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I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
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Doesn't sound daft it's a great Idea. I have blu-tack on the slide off cover at the bottom to keep it from jiggling as one of the plastic clips broke. I will probably test another battery because they aren't exactly expensive. Do you know anything about HTC's warranty int he uk ben_pyett? Thanks for the help
sharpinator said:
Doesn't sound daft it's a great Idea. I have blu-tack on the slide off cover at the bottom to keep it from jiggling as one of the plastic clips broke. I will probably test another battery because they aren't exactly expensive. Do you know anything about HTC's warranty int he uk ben_pyett? Thanks for the help
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I have heard multiple users that they simply rang HTC up, complained that battery didn't work and got a new one sent out.....so try that....and attempt if possible to hang on to old one, as if it turns out to be device, you get a free battery
Same issue for me, it drove me nuts. Turned out to be a faulty battery when sent off to HTC/Vodafone for repair. They replaced it so I wonder if it's a known issue.
Sent from my Desire S using xda app-developers app
ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
Click to expand...
Click to collapse
This.
My phone used to shut down randomly and I searched and found out that it is due to the bad design of battery placement in this phone. All I had to do was put a small piece of paper and it has never shutdown till then.
I'm definitely going to try this, I've been getting lots of resets and I'm relieved it's not a rom issue
edit: how many times did you guys fold the paper over?
ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
Click to expand...
Click to collapse
i had issues with my phone turning off too, had it slightly wet at one point so i took it to a phone repair joint, they replaced a few things charged me and it had the same problems afterwards, a test battery proved it was the bloody battery all along!
the tech there let me know our batteries have a soft edge that when pushed up hard against the battery slot it slightly deforms, seems like a bad design if you look at the battery up close you can see one where the edges get pushed in a bit, (well on mine anyway) the test battery i borrowed didn't have the edges pushed in.
Had this problem too. Paper did the trick.
My HTC 828 is always going off by itself, once I open the camera or put on my mobile data the phone goes off please what should I do?
Me too have same problem..My HTC desire 828 dual sim turning off automatically, mostly when I play any videos or turning on camera. Tried factory reset many times but no use..
HTC 828 ramdomly switching off on data use, battery drains off
I also have the same problem...whenever I use apps which use data, the phone goes switch off and many times when I switch on the phone, apps starts optimizing again and again...sometimes battery drains off immediately...please help me...whats the issue...
Phone switching off itself. Nearly same problem is what I face with this HTC 828
theguitarman94 said:
I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Click to expand...
Click to collapse
Nearly same problem is what I face with this HTC 828 desire
Never knew that HTC would let me that down
Worst company ever
The only reason this phone was with me was due to its good camera qualities else
This phone couldn't give any better loudness if not accompanied to speakers ....each time while watching any video I need speakers
Well ...this phone made me realise that it's not necessary that good priced phone are necessarily good
---------- Post added at 04:30 AM ---------- Previous post was at 04:26 AM ----------
theguitarman94 said:
I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Click to expand...
Click to collapse
Nearly same problem is what I face with this HTC 828 desire
Never knew that HTC would let me that down
Worst company ever
The only reason this phone was with me was due to its good camera qualities else
This phone couldn't give any better loudness if not accompanied to speakers ....each time while watching any video I need speakers
Well ...this phone made me realise that it's not necessary that good priced phone are necessarily good
What should I do to get rid of this problem
(Before I resell it)
My battery couldn't be removed
So the solution of paper couldnt be fine with it
:crying:
hi have same issue on my htc d820ts so i flashed it with new firmware and check the battery connector or power supply area its ok but phone issue is same so please if some one have any idea help me
ok so today a kid my mom babysits got ahold of my HOS and dunked it in the toilet... i caught him in the act and immediately grabbed it and dried it off best i could. it was in the water maybe for 1 second. when i pulled it out it was still on. lock button worked but screen was completely unresponsive. kept trying to unlock the screen but as i said it wasn't responding to me touching it. then it just turned off by itself and wouldn't turn back on at all. the notification light turned on (randomly, not from response to me trying to turn it off or on) and it was yellow and red. not completely one or the other. put it in a bowl of rice for a good 8 or 9 hours. pulled it out and now the notification light is off and still not responding to my attempts to turn it on. plugged it in to charger and no charging light. is there any hope for repairing it? or do i need to just buy a new phone...
not sure if it matters but details never hurt anyone.
s4
liquidsmooth jb rom
s-off
If you dont have any insurance or warranty that covers such damages, I would take it apart and clean/dry each part individually with some tissues and those things you use to clean your ears (no idea what theyre called in english lol).
The odds are the screen is busted though, and will need a replacement.
The first thing you should do is getting the battery unplugged, so the device is completely powerless and let it be powerless for a day or 2.
Obviously, unplugging the battery on the HOS means disassembling the whole device...
j tag is the solution for ur problem..
Sent from my GT-I8150 using XDA Premium HD app
Well, Listen to me, ive had experience.
If you have the know how to break everything apart and clean the corrosion, then you might be lucky. If not, repairmen could do it for you, but with each option you lose warranty. And it is not guaranteed it will work 100%. If it does, then you just have to live with no warranty, if not, the repair centre will change your motherboard, for me that cost 190€.
So you pick.
If i would have known better on my case, i would have let repairmen try and clean it all up for a mere 30€ (if they could have repaired it) and THEN sent the device to offical repair centre when their efforts would have been in vain, cause you know, nevertheless the repairs are not under warranty for water damage.
Goatshocker said:
clean/dry each part individually with some tissues and those things you use to clean your ears (no idea what theyre called in english lol).
Click to expand...
Click to collapse
This will never work since you probably already have corrosion on the motherboard.
hunabku said:
This will never work since you probably already have corrosion on the motherboard.
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Click to collapse
Ive saved 3 laptops by doing that, so it does work. Corrosion doesnt appear THAT fast.
Although reading OPs post again I see it was quite a while ago it happened, so there might be some minor corrosion.
Running a hairdryer across the board can save some bad connections in some cases as well- obviously not heating the board to sh*t, just a quicky.
Hey Guys!
I was wiping my phone with lysol wet wipes to clean it today and let it dry for a bit. When I picked it up it worked fine but the power button wasn't very responsive (Didn't register few times). Later on today I picked my phone up and it wouldn't turn on . At first I thought it was the power button but that works fine. I can hear my phones click and can even take a screenshot, but the screen doesn't show anything it is just black. Any help?
You mat have fried it by getting it wet I'm afraid.
I'd get it off and get it in a bag of rice for a day or 2.
KJ said:
You mat have fried it by getting it wet I'm afraid.
I'd get it off and get it in a bag of rice for a day or 2.
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Click to collapse
Phone works fine however. It shows up on my computer, and i can view the screen via [email protected]
gigamage said:
Phone works fine however. It shows up on my computer, and i can view the screen via [email protected]
Click to expand...
Click to collapse
I'd let it dry out overnight and hope for the best. Sounds like your screen got fried
jd1639 said:
I'd let it dry out overnight and hope for the best. Sounds like your screen got fried
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Click to collapse
any need to put it in rice or is it just fine normally ?
Its too late for rice by now. Damage is done. Sorry.
Sent from my Nexus 5 using Tapatalk
Nexus 5
gigamage said:
Hey Guys!
I was wiping my phone with lysol wet wipes to clean it today and let it dry for a bit. When I picked it up it worked fine but the power button wasn't very responsive (Didn't register few times). Later on today I picked my phone up and it wouldn't turn on . At first I thought it was the power button but that works fine. I can hear my phones click and can even take a screenshot, but the screen doesn't show anything it is just black. Any help?
Click to expand...
Click to collapse
Hey, man I'm having the exact same problem. I thinks it's a problem that some Nexus have because I found this video on youtube and its very similar to mine: youtube. com/watch?v=V6PtbuImXUs
No my screen it does turns on and not just stays all black, but it stays like with a lof of little dots like when there's no signal on a tv. It has been like this for over a month. I'm talking with the guys of LG for a warranty :/ Best of luck, bro! If you find any other solution, I'd be glad to know.
i left it in rice yesterday, and will take it out in a day. Will report back!
So i took it out of the rice, and put the phone back together. Nexus 5 got really hot when i tried to power it on so i just took out the battery plug to avoid any more damage. Any advice on what to do next?
gigamage said:
So i took it out of the rice, and put the phone back together. Nexus 5 got really hot when i tried to power it on so i just took out the battery plug to avoid any more damage. Any advice on what to do next?
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Click to collapse
Visit the nearest LG service centre and let them have a look at your device and then proceed accordingly.
- Sent from an IceCold Hammerhead!
vin4yak said:
Visit the nearest LG service centre and let them have a look at your device and then proceed accordingly.
- Sent from an IceCold Hammerhead!
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Click to collapse
I don't think LG would help much in this situation... They'll make me pay more than the phone costs.
gigamage said:
I don't think LG would help much in this situation... They'll make me pay more than the phone costs.
Click to expand...
Click to collapse
The display is fried.. Possibly, the battery is affected as well by looking at your previous comment.
All you can do is, replace the damaged parts which might cost you a bomb. However, instead of doing it yourself, let LG take a look at your device first and get a quote from them! There's no harm in getting one. You will just need to pay the labour charges incurred for opening up your device and examining it.
- Sent from an IceCold Hammerhead!
quick update: I was able to flash a rom using wug fresh and it boots normally. I can take screenshots, open the camera and take pictures, speaker works fine. I'm guessing this is only a display problem now? any ideas on anything I need to do in order to test other hardware areas to check damage?
Hi,
On Tuesday night i spilled some water on my s6 during my sleep (ffs) and it was beeping and vibrating all night long. it wouldnt charge, wouldnt turn on without restarting etc. I then put it in rice for 48 hours and it seemed to work fine. unfortunately this morning my phones battery started acting up, jumping from 60% to 90% in a matter of minutes and other random jumps, especially when i restart it.
it now will not reach 100% when charging.
This could also be the result of me flashing a zip which promised to fix the deep sleep bug..
what should i do? ive tried factory reset and battery calibration etc.
on extrolite rom.
thanks.
think my battery is just completely f****d now, doesnt even last 30mins from 50%
Try re-flashing your firmware via Odin, just to be sure that it's not a software issue.
I doubt that a small spill would cause this, check out YouTube on the s6 and waterproof testing (although I know this is extreme and not at all supported by Samsung and should not at all be attempted)
is there any vapor on your screen or camera ?
try another charger
I don't know if ADH is offered on your device in your country but where I live Samsung cover 2 incidents, either broken glass or water damage. Look into this before fiddling with the device.
Sevael said:
Try re-flashing your firmware via Odin, just to be sure that it's not a software issue.
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Click to collapse
I've tried re-flashing different roms, dont they contain the firmware? and the factory resets did not help. thanks
kimkara said:
I doubt that a small spill would cause this, check out YouTube on the s6 and waterproof testing (although I know this is extreme and not at all supported by Samsung and should not at all be attempted)
is there any vapor on your screen or camera ?
try another charger
I don't know if ADH is offered on your device in your country but where I live Samsung cover 2 incidents, either broken glass or water damage. Look into this before fiddling with the device.
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Click to collapse
Thats what i thought. There was vapour on the camera, but its now gone since i left it in rice.
im trying another charger now, good idea.
Being in the U.K it is not covered by ADH, but i do have geeksquad.
so far with the new charger it seems to be more consistant; could it be that the fast charger was putting to much voltage in? it seemed to charge to around 80% really quickly then would drain (whilst charging) back down to about 30%.
Now it is slowly climbing in the 70%s, much more normal.
whone99 said:
Thats what i thought. There was vapour on the camera, but its now gone since i left it in rice.
im trying another charger now, good idea.
Being in the U.K it is not covered by ADH, but i do have geeksquad.
so far with the new charger it seems to be more consistant; could it be that the fast charger was putting to much voltage in? it seemed to charge to around 80% really quickly then would drain (whilst charging) back down to about 30%.
Now it is slowly climbing in the 70%s, much more normal.
Click to expand...
Click to collapse
Just restarted it and it dropped back down to 60%. think i will need to claim insurance
whone99 said:
Just restarted it and it dropped back down to 60%. think i will need to claim insurance
Click to expand...
Click to collapse
Vapor in the camera is a 100% indication that your device is compromised and your best action from here would be to stop wasting time and get it replaced via what ever insurance you have on the device.
I'm quite sad to hear that a simple spill on this phone caused a failure. expected a bit more splash proof despite it not being rated.
kimkara said:
Vapor in the camera is a 100% indication that your device is compromised and your best action from here would be to stop wasting time and get it replaced via what ever insurance you have on the device.
I'm quite sad to hear that a simple spill on this phone caused a failure. expected a bit more splash proof despite it not being rated.
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Click to collapse
Yep its a shame because apart from this battery issue the device is completely faultless, even the speakers sound clear and as new.
Also will not connect to my pc as a usb device, so there's definitely something wrong.. Im disappointed
to be honest, i watched the videos on how waterproof it was and i have no idea how a tiny amount of water reached so far into the device.
Looks like i'll have to pay around £100 to fix it.
Thanks
whone99 said:
Yep its a shame because apart from this battery issue the device is completely faultless, even the speakers sound clear and as new.
Also will not connect to my pc as a usb device, so there's definitely something wrong.. Im disappointed
to be honest, i watched the videos on how waterproof it was and i have no idea how a tiny amount of water reached so far into the device.
Looks like i'll have to pay around £100 to fix it.
Thanks
Click to expand...
Click to collapse
Being on charge and getting wet is never a good combination.
kimkara said:
Being on charge and getting wet is never a good combination.
Click to expand...
Click to collapse
yep, it really wont charge above around 70% now,
i dont think insurance will even cover it because the damage is minor..
whone99 said:
yep, it really wont charge above around 70% now,
i dont think insurance will even cover it because the damage is minor..
Click to expand...
Click to collapse
damage is damage. you find that the micro usb port got electrical damage
This is what my son's One Plus 7pro screen looked like one morning. No physical damage just unreadable display. I hooked up a HDMI cable to a monitor and it displays fine so it's not software. Touches are responsive and I have called customer support with no solution. I did a factory reset and it still had the issue so definitely not software related. Didn't use the phone for about three days and now it's working fine. Am I going to have this issue again? Anyone heard of this problem with a purple and greenish display?
Probably something wrong with the LCD or LCD cable
Looks like screen burn-in to me.
CurlyApple said:
Looks like screen burn-in to me.
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It's less than a month old and the images changes just can't make crap out
jhnsn283 said:
It's less than a month old and the images changes just can't make crap out
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Click to collapse
In that case it's probably a faulty ribbon cable or something similar, can't see much more from what info we have
(Also, do ask if he had left the display on for a long time, maybe overnight, on high brightness. If so, it's a burnt screen.)
jhnsn283 said:
It's less than a month old and the images changes just can't make crap out
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Click to collapse
I think the network has been replaced by a new machine if it is in warranty
jhnsn283 said:
This is what my son's One Plus 7pro screen looked like one morning. No physical damage just unreadable display. I hooked up a HDMI cable to a monitor and it displays fine so it's not software. Touches are responsive and I have called customer support with no solution. I did a factory reset and it still had the issue so definitely not software related. Didn't use the phone for about three days and now it's working fine. Am I going to have this issue again? Anyone heard of this problem with a purple and greenish display?
Click to expand...
Click to collapse
Heya, I have the exact same issue with my One Plus 7t Pro. The screen looks exactly like that and is perfectly responsive (except the fingerprint reader can't recognise my finger) but unusable due to the discolouration. Did you ever discover what the issue was? Did you send it off for repair?
xcalator said:
Heya, I have the exact same issue with my One Plus 7t Pro. The screen looks exactly like that and is perfectly responsive (except the fingerprint reader can't recognise my finger) but unusable due to the discolouration. Did you ever discover what the issue was? Did you send it off for repair?
Click to expand...
Click to collapse
One Plus customer service said they would repair but I couldn't get a ticket created because I bought it through Sprint. Weird loop of going back and forth through both companies. I did a factory reset and the issue didn't fix but twice it fixed itself. The first didn't last too long before the problem came back. The second time it just fixed itself and has been working fine since. My son was sleeping with it at not listening to music and I think it was a heat issue. After factory resetting it and turning it off, I let it sit there for about a day then when I powered it back on, everything was fine. Has been working great ever since. I make sure he doesn't have it on his bed at night anymore. My guess is it's heat or too much pressure on the screen. No way of figuring it out. Not sure if that info will help you or not. I would contact one plus support.
jhnsn283 said:
One Plus customer service said they would repair but I couldn't get a ticket created because I bought it through Sprint. Weird loop of going back and forth through both companies. I did a factory reset and the issue didn't fix but twice it fixed itself. The first didn't last too long before the problem came back. The second time it just fixed itself and has been working fine since. My son was sleeping with it at not listening to music and I think it was a heat issue. After factory resetting it and turning it off, I let it sit there for about a day then when I powered it back on, everything was fine. Has been working great ever since. I make sure he doesn't have it on his bed at night anymore. My guess is it's heat or too much pressure on the screen. No way of figuring it out. Not sure if that info will help you or not. I would contact one plus support.
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Heya,
Thanks for getting back to me quickly. I also purchased through a third party, so I have contacted them regarding repairs. Did your son mention anything regarding water damage or was this not a concern? I'm feeling a little more confident that it is repairable, cause it looks pretty scary!
I thought about water damage he did have it in the bathroom while taking a hot shower.