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[POLL] Will this be your last Samsung phone?

I am done with Samsung after this. This is the second Samsung smartphone that I have owned where after sale support is HORRIBLE.
I was wondering how many people feel the same way.
Is the Captivate your last Samsung phone?

Most likely the last. If it weren't for the screen and snappiness after the lag-fix, it would probably have been returned by now. After the lag-fix I'm fairly impressed with the speed of the device, just wish the blasted GPS would work like it does for iPhone, HTC and Motorola users. I feel cheated. Downloading new apps from Marketplace is another point of weakness for those of us in the land where 3G is nothing but a dream. There is a problem downloading apps on the Edge network, sometimes they start downloading right away and other times you got to walk away from the phone for a few hours and it'll download when it feels like it.
My wife has the Rugby II from Samsung and I'll be darned if that thing won't last for days without a battery charge. Amazing how long it manages to live without a battery recharge.

Abso-freaking-lutely
I thought samsung had gotten serious when it said it wanted to be the #1 smartphone manufacturer and they promised a strong commitment to software updates since they knew that their name was garbage in this arena. Well I bought a Captivate on release day and its been nothing but trouble ever since. Random reboots, GPS that's non-functional, etc. Then finally 2 months later they release a supposed GPS fix, that 90% of the people cant even install on their phones and it doesnt even fix the GPS, mine works worse now than before. And on top of all that now my digital compass is unusable, it always points 90-180 degrees in the wrong direction. On maps its funny, I'm driving one direction and it points behind me or perpendicular to me. And dont even get me started on the completely pathetic battery life. 12 hours on one charge is completely unacceptable. Iphone4's that are using the same CPU/GPU get days on their batteries. The S-AMOLED screen looks pretty good (not as good as the retina display, but better than just about anything else) but it is a total battery hog.
I REALLY, REALLY, REALLY wish I had just gotten the iphone4, its so much better, its not even close.

argolfermd said:
I am done with Samsung after this. This is the second Samsung smartphone that I have owned where after sale support is HORRIBLE.
I was wondering how many people feel the same way.
Is the Captivate your last Samsung phone?
Click to expand...
Click to collapse
This is my second samsung phone in 10+ years and my first smartphone from them
I'm actually complete opposite from you maybe because i haven't had any issues outside of the GPS and i'm more than willing to give them a chance to fix it. It's not like i'm using the GPS all the time for the fact that i live in nyc

If they can't fix the GPS to work like it should (like on the Nexus One, Droid, etc), then yes, this will probably be my last Samsung phone. They've screwed people over with the Behold too (atleast I think that was the phone).
HTC isn't known for great reception, but I loved my Nexus One and wish I wouldn't have sold it now.

Hardly. I've gone from an old Sammy flip phone, to the Blackjack, to the Jack, to the Captivate. Whole family is on Samsung's now, Flight, Impression, can't think of my daughter's at the moment. Love Samsungs!
Sent from my SAMSUNG-SGH-I897 using XDA App

No, but only because of xda
If I had to rely on Samsung for support, then I would have voted yes. The JH7 update has been a fiasco. Without this forum and the dedicated work of designgears and clockworkmod, my phone would still be in an unstable state from the failed (at 100%!) installation. I'll be sending both of those guys some money to pay for the great support -- it's unfortunate that companies like Samsung and AT&T don't have a clue and can't provide the same level of service. Keep in mind that Samsung has full access to every detail of the hardware and software while our guys have done everything through reverse engineering. Incredible job!

Hurricane Andrew said:
Hardly. I've gone from an old Sammy flip phone, to the Blackjack, to the Jack, to the Captivate. Whole family is on Samsung's now, Flight, Impression, can't think of my daughter's at the moment. Love Samsungs!
Sent from my SAMSUNG-SGH-I897 using XDA App
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Click to collapse
I never used a samsung smartphone before this one, but when I had regular flip phones, I wouldnt use anything other than a samsung, I loved them. Everytime Sprint came out with the newest samsung flip phone I'd run to get it, they are just excellent phones. Everytime I strayed from samsung to try a razr or LG, etc I always regretted it within a week and went right back to samsung. But I am utterly disappointed in this captivate. I am kicking myself everyday for not returning it within the 30 days to get an iphone. I kept holding out hope for fixes for most of its shortfalls and everyone keeps saying how open android is, well so far nothing. No fully functioning custom ROMs, no cyanogen, no AOSP, and you have to root and hack like hell to get any customization at all. Its no more open than the iOS, on that you have to jailbreak but then you can go to Cydia and there are thousands and thousands of apps and customizations you can load.

jason531 said:
If I had to rely on Samsung for support, then I would have voted yes. The JH7 update has been a fiasco. Without this forum and the dedicated work of designgears and clockworkmod, my phone would still be in an unstable state from the failed (at 100%!) installation. I'll be sending both of those guys some money to pay for the great support -- it's unfortunate that companies like Samsung and AT&T don't have a clue and can't provide the same level of service. Keep in mind that Samsung has full access to every detail of the hardware and software while our guys have done everything through reverse engineering. Incredible job!
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Click to collapse
Exactly! POTD!

I love my Captivate, but only because it isn't stock. If I had to keep my phone stock, I think my satisfaction levels would go way down.
DKirk said:
My wife has the Rugby II from Samsung and I'll be darned if that thing won't last for days without a battery charge. Amazing how long it manages to live without a battery recharge.
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You do realize you're comparing a messaging phone to a smartphone right? No smartphone will consistently give you that kind of battery life with any kind of use.

Great Tech, GPS is ok at best./......my first android device, and i like it a lot.

I really like this phone, but if Samsung doesn't fix the GPS for current Captivate owners, I will never buy another Samsung product.
And, either way, I won't go with AT&T again either.

I had the iphone 3g, 3gs, and the iphone 4 for a few weeks. I also had a nexus one for a while. All great phones, all great GPS accuracy. I left my iphone 3gs for my Nexus One because of the voice to text, and the google navigation. The iphone 4 dropped almost all my calls. It went back fast. I went with the Samsung Captivate because it trumped my Nexus in a lot of ways. I did not expect this GPS issue when I purchased it. By the time Samsung had announced that the GPS issue was indeed an issue, I had already returned mine 3 times because the GPS would not lock. They announced a fix sometime soon in the future, so I stuck with it. I would gladly go with another android device if it was available for AT&T and was comparable to my Captivate. The only other device close is the Sony Ericsson X10. I am not going back to 1.6 and no multitouch.
Unfortunately this is the best Android that will work with AT&T's 3g network at the moment. Samsung built an awesome device, they just need to fix the GPS.

Yup, this is going to be my last Samsung phone.
Samsung is just too incompetent.

I had an HTC before this and it wasn't perfect and there were many vocal members that thought negatively about it. My fiance has an iPhone and is always complaining about it. When I look at Motorola threads I see lots of complaints.
I'm seeing a pattern here. No phone is perfect.
This is the best phone I've played with though. I rarely use GPS so that obviously doesn't affect my like/dislike of the phone. And from what I can tell most people are angry because of the GPS.
I can't honestly understand what the big deal is with GPS. Do people get lost that easily that they need to be looking at a GPS map every minute of the day? I'm sure for some jobs it could be a mandatory thing, but I'm just a little mystified at how many people are upset about GPS like their lives depend on it every day or something. Maybe I'm just lucky that I don't get lost easily, or can follow directions from mapquest?
I'm not trying to insult people with GPS issues, I just truly don't understand how so many people think the GPS issue is a deal breaker. Especially considering it will almost surely be fixed sooner rather than later.
And if people are upset about the update from Samsung not working... patience? I mean you're on the XDA forums posting, so you must have some experience here and know that when there's a problem with smartphones it gets fixed pretty quickly by the community you're a part of. So what's the rush to condemn Samsung for a buggy patch that'll probably be re-written soon anyhow?

This is my first Samsung phone. So far I'm pretty impressed. I had Apple 3G, RIM Blackberry Perl, Motorola Razor, Sony Erickson (forgot the model #) ect... So I had tried so many different brand in my years owning regular cellphones and smartphones. But so far, Samsung Captivate is the best among them all.
If Samsung would come out with a dual core or three core cpu, 4 to 5 inch monitor, front facing camera and 1080p video recording smartphone next year, I'll definitely get it...
I kind of knew that all OTA firmware updates from all major cellphone manufactures will have some kind of issues. That's why in the future, I will download the firmware and install the updates manually.

I agree with sschrupp. Ignoring the GPS issue, I've had no problems with this phone. I had iPhone before this, and I liked it, but not as much as I like this phone. Android satisfies the need to tinker and tweak (thank you XDA). The hardware is pretty darn good too. I get good reception here in the boonies of Kansas, the screen is gorgeous. ignoring GPS issues, I really like this phone.

sschrupp said:
I had an HTC before this and it wasn't perfect and there were many vocal members that thought negatively about it. My fiance has an iPhone and is always complaining about it. When I look at Motorola threads I see lots of complaints.
I'm seeing a pattern here. No phone is perfect.
This is the best phone I've played with though. I rarely use GPS so that obviously doesn't affect my like/dislike of the phone. And from what I can tell most people are angry because of the GPS.
I can't honestly understand what the big deal is with GPS. Do people get lost that easily that they need to be looking at a GPS map every minute of the day? I'm sure for some jobs it could be a mandatory thing, but I'm just a little mystified at how many people are upset about GPS like their lives depend on it every day or something. Maybe I'm just lucky that I don't get lost easily, or can follow directions from mapquest?
I'm not trying to insult people with GPS issues, I just truly don't understand how so many people think the GPS issue is a deal breaker. Especially considering it will almost surely be fixed sooner rather than later.
And if people are upset about the update from Samsung not working... patience? I mean you're on the XDA forums posting, so you must have some experience here and know that when there's a problem with smartphones it gets fixed pretty quickly by the community you're a part of. So what's the rush to condemn Samsung for a buggy patch that'll probably be re-written soon anyhow?
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I agreed with you. No cellphone is perfect, especially when they are made in China or other asian places... they bound to have some kind of defect or it will not last more than one year...

Wow you guys are crazy
This phone has been great, the best I have owned in years.
So the OTA update didnt work for you because you modified your phone from the original state? Boo Hoo. You cant expect a patch to work for your modified rom when it was designed for stock

yes If i can find a nexus one under 400 bucks this thing is gone tonight. i could care less about GPS since (call me old fashioned) i just look at what street to take but the fact that i have to wait until october for froyo id rather deal with edge on at&t then eclair and no CM

Is it just me or are the phone manufacturers getting out of control?

I feel like Android phone manufacturers are making so many new phones no one can even keep up anymore. (Unless you have thousands of dollars to invest into phones). I just bought a droid Charge in August 2011 and pretty much there are 3-4 phones out or that will be out that are better in the next 2 weeks.
Personally I think they are making to many phones to fast and they are not giving the older phones the updates they need. This could turn in to a major fail. Just wanted to hear some other peoples thoughts on this issue.

Riddlin said:
I feel like Android phone manufacturers are making so many new phones no one can even keep up anymore. (Unless you have thousands of dollars to invest into phones). I just bought a droid Charge in August 2011 and pretty much there are 3-4 phones out or that will be out that are better in the next 2 weeks.
Personally I think they are making to many phones to fast and they are not giving the older phones the updates they need. This could turn in to a major fail. Just wanted to hear some other peoples thoughts on this issue.
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Click to collapse
get used to it br0. It's the cycle of technology. You can NEVER keep up. Just love what you have.

I do love what I had. That is why I just sold it on ebay. LOL I want the latest and greatest, but this is getting ridiculous. Who in the heck wants to hang with their old droid when there are 20 better phones out there within a year. Either Apple is on something or they are on to something. 1 new phone ever 6 months to a year and people go nutz for the fricking thing.

My advice evaluate the phone technology and its likelihood to be supported. These are the 2 most critical items to consider.
I have had a Galaxy phone since its release and I waited for it for 5 months before getting it............ because I knew it was going to have tech that would endure for a while. Now, we have the dual cores everywhere. Beware, just because it is dual core does not make it a great phone. Make sure to check everything out, and make sure it will be supported. Finally, As soon as you get a dual core in ........2012 there will be quad cores..........and so it goes...........

illuminarias said:
get used to it br0. It's the cycle of technology. You can NEVER keep up. Just love what you have.
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Click to collapse
exactly the same goes for PCs

Riddlin said:
I do love what I had. That is why I just sold it on ebay. LOL I want the latest and greatest, but this is getting ridiculous. Who in the heck wants to hang with their old droid when there are 20 better phones out there within a year. Either Apple is on something or they are on to something. 1 new phone ever 6 months to a year and people go nutz for the fricking thing.
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Click to collapse
Well, yeah. Then commercial groups offering spaceship travels for big money definietly shouldn't do it, but wait until everyone can afford it.
If only having the best phone makes you feel the best I feel sorry for you. : (

Riddlin said:
I want the latest and greatest
Click to expand...
Click to collapse
Then the problem is clearly you and not the manufacturers. Ask yourself why you always want the latest and greatest. What significant and meaningful difference does it make in your day-to-day life.

Riddlin said:
I feel like Android phone manufacturers are making so many new phones no one can even keep up anymore. (Unless you have thousands of dollars to invest into phones). I just bought a droid Charge in August 2011 and pretty much there are 3-4 phones out or that will be out that are better in the next 2 weeks.
Personally I think they are making to many phones to fast and they are not giving the older phones the updates they need. This could turn in to a major fail. Just wanted to hear some other peoples thoughts on this issue.
Click to expand...
Click to collapse
The carriers will never update their phones as quickly as we would like, but we have CM7, Miui and other distributions to fix that.

Do you upgrade a laptop every 3-4 months? Likely not.
'phones' are becoming similar.
Also, Android being a powerful free OS allows many phone makers to get in on making a smartphone quite quickly. This is a good thing, not a bad one.
I dont go to the food store and complain there are too many different types of bread. Choice is a luxury.
/firstworldproblems

There is a problem.
The problem isnt choice or speed of new handsets. Its the fact these handset makers seem to be going out of there way to hold back features just to create more options.
Nearly every choice you make you sacrifice something that shouldnt be. This last year Samsung was incredibly guilty of that.
We shouldnt have to pick between the phone with the best camera or the best screen 3g or 4g when theyre released with identical specs within a few weeks/months of each other.
You end up with a situation where IMO since 3GS/NexusOne were both available at same time theres basically no best handset to get. They all have some glaring downside that often seems intentional. Nexus Galaxy having weak gpu/pentile screen/5mp camera for a flasgship phone is the calling card of this awful trend.
Hopefully Google buying Moto means a true flagship android phone will be out in the future. HTCs lousy digitizer selection , and Samsungs half assed approach really are getting on my nerves.
Win7 just needs more options PERIOD.

Actually I'm happy I'm a reviewer and I get all the newest models for a week only. I never have to regret my choice and invest in next generations and upgrades.
That's why I chose a mid-tier device - If review phones must be wiped, I can still keep my data on my Ace and customize how I want.
It's good that technology is moving so fast. You buy a thing, but there are many others that haven't bought this thing. If they were iPhoners, they would have to wait until June (or October in 4s case) till the next model.
But Androiders and WP7ists just go in the store and buy tech that is up to date, because it is released just weeks ago and so specs are always at its zenith.

Phone manufacturers are really going out of control. They produce phones with specs that are missing, then include them in their next offerings. but then they produce phones which are pretty much the same as the ones before except for 1 or 2 upgrades to increase sales.
They like to make their products 'diverse' but if you look on the bird's eye view of it. It becomes clear that they are just going for quantity without quality products.
Why don't they just drop down a killer phone whose specs will stay for at most 2 years?
Better buy a product which suits you for the next year or two

I think it's great, actually. People only THINK they need the latest and greatest device, when they don't. I rather have 5 new phones come out in a 2 week period than having to wait for something for a year or so. With android, there's little chance of you not finding the PERFECT phone for you. (Mines is the SK4G, I can care less about any other phone now)
The only problem I see with rapid phone releases is updates. I highly doubt the Sidekick 4G, even with it coming out earlier this year, will see ICS... let alone Gingerbread, because they're forgotten about/ not important enough.
Honestly, if you have a rooted GB device, and it runs how you like it, do you need to worry about the newer phones?

yujin_11 said:
Why don't they just drop down a killer phone whose specs will stay for at most 2 years?
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Because, short of Apple and their ability as a small company producing both hardware and software,there is not profit in that. Companies are out to make money, it is not their fault that the wealthy people of the world have decided that they must have the latest phone no matter what, that's on the consumer.

I bought a Nexus One in April 2010 and I've not felt tempted to replace it before now because it runs Gingerbread and newer phones didn't seem to offer that much more.
However, the release of the Galaxy Note with the stylus for accurate screen pointing and screen large enough and with sufficient resolution to display entire Web page makes an upgrade now worthwhile to me. Zooming and panning a small phone screen across a Web page to find specific points of interest is a pain and I look forward to leaving that experience behind.

zerocool79346 said:
Because, short of Apple and their ability as a small company producing both hardware and software,there is not profit in that. Companies are out to make money, it is not their fault that the wealthy people of the world have decided that they must have the latest phone no matter what, that's on the consumer.
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Click to collapse
^What he said

yujin_11 said:
Phone manufacturers are really going out of control. They produce phones with specs that are missing, then include them in their next offerings. but then they produce phones which are pretty much the same as the ones before except for 1 or 2 upgrades to increase sales.
They like to make their products 'diverse' but if you look on the bird's eye view of it. It becomes clear that they are just going for quantity without quality products.
Why don't they just drop down a killer phone whose specs will stay for at most 2 years?
Better buy a product which suits you for the next year or two
Click to expand...
Click to collapse
Because if they play apple's game, they will lose horribly. Apple is apple, and apple is the standard whether you like it or not. When a average person compares a phone, what does he compare it to? The iPhone of course. So a manufacturer will not survive if they only release a oh so powerful phone every year or two, simply because they do not have nearly as much of a fan base apple has.

it's really awesome imo
always something to be excited about
I love waiting for a phone I've been wanting to drop in price, and while I wait, an even better phone gets released lmao

http://www.facebook.com/motorola?sk=wall&filter=1 click the link people like it and comment on it.
I have seen first hand proof of this working. I had an evo 3d. Htc decided all futre devices would have locked bootliaders well that made alot of people angry. Someone posted a thread on xda suggesting we let htc know that is not gna fly. So it turnd out thousands of people got on there facebook wall and twitter. Guess what the next day htc released a statement saying that they wanted too keep there coustamers happy and that the bootloader would be unlocked. They were. Id like to be able too have a device and not have too get a new one juzt because moto or htc or sammy wants too put them out constantly get people too buy them and then ditch them and out out another. The atrix is 100 percent capable of runing ics and theres no excuae for it l not too recieve it just because moto wants people too buy new devices every couple months. I know many many people feel the same way well as i said we have the power too change that if people would stop bickering and take it seriously. And also if moto started supporting devices longer not just bug fixes but the new android flavors. Id definately make my next device a moto it would do nothing but benefit them

Kailkti said:
Because if they play apple's game, they will lose horribly. Apple is apple, and apple is the standard whether you like it or not. When a average person compares a phone, what does he compare it to? The iPhone of course. So a manufacturer will not survive if they only release a oh so powerful phone every year or two, simply because they do not have nearly as much of a fan base apple has.
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I think it is this statement that sums it all up. Very well said.

Just got an invite.. Is this phone worth it still?

Wanted to know your thought in whether I should get this or the nexus 5... Or wait for the nexus 6.

Gorilla* said:
Wanted to know your thought in whether I should get this or the nexus 5... Or wait for the nexus 6.
Click to expand...
Click to collapse
At the moment this is the best phone

Yep.
Transmitted via Bacon

undecided
Gorilla* said:
Wanted to know your thought in whether I should get this or the nexus 5... Or wait for the nexus 6.
Click to expand...
Click to collapse
If you're not sure.can you share your invite with me..I'll share mine with you when your ready. Thanks

Think you can get a Galaxy Note3, LG G2, Nexus 5 or other 800/801 spec phone for 350 (US) dollars?

I got the Nexus 5 and the OPO is way better(faster, better camera, quality materials, great design)

It's still worth it now and will still be worth it in the next 6-9 months and beyond.
But be realistic: it might have a band to some degree or it might not. You might have to use the supposedly poor after-sales service or you might never need to.
I have a very slight yellow band at certain angles. Being in China, it would be much easier and cheaper to send it back than those overseas but I will not. It doesn't bother me.
Overall: it's a big phone. It's a high-spec phone. It's a (comparatively) low-cost phone.

Gorilla* said:
Wanted to know your thought in whether I should get this or the nexus 5... Or wait for the nexus 6.
Click to expand...
Click to collapse
OPO blows the Nexus 5 out of the water. But who knows what the Nexus 6 will bring. I suspect that, if you are a diehard Nexus/pure aosp fan, the Nexus 6 would be a better choice (if you can live with subpar battery life). But if you like CM, the OPO is the best phone available. I'd say get it, and if you don't like it, sell it and get something else. You won't have any problem selling it for what you paid, and you might actually make some profit.

Way worth it. Typing this message on it

Don't know, just got mine and the volume buttons do not work at all. Now gotta wait another few weeks I guess and hope they answer my replacement request. Really bummed. Seems like a nice phone, but I cannot even boot into recovery with the thing to check stuff out.
Sent from my SM-N900T using Tapatalk

Honestly, its worth it for $350. But I might sell it and get he Nexus 6 depending what is the specs and price. CyanogenMod is always buggy. By the time its stable, then there is already next version of Android. I would pay $100 more for 64 GB Nexus 6

People keep complaining about the small issues here and there, but the updates keep rolling in every week or two, so I can't complain!
People say other phones are better built or designed nicer, or will just plain be faster, being released in the next few months, and they may be right too.
The point is this, to me anyway: If you want something for a great value with good build quality, and are willing to deal with a couple kinks as they continue to be worked out, then this is your phone.
If you want 100% cutting edge latest phone with 99% bug free, then wait and pay $800 for the next phone that comes out from someone else. But don't buy this expecting perfection, and then be pissy and complain about it like 25% of the people on here do
Just my opinion
Sent via quantum entanglement, focused through my OnePlus One.

beastlykings said:
People keep complaining about the small issues here and there, but the updates keep rolling in every week or two, so I can't complain!
People say other phones are better built or designed nicer, or will just plain be faster, being released in the next few months, and they may be right too.
The point is this, to me anyway: If you want something for a great value with good build quality, and are willing to deal with a couple kinks as they continue to be worked out, then this is your phone.
If you want 100% cutting edge latest phone with 99% bug free, then wait and pay $800 for the next phone that comes out from someone else. But don't buy this expecting perfection, and then be pissy and complain about it like 25% of the people on here do
Just my opinion
Sent via quantum entanglement, focused through my OnePlus One.
Click to expand...
Click to collapse
This guys opinion is pretty damn spot on I might add. Also asking in a forum is this worth it is really not a great thing to do. You cant get a definitive answer in a place like this. Also if you are on the fence then leave it alone and pass on your invite to others. Some will love some will hate it but its an electronic device which can be sold easily. No real risk factor at all.
Do what you like and feel comfortable with. I personally have little yellow banding which is not a big deal and everything else works as it should...

Worth it. My Notes 1/2/3 and Nexus 5 are all collecting dust now. The OPO is a superb phone.

It's absolutely worth it. Especially for that price.
Sent from my A0001 using Tapatalk

Be aware that it does have several hardware issues including the yellow stain/tint/hue in the bottom of the screen. Here are some reviews. If you think you can live with those issues the go ahead:
juanPlusPiss said:
I wouldn't be surprised if another article comes out about OnePlus. Several articles have already been written based on customer experiences via direct mail or tip boxes. If you are confident about the OPO and the company you purchased it from, you wouldn't/shouldn't be worried
Code:
phandroid .com/2014/07/14/oneplus-one-yellow-screen-hardware-defect/
Code:
phonearena .com/news/OneP...oring-warranty-on-yellow-screen-issue_id58139
Code:
idigitaltimes .com/articl...a-warranty-process-outrageously-expensive.htm
Code:
thedroideffect .com/yellow-band-is-normal-says-oneplus/
Code:
techradar .com/news/phone-and-communications/mobile-phones/has-your-oneplus-one-display-got-yellow-fever-you-re-not-alone-1257343
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Click to collapse

wbs3333 said:
Be aware that it does have several hardware issues including the yellow stain/tint/hue in the bottom of the screen. Here are some reviews. If you think you can live with those issues the go ahead:
Click to expand...
Click to collapse
Not all devices are affected by the yellow banding. And what are the other issues you're talking about? Not a single problem with mine or my fiance's.
Transmitted via Bacon

drmacrofish said:
Don't know, just got mine and the volume buttons do not work at all. Now gotta wait another few weeks I guess and hope they answer my replacement request. Really bummed. Seems like a nice phone, but I cannot even boot into recovery with the thing to check stuff out.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Root the phone,install Quick boot and you can boot in recovery.

timmaaa said:
Not all devices are affected by the yellow banding. And what are the other issues you're talking about? Not a single problem with mine or my fiance's.
Transmitted via Bacon
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Agree, but if the one you get is affected Oneplus will not replace it. They will only give you a refund if the RMA is within 14 days and you have to pay return shipping.
There are quite a few of other issues like ghost touch detection, multi touch issues due to bad grounding, battery draining too fast, random WiFi connection drops, etc. Take a trip around their technical support forum.
Some of these do not affect all devices and some are supposedly going to be fixed by software ipdates . But still buying this phone right now is like playing lottery and it turns out you lose with a bad device then good luck with their customer support.
Again, I'm not saying you shouldn't buy it, I'm just saying do your research before buying and know what you are getting into and what to expect.
Oneplus had a real winner in their hands but the way they have been handling things look very shady.
Here are some links:
This guy just gave up because Oneplus never had the decency to reply back to him. To my knowledge all phones have this issue including mine which really doesn't bother me but it those how the company handled the problem.
forums.oneplus net/threads/touch-sensitivity-issues-a-letter-to-oneplus.73423/
WiFi issues, I myself don't have that issue but I have seen several post popping up about wifi disconnects:
forums.oneplus net/threads/wifi-issues-with-my-oneplus.95359/
I posted already links about the yellow band but here is another one explaining why it is not glue and in fact a hardware issue as state Oneplus:
forums.oneplus net/threads/i-found-what-causes-yellow-spot-on-my-phone.90949/
Battery issues:
forums.oneplus net/threads/battery-improvement-after-33r.95885/

wbs3333 said:
Agree, but if the one you get is affected Oneplus will not replace it. They will only give you a refund if the RMA is within 14 days and you have to pay return shipping.
There are quite a few of other issues like ghost touch detection, multi touch issues due to bad grounding, battery draining too fast, random WiFi connection drops, etc. Take a trip around their technical support forum.
Some of these do not affect all devices and some are supposedly going to be fixed by software ipdates . But still buying this phone right now is like playing lottery and it turns out you lose with a bad device then good luck with their customer support.
Again, I'm not saying you shouldn't buy it, I'm just saying do your research before buying and know what you are getting into and what to expect.
Oneplus had a real winner in their hands but the way they have been handling things look very shady.
Here are some links:
This guy just gave up because Oneplus never had the decency to reply back to him. To my knowledge all phones have this issue including mine which really doesn't bother me but it those how the company handled the problem.
forums.oneplus net/threads/touch-sensitivity-issues-a-letter-to-oneplus.73423/
WiFi issues, I myself don't have that issue but I have seen several post popping up about wifi disconnects:
forums.oneplus net/threads/wifi-issues-with-my-oneplus.95359/
I posted already links about the yellow band but here is another one explaining why it is not glue and in fact a hardware issue as state Oneplus:
forums.oneplus net/threads/i-found-what-causes-yellow-spot-on-my-phone.90949/
Battery issues:
forums.oneplus net/threads/battery-improvement-after-33r.95885/
Click to expand...
Click to collapse
Honestly, a lot of the 'issues' I've seen talked about are just people not knowing how to use their device, or something that is out of the control of OnePlus (Google Play Services battery drain problem).
Where are you getting this information about OnePlus not replacing devices? It simply isn't true. I've seen multiple people report that upon opening a ticket for a valid fault they've been given the option of a replacement or a refund.
Don't get me wrong, I've also seen people complain about pretty crap customer support from the company, but that isn't the only kind of experience that people are having. Talking in absolutes like that is just wrong, and isn't really very smart.
Transmitted via Bacon

V10 >>>Banter BONANZA<<< and Tagline Thread _______________

So the Root thread was starting to get out of hand.
If you want to "talk shop" or "shoot teh $hit", let's do that here and keep the Root thread clean for development headway.
Got a few thoughts on the V10 myself.
1) Battery life is not the best, leaves me desiring more.
2) When wearing a case, the Volumptuous10 has a very "specific" spot it likes to be touched. (we are talking about the fingerprint reader here... get your mind outta the gutter)
3) General performance is pretty good, but graphic prowess is severely lacking. Wished LG had used something other than the 808
4) Speaker is a bit weak for my uses. I often work in loud environments where using speakerphone on calls is necessary just to hear the other party
5) I miss having dual cellular radios. Means no simultaneous data and voice calls unless using your Carriers "advanced calling" app/feature. Not an ideal solution
6) Second screen is useful, but too restricted. I hope LG opens this up more to 3rd party apps that can expand its usability 100 fold
7) Picture quality for me is softer on the V10 when compared to the G4 in side by side shots. I have tested this under many different conditions
8) WOULD CARRIERS STOP LOCKING DOWN OUR DEVICES AND LOADING THEM UP WITH CRAPWARE ALREADY ???? damn.....
9) Love the design. Looking at it reminds me of Star Wars imperial designs. I have officially named my V10 " TIE-Fighter X " . And I guess the relation to the Dark Side is fitting seeing that Verizon just had to brand the back plate.
That brings me to TAG LINES. If you have one bouncing around in that noggin of yours, let it loose here...
1st point on my list above spawned this thought.
Tag line reads: " V10 battery life got you down? Could've had a V8 "
Needs to have an image to go along with this. Someone make me one??
And my feelings about the battery life and design of this spectacular device come with a development request.
SOMEONE PLEASE MAKE A STAR WARS ROM FOR THIS BEAST!!! I beg of you.
Call it something like "Star Destroyer", or "Vader's Vain". Maybe even "DeathStar". Get creative.
As you can see by the title of this thread and the content within... ANYTHING GOES.
Have at it !!!

Why in the bloody hell does the default camera app have to sharpen every image. I think LG wants to compensate on everything *wink wink*

Battery life is ... Meh... ok though.. two batteries / fast charging is a nice option...
also, and probably the bigger topic. I can talk and use data (either on the device itself or tethering via Foxfi) at the same time. I'm not doing anything special but it works for me.

Development for this phone it's pretty much non existent. I should have kept my nexus 6 or bought the newest note.
The second screen is a total waste at this point and a awful gimmick that managed to suck me in to buy the phone. ( that was one of the reasons I bought it).
This is my first and probably last LGv phone.
Battery life is less than desirable but so are most Android phones.

TheRealKingSen said:
Development for this phone it's pretty much non existent. I should have kept my nexus 6 or bought the newest note.
The second screen is a total waste at this point and a awful gimmick that managed to suck me in to buy the phone. ( that was one of the reasons I bought it).
This is my first and probably last LGv phone.
Battery life is less than desirable but so are most Android phones.
Click to expand...
Click to collapse
Is your name Nancy by chance?
I like the second screen. use it to control pandora (or music app) while in another app or while screen is off, quick apps to launch (from anywhere), answer or ignore phone calls without it taking over your screen. I extended the text notification to ten seconds so if i see one come in I have time to click on it to bring it up or swipe it away. anyhow. just my opinion. Hope it grows on you and if not that you are able to trade someone for a phone you like better.

ke5pcv said:
Why in the bloody hell does the default camera app have to sharpen every image. I think LG wants to compensate on everything *wink wink*
Click to expand...
Click to collapse
I tested my V10 side by side with my mothers G4. Her G4 takes a sharper shot on almost every attempt. This is testing them literally side x side taking shots in various conditions.
So either the software on the V10 need tweaking, or I bought my Mom a killer G4. LOL Just my $.02
kaluna00 said:
I can talk and use data (either on the device itself or tethering via Foxfi) at the same time. I'm not doing anything special but it works for me.
Click to expand...
Click to collapse
Log into your Verizon account online and look on the right side of the page. You should see "Plan Management" in red letters. Right under that are 2 red buttons. Click on the [My Products and Apps].
On the next page under the Get Products tab, click on "Free Products". You should see HD Voice. If that is enabled already, that might be why you can do that.
Now the feature that originally allowed you to use data and voice simultaneously used to be listed here under the name Advanced Calling 1.0. It does not appear there any more, but it was there just a month ago. I am not sure if it has been rolled up into the HD Voice or not, but it's probably baked into all current Verizon phone Roms (official). And probably enabled by default.
What it does is call over your data connection (basically like VOIP) thus you are not really using voice and data simultaneously. You are making calls over LTE while still using LTE.
Try going out to an area where there is no LTE and you will find that you cannot use the Advanced Calling while on 3G. AC can also drop calls if you are in an area where LTE signal is weak, or you are moving around a large distance at a time (driving, etc.)
Its a compromise, but it certainly does not make up for the true capabilities of separate radios.
TheRealKingSen said:
Development for this phone it's pretty much non existent. I should have kept my nexus 6 or bought the newest note.
The second screen is a total waste at this point and a awful gimmick that managed to suck me in to buy the phone. ( that was one of the reasons I bought it).
Click to expand...
Click to collapse
Gimmick.... eh, maybe somewhat. "Eye of the beholder" I suppose. I think it would have made more sense on the bottom, but then it just would have been a longer screen.
The way I see it being useful is having it on the bottom where your nav bar would be, and allowing it to swipe and change to something else beside the nav buttons. And this would give you back the screen space that you are loosing to the nav bar. But like I said, then you just have a longer screen overall.
Custom Roms already have features like this, so it wont be anything revolutionary except to those that didn't know such a thing existed.
I think it will gain more traction when LG decides to let devs expand on the 2nd screens functions and 3rd party support.
But the phone is beautiful right? The Note used to be my favorite phone line, but now it is in the dumpster along with the whole Galaxy line-up. It lays right there next to the iFone slopped in decaying banana guts, just beneath the rotting apple.

I've had Samsung phones back to the Captivate, and I REALLY like what LG has put out with the V10. For me it isnt so much a drastic change in the GUI/Software, that's all really just a change in the "theme". GUI wise, it's a bit refreshing to get away from Sammy. Hardware wise, I LOVE what LG did with this device, it's far more solid feeling than my Note III. It has a great weight. It did take a little getting use to the button placement, but after a month or 2 it's really MUCH more intuitive than the placement on the side rails. I suppose the bump to a higher rated processor would've been really nice, but for my usage I see zero lag/performance issues.
So to carry over from the Root bounty thread, and I KNOW this will cause a fury of discussions on device lock down/Root/locked bootloaders
I've mentioned this before in other areas, and unfortunately, I believe this is the way things are going to continue to move.
One of the things I think we (here at XDA) fail to realize is the full scope of a devices impact in the market versus the size and scope of XDA's "footprint". Take the S6 and S6 edge as an example. Estimated combined device sales figures are somewhere around 45 million (as of June 2015). XDA's current membership is close to 7 million in total, for ALL devices. If you (generously imo) estimate that 10% of all XDA members own a S6 or S6 edge, that would account for around 1.6% of the devices total sales.
As someone said in the other thread, that "we" should boycott the carries that are locking devices down...... under 2% of total sales(again for the S6/S6 Edge as the example)? I think they would barely even notice
It just makes really good business sense to cater sales to large scale corporations who require a secure device. Which is why I think Big Red and Big Blue are locking the devices down. This model, is really just securing all of the business that they ripped away from Blackberry.
T-Mo, seems to be moving in a different direction by catering to the "younger generation"/family's, etc. Which doesn't really "require" a locked system.
I think that we are still very lucky to have some really talented folks who are still able to dig in and get things done. Unfortunately, I fear this is going to become more and more difficult to do
This is all "what I think", not "what I know" so take it with a grain of salt

@fire3element
Log into your Verizon account online and look on the right side of the page. You should see "Plan Management" in red letters. Right under that are 2 red buttons. Click on the [My Products and Apps].
On the next page under the Get Products tab, click on "Free Products". You should see HD Voice. If that is enabled already, that might be why you can do that.
You were right... It was enabled on my line. I have been able to do this since I had my Rezound though (also on my G2). I still have an UDP and could talk while tethering or surfing... don't know why (rooted, custom ROM???) anyway. glad it is still working and I'll try it if I get into a place without 4G and report back. anyway..

kaluna00 said:
You were right... It was enabled on my line. I have been able to do this since I had my Rezound though (also on my G2.
Click to expand...
Click to collapse
I am pretty sure that the Rezound had separate data and voice radios. Let me clarify that. LTE radio is separate from the 3g/1x radio. The Note 3 and I believe up to the S5 have separated raidos. Think that changed with the Note 4 and other phone that came out around that time.
Note 3 had the 801 chipset, so most phones around that time had the same radio setup.
Snapdragon and other manufactures started merging to single radio setups to conserve power. The result is hindered operation, which is trying to be solved with software. Seems ok till you don't have a strong LTE signal or no LTE at all. The call dropping is also very aggravating. Specially those that use their devices for business... _________________yeah

Hate to admit it.. But guess that was just dumb luck. I normally have week LTE @my brothers house. I'll try it out next time I'm there.

kangi26 said:
I've mentioned this before in other areas, and unfortunately, I believe this is the way things are going to continue to move.
One of the things I think we (here at XDA) fail to realize is the full scope of a devices impact in the market versus the size and scope of XDA's "footprint".
Click to expand...
Click to collapse
Yes, you are absolutely right. We are of little to no significance to the phone makers, but there IS a large market to influence with Unlockable devices. As has been proven with Nexus, One+, and Motorola sales.
On the subject of T-mobile, I think the majority of their decision to allow Unlockable devices is purely grasping at straws for more customers. That and the fact they realize the % of users that are even interested in this is just a small portion of the customer base, thus fairly irrelevant vs. being something that impacts their bottom line.
BUT WHY WON'T GOOGLE FORCE ALL MANUFACTURES TO ALLOW BOOTLOADER UNLOCKS FOR USERS THAT CHOOSE TO DO SO?? I mean it is GOOGLE's OS. They could make this mandatory.
And implement it the same way the Nexus line does. You can unlock your Bootloader, but you are forced to wipe the device in the process. Yes there could be ways around this, but so exist exploits to gain Root on devices without wiping.
I think Motorola has a good policy on this. You are allowed to officially unlock your Bootloader upon agreement that Moto is not responsible for your security thereafter, and your warranty is now VOID.
I see little risk allowing this with all devices. And this is what Android SHOULD BE.
Users need to have the choice to do with their devices what they want. I have a feeling that there is a bigger player in this that is keeping the Gubermint from forcing manufactures to abide by this like they did to Verizon with the Carrier unlocking.

fire3element said:
Yes, you are absolutely right. We are of little to no significance to the phone makers, but there IS a large market to influence with Unlockable devices. As has been proven with Nexus, One+, and Motorola sales.
Click to expand...
Click to collapse
I think that if we look a little at the device sales for last year,
Samsung sold 392 million
Lenovo, Motorola sold 84 million
LG sold 76 million (this would include Nexus)
and so on and so on(sales numbers get smaller). I think what were looking at is complete dominance in the handset market. Even Apple only sold 191 million, not even close to Sammy!
So to me, it's a "Do what you can to stay a viable device manufacturer", and to do that you have to get as many sales as you can. Being in IT in the Healthcare industry, I know what the company I work for requires. The more secure the manufacturer can make the device, the more likely they'll be in the running to get a sale/contract
fire3element said:
On the subject of T-mobile, I think the majority of their decision to allow Unlockable devices is purely grasping at straws for more customers. That and the fact they realize the % of users that are even interested in this is just a small portion of the customer base, thus fairly irrelevant vs. being something that impacts their bottom line.
Click to expand...
Click to collapse
I think you're spot on here! I've thought that for a while too
fire3element said:
BUT WHY WON'T GOOGLE FORCE ALL MANUFACTURES TO ALLOW BOOTLOADER UNLOCKS FOR USERS THAT CHOOSE TO DO SO?? I mean it is GOOGLE's OS. They could make this mandatory.
And implement it the same way the Nexus line does.
Click to expand...
Click to collapse
I think that it's because Google is in the market to sell it's OS, and if they can provide a product that will sell and ship on well over 500 million devices in 2014. That's what I call makin' money!
To be honest, I've always thought that the reason Google came out with the Nexus line was to maintain a platform that was "Pure Google" knowing full well that the rest of the industry was going to be changed. And keep it the way the first rolled out and hoped it would be. I think that's really cool

I enjoyed the dialog you two posted and agree with it all and the parts in the middle.
Thanks Kangi26 and Fire3Element, good stuff.

This is my first LG device and in happy that I purchased it. I've read all through the forum people are complaining about things that could've been avoided before you left the carrier store or where ever the device was purchased. When I went in I had three devices in mind, this device the note 5 and Samsung Galaxy S6. I tested all three over an hour and half time frame and ended up choosing the LG V10. I've even dropped it or its been knocked off my counter to tile flooring about 4 or 5 times with no issues. The only thing that I've found that I don't like is the LG keyboard so I switched to the Google keyboard... Problem solved. I have good battery life, so I'm happy

Overall, I am happy with this phone. Yes there are some nitpicks, but ALL devices have them.
The fact that I still get a removable battery and microSD card slot more than make up for the rest of the V10's issues.
But I will say I am still a Note fan. If the Note 5 had kept the removable battery and SD card, I'd most likely have bought the Note 5. My Note 3 has been an absolute beast, and still is to this day.
Unfortunately, the LTE reception issues have been getting so bad that I was forced to upgrade to a new phone. Otherwise, I would still be using my Note 3 until SamSmug got their $tuff together. If the V10 gets Root, I will be more than happy. Hope for a Bootloader unlock as well.

this thread is what we needed to vent and just bs. thanks bud.

fire3element said:
Overall, I am happy with this phone. Yes there are some nitpicks, but ALL devices have them.
The fact that I still get a removable battery and microSD card slot more than make up for the rest of the V10's issues.
But I will say I am still a Note fan. If the Note 5 had kept the removable battery and SD card, I'd most likely have bought the Note 5. My Note 3 has been an absolute beast, and still is to this day.
Unfortunately, the LTE reception issues have been getting so bad that I was forced to upgrade to a new phone. Otherwise, I would still be using my Note 3 until SamSmug got their $tuff together. If the V10 gets Root, I will be more than happy. Hope for a Bootloader unlock as well.
Click to expand...
Click to collapse
I really loved my Note 3 as well, and was really on the fence with the Note 5. I loved the size and how small the screen bezels are, but there were a couple things that I really didn't like at all. The removable battery/no SD slot wasn't the straw that broke the camels back, it was oddly the glass back. I had that thing in my hand at the AT&T store, and it was WAY too slick for me
And really when I got the V10 in my hands, it just felt so much better than even my Note 3, I bought it on the spot (I had been looking at the specs for a while too)

kangi26 said:
The removable battery/no SD slot wasn't the straw that broke the camels back, it was oddly the glass back. I had that thing in my hand at the AT&T store, and it was WAY too slick for me
Click to expand...
Click to collapse
This is where we differ the most then. I absolutely have to have a case on my phones due to working conditions. After having the Zero Lemon extended battery + case on several phones, there is no way I would ever sacrifice having a removable batt on my main device again. That is unless there are no longer any phones with removable batt.
I had contemplated building a design just like what Zero Lemon sells back when I had my LG VX8700 flip phone. A triple cell battery that covered the entire length of the phone just made sense to me. I pondered on it for a while, but did not see how I could get a manufacture to build them.
Then when I got my Droid X, I bought 3 batteries and attempted to build one. It seemed to work ok, but again my working conditions are harsh. I had to stop using it in fear that I would lose/drop them while working.
Now that there is a manufacture making these tri-cell batteries, I don't think I could ever live without one. Just so close to what I had envisioned years ago so I guess it means more to me than most.
Not everyone's idea of portable I suppose. But when you can tether for 48hrs straight and never have to worry that your battery is going to go dead... now THATS POWAR!!!
Prob could jump start your car off one of these. LoL

fire3element said:
But when you can tether for 48hrs straight and never have to worry that your battery is going to go dead... now THATS POWAR!!!
Prob could jump start your car off one of these. LoL
Click to expand...
Click to collapse
HAA!! That's a riot!!
You know, that gives me an idea! You could take a spare back for the V10, epoxy it to one of these, run a cable to the USB ports.
You could run FOREVER, and jump a car all at the same time!!
---------- Post added at 12:57 PM ---------- Previous post was at 12:51 PM ----------
fire3element said:
This is where we differ the most then. I absolutely have to have a case on my phones due to working conditions. After having the Zero Lemon extended battery + case on several phones, there is no way I would ever sacrifice having a removable batt on my main device again.
Click to expand...
Click to collapse
In the past few years, I've not been quite the power user I use to be, and also saw that the N5 had an option for larger memory (Not the BEST options, but I could've lived with it). And even my career changed too, so even a case isnt NEARLY as important as it use to be for me (I was in construction, so Otterbox was a MUST)

This very type of thread was created back when the device was launched here.
No need to start another.
Please carry on in the Lounge:good:
This thread has been closed
Thank you.

Shall i swap my lg g4 which is unlockable for note 4 edge ?

answers important please
in other words what do u hate about ur phone ? (note 4 edge)

I cant even think this swap.Note Edge is a killer,love that device for its unique design with great specs.

Waleedaligomaa said:
answers important please
in other words what do u hate about ur phone ? (note 4 edge)
Click to expand...
Click to collapse
I hate the fact that my 915A has a locked bootloader, so no custom roms

well my g4 is locked too no customs for it that is nearly the main reason am swapping for
well i am offered n915p can that be unlocked ? and i heard that Spen and edge screen dont work with customs is that true ? thanks

The note edge is the best phone ever made IMO. (Primarily due to the edge)
The edge should become a standard feature.

Waleedaligomaa said:
answers important please
in other words what do u hate about ur phone ? (note 4 edge)
Click to expand...
Click to collapse
This is probably heresy to say this in this forum but I honestly don't think it's a good idea. I bought the G4 for my girlfriend a couple of months ago and from my limited usage of it, I absolutely love it. The interface is far more responsive (compared to either 4.4.4 or 5.1.1 on the Note Edge) and I like the little touches LG did like swiping down on the screen when the screen is off to see the time. The Note Edge has a similar feature when you rub the Edge screen but there is a considerable delay when it works and often it doesn't. This is a small point but it basically sums up Samsung's software IMO.
Her battery life is also far better than mine with at least an hour of extra screen on time and very little loss during standby.
I do love the Edge screen though and it makes switching between apps a real joy. But I'm starting to think that the performance trade off is not worth it. I've experimented with all kinds of custom/stock ROM and kernel combinations and there was always some kind of major trade-off. I've now settled on the RiverROM COH2 5.1.1 by Evren35 which is remarkably good if not slightly on the low battery life side but the stock G4 ROM already has excellent performance/battery life ratio IMO. If it weren't for the fact that newer phones are just around the corner, I would most likely switch to the G4 now.

marcolorenzo said:
This is probably heresy to say this in this forum but I honestly don't think it's a good idea. I bought the G4 for my girlfriend a couple of months ago and from my limited usage of it, I absolutely love it. The interface is far more responsive (compared to either 4.4.4 or 5.1.1 on the Note Edge) and I like the little touches LG did like swiping down on the screen when the screen is off to see the time. The Note Edge has a similar feature when you rub the Edge screen but there is a considerable delay when it works and often it doesn't. This is a small point but it basically sums up Samsung's software IMO.
Her battery life is also far better than mine with at least an hour of extra screen on time and very little loss during standby.
I do love the Edge screen though and it makes switching between apps a real joy. But I'm starting to think that the performance trade off is not worth it. I've experimented with all kinds of custom/stock ROM and kernel combinations and there was always some kind of major trade-off. I've now settled on the RiverROM COH2 5.1.1 by Evren35 which is remarkably good if not slightly on the low battery life side but the stock G4 ROM already has excellent performance/battery life ratio IMO. If it weren't for the fact that newer phones are just around the corner, I would most likely switch to the G4 now.
Click to expand...
Click to collapse
thanks alot !

Sacrilegious that anyone can think that the edge isn't everything! !

MSK1 said:
Sacrilegious that anyone can think that the edge isn't everything! !
Click to expand...
Click to collapse
I'll let you know if I haven't put a hammer through mine in the next six months!
I've come close more than once.

The Radius Kid said:
I'll let you know if I haven't put a hammer through mine in the next six months!
I've come close more than once.
Click to expand...
Click to collapse
Me too, although now that I'm running the RiverROM, I have very little problems (just slightly too high RAM usage but hasn't really affected performance and battery life that's okay on an average day but can't be relied upon sometimes). I just think the G4 is a better experience overall.

marcolorenzo said:
Me too, although now that I'm running the RiverROM, I have very little problems (just slightly too high RAM usage but hasn't really affected performance and battery life that's okay on an average day but can't be relied upon sometimes). I just think the G4 is a better experience overall.
Click to expand...
Click to collapse
I'm definitely not trying to knock anyone's opinion but just thought I'd toss mine into the mix too. I always try to stay open minded with companies because I'm aware and understand that we don't live in a perfect world, and I hate to say it but the only company that has ever gotten me to say "I'll never buy another one of their products again".. is LG. I don't know if you guys remember it but I'm pretty sure anyone who had this phone too will understand exactly where I'm coming from, but it's from when I made the unfortunate mistake of getting the LG G2X when it was first launched. This was back when dual core processors had just came out and there was a ton of hype for the new ICS update that was coming out soon.
It was supposed to be LG's "flagship" device and I still clearly remember the store where I got it from had an advertisement on the wall for it that said.. "Android Ice Cream Sandwich update will be coming out soon and the LG G2X will be getting it as soon it does!".. as one of it's selling points. I'll admit it was a long time ago so it might not have said exactly that word for word, but regardless I specifically remember it saying that the G2X would be getting the upcoming ICS update because it was used as one of it's selling points.
Don't get me wrong though because I've always and still do instantly root and usually run custom roms on all of my phones as soon as I get them, so I've personally never given a squirt about updates because a major benefit of rooting and custom roms is that you're not just stuck having to wait for one to come out. Unfortunately though in this situation without an update it meant the phone was practically unusable, because the problems with LG's out of the box software were underlying... so even when you flashed a custom rom the problems would always still be there.
Well not only did we NOT get the ICS update that LG had promised, but EVEN AFTER it was proven and they KNEW that their out of the box software was plagued with multiple and daily random reboots, excessive and practically unbearable lag, constant crashes, almost nonexistent gps (because it was a miracle if you ever got it lock on), overheating, and terrible battery life.. they STILL refused to and never did release a single update for it, and believe it or not that's not even the worst part! There were a lot of devs here on xda who tried like hell to fix the problems with LG's software to at least make the G2X usable, but they weren't able to because LG hadn't made it's drivers available to the public for some reason.
I'm not a developer so I don't know all of the details but from what the devs said at the time was that the drivers they needed in order to get in and fix all of the problems that plagued the G2X.. is something that is usually released to the public. So they contacted LG and asked them to release the drivers so they can at least fix the problems themselves (since the update that LG had promised was never released)... and they STILL refused to release them.
So LG released a phone that had ridiculously broken software and even on top of getting a ton of complaints along with the fact that they had promised the G2X would get the ICS update as a selling point.. they STILL never released an update for it! Then even when devs who owned it were willing to do their job for them and fix it themselves just to make it usable at least.. they STILL wouldn't even do that! They totally hung their G2X owners out to dry and even though they knew damn well their software was plagued with problems which practically made the G2X unusable on top of the fact that they had claimed it would be updated as a selling point.. Not only did they still never release an update for it, but then they also refuse to even release the drivers needed for people who were willing to do their job for them and fix it themselves just so they could have a usable phone??!!
Ultimately LG refused to lift a finger and never released the update they had promised or even the drivers so people could at least fix it themselves, and that's why personally I will NEVER buy another LG phone again (and even now it still pisses me off just thinking about it lol)! Anyway sorry for the long novel but just thought I'd share my experience because I'd never recommend going with LG, they've made it painfully obvious (to me anyway) that they couldn't care less about their customers and they won't lift a finger to fix a problem you might have.. even when it's their fault!
Sent from a ridiculously modified ColecoVision

jeep447 said:
I'm definitely not trying to knock anyone's opinion but just thought I'd toss mine into the mix too. I always try to stay open minded with companies because I'm aware and understand that we don't live in a perfect world, and I hate to say it but the only company that has ever gotten me to say "I'll never buy another one of their products again".. is LG. I don't know if you guys remember it but I'm pretty sure anyone who had this phone too will understand exactly where I'm coming from, but it's from when I made the unfortunate mistake of getting the LG G2X when it was first launched. This was back when dual core processors had just came out and there was a ton of hype for the new ICS update that was coming out soon.
It was supposed to be LG's "flagship" device and I still clearly remember the store where I got it from had an advertisement on the wall for it that said.. "Android Ice Cream Sandwich update will be coming out soon and the LG G2X will be getting it as soon it does!".. as one of it's selling points. I'll admit it was a long time ago so it might not have said exactly that word for word, but regardless I specifically remember it saying that the G2X would be getting the upcoming ICS update because it was used as one of it's selling points.
Don't get me wrong though because I've always and still do instantly root and usually run custom roms on all of my phones as soon as I get them, so I've personally never given a squirt about updates because a major benefit of rooting and custom roms is that you're not just stuck having to wait for one to come out. Unfortunately though in this situation without an update it meant the phone was practically unusable, because the problems with LG's out of the box software were underlying... so even when you flashed a custom rom the problems would always still be there.
Well not only did we NOT get the ICS update that LG had promised, but EVEN AFTER it was proven and they KNEW that their out of the box software was plagued with multiple and daily random reboots, excessive and practically unbearable lag, constant crashes, almost nonexistent gps (because it was a miracle if you ever got it lock on), overheating, and terrible battery life.. they STILL refused to and never did release a single update for it, and believe it or not that's not even the worst part! There were a lot of devs here on xda who tried like hell to fix the problems with LG's software to at least make the G2X usable, but they weren't able to because LG hadn't made it's drivers available to the public for some reason.
I'm not a developer so I don't know all of the details but from what the devs said at the time was that the drivers they needed in order to get in and fix all of the problems that plagued the G2X.. is something that is usually released to the public. So they contacted LG and asked them to release the drivers so they can at least fix the problems themselves (since the update that LG had promised was never released)... and they STILL refused to release them.
So LG released a phone that had ridiculously broken software and even on top of getting a ton of complaints along with the fact that they had promised the G2X would get the ICS update as a selling point.. they STILL never released an update for it! Then even when devs who owned it were willing to do their job for them and fix it themselves just to make it usable at least.. they STILL wouldn't even do that! They totally hung their G2X owners out to dry and even though they knew damn well their software was plagued with problems which practically made the G2X unusable on top of the fact that they had claimed it would be updated as a selling point.. Not only did they still never release an update for it, but then they also refuse to even release the drivers needed for people who were willing to do their job for them and fix it themselves just so they could have a usable phone??!!
Ultimately LG refused to lift a finger and never released the update they had promised or even the drivers so people could at least fix it themselves, and that's why personally I will NEVER buy another LG phone again (and even now it still pisses me off just thinking about it lol)! Anyway sorry for the long novel but just thought I'd share my experience because I'd never recommend going with LG, they've made it painfully obvious (to me anyway) that they couldn't care less about their customers and they won't lift a finger to fix a problem you might have.. even when it's their fault!
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I'm sorry for your experience. Funnily enough, I did once say to myself that I will never again buy an LG phone but that was after I got their first "Prada" phone way back before even the first iPhone. It was just a ****ty overall experience. Whilst what you described is worrying, I think it can't be used to describe LG now, at least not when it comes to the G4. The G4 has been pretty fast with updates and the Marshmallow update has already been pushed to some people's devices with more to follow (one of the first devices that's not a Nexus or out of the box Marshmallow devices I think).
I've had issue with many companies when it comes to updates including HTC (they kept promising updates were coming soon even though it came several months later) and Samsung (whose updates often made the device worse in terms of battery life or responsiveness). None of them are probably as severe as what you described but if the G4 is anything to go by, I think LG has learnt from their past mistakes.

Correct me if I'm wrong here:
Isn't advertizing a product for sale with a promise of future support in the form of updates and not delivering considered false advertizing amounting to fraud?

marcolorenzo said:
I'm sorry for your experience. Funnily enough, I did once say to myself that I will never again buy an LG phone but that was after I got their first "Prada" phone way back before even the first iPhone. It was just a ****ty overall experience. Whilst what you described is worrying, I think it can't be used to describe LG now, at least not when it comes to the G4. The G4 has been pretty fast with updates and the Marshmallow update has already been pushed to some people's devices with more to follow (one of the first devices that's not a Nexus or out of the box Marshmallow devices I think).
I've had issue with many companies when it comes to updates including HTC (they kept promising updates were coming soon even though it came several months later) and Samsung (whose updates often made the device worse in terms of battery life or responsiveness). None of them are probably as severe as what you described but if the G4 is anything to go by, I think LG has learnt from their past mistakes.
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Yeah I definitely understand what you're saying and I always try to keep an open mind so hopefully you're right and they have changed for the better, and from what you've said it sounds like they're at least doing a pretty good job with the G4 anyway. It just sucks when you get a device from a company that is supposed to be their "flagship", only to have to be stuck with a paperweight because they decided to abandon it and move on to something else. I know I'm not the only one that's ever happened to and that LG isn't the only company that's ever done it either, like you said hopefully they've learned from their mistakes but it's just hard to get rid of that taste in your mouth when something like that happens to you. Anyway if G4 is the phone you've got now or are planning to get I hope everything works out for ya.
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The Radius Kid said:
Correct me if I'm wrong here:
Isn't advertizing a product for sale with a promise of future support in the form of updates and not delivering considered false advertizing amounting to fraud?
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I mean you'd think right? The problem for me was that I couldn't prove it along with the fact that T-Mobile might have put that sign up "thinking" that it would get the update because it was a flagship device. I know a lot of people were talking about a class action lawsuit but I guess it never happened, I wound up getting so tired of dealing with it that I just sold it outright (luckily thank god) and I'm trying to remember but I think I went to the Galaxy S2 from there. Anyway I can't say for 100% sure but I'd say you're absolutely right, but if you don't have proof I guess it means you're just SOL.. lol
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jeep447 said:
Yeah I definitely understand what you're saying and I always try to keep an open mind so hopefully you're right and they have changed for the better, and from what you've said it sounds like they're at least doing a pretty good job with the G4 anyway. It just sucks when you get a device from a company that is supposed to be their "flagship", only to have to be stuck with a paperweight because they decided to abandon it and move on to something else. I know I'm not the only one that's ever happened to and that LG isn't the only company that's ever done it either, like you said hopefully they've learned from their mistakes but it's just hard to get rid of that taste in your mouth when something like that happens to you. Anyway if G4 is the phone you've got now or are planning to get I hope everything works out for ya.
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I mean you'd think right? The problem for me was that I couldn't prove it along with the fact that T-Mobile might have put that sign up "thinking" that it would get the update because it was a flagship device. I know a lot of people were talking about a class action lawsuit but I guess it never happened, I wound up getting so tired of dealing with it that I just sold it outright (luckily thank god) and I'm trying to remember but I think I went to the Galaxy S2 from there. Anyway I can't say for 100% sure but I'd say you're absolutely right, but if you don't have proof I guess it means you're just SOL.. lol
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It's funny, I just came across this article yesterday where they talked about how in the Netherlands, Samsung is being sued for not updating their phones...

How could you in right mind ask that question? You can't compare the two. Prefer Note edge any day.