Database Info

[Q] Broken the glass on my Captivate

This literally happend about 3 minutes ago. My dog bolted for the door and took out my legs from behind me which sent my phone flying out of my hand. It looks like just the glass is broken as the screen and touch screen still work perfectly.
So has anyone replaced the front screen? Is it replaceable? This pisses me off to no end as the phone didnt have a single mark or scratch on it and I just got approved for a brand new replacement to be picked up tomorrow at my local ATT store, to remedy the random shut off and random search key press.

I thought the Gorilla glass is unbreakable!!!!????

saint168 said:
I thought the Gorilla glass is unbreakable!!!!????
Click to expand...
Click to collapse
<shrug> I've hit mine many times with a 20 pound sledgehammer and it looks like new.

It is replacable just have to order a screen and follow a guide
Sent from my SPH-P100 using XDA App

$89.99! Only paid $79.99 for it in the first place! Ahh well.
Damn dog.

As I was already approved for replacement, do you think ATT will still swap it?

Not with damaged glass. I'd pay 87 to fix it n a heart beat
Sent from my SPH-P100 using XDA App

Yeah and if I call and ask, it'll be on file so I'll never get to replace it if need be in the future.
Wonder if I could pull the glass from a non functioning demo version. Or is the glass not just a cover?

Nope, its a pretty involved process requiring a complete teardown

accidental damage insurance
you better get it! $5 a month!

Any recommended places to purchase a screen from and where can I find a good guide. There are a few out there, but as we all know, not everything is created equal.

If you go to an AT&T store it probably won't end up being on file (you don't even have to tell them who you are if they say "no"). Also, since gorilla glass is supposed to be nearly indestructible, it doesn't hurt to try to get it replaced under warranty (sounds like a manufacturing flaw/defect to me), the worst they can do is tell you "no."

bmunday said:
you better get it! $5 a month!
Click to expand...
Click to collapse
$5 per month plus a $90 deductible to replace the phone... $5 x 24 mo. = $120 + $90 = $210. I guess $210 is cheaper than buying a replacement off-contract, but $90 for a new piece of glass is a better deal...

With a deductable it adds up. I always fix them myself when they break a lot cheaper
Sent from my SPH-P100 using XDA App

We are a repair center located in St. Louis. We just started doing some mail in repairs. I have a captivate, thats how I saw your post. Can I post a link to our website or will I get in trouble for spam?

Worth buying an gs3 w/ broken screen?

I have found a craigslist post in my area saying there letting go there phone for $250. In the post they continue to say that only the screen is cracked. A picture they posted shows the phone on with cracks on the screen.
I have emailed them and they replied that if it doesn't sale they will just repair it, because it only cost $18 (this concerns me, why not just repair on such an expensive phone)
My questions: is it worth it?? Also what questions do you think I should ask? And if I meet them in person what should I look for?
Thanks in advanced xda folks!
Sent from my Droid using Tapatalk 2

My friend cracked the glass on his and the screen won't even turn on. I called the phone and it rang but the screen wouldn't light up and the digitizer wouldn't register touches. So I'd stay away.

I have seen replacement screens on eBay for $20 or so, but I believe that the digitizers are glued to the screen.
If you can't cleanly separate the two, you're probably in for the cost of a replacement combo ... about $200.
Still cheaper than a new one outright ...
Sent from my SCH-I535 using xda premium

I've seen replacement screens on ebay for maybe $15-20 but to replace it seems rather difficult: http://www.youtube.com/watch?v=_70-W9JjVjg&feature=relmfu.
It's really up to you whether it's worth it or not. If you're up for the challenge of replacing the screen (or if you think you can live with the crack, you didn't mention how bad it is) then go for it. If not, I'd probably stay away as this doesn't exactly seem like an easy fix.

Try lowering his price to 200$ then send it in to Samsung they will charge about 190$ to replace it. The digitizer is glued to glass and u won't be able to separate and put on new glass.
Sent from my SCH-I535 using Tapatalk 2

If you can talk him down some and just pay Sammy... Most definitely.
Sent from my SCH-I535 using xda premium

thx for the replies. now I know why there selling it. My guess is that the digitizer is also broken. I will try to talk them down or not ill just pass. thanks!
Sent from my Droid using Tapatalk 2

motrinHD said:
thx for the replies. now I know why there selling it. My guess is that the digitizer is also broken. I will try to talk them down or not ill just pass. thanks!
Sent from my Droid using Tapatalk 2
Click to expand...
Click to collapse
It may not be broken but its all one unit.. my guess is they already know this or they would have gotten it fixed themselves

Replacement screens are about 18-20 but replacing them is very difficult because of the adhesive that bonds them... Dont't buy it.. you would have to buy a new bezel with the screen and digitizer attatched to it. about 200-250 itself..A shop around me does it but they said it would be 300 plus labor..

If you can get it at a decent price and can replace the screen cheaply then i would say go for it.
Sent from my rooted/unlocked SCH-I535 using xda premium

Dra$tiK said:
Replacement screens are about 18-20 but replacing them is very difficult because of the adhesive that bonds them... Dont't buy it.. you would have to buy a new bezel with the screen and digitizer attatched to it. about 200-250 itself..A shop around me does it but they said it would be 300 plus labor..
Click to expand...
Click to collapse
Where did u get that quote I have a broken gs3 and best option is Samsung 180 shipped and returned. OP did the phone need bezel replaced? Here is my damaged phone not one scratch on bezel landed perfectly flat and the SGP case doesn't offer much protection over the screen its almost flush. If it was under or roughly 160-180 plus 180 screen replacement sub 400 gs3 good price.
Sent from my SCH-I535 using Tapatalk 2

I live in the Twin cities area of Minnesota... Its a local shop that does all kinds of phones.. But that's what they quoted me.. since it was a such a new phone

What exactly, is broken on my phone?

Last night my S3 fell face first cracking the screen. Well the thing is, what exactly is cracked? Glass, LCD, or (most likely not) Digitizer? The phone works and the only damage would be a screen with cracks Lol. I would take it through insurance (best buys) but at the moment me and the account holder (brother in law) aren't on speaking terms, I'm sure I need him to replace my phone, even though I do still have the receipt and such.
Please help, and thank you.
Edit: I'm also rooted and have a custom ROM. My USB cable went out on me, so I can't Odin to stock anyways.
Note: yes this is a screenshot, the picture was uploaded to Facebook from my iPod, and screenshoted by my s3.
Sent from my SCH-I535 using Tapatalk 2

If the screen lights up with no dead spots or stuck pixels and the touch still works, I would say just the glass.
Sent from my PACmaned SCH-I535

I believe the digitizer & glass are replaced as a unit. You can replace just the glass if you'd like to try it:
http://forum.xda-developers.com/showthread.php?t=1890708
But sometimes it just pays to replace the Assembly, and pay the extra bucks
If you search, I'm sure there are reputable places that will supply & install the set up for about $100?
Maybe a lot more? I don't know what the actual prices are for the S3 assembly.
An estimate I received from a local shop when I had my S2 on Sprint awhile ago was $85.
I mention the above cost way because it appears you can't have your BinLaw do it at this time, for whatever the Best Buy cost would be, if any.
When I received my estimate, there were 2 types of connectors used, so the dealer had to be sure he had the correct one in stock.
I believe I ended up going through Asurion at the time.
I just did a quick search and found this:
http://www.emicronsolutions.com/samsung-galaxy-s3-blue-lcd-digitizer-assembly.html
Yikes!!
You may want to have a temporary truce, and speak with your BinLaw

I would take it to Best Buy, cause they will probably just give you a Brand new phone(well usually they do) and i think the LCD is fine, just the glass is cracked

You can buy just the glass and replace just that. Need a heat gun or hair dryer and an exacto knife. The only thing is be careful with the heat because u can lose color on the LCD if you fry one spot too long. There are videos online. It took me a little over 30 Min to replace. The glass costed $20 and the gun was 25.. Cheaper than insurance replacement. And if u bought the 2 together that's almost 200.
Sent from my MIUI powered S3 thanks to StrumerJohn

Hi, I do phone repairs for a living.
The digitizer is part of the glass. The display panel (which is not an LCD, but an AMOLED) is a separate piece. They come from the factory as one entire assembly though.
The assembly is very expensive as there are no aftermarket alternatives available.
There is a thread here on xda and also one of my local competitors does glass-only replacements. However, I don't think this is a very good idea. I've personally done touchscreen replacements on more than 10 S3s and while I've never tried to replace just the glass, it seems more difficult, time consuming, and higher risk. It's much easier and faster to just replace the whole unit and doing it this way results in higher quality workmanship with greater consistency.
If insurance is not an option, expect to pay $250 or higher if you replace the entire touchscreen, whether you do it yourself or pay someone else too.
There are benefits to paying someone: it's much quicker than waiting for a box in the mail (I can do it in about 20 mins), a shop may warranty the display (even if for a short time), and we won't give a **** if you've rooted your phone.

But i believe the Bestbuy insurance he has doesn't require a deductible so it wouldnt cost him anything to replace, i could be wrong though

T-mobile insurance, broken back glass

Hello, everyone..
I took my t-mobile Sony Z3 out this weekend.. Got back home, back glass was broken..
I call t-mobile looking to use my insurance to have it replace but was told it will cost me $150 deductible..
Is this right..I thought the deductible was only for a lost phone or broken front display?
Any help will be greatly appreciated it..thank you
Sent from my D6616 using XDA Free mobile app

nah, that's it - deductible is required for any user-responsible damage. Looks like you'll have to shell out for this one. Sorry mate.

T-Mobile quoted my deductible as $175. That said, I did not get the insurance.
Try taking the phone to the Sony store.

I purchased a glass rear on ebay for £8.15 which arrived today brand new. There are videos online showing how to remove the back housing, which comprises about twenty seconds with a heatgun and a suction cup to prise it off. Mine isn't actually broken but I wanted a backup panel just in case. Might be easier and cheaper than you think.....

Do you have the website for the back glass?

The youtube video is called "Sony xperia Z3 Disassembly" by "nkn sam."
The glass was purchased via an ebay seller called "completefone" but there are quite a few on ebay, mostly in Hong Kong though, and the ones I've seen are general without any T-mobile insignias, which may or may not be an issue.

Hey Sony Z3 family
This is a update, just in case its help anyone
Just for the record I am not a expert, I am not a certified Sony tech or I am not even saying, I have personally done it..Disclaimer for insurance purposes of course.. Lol ? This is just information I found out..
But if I had to do it, this is what I might have done
If you go on ebay they sell the back glass for less than $20..
You will definitely need a heat gun, they have one on amazon with 700 positive reviews for less than $20
Also get one of those iPhone kit to remove the backplate it's like $15 on amazon comes with a bunch of fiberglass plastic flat tools to help remove things
Also be aware when you remove the cover, what the videos don't tell you is that you need to save your nfc patch, looks like a black wiring ring.. You need to attach that to your new cover and also there are two flat black cables that I think should go back on..
Also clean your camera with a q-tip and after you put everything back together.. You might need to hard reset your phone to factory settings, to get the camera to work properly, specifically auto focus..
But if you are willing to void your warranty, probably your phone won't be water proof unless you reseal it.. Which I don't know how, if anyone does please let me know..also take a chance on breaking it..
But the good news, with GOD's help, patients and if it all work out..
You will have save a $150 insurance deductible or $600 price of a new phone.. I think it also $150 insurance deductible if you lose or have you phone stolen ..
And have your phone back too it's sexy self again.. It's looks really ugly with the back smash..
Just my humble opinion :thumbup:
Sent from my D6616 using XDA Free mobile app
Sent from my D6616 using XDA Free mobile app

I forgot to mention get a suction cup there is a orange or red handle one on amazon about $6 works great on a flat surface but not too great on the broken glass.. No big deal because with the heat gun and plastic pry tools, you will get the cover off.. It's take time and patience.. Do not apply to much heat, you are not cooking the phone lol just trying to heat the glue behind it..
The suction cup should come in handy if you need to remove the back glass later for whatever reason..And it's looks cool tool
Sent from my D6616 using XDA Free mobile app

If you are uncomfortable with the DIY method, I'm sure local repair shops should do it for less than 1/2 the cost of the deductible.

Moto X2 Screen Replacement Cost?

my moto x2's screen is smashed badly, it needs to be replaced.
its under warranty. what are the charges for screen replacement in India (Pune)?
is it worth ?

sid.8491 said:
my moto x2's screen is smashed badly, it needs to be replaced.
its under warranty. what are the charges for screen replacement in India (Pune)?
is it worth ?
Click to expand...
Click to collapse
I have just replaced my screen+frame after a double drop smashed it completely. I contacted Motorola Support and while my phone too was under warranty, it doesn't cover accidental damage to the screen through being dropped. I was quoted an eye watering £200 to send my phone to the repair facility in Germany to have the screen replaced and couriered back to me in the UK. Negotiations failed!
This all at the same time the Moto X 2014 was reduced on the Moto UK website to £229 for the same spec and options as my handset. Absolute madness!
By comparison, An Apple iPhone 6 screen replacement directly through Apple costs approx £86.44 without their Apple Care package, £55 if you have Apple care. Motorola are ripping customers off with their repairs.
So what I have done is purchase a genuine screen replacement from a US based reseller on eBay. This cost £72 + £20 postage and £15 import tax, so £107 in total. I performed the repair myself, heating up the rear cover (bamboo) first to make it easier to remove, as there is a lot of adhesive! Thankfully there was no damage and could be re-applied. There are 18 T4 screws to remove, a couple of connectors for the battery, LCD etc.. the whole thing just lifts apart after that. Quite easy really!

middlep1 said:
I have just replaced my screen+frame after a double drop smashed it completely. I contacted Motorola Support and while my phone too was under warranty, it doesn't cover accidental damage to the screen through being dropped. I was quoted an eye watering £200 to send my phone to the repair facility in Germany to have the screen replaced and couriered back to me in the UK. Negotiations failed!
This all at the same time the Moto X 2014 was reduced on the Moto UK website to £229 for the same spec and options as my handset. Absolute madness!
By comparison, An Apple iPhone 6 screen replacement directly through Apple costs approx £86.44 without their Apple Care package, £55 if you have Apple care. Motorola are ripping customers off with their repairs.
So what I have done is purchase a genuine screen replacement from a US based reseller on eBay. This cost £72 + £20 postage and £15 import tax, so £107 in total. I performed the repair myself, heating up the rear cover (bamboo) first to make it easier to remove, as there is a lot of adhesive! Thankfully there was no damage and could be re-applied. There are 18 T4 screws to remove, a couple of connectors for the battery, LCD etc.. the whole thing just lifts apart after that. Quite easy really!
Click to expand...
Click to collapse
please provide link for genuine screen replacement. i would also need to check if its available in India

sid.8491 said:
please provide link for genuine screen replacement. i would also need to check if its available in India
Click to expand...
Click to collapse
This is the one I bought, there are others available from different US resellers:
http://www.ebay.co.uk/itm/151642165201
There are slightly cheaper options that you can get from China and Hong Kong too. I went for the US seller because of the speed of delivery to the UK and I had slight worries whether the China based screens where genuine or not.

Moto X2 glass replacement
sid.8491 said:
please provide link for genuine screen replacement. i would also need to check if its available in India
Click to expand...
Click to collapse
I got it replaced for Rs4000 in New Delhi and its looking superb. Im in love with it. And its worth getting the glass changed on the phone if the display is not broken. Let me knw if you want to get it replaced?

Sidd07 said:
I got it replaced for Rs4000 in New Delhi and its looking superb. Im in love with it. And its worth getting the glass changed on the phone if the display is not broken. Let me knw if you want to get it replaced?
Click to expand...
Click to collapse
i think my display is also broken. no display!!

Sidd07 said:
I got it replaced for Rs4000 in New Delhi and its looking superb. Im in love with it. And its worth getting the glass changed on the phone if the display is not broken. Let me knw if you want to get it replaced?
Click to expand...
Click to collapse
where in delhi?

roddem said:
where in delhi?
Click to expand...
Click to collapse
Karol Bagh, New Delhi

This might be too late, but check this out http://www.androidpolice.com/2014/0...ement-for-your-custom-moto-xs-cracked-screen/

Did the screen you ordered already come with everything in one piece? (LCD, touch, glass, maybe other parts to make it all fit, etc)

Don't throw away your money in replacing/repairing the screen! It did it twice and highly regret it. Seems like the screen is breaking on it's own! Such an expensive phone with such an incredibly fragile screen....no case, bumper, protection or a thousand pillows will save your moto x screen from breaking. As usual: Motorola does not care about that = biggest dissapointment to me
Sent from my XT1092

mondcg said:
Don't throw away your money in replacing/repairing the screen! It did it twice and highly regret it. Seems like the screen is breaking on it's own! Such an expensive phone with such an incredibly fragile screen....no case, bumper, protection or a thousand pillows will save your moto x screen from breaking. As usual: Motorola does not care about that = biggest dissapointment to me
Sent from my XT1092
Click to expand...
Click to collapse
What if you cared about your phone instead of moto?

moto x2 screen repair
roddem said:
where in delhi?
Click to expand...
Click to collapse
I am in mumbai and want to do it in mumbai any chance that I can do it in 4000

i only buy from here, they are legit and i've bought tons of screens from them.
http://www.etradesupply.com/motorola/android-models/motorola-moto-x-1-xt1096.html

Bought a U.S.cellular used phone and swap the screen.
Sent from my XT1097 using Tapatalk

I'm thinking of replacing myself, anyone got experience of picking up bad screens off ebay?
This looks Chinese but feedback seems good - http://www.ebay.co.uk/itm/172182739756
This one looks reputable but not sure it's worth spending 100 quid on this phone now, although I don't have any complaints with it, yet - http://www.ebay.co.uk/itm/172221035417

middlep1 said:
I have just replaced my screen+frame after a double drop smashed it completely. I contacted Motorola Support and while my phone too was under warranty, it doesn't cover accidental damage to the screen through being dropped. I was quoted an eye watering £200 to send my phone to the repair facility in Germany to have the screen replaced and couriered back to me in the UK. Negotiations failed!
This all at the same time the Moto X 2014 was reduced on the Moto UK website to £229 for the same spec and options as my handset. Absolute madness!
By comparison, An Apple iPhone 6 screen replacement directly through Apple costs approx £86.44 without their Apple Care package, £55 if you have Apple care. Motorola are ripping customers off with their repairs.
So what I have done is purchase a genuine screen replacement from a US based reseller on eBay. This cost £72 + £20 postage and £15 import tax, so £107 in total. I performed the repair myself, heating up the rear cover (bamboo) first to make it easier to remove, as there is a lot of adhesive! Thankfully there was no damage and could be re-applied. There are 18 T4 screws to remove, a couple of connectors for the battery, LCD etc.. the whole thing just lifts apart after that. Quite easy really!
Click to expand...
Click to collapse
How is the quality? same as original? what about the colors, contrast, etc?