How to get contacts from bricked Moto G in bootloop? - Moto G Q&A, Help & Troubleshooting

Hi,
I have a problem with my Moto G. I uses android stock 4.4.4 with gravity box and some other frameworks and it works nice for 1,5 year. Today phone won't connect to gsm site and I decided to reboot. Now it's working in following loop: Lock screen (phone working normally in 4-5s) -> get frozen (1s) -> boot logo (2-3s) -> Lock screen. I don't know what's going on. I can connect phone via fastboot, maybe is some way to copy contacts? Phone is unlocked and rooted. It's very important for me and I can't lose them
Thanks

Wipe data from recovery

SLATE21&MOTOG said:
Wipe data from recovery
Click to expand...
Click to collapse
Wipe data will remove contacts book.

backup files under "/data/data/com.android.providers.contacts/databases" ,then using a sqlite editor to open it. hope it's work.

Related

I think I just F***** my phone

Hello everyone. I recently just recieved my ATT LG G2 in the mail, and since I really didn't like the OS it had I wanted to root it. Anyway, I rooted it, installed twrp, and i tried to install cm10.2 but that didnt work. I then did somethings and re-booted my device into stock LG G2. Then, a notification popped up telling me of a software update that was avaliable (MY LG G2 was already on 4.4.2 so i assumed this was for android 5.0 or something) I clicked update and now I am where I am now. My phone just goes through a loop showing the LG logo, then Showing the LG logo with "security error" under it, and then it goes to black and restarts that whole thing. The thing is though, when I go in to the Factory reset screen and press the power button twice to start the process, it goes back to twrp and when i navigate to reboot to system, the whole process just starts over again. Please if there is anyone knowledgeable on this subject, I REALLY need your help to be able to use my phone again. I am very new to the whole rooting process so this is something i dont know how to fix. Please help im begging you!!!
P.S: another thing to note is that, out of panic, i formated my phone's data from the wipe menu and thats how this all happened.
MoofinMan said:
Hello everyone. I recently just recieved my ATT LG G2 in the mail, and since I really didn't like the OS it had I wanted to root it. Anyway, I rooted it, installed twrp, and i tried to install cm10.2 but that didnt work. I then did somethings and re-booted my device into stock LG G2. Then, a notification popped up telling me of a software update that was avaliable (MY LG G2 was already on 4.4.2 so i assumed this was for android 5.0 or something) I clicked update and now I am where I am now. My phone just goes through a loop showing the LG logo, then Showing the LG logo with "security error" under it, and then it goes to black and restarts that whole thing. The thing is though, when I go in to the Factory reset screen and press the power button twice to start the process, it goes back to twrp and when i navigate to reboot to system, the whole process just starts over again. Please if there is anyone knowledgeable on this subject, I REALLY need your help to be able to use my phone again. I am very new to the whole rooting process so this is something i dont know how to fix. Please help im begging you!!!
P.S: another thing to note is that, out of panic, i formated my phone's data from the wipe menu and thats how this all happened.
Click to expand...
Click to collapse
no need to panic...
1: from twrp format/wipe data system cache leaving internal (assuming you have stuff stored like pictures and etc)
2: sideload cm11 or any other rom for your model(assuming d800 here)
or
1: goto download mode and flash tot (reflash stock lg software). will loose everything on phone.
and do shutdown your phone properly to save battery till you download cm11 or tot.
via twrp choose shutdown and dont plug the phone
via power button looooooong press
atifsh said:
no need to panic...
1: from twrp format/wipe data system cache leaving internal (assuming you have stuff stored like pictures and etc)
2: sideload cm11 or any other rom for your model(assuming d800 here)
or
1: goto download mode and flash tot (reflash stock lg software). will loose everything on phone.
and do shutdown your phone properly to save battery till you download cm11 or tot.
via twrp choose shutdown and dont plug the phone
via power button looooooong press
Click to expand...
Click to collapse
THANK YOU SO MUCH MATE!!!!!!! i JUST FIXED IT THANKS TO YOU!!!!!!!!
You're welcome☺
atifsh said:
no need to panic...
1: from twrp format/wipe data system cache leaving internal (assuming you have stuff stored like pictures and etc)
2: sideload cm11 or any other rom for your model(assuming d800 here)
or
1: goto download mode and flash tot (reflash stock lg software). will loose everything on phone.
and do shutdown your phone properly to save battery till you download cm11 or tot.
via twrp choose shutdown and dont plug the phone
via power button looooooong press
Click to expand...
Click to collapse
How did you guys get this fixed, I really want to know the method that you got things done?
nicklefloss said:
How did you guys get this fixed, I really want to know the method that you got things done?
Click to expand...
Click to collapse
What problem you're in?
well I am stuck in twrp, and can't use the terminal because of twrp 2.6.3.2 not responding to touch on the bottom half of the screen. My screen isn't broken. And I made the mistake by taking the OTA while rooted.

Factory reset android 5.1

Hello there,
i've got motorola moto g 1st gen X1032, ordered from tesco back then. .. some months ago i flashed lollipop rom, had some troubles with stucking at boot logo but somehow i got past it .. but now after few months im seeing my moto g getting a bit slow, my music player suddenly stops every once in a while (i guess lack of ram, although i have only lightweight and basic apps, no fb messenger, skype etc.), everything seems slower
i decided to go factory settings .. from settings -> backup and restore -> factory reset ... and i have some questions:
1. it says that it will delete my google account? hows that possible? i guess it means it will delete it from this phone and i can connect the phone to the account later after the reset, right?
2. will the factory reset send my phone back to kitkat 4.4 (the default rom i bought the phone with) or the flashed lollipop?
3. should i be aware of something else?
thanks a million, martin
When you format your phone only the google data stored in that phone get erased (The account will never be deleted).
Formatting the phone will only erase the data stored in the device not the OS so when you do factory reset you would boot into Lollipop.
Factory reset will erase all contents in the sdcard so be sure to backup the data.

Stuck on setup wizard after factory reset. FIXED

Hey i got a problem i accidentally deleted play services.. So i factory reset my phone and it wont get past the looking for updates screen. Its ben on for 10h still looking for updates. How do i bypasse the setup wizard?
I have mo Internet connected and still didn't change it. It's just rooted.. And i already messed it up lol
It this cause of the root that it's stuck on looking for updates?
How to fix this...
just reflashed a rom in flash tool 2014 just updated the rom and works again
You can try to:
1. Hard Reset
2. Reflash systemrooted.img
3. Reflash stock .kdz
k3lcior said:
You can try to:
1. Hard Reset
2. Reflash systemrooted.img
3. Reflash stock .kdz
Click to expand...
Click to collapse
thanks
i just fixed it today
I'm having a similar issue with my g flex 2. I did a factory reset and now it does a loop on the setup wizard. I cannot get to the recovery screen by pushing the power button and volume down and I can't get it to connect with my computer with usb. Is there another way to do a hard reset?
If you stuck on Google Account , you can try this:
When you enter your email address, select all and hold your finger to showing option. "Cut, Copy, Past, Assist"
Use Assist, choose >> No thanks . And a browser will be showing.
Enter "Setting" And the settings icon will show up.
Go to Settings then Apps.
Disable every single Google app (Chrome, Slides, Sheets, Gmail, maps, Youtube, Hangouts etc. etc anything that is Google in origin.)
Disable all Google Play everything including Play Services and Store
Disable Google Account Manager and Google App
Disable Google services like calendar and contacts sync, text to speech I think, services framework, one time init, and partner setup
Also went to Security, Administrators, and removed Device Manager
---pretty sure I covered it...
back out of menu, reboot phone.
You should be able uncheck Wi-Fi and Mobile networks and still be able to hit Next at the bottom right, FRP check is disabled. Once it boots all the way into the interface, go to Settings, Backup and Reset and do a factory reset.
Click to expand...
Click to collapse
paco68 said:
If you stuck on Google Account , you can try this:
Click to expand...
Click to collapse
That was unsuccessful. Any other suggestions?
I put in my google account info and it worked fine, but it just keeps looping through the setup instead of finishing it. At the end, if I time it right, I can swipe down and get into settings so I thought I could reset it that way, but the reset option isn't even there.
Try to Reflash the phone with LGUP using "Refurbished" mode.
http://forum.xda-developers.com/showpost.php?p=69147446&postcount=259
Thanks. I figured out how to flash it using these instructions. http://forum.xda-developers.com/g-flex2/general/guide-lg-g-flex-2-stock-firmware-to-t3037593
My phone is working great again. I'm new at this but that seems like doing pretty much the same thing. One question though. Supersu is still showing up in the apps. I rooted my phone a long time ago but I figured that would have been deleted through this process.
Same isseue
Hi i have the exact thing going on a week or so i rooted my Lg g3 Vista a week after phone went weird i shut off turned back on a did a factory reset and now it wont go past looking for software updates ....how did or do you reflash your rom it it will not reboot all the way? Sorry im not to tech savy lol but if i knew how id try i cant hurt it anymore then it is now lol thanks i knew i couldnt be the only one this has happened to
I just followed these directions very carefully.
https://forum.xda-developers.com/g-flex2/general/guide-lg-g-flex-2-stock-firmware-to-t3037593
Good luck.

URGENT NEED HELP:- MOTO G 1st Gen is not turning ON; Stuck on MOTO Logo.

URGENT NEED HELP:-
MOTO G 1st Gen is not turning ON; Stuck on MOTO Logo. I have to save my phone data 100%.
I was facing the first issue:- Optimizing Apps x of xx 3 days before.
called MOTO helpline and suggested me to wipe cache partition and reboot. ( i did as steps written in moto g online help)
after doing wipe cache partition; the phone is not rebooting and stuck in MOTO start logo.
please help me to reboot the phone without data loss. (important I don't want to lose data)
please help me to reboot the phone without data loss
please help me to reboot the phone without data loss
Still need help? Is your phone rooted / custom ROM or completely stock or?
This generally doesn't happen without reason so I'm trying to get an idea of the state of your device before the issue started occurring.
Yes, still I need help
Yes, still I need help, no my phone is not rooted.
the device restarts and stuck on MOTO logo.
Yes, Still I need help
Yes, Still I need help. No Root. and No customizations. (i have not done anything in MOTO G ).
before this issue phone was working condition all functionality working; sometimes while restarting the phone it was showing Optimizing app's x of xx; one fine day phone stop restarting.. every restart phone stuck at MOTO logo and not coming out from the screen.
Yes, still i need help....
Ahightechtyler said:
Still need help? Is your phone rooted / custom ROM or completely stock or?
This generally doesn't happen without reason so I'm trying to get an idea of the state of your device before the issue started occurring.
Click to expand...
Click to collapse
Yes, still I need help... No Root and NO customizations...
the phone was working condition; I observed 2-3 time every restart showing optimizing app x of xx and rebooted perfectly, one fine day phone not restarted and stuck in MOTO Logo and not coming out.
I want to copy of internal SD Card data.
Yes, still I need help...
Yes, still I need help... No Root and NO customizations...
the phone was working condition; I observed 2-3 time every restart showing optimizing app x of xx and rebooted perfectly, one fine day phone not restarted and stuck in MOTO Logo and not coming out.
I want to copy of internal SD Card data.
Yes, still I need help.
Ahightechtyler said:
Still need help? Is your phone rooted / custom ROM or completely stock or?
This generally doesn't happen without reason so I'm trying to get an idea of the state of your device before the issue started occurring.
Click to expand...
Click to collapse
Yes, still I need help... No Root and NO customizations...
the phone was working condition; I observed 2-3 time every restart showing optimizing app x of xx and rebooted perfectly, one fine day phone not restarted and stuck in MOTO Logo and not coming out.
I want to copy of internal SD Card data.
please help me to reboot the phone without data loss
please help me to reboot the phone without data loss
Boot into Recovery.
Turn your device off and press Power + Volume Down simultaneously for 5-7 seconds-ish and then select 'Recovery.'
Try connecting the device to your computer after it has booted into recovery. You may be able to access your files from the computer and copy/paste anything you need.
First, I would try wiping dalvik cache / cache NOT DATA!
Or If you manage to copy and paste everything you want to keep from here, I would then recommend factory resetting the device which you should be able to do from Recovery also. THIS WILL REMOVE ALL DATA. Do not do this if you haven't copied all the data you need onto your computer.
edit: Here's a video with instructions on how to get into recovery mode, wipe the cache or factory reset from recovery. https://www.youtube.com/watch?v=6ax2DdQZVBQ
Ahightechtyler said:
Boot into Recovery.
Turn your device off and press Power + Volume Down simultaneously for 5-7 seconds-ish and then select 'Recovery.'
Try connecting the device to your computer after it has booted into recovery. You may be able to access your files from the computer and copy/paste anything you need.
First, I would try wiping dalvik cache / cache NOT DATA!
Or If you manage to copy and paste everything you want to keep from here, I would then recommend factory resetting the device which you should be able to do from Recovery also. THIS WILL REMOVE ALL DATA. Do not do this if you haven't copied all the data you need onto your computer.
edit: Here's a video with instructions on how to get into recovery mode, wipe the cache or factory reset from recovery. https://www.youtube.com/watch?v=6ax2DdQZVBQ
Click to expand...
Click to collapse
Thanks for sharing; I had tried as you recommended but no luck.
1. Tried to wipe the cache after reboot still the same issue; Phone hang at MOTO screen
2. Not able to connect to the computer; no device found.
Please share me some other way to solve this issue.
after following all steps.. still i am facing same issue.. please sudggest what next i have to do.
Ahightechtyler said:
Boot into Recovery.
Turn your device off and press Power + Volume Down simultaneously for 5-7 seconds-ish and then select 'Recovery.'
Try connecting the device to your computer after it has booted into recovery. You may be able to access your files from the computer and copy/paste anything you need.
First, I would try wiping dalvik cache / cache NOT DATA!
Or If you manage to copy and paste everything you want to keep from here, I would then recommend factory resetting the device which you should be able to do from Recovery also. THIS WILL REMOVE ALL DATA. Do not do this if you haven't copied all the data you need onto your computer.
edit: Here's a video with instructions on how to get into recovery mode, wipe the cache or factory reset from recovery. https://www.youtube.com/watch?v=6ax2DdQZVBQ
Click to expand...
Click to collapse
Rakesh_moto said:
after following all steps.. still i am facing same issue.. please sudggest what next i have to do.
Click to expand...
Click to collapse
Seems like your Android Installation is corrupt. At this point it may not be possible to recover data. You might need to do a clean flash using fastboot to flash stock ROM in order to turn of the phone.

Lost WiFi and other features after switching from Slot B to Slot A

I am running stock ROM and have bootloader unlocked and TWRP already installed. The phone was rooted without problems. I was getting an error from Super SU, so I looked up how to fix it online and the suggestion was to install an older version and then try to upgrade it. It was hard to find a zip from a legitimate source but once I found it, TWRP did not show the directory I was looking for (this was previously available when I rooted it). This is where I did something stupid and looked around in the settings and found the Slot A / Slot B option. I switched from B to A and the phone got stuck on the boot animation for several minutes after rebooting. I decided to reboot into TWRP and switched the slot back to B. This brought the phone back but WiFi is off by default and whenever I try to turn it on, it doesn't change.
I have seen a couple of other people mention similar issues about losing wifi after a root or changing the slot. What's the fix? I am wondering if there is anything else "broken" after the slot change and if I should do a factory reset (I would hate to do that as I was almost finished setting up this device). I have also received the error message saying "Process System isn't responding" in the settings menu a few times. It also seems like the finger print scanner isn't recognizing fingerprints any more and face unlock isn't working
One possibility is, that SuperSU isn't that compatible anymore. Magisk does a wonderful job and no problems so far. Maybe you should give it a try and switch from using SuperSU to Magisk.
shagexpert said:
I am running stock ROM and have bootloader unlocked and TWRP already installed. The phone was rooted without problems. I was getting an error from Super SU, so I looked up how to fix it online and the suggestion was to install an older version and then try to upgrade it. It was hard to find a zip from a legitimate source but once I found it, TWRP did not show the directory I was looking for (this was previously available when I rooted it). This is where I did something stupid and looked around in the settings and found the Slot A / Slot B option. I switched from B to A and the phone got stuck on the boot animation for several minutes after rebooting. I decided to reboot into TWRP and switched the slot back to B. This brought the phone back but WiFi is off by default and whenever I try to turn it on, it doesn't change.
I have seen a couple of other people mention similar issues about losing wifi after a root or changing the slot. What's the fix? I am wondering if there is anything else "broken" after the slot change and if I should do a factory reset (I would hate to do that as I was almost finished setting up this device). I have also received the error message saying "Process System isn't responding" in the settings menu a few times. It also seems like the finger print scanner isn't recognizing fingerprints any more and face unlock isn't working
Click to expand...
Click to collapse
I had the same issue when I first got my 6 when I was playing around with the slots. Also my original TWRP install for some reason would crash and reboot whenever I plugged in the data cable while in TWRP. I ended up flashing back to stock OOS 5.1.5 through fastboot (used the flash-all command) and then reinstalled TWRP and everything has been working great since then.
MickyFoley said:
One possibility is, that SuperSU isn't that compatible anymore. Magisk does a wonderful job and no problems so far. Maybe you should give it a try and switch from using SuperSU to Magisk.
Click to expand...
Click to collapse
The instructions I followed already installed Magisk to the phone. I wanted Super SU because some of the other chainfire apps like Liveboot and rooted apps like Titanium backup said Super SU is needed (Titanium said Magisk will work but may not be reliable for some newer versions of the ROM). I can live without liveboot but really need Titanium to reliably transfer data from my older phone.
To be honest I didn't know they did the same thing (magisk and Super SU). I am curious now, what if I factory reset my phone and attempted to install Super SU instead of Magisk this time?
If I do a factory reset (let's say I want it just like it was out of the box and I format the data partition as well), will I need to root the phone again? I am asking because I don't know which part of the instructions I should ignore. I am sure TWRP will already be installed after the reset so I would only need to install the extra apps...
You don't have to format data. Just factory reset it. Then use "fastboot boot twrp.img", don't allow modifications, flash a kernel you want (if you want one - I really recommend ElementalX) and then the latest version of Magisk (16.4 BETA currently). Did so - all fine. And yes: Even Titanium Backup works without any issue with Magisk.
We had similar problems with TWRP on the Razer Phone when it was new. We solved the problem by using the TWRP boot image to flash the stock boot image and then flashing a TWRP zip. I just got the OnePlus 6 yesterday and haven't really messed with it yet but everything sounds the same to me so far.
I read more about TWRP and realized what I was doing wrong when the directory with zip files wasn't showing up. When TWRP showed up I was supposed type in my regular unlock password to decrypt storage. When I did that the folder I was looking for showed up. I made a backup through recovery (which took like an hour, may be because the external flash drive I attached was really slow - and the size of the backup was about 12GB). After that I installed the zip file for Super SU, just to see if it worked - it showed the installation was successful but the app was still missing from the app drawer. Now I wanted to factory reset the device and start over.
I went into wipe and there was nothing listed under the wipe screen. I went into Advanced wipe and wiped whatever was selected by default. The selected items were Dalvik / ART Cache, System, Data. There was also "Internal Storage and USB Storage" that wasn't selected.
I swiped to wipe, it wiped everything. Then asked reboot, I rebooted, got a blank screen with white LED for a long time. When I plugged it into the computer it recognized the device as Qualcomm HS-USB Diagnostics 900E (COM4). I rebooted it by holding Power + Volume Up + Volume Down. I tried to boot into boot loader next. This brought me to another blank screen. The computer still makes a noise when it reboots but screen stays black. The only message that shows up is the one saying boot loader is unlocked. Did I brick my phone? This keeps getting progressively worse.
shagexpert said:
I read more about TWRP and realized what I was doing wrong when the directory with zip files wasn't showing up. When TWRP showed up I was supposed type in my regular unlock password to decrypt storage. When I did that the folder I was looking for showed up. I made a backup through recovery (which took like an hour, may be because the external flash drive I attached was really slow - and the size of the backup was about 12GB). After that I installed the zip file for Super SU, just to see if it worked - it showed the installation was successful but the app was still missing from the app drawer. Now I wanted to factory reset the device and start over.
I went into wipe and there was nothing listed under the wipe screen. I went into Advanced wipe and wiped whatever was selected by default. The selected items were Dalvik / ART Cache, System, Data. There was also "Internal Storage and USB Storage" that wasn't selected.
I swiped to wipe, it wiped everything. Then asked reboot, I rebooted, got a blank screen with white LED for a long time. When I plugged it into the computer it recognized the device as Qualcomm HS-USB Diagnostics 900E (COM4). I rebooted it by holding Power + Volume Up + Volume Down. I tried to boot into boot loader next. This brought me to another blank screen. The computer still makes a noise when it reboots but screen stays black. The only message that shows up is the one saying boot loader is unlocked. Did I brick my phone? This keeps getting progressively worse.
Click to expand...
Click to collapse
OK good news! I tried one more time and fast boot showed up. I was able to get into recovery. I have the backup so I will try to restore that. I don't know what to do after that. I am thinking wiping without getting into advanced mode.
shagexpert said:
OK good news! I tried one more time and fast boot showed up. I was able to get into recovery. I have the backup so I will try to restore that. I don't know what to do after that. I am thinking wiping without getting into advanced mode.
Click to expand...
Click to collapse
When your phone booted straight into that mode with black screen and the led, then you bricked it. Same happened to me 2 days ago. The solution was to use the Msmtool from another thread and it worked great. Just follow the guide. But it will wipe your device. And you have to install oxygenos manually via "local upgrade". If you have a question, just ask
What I ended up doing was restoring from the backup I had. This was the "bad backup" without WiFi and broken finger print and facial recognition. After the restore, I did a normal wipe (not advanced). This reset the phone to factory settings. Once I configured WiFi and signed into my Google account, Google offered to recover from a cloud backup of my One Plus - I didn't know Google made these backups. It downloaded all the apps automatically. I don't know yet if I have sign into all of them all over again.
The bad back up saved my ass, I wasn't even planning on making it. I was just testing the backup feature. That's why you should always do a backup, even if the device isn't in ideal configuration.
shagexpert said:
The instructions I followed already installed Magisk to the phone. I wanted Super SU because some of the other chainfire apps like Liveboot and rooted apps like Titanium backup said Super SU is needed (Titanium said Magisk will work but may not be reliable for some newer versions of the ROM). I can live without liveboot but really need Titanium to reliably transfer data from my older phone.
Click to expand...
Click to collapse
I rooted my phone with Magisk and installed the 5.1.6 via OTA (and reroot via installed Magisk Manager). So no need to install TWRP so far.
Titanium Backup runs flawlessly with Magisk (already on my OP 3T and my OP 5).
So give Magisk a try, I never had such an easy and reliable update as the one from 5.1.5 to 5.1.6
Helium is a great alternative to titanium.

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