone next to me and I noticed it had the headset icon in the notification bar and asked her if that was some new app or something. That's when she told me what happened. She said she dried it off as good as she could and didnt notice any issues with the phone..
I took the phone out of the case to find it had been sitting in a shallow pool of water all day. We turned it off and left it in a sealed ziplock bag of rice with the air sucked out, and noticed the phone making a hissing sound as it was being put into the bag. Took it out this morning, and now the phone will not turn on at all, nor will it respond to adb when connected to a PC. The LED does light up when plugged into a USB cable.
I guess all i need to know is ... Is this a lost cause at this point? I'm getting a gently used Motorola Razr 4G from someone on Craiglist so she'll have something to use, but if this one is fixable, I'd be curious to get it working.
The hissing sound came from the lower portion of the phone, so I'm wondering if the water moving when we pulled the phone from the case got in there and fried the battery and whatever else.
Any helpful info appreciated. Or even if it's a lost cause... Just want to be sure before tossing or putting a bullet through this thing.
Thanks
Hmm not sure. If it won't turn on I guess it'd be a list cause. But I'd suggest always leave a Water phone in rice atleast 2-3 days. I left my m8 in heavy rain for an hour" was playing Bball and forgot about it lol" with the phone facing up and after 2 days haven't had a prob since but submerged is a different ball game. I've personanly dropped a couple phones in toilet and all died just my experience. Btw everytime I have a phone die I always get a droid Razer off Craigslist lol just a great phone for a couple months
Sent from my One M8 using XDA Free mobile app
myk.robinson said:
Somehow, my wife managed to drop her phone in the toilet yesterday. For whatever reason, she was pulling her phone out of her pocket while facing the toilet and it slipped out of her hand and into the abyss...
She said it wasn't in there long, but it only takes nanoseconds for a submerged phone to die.... I didn't know about this until much later in the evening. She was using her phone next to me and I noticed it had the headset icon in the notification bar and asked her if that was some new app or something. That's when she told me what happened. She said she dried it off as good as she could and didnt notice any issues with the phone..
I took the phone out of the case to find it had been sitting in a shallow pool of water all day. We turned it off and left it in a sealed ziplock bag of rice with the air sucked out, and noticed the phone making a hissing sound as it was being put into the bag. Took it out this morning, and now the phone will not turn on at all, nor will it respond to adb when connected to a PC. The LED does light up when plugged into a USB cable.
I guess all i need to know is ... Is this a lost cause at this point? I'm getting a gently used Motorola Razr 4G from someone on Craiglist so she'll have something to use, but if this one is fixable, I'd be curious to get it working.
The hissing sound came from the lower portion of the phone, so I'm wondering if the water moving when we pulled the phone from the case got in there and fried the battery and whatever else.
Any helpful info appreciated. Or even if it's a lost cause... Just want to be sure before tossing or putting a bullet through this thing.
Thanks
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I'm guessing no insurance on the device? Call HTC and ask them if they'll help you with their HTC Advantage
Sent from my Big Red M8
It's most likely dead. If a phone gets dropped in water while it's still on, water gets into the boards and shorts things out. IF she would have immediately turned it off and put it in rice, there might have been a chance. But since she used it while there was water inside the phone, who know what could have shorted out.
I guess this video is bogus.
All New HTC One (M8) Water Test Water Resistant?: http://youtu.be/uK1NF-Aukzo
Sent from my HTC6525LVW using Tapatalk
Lodingi said:
I guess this video is bogus.
All New HTC One (M8) Water Test Water Resistant?: http://youtu.be/uK1NF-Aukzo
Sent from my HTC6525LVW using Tapatalk
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I wouldn't call it bogus, just lucky.
The phone doesn't have any way of keeping water out, some phones will survive water submersion and some won't. This is the case for any phone model.
This damn phone keeps telling me it has moisture and won't charge. Hasn't gotten wet in weeks. Really annoying having to keep cleaning the port had this happen on my s7 toward the end before i traded it in. Any one else having constant issues with this?
You don't live in a cold or humid place do you? Could be picking up moisture from condensation. Have you gotten the port wet previously?
Also you mention cleaning the port, what are you using to clean it and how well of a job are you doing? I mean are we talking about a couple minutes making sure its thoroughly clean/dust and debris free or are we talking about a 2 second blow on the charge port and you're done?
flipq88 said:
This damn phone keeps telling me it has moisture and won't charge. Hasn't gotten wet in weeks. Really annoying having to keep cleaning the port had this happen on my s7 toward the end before i traded it in. Any one else having constant issues with this?
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Had the same issue and only a factory reset solved the problem. I used a blow dryer and it didn't help.
Best to clean your port with alcohol swabs. Gets the dirt out really well and dries up water stuck in there.
Sent from my SM-G955U using Tapatalk
xeathpk said:
You don't live in a cold or humid place do you? Could be picking up moisture from condensation. Have you gotten the port wet previously?
Also you mention cleaning the port, what are you using to clean it and how well of a job are you doing? I mean are we talking about a couple minutes making sure its thoroughly clean/dust and debris free or are we talking about a 2 second blow on the charge port and you're done?
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I've never had issues with other phones, so i doubt it's where I live. And I've been cleaning them with some cotton and even a blow dryer. Works fine for a bit but then goes back to messing up.
You say in your opening post that your phone hasnt got wet "in weeks" which leads me to believe that you did get it wet at some point? The phone is supposed to be water resistant (not waterproof) so its possible some water HAS affected your device. If not water then it might be a false positive from something else in your charge port.
Forget the dryer, try using a toothpick or some compressed (canned) air to get the port nice and cleaned out of any dust or debris.
Id say if you're still having the issue even after a good cleaning then your phone might be cooked buddy. Might be worth a shot to factory reset and see if the problems persist but other than that you might not have a choice but to get it repaired or replaced if possible.
This is defiantly a software issue, my device has never been near water and in the last week it's throwing moisture in port, a quick dey with a dryer and then rebooting and then plugging the sub lead in once it's booted works fine.
If guess the moisture sensitivity thing is either way to sensitive or does not clear after the slotted time anymore.
My port is now spotless after a good Hoover out and compressed air and a q tip soaked with IPA and around 15 mins of re drying, unplugging and re plugging a few times throws the error every single time and simply holding the device with a finger near the port can trigger the notification after a few mins.
I have been able to replicate this 2 times now and will continue to I'm also trying to find out what service throws this and if there are any tweekable variables for it if any.
Make sure your charger isn't wet. I once spilled water on my old charger connection. Luckily it was unplugged. Soaked it in alcohol and let it dry for a few days and now it works fine. Worse comes to worse, use wireless charging until you find a solution
flipq88 said:
This damn phone keeps telling me it has moisture and won't charge. Hasn't gotten wet in weeks. Really annoying having to keep cleaning the port had this happen on my s7 toward the end before i traded it in. Any one else having constant issues with this?
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Click to collapse
I have this after my phone has been in my running arm-band for an hour.
Don't worry 'bout it.....I dodn't do anything and after 10 mins after taking it out of running arm-band, message goes away.
Matt
My phone started doing this over last few days also. Never been near water, always kept dry. Got to be a software issue, quite common issue if you search the web.
It's really annoying!
Possible solution found in my thread - https://forum.xda-developers.com/ga...ence-error-t3650910/post73271139#post73271139
matthew33 said:
I have this after my phone has been in my running arm-band for an hour.
Don't worry 'bout it.....I dodn't do anything and after 10 mins after taking it out of running arm-band, message goes away.
Matt
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Guessing you missed the part where I said it hasn't gotten wet in weeks. Ended up exchanging the phone because problem wouldn't go away
leave it under a sun lamp
I've noticed something with mine doing it and I finally connected the dots. I'll put my pinky under my phone as a support for when I am holding it and I've noticed that sensor is sensitive enough to detect the moisture from my body even though there is barely anything there. My pinky would essentially rest on the charging port covering it and I did it without thinking.
When I changed my habit all is my moisture messages went away that I thought were "random".
flipq88 said:
Guessing you missed the part where I said it hasn't gotten wet in weeks. Ended up exchanging the phone because problem wouldn't go away
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Where'd you exchange it and did they give you a new or refub?
Sailor Gerry said:
Where'd you exchange it and did they give you a new or refub?
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With tmobile. Warranty exchanges are $5. And probably a refurbed. Don't know, don't really care as long as it works
I got the same issue after exosing it to salt water, basically all I did was got some splash on the phone. I used wireless charging most of the time anyway but it's a bit annoying. Read something about salt water moisture is different so I used a syringe with tap water, sprayed on the port about 3-4x and 5 hrs laters the message disappeared. It might not work for all but at least for me this did the trick. Haven't seen the message for about a week now.
Yeah I second this... it's the dissolved salt on the interior. I cleaned it with fresh water and message went away
Sent from my SM-G955F using XDA-Developers Legacy app
Had this yesterday for a few hours without the phone getting wet at all. Rebooted and message still there, switched off the phone and plugged in the charger and it charged left it like that for a few min and switched the phone back on. The moisture message didn't come back anymore.
flipq88 said:
With tmobile. Warranty exchanges are $5. And probably a refurbed. Don't know, don't really care as long as it works
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Click to collapse
Well, you are nuts accepting a refurb.
I got in touch with Samsung via the phone and they told me themselves, I have a 2 year warranty with Samsung as standard in the UK.....they arranged a courier to pick up my phone from my house and sent me a BRAND new one.
Warranty dude....Warranty!
Matt.