Hello, everyone..
I took my t-mobile Sony Z3 out this weekend.. Got back home, back glass was broken..
I call t-mobile looking to use my insurance to have it replace but was told it will cost me $150 deductible..
Is this right..I thought the deductible was only for a lost phone or broken front display?
Any help will be greatly appreciated it..thank you
Sent from my D6616 using XDA Free mobile app
nah, that's it - deductible is required for any user-responsible damage. Looks like you'll have to shell out for this one. Sorry mate.
T-Mobile quoted my deductible as $175. That said, I did not get the insurance.
Try taking the phone to the Sony store.
I purchased a glass rear on ebay for £8.15 which arrived today brand new. There are videos online showing how to remove the back housing, which comprises about twenty seconds with a heatgun and a suction cup to prise it off. Mine isn't actually broken but I wanted a backup panel just in case. Might be easier and cheaper than you think.....
Do you have the website for the back glass?
The youtube video is called "Sony xperia Z3 Disassembly" by "nkn sam."
The glass was purchased via an ebay seller called "completefone" but there are quite a few on ebay, mostly in Hong Kong though, and the ones I've seen are general without any T-mobile insignias, which may or may not be an issue.
Hey Sony Z3 family
This is a update, just in case its help anyone
Just for the record I am not a expert, I am not a certified Sony tech or I am not even saying, I have personally done it..Disclaimer for insurance purposes of course.. Lol ? This is just information I found out..
But if I had to do it, this is what I might have done
If you go on ebay they sell the back glass for less than $20..
You will definitely need a heat gun, they have one on amazon with 700 positive reviews for less than $20
Also get one of those iPhone kit to remove the backplate it's like $15 on amazon comes with a bunch of fiberglass plastic flat tools to help remove things
Also be aware when you remove the cover, what the videos don't tell you is that you need to save your nfc patch, looks like a black wiring ring.. You need to attach that to your new cover and also there are two flat black cables that I think should go back on..
Also clean your camera with a q-tip and after you put everything back together.. You might need to hard reset your phone to factory settings, to get the camera to work properly, specifically auto focus..
But if you are willing to void your warranty, probably your phone won't be water proof unless you reseal it.. Which I don't know how, if anyone does please let me know..also take a chance on breaking it..
But the good news, with GOD's help, patients and if it all work out..
You will have save a $150 insurance deductible or $600 price of a new phone.. I think it also $150 insurance deductible if you lose or have you phone stolen ..
And have your phone back too it's sexy self again.. It's looks really ugly with the back smash..
Just my humble opinion :thumbup:
Sent from my D6616 using XDA Free mobile app
Sent from my D6616 using XDA Free mobile app
I forgot to mention get a suction cup there is a orange or red handle one on amazon about $6 works great on a flat surface but not too great on the broken glass.. No big deal because with the heat gun and plastic pry tools, you will get the cover off.. It's take time and patience.. Do not apply to much heat, you are not cooking the phone lol just trying to heat the glue behind it..
The suction cup should come in handy if you need to remove the back glass later for whatever reason..And it's looks cool tool
Sent from my D6616 using XDA Free mobile app
If you are uncomfortable with the DIY method, I'm sure local repair shops should do it for less than 1/2 the cost of the deductible.
Related
This literally happend about 3 minutes ago. My dog bolted for the door and took out my legs from behind me which sent my phone flying out of my hand. It looks like just the glass is broken as the screen and touch screen still work perfectly.
So has anyone replaced the front screen? Is it replaceable? This pisses me off to no end as the phone didnt have a single mark or scratch on it and I just got approved for a brand new replacement to be picked up tomorrow at my local ATT store, to remedy the random shut off and random search key press.
I thought the Gorilla glass is unbreakable!!!!????
saint168 said:
I thought the Gorilla glass is unbreakable!!!!????
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<shrug> I've hit mine many times with a 20 pound sledgehammer and it looks like new.
It is replacable just have to order a screen and follow a guide
Sent from my SPH-P100 using XDA App
$89.99! Only paid $79.99 for it in the first place! Ahh well.
Damn dog.
As I was already approved for replacement, do you think ATT will still swap it?
Not with damaged glass. I'd pay 87 to fix it n a heart beat
Sent from my SPH-P100 using XDA App
Yeah and if I call and ask, it'll be on file so I'll never get to replace it if need be in the future.
Wonder if I could pull the glass from a non functioning demo version. Or is the glass not just a cover?
Nope, its a pretty involved process requiring a complete teardown
accidental damage insurance
you better get it! $5 a month!
Any recommended places to purchase a screen from and where can I find a good guide. There are a few out there, but as we all know, not everything is created equal.
If you go to an AT&T store it probably won't end up being on file (you don't even have to tell them who you are if they say "no"). Also, since gorilla glass is supposed to be nearly indestructible, it doesn't hurt to try to get it replaced under warranty (sounds like a manufacturing flaw/defect to me), the worst they can do is tell you "no."
bmunday said:
you better get it! $5 a month!
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$5 per month plus a $90 deductible to replace the phone... $5 x 24 mo. = $120 + $90 = $210. I guess $210 is cheaper than buying a replacement off-contract, but $90 for a new piece of glass is a better deal...
With a deductable it adds up. I always fix them myself when they break a lot cheaper
Sent from my SPH-P100 using XDA App
We are a repair center located in St. Louis. We just started doing some mail in repairs. I have a captivate, thats how I saw your post. Can I post a link to our website or will I get in trouble for spam?
Last night my S3 fell face first cracking the screen. Well the thing is, what exactly is cracked? Glass, LCD, or (most likely not) Digitizer? The phone works and the only damage would be a screen with cracks Lol. I would take it through insurance (best buys) but at the moment me and the account holder (brother in law) aren't on speaking terms, I'm sure I need him to replace my phone, even though I do still have the receipt and such.
Please help, and thank you.
Edit: I'm also rooted and have a custom ROM. My USB cable went out on me, so I can't Odin to stock anyways.
Note: yes this is a screenshot, the picture was uploaded to Facebook from my iPod, and screenshoted by my s3.
Sent from my SCH-I535 using Tapatalk 2
If the screen lights up with no dead spots or stuck pixels and the touch still works, I would say just the glass.
Sent from my PACmaned SCH-I535
I believe the digitizer & glass are replaced as a unit. You can replace just the glass if you'd like to try it:
http://forum.xda-developers.com/showthread.php?t=1890708
But sometimes it just pays to replace the Assembly, and pay the extra bucks
If you search, I'm sure there are reputable places that will supply & install the set up for about $100?
Maybe a lot more? I don't know what the actual prices are for the S3 assembly.
An estimate I received from a local shop when I had my S2 on Sprint awhile ago was $85.
I mention the above cost way because it appears you can't have your BinLaw do it at this time, for whatever the Best Buy cost would be, if any.
When I received my estimate, there were 2 types of connectors used, so the dealer had to be sure he had the correct one in stock.
I believe I ended up going through Asurion at the time.
I just did a quick search and found this:
http://www.emicronsolutions.com/samsung-galaxy-s3-blue-lcd-digitizer-assembly.html
Yikes!!
You may want to have a temporary truce, and speak with your BinLaw
I would take it to Best Buy, cause they will probably just give you a Brand new phone(well usually they do) and i think the LCD is fine, just the glass is cracked
You can buy just the glass and replace just that. Need a heat gun or hair dryer and an exacto knife. The only thing is be careful with the heat because u can lose color on the LCD if you fry one spot too long. There are videos online. It took me a little over 30 Min to replace. The glass costed $20 and the gun was 25.. Cheaper than insurance replacement. And if u bought the 2 together that's almost 200.
Sent from my MIUI powered S3 thanks to StrumerJohn
Hi, I do phone repairs for a living.
The digitizer is part of the glass. The display panel (which is not an LCD, but an AMOLED) is a separate piece. They come from the factory as one entire assembly though.
The assembly is very expensive as there are no aftermarket alternatives available.
There is a thread here on xda and also one of my local competitors does glass-only replacements. However, I don't think this is a very good idea. I've personally done touchscreen replacements on more than 10 S3s and while I've never tried to replace just the glass, it seems more difficult, time consuming, and higher risk. It's much easier and faster to just replace the whole unit and doing it this way results in higher quality workmanship with greater consistency.
If insurance is not an option, expect to pay $250 or higher if you replace the entire touchscreen, whether you do it yourself or pay someone else too.
There are benefits to paying someone: it's much quicker than waiting for a box in the mail (I can do it in about 20 mins), a shop may warranty the display (even if for a short time), and we won't give a **** if you've rooted your phone.
But i believe the Bestbuy insurance he has doesn't require a deductible so it wouldnt cost him anything to replace, i could be wrong though
Was wondering if you guys could help me round up the best prices on a replacement screen for my nexus 5. Im still waiting for my slim armor to come in the mail. phone slipped out of my hand while pulling it out of my pocket just now and it completely shattered. GG3 may be scratch resistant but it sure shatters easily.
nadrojcote said:
Was wondering if you guys could help me round up the best prices on a replacement screen for my nexus 5. Im still waiting for my slim armor to come in the mail. phone slipped out of my hand while pulling it out of my pocket just now and it completely shattered. GG3 may be scratch resistant but it sure shatters easily.
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Sorry about your mishap. That sucks.
As for replacement...
"The impressive damage resistance of Gorilla Glass 3 is nothing to scoff at, but in no way is the glass layer of the Nexus 5 invulnerable. The right drop will send spider cracks across the display, destroying your ability to comfortably use your device. Like the Nexus 4, LG has bonded the front frame, LCD, and glass into one piece. Replacing the glass on your phone would mean replacing the entire front panel, which will make repairs unlikely and replacements expensive. Given the low cost of the phone on Google Play ($349), it’ll likely be close to half the cost of the phone just for the replacement part, followed by installation fees if you can’t do it yourself."
http://www.geek.com/android/nexus-5-shows-high-repairability-except-where-it-matters-most-1576248/
eBay have them for £180
It looks like it mainly came from the top right corner, wow this is a bummer. $250 on ebay.
Currently the best price I can find, if anyone finds one at a better price, please let me know.
http://www.ebay.ca/itm/LG-Google-Ne...cement_Parts_Tools&hash=item3cd81e8582&_uhb=1
nadrojcote said:
Was wondering if you guys could help me round up the best prices on a replacement screen for my nexus 5. Im still waiting for my slim armor to come in the mail. phone slipped out of my hand while pulling it out of my pocket just now and it completely shattered. GG3 may be scratch resistant but it sure shatters easily.
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Check with your Credit card company many cards (all amex most discover's most nicer visa's/mastercards) have a 30-180 O crap insureance that whould cover this. Call them its normaly called perchance protection or something like that. They will either buy it back from your for same price you paid or ask them to send them a repair bill and the will credit you the cost of repair. There usealy no deduclatble and the lifetime limist are normally 5k+ so give it a try. This is a befit of buying an unlocked phone in full over a contract phone
nadrojcote said:
It looks like it mainly came from the top right corner, wow this is a bummer. $250 on ebay.
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Did you have simply check with Google services to ask them how much it would cost for them to replace your screen?
It sucks to break them at launch, I broke a $740 phone my girlfriend bought me for valentines day. It was a Verizon carrier model though so they weren't as popular nation wide and the only screens I could find were outrageous, I ended up buying a used DNA and swapping them, Google might replace it for like 100 or 150 bucks, Motorola used to do that.
Sent from my HTC One using Tapatalk
Trueglich said:
Check with your Credit card company many cards (all amex most discover's most nicer visa's/mastercards) have a 30-180 O crap insureance that whould cover this. Call them its normaly called perchance protection or something like that. They will either buy it back from your for same price you paid or ask them to send them a repair bill and the will credit you the cost of repair. There usealy no deduclatble and the lifetime limist are normally 5k+ so give it a try. This is a befit of buying an unlocked phone in full over a contract phone
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Thank you so much I forgot about that! I called them and they're gonna replace it for me.
Update, Visa has issued me a cheque for the full amount of the phone, and to top it off I dont have to send the old phone back!
nadrojcote said:
Update, Visa has issued me a cheque for the full amount of the phone, and to top it off I dont have to send the old phone back!
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congrats!
nadrojcote said:
Update, Visa has issued me a cheque for the full amount of the phone, and to top it off I dont have to send the old phone back!
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That's awesome! I'm glad I used my visa to purchase mine!
Sent from my Nexus 5 using Tapatalk
I need to look into getting one of these credit cards. Mine has nothing like this. It does allow me have to have no international fees, no annual fees, so is great for travelling... but buyer protection does seem awesome.
Lg charges $120 to fix it.
so glad to hear about the stroke of luck! almost wanted to cry for you. lol
Hey guys, I managed to smash my screen with a drill.. They were both on my wall when I was working on my motorbike and I nudged the drill and it ripped over and smashed the side of my phone casing a spiderweb crack. Gutted.
The touch input now doesn't work. i'm having to use an OTG cable, usb hub and a usb mouse and keyboard to do anything.
I don't really have the spare money to send it in tyo be fixed so I was thinking of replacing it myself, now, I don't know if I should buy just the front glass or the glass/screen assembly?
I know I'll loose the waterproof cababilities but It'll be a cheap fix for now.
Anyone have any ideas?
tHanks in advance, guys!
Sent from my D6603 using xda premium
I've seen this being done on a z2.
I believe changing both is your only option. Making it look decent with a home repair without changing the display also will be hard.
Seems like the plan.
I may just try and accumulate the 100 pquid excess and have a new one shipped next working day.
Just kinda skint ATM :/
Sent from my D6603 using xda premium
Over here glass + digitiser + display are about 100gbp I think.
Ah, may aswell just go through insurance, then!
A guy from a shop near me said the cheapest shop around would be like 125 quid, and I'd lose my waaterproofness.
be daft not to go through my insurance, really!
Thanks, guys!
Sent from my D6603 using xda premium
Ive just ordered genuine grade A from ebay. Also genuine seal for back. Pressure test is OK.
Hey guys,
After a year and a half of no case on my U11, with it safely in my pocket, I bumped into the couch and the back glass cracked.
Any ideas whether this is repairable, or if they will just replace it (sprint)? Just want to know for backup purposes.
Is it safe to assume that she is no longer waterproof?
Sent from my 2PZC5 using Tapatalk
It is repairable but to find the back case is going to be hard and if you do find one it will be expensive. I've seen a YouTube video that shows a U11 tear down. Good luck.
Thanks man. I am wondering more whether Sprint is likely to repair or replace. I have insurance on it, and it's a lease, so I don't plan to self repair.
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ccs86 said:
Thanks man. I am wondering more whether Sprint is likely to repair or replace. I have insurance on it, and it's a lease, so I don't plan to self repair.
Sent from my 2PZC5 using Tapatalk
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I remember HTC had a pretty good warranty a few years back and they would repair broken screens but that stopped because it was just a losing deal for HTC. I tried using Asurion to replace my U11 when I thought it was bricked but they would have sent me a Google Pixel 2 as replacement after I paid the $175 deductible.
Google witrig . it is a china store that sells OEM parts and ship internationally.
I fixed my u11 in under an hour. Getting the part on eBay is what I did, I have the solar red and was able to find parts quite quickly and replace and reseal the new screen and back glass in under an hour. I repaired mobile devices for over 3 years and I will say this HTC is not that bad compared to the HTC 10 to fix especially if you're just putting new glass on the back. Just use good water proof adhesive and red tape ( Amazon or eBay has all of it ) also look at ifixit they have lots of videos, the back glass is just like a Samsung device. Cut it off. Seal down a new one
2 post above are good leads!
2 things to add =>
1. Order from China= patients for packet arrival (CAN take up to 2 month's, so 2 month's of shaming with broken cover)
2. Patients and staddy hands when replacing the cover. I spend 20 euro on a guy at the local mobile shop who has both skills.
Kind regards,
GloBuS