Have my Z5 since before christmas, was working very well till 7 days ago, suddenly dropped from H+ to Edge, then no network, and its been like that most of the time ever since, do a network search, sometimes it finds all the network, sometimes it finds only LTE, most of the time it cannot connect to a network. when I walk outside I can get a connection, but sometimes it cannot make calls, text or data with full signal on H+, for the last 7 days, if I walk outside by 5 feet away from the house I get a signal, walk another 40feet further I have no signal, walk another 30feet further I have a signal, while I have a Z and a s6 both working fine on H+ on the same network, swapping sims made no difference to the z5, and my sim works in all other phones perfect.
anyone experienced this?
deconfrost said:
Have my Z5 since before christmas, was working very well till 7 days ago, suddenly dropped from H+ to Edge, then no network, and its been like that most of the time ever since, do a network search, sometimes it finds all the network, sometimes it finds only LTE, most of the time it cannot connect to a network. when I walk outside I can get a connection, but sometimes it cannot make calls, text or data with full signal on H+, for the last 7 days, if I walk outside by 5 feet away from the house I get a signal, walk another 40feet further I have no signal, walk another 30feet further I have a signal, while I have a Z and a s6 both working fine on H+ on the same network, swapping sims made no difference to the z5, and my sim works in all other phones perfect.
anyone experienced this?
Click to expand...
Click to collapse
to get better help please write more about ur phone condition
have install any app or flash mod that related to network?
+ other phone working fine in ur location?
:good:
Geeks Empire said:
to get better help please write more about ur phone condition
have install any app or flash mod that related to network?
+ other phone working fine in ur location?
:good:
Click to expand...
Click to collapse
only had a few games installed, and word, nothing other than that, phone bought new in December 2015, 1 week after MM, was using Androplus v22 and Romaur v2 phone sitting on charger, with good H+ signal suddenly dropped to edge for less than a minute, then no service. have the S6's and a XZ here sitting side by side, they all work perfect with H+ except the Z5, swapping sims makes no different, but the sim from Z5 working in all other handset, all sim are billpay on same network
deconfrost said:
only had a few games installed, and word, nothing other than that, phone bought new in December 2015, 1 week after MM, was using Androplus v22 and Romaur v2 phone sitting on charger, with good H+ signal suddenly dropped to edge for less than a minute, then no service. have the S6's and a XZ here sitting side by side, they all work perfect with H+ except the Z5, swapping sims makes no different, but the sim from Z5 working in all other handset, all sim are billpay on same network
Click to expand...
Click to collapse
First do factory reset if nothing gets better
Take it to service to check antenna
:good:
Geeks Empire said:
First do factory reset if nothing gets better
Take it to service to check antenna
:good:
Click to expand...
Click to collapse
done everything, nothing, phone is too new to be taken apart, they should replace it.
deconfrost said:
done everything, nothing, phone is too new to be taken apart, they should replace it.
Click to expand...
Click to collapse
How they are going to replace a phone with unlocked bootloader and with custom kernel?
Did you flash your phone with full firmware and full wipe?
gm007 said:
How they are going to replace a phone with unlocked bootloader and with custom kernel?
Did you flash your phone with full firmware and full wipe?
Click to expand...
Click to collapse
I did, tried 5 different ftf full wipe everytime.
yea bad move for unlocking, certainly wouldn't go with my current provider again, regardless of unlocked bootloader, they have no intention of replacement.
I just checked the antennas they are fine, only thing I see different is with or without the grey antenna wire connected or not, it made no difference to the signal, sub antenna looks perfect and main antenna look perfect too. there's nothing to is just metal contacts.
if the fault is not the board then it be down to software, the phone works in area with good signal, in town and city I get 4g+ and download speed is great, but upload speed still poor, would it be the ic on the board?
PS. the Z5 is much easier to open than anything else I worked on before
maybe a silly question, but should I unlock the simlock first before I unlock the bootloader? this is my second z5, first z5, a week after bootloader unlocked, no network, no sim work in it, no TA backup but it does work in area with strong coverage, even on 4G+ with full signal
bit worry to do anything with the new one now
Related
Are you having issues where the phone's internet cutting out? I'm trying to work out if its an issue with the phone or the signal in Manchester.
The phone will be working fine for texts and phone calls then when I go to use Internet radio, Marketplace or Internet browser quite often the internet will drop out.
Hi no .
My phone is behaving but does have the 3g to H problem where it flies between the 2 . Although this does seem not as bad as other users are experiencing
Sent from my HTC One S using xda premium
Its literally driving me insane. Its about 6/10 times I go to use the internet it wont work! But if I do get it to stream it seems to be ok.
I'm considering going for the ONE X instead getting sick of the problems with the S.. Shame really as I love the size!
Hard reset and see how it acts after that .
Most of the niggles I had went after I did that.
The S for me is a keeper for a while , screen is great , battery life is amazing . Have you called 3 to see if there's an issue
Got mine today from three. Will report back if I notice anything. Three can slow data down I believe depending on usage on a network. Being in a city might have something to do with it.
Sent from my HTC One S using XDA
Be grateful you get signal. I get jack sh*t in manchester with vodafone haha, always have.
Well I unlocked my bootloader last night, didn't end up putting any ROMs on it but had to start again with my Apps everything was working perfectly when I went to download everything (This is in Sale, about 5 miles from where I work). I even managed some Battle Field 3 online gaming via personal hotspot on my PC.
It was only late on last night I starting having an issue.. was it an app I installed I wonder? I will experiment further.
Shame its networked locked, was going to led it to my friend to try with his Vodfone sim to see how he gets on with it.
Its not the PHONE WOooh! Three have just called, problem with the mast in my area, fixed by the 27th. I can deal with that. And there I was deleting apps etc.
mardon85 said:
Its not the PHONE WOooh! Three have just called, problem with the mast in my area, fixed by the 27th. I can deal with that. And there I was deleting apps etc.
Click to expand...
Click to collapse
Not to deflate your balloon but I have same prob. I have a fairly good Three signal where I live NE of York. Put the sim out of my One S into Defy+ and I get good signal. Put sim back into One S and back to 1 or 2 bars. I took it back to Three in York but with full signal in York had a hard time explaining my prob. So the assistant typed on the computer ..... guess what she said ....
" problem with the mast in my area, fixed by the end of the week"
Now that is one coincidence is it not? That said even if there was an issue with the 'mast' doesn't explain why the Defy+ has the normal good signal with no signal loss as per One S
Micro sim will work in Defy+ if you place it correctly over the connecting pins!
There are others on here with similar problem
http://forum.xda-developers.com/showthread.php?t=1588345
There is definitely an issue with the current radio firmware as I still have the jumping 3G to H sign but even so at home on the Wirral or in Sale Manchester the internet is spot on, even if it only has 3/4 bars where as in work its full signal but the internet drops out all over the show.
I think it could well be a coincidence that there is an issue with the mast you're on, does the Desire support the faster HSDP+ internet? Maybe its that?
Not sure about the Desire.
I think it's probably the a firmware issue as you say. I know I have a good Three signal where I live as I've tried their PAYG service. Put either the payg or the monthly contract sim, both from Three, in the Defy+ and get a good signal readout. The signal seems to bounce all over. One minute I'm on full bars and the next lost connection. In York where signal is stronger than mine in the sticks there is no issue. Tried with little success to explain the problem to the assitant in Three shop but with full bars on phone she thought I was some sort of fool Mind you when she played the mast card asked why then the Moto Defy+ had no issues with signal
I'm hoping there will be a patch from HTC at some point though they maybe need to be made aware of the issue. I would like to try a T-Mobile sim in the One S but suspect it's locked to Three. I'm sure it's a network provider issue.
Hello,
Recently, I had bought a used phone from someone, very nice Xperia RAY [st18i], but I didn't know that it's sim locked to T-mobile. I went to T-mobile centre and they said to me, that they can't do anything because phone is still under varranty, and If it is they can't unlock. So I made some research, found a solutions like buying a unlock code via weird sites, but the phone Is THAT hard sim locked that I even can not simply insert a unlock code., also bootloader is locked and can not be unlocked. [bootloader unlock: no].
My friend recommended me a solution of buying a "Turbo Sim", so I had bought one of them. It was simple, but there was a need to cut my SIM card a little to fit with a Turbo Sim in a sim container. But it doesn't matter, my xperia turned on and was not anymore asking to sim unlock code, I had just filled my PIN code and ... it wasn't working.. In a few seconds in a progress bar I had saw, that I had no signal,.. then it showed red "x" next to an empty signal bars and then the X dissapeared and again, no signal. Like a loop or something. I was confused, what to do.. I had tryed many times without any luck or success.. another day I had tryed again AND luckily, It was working!! This time it showed me no signal bars, then the red "X" next to a signal bar marks and then it turns to a full signal with a letter "R" next to signal bars [maybe roaming?].. but it was working!
I was glad.. but only for two days when I forgotten to charge my Ray and It went off, so I switched it again and AGAIN no luck! Signal bars dissapeared, - I am sure that the Turbo Sim still works, its not damaged or broken. A two weeks after this, I had tryed again to put my sim into my Ray, and it worked.. I don't know why and how, but it was working!... So I tryed to prevent discharging, It worked for a week or two, but my android messed a little bit and showed me weird things so I needed to reboot.. My signal bars dissapeared again and I am not able to connect to network again.
I am confused, what to do? Does anyone experienced something similar or same?
I had also downloaded an app LTE settings - as those turbo sims are only for GSM networks and there in my country we have WCDMA preferred networks, so I changed this the second time and it worked for a while.. Also tryed to switch on and off DNS server control. I had tryed many different roms just to be sure that It's not software related, I was not able to change kernel because of locked bootloader, I had tryed everything I found on internet without success.
Please, can somebody tell me what else to do? What can I try? Why It is working sometimes, and then for a weeks it's not and than It again works.. It is working always for unlimited time SINCE reboot, than I am not able to catch signal again.. How this can happen?
Every advice would be greatly appreciated!
wnii said:
Hello,
Recently, I had bought a used phone from someone, very nice Xperia RAY [st18i], but I didn't know that it's sim locked to T-mobile. I went to T-mobile centre and they said to me, that they can't do anything because phone is still under varranty, and If it is they can't unlock. So I made some research, found a solutions like buying a unlock code via weird sites, but the phone Is THAT hard sim locked that I even can not simply insert a unlock code., also bootloader is locked and can not be unlocked. [bootloader unlock: no].
My friend recommended me a solution of buying a "Turbo Sim", so I had bought one of them. It was simple, but there was a need to cut my SIM card a little to fit with a Turbo Sim in a sim container. But it doesn't matter, my xperia turned on and was not anymore asking to sim unlock code, I had just filled my PIN code and ... it wasn't working.. In a few seconds in a progress bar I had saw, that I had no signal,.. then it showed red "x" next to an empty signal bars and then the X dissapeared and again, no signal. Like a loop or something. I was confused, what to do.. I had tryed many times without any luck or success.. another day I had tryed again AND luckily, It was working!! This time it showed me no signal bars, then the red "X" next to a signal bar marks and then it turns to a full signal with a letter "R" next to signal bars [maybe roaming?].. but it was working!
I was glad.. but only for two days when I forgotten to charge my Ray and It went off, so I switched it again and AGAIN no luck! Signal bars dissapeared, - I am sure that the Turbo Sim still works, its not damaged or broken. A two weeks after this, I had tryed again to put my sim into my Ray, and it worked.. I don't know why and how, but it was working!... So I tryed to prevent discharging, It worked for a week or two, but my android messed a little bit and showed me weird things so I needed to reboot.. My signal bars dissapeared again and I am not able to connect to network again.
I am confused, what to do? Does anyone experienced something similar or same?
I had also downloaded an app LTE settings - as those turbo sims are only for GSM networks and there in my country we have WCDMA preferred networks, so I changed this the second time and it worked for a while.. Also tryed to switch on and off DNS server control. I had tryed many different roms just to be sure that It's not software related, I was not able to change kernel because of locked bootloader, I had tryed everything I found on internet without success.
Please, can somebody tell me what else to do? What can I try? Why It is working sometimes, and then for a weeks it's not and than It again works.. It is working always for unlimited time SINCE reboot, than I am not able to catch signal again.. How this can happen?
Every advice would be greatly appreciated!
Click to expand...
Click to collapse
Well, no-body replied, as it was expected -_- Since yesterday I solved the Isuue - For the others which will be searching for this kind of problem - An user "cadnyc" at youtube said that "T-mobile - some of the users on the forum recommended i plug that tmobile sim card back to a tmobile phone. let me reconnect to the cell towers. make a call and hang up. your tmobile is on its network now. eject the sim and plug it back to the iphone. im testing that right now."
THATS works perfectly! Regards
I just want to write this post maybe it will help anyone that has or will have the same problem. I looked all over the internet and could not find a fix, so here is my fix. Hope it works.
I work over seas on oil rig sites (remote locations) so I talk to my wife and family back home via different VOIP apps so its important to get a 3G signal, usually I lock WCDMA only network and get at least 1 bar which is sufficient. All of a sudden I started experiencing very weak 3G signal on my phone, weirdly this was at the same location where it had full bars in the past. This only applies for 3G, I could get 2G signal no problem.
In other areas that I know had good 3G signals and towers were close, it would work alright outdoors but once I get behind a door or a window 3G disappears even if I have it locked. I put in my sim card in my old Galaxy Nexus and it had 3G indoors with no problems at the same place and right next to the N5. So I started testing with both phones right next to each other when I lock 3G with the same SIM the Galaxy nexus would get 3 bars while the Nexus 5 would get the empty triangle (emergency calls only).
I couldn't get out of my mind that I dropped my Nexus 5 a hard drop, but I have a rubber case that took all the shock and the phone didn't get a scratch on it. This was before the 3G signal starts getting funny. Couldn't help but feel that I broke it somehow though. I felt like this might have got something loose inside. What didn't make sense to me is that if the antenna didn't work it wouldn't get 3G at all, indoors and outdoors.
So Step 1, I assumed it was a software issue. I went through a painful hard reset. To my surprise it still had the same issue afterwards.
Then out of desperation I saw this dude's video on how he couldn't lock GPS until he opened the back of the phone and found that the GPS antenna was not connecting straight.
youtube com/watch?v=K1-uCIb-t8I[/url]
So I started searching for where the 3G or 2G antennas are on the N5, but couldnt find anything that points that out. The phone was worthless to me like that so... I took a deep breath and decided to open the phone. Keep in mind, i'm an oilfield engineer and I still had a feeling i might [email protected]#k the phone up, specially that I did not have any tools with me.
So I watched this video on how to open up the back cover:
youtube com/watch?v=mkbmtu-1KSQ[/url]
and went through this guide on what's inside the N5:
theregister co uk/2013/11/05/nexus_5_teardown_shows_a_light_touch_thats_easy_to_fix/[/url]
Then I opened it, couldn't find anything to do, except maybe clean the minor dust off and blow on the ICs a bit. There is alot of pins that connect to antennas located on the back cover itself, so I closed it up, made sure its closed tight and all the pins touching, put in my SIM, and GOD DAMN!! IT WORKS AGAIN... I was getting full bars 3G!!!
So what I figured is that when I dropped it, one of those pins moved a little bit away and broke the connection between the antenna and the IC. Works great for the last 5 hours, solid connection.
Hope I would help anyone with this
PS: put the dots in the links, XDA won't let me post outside URLs
walid.eldalil said:
I just want to write this post maybe it will help anyone that has or will have the same problem. I looked all over the internet and could not find a fix, so here is my fix. Hope it works.
I work over seas on oil rig sites (remote locations) so I talk to my wife and family back home via different VOIP apps so its important to get a 3G signal, usually I lock WCDMA only network and get at least 1 bar which is sufficient. All of a sudden I started experiencing very weak 3G signal on my phone, weirdly this was at the same location where it had full bars in the past. This only applies for 3G, I could get 2G signal no problem.
In other areas that I know had good 3G signals and towers were close, it would work alright outdoors but once I get behind a door or a window 3G disappears even if I have it locked. I put in my sim card in my old Galaxy Nexus and it had 3G indoors with no problems at the same place and right next to the N5. So I started testing with both phones right next to each other when I lock 3G with the same SIM the Galaxy nexus would get 3 bars while the Nexus 5 would get the empty triangle (emergency calls only).
I couldn't get out of my mind that I dropped my Nexus 5 a hard drop, but I have a rubber case that took all the shock and the phone didn't get a scratch on it. This was before the 3G signal starts getting funny. Couldn't help but feel that I broke it somehow though. I felt like this might have got something loose inside. What didn't make sense to me is that if the antenna didn't work it wouldn't get 3G at all, indoors and outdoors.
So Step 1, I assumed it was a software issue. I went through a painful hard reset. To my surprise it still had the same issue afterwards.
Then out of desperation I saw this dude's video on how he couldn't lock GPS until he opened the back of the phone and found that the GPS antenna was not connecting straight.
youtube com/watch?v=K1-uCIb-t8I[/url]
So I started searching for where the 3G or 2G antennas are on the N5, but couldnt find anything that points that out. The phone was worthless to me like that so... I took a deep breath and decided to open the phone. Keep in mind, i'm an oilfield engineer and I still had a feeling i might [email protected]#k the phone up, specially that I did not have any tools with me.
So I watched this video on how to open up the back cover:
youtube com/watch?v=mkbmtu-1KSQ[/url]
and went through this guide on what's inside the N5:
theregister co uk/2013/11/05/nexus_5_teardown_shows_a_light_touch_thats_easy_to_fix/[/url]
Then I opened it, couldn't find anything to do, except maybe clean the minor dust off and blow on the ICs a bit. There is alot of pins that connect to antennas located on the back cover itself, so I closed it up, made sure its closed tight and all the pins touching, put in my SIM, and GOD DAMN!! IT WORKS AGAIN... I was getting full bars 3G!!!
So what I figured is that when I dropped it, one of those pins moved a little bit away and broke the connection between the antenna and the IC. Works great for the last 5 hours, solid connection.
Hope I would help anyone with this
PS: put the dots in the links, XDA won't let me post outside URLs
Click to expand...
Click to collapse
Thats nice , but lots of ppls have the signal issues with nexus 5 , and it isn't antena disconect for 90 % if us. I have separated the phone many times. , done about 5 hard resets's tried diffrent verions of radio's diffrent ROM's etc... nothing work's. Frineds have nexus 5 2 of them , and they can get 3g and 4g when they want, and i can only get Edge which is 2g. which is unusable..... I noticed that i have 3g only when i am in other towns, but not mine home town.... I tried diffrent sim cards, and diffrent netowrks, nothing seams to get the 3g at home, plus the gsm sucks, it interupts the calls.. So i must be the frequencies of the working 3g network in mine home town ? Then how i don't get 4g ? Why other ppl with the same phone, and same network have 3g when put next to mine ? NO one knows...
Same Issue
i am having the same issue, just having "E" Edge and cannot connect to 3G/4G, done everything to resolve the issue, took apart the antenna part of my phone but all the connectors and wires are intact, did hard reset several times, tried different ROMS including stock ROMS, tried the *#*#4636#*#* selected all the Radios but no luck, used 2 different sim cards but no use, same damn "E" in the status bar, APNs are all in place, nothing is wrong with the settings so far, dont know wots da problem with this set.
Please help us.
I have this problem with my Z3. I commute to school by train and every now and then I lose signal because of tunnels etc. But the phone is having a hard time recovering signal. Sometimes I have to reboot. Sometimes theres the red X on the SIM icon but usally it's just that there's good signal strenght but no data connection. Other times a reboot doesn't solve it instantly and I'll just have to wait. Or I have to go and manually select my carrier (Tele 2, Sweden) but it doesn't work all the time either. So there's no consistent fix.
Anyone else experiencing the same problem? On my way home 2 stops before mine there's a tunnel where you always lose reception and sometimes I can't even recover it before I get of the train 10 minutes later in an area where you normally have full reception.
I've got a D6603, rooted .77 (PRFCreator). The problem started occuring before rooting. Can't remember if it was before updating to .77 (Had .77, downgraded for root then upgraded again). Carrier is Tele 2 in Sweden.
Info
lol1rfs said:
I have this problem with my Z3. I commute to school by train and every now and then I lose signal because of tunnels etc. But the phone is having a hard time recovering signal. Sometimes I have to reboot. Sometimes theres the red X on the SIM icon but usally it's just that there's good signal strenght but no data connection. Other times a reboot doesn't solve it instantly and I'll just have to wait. Or I have to go and manually select my carrier (Tele 2, Sweden) but it doesn't work all the time either. So there's no consistent fix.
Anyone else experiencing the same problem? On my way home 2 stops before mine there's a tunnel where you always lose reception and sometimes I can't even recover it before I get of the train 10 minutes later in an area where you normally have full reception.
I've got a D6603, rooted .77 (PRFCreator). The problem started occuring before rooting. Can't remember if it was before updating to .77 (Had .77, downgraded for root then upgraded again). Carrier is Tele 2 in Sweden.
Click to expand...
Click to collapse
u need to repair ur firmware phone by PC Companion to install fresh stock rom
it means u will lose root access but u have to do this to realize if thr s software problem or faulty hardware.
:good:
lol1rfs said:
I have this problem with my Z3. I commute to school by train and every now and then I lose signal because of tunnels etc. But the phone is having a hard time recovering signal. Sometimes I have to reboot. Sometimes theres the red X on the SIM icon but usally it's just that there's good signal strenght but no data connection. Other times a reboot doesn't solve it instantly and I'll just have to wait. Or I have to go and manually select my carrier (Tele 2, Sweden) but it doesn't work all the time either. So there's no consistent fix.
Anyone else experiencing the same problem? On my way home 2 stops before mine there's a tunnel where you always lose reception and sometimes I can't even recover it before I get of the train 10 minutes later in an area where you normally have full reception.
I've got a D6603, rooted .77 (PRFCreator). The problem started occuring before rooting. Can't remember if it was before updating to .77 (Had .77, downgraded for root then upgraded again). Carrier is Tele 2 in Sweden.
Click to expand...
Click to collapse
I also have this issue, when I switch to CM12, the signal back. I don't know why my D5563 can't get data traffic from stock ROM :crying:
I have the same issue but with calls. If my signal is low and I try calling someone no one can hear me and it drops. I am on Telus, stock generic firmware. Going to try reinstalling it once the files finish redownloading.
Hello,
i had small software update August 29,
Galaxy S22 Ultra (SM-S908B),
since then i keep loosing mobile data and wifi signal.
I got new Sim card and I did factory reset, but issues are still here. Turning off/on airplane mode or restarting the phone doesn't help. I have normal data like 5 min and then it just freeze all signal reception . I live in the city with great signal coverage. What should I do?
But what's the coverage like where you live? Does it get better as you move around? If the coverage is good then contact Samsung support so they can maybe check the phone further
Coverige
raul6 said:
But what's the coverage like where you live? Does it get better as you move around? If the coverage is good then contact Samsung support so they can maybe check the phone further
Click to expand...
Click to collapse
Coverage is great here. I took out my sim card today and was only connected to wifi, connection is better.
With inserted sim both wifi and mobile data reception is awful.
I was thinking to switch to eSim..
I recommend that you contact Samsung support as your phone is under warranty for 1 year. They are very good at diagnosing problems.
Hi, you mean 5G coverage? I've read that 5G antenna failure is known to happen in this phone, so you should bring the phone to Samsung so they can replace it, specially if you are under warranty. I don't see why you see a relation between the SIM and the coverage, probably it has more to do with the status of the antenna.
The problem is with both data connection, mobile and wifi.. I tried everything coz I want to avoid sending my new phone to service..
Xenny777 said:
The problem is with both data connection, mobile and wifi.. I tried everything coz I want to avoid sending my new phone to service..
Click to expand...
Click to collapse
Samsung has an 800 support number you can contact 1st and they will try and diagnose your issue before sending it in. I've found they are pretty good at diagnosing issues over the phone.
Marcelocohenarg said:
Hi, you mean 5G coverage? I've read that 5G antenna failure is known to happen in this phone, so you should bring the phone to Samsung so they can replace it, specially if you are under warranty. I don't see why you see a relation between the SIM and the coverage, probably it has more to do with the status of the antenna.
Click to expand...
Click to collapse
Well I notice that if I take out Sim card from my phone that wifi has weak but stable connection.. With inserted sim card both wifi and mobile data connection are super weak and unstable. So basically I have this expensive with no possibility to use for normal calls
It's quite the same problem for me actually on my S908B which is on the latest September update (AVI3)
I live in a quite big city in France and my signal is quite bad, like 1 or 2 signal bars on 4G+ (i desactivate 5G as it drain too much the battery in my opinion).
Sometimes i feel like Wifi signal struggle as well at home... i don't know where this is coming from, but it's annoying me. I didn"t pay attention on when it's started to get bad signal, but it's been a while now i think