I'm noticing strange WiFi issues, in that my data speeds keep slowing down to a standstill for no reason.
In fact, when I first booted the device, and started to install my apps, I wondered why there were downloading so slowly, so I installed "SpeedTest" and sure enough my data speeds were like 1.5mbps. To test that my network hadn't just suddenly gone crazy, I ran the test from my laptop and that confirmed normal speeds.
To remedy this, I changed my advanced wifi settings to just use the 2.4 ghz signal, then changed my router settings (a BT Home Hub 3) from smart wireless (auto changes channel to the "best" channel to just remain on that already pre determined best channel.
I then immediately saw an improvement, as it was downloading now at about 27mbps... and so I thought I'd cracked it.
Apparently not.... It regularly goes back to downloading really slowly, and sometimes, messing with all those settings again doesn't do anything to improve the speeds.
Anyone else experiencing this, or has any insights as to what is going on? could it be a wifi driver issue, which may be rectified in later updates or baseband versions?
Here are some pics to give you an idea... all from the same network
Back to awesome after changing router security settings... I wonder how long it will last this time?
Sent from my Nexus 5 using Tapatalk
Exactly the same for me:
http://forum.xda-developers.com/showthread.php?t=2514501
I'm being sent a replacement but I can't say I'm convinced that one will be any different.
This issue occurred on my BT home hub, a tp-link access point, and the access points where I work.
Hello! I flashed the stock image two days ago, as I was not part of the initial wave. Everything seems to be working great, but with one exception. When connected to wifi, anything that must pull information from the web has major lag. For example, opening facebook (or facebook messenger), or instagram, or twitter. You get the idea. Opening facebook messenger, for instance, takes around 9 seconds to load a conversation.
I did a ping test through my phone, using google.com, and found that it took around 9100 ms.
If I disconnect from wifi, which switches me to LTE, this issue disappears.
Switching from wireless 2.4 ghz to 5 ghz makes no difference.
While I have found bug reports about problems connecting to wifi, I haven't really found anyone with this specific issue. If anyone has any thoughts, I would greatly appreciate them.
Update:
Speed test shows that my wifi connection is running at normal pace. Ping test showed a delay, so I am assuming that is where the problem is. This problem does not occur on any other of my devices using my wlan.
I'm experiencing the same thing, unsure of what's going on. Facebook is so sluggish and everything else I do on the Internet seems to be so slow...
Same for me
I am also having issues with WIFI on Lollipop. I always seem to be connected to the network but when I open apps that use the internet connection, it takes forever to load. Facebook, Instagram, Twitter and other mainstream apps are having a real hard time loading images
I am having the same problem.
Weird thing is that I was at a different location today and used the wifi there without any problems. Didn't have time to figure out what was different with their network configuration.
Same problem here.. both on my phone and my wife's. If anyone here hears of a solution... please post back.
Fixed
Karbon82 said:
Same problem here.. both on my phone and my wife's. If anyone here hears of a solution... please post back.
Click to expand...
Click to collapse
Actually... I fixed this.. I have a D-Link-655 Router.. I had a firmware from 2012 on it.. I updated to the latest from 2013 and I no longer have problems with wifi-lag on mine or my wife's phones with Lollipop. Something to consider before fussing with IPv6 settings.
So I've had my m8 since launch, about May of 2014. I've never once had a problem with my wifi, until last week. All of a sudden, I noticed all of my wifi connections (home, work, etc) are all extremely slow. Speed tests are barely getting 1mbps down or up, and the test itself is very erratic, bobbing up and down the whole time. All my other devices are fine, and nothing with any of my wifi connections has changed. I uninstalled about 3 apps that I had installed within the last month, with no change. Verizon sent me a replacement m8, and I got it yesterday, loaded up all my stuff, and low and behold, still slow wifi.
After talking with numerous Verizon techs, they can't solve it, even after multiple factory resets. However, this morning I saw a post while googling it, not an m8 but still android. They said that if Bluetooth is on, but not connected to a device, it could cause issues. So I turned my bluetooth off, and speeds were perfect, getting exactly what my internet connection is. Turned it back on, and back to 1mbps.
So one, why is this happening? I've read that the bluetooth and wifi antennas are the same, and that could cause interference, but it should not be this bad. Second, why did this just now all of a sudden start? I didn't usually leave bluetooth on, but I got a new car about 3 months ago, and decided to leave it on to automatically connect when I'm driving. But it was fine until last week, why the change?
Have you discovered anything new? I've had my Verizon m8 since April 2014 and have always left bluetooth on for my fitbit to sync. I only recently started having problems and can't identify any recent update that happened this month that would cause it. When bluetooth is on and a device is connected my wifi performance is very slow - 100+ ms ping, 1-2Mbps up/down doing a speedtest. Turn bluetooth off and speed test again then wifi performance jumps to 20Mbps up/down with 12ms ping times to the same speedtest server.
I have factory reset my phone 3 times, changed wifi channels, tried 2 different routers and 1 access point. None of the wifi changes affected speeds until bluetooth was turned off. It seems to be a little quicker 3-5 Mbps with bluetooth on and no devices paired but still that's not acceptable.
sitlet said:
So I've had my m8 since launch, about May of 2014. I've never once had a problem with my wifi, until last week. All of a sudden, I noticed all of my wifi connections (home, work, etc) are all extremely slow. Speed tests are barely getting 1mbps down or up, and the test itself is very erratic, bobbing up and down the whole time. All my other devices are fine, and nothing with any of my wifi connections has changed. I uninstalled about 3 apps that I had installed within the last month, with no change. Verizon sent me a replacement m8, and I got it yesterday, loaded up all my stuff, and low and behold, still slow wifi.
After talking with numerous Verizon techs, they can't solve it, even after multiple factory resets. However, this morning I saw a post while googling it, not an m8 but still android. They said that if Bluetooth is on, but not connected to a device, it could cause issues. So I turned my bluetooth off, and speeds were perfect, getting exactly what my internet connection is. Turned it back on, and back to 1mbps.
So one, why is this happening? I've read that the bluetooth and wifi antennas are the same, and that could cause interference, but it should not be this bad. Second, why did this just now all of a sudden start? I didn't usually leave bluetooth on, but I got a new car about 3 months ago, and decided to leave it on to automatically connect when I'm driving. But it was fine until last week, why the change?
Click to expand...
Click to collapse
I too have had bluetooth on for months to be able to connect to my car, never had a problem until about a month or so ago. I did two factory resets, and everything seemed to work fine, but after a day or so, when all my apps were back on the phone, it would start up again. I have a hard time believing a specific app is doing this, unless it was one of the HTC Home updates or something.
Verizon sent me a replacement M8, I got all my apps on it, and the same thing, after a day or so it's super slow with Bluetooth on, horrible ping and less than 2mbps down and up.
So then I contacted HTC directly, did all their troubleshooting, factory reset, and it's still there. They sent me a replacement as well. I turned it on, but did not put my sim into it. I spent 2 days with it, and only downloaded the Speedtest app, nothing else. Speeds are fine with bluetooth on. I then downloaded the rest of my apps (I actually do have quite a few apps, so if it's one of them it will be a pain to figure out which one). It's been two days now and speeds are still good with bluetooth on. Later today I'm going to offically move over to this phone and put my sim in it.
It's just really frustrating to keep turning bluetooth off and on again, and there should be no reason for this to be happening out of the blue all of a sudden.
sitlet said:
I too have had bluetooth on for months to be able to connect to my car, never had a problem until about a month or so ago. I did two factory resets, and everything seemed to work fine, but after a day or so, when all my apps were back on the phone, it would start up again. I have a hard time believing a specific app is doing this, unless it was one of the HTC Home updates or something.
Verizon sent me a replacement M8, I got all my apps on it, and the same thing, after a day or so it's super slow with Bluetooth on, horrible ping and less than 2mbps down and up.
So then I contacted HTC directly, did all their troubleshooting, factory reset, and it's still there. They sent me a replacement as well. I turned it on, but did not put my sim into it. I spent 2 days with it, and only downloaded the Speedtest app, nothing else. Speeds are fine with bluetooth on. I then downloaded the rest of my apps (I actually do have quite a few apps, so if it's one of them it will be a pain to figure out which one). It's been two days now and speeds are still good with bluetooth on. Later today I'm going to offically move over to this phone and put my sim in it.
It's just really frustrating to keep turning bluetooth off and on again, and there should be no reason for this to be happening out of the blue all of a sudden.
Click to expand...
Click to collapse
Strange issue, but from how you described it, it must be a 3rd party application. What I would do in this situation, is do the factory reset, and download 5 apps at a time. Until you narrow it down to the 5 apps that are causing the issue, then you can narrow it down much easier out of the 5 applications. A pain, yes. but once you figure out the app that's causing the issue, you may decide you don't need it, or you only use it once in awhile and can remove it, until you need it, or possibly download an app ops application from the Playstore and remove the Bluetooth permissions and see if that fixes it.
Best of luck.
Seems to help...
I just tried the solution offered in another forum (xda won't let me post the link so I'll copy and paste the information here:
Open page with the available "Wi-Fi" networks (Settings, WI-FI)
Tap on the "3 dots" in the upper right corner
"Wi-Fi Direct"
Tap on the "3 dots" in the upper right corner
"Rename device"
Replace "Android_ed2c" with "HTC One" (or whatever you want) and hit "OK"
Before doing this I had a 300ms ping when Bluetooth is on, and very low bandwidth. Now with Bluetooth on the wifi ping is around 50ms (normal for my home internet) and the bandwidth is back to normal. Time will tell if it sticks, but so far so good!
So I had been running all my apps on my replacement phone for about a week now, and have had no problems. The other day I officially swapped my sim card into this new phone, and for two days now, it's been fine. Bluetooth and wifi are on constantly, and I see no issues with bandwidth. So who knows why the last two devices had a problem, but for now it seems to be fixed.
Having the same issue, originally posted on reddit and then found this thread: https://www.reddit.com/r/techsupport/comments/3kv6z6/wifi_issues_with_multiple_phones/
Turned off bluetooth and it's fine... Will be experimenting with my gf's m8 this weekend.
MJB_One said:
I just tried the solution offered in another forum (xda won't let me post the link so I'll copy and paste the information here:
Open page with the available "Wi-Fi" networks (Settings, WI-FI)
Tap on the "3 dots" in the upper right corner
"Wi-Fi Direct"
Tap on the "3 dots" in the upper right corner
"Rename device"
Replace "Android_ed2c" with "HTC One" (or whatever you want) and hit "OK"
Before doing this I had a 300ms ping when Bluetooth is on, and very low bandwidth. Now with Bluetooth on the wifi ping is around 50ms (normal for my home internet) and the bandwidth is back to normal. Time will tell if it sticks, but so far so good!
Click to expand...
Click to collapse
Thanks for the post. Tried this, but no luck. Hopefully it can work for others
Sent from my HTC6525LVW using Tapatalk
Multiple threads discussing this issue...
http://forums.androidcentral.com/htc-one-m8/565952-app-causing-slow-wifi.html | 2015-AUG-12
http://forum.xda-developers.com/ver...luetooth-causing-extremely-slow-wifi-t3177402 | 2015-AUG-12
https://www.reddit.com/r/htcone/comments/3kr2sb/why_did_my_htc_one_m8_wifi_get_so_slow/ | 2015-SEP-13
https://www.reddit.com/r/techsupport/comments/3kv6z6/wifi_issues_with_multiple_phones/ | 2015-SEP-13
https://www.reddit.com/r/htcone/comments/3n8xu1/problems_with_wifi_connection_unable_to_find_help/ | 2015-OCT-02
https://www.reddit.com/r/htcone/comments/3n663y/m8_wireless_downloads_falling_to_the_center_of/ | 2015-OCT-01
Same HTC M8 issue - very slow WiFi when Bluetooth is running
Same problem on an HTC M8... speedof_dot_me speed test shows 96 ms latency with D/L at 0.07 mbps (really!) on an 11 mbps router. Turned off Bluetooth, and voilla! Latency dropped by 85% and WiFi speeds increased by a factor of 60! I suspect an HTC issue since an August or September update... since this wasn't occurring prior to August.
Verizon sent me a replacement M8 that was on 4.x.x android. I updated via on-air update (not rooted) to Lollipop and installed all my apps. Everything was fine. That night, it did a security update and, since then, my wifi+bluetooth were horked when turned on together.
Do, I did a factory reset (which doesn't undo the updates), but since doing the factory reset and installing just the basic Play-store updates 24 hours ago, the problem is not back.
I'm going to slowly add back my normal apps this time.
Solved on one plus one
Hello, i had since two weeks the similar issue. when bluetooth is switchef on (unconnected), wifi is very slow. in the past this different, so no issue with hardware and frequencies. Finally, I found out that it was linked to an App that accesses Bluetooth.
In my case it was the App Accu-Chek, I read in a big forum that it was linked to a Garmin app.
Uninstalling the App solved the issue.
My wife has a similar issue on Stock Galaxy S4 mini with that App.
This is definitely app-related. I tried force closing out of a bunch of apps that weren't related to the video I was playing and it seemed to fix the bandwidth issue with bluetooth enabled. Guess I'll need to experiment with closing certain apps until I find the culprit.
I was having this same problem. It looks like the RetailMeNot App was the culprit for me.
clusterchuck said:
I was having this same problem. It looks like the RetailMeNot App was the culprit for me.
Click to expand...
Click to collapse
You sir deserve a cookie. Thanks for pointing out the worst app of 2015.
Solved on my Phone!
I used to have the same problem. I am having a Sony Xperia Z1 Compact and a Smartband Talk. At the beginning everything was fine but after sometime (strongly caused by a software related issue) I begin to face the same problem. While bluetooth is on WiFi bandwith dropped to a very little amount (around 0,02- 0,01 Mbits/s). Then I read somewhere, about how to verify whether it is a software or hardware issue via checking it in the Safe Mode. So I unpaired by smartband talk and uninstalled the smartband talk software (smartband talk requires a bluetooth connection for functioning). Then restarted my phone in to safe mode by tapping and holding the power off on the shutdown menu. I downloaded the smartband talk software and turned on my bluetooth and paired my smartband talk again. Then restarted my phone in to normal mode. And voila, problem solved.
It is not a guaranteed method but worth to try.
Wish you good luck.
Hello all!
My wife is running a T-Mobile Note 10+ and having major issues with the WiFi and mobile cell service. She constantly runs into her apps like Netflix and Plex saying she has no connection. She's complained of the WiFi being bad and having to disconnect from it, and then she can use LTE to watch shows, and then sometimes LTE stops working and connecting to WiFi fixes it.
Here's the thing. I finally was able to see it when it was having a fit on the WiFi. Going into the connection settings showed it was connected to our 5GHz WiFi at 7Mbps connection speed. Nothing was loading. This was on a 1300Mbps link. I disconnected from the WiFi and reconnected to it, without moving the phone's location, and voila! It reconnected at 300 something Mbps and everything started working. I believe it may be doing the same with LTE as it cuts out randomly and constantly. I saw it myself while we were driving somewhere and she couldn't load websites. My phone (OnePlus 7 Pro) is on T-Mobile as well and I have NEVER run into these issues. We are on the same provider / plan.
Her phone is fully updated and isn't rooted. I haven't touched it as a tech nerd so it's running as a total consumer as far as settings go (haven't played with APN or wireless radio or anything).
Has anyone else experienced these issues? Does anyone have any ideas to fix this?
Did you try a different wlan access point? Actually i am on the Note 10 with Exynos. Wlan and LTE are working nice for me.
Perhaps your problem is meanwhile solved through an update.
I have the same problem, mainly in LTe but sometimes also in Wifi
ANyone found a workaround ?
i've been having this issue constantly since the march security update. Didn't notice it before but it'll disconnect from my wifi, still recognise it but wont reconnect unless i restart my phone
Same here. Brazil SM-N975F.