Cracked back glass - Sprint Samsung Galaxy Note5

I brought my note 5 a month ago and in the case it dropped and the back glass has cracks. Anyone know how much sprint or samsung charges to replace it?
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just report it lost

gronimo21 said:
just report it lost
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They will charge a 200$ deductible to replace a lost or stolen device with insurance. It will be much cheaper to replace it yourself. I would just stop by a repair center and ask them. They may tell u its a sealed design and it has to be replaced. Or u may get lucky and they might hear it up and take it off for about 50 dollars.

Ok I'm going to try a center. I saw on YouTube you can get a replacement back but I debating on trying it
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If you're a handy dude, it's a 10 minute job at best. Now replacing the glass? That's a *****.

Mobiledefenders.com has the part, rip that cracked crap off without losing most adhesive, use a blow dryer on low about 2 inches from back and heat it slightly and all around, place a book on it for 5-10 minutes and your golden.
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derrickmd18 said:
Ok I'm going to try a center. I saw on YouTube you can get a replacement back but I debating on trying it
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Ya if you are 10% handyman u should be able to do it a crap load cheaper than taking it. The front i would not try unless your use to taking apart and puting back together. The back is a cake walk

Related

cracked screen...

Just got my phone pushed off a counter... Cracked the screen :-( should I claim insurance on it or is there a cheaper way?
No way bro take it to verizon and tell them that **** just suddenly cracked when you were trying to use their backup assistant bull crap.
I kid...yeah insurance fo sho.
Sent from my HTC Thunderbolt
Warranty won't cover cracked screen
Not to mention that is fraud, which is not exactly something you should recommend in a public forum...
-sent via 1.21 giggawatts of android.
Make the person who pushed it off the counter pay the insurance amount.
Insurance is meant to cover things like this. That's not fraud
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New deductible is 100$ for smartphone, least mine is. Cheaper then the 600 new without a contract.
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I accidentally pushed my phone off of the bathroom counter and it landed flat on the screen. Not a scratch on the screen but there is a hairline crack in the top left corner of the casing. Strange that the case would crack before the screen.
Ya this is what insurance is for so it not fraud. But I was more wondering if there is a replacement screen for this phone out yet that I could buy and fix myself? And ya when the phone dropped it landed right on the corner so all force of impact was concentrated in one spot...
ilogik said:
I accidentally pushed my phone off of the bathroom counter and it landed flat on the screen. Not a scratch on the screen but there is a hairline crack in the top left corner of the casing. Strange that the case would crack before the screen.
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That's theb reason we use cases...
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yamaha83 said:
Ya this is what insurance is for so it not fraud. But I was more wondering if there is a replacement screen for this phone out yet that I could buy and fix myself? And ya when the phone dropped it landed right on the corner so all force of impact was concentrated in one spot...
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http://www.repairsuniverse.com/htc-thunderbolt-screen-replacements-repair-parts.html
There you go, search amazon and ebay though if you want also, you may beable to find parts cheaper.
Just do the replacement you don't want to void the warrenty on such a new phone
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1234567188 said:
Just do the replacement you don't want to void the warrenty on such a new phone
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He can use a lighter and heat up the void sticker. Use tweezers and carefully remove it. It will all come off in one piece, then you can open it up, replace what needs to be replaced, put it back together, and put the sticker back over the screw. VZW will never know.
g00s3y said:
He can use a lighter and heat up the void sticker. Use tweezers and carefully remove it. It will all come off in one piece, then you can open it up, replace what needs to be replaced, put it back together, and put the sticker back over the screw. VZW will never know.
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A blow dryer is better than a lighter for this.
Thats just as wrong as getting warrenty replacement...
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This is y I always use amex to purchase devices. They willreplace it for you as long as it is within 90 days. No question asks.
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Hahaha using a blow dryer to heat up the void sticker. I gotta try this!
I only got back the purchase price from Amex, not enough to replace it
I would recommend going through the insurance to get it replaced. The same thing happened to my Thunderbolt (today, actually) and it was relatively hassle-free. Functionality of the phone wasn't really affected so the cost was only $99.00 for the replacement. I figure it's better to pay this and start with a fresh phone than waiting until something really breaks on it.

Will VZW replace my droid charge battery covet?

Free of charge. Im still under warranty . My back cover doesnt clip anymore. The plactic hooks wore off.
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DROID3R said:
Free of charge. Im still under warranty . My back cover doesnt clip anymore. The plactic hooks wore off.
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Take it to a verizon store. Also call customer service and tell them what happened. They can note on your account that you need a back cover replacement. Once noted the verizon store has no option but to give you one. Worst scenario....you have to buy it which I think they are like 5-10 bucks
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Edit: I should proof read, stupid swype. If they didn't replace it, you can have mine, just cover the shipping
Happened to me too. I guess replacing the battery with a fully charged one almost every evening isn't too kind on those clips. Did you get a replacement?

Worth buying an gs3 w/ broken screen?

I have found a craigslist post in my area saying there letting go there phone for $250. In the post they continue to say that only the screen is cracked. A picture they posted shows the phone on with cracks on the screen.
I have emailed them and they replied that if it doesn't sale they will just repair it, because it only cost $18 (this concerns me, why not just repair on such an expensive phone)
My questions: is it worth it?? Also what questions do you think I should ask? And if I meet them in person what should I look for?
Thanks in advanced xda folks!
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My friend cracked the glass on his and the screen won't even turn on. I called the phone and it rang but the screen wouldn't light up and the digitizer wouldn't register touches. So I'd stay away.
I have seen replacement screens on eBay for $20 or so, but I believe that the digitizers are glued to the screen.
If you can't cleanly separate the two, you're probably in for the cost of a replacement combo ... about $200.
Still cheaper than a new one outright ...
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I've seen replacement screens on ebay for maybe $15-20 but to replace it seems rather difficult: http://www.youtube.com/watch?v=_70-W9JjVjg&feature=relmfu.
It's really up to you whether it's worth it or not. If you're up for the challenge of replacing the screen (or if you think you can live with the crack, you didn't mention how bad it is) then go for it. If not, I'd probably stay away as this doesn't exactly seem like an easy fix.
Try lowering his price to 200$ then send it in to Samsung they will charge about 190$ to replace it. The digitizer is glued to glass and u won't be able to separate and put on new glass.
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If you can talk him down some and just pay Sammy... Most definitely.
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thx for the replies. now I know why there selling it. My guess is that the digitizer is also broken. I will try to talk them down or not ill just pass. thanks!
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motrinHD said:
thx for the replies. now I know why there selling it. My guess is that the digitizer is also broken. I will try to talk them down or not ill just pass. thanks!
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It may not be broken but its all one unit.. my guess is they already know this or they would have gotten it fixed themselves
Replacement screens are about 18-20 but replacing them is very difficult because of the adhesive that bonds them... Dont't buy it.. you would have to buy a new bezel with the screen and digitizer attatched to it. about 200-250 itself..A shop around me does it but they said it would be 300 plus labor..
If you can get it at a decent price and can replace the screen cheaply then i would say go for it.
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Dra$tiK said:
Replacement screens are about 18-20 but replacing them is very difficult because of the adhesive that bonds them... Dont't buy it.. you would have to buy a new bezel with the screen and digitizer attatched to it. about 200-250 itself..A shop around me does it but they said it would be 300 plus labor..
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Where did u get that quote I have a broken gs3 and best option is Samsung 180 shipped and returned. OP did the phone need bezel replaced? Here is my damaged phone not one scratch on bezel landed perfectly flat and the SGP case doesn't offer much protection over the screen its almost flush. If it was under or roughly 160-180 plus 180 screen replacement sub 400 gs3 good price.
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I live in the Twin cities area of Minnesota... Its a local shop that does all kinds of phones.. But that's what they quoted me.. since it was a such a new phone

Screen Repair Service?

Hi I literally just cracked my screen and I am just wondering if there is a place to send my phone in to get it repaired (for a price of course)?
If so can someone send me a link to it?
Thanks a ton,
Ljbaumer
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No local place? We have a guy who calls himself Iphone Todd. He can fix all types of screens.
Where are you located
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Berkeley, CA
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Send it to me. And $100 too. Lol jk check Craigslist
Sent from the Matrix
Try directfix.com
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my girlfriend cracked her screen and she paid 150 and sprint replaced the phone........ for a refurb
Here's someone who replaced just the screen:
http://forum.xda-developers.com/showthread.php?t=1904554
You will probably either have to do it yourself or send it in for a refurb.
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Send it to Samsung. Its $178 including 2 day shipping both ways. I did it. Was smooth and simple
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Check if the carrier or Samsung will replace/repair the phone for you. If you have insurance on your phone w/ your carrier then you can make a claim as well. A replacement screen costs over $200.
afmracer6 said:
Send it to Samsung. Its $178 including 2 day shipping both ways. I did it. Was smooth and simple
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Wow that isn't too bad, some local places around here charge $299!
TCM55 said:
Wow that isn't too bad, some local places around here charge $299!
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$300!?!??! wow, that's incredible. I opted for insurance. I believe Verizon's deductable is $100.
Just cracked my screen, assurian charged me $99. Hope its not a defective refurb.
Sent from my unlocked VZW Galaxy S3
I sent mine to the Samsung repair depot. It took 10 days total time but cost $156.00.... unfortunately I did not have insurance.
All of you ar lazy. 30 bux and 2 hours of time and ur phone will be as good as new. You I bought a glass for mine. Seperarted the front and bafk stuck the front piece jn the oven for 20 minutes at 200 degrees and I seperated the glass from the lcd and stuck the replacement glass on it. Good job you just paid somebody 126 bux to change a little piece of glass.
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lelandholton said:
All of you ar lazy. 30 bux and 2 hours of time and ur phone will be as good as new. You I bought a glass for mine. Seperarted the front and bafk stuck the front piece jn the oven for 20 minutes at 200 degrees and I seperated the glass from the lcd and stuck the replacement glass on it. Good job you just paid somebody 126 bux to change a little piece of glass.
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That's pretty horrible reasoning. Maybe they don't feel comfortable taking a heat gun to a $400 phone with no guarantee that it will be fixed. Have you ever paid to have a car fixed? I did the head gasket on my mustang and saved my self 3000 but would I think someone was lazy because they took there's too a shop? Of course not they may just not have the technical skills.
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me too! cheaper now
afmracer6 said:
Send it to Samsung. Its $178 including 2 day shipping both ways. I did it. Was smooth and simple
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i am sending mine in to samsung. As of today cost is 135.31 after shipping both ways. this is to replace glass, lcd and digitizer, sounds like i'll get a new frame too!
**edit**
FYI i lacked the technical skills to do this. my lcd and digitzer was fine. then i tried to remove the glass, well i suck at life and i broke the lcd and cut the digitizer! so im a noob! BFD! and yes i read the how to and watched vids, even had a second set of hands. i would say try it, you're looking at 20 bux nowadays for the glass. if you break it like me its still under $140 to send it in to get it fixed by samsung. better than having some pro screen guy do it, he charges you much more the glass alone.
(if this helped please give me a thanks)
Grab a new screen online (ebay, other sites). Most come with instructions on how to do it, just takes patience.
glacious2k said:
Grab a new screen online (ebay, other sites). Most come with instructions on how to do it, just takes patience.
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If you are replacing just the glass yes. If your LCD is busted don't bother. send to samsung, its cheaper than all other options.
i cracked just the glass, bought a new red glass (which i still have in packaging) and 2mm tape (still have too in package) PM if you want them.
in the process of removing old glass, i destroyed my LCD, this is why I'm sending to samsung.
20$ for the glass is definately worth an attempt on your own but research alot before you do, its a tedious and scary process, at least its scary when you see the lcd break...
unless i'm looking in the wrong places, you cant find an LCD/ digitizer/ glass assembly for less than $135.31 shipped.
if you are in a hurry and trust yourself, and money isn't a factor, do it yourself, shipping to samsung will take around 10 days. But if money isn't a factor just buy a new phone and sell yours on ebay!
Knock on glass, I haven't broken the screen on any of my phones... even dropped my SGS3 a couple of times with zero protection on it... whew! :highfive:

Cracked Rear Glass, Repairable?

Hey guys,
After a year and a half of no case on my U11, with it safely in my pocket, I bumped into the couch and the back glass cracked.
Any ideas whether this is repairable, or if they will just replace it (sprint)? Just want to know for backup purposes.
Is it safe to assume that she is no longer waterproof?
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It is repairable but to find the back case is going to be hard and if you do find one it will be expensive. I've seen a YouTube video that shows a U11 tear down. Good luck.
Thanks man. I am wondering more whether Sprint is likely to repair or replace. I have insurance on it, and it's a lease, so I don't plan to self repair.
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ccs86 said:
Thanks man. I am wondering more whether Sprint is likely to repair or replace. I have insurance on it, and it's a lease, so I don't plan to self repair.
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I remember HTC had a pretty good warranty a few years back and they would repair broken screens but that stopped because it was just a losing deal for HTC. I tried using Asurion to replace my U11 when I thought it was bricked but they would have sent me a Google Pixel 2 as replacement after I paid the $175 deductible.
Google witrig . it is a china store that sells OEM parts and ship internationally.
I fixed my u11 in under an hour. Getting the part on eBay is what I did, I have the solar red and was able to find parts quite quickly and replace and reseal the new screen and back glass in under an hour. I repaired mobile devices for over 3 years and I will say this HTC is not that bad compared to the HTC 10 to fix especially if you're just putting new glass on the back. Just use good water proof adhesive and red tape ( Amazon or eBay has all of it ) also look at ifixit they have lots of videos, the back glass is just like a Samsung device. Cut it off. Seal down a new one
2 post above are good leads!
2 things to add =>
1. Order from China= patients for packet arrival (CAN take up to 2 month's, so 2 month's of shaming with broken cover)
2. Patients and staddy hands when replacing the cover. I spend 20 euro on a guy at the local mobile shop who has both skills.
Kind regards,
GloBuS

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