I'm trying to resolve an issue with the Android Lost app, and unfortunately the developer's forum page is closed. It does no good to contact him via email, as I always receive a canned response due to the many emails he receives. I'm hoping someone here may be able to help me troubleshoot.
I have uninstalled and reinstalled, cleared cache and data, but every time I reinstall Android Lost v3.26 on my wife's Google Pixel 3a running Android 12, I get the same following issues:
First, it opens and says Personal Notes, PIN code required. It will only take the old PIN.
How is it remembering the old PIN if I have completely uninstalled, deleted its data, rebooted the phone, etc? (Yes, I removed the Administrator permissions)
After entering the correct PIN, I get a popup, "Use Your Location", which I click OK.
It then instantly pops up the next window:
"Some Permissions are missing. For this app to work as expected you must accept the permissions. Let us go through them one by one."
I click OK. (It does NOT go through any permissions for me to select.)
Once again, instantly, another window pops up:
"Not all permissions were accepted. Most likely you have clicked deny and never ask again. To allow permissions you must go to your phone's settings menu and set it manually."
I click OK.
So I go to my phone's settings, and allow all permissions for the Android Lost app, YET, when I run the troubleshooter from the app, I get the results shown on the attached pic, Test12-Missiing Permissions.png.
I have also attached the log file generated by the Android Lost app.
Mike
Have you tried to reset your app launcher? I've had this problem and by clearing data in my launcher it reset my screen and all the apps pop back up.
Just tried by clearing the data and cache for the Pixel Launcher, but it made no difference.
One of the options for troubleshooting is to start from scratch and register your email again by clicking the button, Re-register at Google. Yet, when I click it, it says "Please Wait...", then 3 seconds later it says "No Google account found on phone - This app was NOT registered."
I can confirm, my wife's Google email is on this phone, so I'm not sure why it is saying that.
Related
This post is regarding the Xfinity Mobile app: https://market.android.com/details?id=net.comcast.ottclient
My system log shows <userName>[email protected]</userName> and <password>MYPASSWORD</password> on a line that starts with "D/HTTPManager". I read the log using aLogcat (app available in the market). Open aLogcat, press menu and filter for "password". After I clear my log (using aLogcat) that line reappears even when I haven't used the Xfinity app. I don't use my comcast credentials in any other app.
To try and resolve this I cleared data and cache for the Xfinity app, then cleared the system log in aLogcat, and restarted the phone for good measure. I opened the Xfinity app, logged in without checking "remember me" and unfortunately my username and password immediately reappeared in the system log.
I posted this issue here: http://forums.comcast.net/t5/Mobile-Apps-and-Web/Password-revealed-in-android-system-log/td-p/872295. A Comcast employee responded to say they will investigate this issue and fix it within a few weeks. In the mean time, you may want to uninstall the Xfinity Mobile app and change your Comcast password, or at least do not share your system log with anyone (in bug reports for example) if you have Xfinity Mobile installed.
This may not be the only app that exposes sensitive information in the system log, but this is the only password I have found exposed.
I have a Motorola Droid running stock Android 2.2.
UPDATE - As squiddy20 pointed out, Comcast has updated their app to 2.0.2. They include instructions to clear the app data as part of the upgrade, but that may be unrelated to this issue. In any case, I cleared the app data and installed the update, and my credentials no longer show up in the log. As far as I can tell, they have completely resolved this issue. If the problem persists for anyone else, be sure to post that here and on the Comcast forum.
Wow Comcast.
Thanks for the heads up
I checked this out for myself and the only way I could get it to show up was by logging out and then back in. I then did a reboot, let it sit for well over 5 minutes after it was fully booted, and then tried it and still no entry under "password". I dont get any of the sporadic, random popups you seem to have gotten. Oddly though, I have it set to not login automatically, yet after the reboot, it took me right to my email messages without me actually typing in my login info. That in itself is room for concern, let alone the possibility that login info is contained in the logcat in plain text.
Samsung Moment 2.1 running TiX 1.6 rom.
Interesting I to have the same issue squiddy20. Very concerning not a good thing Comcast
I was not able to see my password
I use an EVO with 2.3 and checked the same on my logs after logging in .. and only saw my username the password was nowhere to be found. I guess it would only happen when you first try to login.
squiddy20 said:
I checked this out for myself and the only way I could get it to show up was by logging out and then back in. I then did a reboot, let it sit for well over 5 minutes after it was fully booted, and then tried it and still no entry under "password". I dont get any of the sporadic, random popups you seem to have gotten. Oddly though, I have it set to not login automatically, yet after the reboot, it took me right to my email messages without me actually typing in my login info. That in itself is room for concern, let alone the possibility that login info is contained in the logcat in plain text.
Samsung Moment 2.1 running TiX 1.6 rom.
Click to expand...
Click to collapse
Now that I have unchecked "remember me" my credentials only show up in my log when I log out and back in. Not sporadic any more.
Check your Xfinity Mobile -> Settings -> Log Out setting. If it is set to "Never", then you wouldn't have to log in again after a reboot. If it is set to "On Exit" then you should have to log in again after exiting the app or after a reboot... but that may be buggy.
Thanks for the tip, but I honestly don't access my email through the app very much. To me, less things logged into and running in the background, means more memory for other things and slightly more battery life.
Also slightly less security problems!
Well, they've updated the app and I assume they've fixed the logcat problem (haven't checked for myself yet). They do have a note: "This Update will require you to log in to the application" plus the usual updates, improvements, and fixes.
Edit: just ran 2 checks with aLogcat and can confirm that the username and password info does not show up when searching for keyword "password". On a slight side note, I've noticed that hitting the home button on my Samsung Moment exits the app, but doesn't sign out. While hitting the back button from the main screen exits the app AND signs out. Settings also seem to be staying the same, even after reboots. Mine would reset occasionally, turning notifications on and other things.
I have had some concerns as well. I have lost most of my channels in the TV listings area. It goes from 2-29 and then 75-99 but that is it. I have uninstalled and reinstalled the app several times, cleared data in applications, etc. As I reinstall the app, it is going right into my system without asking for a password which I find a bit alarming.
I assume that the program has reverted to a selection that is not the full digital programming which shows up when you first do an initial install. I cannot find a way to get back to that area to reset my configuration and add all my channels back. I have emailed Comcast and those idiots responded that they do not have an app that works with Android yet, only iPads and iPhones. Quite comical.
Any help would be greatly appreciated.
I have tried all of the methods mentioned above and when I log in using username and password, and filter alogcat only my username appears in the log. Also tried brief and long settings in alogcat preferences.
Edit: This is using the 2.0.2 version.
Hi Squiddy ,
Pressing the backbutton will exit the app and pressing the home screen actually puts the app in the background so that at later point of time we can launch the app from the page where we left .
I dont think this is an Issue.
Hi Dawgman25,
There is a settings for the program area where you can change the zipcode of yours and select the proper digital option.
After logging in tap on the settings on the lower right corner.
There will be an option program area under TV Listings.
There you can enter your zipcode and give the correct Headend (Digital) option
I think the forums.comcast.net will respond quicker and properly .
you can also directly send mail to [email protected] to get lightning response !!
I tried this and he responded immediately
Hi everyone...
I've done the most stupid thing in my entire life with Android - I've trusted OP of this thread (the Force OTA how-to).
I've struggled with getting all push notifications and tokens for almost all Google service.
There's only one left, that doesn't work: android device manager doesn't see my device.
I know that other people had problems with it also, I didn't get it back to work with any instruction available.
I don't want to factory reset...
Is there any way I can re-add my device to Google Play (it's listed and I can push apps to device) and Android Device Manager?
ATM it just says I don't have any...
BTW: The other thread should be removed as this stupid method only causes problems!
Unfortunately it's just closed.
the fix should be very easy: remove and re-add your google account from settings->account->google
you won't loose anything
I wouldn't ask if it would be so easy.
I've tried that, i've tried giving permissions to manager once again, i've trying re-caching the google play store.
The only thing that changed was that my phone now shows up in google-play list (as my device).
andrut said:
I wouldn't ask if it would be so easy.
I've tried that, i've tried giving permissions to manager once again, i've trying re-caching the google play store.
The only thing that changed was that my phone now shows up in google-play list (as my device).
Click to expand...
Click to collapse
What I said before IS the fix, what does not work yet? did you tried a restart of the phone?
I've tried that already two days ago.
I have push notifications, I have working PlayStore, I can see device on the device-list and 'last usage' data is updating everyday.
What I don't see is my device in "android device manager" (website to track phone & ring/clear it).
andrut said:
I've tried that already two days ago.
I have push notifications, I have working PlayStore, I can see device on the device-list and 'last usage' data is updating everyday.
What I don't see is my device in "android device manager" (website to track phone & ring/clear it).
Click to expand...
Click to collapse
then try to check on "google settings" app on your phone if device management is enabled (location + wipe)..or maybe it needs some time to appear on the website again
It is set, i've searched for all possible options.
It's strange as it need so much time to appear... After first run it showed up seconds later on my account.
Okay, not sure where to start, but my Windows Store quit working. I was doing a search in the store when it crashed. Every time I go to load it, I get a spinning circle and it just does this for an indefinite length of time.
So far, I have ran wsreset multiple times, both as administrator, and as a regular user. It still continues to be stuck loading. I also ran system file checker to see if there was any file corruption but it found no issues. Is there something simple that I am missing here?
Thanks!
Hello !
I've got the same problem as yours, and I tried everything. Rebooting, use the MS tool to fix store problems, I even 'refreshed' the surface (RT 1st gen for me) but with the option to keep all the files and settings. No luck.
Then I created a new local dummy user account on the surface and the store was loading... But only for that user, not for me.
So I decided to backup everything in One Drive, and restore my surface from scratch... At the restore window, I chose to start without a previous backup and setup like a new device.
Now the store is loading properly. Sadly I have not found any other solution
ice_236 said:
Okay, not sure where to start, but my Windows Store quit working. I was doing a search in the store when it crashed. Every time I go to load it, I get a spinning circle and it just does this for an indefinite length of time.
So far, I have ran wsreset multiple times, both as administrator, and as a regular user. It still continues to be stuck loading. I also ran system file checker to see if there was any file corruption but it found no issues. Is there something simple that I am missing here?
Thanks!
Click to expand...
Click to collapse
I had this problem and fixed it by changing my Microsoft Account password.
It then forced the app to ask me for a password.
With the new password entered, the Store and Skydrive worked perfectly. (No need to refresh the device)
tanith01 said:
I had this problem and fixed it by changing my Microsoft Account password.
It then forced the app to ask me for a password.
With the new password entered, the Store and Skydrive worked perfectly. (No need to refresh the device)
Click to expand...
Click to collapse
Thanks. I actually did refresh my Surface, but settings were a piece of cake to restore. And yes, the store works now. I will try this option in the future though.
I had the same problem and I found a fix for it on in the microsoft knowledge base. I can't remember the details but it involved clearing the cache through the command prompt I believe.
You should just call MS support, I'm sure their tech would know exactly what to do.
Hi.
I can't attach a picture to a text message using samsung default Messages app. The only options I get when pressing the + icon left of the input field is 'quick response' and 'shedule message'. I have had the option to attach an image before but I don't remember when the last time it worked. What I have tried so far:
- Restart phone
- Clear cache
- Look at permissions and allow all
- Tried adding a photo to the clipboard and then paste it in the text field, but the image was not selectable and grayed out.
- Activating safe mode, but same result.
- Tried sharing a picture from my gallery, but I have no option to choose the Messages app.
What could be wrong? Why does it seem the feature is not there at all. Any help appreciated.
I do not want to use others message apps.
Just updated my phone, galaxy S21 plus, My message app version is: 13.0.00.113
When I try to go into settings, there are not any mentions of mms anywhere, just sms and chat.
All permissions is allowed.
Also, when I try to forward a picture earlier today when the problem started, it stated that the file was not supported, and that was a picture I already have received earlier on mms.
Already checked all provider settings, even resetting it and put in manually per my providers orders. And checked it with my older phone, and wife's phone, all correct.
Also tried to wipe partition cache.
The problem seems its not with the provider, or the phone itself, it's within the Samsung messages app. Even though it has all rights/clearenses.
Even tried the repair apps from recovery mode.
No one?
See my post here
You may want to use Google Messages.
Yeah, but, that's exactly what I was trying to avoid...
Try the factory load version if you haven't already.
The factory load versions tend to run better
2X post
4
I have a Samsung s22 Ultra device, my husband and I were trying out the parental control feature.
Even after stopping supervision, it's impossible to uninstall the parental control app and remove it's restrictions from my phone. This prevents me from using Developer Options/usb debugging, uninstalling Family Link as well as many restrictions. I cannot change my google email. (It won't allow additional email or removals)
Here are some things I tried:
1.. I've already tried age verification
Already stopped the supervision on my friend's phone, completely removed from family group
Tried clearing cache and storage of all Google apps
Removed myself from the family through Play Store
Tried resetting all settings, but factory reset is disabled
Tried disabling parental control as a device admin, it is greyed out
Unable to boot into safe mode
Can't enable developer mode (so no ADB)
Security certificate section is disabled
Deleting my Google account is not at all an option, it's my primary account
Tried changing the password of my Google account, and tried to force log out and reset using the Find My Device feature. That Didn't work( it says no device registered)
Tried transferring the app(family link) to the SD card, and removing the SD card. Didn't help, it still has restrictions
unable to reset the phone through Samsung find my device and through Google find my phone( both say my phone is not registered)
on my hubby's phone it says open parental control (by going to Google In settings) and set up again to start supervision.
On his phone shows no child, on my phone shows monitoring active
Tried meddling with my birthday in my google account, at some point it asked me to verify my age through card, which I did. And the age got verified.
Tried to install beta version of family link,by signing up through Google Play Store, hopping the beta has resolved the issue, but it didn't help
Tried restarting my phone several times, but no avail
Tried hard resetting(through recovery menu), the phone won’t go into recovery, it vibrates at point where it Was supposed to go into recovery menu, and boots normally and phone turns on
My problem is my phone has become laggy and I'm not able to add Google accounts.unable to reset my phone. Please help in removing malware of an app Family Link. I know this may not be the appropriate place to ask, but I am desperate. Thanks for any help.
I have a similar issue with a firneds tablet. What a mess!
You can disable it with ADB. Or even uninstall if you want.
Code:
pm uninstall -k --user 0 com.google.android.apps.kids.familylink
Edit: just read u cant enable dev options weird.
zclight said:
4
I have a Samsung s22 Ultra device, my husband and I were trying out the parental control feature.
Even after stopping supervision, it's impossible to uninstall the parental control app and remove it's restrictions from my phone. This prevents me from using Developer Options/usb debugging, uninstalling Family Link as well as many restrictions. I cannot change my google email. (It won't allow additional email or removals)
Here are some things I tried:
1.. I've already tried age verification
Already stopped the supervision on my friend's phone, completely removed from family group
Tried clearing cache and storage of all Google apps
Removed myself from the family through Play Store
Tried resetting all settings, but factory reset is disabled
Tried disabling parental control as a device admin, it is greyed out
Unable to boot into safe mode
Can't enable developer mode (so no ADB)
Security certificate section is disabled
Deleting my Google account is not at all an option, it's my primary account
Tried changing the password of my Google account, and tried to force log out and reset using the Find My Device feature. That Didn't work( it says no device registered)
Tried transferring the app(family link) to the SD card, and removing the SD card. Didn't help, it still has restrictions
unable to reset the phone through Samsung find my device and through Google find my phone( both say my phone is not registered)
on my hubby's phone it says open parental control (by going to Google In settings) and set up again to start supervision.
On his phone shows no child, on my phone shows monitoring active
Tried meddling with my birthday in my google account, at some point it asked me to verify my age through card, which I did. And the age got verified.
Tried to install beta version of family link,by signing up through Google Play Store, hopping the beta has resolved the issue, but it didn't help
Tried restarting my phone several times, but no avail
Tried hard resetting(through recovery menu), the phone won’t go into recovery, it vibrates at point where it Was supposed to go into recovery menu, and boots normally and phone turns on
My problem is my phone has become laggy and I'm not able to add Google accounts.unable to reset my phone. Please help in removing malware of an app Family Link. I know this may not be the appropriate place to ask, but I am desperate. Thanks for any help.
Click to expand...
Click to collapse
First of all, why did you add yourself as a child requiring supervision?
Anyways, Family Link app is just an interface to change settings and permissions. Switching to beta version or doing other things with the app will not make any difference. The problem is with the account settings. Your Google account is still being supervised. Until this restriction is removed, you won't be able to add other accounts or factory reset the device. Ideally, once you stop supervision, these restrictions must go away.
Here's what you can try:
1. Join the family group again.
2. Ask the 'parent' to remove your account from supervision. My guess is you have stopped supervision from the child account. So try stopping it using the parent account.
zclight said:
18. Tried hard resetting(through recovery menu), the phone won’t go into recovery, it vibrates at point where it Was supposed to go into recovery menu, and boots normally and phone turns on
Click to expand...
Click to collapse
Did you connect it to your PC when going into recovery menu?
I tried this a lot of times on my son's android device. This is the one thing I did especially I messed up the settings on my Family Link.