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Gorilla Glass has been defeated by clumsiness.

I can't tell you how many times I've dropped this phone and I am still amazed by how long it held up. But, yesterday, It finally gave in to my clumsiness. Luckily, I have the insurance for it. Thats what I get for letting my Captivate run around naked
So... moral of story... get a case and keep a tight grip? Lol.

I have a half circle chip bout a quarter in wide on the top of mine. Got insurance, but waiting till something devastating happens. How high was it? That fall on mine was only 1.5 ft.
I love naked phones
From a phone on an app

Do you have insurance through att? If so may i ask how much you pay for it monthly?
Sent from my SAMSUNG-SGH-I897 using XDA App

I managed to scratch mine with out even realizing it. Just look down one day and saw it.
Doesn't the insurance have like a $150 deductible, though? Seems like a lot to pay for a scratch.
Sent from my SAMSUNG-SGH-I897 using XDA App

125 through att
Sent from my SAMSUNG-SGH-I897 using XDA App

I got light scratches on my screen just from having it in my pocket with nothing else in it....
Luckily i had issues with updating to JH7 and i was able to get my phone replaced through ATT without hassle for free. They didnt even mention anything about the scratches.
Now ive got a screen protector and a nice all black cheapo TPU skin case.

I have best buy insurance. It's like 8 bucks a month, no deductable. Covers scratches.
From a phone on an app

Does best buy cover lost or just broken? Of all the phones I've had, I've only broken one. Lost at least 4.
Sent from my SAMSUNG-SGH-I897 using XDA App

Cosmetic only, no lost or stolen phones. I've never lost em, just broke em.
From a phone on an app

Screen cost
For what it is worth, the screen is 68-85 bucks to buy easy to install but at that cost insurance is a better deal

Small scratch that only I can see
Got a small scratch that I'm kinda anal about, but like someone else said I'll wait until something really bad happens before I try out my insurance. I pay around 4 or 5 dollars a month thru at&t for my insurance, didn't know the deductable was that much. By the way, does anyone know of anything that will remove small scratches?

I have a cheap case I got off of ebay and it's saved my phone more than once. I literally saw it bounce a few times as it hit the pavement, it still hurts to see but I'm glad I have my silicone case on it.
Sent from my SAMSUNG-SGH-I897 using XDA App

irish003 said:
Got a small scratch that I'm kinda anal about, but like someone else said I'll wait until something really bad happens before I try out my insurance. I pay around 4 or 5 dollars a month thru at&t for my insurance, didn't know the deductable was that much. By the way, does anyone know of anything that will remove small scratches?
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There is a product made by Maguires for plastics to remove scratches. I used it at my upholstery company to take scratches off of the plastic windows on boats and convertibles it should work on your phone. Im sure an automotive place would have some or a detail shop.
Sent from my SAMSUNG-SGH-I897 using XDA App

I dropped my captivate a few times, but there was this one time...
I was talking, and holding it with my shoulder while I was working on a router.. Standing about 6'2", I was leaned over a bit, so I think it fell from about 5.5 feet, and landed on the bottom left corner.. square onto a concrete floor.. It has a blemish (hardly noticeable, unless you look really close) on that corner now, but the screen is 100% undamaged.
I love this phone, and I'll never ever trade it until we see 2GHz speeds. The only case I have for it is a holster that sits on my belt..
BTW, I also took a key and a pair of scissors to try and scratch the screen with no success.. Heck.. I've thrown it across the room to my daughter a few times.. (Good thing she can catch!)

pachukomendez said:
There is a product made by Maguires for plastics to remove scratches. I used it at my upholstery company to take scratches off of the plastic windows on boats and convertibles it should work on your phone. Im sure an automotive place would have some or a detail shop.
Sent from my SAMSUNG-SGH-I897 using XDA App
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Thanks, I'll check it out.

Nerz said:
125 through att
Sent from my SAMSUNG-SGH-I897 using XDA App
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And so worth it when my first Captivate got lost somewhere north of the Arctic Circle and was never seen again.

oka1 said:
For what it is worth, the screen is 68-85 bucks to buy easy to install but at that cost insurance is a better deal
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Really? Check my math, but I believe you'd have to replace your phone due to scratches about 1.5 times per year, every year, just to break even.

polarbee said:
And so worth it when my first Captivate got lost somewhere north of the Arctic Circle and was never seen again.
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So does ATT just replace it for $125 if you say it was just gone?

Worth buying an gs3 w/ broken screen?

I have found a craigslist post in my area saying there letting go there phone for $250. In the post they continue to say that only the screen is cracked. A picture they posted shows the phone on with cracks on the screen.
I have emailed them and they replied that if it doesn't sale they will just repair it, because it only cost $18 (this concerns me, why not just repair on such an expensive phone)
My questions: is it worth it?? Also what questions do you think I should ask? And if I meet them in person what should I look for?
Thanks in advanced xda folks!
Sent from my Droid using Tapatalk 2

My friend cracked the glass on his and the screen won't even turn on. I called the phone and it rang but the screen wouldn't light up and the digitizer wouldn't register touches. So I'd stay away.

I have seen replacement screens on eBay for $20 or so, but I believe that the digitizers are glued to the screen.
If you can't cleanly separate the two, you're probably in for the cost of a replacement combo ... about $200.
Still cheaper than a new one outright ...
Sent from my SCH-I535 using xda premium

I've seen replacement screens on ebay for maybe $15-20 but to replace it seems rather difficult: http://www.youtube.com/watch?v=_70-W9JjVjg&feature=relmfu.
It's really up to you whether it's worth it or not. If you're up for the challenge of replacing the screen (or if you think you can live with the crack, you didn't mention how bad it is) then go for it. If not, I'd probably stay away as this doesn't exactly seem like an easy fix.

Try lowering his price to 200$ then send it in to Samsung they will charge about 190$ to replace it. The digitizer is glued to glass and u won't be able to separate and put on new glass.
Sent from my SCH-I535 using Tapatalk 2

If you can talk him down some and just pay Sammy... Most definitely.
Sent from my SCH-I535 using xda premium

thx for the replies. now I know why there selling it. My guess is that the digitizer is also broken. I will try to talk them down or not ill just pass. thanks!
Sent from my Droid using Tapatalk 2

motrinHD said:
thx for the replies. now I know why there selling it. My guess is that the digitizer is also broken. I will try to talk them down or not ill just pass. thanks!
Sent from my Droid using Tapatalk 2
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It may not be broken but its all one unit.. my guess is they already know this or they would have gotten it fixed themselves

Replacement screens are about 18-20 but replacing them is very difficult because of the adhesive that bonds them... Dont't buy it.. you would have to buy a new bezel with the screen and digitizer attatched to it. about 200-250 itself..A shop around me does it but they said it would be 300 plus labor..

If you can get it at a decent price and can replace the screen cheaply then i would say go for it.
Sent from my rooted/unlocked SCH-I535 using xda premium

Dra$tiK said:
Replacement screens are about 18-20 but replacing them is very difficult because of the adhesive that bonds them... Dont't buy it.. you would have to buy a new bezel with the screen and digitizer attatched to it. about 200-250 itself..A shop around me does it but they said it would be 300 plus labor..
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Where did u get that quote I have a broken gs3 and best option is Samsung 180 shipped and returned. OP did the phone need bezel replaced? Here is my damaged phone not one scratch on bezel landed perfectly flat and the SGP case doesn't offer much protection over the screen its almost flush. If it was under or roughly 160-180 plus 180 screen replacement sub 400 gs3 good price.
Sent from my SCH-I535 using Tapatalk 2

I live in the Twin cities area of Minnesota... Its a local shop that does all kinds of phones.. But that's what they quoted me.. since it was a such a new phone

Screen Repair Service?

Hi I literally just cracked my screen and I am just wondering if there is a place to send my phone in to get it repaired (for a price of course)?
If so can someone send me a link to it?
Thanks a ton,
Ljbaumer
Sent from my SCH-I535 using xda app-developers app

No local place? We have a guy who calls himself Iphone Todd. He can fix all types of screens.

Where are you located
Sent from my Samsung-SGH-I717 using xda premium

Berkeley, CA
Sent from my SCH-I535 using xda app-developers app

Send it to me. And $100 too. Lol jk check Craigslist
Sent from the Matrix

Try directfix.com
Sent from my SCH-I535 using xda app-developers app

my girlfriend cracked her screen and she paid 150 and sprint replaced the phone........ for a refurb

Here's someone who replaced just the screen:
http://forum.xda-developers.com/showthread.php?t=1904554
You will probably either have to do it yourself or send it in for a refurb.
Sent from my SCH-I535 using Tapatalk 2

Send it to Samsung. Its $178 including 2 day shipping both ways. I did it. Was smooth and simple
Sent from my SCH-I535 using xda premium

Check if the carrier or Samsung will replace/repair the phone for you. If you have insurance on your phone w/ your carrier then you can make a claim as well. A replacement screen costs over $200.

afmracer6 said:
Send it to Samsung. Its $178 including 2 day shipping both ways. I did it. Was smooth and simple
Sent from my SCH-I535 using xda premium
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Wow that isn't too bad, some local places around here charge $299!

TCM55 said:
Wow that isn't too bad, some local places around here charge $299!
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$300!?!??! wow, that's incredible. I opted for insurance. I believe Verizon's deductable is $100.

Just cracked my screen, assurian charged me $99. Hope its not a defective refurb.
Sent from my unlocked VZW Galaxy S3

I sent mine to the Samsung repair depot. It took 10 days total time but cost $156.00.... unfortunately I did not have insurance.

All of you ar lazy. 30 bux and 2 hours of time and ur phone will be as good as new. You I bought a glass for mine. Seperarted the front and bafk stuck the front piece jn the oven for 20 minutes at 200 degrees and I seperated the glass from the lcd and stuck the replacement glass on it. Good job you just paid somebody 126 bux to change a little piece of glass.
Sent from my SCH-I535 using xda app-developers app

lelandholton said:
All of you ar lazy. 30 bux and 2 hours of time and ur phone will be as good as new. You I bought a glass for mine. Seperarted the front and bafk stuck the front piece jn the oven for 20 minutes at 200 degrees and I seperated the glass from the lcd and stuck the replacement glass on it. Good job you just paid somebody 126 bux to change a little piece of glass.
Sent from my SCH-I535 using xda app-developers app
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That's pretty horrible reasoning. Maybe they don't feel comfortable taking a heat gun to a $400 phone with no guarantee that it will be fixed. Have you ever paid to have a car fixed? I did the head gasket on my mustang and saved my self 3000 but would I think someone was lazy because they took there's too a shop? Of course not they may just not have the technical skills.
Sent from my SCH-I535

me too! cheaper now
afmracer6 said:
Send it to Samsung. Its $178 including 2 day shipping both ways. I did it. Was smooth and simple
Sent from my SCH-I535 using xda premium
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i am sending mine in to samsung. As of today cost is 135.31 after shipping both ways. this is to replace glass, lcd and digitizer, sounds like i'll get a new frame too!
**edit**
FYI i lacked the technical skills to do this. my lcd and digitzer was fine. then i tried to remove the glass, well i suck at life and i broke the lcd and cut the digitizer! so im a noob! BFD! and yes i read the how to and watched vids, even had a second set of hands. i would say try it, you're looking at 20 bux nowadays for the glass. if you break it like me its still under $140 to send it in to get it fixed by samsung. better than having some pro screen guy do it, he charges you much more the glass alone.
(if this helped please give me a thanks)

Grab a new screen online (ebay, other sites). Most come with instructions on how to do it, just takes patience.

glacious2k said:
Grab a new screen online (ebay, other sites). Most come with instructions on how to do it, just takes patience.
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If you are replacing just the glass yes. If your LCD is busted don't bother. send to samsung, its cheaper than all other options.
i cracked just the glass, bought a new red glass (which i still have in packaging) and 2mm tape (still have too in package) PM if you want them.
in the process of removing old glass, i destroyed my LCD, this is why I'm sending to samsung.
20$ for the glass is definately worth an attempt on your own but research alot before you do, its a tedious and scary process, at least its scary when you see the lcd break...
unless i'm looking in the wrong places, you cant find an LCD/ digitizer/ glass assembly for less than $135.31 shipped.
if you are in a hurry and trust yourself, and money isn't a factor, do it yourself, shipping to samsung will take around 10 days. But if money isn't a factor just buy a new phone and sell yours on ebay!

Knock on glass, I haven't broken the screen on any of my phones... even dropped my SGS3 a couple of times with zero protection on it... whew! :highfive:

S4 repair costs

Considering that we don't have a thread for repair costs on our S4s, I figured this would probably be helpful for those who may have questions on how much it cost to repair a certain part. I'm pretty sure we can change the format, but it should have the following info:
1.) Broken Part
2.) Cost / Quote
3.) Provider (URL if possible for those who may be looking to get the same deal)
4.) Fix self or by provider
Hopefully, this will help anybody who have to replace anything on their phone and can search for the information quickly.
I'll get the ball rolling:
-----------------
LCD + Digitizer
$200 (quote - June 5th, 2013)
Samsung (via Samsung phone support)
Fixed by Samsung.

alex6speed said:
LCD + Digitizer
$200 (quote - June 5th, 2013)
Samsung (via Samsung phone support)
Fixed by Samsung.
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im surprised to see that Sammy fixes their phone for a good 75$ less than the actual part on eBay.

polish_pat said:
im surprised to see that Sammy fixes their phone for a good 75$ less than the actual part on eBay.
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I tripped out myself as well. Hence I listed it as a "quote". I'm just waiting for the call back saying "it'll cost a bit more, should we move forward?". Here's hoping not.

Sorry for the self bump, but it looks like $200 was all I needed to get it fixed. My phone should be arriving soon. This was a much better deal at the time, considering the part itself was $200 minimum.

Hey a little promo for my man Josh...
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s4-jtag-brick-repair/
$60.00 (us) for hard brick

Any she's finally back in my hands (now cradled by by an OtterBox Commuter series).
Sammy replace the screen, digitizer and the glass + top bezel, from what I can tell. The areas on the main part of the bezel have remnants of the fall the cracked it. It's obviously not a swap of phones. I'd say for $200, and considering that it would have been the price of the screen and digitizer in the first place, it was well worth it.
Feel free to add more of your repair work here.

alex6speed said:
Any she's finally back in my hands (now cradled by by an OtterBox Commuter series).
Sammy replace the screen, digitizer and the glass + top bezel, from what I can tell. The areas on the main part of the bezel have remnants of the fall the cracked it. It's obviously not a swap of phones. I'd say for $200, and considering that it would have been the price of the screen and digitizer in the first place, it was well worth it.
Feel free to add more of your repair work here.
Click to expand...
Click to collapse
Is there something wrong with your menu led backlight? It's not light up like the back button is...
Sent from my SAMSUNG-SGH-I337 using xda premium

alex6speed said:
Any she's finally back in my hands (now cradled by by an OtterBox Commuter series).
Sammy replace the screen, digitizer and the glass + top bezel, from what I can tell. The areas on the main part of the bezel have remnants of the fall the cracked it. It's obviously not a swap of phones. I'd say for $200, and considering that it would have been the price of the screen and digitizer in the first place, it was well worth it.
Feel free to add more of your repair work here.
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What happened to your menu button light ?
Sent from my SGH-I337 using xda premium

george241312 said:
What happened to your menu button light ?
Sent from my SGH-I337 using xda premium
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Good question. It still works. Maybe the S2's camera just didn't pick it up right. Been playing with the S4 ever since and its been a breath of fresh air.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

Need a replacement lcd, Dropped and shattered :(

Was wondering if you guys could help me round up the best prices on a replacement screen for my nexus 5. Im still waiting for my slim armor to come in the mail. phone slipped out of my hand while pulling it out of my pocket just now and it completely shattered. GG3 may be scratch resistant but it sure shatters easily.

nadrojcote said:
Was wondering if you guys could help me round up the best prices on a replacement screen for my nexus 5. Im still waiting for my slim armor to come in the mail. phone slipped out of my hand while pulling it out of my pocket just now and it completely shattered. GG3 may be scratch resistant but it sure shatters easily.
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Sorry about your mishap. That sucks.
As for replacement...
"The impressive damage resistance of Gorilla Glass 3 is nothing to scoff at, but in no way is the glass layer of the Nexus 5 invulnerable. The right drop will send spider cracks across the display, destroying your ability to comfortably use your device. Like the Nexus 4, LG has bonded the front frame, LCD, and glass into one piece. Replacing the glass on your phone would mean replacing the entire front panel, which will make repairs unlikely and replacements expensive. Given the low cost of the phone on Google Play ($349), it’ll likely be close to half the cost of the phone just for the replacement part, followed by installation fees if you can’t do it yourself."
http://www.geek.com/android/nexus-5-shows-high-repairability-except-where-it-matters-most-1576248/

eBay have them for £180

It looks like it mainly came from the top right corner, wow this is a bummer. $250 on ebay.

Currently the best price I can find, if anyone finds one at a better price, please let me know.
http://www.ebay.ca/itm/LG-Google-Ne...cement_Parts_Tools&hash=item3cd81e8582&_uhb=1

nadrojcote said:
Was wondering if you guys could help me round up the best prices on a replacement screen for my nexus 5. Im still waiting for my slim armor to come in the mail. phone slipped out of my hand while pulling it out of my pocket just now and it completely shattered. GG3 may be scratch resistant but it sure shatters easily.
Click to expand...
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Check with your Credit card company many cards (all amex most discover's most nicer visa's/mastercards) have a 30-180 O crap insureance that whould cover this. Call them its normaly called perchance protection or something like that. They will either buy it back from your for same price you paid or ask them to send them a repair bill and the will credit you the cost of repair. There usealy no deduclatble and the lifetime limist are normally 5k+ so give it a try. This is a befit of buying an unlocked phone in full over a contract phone

nadrojcote said:
It looks like it mainly came from the top right corner, wow this is a bummer. $250 on ebay.
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Did you have simply check with Google services to ask them how much it would cost for them to replace your screen?

It sucks to break them at launch, I broke a $740 phone my girlfriend bought me for valentines day. It was a Verizon carrier model though so they weren't as popular nation wide and the only screens I could find were outrageous, I ended up buying a used DNA and swapping them, Google might replace it for like 100 or 150 bucks, Motorola used to do that.
Sent from my HTC One using Tapatalk

Trueglich said:
Check with your Credit card company many cards (all amex most discover's most nicer visa's/mastercards) have a 30-180 O crap insureance that whould cover this. Call them its normaly called perchance protection or something like that. They will either buy it back from your for same price you paid or ask them to send them a repair bill and the will credit you the cost of repair. There usealy no deduclatble and the lifetime limist are normally 5k+ so give it a try. This is a befit of buying an unlocked phone in full over a contract phone
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Thank you so much I forgot about that! I called them and they're gonna replace it for me.

Update, Visa has issued me a cheque for the full amount of the phone, and to top it off I dont have to send the old phone back!

nadrojcote said:
Update, Visa has issued me a cheque for the full amount of the phone, and to top it off I dont have to send the old phone back!
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congrats!

nadrojcote said:
Update, Visa has issued me a cheque for the full amount of the phone, and to top it off I dont have to send the old phone back!
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That's awesome! I'm glad I used my visa to purchase mine!
Sent from my Nexus 5 using Tapatalk

I need to look into getting one of these credit cards. Mine has nothing like this. It does allow me have to have no international fees, no annual fees, so is great for travelling... but buyer protection does seem awesome.

Lg charges $120 to fix it.

so glad to hear about the stroke of luck! almost wanted to cry for you. lol