Samsung "My Files" app not connecting to Google Drive in Marshmallow update - Verizon Samsung Galaxy S6

Hi,
I have a Samsung Galaxy S6 (SM-G920V) running Android 6.0.1 as of yesterday. Before that it was Android 5.1.1. My device is not rooted.
When it was running 5.1.1 the My Files app was able to connect to Google Drive without any problems. After the update to 6.0.1 I would get a pop-up window directing me to Settings>Applications>Application Manager>Access Cloud where it instructed me to enable Storage and Contacts under the Permissions settings. Unfortunately, there are no permissions available to either select or deselect for this app, so there was nothing I could enable. I did try enabling those same permissions for the Google Drive app (for it they do exist and by default they are not enabled), but this did not help. I also cleared the cache for Access Cloud, but this did not help either.
Randomly, I just tried again, and Viola! - the much desired Google window opened asking me to grant access, which I did. Now it shows that My Files is connected, but there are no files available. Instead, the "Loading" wheel just keeps spinning.
What I wonder is:
1.) What changed to allow My Files to finally connect to Google Drive, and
2.) Why can't it actually load my files?

Disable Google 2-step verification
I believe I have found the answer to my question.
After logging into my Google Drive account and removing Access Cloud by way of the Options drop-down menu next to Access Cloud under Settings>Manage Apps. To be thorough I once again cleared the cache data for Access Cloud on my device by way of Application Manager. I then disabled the 2-step verification for my Google account (not something I recommend, but I was troubleshooting to see) and tried again to connect the My Files app to my Google Drive account. This time it worked and my files were visible within seconds. Unfortunately, turning 2-step verification back on seemed to prevent any files that had not already synced with my device from being available via My Files.
Hopefully this is helpful to anyone else who may find themselves struggling with the same issue.
Perhaps my best recommendation would be to use ES File Explorer Pro. It works brilliantly and allows you to connect multiple storage cloud services rather than only Google Drive.

Related

Can't locate any devices with Android Device Manager

This seems to be a complicated problem so I am going to do my best to explain the issue, and how I got here.
Problem:
When I open the Android Device Manager on a web browser using my main Google account, ADM says that I have "no active devices", however I have both Nexus 6P and a Nexus 7 (2013) both running the latest Marshmallow March security update.
When I open Android Device Manager on either device, the panel that lets your select your device never finishes loading and will constantly show a loading circle.
I also have my work email (a Gmail account) on my phone, and if I sign in to Android Device Manager on my phone or the web I can locate my phone just fine, so it clearly is an issue with my Google account.
What I have tried:
Ensure location is enabled
Ensure all device administrator and Android Device Manager settings are enabled
Device is not set to "hidden" in my Google Play settings
Clear data on Google Play Services
Remove work email from phone
Factory reset
Upgrade to Android N preview
Downgrade back down to latest Marshmallow release
Another odd thing I noticed is that the new Android Beta page for enrolling in the Android N preview does not show my Nexus 6P while using my main email, however my work email does show it. I even called Google support yesterday and troubleshooted for an hour and by then end they said that they were resetting something to do with my location which should take 15-30 minutes, and they would call me back. I never got a call back, so I am avoiding calling them until I seek more help.

G930T, rooted but has Google FRP

I have a Samsung S7 T-Mobile, G930TUVU4APK1. Nothing exciting right?
I received this phone from a moving sale and the people have since moved, and I've no idea who they were. The key guard was on, couldn't get in so I did a factory reset via recovery...well It is protected with Google Factory Reset Protection (FRP). I tried various things, RealTerm being one, and cannot unlock it. I downgraded the firmware to 6.0.1, and still can't get in. I tried to open a browser by copy/paste text, and I can sign into Google from the phone, but it's not a browser. I can only tap buttons and copy/paste items through the User Agreement browser. Chrome is installed as explained below. It will not sync.
So I thought i would try to unlock the bootloader by flashing it through Odin: Downgraded it from 7.0 to 6.0.1. in 'download' mode. Let it reboot when finished and powered it down. Loaded Odin again and flashed the AP part with Samsung_G930x_QC_Rooted_BOOT.tar. I then flashed SU from that link too. Success. It is rooted. I can get into a shell and perform shell commands and ADB commands. I can enable and disable packages, including Google packages. So i went in with ADB, disabled Google Play Services, cleared the data, renabled. Went and did that with the other 3 Google APKs hoping when you cleared the data, it cleared the account in FRP. I successfully bypassed FRP for a friend's LG phone by reading the User Agreement. It would open it in a Chrome tab and I could search 'settings' and get into the phone's apps and clear all the Google Apps data which would clear the account in FRP and allow it to be setup again with a new account.
Not this one. So I have full ROOT rights, the shell shows a '#', I can use full ADB, I can do everything except bypass FRP. I haven't found a package I can't disable, I just don't know which ones so I can to get rid of FRP, if able. I have no idea if the bootloader is unlocked or what the unlocked picture of a lock says "custom" means. Any help I can ge would be awesome!
Code:
adb shell
[email protected]:/ # pm list users
Users:
UserInfo{0:Jason S:13} running
That is my name. But I am not signed in? It says to have "owner of the device" to log in during setup.
Ok well...I'm inside the phone. I managed to flash root. I will try to post a step-by-step later, but right now I can install any APK, as long as it doesn't rely on Google Services. I did NOT bypass FRP yet. I have cleared data and or disabled all Google related services with no effect. I installed the SuperSU app but it says i don't have root. I just added a Samsung account I just created.
Like I can get into settings, disable apps, I even installed Nova Launcher. I just can't get past the FRP when I go to sign into any Google App.
Ok. I really didn't mean to have to start all over, at least not tonight, but I screwed up and well....anyway...Here is what i got so far.
I have not been able to yet bypass FRP. I have been able to root, and disable services of Samsung and Google, to gain main entry into the device.
1) Make sure phone is powered off.
2) Boot into 'download' mode by pressing and holding volume down+home+power. When the screen comes on, release the buttons then press the volume up button once.
3) Plug phone into Computer and launch Odin.
4) Download UFIRM_G930_Odin_Firmware.zip and unzip.
5) In Odin, add corresponding files to slots and click start.
6) Let it reboot, then power it down again. Reboot back into 'download mode'.
7) Went here and downloaded Nougat_S7_Edge_EngBoot.tar.md5.
8) In Odin, placed the above file in AP slot, and click start. Device is 'rooted.'
At this point, I am at the Welcome screen to select language. I don't do that. Phone is still plugged in, so I open ADB.
Code:
adb devices
List of devices attached
e436cea2 device
adb shell
heroqltevzw:/ #
heroqltevzw:/ # pm list packages com.sec
The shell command then pulls up all the packages related to setting up the device with their software. I disabled the Setup Wizard. I may have the exact package name a little off, as I am trying to do this post by memory. When you do this command, watch the screen.
Code:
heroqltevzw:/ # pm disable com.sec.android.app.setupwizard
(some amount of words followed by) disabled status: true
At this point you should see the stock Android setup wizard. I list the Google packages.
Code:
heroqltevzw:/ # pm list packages com.google
I disable the four Core packages, Play store, account manager, play services and the framework. I am using App Inspector on another Android device to get the core package names. When that's all done, I then go back, clear all the data from each disabled packages. Then I disable the stock Android setup wizard. When I do that, a pop up allows me to select a Samsung Launcher, I go with basic touch wiz. I now have access to the device in it's entirety. Then I install SuperSU APK and Nova Launcher via ADB. I set up Nova to make sure it is default. I power down the phone and reboot to 'download mode' again. Plug back into the PC. From here I get a script that will do the rest. When it reboots, tap on SuperSU app, done.
Now I have gone on and restored the Google play related apks, but even with the data cleared, it still reads FRP. So I can use this phone just like any other, just without using apps that rely on being signed into Google. I added my Samsung Account, but I just created it.
Ok so I rebooted this AM to try out something. I re-enabled Samsung's setupwizrd while leaving Android's disabled, along with the play services etc. I then downloaded and installed Samsung's official web browser 'internet'. This solved a lot of small issues. I couldn't use recent apps button so I was unable to swipe apps closed. Samsung wasn't syncing with my account. Other little annoyances. So I logged into my Google account through their browser. Google FINALLY recognized the phone. Before it would recognize it, but only as a new phone anytime I logged into Google. So 24 hours later (today) since I last tried to log in, I re enabled the Google services. It asked to update Google play (which I downgraded so it would have a harder time recognizing the previous account), and it updated. I went to settings, added my google account, FRP is GONE!
Since I logged into Samsung late last night, the phone synced with it's apps, my data/info and whatever else it needed to sync with. So I presume Google saw that today and was happy with it enough with the results, it released the FRP. The phone is officially working on all ends! Rooted and all

Android Lost App - All Permissions Granted But Still Says Missing

I'm trying to resolve an issue with the Android Lost app, and unfortunately the developer's forum page is closed. It does no good to contact him via email, as I always receive a canned response due to the many emails he receives. I'm hoping someone here may be able to help me troubleshoot.
I have uninstalled and reinstalled, cleared cache and data, but every time I reinstall Android Lost v3.26 on my wife's Google Pixel 3a running Android 12, I get the same following issues:
First, it opens and says Personal Notes, PIN code required. It will only take the old PIN.
How is it remembering the old PIN if I have completely uninstalled, deleted its data, rebooted the phone, etc? (Yes, I removed the Administrator permissions)
After entering the correct PIN, I get a popup, "Use Your Location", which I click OK.
It then instantly pops up the next window:
"Some Permissions are missing. For this app to work as expected you must accept the permissions. Let us go through them one by one."
I click OK. (It does NOT go through any permissions for me to select.)
Once again, instantly, another window pops up:
"Not all permissions were accepted. Most likely you have clicked deny and never ask again. To allow permissions you must go to your phone's settings menu and set it manually."
I click OK.
So I go to my phone's settings, and allow all permissions for the Android Lost app, YET, when I run the troubleshooter from the app, I get the results shown on the attached pic, Test12-Missiing Permissions.png.
I have also attached the log file generated by the Android Lost app.
Mike
Have you tried to reset your app launcher? I've had this problem and by clearing data in my launcher it reset my screen and all the apps pop back up.
Just tried by clearing the data and cache for the Pixel Launcher, but it made no difference.
One of the options for troubleshooting is to start from scratch and register your email again by clicking the button, Re-register at Google. Yet, when I click it, it says "Please Wait...", then 3 seconds later it says "No Google account found on phone - This app was NOT registered."
I can confirm, my wife's Google email is on this phone, so I'm not sure why it is saying that.

Question Issues adding a Google Workspace account, anyone managed to pull this off yet?

Hi folks,
I'm in a bit of a conundrum here. Decided to grab a GW4 on Black Friday, and tried pairing it with my Pixel, but I don't seem to be able to copy my Google account to my watch in any shape or form! I'm a bit at my wits end here.
My Google account is a Google Workspace / G Suite one; I have completely disabled mobile/device management on it. I also tried turning on basic device management, setting a PIN on the watch and trying to add/copy the account on it as well. I'd very much like to use this account on the watch, as it's my "main account" for pretty much everything.
The symptoms are the following: When I try to add/copy my Google account to the watch, I get the Android-native dialog about signing into a Google account on the watch. Confirm that I am indeed trying to add my only Google account. After about 5 seconds of loading, the dialog just closes.
Tried the following so far:
Try to add the Google account during the setup phase --> got "couldn't copy Google accounts" toast notification error in Galaxy Gear app
Try to add the Google account from the Galaxy Gear app --> got "couldn't copy Google accounts" toast notification error in Galaxy Gear app
Try to add the Google account from the watch itself (Settings -> Accounts & Backup -> Google account). This time, I get the native dialog again, select the account, it loads for 5 seconds again, closes, and the progress indicator just remains circling on the watch without doing anything, telling me to "Check my phone".
(Factory) Reset the watch
Update the firmware to the latest version
Do the steps above again
Reset the watch
Do the steps above again
Reset the watch
Try the steps above while not being connected to WiFi
Try setting the device management to basic in Google Workspace admin, and set a PIN on the watch, and try both options as described above
Set device management back to disabled in Google Workspace admin
Reset the watch
Dig out an older phone, factory reset it, login to my Google account, install Galaxy Gear and the Galaxy Watch 4 plugin, do all three steps above
Try both options for logging in while being on cellular connectivity
Reset the watch
Try the last steps again
Try enabling a screen lock on the phone, reboot phone, and perform the two option again. Got prompted during the account copy for my PIN. After entering it, the copy dialog almost immediately closes.
Add a PIN/screen lock on the watch itself, perform the step above
Honestly, I feel like I've followed all steps as described and followed on-screen instructions, yet I still can't get my Google account to sign into the watch (which locks me out of a lot of functionality, including most of the functions that I'm actually interested in using).
I've also found references to using a VPN while adding the Google account. This doesn't make much sense to me, but I did give it a try: I "emulated" this by using two different cellular providers, using my home Internet connection and tunneling the traffic back to a VM hosted in a datacenter in a different country. Also did the "DNS trick" someone else described and manually set Google's DNS server on my phone, and I can confirm that my home network does not hijack DNS requests.
I tried logging onto the old device with an old, personal Gmail/Google account that I no longer use, this managed to copy / add itself onto the watch without a problem. However, I'm not planning to migrate off of the Google account I've been using for the past 8+ years.
Additionally, I tried to add the Google Workspace account as a secondary account, after I had finished setting up the watch with my old, personal account, but I got the same symptoms/issue as I described above.
Has anyone managed to add a Google Workspace account to their Galaxy Watch 4 yet?
Are there any specific settings (other than Mobile Management) that one needs to set in the Google Workspace admin in order to make accounts on the Workspace usable on smartwatches?
or... does the Galaxy Watch just *not* support Google Workspace accounts at all?

Question A Family Link Hostage please help

4
I have a Samsung s22 Ultra device, my husband and I were trying out the parental control feature.
Even after stopping supervision, it's impossible to uninstall the parental control app and remove it's restrictions from my phone. This prevents me from using Developer Options/usb debugging, uninstalling Family Link as well as many restrictions. I cannot change my google email. (It won't allow additional email or removals)
Here are some things I tried:
1.. I've already tried age verification
Already stopped the supervision on my friend's phone, completely removed from family group
Tried clearing cache and storage of all Google apps
Removed myself from the family through Play Store
Tried resetting all settings, but factory reset is disabled
Tried disabling parental control as a device admin, it is greyed out
Unable to boot into safe mode
Can't enable developer mode (so no ADB)
Security certificate section is disabled
Deleting my Google account is not at all an option, it's my primary account
Tried changing the password of my Google account, and tried to force log out and reset using the Find My Device feature. That Didn't work( it says no device registered)
Tried transferring the app(family link) to the SD card, and removing the SD card. Didn't help, it still has restrictions
unable to reset the phone through Samsung find my device and through Google find my phone( both say my phone is not registered)
on my hubby's phone it says open parental control (by going to Google In settings) and set up again to start supervision.
On his phone shows no child, on my phone shows monitoring active
Tried meddling with my birthday in my google account, at some point it asked me to verify my age through card, which I did. And the age got verified.
Tried to install beta version of family link,by signing up through Google Play Store, hopping the beta has resolved the issue, but it didn't help
Tried restarting my phone several times, but no avail
Tried hard resetting(through recovery menu), the phone won’t go into recovery, it vibrates at point where it Was supposed to go into recovery menu, and boots normally and phone turns on
My problem is my phone has become laggy and I'm not able to add Google accounts.unable to reset my phone. Please help in removing malware of an app Family Link. I know this may not be the appropriate place to ask, but I am desperate. Thanks for any help.
I have a similar issue with a firneds tablet. What a mess!
You can disable it with ADB. Or even uninstall if you want.
Code:
pm uninstall -k --user 0 com.google.android.apps.kids.familylink
Edit: just read u cant enable dev options weird.
zclight said:
4
I have a Samsung s22 Ultra device, my husband and I were trying out the parental control feature.
Even after stopping supervision, it's impossible to uninstall the parental control app and remove it's restrictions from my phone. This prevents me from using Developer Options/usb debugging, uninstalling Family Link as well as many restrictions. I cannot change my google email. (It won't allow additional email or removals)
Here are some things I tried:
1.. I've already tried age verification
Already stopped the supervision on my friend's phone, completely removed from family group
Tried clearing cache and storage of all Google apps
Removed myself from the family through Play Store
Tried resetting all settings, but factory reset is disabled
Tried disabling parental control as a device admin, it is greyed out
Unable to boot into safe mode
Can't enable developer mode (so no ADB)
Security certificate section is disabled
Deleting my Google account is not at all an option, it's my primary account
Tried changing the password of my Google account, and tried to force log out and reset using the Find My Device feature. That Didn't work( it says no device registered)
Tried transferring the app(family link) to the SD card, and removing the SD card. Didn't help, it still has restrictions
unable to reset the phone through Samsung find my device and through Google find my phone( both say my phone is not registered)
on my hubby's phone it says open parental control (by going to Google In settings) and set up again to start supervision.
On his phone shows no child, on my phone shows monitoring active
Tried meddling with my birthday in my google account, at some point it asked me to verify my age through card, which I did. And the age got verified.
Tried to install beta version of family link,by signing up through Google Play Store, hopping the beta has resolved the issue, but it didn't help
Tried restarting my phone several times, but no avail
Tried hard resetting(through recovery menu), the phone won’t go into recovery, it vibrates at point where it Was supposed to go into recovery menu, and boots normally and phone turns on
My problem is my phone has become laggy and I'm not able to add Google accounts.unable to reset my phone. Please help in removing malware of an app Family Link. I know this may not be the appropriate place to ask, but I am desperate. Thanks for any help.
Click to expand...
Click to collapse
First of all, why did you add yourself as a child requiring supervision?
Anyways, Family Link app is just an interface to change settings and permissions. Switching to beta version or doing other things with the app will not make any difference. The problem is with the account settings. Your Google account is still being supervised. Until this restriction is removed, you won't be able to add other accounts or factory reset the device. Ideally, once you stop supervision, these restrictions must go away.
Here's what you can try:
1. Join the family group again.
2. Ask the 'parent' to remove your account from supervision. My guess is you have stopped supervision from the child account. So try stopping it using the parent account.
zclight said:
18. Tried hard resetting(through recovery menu), the phone won’t go into recovery, it vibrates at point where it Was supposed to go into recovery menu, and boots normally and phone turns on
Click to expand...
Click to collapse
Did you connect it to your PC when going into recovery menu?
I tried this a lot of times on my son's android device. This is the one thing I did especially I messed up the settings on my Family Link.

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