Phone Responds, Screen Doesn't turn on HELP - Nexus 5 Q&A, Help & Troubleshooting

Hey Guys!
I was wiping my phone with lysol wet wipes to clean it today and let it dry for a bit. When I picked it up it worked fine but the power button wasn't very responsive (Didn't register few times). Later on today I picked my phone up and it wouldn't turn on . At first I thought it was the power button but that works fine. I can hear my phones click and can even take a screenshot, but the screen doesn't show anything it is just black. Any help?

You mat have fried it by getting it wet I'm afraid.
I'd get it off and get it in a bag of rice for a day or 2.

KJ said:
You mat have fried it by getting it wet I'm afraid.
I'd get it off and get it in a bag of rice for a day or 2.
Click to expand...
Click to collapse
Phone works fine however. It shows up on my computer, and i can view the screen via [email protected]

gigamage said:
Phone works fine however. It shows up on my computer, and i can view the screen via [email protected]
Click to expand...
Click to collapse
I'd let it dry out overnight and hope for the best. Sounds like your screen got fried

jd1639 said:
I'd let it dry out overnight and hope for the best. Sounds like your screen got fried
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Click to collapse
any need to put it in rice or is it just fine normally ?

Its too late for rice by now. Damage is done. Sorry.
Sent from my Nexus 5 using Tapatalk

Nexus 5
gigamage said:
Hey Guys!
I was wiping my phone with lysol wet wipes to clean it today and let it dry for a bit. When I picked it up it worked fine but the power button wasn't very responsive (Didn't register few times). Later on today I picked my phone up and it wouldn't turn on . At first I thought it was the power button but that works fine. I can hear my phones click and can even take a screenshot, but the screen doesn't show anything it is just black. Any help?
Click to expand...
Click to collapse
Hey, man I'm having the exact same problem. I thinks it's a problem that some Nexus have because I found this video on youtube and its very similar to mine: youtube. com/watch?v=V6PtbuImXUs
No my screen it does turns on and not just stays all black, but it stays like with a lof of little dots like when there's no signal on a tv. It has been like this for over a month. I'm talking with the guys of LG for a warranty :/ Best of luck, bro! If you find any other solution, I'd be glad to know.

i left it in rice yesterday, and will take it out in a day. Will report back!

So i took it out of the rice, and put the phone back together. Nexus 5 got really hot when i tried to power it on so i just took out the battery plug to avoid any more damage. Any advice on what to do next?

gigamage said:
So i took it out of the rice, and put the phone back together. Nexus 5 got really hot when i tried to power it on so i just took out the battery plug to avoid any more damage. Any advice on what to do next?
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Click to collapse
Visit the nearest LG service centre and let them have a look at your device and then proceed accordingly.
- Sent from an IceCold Hammerhead!

vin4yak said:
Visit the nearest LG service centre and let them have a look at your device and then proceed accordingly.
- Sent from an IceCold Hammerhead!
Click to expand...
Click to collapse
I don't think LG would help much in this situation... They'll make me pay more than the phone costs.

gigamage said:
I don't think LG would help much in this situation... They'll make me pay more than the phone costs.
Click to expand...
Click to collapse
The display is fried.. Possibly, the battery is affected as well by looking at your previous comment.
All you can do is, replace the damaged parts which might cost you a bomb. However, instead of doing it yourself, let LG take a look at your device first and get a quote from them! There's no harm in getting one. You will just need to pay the labour charges incurred for opening up your device and examining it.
- Sent from an IceCold Hammerhead!

quick update: I was able to flash a rom using wug fresh and it boots normally. I can take screenshots, open the camera and take pictures, speaker works fine. I'm guessing this is only a display problem now? any ideas on anything I need to do in order to test other hardware areas to check damage?

Related

[Q] screen isnt working properly

The problem is i bought a phone from ebay with this description
Beautiful HTC Sensation
perfect pristine screen. This unit comes with no battery and a small spot on water damage indicator but has never been submerged or dropped in water (i.e. toilet/pool/puddle). To be perfectly honest I think its from having the phone on the bathroom counter while showering. Otherwise I actually heard these can appear as "damaged" from simply being in someone's pocket because of sweat or atmospheric moisture.
This phone is sold by me as working without question, however in this case I am accepting returns if it does not function properly or you are not happy. Returns withing 5 days, buyer pays return shipping. I went to T-mobile and a Batterytown looking for a battery to keep this phone for myself but batteries are no longer available.
Click to expand...
Click to collapse
I used my battery from another sensation and the display doesnt light up. I can remotely make out that the screen shows the clock and everything but it is extremely dim. also the phone was heating up in 5 minutes
What is wrong should i return it?
muneebrocks said:
The problem is i bought a phone from ebay with this description
I used my battery from another sensation and the display doesnt light up. I can remotely make out that the screen shows the clock and everything but it is extremely dim. also the phone was heating up in 5 minutes
What is wrong should i return it?
Click to expand...
Click to collapse
Yes it seems to have water damage to lcd.
try factory reset..
.if that doesnt sort things out..best bet is to return it.
murtazasamiwala said:
Yes it seems to have water damage to lcd.
try factory reset..
.if that doesnt sort things out..best bet is to return it.
Click to expand...
Click to collapse
I tried a factory reset it doesnt help
I will email the seller for a return
thanks for your help

[Q] Nexus 5 exposed to water

Hello Guys
A while ago i received my N5 and i really enjoyed it! 2 days, i drop the thing in the toilet. :crying:
Okay so my insurance wont cover it and the phone has dryed in Rice and i followed all the advices that were online.
Tho i couldnt remove the batteri and i know this is a crucial point since the current+water will destroy the circuits.
Now my phone either wont start, or sometimes it will try to boot showing the google logo and then crashing (it cant enter the OS).
Is it worth trying to repair the thing? I dont think it will be a problem for me to change a circuit board og replace another part, but since i dont have any experience with phones i dont know what part i should start with.
The phone costs 580 dollars here in Denmark where i live.
Is it worth it ?
Regards Jesper
You can open it up, get some rubbing alcohol and submerge the board into the rubbing alcohol. Use a soft tooth brush and scrub the board. Usually the board gets corrosion/dirt from the water. Once thoroughly clean put a blow dryer to it (use medium to no heat. DO NOT PUT THE BATTERY IN THE ALCOHOL. ONLY THE BOARD!
I've tried this before and it worked like a charm when my Galaxy Nexus had water damage.
Sent from my Nexus 5 using XDA Premium 4 mobile app
OuncE718 said:
You can open it up, get some rubbing alcohol and submerge the board into the rubbing alcohol. Use a soft tooth brush and scrub the board. Usually the board gets corrosion/dirt from the water. Once thoroughly clean put a blow dryer to it (use medium to no heat. DO NOT PUT THE BATTERY IN THE ALCOHOL. ONLY THE BOARD!
I've tried this before and it worked like a charm when my Galaxy Nexus had water damage.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks ! I will grab a repar kit tomorrow and then try what you suggested! sounds like a good idea.
regards
---------- Post added at 12:18 PM ---------- Previous post was at 12:16 PM ----------
ProfessorJ said:
Thanks ! I will grab a repar kit tomorrow and then try what you suggested! sounds like a good idea.
regards
Click to expand...
Click to collapse
You're welcome. You can watch a few videos on YouTube to see what I mean.
Sent from my Nexus 5 using XDA Premium 4 mobile app
OuncE718 said:
---------- Post added at 12:18 PM ---------- Previous post was at 12:16 PM ----------
You're welcome. You can watch a few videos on YouTube to see what I mean.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Out of curiosity could you link a video? doesnt have to be the N5 Board
ProfessorJ said:
Hello Guys
A while ago i received my N5 and i really enjoyed it! 2 days, i drop the thing in the toilet. :crying:
Okay so my insurance wont cover it and the phone has dryed in Rice and i followed all the advices that were online.
Tho i couldnt remove the batteri and i know this is a crucial point since the current+water will destroy the circuits.
Now my phone either wont start, or sometimes it will try to boot showing the google logo and then crashing (it cant enter the OS).
Is it worth trying to repair the thing? I dont think it will be a problem for me to change a circuit board og replace another part, but since i dont have any experience with phones i dont know what part i should start with.
The phone costs 580 dollars here in Denmark where i live.
Is it worth it ?
Regards Jesper
Click to expand...
Click to collapse
As soon as you dropped it in water you should have turned it off and left it off for days and possibly even took a hairdryer to it or let it sit in front of the heat vent.
Number one mistake is trying to turn it on. If anybody else drops the nexus in water. Because it has no removable battery cover. Rice won't do the trick. It would take way too long and the water would have already rusted the metal components and trashed all the pop connectors. If you drop the phone is water. Quickly take the entire phone apart. Than put all the pieces in rice. That will allow the rice to actually absorb the left over water. YouTube "nexus 5 tear down". Its always a good thing to know how to do this.
Sent from my Nexus 5 using xda app-developers app
I just finished assembling the Nexus again and im a very happy man!
After disasembling the phone i found that the top board was very teared by the water and it was clear how some of the sockets had poor or no connection.
I used pure alchol (Dunno what its called in english) and a small toothbrush to clean the board. I dryed the board with a hair dryer on cold setting to avoid over heating the CPU parts. Now the phone works! and it doesnt look like it has any pearment faults or flaws. Even the display is normal and all my previous settings and the OS was intact. Thanks for the help everybody! and yes the best thing to do is remove the powersource and dry the boards individually if exposed to water
Best regards Jesper
ProfessorJ said:
I just finished assembling the Nexus again and im a very happy man!
After disasembling the phone i found that the top board was very teared by the water and it was clear how some of the sockets had poor or no connection.
I used pure alchol (Dunno what its called in english) and a small toothbrush to clean the board. I dryed the board with a hair dryer on cold setting to avoid over heating the CPU parts. Now the phone works! and it doesnt look like it has any pearment faults or flaws. Even the display is normal and all my previous settings and the OS was intact. Thanks for the help everybody! and yes the best thing to do is remove the powersource and dry the boards individually if exposed to water
Best regards Jesper
Click to expand...
Click to collapse
Bravo!
Sent from my Nexus 5 using xda app-developers app
ProfessorJ said:
I just finished assembling the Nexus again and im a very happy man!
After disasembling the phone i found that the top board was very teared by the water and it was clear how some of the sockets had poor or no connection.
I used pure alchol (Dunno what its called in english) and a small toothbrush to clean the board. I dryed the board with a hair dryer on cold setting to avoid over heating the CPU parts. Now the phone works! and it doesnt look like it has any pearment faults or flaws. Even the display is normal and all my previous settings and the OS was intact. Thanks for the help everybody! and yes the best thing to do is remove the powersource and dry the boards individually if exposed to water
Best regards Jesper
Click to expand...
Click to collapse
I'm glad I could help. Now please help me and hit the thanks button.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Hey guys. I followed the instructions and have gotten my phone to power. Problem is when it goes from the power up screen that say "Google" to the colored balls, the balls freeze and it goes back to "Google" and freezing there. Any ideas on what I can do to get it to boot?
I just need it to boot long enough to retrieve my pictures and this hot chick's number I got right before the phone was dropped in the pool. Thanks.
edit: When I hold Volume Down/Power, I can get it to the bootloader. Anything I can do from here to salvage my stuff? I'm not familiar with bootloader options. Plugged into my computer, I can hear my PC make the noise as though it's connected which typically then leads to the phone's drive being accessible on the computer however it then immediately makes the noise of the phone being disconnected.
I believe I am having the same problem as you. I briefly dropped it into a creek for no more than a few seconds. That was enough to make the display unresponsive to touch. I was able to power down and quickly did so.
Unfortunately I wasn't near any rice immediately (motorcycle) so I put the phone in my mesh jacket in 100F weather and hoped for the best. I left it off at this point. When I got home I turned it back on (stupid I know) and the N5 didn't boot, only stopped at "Google" boot. I powered down the phone and rebooted, this time it worked. A quick checkup showed the external speaker didn't work for Play music, but did work for T-mobile visual voicemail. Also, the earpiece didn't work when I attempted to make calls.
At this point I realize I probably screwed up the phone big time. Once I realized not all components were working I put the phone in a ziplock bag with brown rice new from the store. I guess I'll let it sit for 48 hours and then attempt again. If it doesn't work, I'll attempt taking the phone apart and cleaning each part. And I'm really only going to attempt that because this phone isn't even paid off!!
These phones need to be made tougher! I am losing hope that there's any chance of my phone surviving at this point.
jaymzb0nd said:
Hey guys. I followed the instructions and have gotten my phone to power. Problem is when it goes from the power up screen that say "Google" to the colored balls, the balls freeze and it goes back to "Google" and freezing there. Any ideas on what I can do to get it to boot?
I just need it to boot long enough to retrieve my pictures and this hot chick's number I got right before the phone was dropped in the pool. Thanks.
edit: When I hold Volume Down/Power, I can get it to the bootloader. Anything I can do from here to salvage my stuff? I'm not familiar with bootloader options. Plugged into my computer, I can hear my PC make the noise as though it's connected which typically then leads to the phone's drive being accessible on the computer however it then immediately makes the noise of the phone being disconnected.
Click to expand...
Click to collapse
Nexus 5 Water damaged
OuncE718 said:
You can open it up, get some rubbing alcohol and submerge the board into the rubbing alcohol. Use a soft tooth brush and scrub the board. Usually the board gets corrosion/dirt from the water. Once thoroughly clean put a blow dryer to it (use medium to no heat. DO NOT PUT THE BATTERY IN THE ALCOHOL. ONLY THE BOARD!
I've tried this before and it worked like a charm when my Galaxy Nexus had water damage.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I dropped my nexus 5 in the pool while I was on vacation. When i came home i clean all the parts with rubbing alcohol, my phone worked! A day later i tried again but my phone froze on the start-up screen (with the magical floaty balls) and i haven't been able to turn on my phone since i got it to work. What should i do? is it worth saving? PLEASE HELP!!!:crying::crying::crying:
Nexus 5 Water damaged
Hi guyz,
I need some help, lately my nexus 5 was been water damaged. I immediately follow OuncE718 suggestion but I still experiencing problem. When I press on the phone I can feel the vibration but Google-boot logo will not display and it will only display a white-dim light in the bottom part of the screen. I tried to connect it in a Windows computer it will be recognised as a Nexus 5 phone. Does it mean I had to replace my LCD.?
John
Cheers
tolmike23 said:
Hi guyz,
I need some help, lately my nexus 5 was been water damaged. I immediately follow OuncE718 suggestion but I still experiencing problem. When I press on the phone I can feel the vibration but Google-boot logo will not display and it will only display a white-dim light in the bottom part of the screen. I tried to connect it in a Windows computer it will be recognised as a Nexus 5 phone. Does it mean I had to replace my LCD.?
John
Cheers
Click to expand...
Click to collapse
Who knows what damage did the water do? If the corrosion sets in, your device will be hosed for sure.
It's really a fools errand to fix water damaged phones as no one can be sure the extent of the damage.
If you take it to a service centre, they'll most probably replace the lcd + mobo which will cost a bomb.
- Sent from an IceCold Hammerhead!
vin4yak said:
Who knows what damage did the water do? If the corrosion sets in, your device will be hosed for sure.
It's really a fools errand to fix water damaged phones as no one can be sure the extent of the damage.
If you take it to a service centre, they'll most probably replace the lcd + mobo which will cost a bomb.
- Sent from an IceCold Hammerhead!
Click to expand...
Click to collapse
Thanks vin4yak I probably buy a new LCD as I have no choice it is really a bomb!.
tolmike23 said:
Thanks vin4yak I probably buy a new LCD as I have no choice it is really a bomb!.
Click to expand...
Click to collapse
If you buy a new LCD, how will you know the Motherboard still works? Then what if you have to buy new motherboard?
Cut your losses. Replace the whole phone. Then get insurance
This ^
Spending money on a water damaged device is usually money wasted. Cause there's usually more things wrecked you find out along the way.
Save the money to go towards a new device.
I had the same problem, I used all the methods that I've read with no solution, my last hope is that the battery got damaged, is there a chance that maybe the battery is the problem? I can get a replacement for 20 dollars, but what do you think? thanks
saman0suke1 said:
I had the same problem, I used all the methods that I've read with no solution, my last hope is that the battery got damaged, is there a chance that maybe the battery is the problem? I can get a replacement for 20 dollars, but what do you think? thanks
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=56142150

[Q] Yet another Nexus 5 dunked in water. Trouble shooting help please.

Little toddler nephew threw it in a pitcher of water. Sister dried it with a blow dryer and she couldn't get it started to so asked me to try so here I am. She tried to turn it on once about a MONTH ago but nothing since. I'm not sure where to start the trouble shooting so any help would be appreciated. I've taken apart a few devices so I'll be doing that shortly as well.
1) I THINK it's charging but there's no charge indicator at all. A red light came on the first time I plugged it in very briefly but it never came back on again. I'm guessing it's not the battery.
2) I've tried all the button combo to try to get it in various modes, no joy here.
3) The phone vibrates when I hold the power button ( or various button combo ) but the screen doesn't come on.
4) Computer ( Win 8) sees the phone as Nexus 5 but when I click on it, it's blank. The properties show me, LGE, Firmware 1.0, and its serial number. Power source: Battery
5) Several times that I've tried the button combos it would play a little jingle. I'm guessing it's a default LG jingle.
Any suggestions on what the problem will be ? I will probably dunk the thing into alcohol once I take it apart. I'm guessing the display would be the obvious guess but it's a bit pricy to buy just to find out that it's not the screen.
Thanks .
Ahh.. Aren't you suppose to NOT turn it on? You shouldve disassembled it first and extracted the battery then clean and dry. I surely hope it hasn't caused any short circuits from all those multiple tries.
Also the Nexus 5 does not produce any boot sounds.
Sent from my Nexus 5 using Tapatalk
1) hairdryer - big no. Made it worse.
2) turning it on - big no. Made it worse
In short, don't waste any time on this handset
Sent from my Nexus 5 using Tapatalk
If you didnt let it dry for at least 24hr min before turning it, then its as good as dead... you maybe be lucky that half the things work but over time, you will find it frustrating not having able to use the full features..
i hope the next nexus is water resistant
rootSU said:
1) hairdryer - big no. Made it worse.
2) turning it on - big no. Made it worse
In short, don't waste any time on this handset
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
bushako said:
Ahh.. Aren't you suppose to NOT turn it on? You shouldve disassembled it first and extracted the battery then clean and dry. I surely hope it hasn't caused any short circuits from all those multiple tries.
Also the Nexus 5 does not produce any boot sounds.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
gd6noob said:
If you didnt let it dry for at least 24hr min before turning it, then its as good as dead... you maybe be lucky that half the things work but over time, you will find it frustrating not having able to use the full features..
Click to expand...
Click to collapse
Agreed, but like I said it's not mine. I'm still on a trusty Samsung Galaxy 1.
I'm going to pry it apart just to see.
It may still be able to be saved. Open the device up, take a soft tooth brush and some rubbing alcohol, scrub the whole board, breaking away any corrosion that started to build up. If there are any black scorch marks on the connections, then take a pencil eraser and use that to help get those off.
I've heard of using rice to help absorb moisture in cases like his. Might not help now but can anyone confirm if this is maybe a good idea for anyone else faced with a similar problem?
Sent from my Nexus 5 using xda app-developers app
Bag of rice is the immediate first action to take after water
Sent from my Nexus 5 using Tapatalk

Nexus 5 Dropped it in the toilet -_-

I know there are many threads about this but some didn't cover my questions and they don't say what to do when you have done things you aren't supposed to do.
So I dropped it in the toilet, I don't even know how but as soon as I did I took it straight out, dried it with a towel and TRIED TO TURN IT ON AND CHARGE IT. I later found out that I shouldn't have done these things. Anyway afterwards I put it in a container of rice with the lid shut. It seems to be much drier now but still isn't working, however the computer makes a sound when I plug it in. I then went and took the back cover off and saw one of the wires (on the right side) seemed to have a busted resistor, I was wondering if that was the problem and it could be fixed?
P.S. When I charge it all I get is a red light.
I'm from Australia so country related help would be great.
UPDATE: I just plugged it into the computer again and the screen seemed to light up a bit for about 30 seconds and the phone vibrates when I hold the power button.
UPDATE 2: I can hear noises like the screenshot noise and the volume up and down noise.
You forget tot wipe the sh!t of. What about the rice? Stil beable to eat it? Or taste it like sh!t? Wrong forum btw.
AppleInc said:
You forget to wipe the sh!t off. What about the rice? Still be able to eat it? Or will it taste like sh!t? Wrong forum btw.
Click to expand...
Click to collapse
Sorry about the wrong section I didn't realize that there was a troubleshooting one there. Please use proper English next time.
I am getting notifications and the notification LED is working but the screen just lights up without anything on it.
Keep it a few more days in the rice. I hope you didn't fried it. Do not try to charge or connect to pc yet, don't power on for some time. After 2 or 3 days on rice, try to start it up. If it vibrates but not starting you need to wait some more time on rice or just go to a repair shop. Don't try to charge the damn thing !!!
I had to keep my x10i about 7 days on rice, I almost abandoned it, but it's working just fine now.
God luck.
Sent from my GT-N8000 using Tapatalk
KoRoZIV said:
Keep it a few more days in the rice. I hope you didn't fried it. Do not try to charge or connect to pc yet, don't power on for some time. After 2 or 3 days on rice, try to start it up. If it vibrates but not starting you need to wait some more time on rice or just go to a repair shop. Don't try to charge the damn thing !!!
I had to keep my x10i about 7 days on rice, I almost abandoned it, but it's working just fine now.
God luck.
Sent from my GT-N8000 using Tapatalk
Click to expand...
Click to collapse
Thank you, I just took it off charging straight away. Is there a specific way I should do the rice and will it still work if I have been charging it but it still vibrates etc as you described?
Rule number 1 after dropping electronics in water:
turn off and leave to dry for at least 3 days before turning on again.
If you follow this rule, you'll have luck in 80% of the cases.
Ubichinon said:
Rule number 1 after dropping electronics in water:
turn off and leave to dry for at least 3 days before turning on again.
If you follow this rule, you'll have luck in 80% of the cases.
Click to expand...
Click to collapse
I know but seeing as I already broke that rule, is there much hope with this?
Should be completely covered in rice. Vertical positioning is recommended, keeping about 2 or 3 centimeters from the botom of the jar ( or bag or whatever ). Shake it slowly every day then put it back on rice. I have no idea if it will work or not, even without charging it, it's about how much water got inside.
Sent from my GT-N8000 using Tapatalk
KoRoZIV said:
Should be completely covered in rice. Vertical positioning is recommended, keeping about 2 or 3 centimeters from the botom of the jar ( or bag or whatever ). Shake it slowly every day then put it back on rice. I have no idea if it will work or not, even without charging it, it's about how much water got inside.
Sent from my GT-N8000 using Tapatalk
Click to expand...
Click to collapse
Ok, thanks, I don't think very much water got inside, when I opened it there was just a bit on the back cover and some condensation on the front-facing camera.
I hope you get lucky. I didn't disassemble mine completely, just the back cover, battery, sim and SD card, but it wasn't a nexus.
Sent from my GT-N8000 using Tapatalk
Search for threads about how to clean the board with alcohol so it doesn't corode.
More than likely you're out of luck cause you turned it on and even plugged it in directly after. It's likely shorted out now.
kj2112 said:
More than likely you're out of luck cause you turned it on and even plugged it in directly after. It's likely shorted out now.
Click to expand...
Click to collapse
It seems like everything but the screen is working. As I said it seems like a resistor blew, couldn't I just replace that little cable?
M4ttz said:
It seems like everything but the screen is working. As I said it seems like a resistor blew, couldn't I just replace that little cable?
Click to expand...
Click to collapse
Maybe. whatever happens, hope it works out!
Go to a repair shop for proper diagnosis
Sent from my GT-N8000 using Tapatalk
I had to leave my sons iPod touch in rice for two weeks before it finally fired up and started working as normal (even after I charged it and switched it on as soon as it hit wet)
Sent from my Nexus 5 using XDA Premium 4 mobile app
After reading the title -_-...
Sent from my Nexus 5 using Tapatalk
I thought it was also important that you take out the batteries
Sent from my Nexus 5 using Tapatalk
M4ttz said:
I am getting notifications and the notification LED is working but the screen just lights up without anything on it.
Click to expand...
Click to collapse
Maybe your screen it's dead, you should change it

Nexus 5 wont turn on at all :(

So i dropped my nexus 5 from about 2 ft accidentally and now it wont turn on, and it is extremely hot. Please some one helppppp!:crying:
I don't think it works, but please test it: Press and hold the powerbutton for 20-30 seconds. This will preform a reset (like removing battery). Good luck!
depii said:
I don't think it works, but please test it: Press and hold the powerbutton for 20-30 seconds. This will preform a reset (like removing battery). Good luck!
Click to expand...
Click to collapse
Nope doesnt work, it is still dead.
Samarth_17 said:
Nope doesnt work, it is still dead.
Click to expand...
Click to collapse
If it is getting hot, it's probably turning on. Looks like you'll have to get your screen replaced. Even if there is no crack, it does not mean the screen and digitizer is still intact.
Samarth_17 said:
Nope doesnt work, it is still dead.
Click to expand...
Click to collapse
extremely hot means something wrong with the devices including system corruption, if its hardware problem u might want to send to phone shop for diagnose,, if its software, try flash stock rom.. sees if its boot and showed up boot image...
i hope it doesnt have hardware damage since just a 2feet drop,, nevertheless the digitizer screen
ImranMuhdNajib said:
If it is getting hot, it's probably turning on. Looks like you'll have to get your screen replaced. Even if there is no crack, it does not mean the screen and digitizer is still intact.
Click to expand...
Click to collapse
Well it doesnt vibrate or give haptic feedback. There is no sound. Too.
syahazu said:
extremely hot means something wrong with the devices including system corruption, if its hardware problem u might want to send to phone shop for diagnose,, if its software, try flash stock rom.. sees if its boot and showed up boot image...
i hope it doesnt have hardware damage since just a 2feet drop,, nevertheless the digitizer screen
Click to expand...
Click to collapse
I cant get into bootloader so i cant flash a factory image, there is no haptic feedback too. So i guess its a hardware problem.. the phone has cooled now. But it was extremely hot for an hour. I guess the battery ran out.
Samarth_17 said:
I cant get into bootloader so i cant flash a factory image, there is no haptic feedback too. So i guess its a hardware problem.. the phone has cooled now. But it was extremely hot for an hour. I guess the battery ran out.
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If by can't boot into bootloader you mean all you see is a black screen. Well that pretty much confirms that at least the screen needs to be replaced. Get it replaced and when testing it you'll find out if there's anything else wrong (hardware wise) with your Nexus 5. Cheers.
Samarth_17 said:
I cant get into bootloader so i cant flash a factory image, there is no haptic feedback too. So i guess its a hardware problem.. the phone has cooled now. But it was extremely hot for an hour. I guess the battery ran out.
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owh, thats hard.. hope u can get it repaired...
ImranMuhdNajib said:
If by can't boot into bootloader you mean all you see is a black screen. Well that pretty much confirms that at least the screen needs to be replaced. Get it replaced and when testing it you'll find out if there's anything else wrong (hardware wise) with your Nexus 5. Cheers.
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Yes , but if it was the screen, atleast i would've got some response from the phone, such as the charging light or atleast i would've been detected on my pc. Oh well, anyways ill have to get it repaired.
syahazu said:
owh, thats hard.. hope u can get it repaired...
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Yea bro...
Hopefully, it is something simple like some connections came loose from the drop.
wangdaning said:
Hopefully, it is something simple like some connections came loose from the drop.
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Nope. i got it checked and its the whole motherboard. Now i got to buy a new phone. Still confused how a 2 feet drop did this..
I can say that the body can't holds up that figure impact, our n5 is a whole plastics haha... My fri3nds n5 dropped his at 5 feet from his bare hands on a carpet, guess what, screen broken and its frame gone loose,,, wow, nice build.... However nexus 5 rocks !!!!
I recommend removing the back cover and checking for loose or damaged connections. Also, remove and re-attached each connections and try to boot the phone.

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